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Fire & Water - Cleanup & Restoration

Archived Blog Posts

4 Steps to Take After a Storm!

7/14/2022 (Permalink)

4 different images showing storm damage to personal property in Redding, California The aftermath of a storm to personal property in Redding, California

Three years ago, a strong hail storm made its debut, in Redding, California. Hailstones covered the ground like a blanket of snow, creating widespread damage around the city and long wait times for roofing contractors. But that doesn't even compare to the record-breaking hail storm that occurred in Hondo, TX on April 28, 2021. Measuring 6.4 inches in diameter and weighing 1.26 pounds, this storm spit out the world's largest hailstone to date! 

U.S. hail storms normally occur between May through August and cause an average of $15 Billion in damages to personal property each year, with the year 2021 producing over 3,700 hail-producing storms, according to the National Weather Service. But have no fear, according to insurance.com, most standard home insurance should cover hail damage to your property minus the deductible. With us being smack in the middle of hail-producing storm season, it's a great time to review your home and car insurance policy. Hail storms don't just affect your roof and car but can cause damage to your home siding, drywall, and windows, making hail and wind damage the most common insurance claim. So here are a few steps to follow if you experience hail damage to your personal property. 

  • Examine your property to assess any damage to your property. 
  • Use websites like angi.com to find local roofing companies with good reviews. Finding someone you can trust is important and extremely necessary when asking for quotes. Storm chasing roofing companies love to follow the aftermaths of storms. Bringing the chance of being scammed along with them. 
  • Document the damage. 
  • Grab your smartphone or camera and take a quick look around your property. Here are a few tips on how to take pictures of your damaged property. 
  • Take multiple-angle pictures. 
  • Document every detail up close and from far away. 
  • Take as many photos as possible. There is no such thing as "too" many photos. 
  • Take photos of the landscape, fallen trees, and broken limbs. Having detailed "before" pictures of your house and landscape could help show what property was damaged.
  • Make sure the time-stamp on your photos is correct. This will help provide proof, for your insurance company the storm did cause the damage. 
  • Call the professionals for photos and examing of your roof. Most professional roofing companies train their inspectors in how to spot storm damage. 
  • Contact your insurance provider. 
  • Call your insurance provider immediately after you have examined yourself for injuries, looked for damage to your property, and taken photos. Your insurance agent will be able to review your policy and recommend what local roofing companies are covered. 

Lastly, if you find hail damage to your roof and notice any wet spots or water damage give us a call. Our technicians are trained and certified in water damage restoration, water drying, and mold remediation. We also provide 24-hour, 7 days a week, window board-up service, to keep any more damage from occurring to your property. We are your 5-star google rated local restoration company that you can trust! Give us a call today! 530-222-0200

3 Steps to Prevent Water Damage in Your Home During Vacation.

7/8/2022 (Permalink)

image of beach with a drink. Enjoy your vacation by doing these 3 preventative steps to stop any water damage from happening!

Vacations should be the definition of summer. Kids are out of school, teachers are celebrating, and everyone wants to find that special time to relax in the sun. How many of us have a calendar with a giant red circle around the start of our vacation date? You can almost feel the stress melting off as time gets closer. According to one study, after four days of vacation, stress levels begin to lower significantly. Feel free to include that study next time you ask your boss off from work. That study also shows that the effects of vacation can last up to 30 days. Try to remember that fact as we move on. 

The leading musty smell in homes is mold growth. Yes, mold smells, and it's a pretty good sign moisture control is needed if you smell it. Mold is a lot like Batman. It creeps in the night and loves dark damp environments. This is why coming home from a seven-day vacation to your dark home, can increase the chances of mold growth and create that special musty smell greeting you as you enter the door. Remember the quotes in elementary school, "He who smelled it, expelled it", "He who detected it, projected it", or "He who denied it, supplied it"? Yea, that applies here. If you smell mold, it probably exists, and finding the root becomes priority number one. 


Leaky pipes, faulty appliances, broken AC unit, whatever the cause, water, and moisture is the common cause of Mold growth. Mold not only loves water but organic matter. (Organic matter like flooring, cabinets, walls, and rugs.) Making these prime areas for mold growth when wet. A simple toilet overflow, when not dried and cleaned properly, could be the start of more severe issues. This is a great time to remember the effects of your vacation can last up to 30 days. 

We know no one wants to come home to a musty house, water damage, or mold growth, so here are a few steps to follow before leaving on that dreamy vacation. 

3 steps to prevent water damage on your extended vacation! 

1. Turn off the water in your home. 

  • The first step is to find the water main supply to your house and shut off the water. Here is a quick instructional video. Remember to drain all the water from your pipes by turning on the faucets until no further water runs out, and flush toilets to remove excess water from the bowls and tanks. 

2. Turn up the temperature, but don't turn off the A/C unit. 

  • The rule of thumb is to bump your thermostat up 5 degrees from your normal home temperature. This helps save you money on energy costs and allows your A/C unit to not overwork, creating fewer chances for it to break and cause water damage while you are gone. 

3. Set your water heater.

  • Some water heaters have a vacation mode that lowers the temperature several degrees. You can also do this manually before leaving on your vacation. This will help your water heater from cycling on and off so often while you are gone, preventing a potential water leak or spill. Remember it’s not recommended to turn off your water heater. 

If you do come back from vacation and find water standing, flooding, or mold growth, give SERVPRO of North Shasta, Trinity, and Greater Tehama Counties a call. We are the professionals that are trained and certified in water damage and mold remediation in Redding, California. We make sure your home is safe, clean, and dry. Prolong the lower levels of stress from your vacation by allowing us to clean up the water, dry out your organic matter (flooring, cabinets, walls, and rugs), and prevent mold from entering your home. 

We help eliminate the stress! Call us today! 530-222-0200!

5 Fire Safety Tips for Kids

6/28/2022 (Permalink)

image of kid in fireman costume Kid in Firmean Costume showing 5 Fire Safety Tips for Kids.

Fire safety tips for children are cool year-round. 

Disasters can happen at any moment, which is why you should take preventative measures to educate your child. 

Here are 5 simple fire safety tips to keep your children safe and prepared! 

  • Know Where to Go

Grab some construction paper, glue, and some markers and make a map of your house. This can be a fun creative exercise for you and your children. Start with their bedroom, making sure to map out all windows and doors, creating two exit plans out of every room. Continue with the rest of the house until all exit plans have been discussed and highlighted. Here is a fun how-to example of a fire safety map for your house. 

  • Fire Safety Dance

STOP, DROP, AND ROLL! All the cool kids know this dance! We may have learned this fire safety tip in school, but practice makes perfect. First, teach the details of why and how to do this exercise. Remind them to cover their face and stop, drop, and roll. Second, grab that favorite funky song your children play on repeat and create a fun fire safety dance using your new moves. 

  • Get Low Low Low 

How low can you go? Did you know according to the National Fire Protection Association, smoke inhalation is the number one harmful cause to humans during a house fire. Teaching kids to go low when they see smoke can be as easy as playing a good game of LIMBO. Tell your children the stick is smoke and see how low they can get. 

  • Create Boundaries!

Create boundaries with candles, matches, stoves, fire pits, or grills. According to First Alert, cooking is the number one cause of house fires. Don't just say no, but take advantage of educating your kids on the proper usage of your stove. Ever seen Chopped Junior? Grab some random items in your kitchen and see what good-tasting masterpiece you and your family can create. Simultaneously, teaching safety tips on how unattended stoves are unsafe. 

  • What is that Sound?
  • In your House, install smoke detectors on every level and outside of every bedroom. 
  • Monthly check your smoke detectors. Fema recommends replacing the batteries every year and replacing the entire smoke detector every 10 years. 
  • Allow your kids to be present when testing the smoke alarm. The sound should represent the starting of a race. How quickly can you exit the house when you hear this sound? Creating a fun game, can keep the anxiety and fear down since it is such a loud noise. 

Fire Safety doesn't have to be boring! Get creative and be prepared. 

If you do happen to experience fire damage to your home, give the certified local specialist SERVPRO of North Shasta, Trinity, and Greater Tehama Counties a call. We are here 24/7, 365 days a year. We care about you, your family, and your property. 

Call us: 530-222-0200 or get more info here.

Selling Instagram-Worthy Commercial Real Estate in Redding, California

6/23/2022 (Permalink)

image of commercial real estate Instagram-worthy commercial real estate in Redding, California.

Do you sell commercial real estate? According to Forbes Magazine, "The average annual return of commercial real estate over 20 years is roughly 9.5%, nearly 1% greater than the S&P 500's average annual return of 8.6% over the same period of time." Making commercial real estate attractive to investors, in return creates a dynamic opportunity for you as the seller to make the $$$, the big bucks! However, if you are new to the business or a long-time veteran, you know how tricky the ebbs and flows can be. Standing out is the key to success, and you know you want to succeed! Buyers want to be wowed, wined, and dined, but what if your building has been sitting for years? Vintage is good, but not when it comes to wet, damp carpets, broken pipes, and leaky roofs. 

So how do you bring your listing to the top of the list and make them Instagram-ready!

If you don't know what a building condition assessment is, trust us you need one. Most banks require one before final approval on a commercial loan. Condition Assessments will help determine if the property should be renovated, sold as is, or demolished. Encouraging your clients, to frequently schedule BCAs, could help determine the life shelf left in the building and stay ahead of unwanted maintenance disasters. 

  • Market the building

Social Media has rushed in a new era of marketing. It has transformed the way people connect and the ability to pinpoint their desired property. However, the devil is in the details. Clients want to see pictures, videos, and Reels, and if the property isn't sparkling, will your property be moved to the back of the line? Building trust with buyers by giving them all the details of the property before they schedule a showing is key. So how do you put your best foot forward and create a multi-offer bidding war? 

After you or your client have assessed the damage to the building, and before you make those snazzy new videos and photos, call us! We offer Commercial Cleaning Services. From cleaning restaurant hoods to removing biohazard contaminants, we are your one-stop shop to get your clients building sparkling again. Ceiling and walls love to collect dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants, stuff you shouldn't just paint over, film, or take photos of. So before your client starts shouting the quote by Candice Olson, "Paint goes a long way in making old look like new," and starts to go Van Gogh on the place, remind them to wash the walls before they paint. The primer and paint will adhere better and will create a cleaner finish. This tip is on us. You are welcome! 

We are here to help save your client time and money by creating a clean, safe, odor-free environment. Making you look good, and the property you are selling Instagram ready! 

Jump your property to the top of the list by hiring SERVPRO of North Shasta today! Call us at 530-222-0200! We are what your competitors are afraid of.

Not all Smoke is Created Equal.

6/15/2022 (Permalink)

image of campfire with smoke Image of a campfire with smoke in Northern California.

Summer nights in Redding, California are often filled with camping trips, star gazing, cliff jumping, and campfires. The great outdoors calls people. It beckons them to conquer the unknown and live off the land like our ancestors, even if it is just for the weekend. Campfires create memories where recited stories frighten the kids and make them jump at every creak in the distance. Campfires bring people together. Campfires stick with you your clothes, kids, blankets, and hair; the smoke knows no boundaries. It can also find its way into your lungs. 

The question begs, is campfire smoke harmful to you to breathe?

According to vox.com, "The entire process of a fire is about tearing a log into as many pieces as possible. The tearing releases chemical bonds, expending energy as heat and light." Releasing chemicals from a campfire may include Benzene and Formaldehyde. Fumes from gasoline, crude oil, and cigarette smoke all include benzene. High exposure to this chemical could cause damage to the immune system. 

But wait! Don't cancel your campfire fun just yet. 

Here are a few tips to keep yourself healthy around the fire! 

  • Only Burn Wood

Untreated dry wood is the best to burn. It will produce the least amount of smoke, therefore creating less exposure. Keep plastics, paper, adhesives, railroad ties, and even wood from a construction site out of the fire. All of them contain harmful and toxic chemicals when burned. 

  • Keep your fire small. 

Small fires not only produce less smoke but also have the smallest impact on the environment. Only keep your fire burning when you are using it. 

  • Sit away and downwind of the fire. 

All of us have been there before; You are cozying up next to the campfire when suddenly, a waft of smoke engulfs you. The tip to remember is if the wind shifts, so should you.

Musical chairs anyone? 

  • Keep exposure to smoke and fire down to a minimum. 

The most common side effects of smoke are burning eyes, a runny nose, cough, phlegm, wheezing, and difficulty breathing. Limiting your exposure to smoke can protect your health, especially if you have underlying conditions. 

It's important to remember not all exposure comes from campfires but from secondhand smoke, house fires, wildfires, etc.

Did you know smoke from a house fire can be some of the most harmful to breathe? The fuel for home fires contains synthetic materials, plastics, and metals, creating very toxic smoke and ash to breathe if enclosed in a confined space. This is why it's important to follow these health safety tips, when cleaning up ash, to help reduce how much pollution you are breathing in. 

Don't want to chance it? Call the professionals! 

SERVPRO of North Shasta, Trinity, and Greater Tehama Counties can help remove the toxins and purify the air in your home.

We have Fire & Smoke Restoration Technician certified in

  • Odor Control
  • Upholstery & Fabric Cleaning
  • Water Damage
  • Fire & Smoke Damage

There are many things in life to cause worry. Your health due to exposure to ash and smoke shouldn't be one of them.  

Don't chance exposure to harmful chemicals when your local SERVPRO is here! 

Call 530-222-0200

What a waste! 6 Items to Not Stick Down the Drain.

6/14/2022 (Permalink)

image of a leaky faucet Leaky Faucet in Shasta County, California causing expensive water bill.

One trillion gallons of water are wasted each year by household leaks. It is creating a staggering statistic that has a 93% prevention rate. That's enough water to supply 11 million homes of water for a year. Talk about flushing money down the drain, literally. 2022 has become a year for recovery and managing the aftermath of Covid. Prevention is becoming the keyword, with predictions of gas prices becoming $5.00 per gallon in the United States. With this kind of uncertainty saving money for a rainy day could be as easy as fixing a leaky faucet. 

Do you hear dripping sounds hours after turning off your mourning shower? Leaky faucets can waste up to 3,000 gallons per year, adding anywhere from $1.00 to $6.00 more per faucet each month to your water bill. Don't fear! Leaky faucets can be an easy, inexpensive fix. Even the most inexperienced DIYer can follow Home Depot's "How to fix a leaky faucet" instructions and solve your leaky faucet problem. 

Don't we wish all plumbing issues were that easy? Having to call a plumber can make even our best days feel gloomy. Damaged Pipes to Natural Disasters water damage costs homeowners up to $20 billion annually. 

Bring on the preventative measures to save money! 

One of the best preventative measures is taking care of your pipes. Here is a list of things not to stick down your drains. 


  1. Oil, Grease, and Fats
  • Google "Fatberg London," and you will never stick another ounce of oil or grease down your drain. Cleanaholics will have nightmares after reading these guys can continue to grow up to 130 tons. Run “the blob” keeps growing! 
  1. Coffee Grounds 

The clumping begins when you add water to coffee grounds. Meaning every morning coffee and afternoon wake-up coffee will keep growing the clump bigger and bigger until it prohibits the drain from its job.  Your drain may not love coffee grounds, but your garden will. 

  1. Egg Shells 

Who loves the beach and sliding your feet into the sun-warmed sand? You may love sand at the beach, but you don't want it in your drain, and that's exactly what happens when you stick Egg Shells down the drain. Eggshell particles eventually turn into sand and will cause build-up in your pipes. Potentially leading to pipe corrosion and malfunction of the drain.  

  1. Cat Litter

If you don't own a cat, you might not know cat litter absorbs moisture. Flushing cat litter down the drain can cause it to expand and create blockage in your drain. Even washing out your kitties' litter box in your kitchen sink is right up there with putting a ladder on bricks to get a little extra height. You just shouldn't do it! 

  1. Flushable Wipes 

Take a second before you read the next sentence. They lied to you! Go to any professional plumbing website or even USA today and you will read that no "flushable wipes" should go down the drain. It was hard for us to digest as well. How could something be labeled "flushable" and cause so much damage in the future? 

Now that we have gone through the list of what "not to do", here is one thing you can do! 

Call SERVPRO of North Shasta, Trinity, and Greater Tehama Counties next time your preventative measures don't work out, and you can swim in your bathroom or kitchen. We are your local restoration and cleanup company certified in water damage. Call today! We will take you through the water drying process and how to prevent mold or mildew from growing. SERVPRO technicians are certified and trained to keep your home or business safe, clean, and restored "Like it never even happened." 


Why live in Northern California during wildfire season?

6/3/2022 (Permalink)

image of a burning wildfire. Image of a burning wildfire in Shasta County, CA. Where SERVPRO of North Shasta is number one in Fire Restoration and Cleanup!

Do people ask why you live in a state that ranks the highest, in the nation, for wildfires? They do if you live in California. In 2021, 2,233,666 acres burned in California, outranking the next in line, Oregon, coming in hot at 828,777 acres. Do the math, California wildfires burned 1,404,889 acres more than any other state in America. 

So let me try to explain. Imagine buying a new computer at your local electronics store. You get it home, fire it up, and a beautiful stock photo of a mountain appears as your background. Chances are the glass-like lake with the snow-capped mountains in the background belongs to this state. Even the biggest critics would take their chances of surviving a wildfire season with just one opportunity to stroll around Lassen National Park. The beauty of Northern California is worn like a badge by local residents, but so are the fears and scars of Fire Season. As the Summer months approach, the threat of wildfires grows, which traditionally peak between July and October, creating a very slim timeline for everyone in Shasta County to prepare for the season. Cal Fire, including Redding firefighters, train all year, gearing up to protect our structures, forests, and lands. With 3,629 structures burned in 2021, this can be a daunting task. Superheroes look a lot like firefighters in California. 

Community is Strong

One thing we have discovered, during a crisis, we come together. We have seen the devastation of wildfire season time and time again, but as a community, we rise. Choosing Andra Day's "Rise Up" as this community's anthem, we become the guardians of these precious lands, a call we don't take lightly. 

"One day, you will find someone that chooses you and continues to choose you every day, and that's when you will be thankful for everything that happened the way it did." - Anonymous Quote

From local residents to local business owners, we see wildfire season as a time to put differences aside and time to come together. SERVPRO of North Shasta, Trinity, and Greater Tehama Counties is one such local business. Specializing in fire restoration and cleanup, we have been in the community for over 20 years. Local firefighters train all year, but so do SERVPRO technicians. We are certified, trained, and ready 24 hours, 7 days a week, 365 days a year, to be ready for our community when it needs us. If a fire affects your home or business structure, our first step is to assess and inspect any fire damage, followed by boarding up or creating roof tarps for your home or business. This creates a barrier to the outside world, protecting your belongings from any more damage from natural elements or vandalism. The removal, cleanup, and restoration process then begins. Remember we are local, we have seen the devastation of Shasta County fire season, and know how to walk you through each step of the process.  

Here at SERVPRO, we love our beautiful land and the people that call it home. The outside world might not understand why we choose to build homes and businesses in the state with the most wildfires, but it just means they haven't seen it! 

We are local strong!

Come see the beauty of Shasta County, California! 

Call us today if you need us! 530-222-0200

6 Ways to Prepare Your Kids for Storms.

5/27/2022 (Permalink)

image of superhero kid facing a storm image of a superhero kid facing a thunderstorm in Redding, California.

Storms can be rare in the Summer months in Shasta County, with our wettest months being between October 28th till May 2nd, according to Weatherspark.com. But that doesn't prevent that beautiful summer sky from turning black, bringing scary sounds and flashes of lightning that send our kids rushing to our beds. Fear is a learned trait, something we have picked up from observing while watching a movie, tv-show, or even hanging with friends. How do we help kids prepare for those Summer storms, keep them safe, and break that pesky habit of running to the parent's bedroom every time it rains?

  • Empower through education
  • Each stage of a kid's development brings different challenges, wonder, and growth. Depending on your child's age will also depend on the different needs they have. Teaching, at an early stage, the science behind storms could help prevent future anxiety. 

What is a thunderstorm? 

What causes a thunderstorm? 

Are thunderstorms dangerous? 

Answering simple questions like these could help familiarize children with storms and increase their desire to learn more. Weather Wiz Kids is a great resource that helps answer some of these questions while giving Thunderstorm Ideas to help learn about static electricity. 

  • Coloring and Art
  • Exposure and response prevention is a proven way to help kids fight their anxiety in a safe environment. Gradually exposing kids to things that might trigger their anxiety could help them fight their fears in the future. 

Thunderstorm Coloring Pages 

Storm Art Projects 

Storm Science Projects 

Projects like the above list are great ways to have children face storms and provide them with tools that could help gently prevent anxiety. 

  • Be Prepared

Being alone and the dark are some of the top fears of children. Creating a plan for severe storms could help prevent both things from happening.  

  • Create a Storm Bag. 
  • Inside the bag might include a flashlight, extra batteries, a storm radio, a cuddle buddy (for younger children), a blanket, water, and non-perishable snacks. If the lights go out, grab your child's hand, walk together to the bag and your kid never has to be alone or in the dark for long. 
  • Prepare a Kid Box.
  • Turning what could be a scary moment into a fun-filled afternoon could be as easy as playing flashlight games and creating a great distraction from the storm. Glow sticks, coloring books, crayons, snacks, and your smartphone are just a few things we recommend for your Kid's Storm Box. The outside world might be going crazy, but inside the home, your kids are rocking to their favorite song from your smartphone or creating their next masterpiece. Making their storm experience fun and exciting and not scary and filled with anxiety. 
  • Home is supposed to be a safe refuge for our children. When a disaster strikes and causes destruction in and around your home, it can prevent children from feeling at ease. At SERVPRO, we understand how important getting your home back to working order is and make it our top priority. As a parent, you are working hard to guide, grow, and mold your children, so let us help when storm damage affects your house. Grab your phone, click add new contacts, type SERVPRO of North Shasta in the name, and type 530-222-0200 under the phone number. We are here, 24/7, 365 days a year, day or night, waiting for you when you need us. 

Air Conditioning Causes Water Damage in Home.

5/23/2022 (Permalink)

image of air conditioner causing water damage in home. Air Conditioner Unit over time causing water damage in Redding, California.

Every morning your routine consists of waking up, grabbing your phone, tuning into your local weather station, and checking the up-and-coming weekend forecast to discover they are forecasting triple digits. According to Redding.com, "Redding routinely experiences the hottest summer temperatures anywhere in California north of the Mojave Desert." 

Does it get that hot? Just ask the locals; escaping the heat becomes a top-list priority when living in Redding, California.  

Lakes, Mountains, Beaches, we have them all! Whether you're grabbing a kayak or paddleboard to cool down in the waters of WhiskeyTown Lake. Jumping in the car to hike the nearest mountain, like Mt. Shasta or Mt. Lassen, or making a brief road trip heading to the sandy beaches of Crescent City, the first step is to set your air conditioner to cool. Hoping when you return home, your house has lowered just a few degrees. 

Trust us when we say your air conditioner unit will be tested, in a Redding Summer

Have you ever sat down in your favorite chair, laid your head back, and saw a discoloring on your ceiling? What begins with a mild inconvenience of a slightly stained ceiling could potentially ruin your ceilings, walls, and floors. Water damage from your air conditioner could put a damper on your summer plans, so here are a few ways to keep your air conditioner working properly. 

  1. Change your filter at least every 30- 60 days. 
    • The air filter helps keep dust and debris from entering your HVAC system and potentially clogging it. If a condensate drain line becomes clogged, it will cause condensation to back up and start to leak. A slow leak unattended will eventually cause mold and other water damage to your home's structure. 
  • Remove Debris / Clean Fins.
    • Removing debris from your outside HVAC unit will require you to shut off the power. Remove the fan cage, and clean out leaves or debris from the inside. 
    • Clean the fins. While the power is still shut off, grab a water hose and spray from the inside out. Wash all of the dirt that might be stuck between the fins. 
  • Level the Unit.
    • Keeping your HVAC unit level can help keep stress off the condenser and add longer life to your unit. 
  • Replace Damaged Insulation
    • Check the insulation around the cords coming from the system. If it's beginning to crack, replace the insulation to protect the cords from outdoor elements.
  1. Check out this Lowe’s Video on How to Clean an Air Conditioner. 

Regular Maintenance checks by professionals such as Wallner Plumbing Heating and Air before the summer season can help discover any issues you might have in the future. Water damage from an AC unit tends to start off small and can potentially end in significant repairs and renovations.  

Signs that your AC may have a water leak.

  • Constantly dripping water (even when the unit is turned off).
  • Poor Cooling Performance.
  • Sound of Water or dripping noise within the walls. 
  • The drain pan overflows with water when full. 
  • Water stains on the ceiling, caused by condensation forming on your air ducts. 

There are stories of entire ceilings collapsing because of a consistent water leak, caused by an air conditioning unit. Water damage isn't something you should take. 

If you suspect any water damage in your home, call SERVPRO of North Shasta, Trinity, and Greater Tehama Counties. Our technicians are trained and certified in Water damage repair and restoration. We have advanced water inspection, extraction, and equipment ready to help serve your water damage needs. 

Call today! 530-222-0200

Reducing Commercial Real Estate Operating Costs.

5/13/2022 (Permalink)

image of commercial building with title of how to reduce commercial operating costs A commercial building with how to reduce commercial building costs in Shasta County, California.

What are operating costs, and how can I save money in today's Northern California business market?

Operating costs are your day-to-day expenses incurred from running your business. Property tax, maintenance, utilities, property insurance, landscaping, and cleaning, the list continues to grow when owning commercial real estate. The topic of high inflation with no stopping in sight makes budgeting a "half to" instead of a luxury.

According to Constellation, office building owners spend an average of $2.14 a square foot on energy consumption costs, with one-third of their total non-fixed operating expenses going towards their energy expenses. Whether you are a small business owner or own a large corporation, we all agree that cutting your costs helps grow your profits. 

Here are a few ways to help you lower your everyday operating costs. 

  1. Lower your property taxes. 
  • If you're a business owner a commercial tax professional should be in your back pocket. According to Real Property Tax Advisors, property taxes can be reduced anywhere from 25 to 40 percent when working with a professional. Itemization for building expenses and watching your annual costs for utilities can help give you a 30,000-foot view of where you are spending your money and what creative ways you can save money. 
  • Minimize repairs with predictive maintenance
  • Attention to your equipment like your HVAC, plumbing, light fixtures, and the roof can help prevent expensive repairs and business interruption. Budgeting for regular maintenance may seem like an oxymoron, but trust us when we say preventative will save you money in the long run. 

Recommended Maintenance Guide

  • HVAC SYSTEM Maintenance (2x a Year)

Working professionals say Spring and Fall are great times to get your HVAC system and equipment checked and maintained.

  • Plumbing Maintenance (4x a year)

Scheduling a commercial plumbing inspection when first moving into a building can help save extensive repairs in the future. Regular maintenance by a professional plumber can help determine the level of corrosion on pipes, proper installation, and locating any cracks or leaks that potentially lead to water damage. 

  • Roof Maintenance (2x a year)

Roof warranties have requirements that need to be maintained or become void. Regular maintenance checks for your roof can help keep you up to date while preventing potential structural damage. A traditional maintenance check from a professional should include noting debris on the roof, any cracking, blistering, or signs of structural corrosion. Roof staining or leaks can be a tell-tell sign that moisture is getting into the roof, and further action needs to be taken. Also, don't forget skylights, chimneys, gutters, and drains need to be checked and maintained.  

  • Create an Emergency Disaster Plan
  • Partnering with someone like SERVPRO of North Shasta, Trinity, and Greater Tehama Counties to create a SERVPRO Emergency Ready Plan (ERP) can help give you, your employees, and customers peace of mind and save money and time in the long run. When calculating expenses, we forget to factor the unplanned disasters. While we pray you will never need an emergency plan, having a plan, budgeting, and knowing who to turn to will help your pocketbook.  
  • Have a Plan.
    • Having an immediate plan of action can help minimize the downtime to your business in an emergency.
  • Establish your local SERVPRO as your disaster mitigation and restoration provider. 
    • We are your local certified industry leader restoration provider, ready to serve you 24/7, 365 days a year. 
    • Ready to board up windows and doors, day or night, to keep your property safe and secure after fire or vandalism. 
    • 24-hour sewage backup, vandalism, and odor removal cleanup.
  • Insurance Claim Process
    • SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

Remember, you are not alone. Create a step-by-step plan to lower costs and expenses that you can implement over time. 

“The secret of change is to focus all of your energy not on fighting the old, but on building the new” -Socrates

Start building the new you today! 

SERVPRO of North Shasta, Trinity, & Greater Tehama Counties

Tel: 530-222-0200

Instagram: SERVPROnorthshasta

Facebook: https://www.facebook.com/SERVPRONorthShasta

Restoration Company in Redding, California Goes Personal!

5/5/2022 (Permalink)

image of person introducing themselves to clients image of Laura Burgdorf marketing/sales manager welcoming you to come get personal with a local restoration company in Redding California. SERVPRO!

According to Red Crow Marketing, an average person is exposed to 5,000 to 10,000 advertisements a day. No wonder all the logos start to blend in, even when you see a bright green van with a SERVPRO logo on the side. 

Businesses today do their best to stand out and gain your attention. With crazy commercials, flashing billboards, influencers, and social media superstars fighting for your attention, who do you trust?

Have you ever heard the quote by President Barak Obama that said, "It is moments like these that force us to try harder, and dig deeper, and to discover gifts we never knew we had - to find the greatness that lies within each of us."? Well, taking from his beautiful words, we wanted to take a few moments and allow you to push aside the flashing billboard signs and dig deeper into SERVPRO of North Shasta and discover one of the many gifts we call employees (aka family).  We figure what better way to build trust than open our doors and invite you in. 

Say hello to Laura Burgdorf, SERVPRO of North Shasta, Trinity, and Greater Tehama Counties sales and marketing manager. Laura has been with us for 19 years. Yes, you read that right, 19 years! Now you are probably asking, why would I read a blog about a person I don't even know? The answer, you invade strangers' lives every day on social media. Why not on a blog? Back to Laura. Like many Redding, California locals, Laura loves the mountains, lakes, and hiking trails that make us gush over our city as well! When asking her why she loves her job? It's you, the potential customer of SERVPRO.

 Laura's real-life quote, "I actually love talking to customers and helping to ease the burden of these unplanned remodels, aka unplanned disruptive life events." 

Yes, Ladies and Gentlemen, She really is that nice of a person and cares that much! Her personal touch with customers, being there for them even after their services are complete. Whether that is helping sourcing services from real estate agents to HVAC companies, helping them find contractors they can trust, or finding a plumber to help them right away. Laura is our superstar and someone you want in your back pocket when a disaster strikes unexpectedly. 

SERVPRO of North Shasta, Trinity, and Greater Tehama Counties isn't just another company. We are brothers, sisters, mothers, fathers, neighbors, and LAURAS. A company that helps by being available 24/7 to get people on the road to recovery after water damage or fire in their home or business. We provide technicians that are trustworthy and ethical to minimize your stress. Stress management is super helpful for your health, so check that off for another reason to use us next time you have an unexpected disaster in your home or business. 

The bottom line is WE CARE! We may not have some "influencer" or "social media star" telling you to use SERVPRO, but we do have a Laura, and our Laura will be there for you in some of your most vulnerable times. 

Need a company that isn't just a flashing billboard sign? 

Give us a call! 530-222-0200

Drug Epidemic is Affecting Families and First Responders!

5/2/2022 (Permalink)

Image of drug epidemic in Shasta County Image of drug epidemic in Shasta County, California.

There is another epidemic growing in the United States and it isn't what you think. Manufactured Fentanyl is on the rise! Originally designed and created to treat chronic severe pain after surgery, Fentanyl is now being smuggled into the United States and used to make illegal drugs more potent. As an example, compared to morphine, Fentanyl is 100 x stronger, creating a recipe for disaster if the wrong dose is administered. 

Fentanyl was created in 1959 and introduced to the world in the 1960s, but it wasn't until 2011 that the rise of illegal use began. Today the increase continues to rise, forming the perfect storm for an epidemic. 

Lacing Fentanyl into other illegal substances without the consumer's knowledge continues to be a problem. According to the NCDHHS, "As little as two milligrams, about the size of 5 grains of salt, can cause negative health effects including trouble breathing, dizziness, and possible overdose." 

This epidemic isn't just affecting the consumers but also our first responders and children. A legally prescribed Fentanyl patch wrongly discarded can create a potential exposure threat to children. Luckily the CDC has released a long list of recommendations for keeping our first responders safe, trained, and aware of what signs to look for, for possible fentanyl exposure. 

If you, your child, or someone you know has been exposed to fentanyl or experiencing an opioid overdose, call 911 immediately. Police officers, emergency medical technicians, and first responders are trained on how to administer Naloxone, a medicine commonly used to rapidly reverse an opioid overdose.

Like all epidemics, we need each other to help fight this war. The American Medical Association is partnering with physicians, state and federal policymakers, " to combat the nation’s drug overdose and death epidemic."  on a medical level.

 How can you help? Check out the U.S. Department of Health's Overdose Prevention Strategy for more information on how you can do your part to end this epidemic! 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in biohazard cleaning. Our technicians have been trained and certified to keep you and your loved ones safe by creating a clean, biohazard-free environment.  Give us a call if you need us! We are here 24/7, 365 days a week! 530-222-0200

Ways to Solve Your Flooded Crawl Spaces!

4/26/2022 (Permalink)

image of technician assessing water damage in crawl space. image of a SERVPRO technician in Redding California accessing water damage in a crawl space.

A storm in our neck of the woods brings rejoicing and celebration, with very little thought of the aftermath that heavy rains can bring. If you own a house with a crawl space, this can be potentially a disaster. Heavy rains can cause standing water with the possibility of permanent damage to your home. Leading us to the question …

Why are homes built with crawl spaces?

Building a house isn't cheap. One of the ways to cut costs is not having to level out the dirt and land your house's foundation will be built on. Not to mention crawl spaces create easy access to your HVAC and plumbing lines for future repairs. Making the cost of repairs drop significantly. Unfortunately, there is a downside to crawl spaces. Can we say MOISTURE

That's right, ladies and gentlemen, moisture is the number one issue in having a crawl space. Mold, wood rot, and termites are just a few things that love moisture. So when the heavy rains move out, make a quick check for standing water. This could help prevent your house from looking like Johnny Depp's boat in Pirates of the Caribbean

If you discover standing water in your crawl space, 

Step one: would be, QUICKLY remove it. Depending on the amount of water, you may need to call a professional company to bring pumps to extract the water before it causes permanent damage to your home. 

Step two: dry out your crawl space. If you are trying this DIY style, you will need to bring in a dehumidifier to help dry things out. NEVER allow the crawl space to air dry if there is significant water. The quality of the dehumidifier does matter to prevent any growth of mold or mildew. Depending on cost and budget, a quick call to your local restoration company could help you save time and reassurance in the quality of work.  

When the water is removed, and everything is dry, bring on the preventative measures! 

Follow these 4 steps to give yourself the lowest energy bills, and help prevent future damage to your home’s foundation. 

  • Seal the vents and openings by installing air-tight vent covers and doors. 
  • Install a sump pump. Check out this old house's 8-step DIY sump pump installation process. Warning, this is not an easy process, and we recommend calling the professionals. 
  • Install a plastic vapor barrier over your dirt floor and walls.
  • Check your landscaping. Creating a gradual slope that angles away from the house can keep water from draining underneath your home. Your yard needs to slope six to eight inches away from your foundation. 

Water damage can be menacing and tiresome, but your local SERVPRO is here to help! We know that all the preventive measures in the world can't always protect you from the unknown, and that is why our technicians are on call 24 hours a day, 7 days a week, 365 days a year.  


Lightning strikes from storms could cause fire damage to your home.

4/13/2022 (Permalink)

lightning strikes home near Redding California Lightning strikes from storms near redding california, may cause fire damage to home.

When looking at a drought map of California, you see that most of our state is either under severe or extreme ratings.  

Sending most of us Shasta County residents to check the local weather quite frequently. Crossing our fingers that rain is in the forecast. But what happens when those storms you are hoping for become severe and cause damage to your home? 

According to Lightningsafety.com, 1 out of every 200 homes will be struck by lightning per year. These potential strikes can cause minimal to life-altering damage, creating a unique situation that leaves people not knowing their next steps. 

  1. Verify Insurance Coverage and File a claim with your Home Insurance
  • Most insurance companies will want to send out their adjusters to assess the damage and cost of repairs. Filing your claim the moments after damage occurs can help the quickness of receiving payment for your claim. Helping get your house and property back to normal. 
  • Check your coverage and review the deductibles of your policy. Your home insurance could include payment for hotels, rental cars, storage facilities, gas, food, etc. 
  1. Document Property Loss
  • Grab your smartphone, camera, and or video camera and take pictures and videos of all property and structures that have received any damage. These should include pictures and videos of smoke damage or soot on any of your property and items. Example: couches, pans, knickknacks, comforters, etc. Keeping a detailed account of your losses will help with your home insurance claim process. 
  1. Secure your property 
  • One of the many services we offer at SERVPRO of North Shasta, Trinity & Greater Tehama Counties is our ability to help you keep your property safe and secure from any further damage or vandalism. Whether the damage was caused by high wind or a lightning strike causing fire damage, you need to create a barrier from outside elements or thieves. 
  • Remember if your house is inhabitable, do regular drive-bys to check on your property. 
  1. Know what repair company you can trust
  • Your insurance company may have a repair/restoration company they automatically use. What people don't always know, you can pick your own company. Repair costs can vary drastically by the quality of work, labor, and cost of supplies. Finding a company that specializes in restoration instead of one that "just" repairs and replaces could save you a lot of money. Our philosophy is that “clear communication” can create ease for you and your family. Check out this helpful blog on "how to choose a restoration company near you”. 

Safety is one of our top priorities when it comes to our family and friends. With the potential of severe storms in our forecast for Northern California, knowing safety tips for lightning could help keep your family safe. 

Remember your local SERVPRO is here 24 hours a day, 7 days a week, 365 days a year to help when you need us. 

Give us a call: 530-222-0200

Unsafe Working Conditions in Northern California

4/1/2022 (Permalink)

image of a work environment filled with germs in Northern California Image of an unsafe work environment filled with germs and bacteria needing to be cleaned in Shasta County and Redding, California.

According to psychology today, we will spend, on average, 90,000 hours at work within our lifetime, and looking at statistics just 3 years ago, you would have seen most of those hours were in office buildings, warehouses, and job sites.  In 2020, the Coronavirus created an unsettling effect that changed every aspect of our lives. Moving a lot of us from office buildings to homes, it left its mark on the business world changing how we do everyday business and creating the question of what happens when it’s time to come back? Is your work environment safe and clean for your employees and how can SERVPRO of North Shasta, Trinity, & Greater Tehama Counties help? 

The 3 environmental health hazards most common in the workplace are Biological, Chemical, and Physical

  1. Biological hazards: could include mold, sewage, and bodily fluids. 
  2. Chemical hazards: are often caused by improper use of chemicals that may be toxic, flammable, and combustible. 
  3. Physical hazards: can be caused by extreme temperatures, poor air quality, and excessive noise.

Check out Osha’s full description and breakdown of different hazards within the workplace. 

We know your employees and customers are your top priority in safety and health. This is why we believe in prevention before an accident or damage occurs, so let's address a few steps you can take to keep your business in top shape. 

  • Mold can grow from a small roof leak to a leaky water fountain. Schedule monthly inspections to check on your water pipes, plumbing, roof, and HVAC systems. Catching leaks early can prevent mold issues and biological hazards for your customers and employees. 
  • Investigate chemicals that are located around and in your facility. Here is a great website for safety tips, templates, and checklists, to keep your chemical usage safe in your business. 
  • Living in Shasta County you are no stranger to extreme weather conditions, making your HVAC system in the office even more important. Physical hazards can be caused by extreme temperatures and poor air quality, so get your HVAC and ductwork inspected and cleaned on a regular basis. This can help restore full energy efficiency, as well as prevent mold, dust, and pollen from overtaking your air. 
  • Add SERVPRO’s Commercial cleaning to your janitorial budget. Regular exposure to biological or chemical contaminants can contribute to unhealthy situations. Our technicians come fully equipped with top-of-the-line cleaning products and are IIRC certified. Meaning… you can go to sleep at night knowing you did everything to keep your employees safe. 

So how can you help prevent environmental hazards within your workplace? BRING IN THE PROFESSIONALS!!! Our technicians are trained to investigate your workplace, locate dangers, and assess the situation. 

Whether you are in a small office building, large high-rise, apartment building, or even a government facility, we are ready 24 hours, 7 days a week.  

We can help create safe and healthy working conditions! Call us today! 530-222-0200

Choosing a Restoration Company Near Me.

3/21/2022 (Permalink)

Image of a choice between top restoration company servpro and other companies. Image of choosing between top restoration company near me SERVPRO of North Shasta located in Redding, CA and other restoration companies.

The definition of Restoration is an act of restoring or the condition of being restored: such as bringing back to a former position or condition. 

Finding a top restoration company near you can be a daunting task. Digging through endless google reviews, yelp testimonies, or talking to a neighbor who had "that thing done once", who can you trust? If you aren't familiar with the restoration process, you can feel overwhelmed, confused, and not sure you are making the right choice. When an accident occurs in your home, one of the first steps is to call your insurance company. Did you know that you can request your insurance to use the restoration company of your choice? That's right! Understanding the process can keep your stress level down when disaster strikes your home, business, or property. 

Here are 3 reasons you should choose SERVPRO of North Shasta, Trinity & Greater Tehama Counties for your restoration needs. 

IICRC Certified

  • Being IICRC Certified means our technicians keep up with the latest technology and techniques in fire restoration, water restoration, and mold remediation. Our world is constantly growing, and we believe the best way to serve our customers is to keep growing with it. It's our job to become the best at what we do, and we believe constant training is how to get the job done. 

Clear Communication

  • Knowledge is power, and understanding a new process can make all the difference for your pocketbook. When an accident occurs in your home or business, our staff will walk you through every step, every action, and procedure. When we say we are here for you 24/7, we mean it.  

Restoration vs. Replace

  • West Coast cities are on top of the list for the highest inflation rates. Economy experts are recommending people hold off on home renovations and home upgrades to put money back into their pockets, but accidents don't always listen to the experts. Our technicians are people in the community, dealing with the same inflation rates and uncertainty as you. That is why we access restoration vs. replacing. Our goal is to save you the most money, time, and peace within your house. If you choose us, you can trust us to make the right choice to restore or replace. While you are saving so much time and money by choosing us, check out this list from this old house in other repair vs. replace options. 

Need another reason to choose SERVPRO of North Shasta, Trinity, & Greater Tehama Counties? Check out one of our client testimonials

"When you have a water loss it can quickly become traumatic and the worst experience of your life. SERVPRO came out when this happened to me and went right to work mitigating water damage 2 days before Christmas. They worked hard and did a wonderful job. They handled everything so I didn't have to. Then during repairs, the construction company caused a water leak. Mike from SERVPRO came right out and checked for moisture not once but twice when the contractor was convinced that there was no moisture under the flooring. This company really cares that you are satisfied with the experience and that's rare. I will absolutely refer Mike and the SERVPRO crew to my clients and friends. Thank you!" - Laura K.

Shasta Lake, CA 

Having a company you can trust before disaster strikes can save you time and money. If you find yourself in need of a restoration company give us a call. 530-222-0200

White Gloves in a Biohazard Situation?

3/16/2022 (Permalink)

Image of White Gloves being used in a biohazard cleanup in Northern California Image of SERVPRO of North Shasta, Trinity, & Greater Tehama Counties pulling out their white gloves to treat Biohazard cleanup with care & compassion.

Most of us spend every day without ever having to think about needing a company that does biohazard cleanup. Biohazard, even the name, starts to fire up our imagination of some space suit cleaning some highly contagious virus. But don't let the name fool you! Biohazard cleanup is more of a common occurrence than one might think, and you need a company that brings out the white gloves in such sensitive situations. That's where we come in! 

Our biohazard services include:

Sensitivity, Compassion, Details, and Time are some of the keywords our company strives to uphold during every call we are on. 

  1. Sensitivity / Compassion 
    • We know that walking in any of these situations can be hard and challenging for anyone. Creating an individual approach to every call is where our standards begin. You matter, your accidents matter, death in the family matters, we specialize in bringing the focus back to you and your loved ones. 
  2. Details 
    •  Biohazard = removal of harmful microorganisms, bodily fluids, tissue, and pathogenic substances. Restoring and bringing things back to their original design requires fine-tooth combing through carpets, walls, cabinets, etc. We train, suit up, go through certifications, so you know your family home or office is safe, secure, and clean for you to live and work. 
  3. Time - Accidents happen 24 hours 7 days a week, that is why our hours are the same. No one should wait for "normal" business hours to receive help.  

Flashy ads, chatty salesmen, celebrity-filled commercials are a great way to grab your attention, but sometimes life calls for a more sensitive approach. Knowing the difference is what makes us unique. White gloves aren't just for the wealthy, they are for treating things that are sensitive and of high value. Your life, loved ones, home, office, or animals are what we consider a high priority, and the white gloves are waiting for you to call.  530-222-0200

Thunderstorms without rain?

3/1/2022 (Permalink)

picture of a dry thunderstorm with no rain, and sky to ground lightning. Picture of Dry thunderstorm without rain in Shasta County, California producing sky to ground lightning that could cause potential wildfires.

Living in California, we become accustomed to natural phenomenons that most of our country has never experienced. Dry Thunderstorms, a word commonly used among California firefighters, are becoming a more frequent natural phenomenon within our community. Adding this to our vocabulary is not something we love to celebrate; with the frequently changing weather patterns in Shasta County, this word becomes more of a warning than a weather forecast.  

Dry thunderstorms get their name from the lack of rain they produce, but that doesn't keep them from creating sky to ground lightning. Mix dry and hot weather conditions with this type of storm, and you get high risk for fire hazards and wildfires. Are we in the middle of a science fiction novel? Preparing your home for a possible fire in the middle of a storm can seem a little strange, but here is a list to keep you, your property, and your family safe. 

  • Defensible Space - creating a vegetation-free border around your house that is 3 to 10 feet in width can lower your risk of fire damage to your home. It also creates a space for firefighters to do their job and keep your home safe. For a more in-depth description of creating a defensible space, check out the NASD
  • Add 1/8 inch mesh screening over vents to your house. - this can keep fire embers from falling into your home, through your roof, attic, and gables. Make sure to keep the screens free and clear of any debris. 
  • Trim trees around your house and property. - Remove any low-hanging or dead limbs over your roof and gutters. Keep all branches a minimum of 6 feet from the ground. 
  • Check your home insurance. - Most home insurance includes wildfire coverage but talking to your local insurance company to review your coverage regarding dry thunderstorms is a great way to be prepared. 
  • Be observant of the weather forecast. - frequently check your local weather station for chances of thunderstorms, dry thunderstorms, or even dry lightning. 

California's landscape is beautiful. Learning how to embrace its wild side is sometimes a challenge, but being prepared and following a few steps can keep us enjoying the beauty and land California has to offer us. Sometimes disaster strikes and creates circumstances that are out of our control. If a recent storm has caused any damage to your home or property, give us a call, we can help!


How to Keep Water Damage Restoration Costs Down with Rising Inflation.

2/24/2022 (Permalink)

Inject-A-dry in use drying out Cabinets. This is an Inject-A-dry in use in Shasta County. We are trying to dry the cabinets instead of pulling them saving money and time for the customer.

Inflation rates are at their highest growth rate since 1982. Budgeting seems to be on top of our lists, with the cost increase of food, energy, and homes. We are becoming money acrobats, stretching every last dollar as far as it can go. The question is, what happens when an unexpected appliance breaks and floods your whole kitchen? Is there a way to keep water damage restoration costs down?

The answer is yes, and we will start with two words. Restore vs. Replace.

Restoration of your kitchen cabinets is less disruptive and expensive, so finding a water damage restoration company near you that values your house and your money is critical. SERVPRO of North Shasta, Trinity & Greater Tehama Counties is that company. Save/restore is one of our core values that every one of our technicians keeps in the forefront of their minds as they access and inspect your water damage. 

Time is of the essence of saving money when it comes to water damage in your home. 

 If you suspect an appliance is leaking, here is a quick checklist for you to follow. 

  • Monitor your water bill. 
    • An excess of water usage could mean one of your appliances leaks. Quickly look around for any discoloration on your cabinets or standing water, which brings us to our next point. 
  • Check your appliances. 
    • A quick check around your appliances can easily detect a leak and its location.
  • Follow your nose.
    • If you start to smell a musty smell, investigate immediately. Water plus humidity is mold's playground. A musty smell could be a good indication of a water leak. 

The best-planned and prepared humans can't always detect when a disaster will strike, but quick action steps and knowing the right people to call could save you money.   

Check out this article for a step-by-step guide in how SERVPRO of North Shasta, Trinity & Greater Tehama Counties walks you through your water damage restoration. 

So, if there comes a time when you walk into your kitchen and it looks like a swimming pool, don’t call a company that says you need to remove and replace all of your kitchen cabinets, call us first. We know how valuable every penny is. Let us help "RESTORE & SAVE" next time an unexpected disaster strikes. 

Call us to schedule your inspection today! 


Mold, it's Everywhere!

2/21/2022 (Permalink)

Mold being beat by a superhero. Mold in Home or office in Shasta county, inspected by Guzi-West inpsection and consulting and cleaned by SERVPRO of North Shasta.

When we think about having a "mold problem," we envision a torn-out wall filled with hairy black stuff starting to creep and grow where it doesn't belong. 

Quick question, did you know mold is everywhere? It's common to find it in almost every business or home, making mold a "common" irritating buddy in life. This leads us to the question, who can you trust when your mold buddy turns friend to foe? Well, who do you call when the city is in trouble? The superheroes and Guzi-West inspection and consulting are the superheroes of mold. Pair them with SERVPRO of North Shasta, Trinity & Greater Tehama Counties, you have a dynamic duo that can inspect, remove, and clean that allergy-causing mold from your home.  

Our homes are supposed to be a retreat from life. A place where you have game nights, cozy romantic dinners, and where you raise your family. Home should not be a place you share with mold and allergies. 

Here's our advice to make sure your unwanted friend doesn't unpack his suitcase and make himself cozy.

Check for leaky pipes or appliances. 

Mold's favorite companion in life is moisture and it will seek out a place to live in the right environment between the temperatures of 40 and 100 degrees F.  If you see mold around pipes, plumbing fixtures, waste lines, etc., you probably have a leak. Identifying the leak and having it repaired is extremely important. Having a routine maintenance check for your appliances or pipes can help prevent having a mold issue. 

Controlling Humidity Levels

One of the most common places to find a type of mold is in your bathroom. Heavy steam can cause a lot of moisture in the walls, floor, and around your tub and toilet. Running your exhaust or ventilation fan while in the shower can help keep the humidity levels in your bathroom lower.  

Keep your gutters clean.   

Keeping your gutters clean can prevent clogs and eventually prevent water damage and mold. Regularly removing all leaves and debris from your gutters can keep your house's foundation free from mold.  

Thoroughly clean and dry out flooring, walls, and cabinets after flooding. 

If the flooding is extensive, drying out your home might be a bigger job than you can handle. Call the professionals like SERVPRO of North Shasta, Trinity & Greater Tehama Counties. Mold can grow in as little as 48 hours of flooding, so you need to dry that water fast. We care about your safety and your home. Check out this blog on how we handle your home after a flood. 

Suspect your home has a mold issue? Get your house tested! 

Guzi-West Inspection and Consulting can test for mold, asbestos, methamphetamine, lead-based paint in your home. Schedule your quote today and breathe easier (literally). 

For more information on mold, check out our website or Call 530-222-0200.

How can I Remove Dog Urine Odor from Carpet?

2/10/2022 (Permalink)

baby talking to dog about how clean the carpet is. Baby talking to dog about how clean the floor smells in Shasta County, California

Spring is upon us and those beautiful Northern California sunny days are beginning to fill our weekly calendar. An itch for something new is starting to create dreams of a new neighborhood, yard, and house. The question forms in your mind, HOW DO I GET MY HOUSE READY TO PUT ON THE MARKET? You glance around your house, and the memories begin to unfold. The unique crayon drawings from your 2-year-old Picasso on the walls, Uncle Larry's famous trip down the stairs with a wine glass in tow, and let's not forget your family's ultimate Christmas present this year, the family dog! THE DOG!! All those failed attempts of potty training your new fido begin to lengthen your to-do list for preparing your carpet. There is no need to fret, we got you covered. Here are a few tips to get those unwanted pet stains out of your carpet; and make them smell fresher than a newborn baby. 

(Well, maybe not exactly, but you get the point.)

How to remove pet urine on carpet?

New Urine Stains  

  • With new urine stains, quickly absorb the liquid as soon as possible. 
  • You can do this by placing a stack of paper towels and applying pressure to the wet stain. 
  • Allow the paper towels to absorb most / all of the urine, then rinse the area with cold water. 
  • Crystallization can occur if the urine is not removed and could cause further damage in the future. 

Clean the Stain

  • There are several enzymatic cleaners that can be used to clean the soiled spot. 
  • Check out Family handyman's list of top reviews for enzymatic cleaners. 
  • White vinegar is a great household item you can use as well. How to apply and use vinegar.  

Remove and Neutralize Pet Odor from the Carpet

  • Baking soda is a natural dry deodorizer that is great for neutralizing smells and odors out of your carpet.  Lightly spread the baking soda over the damp spot, letting the baking soda sit overnight, and then vacuum your carpet thoroughly.  

Treat your Subfloor

  • If you are preparing to put your house on the market and feel like the flooring needs to be replaced, it's important to remember that pet urine stains need to be cleaned effectively before replacing the new floor.  This will keep mold and other bacteria from growing and causing more severe issues in the future. 

For more great information on combating household odors check out this article from the IICRC. 

We know some accidents require professional attention and that's where we come in.  

Our highly trained technicians are ready to help!

Give us a call today! 


Overflowing Toilet Caused Water Damage. Now What?

2/9/2022 (Permalink)

water damage from overflowing toilet Water Damage caused by an overflowing toilet, causing mold and other bacteria to grow in Redding, CA.

Whether it began with tree roots in your pipes, an overzealous child that loves toilet paper, or a dinosaur that just needed to find a watering hole, an overflowing toilet can cause water damage and be a potential health hazard to you and your family. 

So now that you can sail a small sailboat in your bathroom, you might be asking yourself, "what is the first step to cleaning up?". 

Stop the Water

  • If the water continues to flow out, quickly shut off the water valve. Here is a quick tutorial on how and where to find the water valve in your bathroom.  
  • Next, remove the lid to the toilet, push down on the circular rubber valve at the bottom of the toilet and lift up the float. This will stop any further water from entering the toilet bowl. 

Dry the Standing Water

  • Quickly grab a mop or towels and remove all standing water. Fast action can prevent water from settling under the floor, into the walls, or cabinets. (If using towels, immediately wring out excess water into a bucket, put the used towels into the washing machine, use bleach or another detergent to disinfect them.)   

Unclog the Toilet

  • The next step is to grab that faithful plunger and get to work. Make sure to remove any further dinosaur toys that may still be trying to take an afternoon swim. If the clog can't be freed from using a plunger or auger, it might be time to contact a licensed professional to help access the problem. 

Remove the Waste Water

  • Grab the bucket of wastewater that you mopped up and (if the clog has been freed) pour it into the toilet. Flush the toilet. Make sure to clean the bucket with hot water, bleach, or other cleaning products that kill germs.  

Clean the Bathroom

  • Make sure all germs and bacteria are killed when cleaning. We can do this by using bleach. Check out the family handyman website on how to safely use bleach to clean your bathroom.  

Contact your Professional Water Damage Restoration Company

  • If the water has penetrated your walls, carpet, wood furnishings, cabinets, or wood floor, it's time to call SERVPRO of North Shasta, Trinity, and Greater Tehama Counties. With our 24-hour emergency service, our highly trained professional water damage technicians are always on call. We can provide advanced water inspections, water extraction, and drying equipment. 

Next time you have water damage, Call us! We are always here!



2/3/2022 (Permalink)

Showing commercial property prevention air conditioning unit Checking your HVAC system on a regular basis can help prevent future catastrophic events in your shasta county commercial buildings.

Mix heavy responsibilities, strong leadership, a dash of craziness, and a whole lot of passion you have the making of a business owner.  

Owning a business should be filled with invention and creation, not having to worry about busted pipes, overflowing toilets, or property damage.  Having an Emergency Ready Plan gives business owners a plan of action before they need it. Creating a roadmap to dodge the next disaster.  

Here are some ways you can prepare for your "worst-case scenario" and have the necessary tools in your tool bag to prevent it. 

Maintenance Checks 

  • Causal routine maintenance check-ups on your plumbing system, sewer lines, drainage systems, electrical and heating systems can be a great first tool for your tool bag. 
  • Scheduling an annual inspection could potentially save you thousands of dollars. On average, water damage costs in commercial buildings are around $24,000, with water damage from bursting or leaking pipes being the highest claim. 

Inspect your Roof

  • With the extreme weather patterns in Redding, CA checking your roof for cracks, leakage, and missing shingles can help prevent further damage and a potential cave-in.
  • Clean off all debris, dry leaves, or standing water.

Monitor for Mold

  • According to the EPA, watching for wet spots or built-up condensation and quickly fixing the problem can help prevent mold. 
  • Mold loves hanging out in warm climates, so keep your indoor humidity level below 60%.

Establish your Shasta county SERVPRO as your disaster mitigation and restoration provider. 

  • Having an industry leader, who is close by, is your ultimate tool in being prepared for your worst-case scenario. We can help you save time and money while letting you get back to focusing on your business.

If you find yourself in need of restoration, clean-up, or dealing with fire or water damage give us a call! We are here to help!


5 Easy Steps to Participate in National Burn Awareness Week.

2/2/2022 (Permalink)

Cooking Safety for National Burn Awareness Week Stove topped turned on to show the safety of cooking in support for National Burn Awareness Week.

The first week in February marks the start of National Burn Awareness Week, and if you are a Shasta County resident you know how fire prevention and knowledge can save lives.  We have included 5 easy steps you can take to stay better prepared and participate in keeping our State, City, and your home safe. 

  • Watch Your Stove. This year the National Burn Awareness Week is focusing on staying safe while cooking. 
    • According to the NFPA cooking is the leading cause of home fires and home fire injuries. You can help prevent home fires by staying in the kitchen when you fry, grill, or broil your food. And try to keep a special eye on the kitchen around the holidays, as Thanksgiving, Christmas Eve, and Christmas Day are the leading peak days for home cooking fires. 
  • Keep Children at least 3 feet away from the stove. It is a natural phenomenon how fast kids can grab, stick, or pull over something that could hurt them. Their stealthiness could be packaged as "how to be a ninja." But as much as their dad is proud of their new and acclaimed disappearing act, We can keep them safe by following these few safety tips while cooking.
    • Cook on the back burners when possible. 
    • Don’t allow kids to play with the oven, on or off. 
    • Purchase knob covers for your stove, keeping children from being able to turn on the stove. 
  • Own or have access to a fire extinguisher. 
    • Most local Shasta County hardware stores carry portable, residential, and commercial extinguishers. Fema recommends after the purchase of your fire extinguisher, you familiarize yourself with how the product works, along with the needed maintenance required to keep your fire extinguisher working properly. 
    • Always keep your fire extinguisher easily accessible. 
  • Have a smoke detector in every room and every level of your house. 
    • We have all heard that smoke detectors could save lives, but did you know that 3 out of the 5 deaths in house fires were caused by not having a smoke detector or a working smoke detector? Here is a quick video you can follow on how to properly install a smoke detector in your home bringing peace of mind that you and your family are safe. 
  • Stay Alert and have an evacuation plan. 
    • Creating an evacuation plan together is a great way to keep your kids active and knowledgeable in case of a fire. Drawing a detailed map of your house using crayons, colored pencils, or markers can help bring some fun to a serious conversation. X marks the spot when it comes to creating two exits out of each room including windows and doors. Sometimes we only have minutes to escape our homes, being well-prepared could potentially save lives. 

During this week, let's all do our part in becoming more educated and equipped in how to take a few extra steps in the kitchen to keep us and the ones we love safe. Check out the American Burn Association for more tips on how to keep your next cooking adventure fun and safe for all. 

If you are in the Redding area and have experienced any fire damage to your home give us a call! 


Community Care in a Storm of Uncertainty

1/26/2022 (Permalink)

Graphic of an umbrella protecting a house If you have experienced damage to your house. Give us a call! 530-222-0200

It is not every day that a storm becomes strong enough to take off a roof in Shasta County, but that is exactly what happened with one of our latest customers. 2020 and 2021 taught us that we cannot predict what life may throw at us, but we can pick the people we walk through the storms with.  

One of the definitions for "community" in Webster's dictionary is: "joint ownership or participation." This gives us a clear definition of what it means to be in a community. Whether it be unexpected fire or water damage, hidden mold, backed up sewage, or yes, even a powerful storm that blows off your roof, when you live in Shasta County, you know you have people who treat your disaster like it is our own. A company that is made up of your local brothers, sisters, aunts, uncles, dads, moms, all ready to bring your family into ours and make your unexpected storm a little less stressful.

We know home means a lot more than drywall, wood, carpet, and a roof, and that is why SERVPRO of North Shasta, Trinity & Greater Tehama Counties continues to pull out the red carpet when it comes to home restoration. We care about our cities and the people that make them a community. We participate in their lives when the world tries to knock them off course. We restore not just broken pipes or damaged roofs, we restore peace of mind by participating in our community. 

Check out the below review by one of our local community members and how they experienced our services. 

"I wanna personally thank Marty, Lucas, Rodney, Amanda, and Hanna. Thank you for coming to the rescue, it’s not every day that a storm takes your second-story roof off, and floods your whole house. You guys have been so helpful in getting my house packed up and moved into pods. While getting equipment in and drying this mess. Such an outstanding job, I definitely will recommend these representatives of SERVPRO."  - Kassy Espinoza

If you are currently experiencing an unexpected storm in your life, give us a call! We are here to help!


How to prepare for a Shasta County winter storm

1/25/2022 (Permalink)

Snow Storm in Shasta County If you have experienced storm damage in Shasta County, contact us today! 530-222-0200

Winter is still here, and so is the threat of winter storms. Being prepared for the unknown can keep your house, car, and most importantly, your family safe.  

With circumstances deteriorating fast and temperatures dropping below freezing, everyone is potentially at risk during a winter storm. Long-term exposure to low temperatures can quickly cause frostbite, hyperthermia, and potentially death.

70% of all winter deaths occur in automobiles and 20% inside of homes.

Here is a quick guide and checklist to make sure you are ready and prepared for anything the next Shasta County winter storm throws at you. 

  1. Monitor the National Weather Service Forecast
  2. Familiarize Yourself with Winter Weather Terms. 
    1. Check out Weather.gov for a detailed list of terms and their definitions. 
  3. Winterize your home
    1. Check caulking around windows
    2. Install storm doors
    3. Add extra insulation or weather-stripping around windows and doors. 
  1. Gather Supplies and Create Winter Storm Kits for your House and Car.  

Home Winter Storm Supply List:

  • Water 
  • The RedCross encourages one gallon per person per day. 
  • Nonperishable Food Items: Dry cereal, nuts, peanut butter, protein bars, bottled or canned juice, tuna, beans, fruit, etc. 
  • Flashlight
  • Extra Batteries 
  • First Aid Kit
  • Battery-powered or hand-cranked Radio
  • Warm coats, blankets, gloves mittens, hats for all household members
  • Sand, rocks, or non-clumping kitty litter for ice-covered walkways or 
  • Driveways.
  • Extra Baby Supplies: Formula, Diapers, Baby food. 

Car Winter Storm Supply List:

  • Battery Cables
  • Ice Scraper
  • Flashlight
  • Cell Phone Charger
  • Simple Tool Kit
  • Sand, rocks, or non-clumping kitty litter
  • Foldable Shovel
  • Fix-a-Flat
  • Blanket

If you live in Redding, Shasta County, or the surrounding areas and have experienced storm damage, Contact us today! 


Storms in Shasta County

1/18/2022 (Permalink)

Heavy storm with lightning in Shasta County CA If you have experienced storm damage contact us today. We would love to help! 530-222-0200

Recently, the middle of our country experienced a devastating storm with tornado coverage across four states. In the North State, heavy storms are not a common occurrence. Although when they happen, they can cause significant damage. Here are 3 of the biggest storms our area has experienced.

The great flood of 1862

In 1862, Shasta County experienced the worst storm in its recorded history. This particular event spanned across Oregon, Nevada, and California. Weeks of continuous rain started in November and lasted through January. Record rainfall occurred from January 9th through the 12th. California specifically experienced 10 feet of rain and snow over 43 days. The damage today would have been the equivalent of 3.117 billion dollars.

Mount Shasta snow storm of 1959

This event was the largest snowfall from a single storm in North America. It accumulated 189 inches of snow. Thankfully, the brunt of the snowfall affected unpopulated areas. Much of the surrounding towns were so used to and prepared for snowfall that it left towns and people virtually unaffected.

Redding snowmageddon of 2019

Redding went through two years with no snow. Then in 2019, we experienced what many people called snowmageddon! It was the biggest snowstorm since 1968, with a snow accumulation of up to 14 inches. This storm left 20,000 residents without power, and the Shasta County Sheriff declared a state of emergency. 

Our area isn’t one that typically has regular storms, but when they happen, they can cause significant damage. If you have experienced storm damage in Redding, Shasta County, or the surrounding areas, contact us today. We would love to help.


3 tips to prevent an indoor fire

1/17/2022 (Permalink)

Indoor electrical fire in Shasta County If have experienced fire damage, call us today. We would love to help! 530-222-0200

The weather is cooling down in Redding, Shasta County, and the surrounding areas, and we are transitioning our activities indoors. While getting out of the cold is needed, our activity indoors can create the potential for fire damage in your home or business. Often it is the little things we overlook and take for granted that can ignite a fire. Here are 3 tips to prevent an indoor fire

Surge Protector

Forty-seven thousand electrical fires are reported annually. Many of them happen from an electrical surge. Each appliance needs a certain amount of electricity, and if the electricity needed is more than the wall plug can give, then an electrical fire has the potential to start. Often this happens when multiple appliances are plugged into the same wall plug. A great way to help lower the risk, and promote electrical safety, is to use a surge protector when needing multiple appliances at once. 

Smoke Detector

According to the NFPA, Forty-one percent of annual fire deaths in property were attributed to not having a smoke alarm. Many of you may have heard about the Kidde smoke detectors recalled, which points to the importance of checking your smoke detector. It may seem like a simple task, but proper function can greatly minimize the damage and possibly save a life.

Appliance Maintainance 

Appliance fires caused by malfunctions are the highest from November to February. That accounts for 39% of fires annually. The colder months are upon us, and it may be a good idea to check the appliances we use most. Space heaters and appliances with a heating element should be maintained before use for the winter. 

If you are in Redding, Shasta County, or the surrounding areas, and have experienced fire damage, call us today. We would love to help!


Why our customers love us

1/7/2022 (Permalink)

Text over a heart graphic Contact us today! 530-222-0200

Our sense of empathy and professionalism deepens as we continue to grow as a company. We love the work we do, and the customers we get to serve. It has been both incredible, and fun to watch how these values of empathy and professionalism come to life in the work we do for the customers we love!

Here are some ways our values have been felt by recent customers.

Jiley Romney

“Our SERVPRO team was absolutely amazing! From our first call to our last service visit the staff was always polite, efficient, and professional.

They worked around a challenging situation with ease and kindness. They kept us updated at all stages of the process.  Could not have asked for a better group to work with.

Thank you to Amanda, Hanna, Eric, Tony, Laura, Janeen, Sarah, and Robin!!”

What we love about this is the way Jiley felt about how we handled challenges. Our techs are incredibly empathetic and keep the heart of our customers first. We realize that while our work must uphold a level of excellence, we cannot neglect the way a person feels going through a disaster situation. 

Tim Paluch

"From the entire EVS management team at Shasta Regional Medical Center, much appreciation on the excellent response time and amazing work you do. Sarah, Janeen, Laura, Suzy, Robbin, Mike, and their entire crew especially Eric. Carpets look amazing and always professional. In any emergency, we have they are always there immediately. Thank you for always taking care of us!"

A timely response can often reduce the amount of damage to your property. When you have experienced a disaster, It is of our highest priority to respond quickly. Our services are available 24/7 and, we are happy to help at any time!

Steven Benjamin

"The crew at SERVPRO of North Shasta, Trinity & Greater Tehama Counties, was recommended to me and they did not disappoint. They removed tile in kitchen and adjacent room. and also the kitchen cabinets due to water damage. They were professional, and courteous at all times. The office communicated to me daily when the crew would be arrive. My wife and I were very satisfied with the job. Our compliments to Hannah, tom, Lucas,Mike, and Austin."

We’ve come to realize that consistent communication helps to regain a sense of peace of mind. With every opportunity we have to serve our customers, we intend to clearly communicate the work we are doing, and what to expect next. We are thrilled that Steven experienced just that!

We aim to not only restore your property but to help restore your peace of mind as well. If you have experienced a disaster in Redding, Shasta County, or the surrounding areas, we would love to help. Contact us today!


Storm Damage Aftermath Do's and Don'ts

12/14/2021 (Permalink)

A house during a storm graphic If you have experienced storm damage, don't wait, contact us today! 530-222-0200

In Redding and the surrounding areas, storms may not be the most common occurrence, which leaves many people not knowing what to do after storm damage affects their homes or business. Over the years we have heard many questions on the actions to take, and we wanted to give some insight that may help. Here are some common dos and don’ts with storm damage restoration. 

Don’t Climb On Your Roof to inspect the damage.

We understand how anxious a homeowner can feel after a storm hits, and their desire to check the damage on their roof. While this may be a good thing, actually stepping onto your roof after storm damage, may lead to further damage. There is a possibility that the damage has weakened your in ways that are not visible, and stepping onto your roof may cause further damage, and possibly hurt you as well.

Do Have Your Roof Inspected and Repaired Promptly.

As mentioned above, there are times that damage to a roof may not be easy to see. If you suspect damage at all, don’t wait, contact a roofer to inspect your roof for any damage. Faulty or leaky roofs are one of the main causes of water damage, and the quicker you fix the damage, the less chance it has to become a large problem.

Do document the storm damage that has occurred

Documentation is key when it comes to receiving help from your insurance company. Even in the small details that may seem pointless, a professional may be able to see the signs of a loss unnoticed to an untrained eye. In the day and age of the smartphone, everyone has a great tool right in their hand. Take as many pictures as you can of the damage and have them ready to be passed on to your insurance provider when needed!

Don’t step into floodwater when electricity is still running through your home.

It is very hard to tell if water is electrified, and with our homes utilizing electricity as much as they do, stepping into floodwater may not be as safe as one might think. Be sure to turn off the main and preceding breakers to your home before stepping into floodwaters in your home. It may prevent you from being electrocuted.

If you have experienced storm damage to your home or business, don’t wait, contact us today. We would love to help!


Community Care

12/3/2021 (Permalink)

It’s that time of the year where giving is free, and worthwhile organizations accomplish incredible things. The level of care we take for our customers stems from our heart to serve our community, and recently we participated in the Salvation Army Redding Corps “Stuff the Bus”. The goal was to curate toys for kids in need this season. We had an amazing time helping and it was another reminder of the incredible organizations we have in this community, many of which we support! Here are a few other organizations we care for, and why we love them!

United Shasta

A fan favorite for sure! Led by the fearless Robert Balke, they exist to help the people with anything they need. They have made a tremendous impact in our community at a grass roots level as well as on a larger scale. What we love about them is their genuine heart for people, and their willingness to serve. Even at a moment's notice, they are there for people, even at their most challenging moments. 

Empower Tehama

The mission of Empower Tehama is to “promote healthy relationships and social change in our community.” They have done an incredible job breaking the cycle of domestic violence among other very needed topics. They have a 24 crisis hotline along with an emergency shelter when necessary. What we love about them is their commitment to healthy families. It’s said that healthy families create healthy communities, and there’s no doubt that their impact has made our community an even better place!

Youth & Family Programs

Youth & Family Programs has an incredible quote on their website. It says “Families don’t have to match. You don’t have to look like someone else to love them”. Inspiring love and connection between families is of the highest priority, and Youth & Family Programs does just that! Whether it’s providing support for foster care, or connection between birth families, Their heart is to see kids and families loved and taken care of. 

We are committed to this community and are always looking for ways to serve.
If you have a local organization that you believe in, let us know, we would love to help in any way we can!


Redding Hoarding Cleanup

12/1/2021 (Permalink)

Hoarding cleanup technician with words If you or a loved one are needing hoarding cleanup, contact us today. We would love to help!

In a recent article, medicinenet.com discussed some of the causes of hoarding. They listed altered brain connections, serotonin and OCD, hereditary, environmental conditions, and stressful life events. None of these situations are simple, and it’s never easy on the loved ones caring for those who are hoarding. At SERVPRO of North Shasta, Trinity & Greater Tehama Counties, we care about our community, and situations like hoarding are handled with the highest care and respect for humanity. More than just your property, we aim to restore peace of mind. Here are some ways while performing Hoarding cleanup that we strive to do just that.

Care for the property

Hoarding cleanup is unique in that it’s usually attached to psychological hurdles. In our experience with hoarding cleanup over the years, we have faced some of the toughest, most heart sobering moments. We have learned that while performing biohazard cleanup services for these particular situations, it requires an open and caring heart. We have realized that a bond has been created between the items in a space, and the person hoarding them. Any time we have the opportunity to serve in this way, we bring a level of respect and care to match what's needed in the removal of those items. We will always treat those belongings as if they were our own prized possessions.

Care for the people

Normally with much of biohazard cleanup, the cause affects a family rather than just an individual. By far, biohazard cleanup requires the most sincerity of heart and understanding. We take pride in the fact  that our company is people first, which is why we are so passionate about the work we do. As challenging as hoarding cleanup can be, we are happy to be the ones not only providing a high level of service, but also a high level of care!

Empathy and professionalism

As we have continued to serve the people in need in Redding, Shasta County, and the surrounding areas, we have recognized through their feedback two attributes that define a large portion of who we are. Those two attributes are empathy and professionalism. Especially with biohazard cleanup, we feel those two attributes should be an experience every customer has. 

We have dug deeper to discover what empathy and professionalism mean to our customers, and this is what we have found. When they mention empathy, what they referred to was how they felt and our attitude towards them. When they mentioned professionalism, what our customers meant was not only our quality of work but the way we treated them throughout the process. This can be expected in every hoarding, biohazard, or other disaster restoration situation we help with.

Our incredible community has great resources to help overcome the emotional challenges associated with hoarding. Here is a link containing a few places that would be great to contact .


Additionally, If you or a loved one is struggling with hoarding and want to begin the process of cleanup, we would love to help.


The heart of the matter

11/10/2021 (Permalink)

A heart with text If you are in Redding, Shasta County, or the surrounding areas and need disaster restoration, don't wait, contact us today! 530-222-0200

How does a company stay relevant? At the heart of most companies marketing programs, this is the question they are trying to answer. Suggestions range from cultural awareness to trends, and recently even influencer marketing. Now while these strategies have their place and can be effective, we believe the idea of staying relevant is not in determining what the world is currently doing but what the world needs. 

Every company carries distinct values that drive its decisions. Over the past few years, we have begun to ask one very important question, "what are the values that we carry, and how do those values meet the needs of the people in Shasta County and the surrounding areas?" After almost a year's worth of digging and feedback, here is what we have found, along with the ways we approach every opportunity we have to serve our community!

You matter

As we began to dig into the hearts of those in our company, we found a simple yet strong common thread, we all genuinely care about people and their wellbeing. We asked the question, “why do we do what we do?” Behind the work of water damage restoration, or fire damage restoration, we found that we simply wanted to help people in their time of need. We realized that was the joy behind our work, and everyone from our restoration techs to our office staff felt the same way. That became the drive behind every interaction with our customers.

Restoring more than your property

Once we had revealed our hearts, we wanted a better definition of what we do. As much as we enjoy work like mold remediation or biohazard cleanup, we knew there was more we aimed to accomplish with every interaction. Often we walked into situations with elevated stress and emotions running high. We saw the need people had in these moments that could be filled by the value we carry, and a phrase emerged "more than just your property, we aim to restore your peace of mind."

How we operate

We felt we had a richer understanding of who we were and what makes us tick, but we wanted to find ways to apply that to our day-to-day work. Through researching the feedback of our customers, we found two attributes seen in the work we do.


You can expect excellence in the work we perform and excellence in the way we treat you. We understand that your property is more than drywall and paint. It carries memories and experiences that are priceless, and we will always treat it as such!


As much as we walk into disaster restoration every day, we understand it’s rare for most people. Our approach is always with empathy to convey our heart for those we get to serve. Even though we successfully restore homes and businesses every day, we will never minimize how you feel throughout the process.

It is our pleasure to serve in any way we can. If you need disaster restoration services, don’t wait, contact us today!


3 tips to prepare your business for heavy rain

11/1/2021 (Permalink)

Graphic of flooded buildings If you have experienced a flood in your business, don't wait, contact us today! 530-222-0200

Atmospheric rivers, too many of us, may have been a foreign concept until recently. The Redding, and Shasta County area has experienced a long dry season, and as much as the rain is welcomed, these atmospheric rivers may cause some issues and threats to your commercial building. 

An atmospheric river is a column of vapor that carries approximately the same amount of water as the mouth of the Mississippi River. With as little rainfall as we have had, and a sudden surge of heavy rain, our region has a greater chance of flooding and water damage. As always, we like to help with prevention as much as possible, so here are 3 tips to prepare your business for heavy rain.

Check your buildings downspouts

When a downspout is not properly placed, it can lead to a building flood during heavy rain. Ensure that your building's downspout leads at least six feet away from your building, and into a well-drained area.

Secure Fuel Tanks

If you have any external fuel tanks or generators, flooding can potentially carry them away. Before any heavy rain, be sure to secure and anchor your fuel tanks. This is also helpful with any generators or fuel tanks located in a basement. Even a small amount of flood can cause significant damage.

Water Heater Elevation

Flooding, unfortunately, happens, even against our greatest efforts. A great way to minimize damage to your building when it does happen is to elevate your water heater. Typically you will want to elevate your water heater 12 inches from the floor. Using pressure-treated lumber, or concrete blocks are the best materials to use.

If you have experienced water damage, contact us first. The sooner we can begin work, the more we can minimize the damage water can cause.


Don't take our word for it.

10/22/2021 (Permalink)

Graphic of a phone with reviews If you need restoration work on your home or business, don't hesitate, contact us today! 530-222-0200

Over the last couple of years, we have looked at our process and the way people experience our company, and have begun creating ideas around fulfilling the needs of the people we have the opportunity to serve. Of course, we are not perfect, but the vast majority of the experiences people have had with us have reflected those efforts. It is by design that we approach every interaction with empathy and professionalism, but don’t take our word for it, here are some comments from recent customers of ours. 

Kind and thoughtful during a challenging time.

Debora M. Kind

Great service

Our experience was amazing! Very hard-working people and very kind and thoughtful. I want to thank Marty, Amanda, Dylan, Rodney, Lucas, Austin, and Jamie for all your hard work! My mom and I are so grateful for having such a great crew at a bad time.

Empathy and professionalism at every step.

Jiley Romney

Our SERVPRO team was absolutely amazing! From our first call to our last service visit the staff was always polite, efficient and professional.They worked around a challenging situation with ease and kindness. They kept us updated at all stages of the process.  Could not have asked for a better group to work with. Thank you to Amanda, Hanna, Eric, Tony, Laura, Janeen, Sarah and Robin!!

Treating your property as if it were our own.

Fred Richelieu

We were very satisfied with all the SERVPRO employees that came to our house and helped to remedy a water leak from our refrigerator water line. Everyone that served us was polite, took care with our belongings, had a great attitude and always asked how we wanted things done. Tony and Eric were especially helpful today bringing things back into our house from the storage pod. We would highly recommend this business.

Although the experiences expressed here are common we never take them for granted. We have worked very hard to create an atmosphere within our company that attracts the kind of technicians and office staff that truly care for people. From our owners to our office staff and technicians, we are very proud of the people we work with. It is an honor to serve the people we come in contact with every day!

If you need restoration work on your home or business, don't hesitate, contact us today!


4 tips to help prevent a fire in your business

10/4/2021 (Permalink)

Fire graphic with text If you have experienced commercial fire damage, don't hesitate, contact us today! 530-222-0200

4 tips to help prevent a fire in your business.

With as much time and effort put into running a business, the last thing anyone wants is to experience fire damage that can detour your direction. Now, we cannot control nature, and accidents happen, but there are some steps we can take to help prevent a fire from happening. Here are four tips to help prevent a fire in your business.

Does your business have a kitchen? 

The number one cause of commercial fires is kitchen equipment. That can be from misuse or old and faulty equipment. A great question to ask would be, when was the last cleaning and inspection of your kitchen and its equipment?

Do you have a fire suppression system?

Did you know that the same person who painted the Mona Lisa also created the first fire suppression system? Although your overhead sprinkler system may not be quite as old as Leonardo Davinci, it still may be time to inspect or have it replaced. The last thing anyone wants is a faulty fire suppression system if a fire should ever start. Have your system regularly inspected or replaced if necessary.

Do you have an electrical cord tumbleweed? 

If your electrical cords look like they belong in a western, it might be a good idea to straighten and organize them! Extension cords are often needed to provide power to a desk and other office utilities, but when there are multiple cords plugged together, and too many utilities drawing power from them, it can cause an electrical hazard that may start a fire. Keep your cords orderly and minimal when they are necessary.

Do you have multiple items with heating elements plugged into one outlet? 

Items with heating elements require a substantial amount of electricity. These items can be toasters, coffee makers, or space heaters, to name a few. When there are multiple items like this plugged into one outlet, it can override your electricity and create the potential for an electrical fire. The moral of the story here is, don't make coffee, toast, and heat the room by drawing electricity from the same outlet.

If your business has been affected by a fire, we understand the importance of getting you up and running as quickly as possible. Don’t hesitate, contact us today. We would love to help!


Shasta County Storm Damage Preparedness

9/22/2021 (Permalink)

Storm damage graphic If you have experienced storm damage in Shasta County or the surrounding areas, don't hesitate, contact us today!

As September is National Preparedness Month, we are doing our part by helping deliver tips and information and keeping people informed in the event of a disaster. The key to being prepared is doing the activities necessary before a disaster happens, and although Redding is still experiencing hot weather with little storm activity, now is the time to prepare for when the storms may come!

Trim broken limbs 

Over time, tree limbs become old and brittle. Especially with the dry climate that Shasta County and the surrounding areas provide, large tree limbs tend to break off when storm winds come. If you have large trees near your home, it is a good idea to trim them before any potential storms can cause damage. 

Clean Gutters

As mundane as it may sound, cleaning your gutters can be one of the most beneficial actions you can take to prevent storm damage. As heavy rain comes from the storm, clogged gutters can easily overflow. This overflow can eventually spill into your home inside of your walls, causing significant damage over time.

Yard Grading

No, this isn’t how a yard will pass high school or not. Yard grading is simply the slope of your yard. Proper yard grading will help to prevent flooding into your home. If you are grading your yard, make sure that your yard slopes away from your house. The rule of thumb is every ten feet of your yard should slope down two to three inches. That will provide good water flow away from your home, which lowers the potential for flooding.

If you have experienced storm damage in the Redding or surrounding areas, don’t hesitate, contact us today!


Care at every step

9/13/2021 (Permalink)

Graphic of a hand helping out a customer Contact us today! 530-222-0200

In every interaction with our customers, our goal is to restore peace of mind as much as their property. We have found that you, the people of Tehama, Trinity, and Shasta counties, are as phenomenal as the scenery around and, it is our genuine pleasure to serve you! We have constructed the experience of our services in a way that reflects this sentiment. Here is what you can expect at every step of the process.

First contact

Our approach to your first contact with us is to be available 24/7 - 365. We understand that disaster doesn’t operate only 8:00-5:00, so neither do we. Julie Keil commented, “I had a major bathroom flood in the night. SERVPRO showed up almost immediately on a Saturday! They are in Redding and I live in Mount Shasta”. 

Disasters are something that we deal with every day. We realize it is something that you don’t. When you call us, you will be greeted by one of our amazing office staff members, who will treat you with the highest respect, care, and empathy. The road to restoring your property and peace of mind begins with your first contact with us! 

The restoration process

This is where many of our customers have felt our compassion at its highest level. Erin Lanzi commented, “Our insurance called SERVPRO and within a couple hours Mike, Marty and Javier were there removing the flooring along with other necessary measures, in 100 + degree heat I might add”. 

Our technicians have been a stellar part of our process. They not only excel at what they do, but they carry a heart to serve and go the extra mile. Many of our positive reviews mention them specifically as to why their experience was such a positive one!

Post restoration

For us, the completion of our work at your home is not the end of our job. From referrals for anything else you may need to billing and communication with your insurance provider, your experience and peace of mind are at the top of ours. In fact, we speak with many of our customers after a job to make sure their experience exceeded expectations. In those conversations, we ask questions regarding what was helpful for our customers, and since we know we can always improve, we even ask questions about what could have gone better. This feedback greatly impacts the way we approach each customer to ensure that you get the best service possible. After all, you deserve just that!

Here is a great review from Victoria Fowler that sums up our aim with every person we have the opportunity to serve.

“From the moment I called SERVPRO and spoke with Julie to the moment Marty called me back and rest assured me that my disaster was in great hands. I can’t say enough good things about SERVPRO Marty, Ken, and Mike. Marty came to my home and calmed my nerves. He told me step-by-step what was going to be happening and how they were going to handle my situation. Everything ran so smoothly through them and I cannot think them enough for everything they have done. Going through a disaster is hard enough in itself but when you have a crew like Marty, Ken, and Mike everything was left up to them and I didn’t have to worry about a thing. Thank you again for everything you have done to make my life seem easier in a very stressful situation.”

If you have experienced a disaster to your home or business, don’t hesitate, contact us today. We would love to help!


Redding wildfire smoke cleanup

8/30/2021 (Permalink)

Shasta county wildfire with text if wildfires or wildfire smoke has affected your Shasta county home or business, contacts us today! 530-222-0200

With the many wildfires, we have been experiencing, residents of Shasta County and the surrounding areas may be left questioning what to do. From smoke damage to clean-up and insurance coverage, how to proceed can become confusing. In all that we do, our intentions are not only to restore property but also peace of mind. Here are a few tips that we hope will do just that!

Soot cleanup

Depending on how close your home was to the wildfire, soot can become a very damaging issue. Soot can be very acidic, and if it stays too long on your belongings, can permanently damage them. Also, trying to remove soot with water and soap can cause it spread, damaging a larger area. There are specially made “chem sponges” that need to be used before any other cleaning is done to the area.

How to know if you need cleaning

There may be times when you are unsure if professional cleaning for your home or business is necessary. One sure sign is a lingering smoke smell. Over time, the inhalation of smoke particles can become hazardous to your health, and the smell of smoke can create an unpleasant atmosphere. If you are unsure, contact a professional, and they can assess the extent of cleaning necessary.

Will your insurance cover the damage

Typically homeowners insurance will cover smoke damage from a wildfire, but if you live in an area that is prone to wildfire damage, it may not. It is always good to stringently read through your policy and make sure it covers wildfire damage. If you are still unsure, a restoration professional can come to your home or business and take a swab with a dry chem sponge to see if an insurance company will cover the damage.

If wildfires have caused damage to your Redding home or business, contact us today. We woud love to help!


4 commercial cleaning services a business should use

8/23/2021 (Permalink)

Graphic of a technician cleaning Contact us today for Redding professional cleaning services 530-222-0200

Running a business takes tremendous time and effort. With all of the daily tasks that are necessary to keep an operation running, proper cleaning may end up at the bottom of the list. When the day is over and the lights are turned off, the last thing many people want is to determine what kind of cleaning they may need. No need to fear, we are here to help!

Here are 4 commercial cleaning services businesses should use.

1. Viral pathogen cleaning 

We live in an age when awareness of harmful viruses is at an all-time high. Studies show that 89% of consumers are cautious about indoor spaces. At times, janitorial services may not achieve the kind of cleaning necessary. SERVPRO of North Shasta, Trinity & Greater Tehama Counties offers Certified: SERVPRO Cleaned services. These are custom-tailored cleaning services to help the health and safety of indoor spaces.

2. Biohazard and sewage cleanup

With the constant use of bathrooms and dishwashers, businesses are prone to sewage backups and other biohazard cleaning needs. There are even times that cleaning which seems safe enough can be extremely hazardous to your health. Check out our biohazard and Sewage cleaning page for more info, and feel free to call us if you have any questions about your cleaning needs! 

3.Trauma and crime scene cleanup

In the unfortunate circumstance that trauma or crime has occurred in your business, you will want to hire a professional cleaning company. Blood, and materials utilized in investigating a  crime scene can be harmful or require professional training to clean. For more information on how we can help, check out our Trauma and Crime Scene page.

4. Smoke damage cleanup

Wildfires have become a part of life in Redding and the surrounding areas. Minimizing the risk and managing the damage when a wildfire occurs is essential for any business. Smoke from wildfires can pose significant health risks along with unpleasant odors and experiences indoors for a business. We have trained technicians to clean soot and administer techniques to help purify and deodorize smoky air to make your business a safe and pleasant space again. 

If your business needs commercial cleaning don’t hesitate to reach out to us. We would to help or answer any questions you may have.


What water damage will my Insurance cover?

7/27/2021 (Permalink)

Water damage floor and wall If you need water damage restoration in Redding, contact us today! 530-222-0200

Due to the nature of our business, the services we perform are often for first-time customers. It’s not every day that an individual will need water damage restoration, so we make every effort to inform our customers about what to expect and tips to help along the way. Among the commonly unknown questions asked is what type of water damage insurance will cover. It’s important to remember that insurance types and coverage can differ, but some general coverage applies to most homeowners. Here’s a series of questions and answers homeowners commonly have regarding water damage and their insurance.

Water damage restoration insurance coverage Q&A

Q: I had a pipe freeze and burst, it is now seeping into my home, will the damage be covered?

A: Unintentional and accidental damage caused by plumbing is generally covered. This includes faulty plumbing, frozen pipes, and unintentional overflow.

Q: The water line in my fridge broke and water spilled all over my kitchen. Would this type of damage be covered?

A: Typically, the damage will be covered but the source of the damage such as a dishwasher or refrigerator will not be. 

Q: My neighborhood suddenly flooded from a backed-up drain, and the water flooded my home. Would my homeowner's insurance cover this?

A:  General homeowners insurance typically wouldn’t cover water backup from an outside source, although you are able to purchase insurance that would include water backup coverage.

Q:  Water began leaking into my bedroom and I realized it was coming through my roof. What would be covered in this situation?

A: The damage to your room and any other interior area of your home affected by the water normally is covered. The roof itself is not usually covered by general homeowners insurance.

Here is another great resource for information regarding the water damage insurance may cover

Forbes Advisor

We love our customers and we love helping in any way we can. If you need water damage restoration in Redding, or simply have a question like the ones above, please feel free to contact us anytime!


Smoke Damage Cleanup Tips

7/26/2021 (Permalink)

Smoke damage over a dark background If you need fire damage or smoke damage restoration, contact us today! 530-222-0200

With the unrelenting summer heat and wildfires seemingly all around us, the smoke has a much higher chance of infiltrating our homes. From unwanted odors to damaging effects, smoke damage cleanup can be a valuable asset for you. Here are some tips to help as you navigate through the smokey air this season

Baking soda in bowls

Baking soda holds tremendous usage and versatility. When it comes to odors, surprisingly, it does a great job fighting against them. Baking soda is a ph neutralizer and can absorb the smells it contacts. One great idea to help rid your home of the smell of smoke is to put baking soda in bowls and place them around your home. 

Clean out HVAC filters

HVAC units are extremely efficient at moving air around your home. The units draw air from outside of your home and circulate it throughout your living spaces. HVAC filters are designed to keep unwanted contaminants from entering your home while drawing air into it. When there’s a wildfire in your area, the smokey air gets sucked into these filters and can very quickly ruin them, leaving the air in your home lacking the filtration it needs. Be sure to clean your HVAC filter if you live in an area that wildfire smoke has affected you.

Ozone generators 

Ozone generators are a great way to help deodorize the air in your home. Since it is a machine, be sure to consult a professional as they do require some knowledgeability and safety in use. Ozone machines utilize electric discharge to split oxygen molecules. These molecules then reattach themselves to other oxygen molecules creating ozone. Used in low concentration, it is typically safe to use in a room while being occupied. Normally it’s use to deodorize smoke requires low concentration. At much higher concentrations, it is recommended to leave the room and allow it to dissipate for at least 4 hours. 

If your home has been affected by smoke, and you are in need of deodorization and cleaning, don’t hesitate to contact us, we have professionals standing by and we would love to help!


Water damage restoration tips

7/14/2021 (Permalink)

Graphic of a house with text If you need water damage restoration, contact us today! 530-222-0200

Many unfortunate reasons lead to needing water damage restoration. From storms to appliances and broken pipes, while the solutions are as varied as the problems themself, there are a few things to consider regardless of the reason for the water damage. We always suggest hiring a Redding water damage restoration company, but if you are unable to, or until they arrive, here are a few water damage restoration tips.

Water types

One of the first things to consider is the type of water that needs to be cleaned up. When it comes to water damage restoration, water is categorized into 3 different types. 

Clean water

Examples of clean water would be from a water line to your fridge, an overflowing bath, or a water line to your washer. This category carries no substantial chemicals or bacteria and is relatively safe to clean.

Grey Water 

Examples of grey water would include overflows from dirty dishwater or water from an aquarium. This water carries substantial bacteria or chemicals and requires precaution while cleaning. 

Black Water

Examples of black water would be a backed-up sewage line, or an overflowing toilet bowl containing feces. Flood water is also considered black water due to the higher possibility of bacteria and other biohazards that it may wash up.

Timely response

While water may cause immediate damage, allowing it to sit will only exacerbate the damage it may cause. As soon as you find water damage, you will want to call a professional water damage restoration company. As water sits and soaks in it can spread, and mold can set in as quickly as 24-48 hrs.

Ceilings first

Knowing where to begin can be overwhelming. It may be best to first look up and see if any of your ceilings have been affected. Water does a great job of deteriorating what it touches over time. If your ceiling has been affected, especially if it has stayed affected for some time, pieces may fall causing more damage to what may be beneath it.

If you need water damage restoration in Redding, don’t wait, contact us today!


Fire damage cleanup

7/9/2021 (Permalink)

Picture of a burned house with words If you are in need of fire damage restoration, contact us today! 530-222-0200

Cleaning up after a fire can be a daunting task. The emotions of having your belongings damaged along with the confusion from the chaos of fire damage can leave you overwhelmed and at a loss for what to do. Fire damage restoration should always be handled with caution and by professionals, but there are some activities to consider doing quickly, and ways to safely manage the activities you can do. Here are some tips on fire damage cleanup.

Board up and secure your home

One of the first things to consider with fire damage restoration is having your property boarded up. Often windows can be broken, and other unwanted entryways can open into your home after a fire. These entryways can allow pests and looters into your home and add to the damage of your property. The board-up process should be performed with proper instruction, or by a professional, as it can damage the exterior of your home when not performed correctly.

Wear an N-95 mask

As our homes continue to contain more petroleum-based products, carcinogens released from burning become more of a threat. Wearing an N95 grade or higher mask will help to protect from harmful carcinogens, and other possible chemicals released into the air. Protective clothing and gloves should also be worn while cleaning and salvaging your property after fire damage.

Click here for more info from the CDC on masks protecting from carcinogens.

Do not use electric or gas

Fire damage to a home or business can affect more than the exterior or noticeable parts of your building. When performing fire damage restoration, we are always cautious about the internal or structural damage that can be caused, and you should be as well. Using electricity or gas can be dangerous as things may have shifted or even broken, leaving electric wires exposed, or gas expelling in ways you may not want. Always turn off gas and electricity before re-entering a building to clean up after a fire.

If you have experienced fire damage to your home or business, don’t hesitate to contact us. We would love to help!


How do storms damage a home

7/1/2021 (Permalink)

Picture of a tree branch going through a window If you need storm damage restoration, don't hesitate, contact us today! 530-222-0200

Storms are as unpredictable as the damage they may cause. Storm damage restoration can be needed for many different reasons, and as much as we love the work we do, we would rather you never need restoration. We can never fully predict what a storm will do, but here are some answers to how storms damage a home and some tips to prevent it.

High winds

While wind speeds of 45 mph may take down tree branches, 50-75 mph is officially considered damaging winds. At that speed shingles and roofs may become damaged. Anything above 64 mph can cause structural damage. High winds are nothing we can control but there are some actions we can take to help prevent the damage they can cause. These actions include 

  • Using storm shutters to protect your windows
  • Reinforcing your roof
  • Reinforcing your garage doors

Here's a link to fema.gov for more high wind protection info

Fallen Branches

As we have already stated, high winds are a cause for fallen trees and branches, but snow and ice storms can cause limbs to fall as well. As trees mature it is natural for limbs to die or weaken. Often we don’t pay attention to these limbs as they are “out of sight, out of mind” but when snow or ice accumulates on the branches, the weight increases and these weaker branches tend to break and fall. In an open field or forest this usually doesn't cause an issue, but in a neighborhood that has plenty of mature trees, this can cause extensive damage. Having your trees serviced regularly can cut down the potential of a tree limb damaging your home.

Ice and rain

Storms usually bring a significant amount of precipitation, and with precipitation comes the risk of damage. Heavy rains bring floods and leaks while ice can create ice dams and broken pipes. These potentials for damage can be avoided with some proper activities. 

  • Have the grade of your landscape slope away from your home at a 2 percent angle
  • Use a roof rake to remove excess snow from your roof. This will help to eliminate ice dams
  • Cover all exposed outdoor pipes. Even a little bit of coverage can keep the temperature on the pipes from dipping too low.

If you have experienced storm damage in Redding, and need storm damage restoration, don’t hesitate to contact us. We would love to help!


Basement flooding causes

6/25/2021 (Permalink)

A graphic of a basement flood If you need water damage restoration in Redding, contact us today. We would love to help! 530-222-0200

Basements are spaces that can be important to have. From workspaces to extra rooms and safety measures, basements are a valuable asset for many people. But what happens when such an important space gets flooded? As it is usually lower in level than the rest of your home, basements can be prone to flooding if not maintained properly. Here are some causes of basement flooding 

Mice chewing on pipes

One of the more interesting ways a basement can flood is by having a pipe break, due to mice chewing on them. As obscure as this seems, it is actually more common than some would think! Mice have a very strong sense of smell and can actually smell the water in your pipes. When they get thirsty, they will do anything they can to drink, including chewing through pipes. Additionally, rat poison actually dehydrates mice causing them to look for water all the more. If this is a recurring issue, use alternate methods to get rid of mice, or try putting small bowls of water by your pipes so they will drink that instead of chewing through your pipes.

Sump pump failure 

With basements being the lowest point in your home it can become notorious for collecting water. Sump pumps are designed to redirect water out of our basement, keeping it dry and usable. When sump pumps fail, it can be a disaster in the making. Some of the reasons for sump pump failure include 

  • Failure to maintain
    • Sump pumps should be routinely maintained every 3-4 months. This helps to ensure it will continue to work properly, especially when you need it!
  • Clogged discharge pipes
    • It is natural for debris to gather, especially in spaces we don’t visit often. Debris can gather around your discharge pipes and begin to clog them. Installing a simple grate over your discharge pipe will help to keep the debris from clogging it.
  • Switch malfunction
    • In your sump pump is a switch that activates as it floats. Debris and items can cause this switch to get stuck causing it not to float and activate as needed. Be sure to regularly check your switch to make sure it is clear and able to float.

Overflowing gutters

Gutters that do not work properly can cause a variety of water damage issues. One of those issues can be a flooded basement. As gutters overflow, they can drain into your walls and make their way down to your basement. A very easy fix for this is to simply keep your gutter clear of leaves and other debris. Regularly check your gutters to keep them clear, and help to prevent water damage to your home.

If you need water damage restoration in Redding, contact us today. We would love to help!


Wildfire home protection

6/22/2021 (Permalink)

Image of a wildfire with text If you have experienced fire damage, don't wait, contact us today! 530-222-0200

Living in the North State, we are no stranger to fires. In the summer months, fire damage and the need for fire damage restoration in Redding increases dramatically. As we do love to help, our hopes are that you would avoid the need for restoration altogether. Here are some tips to help protect your home during a wildfire.

Preventing fire damage to your home

Once an evacuation order is given, you will want to leave the area as quickly as possible. Taking the necessary precautions as you leave can help to lower the risk of fire damage. One great step would be to connect your garden hose to the outside taps. This allows for firefighters, and anyone wanting to help, quick access to water in their fire damage prevention efforts.

Preventing fire damage to your roof

As wildfires grow and move closer to residential areas, the danger of fire damage to your home increases. In fact, it's the dry heat that proceeds flames that actually start the fire. As we all know, Redding and the surrounding areas tend to have very hot and dry summers, which can only make matters worse when we do experience a wildfire. One action that may seem unconventional to help prevent the need for fire damage restoration in Redding would be to place lawn sprinklers on your roof. Dousing your roof with water will help to fight against the dryness that can often accompany wildfires. 

Keeping fires away from your home.

Landscaping can greatly improve the aesthetic of your property, but it can also help or deter your efforts of keeping your home safe from fires. Creating defensible space is a great way to use landscaping to keep your home safe. A defensible space heavily considers a 100 ft parameter around your home. This parameter takes into consideration landscaping materials, clearing, and plant and tree spacing. For more info on creating a defensible space, check out our Defensible space preventing fire damage blog.

Landscape design with fire safety in mind

Defensible space

Smoke damage prevention

Cleaning smoke can be one of the most technical and challenging tasks to fire damage restoration. Keeping smoke out of your home will greatly help in these efforts once the fires have been contained. One great action to take if you are in an area that is experiencing a wildfire is to shut off your outdoor air conditioning unit. These units can take the smoke-filled air outside of your home, and blow particles into your home, leaving the smell of smoke along with other possible damages. Also, once a fire subsides, change out your filters to keep the air in your home clean and healthy.

If you have experienced fire damage to your home or business, and need fire damage restoration in Redding, don’t wait, contact us today!


Redding Commercial Restoration Services

6/18/2021 (Permalink)

Graphic of a business in a city Contact us today for commercial restoration services! 530-222-0200

As a business owner or manager, your daily operations are enough to keep you occupied, let alone when a disaster comes along. Knowing what to do, and how to respond can be fleeting as stress levels and confusion rises. At SERVPRO® of North Shasta, Trinity & Greater Tehama Counties, we strive to keep our customers informed, and to regain peace of mind. Our heart is truly to help, and we want to get you back to your normal operations quickly and professionally. Here are some of the areas that we can help.

Commercial fire damage restoration services.

There are over 100,000 commercial fires every year. With so many documents, machinery, commercial appliances, and electrical, the opportunity for a business fire to start is definitely there. Commercial fires carry their own unique challenges that require the right type of restoration to get you back up and running again. Our commercial fire restoration services include

  • Fire and Smoke Restoration
  • Odor Control 
  • Upholstery & Fabric cleaning

Commercial Water Damage Restoration Services

Water damage of any kind can cause significant damage to a building. One key factor in the loss is the damage that can happen to important documents. Mold and other water-related issues can set in, even beginning to threaten the health of the employees of a company, if not handled quickly and correctly. Here at SERVPRO® of North Shasta, Trinity & Greater Tehama Counties, we have techniques and technology to help restore documents, as well as mold mitigation and all water damage related issues.

Commercial Cleaning Services

While businesses are beginning to open back up, the general public is more aware and concerned about the cleanliness and overall health of the buildings they occupy. Commercial cleaning has always been a staple for SERVPRO® as well as our local Redding franchise. Even during the pandemic, we answered with our ability to clean and disinfect. From top to bottom, whether protocols are needed from the CDC, or you need a simple office cleaning, we would love to help in your efforts to keep your business healthy and safe.

If you are in need of commercial restoration services of any kind, please feel free to call us. We would love to help!


Fire damage restoration tips

6/16/2021 (Permalink)

Picture of fire damage in a home The first 48 hours after fire damage can make the difference between restoring and replacing. Contact us today. 530-222-0200

Restoration services are needed, usually at times that are unexpected. Since it is not common for one person to need restoration services on a regular basis, we have found that many people are unsure of what to do when they are struck with an unfortunate circumstance like fire damage. The first 48 hours after fire damage can make the difference between restoring and replacing. We always recommended that you hire a local Redding fire damage restoration company,  but there are some things you can do, and things you shouldn’t do until fire damage restoration services begin.

Fire damage health

The first thing you will want to consider is the safety of entering your home, this includes your own wellbeing. Fire damage can release carcinogens into the air making it harmful to enter your home. Be sure to wear an N95 mask as you assess the damages and begin salvaging your belongings. Something else to consider is how easily carcinogens spread through the air. This makes it a good idea to shut off your heating and air. If you have it running, it may spread the carcinogens further and even into other rooms. 

Petroleum jelly can protect until fire damage restoration begins

Once the fire has died down, smoke and ash usually leave a mess needing to be cleaned. If not handled properly, this mess can have permanent or long-lasting effects. One action to consider is coating your chrome faucets, trim, and appliances with petroleum jelly. This will help to clean and protect from possible further damage.

Smoke damage and soot can set in by touch

The oils in your hands can further set in any soot or smoke damage to your walls and belongings. Be sure to wear gloves as you begin cleaning and salvaging. Much like quick action, taking the right action can be the difference between restoring and replacing. Wearing gloves offers a layer of protection for you as well as your belongings.

Cleaning clothes after smoke damage

The smell of smoke can go well beyond the affected area, and most often clothes are the unfortunate candidate for capturing the smell. A mistake many people make is sending their clothes to a dry cleaner. If clothes are not cleaned properly, smoke smells can remain in clothing. At SERVPRO® of North Shasta, Trinity & Greater Tehama Counties, we have techniques and technology that will remove smoke odors from clothing much better than dry cleaning alone can. 

If you have had the unfortunate experience of fire damage in Redding, don’t hesitate to contact us. We would love to help.


What to do after a flood in your home

6/14/2021 (Permalink)

Graphic of a home under a flood For redding water damage restoration, contact us today! 530-222-0200

As a Redding water damage restoration company, we are innately aware of how little rain we receive, perhaps for those in Shasta County and the surrounding areas, the statement when it rains, it pours may carry a little different meaning! Although what still stands true is that the damage of disasters can often compound on itself. When not handled properly, water damage can lead to even greater problems in your home. Most people don't handle water damage restoration daily, so we wanted to offer some tips to help if you do!

Shut off the source

If possible, shut off the source of water before you do anything else. While in a rush, it's easy to miss some of the simple and most important actions. Shutting off the water at its source will help to stop the disaster from growing even larger. 

Turn off circuit breakers

When we see a flood in our home, it is natural to act before thinking. We want to remove what has been damaged and save what can potentially be damaged. Before jumping into the water, be sure to shut off the main and each corresponding circuit breaker to your home to avoid electrocution.

Wood blocks and aluminum foil

Once the source is stopped, and it is safe to step into the flooded area, you will want to assess the damage and find ways to save your affected belongings. One of the actions you can take is to place Wood blocks and aluminum foil between furniture legs and wet carpeting. This will help to protect the legs of your furniture and help to prevent possible staining. 

Get professional help as soon as possible

The longer that water damage sits, the more damage it can cause. Mold can begin growing, and you may soon need mold remediation as well. Be sure to contact a water damage restoration professional as quickly as possible. If water sits long enough, it can even begin seeping up the walls causing even more extensive damage. One important thing to note is that it's the water you don't see that causes the most damage.

If you have experienced a flood in your home and need water damage restoration, don't wait, contact us today! 


5 tips to prevent summer fires

6/4/2021 (Permalink)

Picture of fireworks over water If you have experienced fire damage, and need fire damage restoration, don’t hesitate, contact us today! 530-222-0200

Shasta County and the surrounding areas are notorious for fires during the summer. The mixture of dry heat and wind is a perfect storm for wildfires, and summer activities can lead to a higher potential for fires in your home. Unfortunately, there is a high need for fire damage restoration in Redding and the surrounding areas, but there are some actions you can take to prevent it altogether. Here are five tips to prevent summer fires.

Fires Started by grills

It is almost ingrained in our culture that as the weather heats up, so do our backyard grills! As much as grilling is a favorite pastime for many, the need for grill safety is evident. 

According to the NFPA, 29% of gas-fueled grill fires happen from a failure to clean. This is the largest contributor to grill fires. Be sure to clean your grills and grease trap after each use. This will add to your safety and health! For more info on cleaning grills, check out thebbqdepot.com

Other reasons for grill fires to be aware of include heat sources being too close to combustibles, and mishandled propane.

Fires started by air conditioners

The extreme heat in Redding and the surrounding areas cause a need for high air conditioning use. Central air systems are not as likely to start fires as portable or fixed units. Generally, wall units and portable units have a higher requirement for electric power, and the wiring at times may not keep up.

The first measure of safety with air conditioning units is to always have a professional install your unit. Be sure to have your unit serviced annually, and do not use an extension cord with your air conditioning unit. These actions will greatly reduce the chance of a fire, and the need for fire damage restoration!

Fires started by smoking

There are nearly 1,000 fire deaths every year caused by cigarettes. If you smoke, one of the best options to prevent a home fire is to smoke outside. One of the larger fire dangers cigarettes carry is the ability to spark a wildfire. Even though there has been a decline since the 1980’s in wildfires started by cigarettes, our dry and dense forests provide a high risk for even a small spark to start a fire. Be sure to extinguish your cigarettes, and never dispose of them by throwing them out of your window.

Fires started by Fireworks

The beauty and excitement of fireworks may be something that you look forward to each year, but along with the fun times and celebration comes a responsibility of safety. Every year over 50,000 fires are caused by fireworks. Much of the fire damage restoration that is called for every summer can be attributed to the improper use of fireworks. Although fireworks are illegal in Shasta county if you are in a county that allows them, be sure to take all of the necessary safety precautions. Some of the precautions include keeping a bucket of water nearby, never letting young children handle fireworks, and soaking fireworks for a few hours before discarding them. Check out nsc.org for more fireworks safety tips.


It may be surprising for some to find that the vast majority of wildfires are caused by humans. We can help lower the number of wildfires if we all were more aware of and took the safety measures necessary to keep our forests safe. Campfires and equipment malfunction are some of the main causes of wildfires started by humans.

  • Campfires: Be sure to drown the fire, stir the embers to get them all wet, and feel the area with the back of your hand to make sure nothing is still smoldering.
  • Equipment malfunction: Whenever using equipment or machinery, be sure to follow its proper use, and read the instruction manual before operating.

If you have experienced fire damage, and need fire damage restoration, don’t hesitate, contact us today!


Business Fire Prevention

5/14/2021 (Permalink)

Perhaps you are a business owner reading this and would agree that businesses are a representation of sacrifice and hard work. Often a business is the passion of the owner, and it is most unfortunate when all of that passion, all of that hard work, is affected by a fire. The NFPA estimates an average of 3,340 office fires a year.  Although not every fire is preventable, there are steps to take to help reduce the risk of a business fire. 

Have a sprinkler system

Make sure your building has a proper and working sprinkler system. The quicker a fire can be suppressed, the less damage it will cause, and a sprinkler system is one of the easiest ways to ensure that will happen. In fact, fire death was reported 87% lower in properties with a sprinkler system. Be sure to regularly check and test your sprinkler system. Check out Koorsen Fire & Security for a great resource to help in checking your sprinklers. 

Extension Cords

With so many people working in one space, the use of extension cords is almost inevitable. Although extension cord use is common, it can become dangerous if used outside if it’s specification. Here are a few tips to keep in mind while using an extension cord

  • Avoid the use of multiple items with one cord
  • Do not run an extension cord under carpet or a rug
  • Do not plug multiple cords together

Extension cords are meant for temporary use. If you need an extended power source, be sure to use one that is industrial grade and grounded. Check out State Farm for more extension cord safety.

Proper Spacing

When heating sources are used more often, it may be a good idea to rearrange your office! Make sure materials are away from heating units or ductwork. That will help to prevent what is statistically the leading cause of building fires. Keep all fabric, supplies, and other flammable materials at least 3 feet away from any heating sources.

If you have experienced a fire disaster in your business, we would love to help! Contact us anytime 24/7 - 365.


Water Damage Cleanup

5/3/2021 (Permalink)

Home Flood Graphic If you have experienced water damage, don't hesitate to call. We would love to help!

Walking into your home or business and discovering a water disaster can be overwhelming. Often people are left confused about what to do or what actions to take. Here at SERVPRO of North Shasta, Trinity & Greater Tehama Counties, our goal is to help not only restore property but also to restore peace of mind. Here are a few actions to take once you discover water damage in your home or business.

Get the air moving

Once the topical water has been removed, you will want to create good airflow through the room. Giving floors and personal items the optimal conditions to dry is key, and good airflow will do just that. Placing fans in the affected room, and ensuring airflow will help to remove the humidity from the room, allowing for better drying conditions.

Turn off the electrical supply

Electricity and water are a dangerous mixture of elements. Especially if there is any flooding, be sure to turn off the electricity to your home before entering the affected area. Find the breaker box to your home, and switch off the main breaker to your home, as well as the specific affected room. This will help to eliminate the danger of electrocution while entering the flooded area.

Quickly shut off the water source

This may seem like an obvious action, but statistics show a drastic decline in the damage incurred based on how quickly the water source is shut off. Instead of trying to first determine where the water is coming from, shut off your water altogether and devise a better plan to discover the source. It is very easy to get caught up in finding the source in the middle of the commotion rather than going directly to the shutoff, which will help the most to eliminate the damage.

We understand how difficult experiencing a disaster in your home or business can be. It is our hopes and effort to not only restore your property, but also your peace of mind. If you have experienced water damage, contact us today. We would love to help!


Storm Damage Repair

4/27/2021 (Permalink)

Graphic of a home in a storm If you have experienced storm damage, don't wait, contact us today! 530-222-0200

As we dive deeper into spring, the chance of inclement weather increases. Some would welcome the beauty and peace of rain, while others have had quite a different experience. Regardless of our viewpoint, we can all agree that storm damage repair can be a daunting and sometimes dangerous task. Here are some tips to help in the unfortunate event that you are dealing with storm damage.

Turn off your power before cleanup

Even in the instance that nothing electrical is visibly broken, the best thing to do before cleanup is to shut off the electricity to your home. Often, it is in the places we don’t expect that can harm us the most, and something with the potential danger of electricity, you will want to take every precaution you can. Locate your fuse box, turn off the main breaker along with each individual circuit breaker. This is especially important if your home is flooded. 

Board up windows

Strong winds, and fallen trees. One of the most common damages a storm can cause is broken windows. As soon as possible you will want to board up any broken windows to secure your home. This will help keep out looters, rodents, and help to prevent any further weather damage. There are ways to board up your home that can potentially cause more harm, so be sure to consult a professional before taking on the task of boarding up your home.

Take pictures

As they say “a picture is worth a thousand words.” Before any cleanup ensues, be sure to take plenty of pictures of the damages caused. This will aid you greatly in filing an insurance claim. Taking plenty of photos is the best form of evidence to accurately show damages, and obtain the most from your insurance company.

If you have experienced storm damage, don’t wait, contact us today. We would love to help!


Office Cleaning Services

4/16/2021 (Permalink)

A person cleaning an office Don't wait, contact us today! 530-222-0200

Call the janitor! Now, before you run off to do that, you may want to consider the importance of certified cleaning service during this time. People now more than ever care about the attention to detail a business takes in its consistent cleaning and disinfecting efforts. Specific and detailed cleaning is a necessity in a post-pandemic society, and SERVPRO of North Shasta, Trinity & Greater Tehama Counties is prepared to help.

A Higher Standard of Clean

SERVPRO® has released a cleaning program named Certified SERVPRO® Cleaned. CSC was designed to meet the specific and varied needs of businesses. With an enclosed environment like office space, having detailed and professional cleaning is highly recommended to help with the health of your employees. The value CSC carries is equally in its high quality, and ability to custom-fit the needs of any business.


We understand every business is different with its own unique needs. Our goal is always to find the right solution to every challenge, that’s why our CSC program starts with a consultation. We meet with businesses to discuss and determine the exact needs. Some of the factors include business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points. You will walk away with a customized cleaning plan, fit specifically for your office.


The Certified SERVPRO® Cleaned program gives specific instruction to clean for preventative measures, suspected viral infections, and confirmed cases. At each level, our services meet the health needs to help keep an office safe, as well as helping to set at ease the people you employ. In the event of confirmed cases, we have protocols and guidelines set forth by the CDC that allow for the highest level of clean possible, and specifically developed to answer the needs during the COVID-19 outbreak. The heart behind everything we do is to not only restore your business or property but also to help restore your peace of mind. Our aim with the CSC program is to do just that.

If you are in need of office cleaning to help with the health and peace of mind of your business, don’t hesitate to contact us. We would love to help!


Water Damage Ceiling Repair Tips

3/30/2021 (Permalink)

Picture water damaged drywall with text If you have experienced water damage to your home or business, don't hesitate to contact us. We would love to help!

The ceiling is one of the most vital components to a building's comfort and safety.  In the US alone, there are an estimated 14,000 people that experience water damage daily. Much of this water damage affects the ceiling of a home or business. A broken or damaged ceiling allows for vulnerability in a home or business, but not to worry, prevention tips and repair are available!


Often, understanding the cause of a problem leads us to understand how to fix or prevent it. Some of the most prominent causes of water damage to a ceiling are a pipe burst, the age of a home, and roof leaks. 

  • Pipe bursts
    • It is common to have water pipes run through your attic as it is the most simple way to supply your home with running water. As pipes age, they take on more wear and tear. This becomes problematic as the wear and tear happen to the pipes above your ceiling. Eventually, those pipes can burst, causing damage to your ceiling.
  • Aging home
    • As your home ages, its structure can shift. This can create cracks where water can leak into your home.
  • Roof leaks
    • Having a strong roof is essential to keeping your home safe. Weather and broken tree limbs can cause damage, allowing for water to leak in. There are also other roof leak causes such as ice dams to be aware of.


Early detection can have the greatest effect on the amount of damage that is caused. Often, it is in the small, insignificant events that build up over time that cause the greatest loss. A couple of great tips would include checking your water bill. If there is a significant shift in water usage, there's a chance you may have a problem. Another great way to detect would be to check your water meter, turn off all of your water sources for a period of time, then check the meter again. If the reading was not the same, it may be a sign of an undetected leak.

Tips for general water damage prevention

Here are some tips that can help prevent water damage for more than just your roof. 

  1. Regularly check the hoses on your appliances
  2. Check the sump pump for your basement. Ensure it is working properly, especially as spring thaw and rain come.
  3. In snowy climates, check your roof for ice dams and use an ice dam rake to clear off your roof. Ice dams develop as the snow on the top of your roof melts, and re-freezes at the edges. This causes water build-up and eventual overflow into your home.

For more prevention tips and info, Like our Facebook page!

If you have experienced water damage to your home or business, don’t hesitate to contact us. We would love to help!


Actions Driven by Value

3/15/2021 (Permalink)

Glacier graphic with text "Actions Driven by Value" If you are in need of restoration services, don't hesitate to contact us! 530-222-0200

Lately, we as a company have been discussing ways to serve our community and customers even better than we have. Looking internally at the values we carry, and discovering what ways those values have become actions has been a fun and insightful process. What we have found is that at the heart of everything, we genuinely care about the peace of mind of our customers and our community. 


One of the ways that we have been looking internally is by studying the reviews people have left about us. It was a fantastic discovery when we found that most customers felt a restored peace of mind after experiencing our services. Empathy and professionalism was the most commonly expressed experience. We are now in the process of creating systems and activities that will help to grow this experience even further.


A magician never reveals their secrets. While that may be true for some, we have the heart to help people in any way we can. We understand there may be times when hiring a restoration company may not be possible. In those situations, we still want to offer as much help as possible. Much of our social media has been dedicated to offering tips on restoration and disaster prevention. In fact, we have a whole series of videos on youtube call Tips-on-the-go.  

Community involvement

Over the years, we have enjoyed supporting and participating in many of the amazing community events and foundations in Redding and the surrounding areas. Some of these groups include United Shasta, Salvation Army, Youth & Family Services, and recently we are helping a new foundation called the Liam Strong Car Giveaway. Its aim is to fight childhood cancer.

We are very thankful and proud of the community we serve. If you are in need of restoration services, don’t hesitate to contact us. We would love to help!


Water Damage From Improper Drainage

3/2/2021 (Permalink)

Flooded yard with Improper Drainage text If you have experienced water damage, don't hesitate to contact us. We would love to help!

Water damage for any reason can be one of the most frustrating situations anyone can deal with. From the time it takes to fix, to other damages it can cause, It’s safe to say nobody enjoys dealing with water damage. In some situations like improper drainage, there are telling signs that water damage may be on the horizon. Wouldn’t you like to know what they are? Well lucky for you, you are reading this blog! Keep reading to find out how you can identify problems with the drainage around your home.

Inconsistent Yard Growth

Grass, bushes, and flowers all require water to grow. When a specific area and type of plant growth exceeds its surrounding area and type, this is a good sign that water may be accumulating due to poor drainage. As this may not be the most urgent red flag, the closer that inconsistent growth is to your home, the stronger of an indicator it is that the flooding can affect your home.

Downspout Water Accumulation

Our gutters and downspouts should lead water away from our home. When they don’t, and heavy rain comes, the rainwater can seep into our foundation and cause water damage to our homes. A telling sign that our downspouts may need adjustment is if there is water accumulating underneath it. Typically a water spout should transfer water 4 feet away from your home. If water is expelling closer than 4 feet, it may be likely that water damage can happen.

Foundation Water Stains

Sometimes a problem doesn’t readily identify itself. In this case, discovering water stains on our foundation is evidence of areas that are flooding against your home. Proper landscaping should divert water away from your home, and a rule of thumb that many people use is to create a 2 percent slope from your home to your yard. Here is a great article for further reading on how much slope you may need, written by the Spruce. 

If you have experienced water damage, don’t hesitate to contact us. We would love to help!


Storm Damage Common Causes

2/12/2021 (Permalink)

Graphic of a lightning storm If you have experienced storm damage, don't hesitate, call us today! 530-222-0200

According to the NOAA, storm damages accounted for over 90 billion dollars in damages last year. Although the weather can not be controlled, our hopes are that we can offer tips and activities that can help to minimize the damage. Those tips first start with understanding how damages happen.

Lightning and Thunderstorm Damage

Some feel that lightning and thunder are beautiful things while others dread the events. One thing is for sure, lightning and thunder carry tremendous power and can cause significant damage. According to redding.com In 2020 there were over 500 fires started by lightning in California alone. If lightning and thunderstorms are predicted, be sure to take precautions as you would for any other fire prevention


Hail develops from water freezing in the upper parts of a cloud. The size of an average hailstone ranges from 1-2 inches. Large hailstones can grow up to 6 inches in diameter and weigh up to a pound. No matter the size of hail, a hail storm can cause significant damage, especially to your roof and siding. Nrc4help.com has a great article about the factors that cause hail damage that include hail size, hail density, and building material.

Wind damage

Wind gusts between 50-60 mph can cause damage to trees and powerlines. As wind speeds increase from a storm, the damages become significantly higher. Although high winds are not extremely common in this part of the country, we did recently have a tornado touchdown in Tehama county. This goes to show that it is important to be prepared, even for events that may not be as common. A couple of great tips are to use storm shutters to protect your windows and reinforce your garage doors. Fema.gov has a great list of prevention activities to follow in the event of a storm.

If you have experienced storm damage to your home or business, don’t hesitate to contact us. We would love to help!


Heating Appliance Fires

2/3/2021 (Permalink)

Space heater with text If you have experienced fire damage call us today. We would love to help! 530-222-0200

According to the NFPA, there are approximately 45,000 home electrical fires a year, many of which are caused by a heating appliance. Often it is the little things we forget or miss that become the culprit of such a painful situation as fire damage. Although we enjoy helping others out of hard situations and providing them hope, our desire would be that no one would have to endure hardship such as fire damage to their home or business. Here are some tips to avoid an electrical fire with your heating appliance this winter.

No extension cords

Extension cords can be very problematic with heating appliances. Extension cords can only handle a certain current, and heating appliances are typically higher than what they can handle. This can cause the cord to overheat or overload the circuit. Also, extension cords create a tripping hazard that may lead to the heating appliance falling over.

3-foot distance

Many of our household items contain flammable materials. When left unattended or not thought about, these items that are too close to heating appliances can catch on fire. It is best to keep items three feet away from the heating appliance and be sure to regularly check the area your heating appliance is being used.

One plug in the wall outlet

Coffee makers, toasters, and most appliances with heating elements typically require a large amount of electricity. Plugging them in with a space heater can cause the wires to get too hot or lead to a shortage in the electrical. Some ways you can tell whether you are overloading your wall outlet include flickering lights, wall plates that have become discolored, and circuit breakers that are tripped frequently. For more info on how to tell if you are overloading your wall outlet check out the ESFI website.

If you have experienced fire damage in your home, don’t hesitate to contact us, we would love to help!


Rain Water Damage

1/27/2021 (Permalink)

Rain and clouds graphic If you are in need of water damage restoration, don't hesitate, call us today! 530-222-0200

As we continue into the winter months, rainy weather will definitely be upon us. Although we cannot, and most likely do not want to stop the rain from coming, there are things we can do to protect our property from damages it may cause. We may not be able to control each aspect of our circumstances, but we can take action to prepare for what most likely will come. Here are some tips to help prevent water damage from rain.

Make sure water drains away from your home or building

As time goes on, the terrain of your property may change. Although subtle, it may be enough to cause major water build up around your home. As rainy weather comes, it can accumulate around your home and even into your home, causing significant water damage. Making sure that water is draining away from your home or building is a significant way to help protect your home from water damage. Some solutions can require effort, while others may be more simple. Here is a great article on ways to help drain water away from your home. 


Check for Leaky roof

A leaky roof is the last thing you want when it rains. Unfortunately, a leaky roof doesn’t present itself as clearly as other issues that can lead to damage. It seems as though it requires rain to detect a leak, but there are ways to check for a leaky roof before it causes bigger problems. Ultimately repairing your roof usually is necessary, but knowing the cause and where to fix it will ensure the problems won’t persist. Check out this link for helpful ways to identify a leaky roof.


Check and seal basement

For homes with basements, water damage in your basement can become a nuisance. Often there are different causes and reasons for water to leak into a basement, and the dark and damp nature of basements can make water damage even more prominent. Regularly checking your basement seals is a great start to ensuring you stay away from water leaking into your basement. Here are some more tips to help keep your basement dry.


If you have experienced water damage, don’t hesitate to contact us. We would love to help!


Tornado Touchdown

1/22/2021 (Permalink)

Image of tornado with text If you have experienced storm damage, contact us today! 530-222-0200

On January 4th of 2021, a tornado touched down in Northern California. You read that right, a tornado touched down in Northern CA! Tehama County to be exact. WWLP News covered the tornado with a great story and video!  Typically tornadoes are not a threat in these areas, but often it is the unexpected and unprepared that can cause the most damage. Here are some tips to help minimize damage from a tornado.

Impact-resistant windows

Tornadoes bring strong winds and usually toss debris everywhere. Often times that debris can cause some of the most damage. Older windows can be likely to break in the event of flying debris. This not only leads to external damage but during a storm, having a broken window can allow water from the rain into your home. Install newer, impact-resistant windows to reduce the risk of damage from debris and high winds.

Ensure proper roof repairs

Over time, weather can begin to break down the integrity of your roof. Repairs and replacement become necessary as natural elements continue to impact your roof. As you are repairing or replacing your roof, there are a few things that can be done to help protect it during severe weather. Some ideas would include high wind roof covering, bracing your gables, and strengthening your connection points.

Impact-resistant glass doors

Many back patio doors consist of mainly glass, and the size of these doors makes them particularly vulnerable to damage from flying debris. Yard furniture along with other outdoor items can pose a major threat to glass doors. Be sure to install impact-resistant glass doors to prevent damage to your home.

If you have experienced storm damage, don’t hesitate to call, we would love to help! 


Brand Standards

1/15/2021 (Permalink)

Graphic of smiley face and stars If you are in need of restoration, contact us today! 530-222-0200

Recently we conducted a review of our business and brand to discover ways to better serve you, our customer. It is best stated that “ your brand is not what you say you are, but what others say you are”. One of the activities we completed was gathering all of our customer reviews and review what was said. We synthesized that information and discovered a few key areas that make us stand out in the crowd. Here is what we found!

Empathy and professionalism

After compiling over 150 reviews, what customers appreciated most about us could be broken down into 2 categories, empathy, and professionalism. What was interesting is that our customers defined those 2 categories with 3 values that overlapped to create each category. How our customers felt combined with our attitude created a sense of empathy, and our attitude combined with our work defined our level of professionalism. 

How our customers felt

We combined over 30 reviews specifically speaking to how our customers felt and formulated a remark that encompassed the attributes communicated by each. Here is what was combined: 

“SERVPRO of North Shasta, Trinity, and Greater Tehama Counties was very considerate of my emotional state. They helped to restore my peace of mind and confidence. I felt that I could trust them, and I was treated like family. They made my house feel like a home again.”

Our attitude

We combined over 20 comments regarding our attitude, many of them included generosity, supportive, and a customer-first attitude. Here is the combined remark that was created:

“SERVPRO of North Shasta's attitude was kind and friendly. They truly went the extra mile and kept me informed all the way through. I genuinely felt like they put me first.”

Our work

There were over 50 remarks regarding our quality of work. Of the highest attributes expressed, there was a mix of knowledgeable, timely, and high work standards. We combined these and many more attributes expressed to create this summarized statement:

“SERVPRO of North Shasta was very quick to respond! The workers were highly skilled and knowledgeable,  and I felt informed throughout the process. Their attention to detail and diligence lead to accurate and fast work. These attributes along with their cleanliness after the job was done communicated their high level of professionalism.”

If you are in need of a restoration company that values empathy and professionalism, contact us today. We would love to help!


Winter Fire

1/8/2021 (Permalink)

Lit home candle with snow, pine cones, and pine tree branch If you have experienced fire damage to your home, don't hesitate to contact us. We would love to help!

As winter sets in, it is a natural reaction to become less concerned about fire damage. Cold air with higher humidity makes outdoor elements less likely to catch on fire. While the chance of a wildfire or house fire due to hot and dry temperatures may be low, our need to stay warm indoors can lead to other potential fire dangers. Here are the top three winter fire causes.


According to nfpa.org heating equipment on average accounts for an average of 52,050 fires in homes. As the weather becomes increasingly cold, it is a necessity for us to find a source of heat, but it can become dangerous if not handled correctly. When using a space heater, do not elevate it, be sure to keep it away from any flammable materials, and never let a space heater run unattended. These actions will help to reduce the risk of a fire caused by a space heater.

Christmas Trees

On average 160 fires are started by Christmas trees every year. Dry Christmas trees can become completely consumed by fire in less than 10 seconds. It is essential that Christmas trees are watered and managed through the holiday months. Be sure to never use candles in a tree, and thoroughly check decorative lights before they are applied to the tree.


Research has found that candle fires account for a national average of 21 house fires a day.  As this takes into account a yearly average, there is a much higher usage of candles during the winter months. While using candles be sure to keep them away from curtains, or areas that hang over the flame. Never leave a candle unattended, and keep them 12 inches away from all potentially flammable material. In addition, candles should never be lit in a home that utilizes oxygen. 

If you have experienced fire damage, don’t hesitate to contact us. We are available 24/7 - 365, and we would love to help!

530-222-0200 | SERVPROnorthshasta.com

House Fire Safety

1/8/2021 (Permalink)

fire over a black background with text If you have experienced fire damage to your home, don't hesitate to contact us. We would love to help!

According to the National Fire Protection Association, In America, we have an average of 353,100 house fires a year. A house fire can be one of the most damaging, and difficult situations to recover from. It not only carries the physical implications of a damaged building structure but also the emotional strain of losing the things you cherish most. For us at SERVPRO of North Shasta, Trinity & Greater Tehama Counties, restoring hope is just as important as restoring your property. If we can help it, we would rather that you don’t experience these losses altogether. Here are some tips to prevent the top causes of a house fire.


Smoking is the number 1 cause of home fire deaths in America. If you smoke, it is best to do so outside. Never smoke around an oxygen tank. An oxygen tank around a fire can explode, and cause the fire to burn hotter and faster. A cigarette should be completely put out before going to bed, and never smoke in bed.

Electrical fire

The number one cause for electrical fires in a home are old appliances and faulty electrical outlets. Regularly inspect the electrical cords from your appliances, and never alter the prongs on a plug. Avoid having electrical cords ran underneath a carpet and when you are unplugging a cord, be sure to hold the plug securely and not the cord. Unplugging a cord from a wall by pulling the cord can cause it to fray and possibly lead to a fire.


Cooking fires are the leading types of home fires in America. Most often these fires are caused by unattended cooking. Be sure to never leave food while the source of heat is still active. Be aware of combustible material, and keep it away from anything cooking. Double-check ovens and stovetops once cooking is done to ensure they have been turned off. Often a small mistake like that could lead to major damages.

If you have experienced fire damage, please don’t hesitate to contact us. We would love to help!


Winter Storm Types

12/21/2020 (Permalink)

Man in snow with jacket and cap If you have experienced storm damage of any kind, contact us today! 530-222-0200

While most winter storms bring precipitation, there are differences in how they affect the environment around us and how they can damage our home or business. As we head deeper into the winter months it is a necessity to be prepared in order to minimize the chance of any possible damage. As a company, it is our hope to help others steer clear of any disaster before it has a chance to present itself. Here are some winter storm types, and what to prepare for.


A rainstorm has a heavy precipitation downpour. While it may not carry freezing elements, the heavy rain can problems. The larger damages would be floods and landslides that could potentially seriously damage homes or businesses in its vicinity. On an individual level, there are ways to protect your home or business from a rainstorm. 

  • Check your sealant.
    • The sealant around the windows in your home can allow for water to enter I they are cracked. Over time, this can allow for mold to grow.
  • Clear your gutters.
    • Having clear gutters moves the water away from your roof and minimizes the potential for water leaking into your roof.
  • Maintain good drainage.
    • Good drainage will allow for quickly rising water to be dispersed away from your home.

Ice Storm

An ice storm carries heavy precipitation with freezing temperatures. This combination results in an accumulation of ice on everything the precipitation touches. While it may not result in flooding like a rainstorm, an ice storm still carries environmental dangers. Here are some ways to help avoid ice storm damage

  • Frozen pipes.
    • Insulating exposed pipes will help to keep them from freezing. Even the smallest amount of insulation can help to keep the temperature warm enough not to freeze
    • Let your faucets drip to keep a flow through your pipes. 
  • Trim overgrown and damaged trees.
    • When ice accumulates on trees, it weighs them down significantly. Dead branches, specifically branches that hang over your home or business should be removed. 


Snowstorms can cause much of the same damages as ice storms including broken limbs and frozen pipes. However, there are some damages that snowstorms are more prone to causing. One, in particular, is called an ice dam.

  • Ice dams happen due to the uneven temperatures of a roof. Snow will melt on one section, then refreeze in another, usually closer to the edge of a roof. This can cause leaks into your walls causing mold and water damage.
    • Adding insulation to your attic may help to even out the temperature
    • Snow rakes are another great way to minimize the risk of an ice dam on your roof

If you have experienced damage from a winter storm, don’t hesitate to contact us. We would love to help!


What makes us great

12/7/2020 (Permalink)

hand moving blocks on a blue background If you are in need of restoration, don't hesitate to call. We would love to help! 530-222-0200

With over 40 years of professional experience, and owning a local SERVPRO franchise since 1993, we are thankful for every customer that we have had the opportunity to serve. We know that you have a choice in restoration companies, and we are honored to have helped many people in this community. Our love for what we do, and how we serve our community has continually grown over the years, and have found that it a mixture of attributes that make us a great choice in restoration. Here some of the strengths and experiences you can expect from us.

24/7 availability

Truly, 24/7 and 365 days a year availability. Disaster doesn't wait for convenience so neither do we. This allows for the quickest response time, minimizing the potential damage to your home or business. We have crews on call at all times, ready to run to your call. Whether fire damage, water damage, storm damage, and even Covid cleaning, we are always available, whenever you need us.

Community care

Saying that 2020 has been a challenging year is an understatement. Many people faced challenges they’ve never had, and all of us faced situations we never imagined we would need to. With all of the necessary business pivots and structural changes, we were very particular about staying true to our personal motto, “helping people in their time of need”. For almost a year now we have had a monthly giveaway called “LoveLocal”. When covid shut everything down, we knew that we had to do something. In order to help our local businesses and the people of our community, we gave away gift cards to local businesses that were geared towards essentials. It was such a pleasure for us to help our community, even beyond the scope of our normal work!

Excellent and professional work 

It is best said that the identity of a business isn't what the business says, but what others say about the business. With an average of 4.9 out of 5 stars on most review sites, our customers have come to expect a certain level of care and professionalism from our work. We operate from a people-first perspective, truly caring about the wellbeing of our customers. It is expressed best by saying not only are we restoring property, but our efforts are also to restore hope.

If you are in need of restoration for your home or business, don’t hesitate to contact us. We would love to help.


Customer Satisfaction

11/19/2020 (Permalink)

man holding up a sign with 5 stars graphic If you are in need of restoration services, don't hesitate to contact us. We would love to help! 530-222-0200

Reviews are a great way for us to gauge how we are performing as a company. We believe it's our responsibility not only to provide professional services but also to handle our customers with care and empathy. When a customer leaves us a review it gives us a chance to reflect on our strengths, adjust where we need to, and praise the techs that did a great job. Taking reviews to the heart is a big part of what makes our company great! Here are a few of our recent reviews!

Thorough and kind

Alanna Renstrom review:

When our dishwasher flooded the kitchen, SERVPRO came in the next day to evaluate the situation. Mike and the rest of the crew were incredibly kind to us and extremely thorough in their assessment and in remedying the situation. They came out to check our moisture levels just about every day for two weeks and always greeted us with a smile. I wish I could remember every person's name to thank them personally, but I hope they know we appreciated their professionalism and their service!

Thorough, kindness, and consistent care are some of the attributes Alanna expressed throughout her review. These are areas we almost daily discuss. We understand that the situations we walk into are not the most favorable, and we want to do everything we can to set our customers at ease and regain peace of mind. 

Fast response and a willingness to serve

Julie Donson’s review

I had a major bathroom flood in the night.  SERVPRO showed up almost immediately on a Saturday!  They are in Redding and I live in Mount Shasta.  They spent TWO WEEKS drying out my house, packing the entire contents of my upstairs into two pods, and demolition of wet walls, carpet, etc.  During that entire time, I received the best customer care that I have EVER had from any company!  I would especially like to mention Dianna (what a sweetheart) AND Laura (also wonderful).  Tony was team lead on site and was just super!  Amanda packed all my belongings with such care, I really appreciated her.  Everyone bent over backwards to work with me whenever I had any requests.  They were also very considerate of my anxiety level during this unpleasant event.  I am not kidding, the best service I have EVER received!

Julie had the chance to interact with multiple people through our company and found our employees to be highly considerate every step of the way. Fast response is another value we carry and are proud to execute. We were happy to be able to respond so quickly for Julie and to carry a serving attitude throughout all of our work for her.

Fast response, consideration, and a willingness to serve are a few reasons why our company has been such an asset to many homeowners and business owners throughout Shasta County and the surrounding areas.

If you have experienced a disaster and are in need of restoration services, don't hesitate to contact us. We would love to help.


Places to inspect before a storm

11/12/2020 (Permalink)

Graphic of a man holding an umbrella walking in a storm If you have experienced storm damage, don't hesitate to contact us, we would love to help! 530-222-0200

As fall continues and winter just around the corner, weather changes are sure to come. Wind and rain can cause damage to our home or business if we are unprepared for these changes. Unfortunately, it is in the places we think are safe from the elements, the unchecked places, that can be the source of the most damage. Here are some places to inspect before a storm.

Gutter Clutter

Fall weather brings on great scenery with the changing leaves, but as it progresses, those leaves will fall and can cause build up in your gutters. When storm rains come it can cause your gutters to overflow, and leak into your home. Another potential hazard is having your gutters break or become damaged. It may seem like a simple or mundane task, but be sure to inspect your gutters before stormy weather is here.

Outdoor Furniture

Windy weather from storms can cause damage in many ways. One way that may be easy to forgive is outdoor furniture. Not only can your furniture be tossed around and damaged by the wind, but the wind can also throw your furniture into your home causing windows to break and even damage to your outer walls. Be sure to anchor down, or bring in your outdoor furniture before the winds from a storm reach your area.

Roof damage

Over time, wind and rain can erode the shingles on your roof. With those shingles becoming brittle and loose, all it takes is a strong wind to blow them off of your roof. Missing or broken shingles can allow moisture or rain into your home which can cause mold and water damage. Be sure to check your roof regularly before the storm season comes, as the effects of a damaged roof can hide until it becomes a much bigger problem. 

Available 24/7 - 365

We understand the need for emergency service at a time when a storm disaster hits. We have made ourselves available anytime you need so that we can serve you best. If you need restoration services please contact us anytime. We would love to help.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


The Commercial Restoration Help You Need

11/2/2020 (Permalink)

graphic of a business storefront If you are in need of commercial restoration, contact us today! 530-222-0200

Every business starts as a passion or dream. Unfortunately, that dream can become a nightmare when things go wrong unexpectedly. As a business owner, or manager of a business we are expected to know how to handle day to day operations, but what happens when we experience a disaster without the preparation to handle it? Here are some we can help in just that situation.

Board ups

From vandalism to fire damage to weather-related issues, boarding up your windows is a necessary step to securing your commercial property. One of the last things that anyone needs is for vandals or rodents to enter your business after a disaster. Boarding up your windows helps to keep your business secure and can protect from weather elements as well. As easy as boarding up a window may seem, if done incorrectly it can lead to further damage. Get help from a professional if you are in a situation that requires a board up.

Temporary warehouse space/move out

When your commercial building is compromised, so are the valuable assets inside of it. Office furniture, computers, and important documents are just a few items that will need to be protected when your building is unable to do so. Fortunately, we are able to offer a temporary space and help to move those items until a more suitable solution is found. The last thing we won't want is for the valuable assets and materials you have amassed over the years to be lost in the process. Often these materials are what is necessary in the rebuilding of your business, and we are happy to help!

Tree removal

With Fall setting in, and windy weather becoming more common, falling trees are an unfortunate reality for some businesses. It is best to remove or trim trees near your building, but in the event that you are unable to and a tree falls on your building, we are here to help! Removing a tree from a building can prove to be an extremely difficult task, and if not performed correctly can lead to further damage. Be sure to contact a professional if you are in need of tree removal services.

At SERVPRO of North Shasta, Trinity & Greater Tehama Counties we understand the importance of running a business, and in many ways support the businesses in our local community. For help, or questions regarding commercial restoration, don't hesitate to call us. We would love to help.


Can Mice Cause Water Damage?

10/28/2020 (Permalink)

Graphic of mouse looking out of a mouse hole If you have experienced water damage, don't wait, call us today! 530-222-0200

There are many reasons why water damage can happen to a home including appliances, broken pipes, and weather. As with any damage, being prepared or knowing how to avoid it altogether is key. Some situations are more unexpected which can make it difficult to avoid. One of those situations we would like to shed some light on is how mice can cause water damage.

Sniffing out water

Mice have a highly developed sense of smell and can be drawn to the water inside of your pipes. Like any animal, mice get thirsty and will find any source they can to quench their thirst. This sense of smell can actually be used against them. There are certain smells that can help to repel a mouse. Some of these smells include peppermint oil, citronella oil, or castor oil. If you spread some of them in the area mice are infesting, you might find that them leaving for a more enjoyable environment!

Quench their thirst

As we stated, mice will find water wherever they need to, and often pipes can be the victim of their gnawing. Another great strategy is to give them what they are asking for! Many people have found it helpful to place bowls of water where mice may be prone to chewing through pipes. This will encourage mice to get water from a more readily available source and stay away from chewing on pipes to get it.

Rat poison dehydrates

It’s easy to want to reach for the rat poison to get rid of the problem altogether, but that may cause more problems than expected. Mice chew on pipes because they are thirsty. Rat poison causes dehydration which will cause the mice to search for water all the more. In the process of getting rid of the mice, this method may actually cause more damage. Instead, use mice traps to catch and get rid of the mice.

Water damage can become more costly the longer it goes untreated. If you have had water damage to your home or business, don’t wait to contact us. We would love to help!


SERVPRO of North Shasta, Trinity & Greater Tehama Counties

Why SERVPRO? It's all in the name

10/28/2020 (Permalink)

graphic of a question mark with text SERVPRO of North Shasta, Trinity & Greater Tehama Counties, we are here whenever you need us! 530-222-0200

Since 1967 SERVPRO corporate has been a leader in the restoration industry. With over 1,500 franchises nationwide, SERVPRO has created a system that allows for personal touch while giving access to resources on a much larger scale. As a part of that system, we at SERVPRO of North Shasta, Trinity & Greater Tehama Counties believe the importance is in the name itself, to “serve” like “pro”. Here are some values we believe it takes to serve like a pro

Customer First

Nothing matters more to us than the people we serve. With every job from our initial call to the last interaction, our customers will know that their wellbeing and peace of mind matter to us. We consider ourselves a company of helpful problem solvers, that value people first, and happen to be excellent with the work of restoration. Much of our heart for people can be seen in our community involvement, and programs we have developed to help our local community outside of our work with restoration. If you are looking for a company that will treat you with professionalism as well as compassion, you have come to the right place.

Restoring hope

In an interview with Doug, one of our owners, the heart of our company was revealed by a simple phrase.

Doug was giving an example of how many people come home and walk into something like a water damage situation with ceilings caved in and a house full of water. They think "how am I ever going to fix this" and Doug's response in its simplicity carries a seed of hope “There is a way to fix that, we do it every day” 

At our core we are problem solvers, we are excellent at what we do, and we want to help our customers find hope in a seemingly hopeless situation. That is what we do "every day".

Excellent workmanship

Over the years some of the most consistent feedback has been about our level of workmanship. For us, a home that has been affected by fire damage isn't just about walls and a roof, it's about the memories and experiences those things carried. Our passion to give our best on every job is driven by our heart for restoring your most valuable assets, your home, and your heart. We know that excellent workmanship should come with excellent care in these situations, and it is our pleasure to deliver both 

If you are looking for restoration done on excellence, by a crew who will care about what it means to you, then you have found the right place! Contact us today

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Rising From The Ashes

10/14/2020 (Permalink)

Rose appearing through ash If you have experienced fire damage and need help, don't hesitate to call. We are here 24/7! 530-222-0200

Coming out of this year's fire season, we have responded to the much-needed fire damage restoration, and it's unfortunate to see how many people were affected this year. An astounding 4,267,386 acres have burned so far in this season. Homes were lost, lives were impacted, and the question many are asking is "what now"? 

One of the many great attributes of our community is strength. There's a resiliency that Shasta County and the surrounding communities carry. When times get tough we find a way to continue on, to continue in hope, and to rise from the ashes. 

Here are some helpful ideas if you have been affected by this year’s California wildfires. 


Be sure that the fire department has cleared you to be able to reenter your home, but even after they do, be sure to check your home for structural damage. It would be a good idea to have someone like a contractor inspect your home before you reenter. Another telling sign that it may not be safe is the smell. If you can smell propane or natural gas, quickly get as far away from the location as you can.

Repairing the home

Often times repairing what was once a safe and cherished place can feel extremely daunting. Having even the slightest help can set someone in the right direction in building back their lives. We understand the importance of hope in what many see as a hopeless situation. Even in tasks like debris removal and cleaning it’s important to have people around you that care and empathize with your situation. When choosing a company that handles fire restoration, be sure that they reflect those attributes just as much as they carry a high level of professionalism. Your state of mind, and ability to remain in hope is too valuable to do otherwise.

Smoke damage

It has been reported that smoke from the California wildfires reached as for as Kansas. Here in the North State, we were without clean air and clear skies for the better part of 2 months. Although your home may not have been affected directly by fire, the smoke may have seeped into your home, leaving a lingering smell. Having the smell removed professionally with something like an ozone machine is usually the best option. In that case that you are unable to hire a restoration company, a remedy some have found effective is white vinegar. Wiping down your floors, walls, and furniture as well as leaving it in bowls around your home has been reported to help eliminate smoke odors.


There is plenty of help out there for those who need it. Know that you are not alone and that there is light at the end of the tunnel. Here is a great document from the Red Cross to help in those times of need. There are times when further resources are needed as well. If you find yourself at a loss and need resources, here is a page on the ca.gov website that lists out available resources that you may be able to access. 

Our hope is that you will never have to experience a tragedy such as fire damage but in the unfortunate case that you do, please don’t hesitate to contact us. We would love to help in any way we can.

SERVPRO of North Shasta

Trinity & Greater Tehama Counties


A Track Record Of Success

10/9/2020 (Permalink)

Woman holding thumbs up graphic If you are in need of restoration services, contact us today. We would love to help! 530-222-0200

Over the years, SERVPRO of North Shasta, Trinity & Greater Tehama Counties has held close to the standard our motto expresses, “Helping our community in their time of need”. We take great pride in the work we do as well as how we handle our customers. To us, it’s not just property we restore, but we strive to restore hope as well. Here is some great feedback from customers who felt just that.

A Great Referral

On Facebook, Lynna Decker Bagshaw commented that she was happy that we were referred to her.

“I am so glad I was referred to SERVPRO. They came in quickly and got to work. Their team was helpful and kind.  Laura made daily contact to let me know the status of the cleanup. Laura walked me through the steps of what needed to be done more than once and helped me understand. The team worked well with the insurance adjusters which made the process smooth. Thank you so much for all of your help.”

Many of our customers come to us by referral. We truly understand how valuable people are, and treat them as such. We have found that referrals are a natural reaction when someone is approached with genuine care and value.

Keeping you informed

From Google My Business, Sharon Haley commented that she felt well informed through the process.

“These people are just amazing. I have never in my life found a company as great as this one is. I had a line leak behind my refrigerator and when they came out Mike found the problem. They took charge of everything and kept me informed all the way through this terrible time for me. Marty and Ken were so great to work with they were professional and I can't even tell you the respect they showed me. This company is just awesome they are fantastic.”

Your property is valuable. We understand that often it’s not just your “stuff” but the memories they hold. We have found one of the most beneficial and respectful actions we can take is to make sure you know what we are doing, when we are doing it, and how we are doing it with every step we take.

Real Estate Agent Loves To Recommend Us

Left on our website was a comment from Jim S. a real estate agent in Redding.

“I am a local Redding Real Estate Agent, and have just finished up with a project on a home I am listing. SERVPRO North Shasta came in and really did an outstanding job cleaning and removing tobacco smoke from all over the house. Their process was extremely detailed and efficient.

The staff from top to bottom was outstanding! From Laura, to Mike and Tony and his crew, what a great local resource to have. I would use them and recommend them to any of my clients and colleges. Thanks SERVPRO for the great service and work!!”

Helping our local businesses is a priority for us. We love to serve and partner with businesses in our community as much as we can. We understand the importance that a thriving local economy, and we are honored to help with commercial restoration in any way we can. In fact, we care so much about our local community that we have created a program specifically to help promote and drive traffic to other local businesses. It is called LoveLocal, and you can check it out here.

There have been many satisfied customers from our work, and we continue to strive at making the experience with us even better! 

If you or someone you know is in need of restoration, don’t hesitate to contact us. We would love to help!


Biohazard Cleanup Types

10/6/2020 (Permalink)

Biohazard mask graphic If you are in need of biohazard cleanup, contact us today! 530-222-0200

As the saying goes: "It’s a dirty job, but someone has to do it." Biohazard cleanup oftentimes can be accompanied by sensitive situations, so it's not only important to get the job done, but also to handle it with care and respect. Here are some of the various biohazard cleanup types.

Unattended death

Unattended death would be any time someone passes away without the knowledge or care of another person. These are some of the most unfortunate situations, as it is usually other family members that find their loved ones deceased. Added to the emotional state of families during this time, the trauma that can accompany cleaning a space where unattended death happened is definitely worth avoiding. Unattended death is a situation we handle with great respect and care as well as professionalism.


Sewage can generally contain bacteria, viruses, and other elements that can cause illness. Sewage cleaning should only be done with proper training and protective equipment. Once again, not the most desirable job, but sewage cleanup is something we take pride in as we understand how it keeps the people safe around the damaged area. If you suspect sewage cleanup is necessary, don't wait to call, a sewage spill should be taken care of before it causes potential harm.

Certified: SERVPRO Cleaned Program

With the onset of Covid-19, we wanted to respond in a way that would be equally helpful, and fit the needs a business would have. 89% of consumers are uneasy about going back to brick-and-mortar locations. Combine that with over 50 years of experience in biochemical spill remediation and decontamination, and we knew there was a solution we could provide! Following protocols from the CDC, we are able to clean proactively, and in areas that have had known infections.

If you are in need of biohazard cleanup, don’t hesitate to call us! We will handle every situation with care and compassion as well as professionalism. 


No Commercial Restoration Job Too Big

10/5/2020 (Permalink)

Hands shaking graphic For commercial restoration, contact us today! 530-222-0200

One of the strengths of being a locally owned business connected to a national brand is access to national resources while maintaining a personal touch. Throughout the years SERVPRO has been synonymous with terms like disaster response. In fact, SERVPRO has developed a national initiative called Disaster Recovery Team to ensure the resources will be available when necessary. Truly, no job is too big for us to help!

2020 Pandemic

As we are currently faced with the pandemic of Covid-19, SERVPRO has responded by developing a program named Certified: SERVPRO Cleaned. We understand the need for businesses to have a safe and clean environment. We also understand that not all businesses are created the same. The Certified: SERVPRO Cleaned program assesses the cleaning needs of a business and custom makes a plan for them!

CA Wildfires 

During the summer months, California is notorious for wildfires. The hot and dry weather mixed with heavy vegetation creates a perfect storm, especially as winds increase. Much of the North state experiences wildfires through Fall, and often times help is needed. In 2017, California experienced a particularly heavy wildfire season, and SERVPRO’s Disaster recovery team was there to help.

National Disasters

For almost a decade, SERVPRO has done everything it can to live up to the motto “here to help”. Numerous natural disasters from floods, to fires, to storms. Our restoration company has been a proud part of helping at many people’s most integral times of need. With a connected network of trained professionals strategically placed around the country, we are able to quickly and effectively respond to any disaster that may come your way! 

If you have experienced a disaster, big or small, we are here to help! We will handle every situation with professionalism and compassion. Contact us today.


How To Get Rid of Mold

9/11/2020 (Permalink)

Mold on wall with worker Contact us today for mold remediation! 530-222-0200

Mold is a common occurrence in many households and businesses. Being a restoration company for many years, one of the most unfortunate situations we see is either misunderstanding the importance of removing mold quickly, or not having it removed properly. Add to that misconceptions about the nature of mold, and a relatively small situation can cause a large amount of damage.

Mold can be a sign of bigger damage.

Mold is actually found everywhere, even in the air we breathe. This mold doesn’t become a problem until the mold spores reproduce to a high level. Mold can attach itself to most surfaces, and all it needs to grow is moisture. 

What this means is that when there is mold, there’s usually a bigger issue. Leaky roofs, damages to your home, or broken water pipes are all causes of unnecessary moisture build-up and causes of mold growth. When you are getting rid of mold, it is important to fix the cause of the mold as well, or you may end up with the same problem in the future.

Don’t use a fan on mold.

Often it is evident that moisture is in the area where mold has grown. Of course, the best thing to do is remove the moisture or dry up the area that is wet, but one of the biggest mistakes some would make is to use a fan to do so. 

Mold can grow fast, and spreads easily. Once mold spores have grown, they can easily travel through the air and attach on surfaces nearby. Using a fan near mold can actually spread the mold and cause more damage to your home.

If you have mold damage in your home or business we would love to help. Contact us today!


Air Smoke Purifier

9/11/2020 (Permalink)

Air Purifier in home Contact us today! 530-222-0200

As fires are common in the north state, smoke-filled air has become expected through the summer months. Usually, the air quality stays at a reasonable level. There are times though, when the fire is close enough, that measures should be taken for the sake of our health. Thankfully there have been ways that we can help.

Local Icon & Businesses Affected

In 2018 we experienced a string of fires that devastated our community. One of the businesses affected was Turtle Bay. An iconic and loved place in Redding, Turtle Bay is home to over 64 different animal species on 300 acres of land. When the fires ignited, not only were flames a danger but the smoke as well. Good AQI or air quality index ranges on a scale from 1-50. As Sharon Clay, the Animal Programs Curator of Turtle Bay, explains “the AQI inside the building was over 300”. This was far from safe for the animals. Click here for full video.

Here To Help

As our slogan states, we are “Here to help”. We take great pride and joy in being of service to our community, and this time it proved to be beneficial not only to people but the animals of Turtle Bay as well! We placed our air scrubbers in the building of Turtle Bay, creating a safe, breathable, indoor environment for the animals. Once our scrubbers ran, it dropped the AQI of the buildings into the single digits.

Our recent wildfires once again filled the air with smoke. The need to clean smoke from the air arose and Turtle Bay gave us a call. Of course, we were happy to be of service again, and will any time they call! 

Clean Air For You Too

These instances are quite common in the North State as is the need for clean air. At SERVPRO of North Shasta, Trinity & Greater Tehama Counties, keeping our community safe and healthy is a driving factor behind what we do. We were happy to help Turtle Bay, and we would be happy to help you as well. Clean air is only a call away!

If the current smoke is infiltrating your home or business, don’t hesitate to call, we would love to help!


Effects of Wildfires

8/31/2020 (Permalink)

Wildfire and smoke If you need help with restoration, or have any questions, don't hesitate to contact us! 530-222-0200

In our recent string of wildfires, it was reported that the smoke has traveled over 1,500 miles and seen as far as Kansas. This incredible feat happens due to the small size of smoke particles, and the accumulation of multiple fires burning at the same time. These accumulated smoke particles travel high into the atmosphere, a mile above the earth’s surface, and travel across the country. Gray skies are usually the only event experienced from this, though there are times that jet streams can force these smoke particles down into the air closer to the surface, and cause a change in the air quality. Closer to home, where the fires are burning, these smoke particles can be more problematic.

How smoke can affect you

Much closer to home, we have experienced a week where the sun was all but blocked by the smoke. The multiple fires in our area have caused unhealthy and smokey air. The AQI or air quality index normally should range between 0-50. In perspective, our AQI for most of these smokey days ranged between 150-200. At the range, finding solutions for breathing clean air, within your home or business, would be a good idea to consider.

What you can do to clear the air

While we can’t control the amount of smoke released in the air, we can take some steps to protect our own health. It is best to stay indoors when the air is this bad, but wearing an N95 or P100 mask can help while you are outside. epa.gov has a great article on this! Staying indoors certainly is the best option, but sometimes the air is so bad that machines like air scrubbers should be used. During the Carr Fire, and this fire season, SERVPRO of North Shasta, Trinity & Greater Tehama Counties has had the honor of helping the animal at Turtle Bay stay healthy! Here is a video of how we have helped during the Carr fire.  

Here To Help

Air scrubbers, like the ones used for Turtle Bay, are available to help any size home or business. If you need a clean air solution, please don’t hesitate to contact us, we would love to help!


Commercial Fire Preparation

8/26/2020 (Permalink)

List of paper on a table If you have experienced a commercial fire, and need restoration, contact us today. We would love to help! 530-222-0200

It is unfortunate that many businesses will experience a commercial fire in their life span. With wildfires growing in our area, how we respond and react can determine our health and safety, as well as the future of a business. Being as prepared as possible is the best course of action in the steps we take during, and before a fire may start. Here are some helpful tips for commercial fire preparation

Take Down Curtains:

Many curtains are made from synthetic fabrics and can easily catch fire. If you have been asked to evacuate, removing your curtains may be a good idea!

Move your flammable items away from windows and doors:

Much like curtains, office furniture may be able to catch fire, and it is a great idea to keep them as far away from the heat of an oncoming fire as possible.

Keep a ready-to-go bag:

In this bag, having things like emergency supplies, a flashlight, and important documents are a great idea. When a fire begins to grow, being able to leave as quickly as possible is essential. Check out Cal Fire’s web page on fire preparation for a great list of items for an emergency supply kit.

Have an Emergency Ready Profile:

At SERVPRO® we offer an emergency ready profile that will help build a plan of action to implement in your business if a fire or other disaster occurs. This includes items like a plan of action, who to call, and a line of command so decisions can be made quickly and effectively.

If you have experienced damage from a commercial fire, don’t wait, contact us today. We would love to help!



Summer Fire Dangers

8/18/2020 (Permalink)

Brush fire graphic If you have suffered a loss from a fire, Don’t hesitate to contact us for any questions or help you may need. 530-222-0200 SERVPROnorthshasta.com

Summertime is notorious for wildfires. While many fires are unavoidable, some factors that play a role can be avoided. A wildfire requires three elements to start: a form of heat, oxygen, and fuel. As summer seasons can dry out what’s normally green vegetation, it creates a perfect source of fuel. With oxygen present, all that a wildfire will need is the presence of heat for a fire to start. Unfortunately, most wildfires are caused by humans. According to Accuweather, over 61,000 wildfires are caused by humans every year. Campfires rank as the number one cause, while arson and debris burning come in at second and third. 

Campfire safety

Campfires are a great part of the camping experience. When handled properly, all ends well, and no damage occurs. In our community, many people are experienced campers, and know the ins and outs, while others may not be as experienced. Either way, it is always good to refresh ourselves on campfire safety. Here are some tips from smokeybear.com to keep you safe while camping.

  • Dig your pit away from overhead trees and branches
  • Clear down to dirt a 10-foot area around the pit
  • Stack extra wood away from and upwind of the fire


Our hopes would be that no one intentionally starts a fire, but the reality is that arson is never an accident. Reasons that people commit arson range from concealing a crime to vandalism. Personal gain (emotionally or physically), cover-up, and revenge seems to be the highest motivators for arson. 

Debris burning

Clearing debris from your property is a great way to minimize the risk of fire, but what do you do with the debris once it’s cleared? Many people find it easiest to burn their debris. If a burn permit is required, be sure to acquire one before burning, and only burn on the permitted days. Make sure your debris is no larger than a 4x4 pile, keep a 10 food diameter cleared around it, and keep a good source of water around it. Always be present until the pile is completely burned out. 

If you have suffered a loss from a fire, we understand the confusion and frustration you may be feeling. We handle each situation as if it were our own, and we would love to help with yours. Don’t hesitate to contact us with any questions or help you may need. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


When Do You Need Biohazard Cleanup

8/7/2020 (Permalink)

Graphic of Biohazard cleaning For Biohazard cleanup contact us today! 530-222-0200

It may not always be clear what situations require professional biohazard cleanup services. Most of the dangers come from what you don’t see, so what may seem safe, in fact, may carry extremely high danger. Here are some situations that would be best to hire someone to perform biohazard cleanup. 

Chemical Spills

Many of our everyday products are manufactured in factories with the use of chemicals. As these factories do pay very close attention to the risk and safety of these chemicals, accidents do happen. If proper cleanup and disposal do not occur with these chemicals, they could infect the surrounding air and water, and endanger the people around it. 

Unattended Death

Much can be said about the emotional and psychological dangers of finding and cleaning up after a loved one post mortem. The life of a person deserves the utmost respect and value, as does death. Often in these situations, it’s not just about finding a biohazard cleanup company, but also one that operates with empathy and compassion. 

Communicable Disease

Unfortunately, we live in a time where this is all too common. Businesses especially need to take proper precautions, as they have a large number of people in and out of their building. Every day cleaning products and techniques won’t be enough to keep a business safe. This type of cleaning requires protocols from the CDC applied by trained professionals. 


Often when flooding occurs from a bathroom it contains blackwater. Blackwater contains fecal matter, usually from toilets or sewer lines. Blackwater is considered hazardous since it most likely contains pathogens. Often when flooding occurs from a bathroom it contains blackwater

If you suspect that you need professional biohazard cleanup services, don’t hesitate, contact us today!



You Deserve More

7/27/2020 (Permalink)

Black and green graphic with circles Contact us today for all of your cleaning and restoration needs! 530-222-0200

When hiring a restoration company, the first thing most people expect is professional work. For our company, that’s not the height of our standard, but the floor from which we build. Sure, there are many other professional-level restoration companies, but we believe you deserve far more than professional service. We believe you deserve an experience that will not only restore your property but also care about restoring hope. You deserve a company that cares more about people than simply landing a job and a company that’s invested in the community that you live. At SERVPRO of North Shasta, Trinity & Greater Tehama Counties, we are constantly asking the question “how can we help”. Here are a few ways we have found that we can help best.

Restoration Tips 

As much as we enjoy helping people in their time of need, we would much rather you not have a situation where restoration is needed. We also understand that there are times that a small amount of work on your home is necessary, and would not require a restoration team. Because of this, we are constantly giving tips through our social media posts, and also have a YouTube playlist called Tips-On-The-Go dedicated to prevention and restoration tips. You can check out these videos here!

Community Involvement

Our heart for this community goes beyond just words. We have been involved in helping organizations like United Shasta, One Safe Place, and Youth & Family Services among others. One of the programs that everyone can benefit from is our LoveLocal giveaway

We started our Love Local program at the beginning of the year, and once the COVID-19 loc down took place, we felt the need to support local businesses while helping the people in our community. Our idea was to buy from our local businesses and give away those items to our community that may be hurting from jobs shutting down. This is a giveaway we try to run every month. Feel free to enter this months for your chance to win!

Technicians Who Care

We know that our technicians are the first line of defense when it comes to the experience our customers have with our company. We strive to hire people who genuinely care for others, and have a work ethic that matches that. Our company culture promotes those that put people first, maintain a professional work ethic doing so. Many of the reviews we receive speak highly of our technicians. To see some of our customer’s favorite technicians take a look here!

When you support us, you support a company that gives into and gives back to our community. We are proud to be a part of this community and will continue to find ways to serve. If you have any questions or are in need of restoration, feel free to contact us at 530-222-0200 or SERVPROnorthshasta.com

Detecting & Preventing Mold In Your Business

7/22/2020 (Permalink)

Mold on a window seal For mold remediation, contact us today! 530-222-0200 SERVPROnorthshasta.com

40% of small businesses never reopen after a disaster. Much of this is due to the lack of preparedness for the building a business occupies. Buildings are usually rented and used for years at a time before being handed off to another business. In many situations, you may not know precisely what you are being handed. Mold may be one of the problems you inherit, but also is a problem that can be avoided. Here are some ways to identify and remove any potential future mold problems.

Ceiling bulge

A very telling sign of water damage is discoloration or a bulge in the ceiling. Attics and roofs may be allowing water to seep into your home and onto your ceiling. When that water sits, mold is very likely to grow. If your building has had a bulge, it would be a great idea to check for mold, and also to discover the source of the leak to prevent future damage!


Mold has a very distinct musty, and damp smell. Some would compare it to the smell of opening an old book. This is one of the most recognizable signs of mold. Often mold can be hiding behind a wall, or out of site where water may have leaked. Even though mold has a bad habit of hiding from plain sight, the smell of mold is something that will always be distinguishable.

Past flooding

Before renting, or acquiring a building space, it may be a good idea to ask if the building has ever had a flood. While floods can be a one time, out of the blue experience, some buildings flood from recurring repairable issues. Again, where there is water damage, mold has a high potential to follow. Some fixes may be as easy as landscaping, while others like plumbing may require more work. Either case, it is best to fix the problem now before mold sets in and causes more financial and health problems.

If you suspect mold in your business and need professional remediation, don’t wait, contact us today!



Defensible Space Preventing Fire Damage

7/8/2020 (Permalink)

Home Graphic with surrounded by circles If you have experienced fire damage restoration, contact us today! 530-222-0200 SERVPROnorthshasta.com

There have been 2,996 fires in CA to date, amassing over 19,951 acres. Fire season is upon us, and it’s a well-known fact in our area that preparedness is the key. There are many actions to take and ways to keep safe during the fire season, but one of the most effective ways to prevent fire damage is to create a defensible space around your home. Defensible space is an area around your home that will help to minimize the fire damage to your home. Here is some helpful information on creating a defensible space!

Ignition Zones

The ignition zone is separated into three parts, and encompass an area that is 100 feet around your home. The reason for this is that as the fire heats up, it can ignite combustible material up to 100 feet away. Click here for a link to fema.gov for in-depth detail on all three zones.  

Fire-Resistant Landscaping

When it comes to fire prevention, it may seem like the best idea to clear all shrubs and greenery around your home. In-fact, having plants strategically placed around your home will provide for a better deterrent. Often a wildfire builds during windy conditions, and embers from the fire can travel along with the wind. Having fire-resistant landscaping can block the embers from ever reaching your home, preventing your home from catching on fire.

Vertical and horizontal spacing 

Having proper vertical and horizontal spacing between your trees will minimize the fire passing between the trees on your property. Without proper vertical space, the fire can travel from the ground up to the trees. It is recommended to have at least 6 feet of space between the ground and the branches of your trees. Similarly, without proper horizontal space, a fire can spread from tree to tree. Horizontal space takes into consideration the hight of the trees or shrubs and the slope of the ground. You can find more on horizontal spacing by clicking here.

At SERVPRO of North Shasta, Trinity & Greater Tehama Counties, we not only care about restoring your home or business, but also restoring peace of mind, and hope. We handle every situation as if it were our own, and would rather you avoid fire damage if at all possible. If you do happen to experience fire damage and want a company that operates with care as much as it does professionalism, contact us anytime. 24/7 -365 we would love to help!



How To Prevent Storm Damage

7/7/2020 (Permalink)

Lightning bolt graphic If you have experienced storm damage restoration, contact us today 530-222-0200

Storms can be as unexpected as the damage they cause. Often, with the right preparation, much of the storm damage can be minimized or prevented altogether. Here are some tips to help prevent the damages storms may cause.

Clean Your Gutters

When it rains, and your gutters are clogged, it could cause the overflow to run down into your home. Often, this water can go undetected and sit. Over time, mold can grow in these areas that remain wet. Having clean and sturdy gutters before the rain comes can minimize the damage a storm may cause.

Landscaping and drainage

Depending on the land your home is built, water runoff can accumulate around your foundation, and flood your homes. Fortunately, there are solutions with the right landscaping. Better pathways can be created for water runoff, guiding the water away from your home. If you have noticed puddles or water accumulation near your home when it rains, contact a professional to help, before a storm comes. That can make the difference in whether your home is damaged or not.

Damaged or Dead Trees 

Storm damage often occurs when a tree or limbs break off and falls onto a home. Snow and rain can weigh down trees, while wind can make them bend. If this happens to trees and limbs that are dead or damaged, there’s a high chance that they will break. Before the storm season comes, be sure to trim your trees, and remove all dead limbs.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is available 24/7-365. We understand that storm damage can happen at any time, and we are available to help whenever you need it! 



Common Causes of Commercial Fires

6/23/2020 (Permalink)

Fire alarm on a wall If you have experienced a commercial fire, contact us today! 530-222-0200 SERVPROnorthshasta.com

A commercial fire can be one of the most damaging events to happen to a business. As tragic as they are to experience, there are ways to help avoid them from happening at all. For many businesses, it can be as simple as regular check-ups on their equipment or knowing how to keep materials safe and away from any potential hazard. Here are some tips to help keep you and your building safe.   

Cooking Equipment:

It use to be that restaurants were the main business type in need of commercial fire restoration, but these days many businesses now have cooking equipment within their buildings. Often knowing what to do when a fire occurs can save a building from being completely destroyed. While causes include flammable items placed to close to the heat and equipment malfunction, grease fires are the most common.

Grease fires can spread very quickly and need to be extinguished in a specific way. Remove the heat source by turning off the burner, and before the fire grows too large, cover it with a pan lid, or something non-flammable to cut off the oxygen to the fire. Never use water to extinguish a grease fire, this may spread the fire rather than put it out. 

Heating Equipment

Heating equipment, especially in the winter months, is something all of us enjoy! Although we have become very experienced, and safe with heating buildings, there is still a danger when equipment malfunctions.

Causes of a commercial fire started by heating equipment would include electrical issues, fuel line leaks, and clogged or covered HVAC units. To keep your building safe, it is important to regularly check and maintain any and all HVAC units in your building.

Electrical & Lighting Equipment

When panels age or circuits overload, it can cause lights or other electrical elements to heat up. If combustible material is too close, this can cause a perfect storm for a fire. Although this situation may be rare, it is worth knowing how to prevent it to ensure it won’t happen to you.

The most common cause of an electrical fire is poor maintenance. With that being said, be sure to keep your circuit breakers up to date, and all electrical on par with current safety codes. If an electric fire does happen to start, use a fire extinguisher to put it out rather than water. Water is a conductor of electricity and can cause more damage or even danger to those around.

If you have experienced fire damage to your business, contact us today. We would love to help!



Water Damage Tips

6/17/2020 (Permalink)

Man fixing a wall damaged by water If you are in need of water damage restoration, don't wait, call us today! 530-222-0200 SERVPROnorthshasta.com

The need for water damage restoration can come at the most inopportune times. Many jobs require professional help, and most are better left to trained technicians. In the case that you are unable to hire a trained professional, here are some tips to help with water damage restoration.

The difference in water types.

Water should be cleaned up as quickly as possible to prevent damages, but not all water is safe to clean without proper cleaning gear. Typically, in a water damage situation, water is categorized into three different types.

  1. Clean Water: This is the type of water the may come out of a broken water pipe or rainwater that may have seeped into your home. 
  2. Grey Water: This is water that may have come from something like a dishwasher or a clean toilet. This water is slightly dirty and may require slight specialized treatment to maintain health.
  3. Black Water: Water that is considered black water should always be handled by a professional. This is water that has sewage and other waste in it. Black water contains bacteria and other contaminants and can cause serious health problems if not handled correctly.

Mold growth.

Water that sits for an extended time frame can cause mold. Once mold appears, it can grow and spread rapidly. Specifically, when not handled correctly, it can cause mold spores to spread throughout your home and create additional damages. Many people would think that bleach would be a great cleaner to use for mold, but it in-fact can cause mold to multiply. Use a vinegar solution instead to clean, if you are unable to have a professional remediate the mold.

Disconnect electronics in the area.

This one may seem to go without saying, but more often than some would imagine, in a rushed situation people tend to miss some of the more simple details. Water not only can damage your electronics but when electricity runs through water, it can be hazardous for you too. In some instances, an appliance that gets wet while plugged in can even cause a fire.

If your home or business has been affected by water damage, don't wait, contact us today!


SERVPRO of North Shasta, Trinity & Greater Tehama Counties

How Does Fire Restoration Work?

6/4/2020 (Permalink)

House with fire damaged roof If you have experienced Fire Damage contact us today! 530-222-0200

We understand the confusion and anxiety one can feel experiencing fire damage for the first time. Our goal at SERVPRO of North Shasta, Trinity & Greater Tehama Counties, is not only to restore your property but also to restore your peace of mind. In the list of things that could have gone wrong when a fire damages your home or business, we pride ourselves on being one of the things that will go right! 

How The Process Begins

You have either heard of us from a friend, seen our trucks around town or perhaps found us online from a blog like this! Once you give us a call, you will speak with one of our friendly and amazing office staff that will ask questions to help assess how we can help. We will then schedule one of our technicians to come to your home or business to assess the damages, and the fire restoration needed.

Our Techs On Location

From the minute our technicians arrive to the moment they leave, their focus is to communicate with compassion for you and your situation and to handle their job with the highest level of professionalism. After their initial assessment of the fire damage, they will gather their findings, and construct an estimate for restoring and cleaning. Depending on the extent of the damage, the estimate typically takes 1-3 days to get back to you. If you do not already have a contractor for the rebuild, we can provide you with a list of contractors that we know and trust!

The Restoration Work Begins.

You will be well informed on the scope of our work before any fire restoration is performed. Our technicians are happy to answer any questions you may have before, during, or after the restoration work has begun. Again, we want to make sure we restore peace of mind, as well as your physical property, so don't be afraid to ask us questions!

Last Steps To Take

Once the job is complete, our technicians will thoroughly clean any mess made in the process of fire restoration. You will be asked to fill out a form on your satisfaction with us, and asked to leave us a review. Once the final balance is paid, you will receive a call from our office as a final follow-up. Our goal with this call is to hear directly from you about your experience in this process. We are always refining and updating our process to ensure you have the best customer experience possible!

If your home or business has been damaged by a fire, please contact us today. We would love to help!


Water Damage Basement Flooding

5/14/2020 (Permalink)

Basement Flood Cleanup

There are many places water damage can occur, and many ways water damage can happen. From leaky roofs to faulty appliances, it is almost inevitable that homeowners and business owners will at some point have to deal with water damage restoration.

How water damage in a basement happens

With water being an essential part of our livelihood, there are many ways that a basement can become flooded and be affected by water damage. 

Hydrostatic pressure 

There are times the groundwater can rise, push against the foundation of your home. This can cause water to leak through cracks and openings of the concrete foundations.

Clogged gutters 

If water is overflowing from your gutters, it may cause several water damage issues, including a flooded basement. The overflowing water can cause soil erosion, and lead to a cracked foundation.

A shorter downspout- When a downspout doesn't lead far enough away from your home the water can seep back into the ground to close to your home, and damage your foundation.

What to do when your basement floods

The longer you wait in any water damage situation, the more damage it can cause. Water is bad enough, but mold can set in quickly as well if the water is left to sit. Be sure to contact your insurance provider to make a claim, then contact a professional restoration company to fix the damage. There are many variables with water damage restoration, and if it is not handled properly, it could lead to a larger loss, and cost much more in the long run. 

If you have experienced water damage, contact SERVPRO of North Shasta today!


Storm Damage in Shasta County High Winds

4/28/2020 (Permalink)

Storm Clouds If you have experienced storm damage, don't wait, contact us today! 530-222-0200

Storm damage is something that unfortunately many of us will have to deal with as a home or business owner. Over half of the damages from a storm are caused by wind, and various wind speeds can affect your property in different ways. Here is some info on wind damage, and how wind can affect your home or business.

Damaging winds.

According to the National Severe Storm Laboratory, damaging winds are classified as those exceeding 50-60 mph. At that speed, branches from trees can break off, and fall on your home or building. It is highly recommended to have maintenance performed to the trees around your home before storm season starts.

How wind speeds may affect your home.

The National Weather Service explains in detail how specific wind speeds will affect your home or business. Starting at 25-30 mph, Large branches move, whistling can be heard in wires and ending at 65+ mph where major structural and tree damage can occur. Click here for their full break down, and other great info on wind damage.

What actions to take after wind damage.

Acting fast in any damage situation can save you time and money in repairs. Here are some steps to take, once the storm has passed.

  • Check your walls and ceiling for any discoloration or leaks 
  • Remove debris from your yard and property
  • Check your structure and roof for any damages
  • Submit a claim to your insurance provider
  • contact a professional restoration company to perform any repairs

If you have experienced storm damage, don't wait, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Water Damage in Unprecedented Times

4/22/2020 (Permalink)

Water flooded on floor For water damage restoration, contact us today! 530-222-0200

We are living in a very unique and trying time. This new territory presents new challenges that can cause frustrations we've never had before. Add a water damage event on top of that, and it is a recipe for disaster. Along with the damage to a home, we understand the concern for any outside person to enter your home during this pandemic. At SERVPRO of North Shasta, Trinity & Greater Tehama Counties, our customer's peace of mind has always been at the top of our response. We have taken the necessary measures while performing water damage restoration to ensure your safety and peace of mind. Here is what you can expect from us during our work with water damage restoration.

Techs assessing the damage

Our day starts with ensuring our techs, and staff that is still working in the office, take their temperature, and have no other signs of illness. When we arrive at your home for the initial service call, our technicians will be wearing full personal protective gear. This ensures your safety as well as our own. We will continue assessing any water damage as normal. 

Tech asserts necessary water damage work

When we begin the necessary water damage restoration, all of our techs will arrive in full PPE. They will continue to wear their protective gear for the duration of the water damage work in your home or business. Often clearing out space with water damage or mold can be physically strenuous, thus more challenging with personal protective gear, but our priority is the safety and peace of mind of our customers. These precautions are something we are happy to take!

Techs using drying equipment

Many of our water damage restoration jobs require specific tools and equipment for drying purposes. We ensure our equipment is safe to use, at this time, by cleaning all of our tools and equipment before they leave our warehouse, and after each job. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has always adhered to the highest standards in safety and sanitation, and we are well prepared to continue our normal work as water restoration experts at a time like this!

If you need water restoration on your home or business, don't wait, contact us today!


Commercial Cleaning - Cleaning and Disinfecting

4/20/2020 (Permalink)

Professional technicians cleaning a house If you are wanting professional cleaning in your home or business, contact us today! 530-222-0200

Cleaning your business or home is essential to the health and wellbeing of everyone occupying these spaces. Especially now more than ever, the need to "keep things tidy" is of utmost importance. Unfortunately, there are some misconceptions and information that is not as widely known to help keep your home or business at the highest standard of clean that it could be. It is best to hire a professional to clean and disinfect, but in the case that you are unable to, we wanted to give some information on an important and lesser-known fact, the difference between cleaning and disinfecting.

Cleaning vs Disinfecting

The first thing to know is that there is a difference. Many people use the term interchangeably, but the 2 serve different functions and are used for different reasons. Approaching a "cleaning" job, without realizing the difference, may end up not getting the results you intended.

What's the difference

Cleaning removes germs and dirt from the surface. by lower the amount of germs, it lowers the risk of spreading them. It is important to note that cleaning removes germs but does not kill them.

Disinfecting, on the other hand, uses chemicals to actually kill germs on the surface. By killing germs lowers the risk of spreading by eliminating them altogether. It is important to note that disinfecting only pertains to killing germs, it doesn't refer to cleaning dirty surfaces or removing germs.

Best practices

Cleaning and disinfecting is an important part of regular home and business health upkeep. It is best to first clean surfaces, removing any dirt, then disinfect, killing the germs. Many disinfecting products require a time frame to remain wet on a surface to fully disinfect. Products such as Lysol can take up to 3 minutes, and up to 10 minutes for the Norovirus.

When to do which one

It is always best, when possible to clean and disinfect for the highest level of cleanliness. Some of the more necessary times to disinfect include:

  • Counters where food was prepared
  • Times of seasonal illness
  • Viral outbreak
  • If a person in your home has been ill

If you are wanting a professional cleaning in your home or business, contact us today!


Commercial Cleaning FAQs

4/7/2020 (Permalink)

A dust mop cleaning the floor Contact us today for professional cleaning. 530-222-0200

SERVPRO across the nation has become a trusted resource for the cleaning and disinfection of homes and businesses during this time. Locally, SERVPRO of North Shasta, Trinity & Greater Tehama Counties has already started the process of helping places like DMV's to be safer with Proactive Cleaning. 

What is cleaning vs disinfecting?

Cleaning is the removal of germs, dirt, and impurities from the surface. It lowers the risk of spreading infection by lower the amount of germs. Cleaning removes germs but does not kill them.

Disinfecting uses chemicals to kill germs on the surface. Disinfecting doesn't clean dirty surfaces or remove germs, but by killing the germs after the surface has been cleaned, it can lower the risk of spreading infection even further.

What is the difference between a Household and Hospital Grade disinfectant? 

Both cover the range of kill claims for Broad Spectrum microbes, but a Hospital Grade Disinfectant has the added kill claim for Pseudomonas aeruginosa. Pseudomonas aeruginosa is a bacterium that is responsible for many surgical and wound infections in hospitals. Hospital Grade disinfectants will have hospital use claims on product label.

What products do we have that are on the current EPA list? 

We currently have five products that are on the list: #100 SERVPROXIDE, #172 Benefect Decon-30, #127N Concrobium Disinfectant 2, #175 Vanquish, and #154F Sporicidin

How many days after the disinfection treatment will the product keep killing SARS-CoV-2? 

There is no time frame for this application with a virus. The EPA does not allow any product to be labeled as a long term “preventative” kill agent for viruses.

I have a competitor that is marketing long-term kill claims on surfaces for SARS-CoV-2, how can this be? 

Your competitor is misleading the customer into thinking a product they are using is EPA Registered for a long-term viral kill claim. The only products that have any type of long-term claim are for bacteria and mold and not viruses like SARS-CoV-2. 

The best actions to prevent contracting COVID-19, given by the CDC are social distancing, cleaning with EPA Registered disinfectants, washing hands regularly with soap and water and not touching one’s face. 

If you interested in having proactive cleaning performed on your home or business, don't wait, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Common Causes of Water Damage

3/27/2020 (Permalink)

Broke water pipe For Water Damage Restoration contact us today! 530-222-0200

Water Damage is one of the last things a homeowner or business owner wants to deal with. Unfortunately, it is something that at one time or another may become a reality. Knowing what to do in those times is crucial to cutting down the damage and the cost of a disaster, but knowing common causes of water damage can help to stop it from ever happening! Here are some common causes of water damage to look out for.

HVAC Units

Moisture can build up in an air conditioner when they are not properly maintained. This moisture can turn into mold as the moisture sits inside of the unit. This is particularly hazardous as it can spread mold spores through as the air blows from the unit.

Household appliances

Many of our household appliances operate with the use of water lines. Over time these water lines get old and can deteriorate. Cracks and breaks can happen when they are not tended to. Pay particular attention to water tanks and washing machines as they are the most prone to cause water damage.

Indoor Sprinkler Systems

Sprinkler systems are great for commercial buildings to help suppress fire damage. Unfortunately, they potentially can create water damage if they break or malfunction. Regularly check your sprinkler system for rust or breakage, and replace them as needed.

Toilet Overflows

An overflow from a toilet may be one of the most common causes of water damage to a home or business. Drain lines can become clogged by products and waste, and main lines may become damaged by tree roots and other natural elements. Always check to make sure your toilet is flowing properly, and don't wait to get professional help if you suspect damage to your sewer lines.

If you have experienced water damage, don't hesitate to contact us. We would love to help!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


We are Cleaning Experts

3/17/2020 (Permalink)

Thumbs up on green background For Professional Cleaning, contact us today! 530-222-0200

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Shasta, Trinity & Greater Tehama Counties






Storm Damage Restoration Flood Awareness

2/27/2020 (Permalink)

Flooded street For Storm Damage Restoration, Contact Us Today! 530-222-0200

The Month of March is flood awareness month. Storms can cause damage unexpectedly, but being prepared beforehand can help to minimize the need for storm damage restoration. What many people may not be aware of is that urbanized areas can be more prone to flooding. Highways, driveways, and parking lots do not allow for rain to absorb into the ground and increases the chance for flooding. 

Conversely, mountainous areas May be prone to flooding as well. Steep hills lead to fast runoff, which causes water to rise quickly. Much like urban materials, rocks and clay soils make is harder for water to absorb into the ground. 

Flood Damage Prevention Tips

Exterior Precaution

Be sure to elevate or protect machinery on the ground. Outdoor furniture and valuable loose items should be moved inside. Any item that is unable to be moved inside should be anchored down. Even heavy objects can be washed away by floodwaters. 

In cases of extreme flooding, floodgates, sandbags, and tarps are a great idea to install.

Interior Precaution

If the water seems to be rising high enough to reach outlets, shut off your electrical service. Remove any rugs or materials that will hold water, this will reduce the risk of mold or mildew. All office electronics and important documents should be elevated to ensure valuable documents won't be damaged. 

If you have experienced Storm Damage, don't hesitate to call us. The sooner you can have an expert out, the less damage there may be. We would love to help!

Contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Signs of Water Damage | Water Damage Restoration

2/24/2020 (Permalink)

Water Damage Ceiling For Water Damage Restoration contact us today! SERVPRO of North Shasta, Trinity & Greater Tehama Counties 530-222-0200

Water Damage can be one of the biggest disasters a home can experience. Of course, water in itself is not a danger, but the longer the water sits, the more damage it causes. One of the keys to minimizing water damage is knowing the signs that it might be happening. Here are some signs to look for that may be telling of water damage.

Water Damage | Signs To Look For

A Bulge In Your Ceiling

As homes age, minor inconsistencies can happen, but a telling sign of water damage is a bulge in your ceiling. This happens when water soaks into your ceiling, which causes the materials to expand leaving a bulge. Also, water increases the weight of the ceiling causing it to sag in areas.

Baseboards Bulging

One of the most common, and easiest to notice signs of water damage is a bulge in your baseboards. Be sure to regularly look through your home at your baseboards to ensure your home doesn't need water damage restoration.

Humidity Change In A Room

Many times you can feel the humidity in a room change when enough water has been leaking. If you notice the air carrying more moisture, don't look past that sign as a coincidence. Be sure to check your home for possible water leaks.

Actual Water Pouring Out

This one goes without saying. If water is pouring out from a place it shouldn't, there is definitely a problem! Immediately shut off your water to prevent any further damage.

If you have experienced water damage to your home or business, don't wait, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Business Failure - Commercial Restoration

2/18/2020 (Permalink)

Man in suit distressed For Commercial Restoration, Don't Wait, Call Us Today! 530-222-0200


Starting a business, for many people, is a big step into the realization of their dreams. For years it has been thought about, planned out, and perhaps sacrifices have even been made to make it happen. But what happens when you encounter a disaster? Planning for a disaster is usually not the fun part of a dream, but it is a vital part of keeping your business alive, in fact, according to FEMA, 40% of small businesses never reopen after a disaster. This is mostly due to a lack of preparedness in the situation. So what can you do to help prevent business failure? Here are some Commercial Restoration tips to help you in being prepared.

Preventing Business Failure

Emergency Ready Profile

An emergency ready profile takes all of the guesswork out for you. As a business owner, your time and energy need to be focused on the people you are helping, not the details of disaster prevention. Thankful with SERVPRO we have an Emergency Ready Profile or ERP that will help to create a response plan for you. An ERP will organize a list of authorized personal, a chain of command, emergency shut off valve locations, important numbers to call, and much more to ensure the event is handled and isolated as quickly as possible. Business failure is the last thing we want to see happen, as we understand the importance of small businesses to the local community, and an ERP will help to stop a disaster from growing any further.

Waiting Perpetuates The Chance of Business Failure.

It is no surprise to business owners the importance of consistency when customers need their services. Being available, and used creates a relationship with customers that is invaluable. When this flow is disrupted, customers can easily find a new provider and begin a new process with another company. Waiting, or not having the ability to respond quickly in becoming operational again is one of the biggest reasons 40% of businesses fail after a disaster. Another reason to respond quickly is that most disasters, when not handled fast, can actually lead to further damage and become more costly. If in the unfortunate event of a disaster, be sure to start the process of restoration as fast as possible. Your business is too important not to.

Choose The Best Restoration Company For You

Most Insurance companies will recommend a restoration company to you, but that doesn’t mean you have to use the one suggested. Unfortunately, not all restoration companies are created equal. There are some great restoration companies out there that will treat you with compassion and perform their job professionally, but be sure to do your research before choosing a restoration company and make sure they are a good fit for you and your business.

At SERVPRO of North Shasta, Trinity & Greater Tehama Counties we value compassion, patience, and professionalism. It is why we believe our company has been as successful as it has. Just like you, our clients are of the utmost importance to us, and we do everything we can to keep their trust and high regard. If you have experienced a disaster and are in need of commercial restoration, contact us today. We would love to help!


Fire Damage Restoration | Are You Prepared?

2/4/2020 (Permalink)

fire fighter and a burned house If you need Fire Damage Restoration, don't wait, contact us today! 530-222-0200

An incident that requires fire damage restoration can happen unexpectedly, but that doesn't mean you can't be prepared. During a fire, the safety of you and your family matter first. Knowing what to do during and after the event will help to keep your family, and your property as safe as possible. Here are some tips to help during a home fire.

Fire Damage Restoration 

Tips to prepare, and what to do after.

Getting out of your home

Small flames can grow into a large in as little as 30 seconds, and It only takes a few minutes for black smoke to fill the house. Along with the intense heat of a fire, what some people may not realize is how dark a room can become due to the thick smoke. 

To be prepared you should:

  • Practice making your way out of your house without the ability to see
  • Locate multiple ways out of each room in your home
  • Have a collapsible ladder in upstairs rooms to escape out of windows 

Once the fire has been eliminated

Caution should always be taken entering your home until the restoration process is complete. Before entering your home again, be sure to check with the fire department to ensure it is safe to re-enter. Upon doing so, be mindful of any possible structural damage, and collect as many valuable documents and records as possible.

Contacting a Fire Damage Restoration Company

As soon as possible, call your insurance company. Keep in mind that your insurance company may have a national account they suggest, but you don’t have to use the company they suggest. After that, be sure to call a restoration company, and start the process of restoration. Fire damage restoration varies in the time it takes to complete depending on the extent of the damage. The Aesthetics is just the beginning of what's necessary to restore a home. Soot can be very hazardous to your health and is best handled by a professional. There is also the risk you could be exposed to electrical elements that should be professionally handled. 

If you have experienced a fire and need fire damage restoration, don't wait, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Water Damage Restoration-Misconceptions

1/27/2020 (Permalink)

Woman catching water with a bowl Water Damage Restoration SERVPRO of North Shasta, Trinity & Greater Tehama Counties 530-222-0200

Water damage restoration may seem like a simple process, but there are hidden dangers that can turn a small situation into a much larger project. Cleaning up water damage, if not done correctly, can lead to mold and a host of other problems that can be costly and hazardous to your health.

Water Damage Restoration Misconceptions

Restoration only requires that surfaces are dry

Absolutely, the surfaces need to be dry, but actions still need to be taken, even after the water damage to the surface has been cleaned up. Sanitization and application of an anti-fungicide are crucial to the process of eliminating the potential of other damages. Also, water can seep through cracks and damage walls, warp floors, and lead to mold if not cleaned up well.

It's not a priority

Although having a water overflow, or water damage checked right away may not seem like a necessity, waiting can perpetuate the possibility of mold growth. Often it's not the areas we see that will cause additional damage, but the areas that are not readily visible. Mold can begin to grow as quickly as 48 hours. Make sure you have a professional clean any water damage you have experienced

I can clean the sewage water in my home

Viruses, bacteria, and parasites are all dangers lurking in sewage water. Restoration professionals are trained to handle sewage water cleanup and eliminate the health risks accompanied with it. Sewage water cleanup may not be the most physically demanding job, but the health risks alone are worth it to hire professionals to get the job done!

If you have water damage in your home, don't wait, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Storm Damage Ball Lightning

1/17/2020 (Permalink)

Lightning Ball For Storm Damage Restoration, Call us today! 530-222-0200

The strangest things we experience happen not in our imagination, but reality. This holds true for our weather and the causes of storm damage.

Imagine yourself in a setting almost 400 years ago, technology isn't quite what it is now, you are sitting in a church and all of a sudden a glowing orb floats into the window. As much as this sounds like science fiction, this, in fact, did happen!

In 1638 at a church in England was the first record of Ball Lightning. Although we don't fully understand ball lightning, we do have some clue of its attributes, and how it is formed.

Although its presence and effects are not as common as lightning storm damage, the danger of experiencing one is real. Ball Lightning is hotter than the surface of the sun and moves erratically. They can be white, red, blue, yellow, or orange, and have tendrils that seem to jerk the ball around. The most commonly accepted theory on how it is created was introduced by John Abrahamson of New Zealand. He believes when lightning strikes the ground it turns the naturally occurring silicon from the soil into vapor. The vapor cools, turns into dust, then the particles are attracted to each other by the charge from the lightning. This results in the particles binding together into a lightning ball.

If you happen to see ball lightning, run! If you have experienced storm damage, and need storm damage restoration, don't run, call the professionals at SERVPRO of North Shasta, Trinity & Greater Tehama Counties!


Why SERVPRO-Serving Our Community

1/6/2020 (Permalink)

SERVPRO technician Contact us today! SERVPRO of North Shasta, Trinity & Greater Tehama Counties 530-222-0200

It was just a few days ago, in a follow-up call had with a customer, that we gained insight into something that revealed the heart of our company in a simple yet profound way. As our customer recalled her experience, she spoke of a specific technician named Marty. She said that Marty was very detailed in explaining why certain demolition needed to happen, what would happen if they didn’t do the work, and how this was going to make the situation better. What she didn’t communicate, and maybe didn’t realize at the moment is that Marty saw how distressed she was. After all, a home isn’t just walls, but the memories made in them. Marty saw this and cared enough about our customer that he extended is his job beyond restoration and made it about her peace of mind.

We want to be a hero and a problem solver to our community. It just so happens that we are good at restoration, so that’s the way we help. We do realize that there are needs in this community that fall outside the reach of restoration, and we have decided to do something about that.

Here are a couple of ways we’ve decided to further help our community


Strong local businesses build a strong community. Every month we have a program called “LoveLocal” that highlights a local business and brings more exposure to their company. The program is a giveaway contest ran on facebook that features a product or service they offer. Video is used heavily in the process, and the company featured each month will end up with a professionally shot promotional video.

Putt It Forward

Putt it forward is a golf tournament we have organized as an annual fundraiser. United Shasta, One Safe Place, Youth & Family Programs, and APD K9 unit are all beneficiaries of this fundraiser. These companies are all phenomenal organizations that are truly making Shasta county a better place. Currently, we are on track to raise close to 30k with this event.

As restoration is the main focus of what we do, helping people in their time of need will continually deepen as the reason why we exist, and situations like Marty had will happen even more frequently. 

For restoration on your home or business from a company of compassionate professionals, contact us today!

SERVPRO of North Shasta, Trinity, and Greater Tehama Counties


Winter Storm Causing Ice Dams On Roofs

1/2/2020 (Permalink)

Ice Dam On Roof If you have experienced winter storm damage, contact us today! SERVPRO of North Shasta, Trinity & Greater Tehama Counties 530-222-0200

When winter weather comes in, snow and ice are sure to follow. As aesthetically pleasing as the scenery becomes, it also presents new challenges. Being prepared and taking proper action can prevent incidents leading to mold and water damage.

Ice Dams

Ice dams form in a unique way. As snowfall begins to accumulate on your roof, the warmer air in the attic begins to melt it causing runoff. The runoff water then refreezes as it reaches the cooler edge of your roof. Over time the ice will build up and create an “ice dam”. 

An ice dam itself is not dangerous, but it can lead to water seeping under shingles, and through your roof. As this continues to happen, the chance of water damage and mold increases. 

How To Prevent An Ice Dam

keep your attic and roof cold.

About one-third of the heat loss in a home is through the

ceiling into the attic. There may be areas in your home with gaps leading to your attic that can be filled it. This will save on energy costs as well as keep your attic cooler.

Eliminate heat sources under the roof.

Lights and heaters in the attic can cause enough heat to melt the snow on the roof above. Turn off all attic lights and heaters, and if possible, ventilate your attic to allow it to stay cool.

Clear Snow off of the roof with a roof rake.

An ice dam snow rake, which is an aluminum scraper mounted on a telescoping aluminum pole, is the simplest solution for occasional heavy snows. Be careful not to damage your shingles though while using it, as your shingles become more brittle in the cold weather.

If you have experienced winter storm damage, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Preparing Your Home For A Winter Storm - Redding Restoration

12/18/2019 (Permalink)

snow on house For Storm Damage Restoration Contact Us Today! 530-222-0200

With winter here, colder temperatures, ice, and snow present different challenges we all need to be ready for. Being prepared beforehand will minimizing and in many cases avoid damage altogether. Here are some tips to help you prepare.

Prevent water damage by preparing your home's exterior

  • Repair roof leaks

Often roof leaks are noticed when it's too late. Heavy rain and snow present a real danger for leaky roofs to lead to water damage. Have your roof inspected to ensure it is ready for the winter precipitation.

  • Clean rain gutters 

Clogged gutters can lead to water overflow and trapped water can rot the wood boards your gutters are mounted to. When this happens it could allow moisture to enter your home.

  • Cutaway tree branches near your home

Trees that remain untrimmed near your home can break under the weight of snow and ice, and fall on your causing damage to your roof, and potential water damage to the inside of your home. Have your trees trimmed before the winter months arrive.

Prevent Fire damage and other dangers by preparing the interior of your home

  • Caulk and weather-strip doors and windows.

This will help to keep out the cold as well as any moisture. Another great idea is to insulate your home by installing storm windows, or you can cover your windows with plastic to keep out the cold.

  • Have your chimney Inspected 

Using a fireplace is a great way to keep your home warm, but can lead to fires if your chimney is not in proper condition. Ask your local fire department to recommend an inspector or find one online.

If you have experienced storm damage to your home or business, don't wait, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties.



Cleaning up after a fire

11/30/2019 (Permalink)

Fire fighter in fire For fire damage clean up, contact the professionals at SERVPRO® of North Shasta, Trinity & Greater Tehama Counties today! 530-222-0200

The dust has settled, you are starting to get your bearings back, now what do you do to put your house back together?

Of course, hiring a professional restoration company is the best answer, but here are some tips in the case that you are unable to.

Fire damage may go beyond cosmetic.

Have your house inspected. Electrical wiring, foundation, and wall supports may have been affected and should be corrected before any cleaning or cosmetic repairs are performed.

Be Aware of Carcinogens.

Much of our household materials are now petroleum-based. When they burn, cancer-causing carcinogens can be released through soot and smoke. Always wear a respirator when cleaning up after a fire, and be fully covered to be as safe as possible. Additionally a

HEPA vac with proper filters and the use of air scrubbers are vitally important to removing carcinogens. The danger of carcinogens is one of the main reasons we highly recommend having a professional restoration company do the work for you!

Removing Soot.

Soot can become oily, and very hard to remove. Cleaning soot with water may spread the problem rather than clean it. Instead of water, a better idea may be to use a vinegar solution, but even then it can be difficult and may take multiple cleanings to remove the soot.

Checking and getting rid of the remaining materials.

Smoke can penetrate most packaging and the heat from a fire can damage items that may look safe to use. Perishable and non-perishable foods should be thrown out as smoke most likely has penetrated the packaging. Makeup and medicines may have been damaged in a way that can make them harmful and should not be used. Appliances should be checked before using, as the heat and possible water could have damaged the electronics.

Overall, when cleaning up after a fire, it is best to have a professional restoration company do the work for you. Your safety and well being is too important to be put at risk!

For fire damage clean up, contact the professionals at SERVPRO® of North Shasta, Trinity & Greater Tehama Counties today!


Company Culture Matters-Redding Restoration Company

11/27/2019 (Permalink)

Restoration workers A Professional Restoration Company with Compassion! Contact us today 530-222-0200 SERVPROnorthshasta.com

We follow those who lead, not because we have to, but because we want to. We follow those who lead, not for them, but for us.” -Simon Sinek

Personally, It has been a rare occasion that I have worked in an environment that engages and platforms the strengths of their employees as much as SERVPRO of North Shasta, Trinity & Greater Tehama Counties. Definitely not what you would expect from a restoration company!

Thankfully, in my opinion, SERVPRO of North Shasta, Trinity & Greater Tehama Counties is much more than just a restoration company. Sure, what we do is the restoration of homes and businesses, but why we do it is much deeper than fire, water, and mold.


We take pride in holding true to our vision of "Helping our community in their time of need". Many times, our heart goes beyond the scope of our primary work, which has given way to starting programs like LoveLocal which is an effort to help enrich our community by spotlighting local companies. Additionally, we have helped many outside organizations like ThinkPink, South Shasta Food Drive, and S.H.I.E.L.D. Regional Training where we have raised close to 37,000 dollars in donations.


It is rare to come in and not have a day filled with smiles and laughter. There is something to be said about a team that genuinely enjoys what they do, working together. There's a synergy that happens which allows those involved to accomplish much more together than they would alone. You can even see some of our fun times through our "Office Antics" series!

In our line of work, it is unfortunate that we come across people, in many ways, on their worst day. It's no wonder that those who truly have a heart for people gravitate towards this type of business. Thankfully for us, our particular franchise champions this as a cornerstone of our culture, which reflects highly in the team that has been developed at SERVPRO of North Shasta.

In an unexpected, disaster situation, your world can be seemingly spinning out of control. At SERVPRO of North Shasta, we take great pride in bringing confidence to these situations by helping our customers understand there is always a solution. In fact, it was said best in a recent interview by our leader and owner Doug Stephens,

"People will come home to a whole house full of water, their furniture is all wet, their clothes are wet, and they think how am I ever going to fix this, well there's a way to fix that, we do it every day!"

SERVPRO of North Shasta



Disaster and Insurance - Redding Restoration

11/15/2019 (Permalink)

Post it note on board For disaster restoration, contact the professionals at SERVPRO of North Shasta today! 530-222-0200

There is never a good time for a disaster to happen and when it does happen chances are you already have so much on your plate. There’s a good chance you may be overwhelmed with stress from damages and trying to figure out how to get the repairs going. On top of it all, now you need to contact your insurance and see if these particular damages will be covered or not. 

How the SERVPRO® of North Shasta, Trinity & Greater Tehama Counties office can help you

When you experience a disaster please call SERVPRO of North Shasta, Trinity & Greater Tehama Counties, the longer you wait to call

professionals for disaster relief clean up the more secondary damages can begin to form, like mold. Let us restore while you rest. 

  • Insured parties have the right to choose any contractor or mitigation specialist, not just the one the insurance company suggests. Many people think that the only choice they have is the one company the insurance provider refers to. However, that is not true. The Insured ALWAYS HAS THE RIGHT TO CHOOSE. 
  • We will be in direct contact with the adjuster for approvals and updates, so you don’t have to. 
  • We also can schedule any necessary testing, abatement, storage pod, and dumpster deliveries. 
  • Not all people realize how important it is to stay in contact with their adjuster throughout the mitigation process. Your adjuster should be able to give you the information about how the claim process works if you have a deductible and how the payment process works. 

The office works well as a liaison between you and your insurance company. SERVPRO is the preferred vendor for nearly all the large insurance companies. We also go above and beyond insurance protocol. When a disaster happens you need the best, don’t hesitate to call SERVPRO of North Shasta, Trinity & Greater Tehama Counties, 24/7-365. 530-222-0200

Water Damage Restoration-Appliances

11/14/2019 (Permalink)

Dishwasher For Water Damage Restoration, contact us today! 530-222-0200 www.SERVPROnorthshasta.com

Most people are surprised to hear our office is inundated with water damage restoration calls throughout the year. Generally, we associate water damages with flooding, snow, and tree damage. The truth is, most of the water damage is caused from within your home from items you use daily. Appliances.  

Top 5 appliances that cause water damage

Water Heaters top our list! Recent studies from consumer reports and rainbow international show that 69% of water heaters fail because of a leak. We suggest flushing your water tank every 6 months but please don’t wait longer than a year. This will help remove sediment and prevent clogs from forming which may cause leaks later.

Refrigerators can have multiple ways of water damage, ice maker, water dispenser and condensation lines. These can usually be prevented by regular maintenance checks every year. Pull your refrigerator away from the wall and gently dust the back off. Check the water lines, they are the normal culprit for leaks. These lines can get cracks and have pinholes in them from the heat coming from behind the fridge.

Dishwashers have many components that can become compromised, switches, valves, and hoses. However, the number one reason for the majority of water damage is caused by too much detergent, or even the wrong type of detergent, causing the washer to become clogged and overflow. Please check your user manual if you are unsure of any operational procedures.

The washing machine's most commonpoint of failure is on the water hose. Sometimes an uneven load of laundry can make the whole machine unbalanced and pinching the hose spraying water everywhere. We would like to suggest a quarterly inspection on the hoses, checking for rust of fitting, cracking and leaving plenty of space between the wall and machine so the hoses won’t get pinched.

Air conditioners can offer great relief, but they can also create water damage in the entire home. Most of the water damage comes from the condensation lines, followed by a broken fitting. Having an annual maintenance check on your AC unit will help keep it from malfunctioning later.

If you need water damage restoration please don’t wait, call for help immediately. You’ve already experienced enough with water damage, the last thing you need to deal with is mold. Help prevent mold growth and call for guidance as soon as possible.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties is here for your 24/7/365, 530-222-0200

Fire Safety tips - Fire Extinguishers

11/4/2019 (Permalink)

Fire Extinguisher For fire damage restoration in Redding and the surrounding area, contact us today! 530-222-0200

Fire Safety Redding-Fire Extinguishers

Today’s hot topic is Fire Extinguishers

A little bit of history: The very first recorded fire extinguisher was in England in 1723 created by a chemist. It was made from cast and the fire extinguishing compound consisted of a pewter chamber of gunpowder. This contraption was then connected to a series of fuses which were then ignited, the gunpowder exploded, scattering the mixture.

Fun Fact: The fire extinguishers as we know them weren’t invented until 1816.

For more fire safety and info, go to www.firerescue1.com

The A, B, C (and D’s) of fire extinguishers:

What do the classifications of fire extinguishers mean? Which do you have? Will it work for what you intend to use it for?

A: Works for combustible materials like paper and wood.

B: Ares used for flammable oil-based liquids like gasoline, grease, and oil.

C: Operates on electrical fires.

D: extinguishes flammable metals.

You might see multiple letters in companied with a number looking like this, 10-B: C. The number represents how big of fire the extinguisher is good for. In this case, 10-B:C is good for 25 square feet; B - is good for gasoline and grease, C - works for electrical fires.

How to use an extinguisher?

P- Pull the pin

A- Aim the extinguisher nozzle at the base of the fire

S- Squeeze the lever evenly and slowly

S- Swipe side to side to cover the affected area

Where should you keep fire extinguishers?

They should be located on every floor or in each room. You want to have a fire extinguisher near any heat sources like your kitchen and garage, furnace, water heater, and even your laundry room. It’s also a good idea to have a fire extinguisher in your bedrooms, in case you need to create a safe path out of your home. It is important to be able to reach a fire extinguisher within 6 seconds of it starting. That quick action can help prevent property damage and save lives.

Fire damage restoration in Reding, CA and the surrounding areas.

SERVPRO® of North Shasta, Trinity, and Greater Tehama Counties is here to help you if a disaster affects your home or business. We are open 24/7/365, you can call us at 530-222-0200.

For more tips check out our Youtube Tips-On-The-Go playlist!

How To Keep Pipes From Freezing-Redding Restoration

11/4/2019 (Permalink)

Icicle For Storm Damage Restoration, Don't hesitate, contact us today! 530-222-0200 SERVPROnorthshasta.com

You might think freezing temperatures are too far in the future. The fact is, it's just around the corner. We have already had snow just above 4,000 feet elevation and it’s only the beginning of October. This is the perfect time to plan and prepare for freezing temperatures. It’s essential to prepare ahead of time for potential impacts this winter that storm damages can bring, including pipes freezing.

Dropping temps can do catastrophic damage to your home. For example, 250 gallons of water a day can come out of a small 1/8-inch crack from a pipe, creating structural damage, flooding, and mold growth.  

Tips to help prevent frozen pipes:

Turn up the heat

               If you are going away for a few days during the winter, it’s recommended by many insurance companies to keep the heat at a steady 55 degrees. This will keep your home just warm enough to keep the pipes from freezing.

Open your doors 

               As the temperature drops, it’s a great idea to keep the cabinet doors open in your home to allow the heat from the rest of your home to warm up the pipes.

Faucet Drip

                When pipes freeze it’s the pressure that is formed between the blockage and the faucet that will cause the pipe to rupture. Letting the faucet drip (preferably with warm water) avoids the pressure from building.

Insulate, Insulate, Insulate 

               Usually, pipes are located where there isn’t much insulation, like attics and basements. You can use fiberglass sleeves or foam to dramatically reduce the chances of your pipes freezing.

During frigid weather, frozen pipes are the most common cause of property damage. In the disastrous event you encounter any kind of water damage loss, call SERVPRO of North Shasta, Trinity & Greater Tehama Counties at 530-222-0200 for immediate response. You will have a greater chance of mold growth the longer you wait to call. We have the training and knowledge to mitigate the destructive effects that water damage can cause.

Shasta County Hailstorms | Redding Storm Damage Restoration

10/30/2019 (Permalink)

Hail on grass If you have experienced storm damage in Shasta County or the surrounding area, contact SERVPRO® today! 530-222-0200

Right when we think there is any time to relax from all the repairs you’ve completed from the last weather disaster something else has hit the North State, Hail. (First comes fire, then comes snow, then comes...oh hail nooo) 

Hail is formed from layers of water freezing in a cloud. Frozen droplets begin to fall from the cloud during a storm and then is pushed back up into the cloud by an updraft of wind. As the hail is traveling up, it gathers droplets that freeze to the hailstone, adding layers to it. Hail will fall when it becomes too heavy or the updraft stops. A 3-inch hailstone can fall at a speed of 110 miles per hour.

Nearly 30% of hail damage claims have a miscalculation on the date of loss. Most claims are filed almost a year after the storm even took place, simply because most people don’t inspect their roofs after a storm.

Verisk Insurance Solutions reported from 2000 to 2013 Insurers paid nearly 9 million claims for hail losses, which totaled over $54 billion. It's estimated that over 10 million properties in the nation were damaged by hail events in 2017.

If you are in a hailstorm, take cover immediately.

after the storm as passed and you are safe. You can check to see the condition of your property and belongings. The most common areas to check for damages from hail are; Roofs, vehicles, windows, AC units, and siding. Hail doesn’t come alone it usually is accompanied by rain, check for flooding in low-level areas in your home or property. If you are in the Redding and Shasta County area, SERVPRO® of North Shasta, Trinity & Greater Tehama Counties is here 24/7/365 for any help you may need during this time. We are also available to answer any question you have about damages and the process of restoring your home. 

 Contact us today!


PGE Shut off - What to do - Redding Restoration Company

10/30/2019 (Permalink)

Birds on a power line If you have experienced fire damage caused by fallen power lines or any other disaster, contact us today. 530-222-0200

Many of the residents have had their power turned off in Shasta, Tehama, and Glenn counties. This is an unpredictable power shutoff mandate; PG&E is shutting power off to keep the communities safe from large weather events that may cause fires like the one in Paradise. At the beginning of October, the vice president of PG&E gave an estimate of updating over 7,000 miles of power lines that may take 10-14 years in high fire risk areas. He also claims that it can take up to 8 years to improve vegetation management on 25,000 miles of power lines in high-risk areas.

With this PGE Shut off, we need to be prepared for no energy for many days.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties wants to help you when your power is out. Here are some steps to help you prepare.

  • Make sure you have at least 7 days of food and water for everyone in your home.
  • Find alternate plans for medical devices.
  • Have a good supply of fresh batteries.
  • Have plenty of flashlights ready.
  • Make sure you have plenty of fuel for your vehicles and or generators. Chances are if you don’t have power your local gas station might not be open.
  • ALWAYS keep generators outside and away from windows.
  • Keep the fridge door closed as much as you can, this will keep the cool air in the fridge. Use thermometers in your freezers and refrigerators to make sure you are well under 40 degrees. You might have to get ice or dry ice to keep your food from spoiling. If the temperature goes over 40 degrees for 2 hours or more the food has spoiled.

Power outages can impact our communities and our local economy. These outages can disrupt your water supply as many of our locals depend on wells and your pumps can’t operate without electricity. Your transportation methods may also become interrupted, as gas stations may not even be open for business and if they are, they may be overloaded with customers or even run out of gas and fuel. Communication systems can go down during an outage, which can leave residents in the dark when it comes to the latest information in safety status. Please take the time to prepare for yourself and families, this will help you considerably in the years to come.  

For more helpful tips, check out our Tips-On-The-Go episodes on our Youtube Channel.

Also keep up to date with your local restoration professionals SERPVRO® of North Shasta, Trinity & Greater Tehama Counties 24/7-365


Mold In Your Home Or Business

10/21/2019 (Permalink)

Mold Growing in Home? Bad Mildew Odor? Call your Redding, California SERVPRO Mold Cleanup Experts! 530-222-0200

Have you noticed mold in your home or business?

Mold can quickly become an issue where water is introduced into your home or business, such as a leaky pipe or roof. Most people don't realize how rapid mold can grow, typically as soon as 24 hours. Mold can cause significant damage to your property and health.  If you suspect your home or business has mold, SERVPRO® is here to thoroughly inspect your property. If we find mold, we are trained, equipped and experienced to handle any mold situation.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties is here to keep you and your family safe from mold, here are a few mold facts everyone should know.

  • The water source must be repaired before mold remediation can begin, or else mold can return.
  • Mold can be found anywhere, in and outdoors.
  • Spores flourish in moisture and can grow into colonies when exposed to water.
  • Spores are so small they can float in the air and often enter your home or business through doors, windows, AC units, your clothing, and even pets.

Our Process:

We shut down all heating and cooling systems to prevent the spread of spores.

 In some cases, we can set up containment areas to isolate and eradicate the mold.

Our team then uses powerful commercial-grade air filtration devices known as "air scrubbers" and HEPA vacuum, to stop the spread of mold in your property.

Any mold-infested materials like carpeting or drywall may be necessary to remove and dispose of to stop mold growth.

We use a SERVPRO® antimicrobial product to remove mold and stop new mold colonies from forming.

We also clean your belongings such as clothing, furniture or other possessions affected by mold.

Our staff also is trained to remove odors from mold in your home or business.

Click here for more information on how we can help with mold.

 SERVPRO® is here to help restore your home or business to pre-damaged conditions or better. Please call us to help you in your time of need. 530-222-0200

Community Involvement

10/15/2019 (Permalink)

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties Crew For emergency restoration from a company with professionalism and compassion, contact us today! 530-222-0200

At times it can be hard to articulate the authentic care and pride we take in helping our customers. There have been quite a few situations over the years that have truly moved us, and we felt it was only fair to share some of those moments with the rest of the world!

Here are some words from employees of SERVPRO® of North Shasta, Trinity & Greater Tehama Counties on the community we have helped

Community involvement

An elderly gentleman had water damage in his home and was relocated temporarily to a hotel. He expressed that he was afraid that if laid down flat on the hotel bed he wouldn’t be able to breathe well, he mentioned to our staff that he usually sleeps in his recliner. Once our techs heard this, they picked up the recliner on their own time and brought it to the man’s hotel room so he could sleep easily.

When the Carr Fire broke out, one to the many parts of the North State it threated was our local museum and animal sanctuary. The animals at this park are non-releasable and most are rescued, many of them are native to North America and Redding in particular. When we heard the facility was being evacuated and nearly 70 animals were in danger, we donated our air purifiers to help keep the animals from breathing the toxic air.

After doing extensive research, we learned about how much danger firefighters and their families are in after a fire. With the majority of building materials being petroleum-based, the ash is made of very dangerous carcinogens which causes cancer. SERVPRO of North Shasta donates hospital-grade disinfecting wipes to all the fire stations in the area. These wipes are used to clean the turn out gear and stop the spread of the cancerous carcinogens. Our community’s safety is always our top priority, we are always happy to help in any way we can.

Our team came across the SHIELD Training organization. This is a new training organization and facility that incorporates all forms of Law Enforcement, Fire personnel, and Paramedics. This facility holds all training courses required for all fields and can also be used as an additional substation for a large emergency operation. SHIELD is holding a large black-tie event; our staff is donating time to gather donations and create their promotional videos and social media.

It's amazing to see how much can be accomplished in the community when we all come together. SERVPRO® of North Shasta, Trinity, and Greater Tehama is happy to be a part of the community and help in any way we can.

The "F" Word

10/14/2019 (Permalink)

Fire, Smoke, Soot and Ash Damage Cleaning in Redding and Shasta County? Call SERVPRO Now! 530-222-0200

Are you at danger for a home fire?

An “F” word I’m sure we are all fed up of hearing is “Fire”. Every time we turn on the news or log on to social media, there it is. Fire is sadly a huge part of our life in Northern California. Much of our community experienced the Carr, Hirtz, Delta and Camp fire. We hopefully understand the steps to help prevent wildfires from spreading, but how much do we know about home fires, or how they can ignite? Can our brand-new appliances be the cause of house fires?

National Fire Protection Agency states nationwide over ½ million structure fires were reported from appliances, 13,000 injuries, nearly 3,000 deaths and more than 10 billion dollars in damages.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties wants to make sure you and your family stay safe and understand the fire hazards home appliances can have.

For instance, Dryers are at the top of the list for appliance fires. Simply cleaning the lint trap after every use can help reduce the risk of fire. We would like to suggest cleaning out dryer vent behind the appliance at least once a year.

Toasters are also high on the list of fire hazards. Crumbs can build up at the bottom of the elements and then easily overheat and start a fire, please remember to clean your toasters every month.

One might never think a refrigerator can start a fire in your home however the compressor can overheat or an electrical short can be the cause of a fire. It is suggested to have a routine maintenance check on your refrigerator once a year.

These appliances pose a high risk of fire danger to your home. Its recommended to NOT operate these appliances while you are out of your home or while you are sleeping, run them ONLY while you are present and awake in case you need to shut down the power source and or contact your local fire department.

We would like to mention it’s important to keep all documentation like receipts, photos and even the failed part from the appliance. This is excellent information given to your insurance provider. If your appliance was damaged, the manufacturer may have to be contacted regarding your home damages and replace your appliance. This information can help your insurance speed up the claim process. As always SERVPRO® is also here to help you through this process as well, getting your home and life back in order Like it never even happened®. 


How to secure your property after vandalism

10/7/2019 (Permalink)

When life happens and you need help please call SERVPRO® of North Shasta, Trinity & Greater Tehama Counties @ 530-222-0200

How do you get your property secured after it's been vandalized or burglarized?

What do you do after your business has been vandalized or burglarized and law enforcement has come and gone? How do you get your business up and running quickly? SERVPRO of North Shasta is here to help with a variety of services.

Broken windows? Busted door? Arson damage? SERVPRO® can help! Please call 24/7 at 530-222-0200

After your business has been vandalized or burglarized it is normal to feel violated and angry. At the same time, you must figure out how you are going to get your building repaired and business up and running. You could have broken glass, damaged door jams, even blood. SERVPRO® is here to help at any time day or night. We can provide board up service, disinfect the crime scene, as well as larger repairs. If you have been a victim of arson, we can also provide you with temporary storage with written and photographed inventory list of your belongings and offer soot and order removal of your items.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties would like to share some facts about vandalism to help keep you safe.

*Most criminals can burglarize a building in under 10 minutes

*Burglary and vandalism cost US businesses over 800 million dollars in property loss.

*Criminals used forcible entry nearly 60% of the time.

*On average one vandalism incident can cost business almost $3,500.

We want to help you prevent damages and loss of business. Vandals bring property damage and cause fear of crime, your customers may worry about their safety, taking their business elsewhere. Some businesses can respond to vandalism and crime by reducing office hours potentially losing sales. Let SERVPRO® help you keep your business up and running. Our staff is available to help you 24/7, call 530-222-0200.

Restoration Services-Why choose us

10/7/2019 (Permalink)

Employees of SERVPRO® of North Shasta, Trinity & Greater Tehama Counties Restoration Services from a company with compassion. Contact us today 530-222-0200 SERVPROnorthshasta.com

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties has become an industry leader in the Redding and Shasta County area. Our expertise and professionalism speak for itself, but the driving force behind what we do goes beyond fire damage and water damage restoration. 

Helping our community in their time of need through expertise, compassion, patience, and professionalism is the vision of our company. We believe in our community, and that is because of the people in it. We have come across some of the most resilient and valuable people you can imagine, and unfortunately, even they have days where disaster strikes. 

Disaster Clean Up

Services with compassion. We pride ourselves in having a staff that truly cares for the people we come across in our daily work. This shows through the joy in our office culture. We are extremely selective with who we hire because ultimately we know the quality we hire is the quality you will be treated with. Often we meet people on their worse day, and it is our goal to bring some semblance of normalcy back to their lives. We understand that every time emergency clean up services are needed, it can leave you feeling lost and confused. This is why trust and compassion have become the benchmark for how we treat every person we have the opportunity to serve. 

Water Damage Restoration, Fire Restoration, Biohazard Clean Up 

If these are services you require, you will be treated with honesty, compassion, and professionalism at every turn. Contact SERVPRO® of North Shasta, Trinity & Greater Tehama Counties today 530-222-0200 

SERVPRO’s® Emergency Ready Program necessary for my business?

9/30/2019 (Permalink)

When life happens and you need help please call SERVPRO® of North Shasta, Trinity & Greater Tehama Counties @ 530-222-0200

Are you prepared for the worst?


With the very recent wildfires, flooding and snow fall the North State has seen the last 2 years, putting a business preparedness plan in place is crucial.

FEMA’s most current business disaster report claims nearly 40% of small businesses never reopen after weather tragedy strikes.  Considering it only takes a couple inches of water to cause thousands of dollars in damages. When it comes to wildfires losses, the nation’s damages in the last 2 years, have exceeded 40 billion dollars. National Oceanic and Atmospheric Administration’s (NOAA) statement of disaster, indicates from 2016 to 2019 the cost of damages from weather just in the state of California shot up to 48 billion dollars.

Planning for disasters can help you save costs, time and headache when you find yourself ankle deep in water.

Being prepared is vital for making it through any kind of disruption the weather will bring, whether that’s a fallen treeleaky roof or fire. It’s hard to imagine these events taking place and when they do hit, it’s ALWAYS at the worst possible time. Understanding what to expect in advance is key to help minimize any lost time your business might experience.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties provides an Emergency Ready Profile (ERP) service at NO COST to business owners and private residents. It contains important information you and your staff will need in case of an emergency. This profile provides your company with the building details like locations of gas, water and electrical shut offs. There is an app for your smart phone/tablet, hard copy and tags on shut off valves, informing you and your staff of the proper steps of how to use the shut off valve, and a list of your preferred contacts like, electricians, plumbers and utility company.

By working with SERVPRO® of North Shasta, Trinity & Greater Tehama Counties to create your custom-made Emergency Ready Profile you will have the advantage of 50 years of experience in reducing the impact of any man made or weather disaster. SERVPRO® is a leader in fire and water damage with a 24/7 on call service response and can help you quickly get your business or home back in pre-disaster or better conditions.

When life happens and you need help day or night please call

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties

@ 530-222-0200





Emergency Board Up Shasta County

9/24/2019 (Permalink)

Boarded up house For Emergency Board Up Services contact us today! 530-222-0200

The North State is filled with tremendous natural beauty and incredible community strength. With that beauty can come powerful devastation in the forms of snow, fire and wind storms creating huge amounts of damages throughout the town. (We may even experience a newer type of storm, a transient storm, with it coming great effects of vandalism to our homes and businesses.) After these storms pass, our community always unites to help each other as much as possible. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is here to help secure your property to make sure your home and its contents remain safe no matter what kind of storm that created this disaster. 

SERVPRO Emergency Board Up Services

Fast response 24/7/365

Our 1-4-8 service response guideline. 

1- Within one hour from notice of loss SERVPRO will contact to arrange service

4- Within four hours of loss notification SERVPRO will be on-site to start board-up services. 

8- Within eight hours, a verbal briefing of the scope will be communicated to you by our SERVPRO Professionals 

*Securing a property to avoid additional damages we use plywood and lag bolts to secure your property from further damages like wind and rain. This method also gives protection from burglars. 

No more need for signs like “you loot we shoot” when you have SERVPRO board up your property.

We can provide emergency water extraction with portable or truck-mounted extraction units to perform effective water removal. 

    • The technical term is Pathogenic Contaminated Waste Water Removal. In some cases, contaminated flood waters can make its way into your property, that’s where we come in and mitigate the water damages. 
  • Emergency board up of windows and doors 
    • Board up services diminish the chance of theft and any secondary damages from outdoor elements.

Board ups are most effective if they take place as soon as possible because a home can become contaminated with floodwaters, fire carcinogens or other debris that can cause secondary damages. Board ups are also necessary for your insurance. Most insurance policies require board-ups for liability purposes, insurance companies don’t want unauthorized individuals having access to your property for theft and/or injury reasons. You need to board up your home or business please contact SERVPRO of North Shasta, Trinity & Greater Tehama Counties to assist you any time of day or night.


Arson - Can It Be Prevented?

9/16/2019 (Permalink)

Fire, Smoke, Soot and Ash Damage Cleaning in Redding and Shasta County? Call SERVPRO Now! 530-222-0200

The summer of 2018 seemed to be a never-ending siege of fire. While most of our community in Shasta County was just starting recovery from the Carr fire there were suddenly many arsonists setting fires to businesses, homes, and fields. SERVPRO® of North Shasta, Trinity & Greater Tehama Counties want to help educate our community with tips for prevention.

The U.S. has just over 30,000 fire departments. 1,800 are professional departments that protect about 44% of the population. 23,000 are strictly volunteer departments and protect nearly 24% of the population. While the rest are blended, both volunteer and professional fire fighters. America has one of the highest per capita arson rates in the world. Reported by the National Institute of Restoration arson is the main cause of fires in commercial building and the second for residential fires.


Awareness: Inform employees about the importance of reporting strange behavior of customers or passersby's.

Lock Your Doors and Windows: Make a note of who has keys and access to your property. Do not allow any unauthorized individuals access to your property. Create an adequate lockdown method when your business closes at the end of its shift. Most criminals like "soft targets", secure your business to prevent arsonists from having access to it.

Keep it Clean: Eliminate trash buildup around your building.  Trim or remove bushes and shrubs that may block visibility to your property.

Choose a Fire and Burglar Alarm Systems: Have a fire or burglar alarm that is linked directly to your law enforcement agency and fire hall.

Buildings' Exterior: Security cameras and motion lighting can often be enough to deter criminals away from your business.

Arson fires reported to U.S. fire departments exceed 260,000 per year. That includes over 1,300 civilian injuries and almost 450 deaths, plus arson brings property damage total to 1 billion dollars.

SERVPRO® is here to help North Shasta, Trinity and Greater Tehama Counties prepare against arsonist. We want to share tips for making your business less of a target to arsonists. For more information please refer to our blog and service page.




Storm Damage in Shasta County

9/11/2019 (Permalink)

Lightning strike in a storm If you have had storm damage to your home or business contact us today! 530-222-0200

Lightning damage for a Redding resident.

On March 27th, 2019 a Redding resident was in for a "shock" when lightning suddenly struck a tree near their home. As reported by KRCR news, a nearby resident named Ginnifer Carpenter gives her account

"A huge blue flash and it felt like a bomb hit our house. You know it's probably just seconds but everything just turned blue for a split second and like I said it was just raining so hard and with the hail and everything, it was just making it very hard to see what was going on," 

According to National Geographic, A flash of lightning can heat the air around it to temperatures five times hotter than the sun’s surface. 

What we were surprised to find was due to the extreme heat in a flash, the moisture in a tree can immediately vaporize when lightning hits it. This builds pressure which can lead to the tree exploding. Many times, it is surprising to find what caused the storm damage, but what is never a surprise is the way we handle storm damage restoration. 

Helping our community in their time of need through expertise, compassion, patience, and professionalism. At SERVPRO® of North Shasta, Trinity & Greater Tehama Counties we take pride in our work and the way our customers are handled. 

If you have experienced storm damage, we would love to help!

contact us today


Water Damage Restoration Service

9/10/2019 (Permalink)

Water Damage On Kitchen Floor | Redding Restoration

The onset of water damage can happen quickly, and many times knowing what to do next, can be unclear. Further and more serious problems can occur if water damage restoration services are not applied quickly. Many times the amount of restoration needed can be affected by the action taken after a water emergency. Here are a few ways water damage can have secondary effects.

Standing water can cause illness.

Stagnant or standing water is a breeding ground for bacteria, parasites, and diseases. The longer it is standing, the more potential for risk. After sitting for 3 days, fresh or potable water becomes a category 2, which means it is slightly contaminated. After 7 days it becomes classified as a category 3, which is grossly contaminated.  In many instances, the source of water damage can be from a sewage pipe, which would increase the risk of illness.

Mold caused by moisture.

As cdc.gov states, Mold growth is encouraged by warm and humid conditions. Plainly stated, where there is mold, there has been water damage. Once mold sets in, it spreads quickly and makes for an unhealthy environment everywhere it is present.

Secondary moisture/humidity.

Most people do not realize how much the moisture from water damage can affect their household items. Warm and closed environments release moisture into the air. Enough built-up moisture can damage electronics, pictures, wallpaper, and many other household items.

Call SERVPRO® of North Shasta Today!

If you require water damage restoration service, don't let the damage become worse. Contact the experts at SERVPRO® of North Shasta today!



SERVPRO, you do that too? | Redding Restoration Company

9/9/2019 (Permalink)

Redding and Shasta County Restoration Services Available 24/7 530-222-0200 "We are always here to help"

The community in Shasta County has seen us driving around in our bright green SERVPRO fleet a lot this past year. It's easy to link us to fire damage and water damage restoration from the natural disasters we’ve had. However, there is much more to us than just fire and water clean-up.

First, we have a 1-4-8 policy. Within 1 hour from notice of loss, we will contact you for service. Secondly, within 4 hours of loss notification, we will be on-site to start mitigation services. Thirdly, within 8 business hours, a verbal briefing of the scope of work will be communicated to you by our staff.



Fire, Smoke, and Soot

Water Removal and Dehumidification 

Mold Mitigation and Remediation

Move-Outs and Contents Restoration

Document Drying     

Contents Claim Inventory Service 


Biohazard, Crime Scene, Hoarding and Vandalism

Carpet, Upholstery, Drapes, and Blinds 

Ceilings, Walls and Hard Floors 


Among this extensive list of services, we also are here as advisors. You could be wondering if damages are worth filing a claim and potentially getting dropped by your insurance provider, we are here to help with information on costs and services. 

Our customers usually don’t have a preferred vendor, if that’s the case for you, we have a list of vendors in every area we operate in. If you need an electrician, roofers, plumbers, and general contractors, we have a list of companies we trust, that you can use to help you with your needs. 

Our staff; we all must complete an extensive background check before being considered for any position with SERVPRO of North Shasta making our staff safe for the community. We are a like-minded team; here to help with any disaster that comes your way, day or night. We treat every incident as if it happened in our family’s home. Manors and politeness are our top priorities while working with you through this disaster that has temporarily disrupted your life. 

For Restoration Services in Redding and Shasta County, contact us today!



Water and Flooding Drying and Clean Up for Shasta County Homes and Businesses

9/2/2019 (Permalink)

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties Call Now! 24/7 365 at 530-222-0200 Like it never even happened. ®

The First Step - Call SERVPRO® of North Shasta, Trinity & Greater Tehama Counties Immediately When Water Damage Strikes Your Redding, California Home or Business


Water leaks, broken pipe and plumbing, storm and rain damage and flooding situations require quick responses.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties; when you ask Why SERVPRO®? has achieved 5 star reviews Google MyBusiness, Yelp and  Facebook which represents our ongoing efforts to support local Northern California and Redding first responders, residents and commercial business partners.  Our water damage restoration technicians and services come highly recommended.

Water Damage Strategic Restoration Assessment

Our IICRC certified and trained technicians will quickly arrive at a home or business to assess damage and determine the best course of action for water extraction and restorative drying. The goal is to get the premises back to preloss condition. 

Key Differentiator – SERVPRO® Brand

WE KNOW what to look for.

WE ASK the right questions.

WE INITIATE an immediate plan of action both with safety and preservation in mind.

Categories of Water

  • Category 1 - Sanitary or potable water.
  • Category 2 - Contains contamination from a washing machine or dishwasher leak.
  • Category 3 - Water that has touched the ground and enters a structure such as storm and flood runoff or sewage.

** READ our Popular Article:

How SERVPRO® Can Save Your Water Damaged Redding Home Building Materials From Being A Total Loss

Any water damage in a home or business requires help from a trusted and experienced local restoration provider like SERVPRO® of North Shasta, Trinity & Greater Tehama Counties. Well intentioned yet untrained efforts to clean up and “fix” the water problem can create many problems such as incomplete drying, hidden areas of contamination and the untreated structural supports holding mold and the resulting bad indoor air quality. 

Rain, Storm Water and Moisture Dry Out

The next step is water extraction.  We have at our disposal state-of-the-art proprietary SERVPRO® moisture drying technologies including Air Scrubbers, Dehumidifiers and HEPA Filter Air Quality units to combat storm, flood and in-home water disasters.  This step – the extraction and removal of water is critical.  Speed of drying as well as knowing the toxicity and water category are crucial for occupant health and safety to properly remove lingering biohazard but also the growth of toxic black mold. We here at SERVPRO® perform water extraction and drying quickly and safely. A typical restoration standard for drying time is three to five days for water damage.

**Watch our Hard Wood Floor Drying video on our website:

Water Damage Hard Wood Floors Drying – SERVPRO® Technician describes the water damage drying process.

Sanitizing, Deodorization and Cleaning

When things are dry we sanitize the interior structural spaces, remove and kill mold and residual microorganisms to prevent further growth and deodorize to remove any remaining bad odors.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties

Call Now! 24/7 365 at 530-222-0200 

Like it never even happened. ®

Commercial Business Loss – Water, Fire and Mold Damage – Call SERVPRO® – 530-222-0200

8/26/2019 (Permalink)

Like it never happened®

Does your Redding or Shasta County business need commercial fire or water damage restoration? Look for a company that provides 24-hour emergency services.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties is available 24-hours a day 365 days a year. We will be able to come out at any time of day in order to offer immediate help and get started with a strategic mitigation and restoration plan quickly.  Also remember that the Redding Fire Department can’t leave a site until the property is secured.  Many times, they will ask YOU the property manager or owner who you want to use?  

Call Us for Emergency Board Up Services to Protect Your Contents and Inventory – 530-222-0200

When we enter at damaged commercial business our first responder project manager assesses the extent of the damage and lays out a specific plan of action for effectively addressing whatever the damage may be – fire, water, mold and many times all three. Often the extent of the damage might be more severe than it appears at first with collapsed ceilings, wet carpet, smoke and ash residue, damaged business assets like office furniture, phone and computer systems and valuable revenue generating inventory. For example, our trained technicians would check hidden and exposed structural components to see if toxic mold is accumulating in another room as a result of water damage, or if smoke got into an adjoining part of the building.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties will use heat and water mapping sensors and other tools to accurately assess the damage.

Our immediate concern when beginning commercial restoration is to find and stop water and gas leaks. We then contain mold outbreaks and seal building windows and entrances to protect contents.  Whether it requires tarping a roof or adding window and door board ups our on-site team of professionals knows what to do because we are industry certified and have decades of local commercial loss restoration experience.

SERVPRO® does Important Business Document Drying and Restoration!

We salvage contents and pack-out what we can. Our document drying process uses freezer trucks to transport wet business records and files to a secure facility and utilize an advanced “freeze-drying” technology to stop further damage and remove moisture. Back on site our commercial restoration specialists will begin the structural drying process and extract any water and moisture from carpet, vinyl and hardwood flooring, wallboard, and ceilings. Anything that is damp will need to be dried thoroughly to prevent the spread of mold, while sanitization will also be necessary for health reasons. Safe air quality is measured and brought to the highest standards with our proprietary SERVPRO® HEPA Air-Scrubbers and Dehumidifiers.

Unexpected Fire, Water or Storm Damage Emergencies Cause Inconvenienced Customers, Business Interruption and Lost Revenue

Removing Bad Odors

Remember that lingering bad smells from mold, soot and ash can permeate cellulose based products like wallpaper, sink into carpet pads, emanate from ceiling tiles and HVAC systems.  Bad Odors can also sit inside uncleaned electronic equipment.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties uses a thermo-fogging ozone process which penetrates to the deepest parts of crevices, wood studs and everywhere to change the atomic structure of the odor particles to neutral status – we do not mask odors. We literally clean and deodorize everything.

Ultimately, commercial restoration done by SERVPRO® here in Redding and the Shasta County area can provide a wide variety of proven, tested and technologically advanced services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

Project Documentation and Customer Communication Transparency from Start to Finish

We work closely with business owners, property managers, facility directors and insurance companies to communicate and document every single step of the project from the time we first show up on site to the final moments of removing equipment – our SERVPRO® software makes it easy for the key decision makers to constantly stay abreast of every step.

When it comes to your commercial property, we mean business. You need a company here in the Redding area that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, emergency water or fire restoration services, mold remediation, SERVPRO® of North Shasta, Trinity & Greater Tehama Counties has the training and expertise to help make it “Like it never even happened.”

Reach us at 530-222-0200

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Black Mold On Drywall

8/20/2019 (Permalink)

Redding Mold Cleaning | Professional Restoration Company

Black Mold On Drywall

While removing or cleaning small portions of black mold on drywall may not be one of the most challenging projects, the problems and causes associated with mold usually lie deeper than the task at hand.

Mold grows when dormant spores become active again under high humidity and moisture.  Discovering where the moisture is coming from can prove to be a challenge and, your health is something to consider as well. According to the EPA and World Health Organization, some molds can cause health problems.

Black mold on drywall can be an indicator for mold in surrounding areas as well as inside the drywall. Mold spores are airborne which makes it easy to travel, and many times once the mold is visible externally, it has already caused damage internally. Another issue that mold can and usually does indicate is water leaks from pipes, roofs, sewage overflow, and other sources that if untreated can cause water damage.

It is best to handle black mold on your drywall quickly and professionally.  Waiting too long will allow its affects to spread through your home, and potentially be harmful to your health. Additionally, not having the situation handled professionally can lead to further damage, or not fully containing the problem, allowing the mold to continue growing.

For professional Mold Removal, contact the professionals at SERVPRO® of North Shasta today!



Are You Prepared for Shasta County Wildfire Season?

8/15/2019 (Permalink)

Fire Emergency call us immediately 24/7 – 365 at (530) 222-0200

Wildfires driven by Summer heat, and high winds consuming uncleared brush and vegetation can quickly cause loss of life and devastate large tracts of Redding, California residential and commercial property

California living means learning how to prepare for seasonal wildfires.  As population centers expand outward into rural areas, known as the Wildland Urban Interface (WUI), it is only a matter of time before commercial and residential properties confront fire damage.

Fire Damage?  Call Now! 530-222-0200

Redding residents know all too well the devastating Carr Fire.  How our local community, service groups, Redding Chamber, Redding Firefighters and CalFire united to tackle that terrible fire disaster.   Our teams here at SERVPRO® of North Shasta, Trinity & Greater Tehama Counties rallied together with other SERVPRO® franchise partners to amass considerable fire damage restoration resources to quickly provide help to Shasta County home and business owners to clean up burned structural damage, ash, smoke, soot residue and odor.

REMEMBER - The beauty of our Northern California region can, as quick as a spark, become enflamed by unsafe and reckless fire practices, deliberate arson, human activity and smoldering wilderness campsite fires and residential burn piles. 

** READ our educational and timely article:  The CARR Fire and SERVPRO®

Just when we thought the fire season was over the Camp Fire devastated the Butte County mountain community of Paradise.  Once again regional SERVPRO® disaster response teams rallied forces to remove smoke and ash infused homes to safe levels of air quality and occupation

Shasta County has experienced multiple high-profile wildfire flare ups. 2008 saw the Popcorn Fire / Peterson Complex and  Shasta-Trinity Lightning complex fires.  Lassen and Fall River Mills in 2014 experienced the Bald Fire as the Eiler Fire burned southeast of Burney.

Our concern and compassion are first and foremost for the safety and wellbeing of you, your family and pets.

For any Fire Emergency call us immediately 24/7 – 365 at (530) 222-0200 for smoke, soot, burn and water damage. 

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties understands fire damage restoration.  We have had over two decades of locally owned and operated Redding community experience helping homeowners, property managers and commercial facilities directors make the right strategic emergency clean up decisions.  We know how to deal with insurance agents and adjusters and navigating through the oftentimes complicated terrain of the fire damage claims process. We also provide content pack out and emergency board up to protect your belongings and property.

Emergency Board Up In Redding CA

8/6/2019 (Permalink)

For Emergency Board Up Services in Redding contact SERVPRO of North Shasta, Trinity & Greater Tehama Counties

Often the range of emotion we feel during a tragedy keeps us from thinking through the important details of what to do next. The actions you take after a fire or disaster can greatly impact the amount of help you will get from your insurance company. Nolo.com gives a great list of ten tips for homeowners facing fire or smoke damage, and number two on that list is securing your property.

Not only will boarding up your property after a fire help to get the support you need from your insurance company, but it can also reduce the risk of vandalism. The last thing any of us want to experience after something like a house fire is even more loss or damage to our property, but boarding up your house itself can cause additional damage if not done correctly.

Instead of taking the risk to board up your property on your own, contact a professional from SERVPRO.  We will not only ensure that your property will be boarded up correctly, but it can help to keep your property safe, and aide in getting the most help possible from your insurance company. We specialize in emergency board up services and would love to help in the event of a tragedy.

If you require emergency board up services, contact SERVPRO of North Shasta, Trinity & Greater Tehama Counties online, or call 530-222-0200

How to stay safe during a summer lightning storm.

8/1/2019 (Permalink)

Storm Damage to your home? SERVPRO is here for you in Redding, California. Fast Response by Professionals - 530-222-0200

It isn't uncommon to have 110-degree temperatures in Shasta and Tehama Counties. Occasionally, we will have a rogue summer lightning storm come through our community. Just like the storm in 2008 where more than 200,000 acres were on fire in Trinity and Shasta counties as part of the June Fire Siege.

Many people think their home is a perfect location to be safe during a lightning storm, but you could still be at risk. Nearly 1/3rd of injuries from lightning strikes occur indoors.

SERVPRO® of North Shasta, Trinity, Greater Tehama Counties would like to offer tips to keep you and your family safe from lightning while indoors.

Avoid Doors, Windows, Porches, and Concrete: Lightning can travel through metal and rebar inside concrete flooring and walls. We recommend not to lean on concrete walls or lie down on concrete flooring.

Avoid Water: Please do not have contact with water during a thunderstorm, lightning can travel through your home's plumbing. We suggest not to wash dishes, shower or bathe during a storm.

Avoid Electronics: Lightning can travel through electricity, make sure you use surge protectors to protect appliances in your home. We also recommend not operate washers, dryers, microwaves, stoves, computers or anything else that may be connected to an outlet.

A normal thunderstorm is commonly 15 miles in diameter and typically last 30 minutes to 1 hour. It’s been recorded that almost 1,800 thunderstorms are occurring every moment around the world, that's nearly 16 million per year.

Almost 2,000 people are killed per year around the world from lightning. Many people survive lightning strikes however they can suffer from many long-term symptoms, which can include weakness, memory loss, dizziness, and many other illnesses. Lightning strikes are known to cause severe burns and cardiac arrest, 9 out of 10 people survive the injury.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties wants to make sure you and your family stay safe during the next thunder and lightning storm we get in our area.




Commercial Business Loss – Water, Fire and Mold Damage – Call SERVPRO® – 530-222-0200

7/23/2019 (Permalink)

Like it never happened®

Does your Redding or Shasta County business need commercial fire or water damage restoration? Look for a company that provides 24-hour emergency services.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties is available 24-hours a day 365 days a year. We will be able to come out at any time of day in order to offer immediate help and get started with a strategic mitigation and restoration plan quickly.  Also remember that the Redding Fire Department can’t leave a site until the property is secured.  Many times, they will ask YOU the property manager or owner who you want to use?  

Call Us for Emergency Board Up Services to Protect Your Contents and Inventory – 530-222-0200

When we enter at damaged commercial business our first responder project manager assesses the extent of the damage and lays out a specific plan of action for effectively addressing whatever the damage may be – firewatermold and many times all three. Often the extent of the damage might be more severe than it appears at first with collapsed ceilings, wet carpet, smoke and ash residue, damaged business assets like office furniture, phone and computer systems and valuable revenue generating inventory. For example, our trained technicians would check hidden and exposed structural components to see if toxic mold is accumulating in another room as a result of water damage, or if smoke got into an adjoining part of the building.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties will use heat and water mapping sensors and other tools to accurately assess the damage.

Our immediate concern when beginning commercial restoration is to find and stop water and gas leaks. We then contain mold outbreaks and seal building windows and entrances to protect contents.  Whether it requires tarping a roof or adding window and door board ups our on-site team of professionals knows what to do because we are industry certified and have decades of local commercial loss restoration experience.

SERVPRO® does Important Business Document Drying and Restoration!

We salvage contents and pack-out what we can. Our document drying process uses freezer trucks to transport wet business records and files to a secure facility and utilize an advanced “freeze-drying” technology to stop further damage and remove moisture. Back on site our commercial restoration specialists will begin the structural drying process and extract any water and moisture from carpet, vinyl and hardwood flooring, wallboard, and ceilings. Anything that is damp will need to be dried thoroughly to prevent the spread of mold, while sanitization will also be necessary for health reasons. Safe air quality is measured and brought to the highest standards with our proprietary SERVPRO® HEPA Air-Scrubbers and Dehumidifiers.

Unexpected Fire, Water or Storm Damage Emergencies Cause Inconvenienced Customers, Business Interruption and Lost Revenue

Removing Bad Odors

Remember that lingering bad smells from mold, soot and ash can permeate cellulose based products like wallpaper, sink into carpet pads, emanate from ceiling tiles and HVAC systems.  Bad Odors can also sit inside uncleaned electronic equipment.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties uses a thermo-fogging ozone process which penetrates to the deepest parts of crevices, wood studs and everywhere to change the atomic structure of the odor particles to neutral status – we do not mask odors. We literally clean and deodorize everything.

Ultimately, commercial restoration done by SERVPRO® here in Redding and the Shasta County area can provide a wide variety of proven, tested and technologically advanced services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

Project Documentation and Customer Communication Transparency from Start to Finish

We work closely with business owners, property managers, facility directors and insurance companies to communicate and document every single step of the project from the time we first show up on site to the final moments of removing equipment – our SERVPRO® software makes it easy for the key decision makers to constantly stay abreast of every step.

When it comes to your commercial property, we mean business. You need a company here in the Redding area that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, emergency water or fire restoration services, mold remediationSERVPRO® of North Shasta, Trinity & Greater Tehama Counties has the training and expertise to help make it “Like it never even happened.”

Reach us at 530-222-0200

Find and Follow us on SOCIAL MEDIA: 

Facebook -  @SERVPRONorthShastaTrinityGreaterTehamaCounties

Google Business




WHY SERVPRO® - Safety, Experience and Friendship

7/9/2019 (Permalink)

Like it never happened.®

The reasons families trust SERVPRO® to restore fire and water damage in their homes.

Northern California can bring many different weather conditions producing fire, flooding, tree and snow damage. On top of unexpected incidents that can take place, like, broken pipes, sewage-biohazard. When these events happen to your home, nervousness and stress about the damaged conditions can last much longer. Our trustworthy and highly trained SERVPRO® technicians use their training to work in Redding and Shasta County making your recovery from tragedies, stress free and organized. 

We understand that safety and communication with your family is key and it is maintained throughout the entirety of the restoration and recovery process. Our business staffing model is extremely strict and selective through the background vetting and training process. We always look at every situation as if we personally are going through the disaster.

Our goal is to make sure all customers have a seamless stress-free experience when disaster strikes. Let our team of professionals eliminate concerns when it comes to navigating your insurance claims with agents and adjusters. SERVPRO®’s experts can guide your family in the right direction with both the work we complete and outside professionals that we network with such as, framers, plumbers and electricians. We also work closely with city, county and state agencies that help simplify efforts with your family’s home restoration after a disaster.

Our staff would like to know how we can assist you and your family when disaster hits. We hope the first number you call is SERVPRO® of North Shasta, Trinity & Greater Tehama Counties  530-222-0200

Fire Dangers From Summer Activities

6/25/2019 (Permalink)

Have a happy and safe 4th of July!

Fire hazards in the summertime and how to avoid them.

July in Redding and surrounding areas bring the full effect of wildfire danger.  A single spark from a sparkler can create immense fire damage for our area.  Summer hits the North State hard with camping, fireworks and barbeque gathering. As you enjoy these great summer activities, we here at SERVPRO ® of North Shasta, Trinity & Greater Tehama Counties hope you take safety as your highest priority. Fire accidents are much easier to prevent than the huge cost of fire, smoke and water restoration from this type of accident. Here are some tips to help your summer activities stay safe, as well as, memorable and fun.

Call SERVPRO®! 530-222-0200

  • Keep a fire extinguisher, water or bucket of sand available while you have a campfire going.
  • Remember to check all firework laws for your city, county and state. If you want to see fireworks, we suggest going to a public show put on by experts such as Redding, Ca’s Freedom Festival.
  • Over time, leftover food debris and grease can build up in your grill. To help prevent fires, remember to complete routine maintenance on fitting and connections, also clean your grill after every use.
  • Before starting your grill or campfire, make a defensible space around the area. Clearing all flammable objects nearby. This may include items like; dry grass, leaves, sticks, low hanging branches or porch railings. It is important to note that barbeques should NEVER be used under your home’s eaves or indoors. Before starting any campfires, be sure to obtain laws and regulations for the area you are planning to camp.
  • When you are completely done using your grill or campfire, ALWAYS be 100% positive that is it completely extinguished. If embers are left unattended it can become a huge disaster.


  • Barbeques should be minimum of 10’ away from your home or business.
  • Build campfires at least 25’ away from tents while camping.
  • 1 out of 4 victims of fireworks related incidents are NOT the users.
  • Sparklers can exceed 1100 degrees. Glass melts at 900 degrees. Wood burns at 575 degrees.

If you find yourself needing emergency repair and restoration from fire and smoke damage, SERVPRO® of North Shasta, Trinity & Greater Tehama Counties is here to restore your home or business Like it never even happened. ®  

Please call 530-222-0200




Commercial Business Loss – Water, Fire and Mold Damage – Call SERVPRO® – 530-222-0200

6/25/2019 (Permalink)

Like it never happened®

Does your Redding or Shasta County business need commercial fire or water damage restoration? Look for a company that provides 24-hour emergency services.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties is available 24-hours a day 365 days a year. We will be able to come out at any time of day in order to offer immediate help and get started with a strategic mitigation and restoration plan quickly.  Also remember that the Redding Fire Department can’t leave a site until the property is secured.  Many times, they will ask YOU the property manager or owner who you want to use?  

Call Us for Emergency Board Up Services to Protect Your Contents and Inventory – 530-222-0200

When we enter at damaged commercial business our first responder project manager assesses the extent of the damage and lays out a specific plan of action for effectively addressing whatever the damage may be – fire, water, mold and many times all three. Often the extent of the damage might be more severe than it appears at first with collapsed ceilings, wet carpet, smoke and ash residue, damaged business assets like office furniture, phone and computer systems and valuable revenue generating inventory. For example, our trained technicians would check hidden and exposed structural components to see if toxic mold is accumulating in another room as a result of water damage, or if smoke got into an adjoining part of the building.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties will use heat and water mapping sensors and other tools to accurately assess the damage.

Our immediate concern when beginning commercial restoration is to find and stop water and gas leaks. We then contain mold outbreaks and seal building windows and entrances to protect contents.  Whether it requires tarping a roof or adding window and door board ups our on-site team of professionals knows what to do because we are industry certified and have decades of local commercial loss restoration experience.

SERVPRO® does Important Business Document Drying and Restoration!

We salvage contents and pack-out what we can. Our document drying process uses freezer trucks to transport wet business records and files to a secure facility and utilize an advanced “freeze-drying” technology to stop further damage and remove moisture. Back on site our commercial restoration specialists will begin the structural drying process and extract any water and moisture from carpet, vinyl and hardwood flooring, wallboard, and ceilings. Anything that is damp will need to be dried thoroughly to prevent the spread of mold, while sanitization will also be necessary for health reasons. Safe air quality is measured and brought to the highest standards with our proprietary SERVPRO® HEPA Air-Scrubbers and Dehumidifiers.

Unexpected Fire, Water or Storm Damage Emergencies Cause Inconvenienced Customers, Business Interruption and Lost Revenue

Removing Bad Odors

Remember that lingering bad smells from mold, soot and ash can permeate cellulose based products like wallpaper, sink into carpet pads, emanate from ceiling tiles and HVAC systems.  Bad Odors can also sit inside uncleaned electronic equipment.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties uses a thermo-fogging ozone process which penetrates to the deepest parts of crevices, wood studs and everywhere to change the atomic structure of the odor particles to neutral status – we do not mask odors. We literally clean and deodorize everything.

Ultimately, commercial restoration done by SERVPRO® here in Redding and the Shasta County area can provide a wide variety of proven, tested and technologically advanced services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

Project Documentation and Customer Communication Transparency from Start to Finish

We work closely with business owners, property managers, facility directors and insurance companies to communicate and document every single step of the project from the time we first show up on site to the final moments of removing equipment – our SERVPRO® software makes it easy for the key decision makers to constantly stay abreast of every step.

When it comes to your commercial property, we mean business. You need a company here in the Redding area that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, emergency water or fire restoration services, mold remediation, SERVPRO® of North Shasta, Trinity & Greater Tehama Counties has the training and expertise to help make it “Like it never even happened.”

Reach us at 530-222-0200

Find and Follow us on SOCIAL MEDIA: 


Google Business




Redding Wildfire Risk in Shasta County and SERVPRO Fire & Smoke Restoration

6/11/2019 (Permalink)

Fire in the mountains Redding Wildfires - Smoke, Ash and Soot Damage Clean Up - Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties - 530-222-0200

How do Home and Business Owners Recover from Severe Wildfire Ash and Smoke Damage?

Wildfires in Northern California, such as last year’s Carr, Delta, Hirz and Menicino Lake Complex fires in the forest and dense Manzanita covered hills of Shasta, Siskiyou and Trinity Counties spread so fast that home and residential property owners were evacuated from many East Redding and Shasta Lake City neighborhoods as home after home was tragically burned to the ground.  Our team of professionals here at SERVPRO of North Shasta, Trinity & Greater Tehama Counties have spent the last year working with home owners, insurance companies, agents and adjusters continuing to pour our considerable SERVPRO technology and equipment into cleaning those homes left standing of attic insulation infused with soot and ash, cleaning contents and deodorizing long-standing bad odor residue inside walls and ceilings.

Call Now!  530-222-0200

Our beautiful City of Redding has been particularly hard hit by wildfires. 

With triple digit temperatures on the way we approach a new hot and dry Summer.  Complicating matters are dead and uncleared trees and branches lying on the ground having fallen from the Winter snowstorm.  We are not out of the woods yet. Northwest and Southwest Redding along Shasta View and Old Oregon Trail connecting to College View and onto Oasis Road through the Hwy 299 and Hwy 44 corridors into the small communities of Bella Vista and Palo Cedro have remained largely unscathed. The small town of Shingletown, surrounded by dense underbrush and uncleared trees remains, at risk. 

Strong and gusty winds carry not only vegetation soot and ash but also hazardous long-chain hydrocarbons from plastic, industrial chemicals and synthetic building materials, automobile tires and chemically treated sheetrock and wallboard.

How can we ever forget the massive and historic Camp Fire in Butte County’s small town of Paradise that forever changed the landscape?  How can you and your home or business come back from fire damage?

Massive Fires, PG&E and No Electricity?  Be Prepared

Additionally, another new development and area of great concern is our North State power company PG&E recently sent out a press release stating that in the event of massive wildfire incidents the electric grid and power could be shut-off for an extended period of time affecting perhaps hundreds of thousands of Redding area residents.  The unknown effects could be devastating.  Check the links here for more timely information on PG&E’s preparedness information.

The Aftermath of Wildfires and Fire Damage Restoration

SERVPRO of North Shasta, Trinity & Greater Tehama Counties are experts in wildfire damage emergency cleanup and restoration to make your home, “Like it never even happened.” 

We have the answers. We also understand the distress, economic and emotional loss homeowners and businesses feel when suffering fire loss.  We also have years of experience knowing how to talk to and working with both insurance agents and insurance claims adjusters from every major company such as State Farm, Farmers, The Hanford, All State and many more. We deal directly with your insurance company to ensure coverage for your fire loss or water loss.

We offer 24/7 – 365 emergency service and will come out at any hour. 

Call SERVPRO First!


We work tirelessly day and night to help local communities such as Redding, Red Bluff, Corning, Orland, Dunsmuir, Mt. Shasta, Weed and Yreka and areas in between to service and restore residential and commercial properties to their previous clean and safe condition.

Fire Damage Leads to Water Damage Leading to Mold Damage

6/7/2019 (Permalink)

Fire, Ash, Smoke and Soot Damage with Wet Contents? Call SERVPRO Now! 530-222-0200

Firefighting efforts use water to extinguish the fire but also soaks home contents with wet ash, smoke and soot

When water combines with toxic soot it produces an acidic chemical reaction within cellulose based wall coverings like wallpaper and particle board.  Aluminum, Copper and Silver based contents like silverware, decorative vases can become pitted and damaged with long term surface exposure to slimy toxic soot.  Finally, the high-pressure water from fire hoses, in fact any water, shot into the crevasses of interior spaces, attics, ceiling, behind walls and along floorboards and carpeting, if not removed and dried quickly will develop the additional and greater problem of toxic black mold.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries.

Our SERVPRO of North Shasta, Trinity & Greater Tehama Counties experts...


...study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration services.

Our on-site Project Manager and technicians bring to homeowners and businesses the following certifications.

Wildfire Preparedness - Preventative Steps to Protect your Property

Recognize that large flames don’t have to be close by to burn your home.  Wind gusts can blow glowing embers long distances into attic vents, under shingles and into openings in storage sheds and under wood deck porches.

Read the very interesting Smithsonian Magazine article:

Untangling the Physics Behind Drifting Embers, ‘Firenadoes’ and Other Wildfire Phenomena

The Federal Emergency Management Agency (FEMA) provides helpful fire preparedness material on key steps you can take to help protect your home and property.   CalFire also provides helpful information here.

  • Thin out heavy accumulations of flammable brush, trees and vegetation around your property by creating safety zones called “defensible space”.  ( In fact, California law requires a 100 foot clearance around homes and structures.   For more information read the article: Defensible space for wildfires: It’s the law in California, and it works.)
  • Clear combustible materials away from your house, such as piles of firewood, propane tanks and gas grills.
  • Use fire-resistant roofing material and shingles like fiberglass, slate, metal, clay and concrete tile. 
  • Check and enclose sundecks and porches, as well as eaves and overhangs. Remove leaves, trash and other fire hazards away from decks and patios.  Especially accumulations of pine needles.
  • Clean out rain gutters on a regular basis, since debris can be ignited by wind-blown embers. If used, gutter covers should be noncombustible.
  • Cover house vents such as attic vents, soffit vents, or other openings with ¼ inch or smaller corrosion-resistant wire mesh. For chimneys and stovepipes, cover using 12-gauge spark arrestors or woven wire mesh.
  • Use fire resistant house siding such as stucco, metal, brick and cement, concrete and rock. Treat wood siding with UL-approved fire-retardant chemicals.
  • Treat windows to reduce fire risk. Recommended are dual or triple-paned thermal glass and fire-resistant shutters or drapes. Tempered glass windows and noncombustible awnings can also help reduce your risk.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is on-call 24/7 – 365 for you! 

We are able to amass considerable resources carrying the weight of the known and trusted SERVPRO Franchise Brand and are able to rapidly scale to meet the needs of any disaster.  This is why, again and again, insurance agents, real estate agents, facilities and property managers, home and business owners rely upon us as their trusted resource for water, fire, storm and mold cleanup and restoration emergencies. 

Call us at 530-222-0200 for immediate assistance for residential and commercial fire and water restoration and smoke odor removal cleaning services.

SERVPRO and Commercial Property Damage Large-Loss Restoration

5/20/2019 (Permalink)

Commercial Property Damage and Restoration with SERVPRO in Redding, California. Call Now! 530-222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is a Leading Redding, California Area Restoration Service  Solutions Provider for Residential and Commercial Property Damage Resulting from Water, Fire, Mold and Storm Activity.

Call Now!  530-222-0200

We are also proud to be participating, as a local Shasta County, California and City of Redding area SERVPRO franchise, part of the overall 1700 franchisees network throughout the United States and Canada, in the recently announced Blackstone (NYSE:BX) recapitalization Core Private Equity strategy campaign.  SERVPRO’s CEO Rick Isaacson said, “"We are thrilled about this long-term investment from Blackstone and the strategic benefits its global platform can provide the company, our franchisees, and our customers.  SERVPRO was founded over 50 years ago with the vision of becoming the premier cleaning and restoration company, and we believe this partnership with Blackstone is a vital next step towards this goal."

View the article: SERVPRO, leading franchisor of residential and commercial property damage restoration services, announces recapitalization and long-term partnership with Blackstone

As the Redding housing market continues to grow all across Shasta County we believe that SERVPRO of North Shasta, Trinity & Greater Tehama Counties name recognition and perhaps, more importantly, the community trust we have earned from over two decades of local restoration services in all sectors of residential and commercial properties; along with Blackstone’s considerable real estate and property management holdings, will translate into strong economic value added improvements and growth to the office, retail, hotel, industrial and homeowner properties of our local Northern California community.

Commercial cleaning and restoration...

...presents unique challenges including fast, quality and professional expert service all the while keeping business revenue and customer satisfaction in mind while minimizing business interruption.  When the need arises, as it always does as we have seen from the recent Carr Fire, Camp Fire and then Redding area winter snow storms producing downed, fallen trees damaging roofing and producing home water damage, SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Here in Redding, the owners, property managers, facility directors across residential, office, retail, hotel and manufacturing industrial real estate recognize that SERVPRO is a high-quality company with strong management and a long track record of continuous growth based on core project management and job completion restoration standards of excellence strategically relevant to the needs of SERVPRO customersBlackstone’s partnership with SERVPRO is based upon the economic realization that as SERVPRO is a leader in the fire and water cleanup and restoration, mold mitigation and remediation services it would only makes sense to pursue an accelerated growth partnership.

This new Blackstone / SERVPRO team alliance 10X’s access to a broad range of property damage emergencies ...

...from small residential dwelling disasters to commercial large-loss multi-million dollar incidents.  Blackstone also recognized the relationship value, as do our customers, the SERVPRO brand has established among commercial clients and individual homeowners.

Please phone us 24/7 – 365 at 530-222-0200

Also take a look at our highly rated 5 star reviews on Facebook , Google and Yelp

How SERVPRO Can Save Your Water Damaged Redding Home Building Materials From Being A Total Loss

5/13/2019 (Permalink)

Water Leaking and Flooding your Redding Home? Call SERVPRO Now! 530-222-0200

Our SERVPRO of North Shasta, Trinity & Greater Tehama Counties professionals here in Shasta County and Redding come prepared with specialized equipment and advanced water removal and drying technology to effectively restore your home vinyl, hardwood and tile floors.  We provide you with fast service 24 hours a day – 365 days a year.

Water Flooding Your Redding Home?  Call Us Immediately @  530-222-0200

When water pipes freeze, leak and break inside of your Shasta County home; whether from a faulty refrigerator or dishwasher supply line, a water heater, or a shower, sink or toilet plumbing hose, many of your home’s structural building materials like sheetrock, wallpaper, ceilings, flooring, carpet and home furnishings can become damaged . Keep in mind also that without immediate water extraction and drying, many of the water-soaked materials and contents begin to grow toxic mold.

** See Our Popular Article: Flood Water Removal and Cleanup by SERVPRO in Redding, California

Wisdom dictates that you as a homeowner, even before phoning your insurance company, would want to get professionals on-site as quickly as possible to stop the loss and begin to save your valuable contents. We as a trusted, well regarded and long standing SERVPRO franchise, embedded here in the Redding property owners community, have over two decades of experience providing fast and effective solutions in Northern California. When water leaks from the source of loss, as we all know, it is pulled by gravity to the lowest point.  The more elevated the leak, i.e Roof, Attic, second-floor bathroom, obviously creates major problems with flooring materials including vinyl, linoleum, carpeting, rugs and wooden floors.  

** Act Fast!  530-222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties Water Removal Professionals are experts in handling wet hard wood floors.

The primary concern of our SERVPRO technicians is for your health and safety especially when mold growth is found.  When we first arrive at a water removal project in Redding, our IICRC water damage restoration certified crew chief secures the working area. Once again you, your loved ones, family and, of course, your pets are first concern.  We assess the damaged areas for water slip and fall dangers before any restoration procedures begin.

Our SERVPRO crew uses software technology to map out rooms and water damaged walls, ceilings and flooring to strategically position our state-of-the-art water extraction and drying equipment for the best possible moisture dryout locations.  Hardwood floors, in fact, are one of our specialties. Ongoing standing water can seep below wood seals and cause buckling and fractures.  Our truck-mounted extraction tools are specifically designed for hard surfaces.  We also use vacuum floor drying mats specifically for genuine hardwood installations.  Placed at each end of the room, our SERVPRO Injectidry System produces a constant flow of warm, circulating dry air ventilation underneath and through the hardwood floorboard “flutes”; small gaps into which each board is connected to another, creating an outlet on the other side of the room for the moist air to be sucked up into multiple high pressure vacuum hoses drawing out water lodged within the porous material.  Additionally, our dehumidifiers remove moisture from the air and our air movers propel water saturated air away from the damp floor speeding up the evaporation process.

If your vinyl, laminate and especially wood floors get flooded with water during a roof leak or plumbing failure call SERVPRO of North Shasta, Trinity & Greater Tehama Counties at 530-222-0200!

Visit us on Facebook @SERVPRONorthShastaTrinityGreaterTehamaCounties for the latest news and timely updates.

SERVPRO Recommends Fire Damage Cleanup and Restoration Tips!

5/6/2019 (Permalink)

SERVPRO Cleans Fire & Smoke Damage in your Redding Home or Business. Call Now! 530-222-0200

Top SERVPRO Fire Damage Helpful Answers!

Fire damage creates many problems for your home.  Complete and proper restoration not only for your health and safety but also to retain property value takes expertise and experience by certified professionals that only SERVPRO of North Shasta, Trinity & Greater Tehama Counties in the Redding, California area can provide.  We operate from a homeowner’s perspective and understand the unique nuances of each fire, smoke, soot and ash cleanup and restoration encounter.


24 Hour A Day Emergency Fire & Water Clean Up & Restoration

We don’t play around. Fire damage restoration is technically advanced tough work requiring detail and the kind of focused care residential home owners and commercial businesses all up and down Northern California expect from our over two decades of intense community involvement here in Shasta County.

Our customers and online 5-star reviews on our SERVPRO website, Facebook page, Google Business listing and on Yelp speak for themselves. Insurance and real estate agents, apartment and multi-housing property managers, home and business owners constantly phone SERVPRO of North Shasta, Trinity & Greater Tehama Counties to ask for advice on how to clean up after a fire. 

Self-Help Fire Damage Best Practices

Smoke Damage Removal

Sometimes, for example, after burning a holiday Turkey a greasy smoke film coats surfaces.  This yellow “protein” shellac produces a hard residue but also collects dust and produces discoloration if left on paint and cellulose based wall coverings. When that occurs phone us here in Redding at 530-222-0200.

Family & Pet Health and Safety Concerns

Smoke particles are often toxic from the burning of synthetic and chemical substances.  Soot particles can become embedded in carpets and upholstery.  Try to set down towels and plastic walkways in high traffic areas of your home – along entry points and hallways.  Finally understand the correct type of cleaning product for a particular job.  Remember to check and probably change your HVAC filters and also temporarily cut filter material to size and put over the air registers.

Getting Rid of Mold and Mildew

Firefighters are our local heroes however as we know they use water and sometimes chemical foam agents to extinguish fire.  In the process of saving lives, property and homes, the structure from roof to floor along with home furnishings and contents become soaked and wet with the acidic reaction of water to smoke and soot, areas become a breeding ground for flourishing mold spores to grow in the environment of sheetrock, wood, wet wallpaper paste and cellulose based surfaces. This also includes water logged mattresses and bedding providing the dank, hidden moist environment where mold colonies thrive

Our highly respected, recommended and trusted locally owned and operated SERVPRO of North Shasta, Trinity & Greater Tehama Counties franchise here in the Redding Shasta-Cascade area strongly encourages you to call us as soon as possible.  Mold and mildew are considered by many health care professionals to facilitate adverse reactions.  SERVPRO professionals are trained, certified and equipped with the proper mold protection breathing gear to locate, identify and destroy mold growth at the source. 

From Roof to Floor – Water and Soot Go Down

** Watch Our Popular Video: Water Damage Hard Wood Floors Drying

All the water used to put out the fire, of course, flow to the lowest point in your home – the carpets and floor.   Most of the time SERVPRO professionals recommend lifting and removing carpets.  Water also seeps underneath the cracks and crevasses of hardwood and vinyl flooring frequently producing warping.  But there is more…firefighters generally spray water on the roof – the highest point of a home – which floods down through the attic, insulation, structural beams and into the walls.  Sheetrock becomes soaked. Once again, this kind of damage, with all the elements working together -  fire, smoke, water and mold -  is, most times, more than a homeowner can handle. 

SERVPRO is here to help!  530-222-0200

Dishes and Food Utensils – Soak, Scrub and Clean

Don’t forget that plates, bowls, knives, forks, pots and pans become coated with smoke residue from fire.  Items like wood spoons or bowls and rubber spatulas should probably be discarded because of their porous nature.  Food and acidic, toxic ash and soot don’t mix.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties

Call Now! 530-222-0200

SERVPRO Cleanup for Commercial and Business Property Damage in Shasta County, California

4/11/2019 (Permalink)

SERVPRO @ 530-222-0200 in Shasta County and Redding, California for Home and Business Property Fire, Water & Mold Cleanup

Because SERVPRO of North Shasta, Trinity & Greater Tehama Counties, located in the City of Redding ... 

... is a locally owned and operated area small business franchise we are not only well connected with local residents and business owners, we specialize in commercial large-loss projects and are able to seamlessly scale and call into action within a-moments-notice a massive array of personnel, vehicles, equipment and resources to meet the fire, water, storm, mold or flood damage cleanup and restoration needs of any commercial, business, manufacturing or industrial structure such as: warehouses, churches, hotels, retail stores, military bases, libraries, government facilities, manufacturing plants, hospitals, clinics, convention centers, apartment complexes, theatres, restaurants, distribution centers, schools / universities, office spaces, airports, and sports complexes.

Business Interruption, Project Management and Insurance

SERVPRO knows that commercial restoration typically requires more layers of planning than typical home property damage restoration projects. Providing a complete scope-of-work, project planning, and time plus materials estimate for known and unknown costs may include additional management, labor, and equipment.  

Our goal is to help get Shasta County and Redding commercial entities and businesses open and ready for customers fast. 

Property owners and managers, tenants, and of course the insurance company are all key players.  Many have “business continuation” or “business interruption insurance” and the insurance carrier, of course, is motivated to get the job done quickly to keep the payout of business insurance coverage as low as possible.

Commercial Property Cleanup and Safety

Water, flood and fire damage hurt business assets like inventory inside the commercial space.  Recent heavy rains and snow fallen trees knocked out power.  Heavy snow accumulation broke through the roof of a large commercial building recently here in Redding.  Safety, perhaps more so in this circumstance, became paramount because of the nature of the facility – a grocery store.  Unlike an office building where damage and water pour onto computers, documents and business equipment.  As we all know a grocery store contains all of that plus much more.  Chemicals like shampoo, kitchen and bathroom cleaners, laundry detergent and soap along with frozen and refrigerated food like poultry, dairy, lunch meat, frozen bags of vegetables and processed ready to cook food all break open and quite possibly mix while reaching room temperature, thawing out and creating a toxic and biohazard slurry. 

** Popular Article: Flood Water Removal and Cleanup by SERVPRO in Redding, California

When something as intense as an entire roof collapses upon these aforementioned items plus pet food, paper towels and toilet paper; loads of rainwater and heavy snow fill the inside retail space making everything wet – soaked with moisture two things happen. 

  1. Mold begins to grow.
  2. Previously frozen items begin to thaw creating additional risk because, for example, chicken and poultry left at room temperature produce dangerous salmonella bacteria.

The point is that not only is the business property structurally damaged and not only are contents wet but broken, opened and thawed inventory items create additional complications.  Plus, commercial buildings are outfitted with industrial heating and air conditioning units (HVAC), network cabling, high voltage electrical components for computer networks, POS register systems and high-capacity commercial refrigeration and freezer units.  Commercial restoration work, many times, requires forklifts, scaffolding, heavy-lift machinery all of which require trained crews and experienced project managers to orchestrate a smooth and quick recovery.

We are available at any hour of the day or night every day of the year.   24/7 – 365 Call Now!  (530) 222-0200

Fortunately, we here at SERVPRO of North Shasta, Trinity & Greater Tehama Counties have the trained professionals and state-of-the-art industrial water extraction, drying and hazardous material removal equipment to get a commercial facility back to “open for business” safe condition.  As a city of Redding and Shasta County business owner and commercial point-of-contact, keep SERVPRO front of mind for the unexpected disaster. 

Visit us on our @SERVPRONorthShastaTrinityGreaterTehamaCounties Facebook Page for news and timely updates.

Thank You for choosing SERVPRO as your Commercial Fire, Water and Mold Damage Cleanup and Restoration provider. 

** Also check out our 5 Star Reviews from satisfied customers on Google and Yelp!

Flood Water Removal and Cleanup by SERVPRO in Redding, California

4/3/2019 (Permalink)

Water Flooding Your Home or Business? Call SERVPRO! 530-222-0200 Fast and Professional Service!

A Flood Damage Cleanup and Restoration Checklist

A recent “supercell” rainstorm hit hard homes and businesses in our neighboring Butte County and especially the City of Chico.  Northern California has certainly had its fair share of snow, wind and rain this year!  As a trusted Redding SERVPRO of North Shasta, Trinity & Greater Tehama franchise our water and flood damage restoration expertise is often called upon to provide regional assistance.

Flooding creates a new type of stress among residents.  Unlike fire the structure is not burned.  In the case of flood water intrusion, the structure itself soaks up moisture in walls, ceilings, floors, contents and home furnishings.  Many homeowners may panic and ask, “What do I do now?”  The following tips provide some answers.

Step 1:  Your Safety Comes First!

For example, when your basement is flooding you may be tempted to charge in to and stop the water.   Be advised that if the power is still on you could be electrocuted.  Additionally, flood water is automatically identified as Category 3.  That means sewage, toxins, and waste material could be flowing into your home.  Finally submerged sharp unseen objects like saws, tools and tables can cause personal injury. 

Step 2:  CALL SERVPRO IMMEDIATELY!  530-222-0200

You need the best help you can get.  We have the training, experience and equipment necessary to STOP the water and lay out an immediate plan of action for moisture removal and drying.  Our team of professionals have successfully defeated bad water damage to the inside of homes on hundreds of Redding and Shasta County properties – commercial and residential.

Step 3:  We Begin the Flood Water Remediation Process

All excess water will be removed.  We bring in any necessary equipment like Air Scrubbers, HEPA Air Filters and Dehumidifers to reduce moisture and regulate air quality especially if mold is present.  Our SERVPRO technicians also remove damaged drywall, insulation, carpet and hard wood flooring, bathroom fixtures and kitchen appliances to thoroughly mitigate any residual moisture in hidden areas.

Step 4:  A Plan of Action – Photos and Documentation

Your SERVPRO project manager will take photos and document every area of damage and clean up. Also your insurance company and adjuster will need proof of flood damage if they are going to write you a check.  A wise tip as a property owner is to have pictures of your home or business in a normal, undamaged condition to show pre-disaster structure and contents.

Step 5:  SERVPRO Can Salvage Wet Documents and Contents

Once all of the water damaged space is deemed safe and the contents are documented we usually are able to save, clean and restore most of a homeowner’s valuable personal possessions.  Family heirlooms, furniture, and especially water-logged personal documents and photos can be dried quickly to prevent further damage and mold growth.  We use a special SERVPRO state-of-the-art freeze-drying document restoration process to preserve the integrity of books, business documents and personal records.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is committed to you and your loved one’s safety and wellbeing.   We follow strict restoration industry IICRC standards to provide you and your insurance company with the fastest, safest and best water damage cleanup and removal available. Our team is your team and we are here for you.

We are on call 24 hours a day!  Reach us here in Redding at 530-222-0200!

Find us on Facebook, Google and Yelp!  

SERVPRO in Redding, CA - Water and Storm Damage Specialists for Shasta, Trinity & Tehama Counties

3/28/2019 (Permalink)

Heavy Rainfall? Flooding in your Redding Home? SERVPRO is here for you! Call Now! 530-222-0200

Heavy rainfall in localized urban space can cause small stream flooding. 

Recent storms have recently produced pea sized hail.  Pouring more water upon homes and businesses already flooded and damaged from our snow storm that knocked down power all throughout Redding and caused trees to fall and damage property.  Locations impacted include Redding, Shasta Dam, Palo Cedro, Shasta Lake, Anderson, Lakehead, Sugarloaf, Keswick, Central Valley, Olinda, Centerville, Igo, O'Brien, Mountain Gate, Ono and Lakehead-Lakeshore.


SERVPRO of North Shasta, Trinity & Greater Tehama Counties, as storm, flooding and water damage specialists, has the advanced training and years of local Redding and Shasta County experience that allows us to quickly and professionally restore your property.  We use IICRC restoration industry standardized drying principles.  We document and validate every step of the process to ensure your property and contents are dry and the job is complete.

Call Now!  530-222-0200

** Read Our Popular Resource:  SERVPRO Answers Customers WATER DAMAGE Questions!

Dealing with Rainwater and Flooding

  • Keep towels and a mop ready to remove excess water.
  • Wood furniture wet?  Remove electronics and table top items to wipe off excess moisture.
  • Collect upholstery and cushions from sofas for drying.
  • If you have wet carpeting use foam blocks or aluminum foil to prop chair and table legs.
  • During summer months turn on your air conditioning to speed up and maximize drying.
  • Color dyed rugs can run when wet.  Remove if they are placed over wet carpeting.
  • Move important family heirlooms, documents and contents to a dry and safe location.
  • Remember safety.  Move wet or slippery items from walkways and traffic areas.
  • And one more thing….Many times we have found that residents forget to remove valuables from underneath beds.  Be sure and check!

When you are hit with a sudden storm, flood or water damage our professional and trained team here at SERVPRO of North Shasta, Trinity & Greater Tehama Counties is ready for a fast 24/7 – 365 response to your home or business.

Since we are locally owned and operated with over two decades of Northern California weather experience, we understand the complexities of storm, rainwater and flooding damage.  The goal of fast response is to stop water intrusion whether through your roof or leaks from groundwater, save what is possible, lessen damage and reduce restoration costs. We train our crews to high standards and provide them with the technology and state-of-the-art restoration industry equipment to handle any commercial or residential job of any size. 


Choose SERVPRO of North Shasta, Trinity & Greater Tehama Counties, a local company that specializes in storm and flood damage restoration.  We are Here to Help® in Redding for any storm and flooding conditions!

Call Now!  530-222-0200

Very soon the Spring beauty and clear skies of our Shasta basin will arrive.  We are not out of the woods yet.  More rain, hail and wet weather is coming.  Remember to call SERVPRO!

** Customers have enjoyed reading our information packed article: Redding Snow Storm, Power Outage, Fallen Trees, Home Roof Leaks, Water and Property Damage

Fire Smoke Damage and SERVPRO Odor Removal

3/20/2019 (Permalink)

Odor from Smoke and Fire Damage? SERVPRO of North Shasta, Trinity & Greater Tehama Counties is Your Solution! Call Now! 530-222-0200

Smoke can linger in your home after a fire and can damage your belongings.

The City of Redding and Shasta County, California home and property owners know well the lingering odor and persistent ash deposits from recent local fires, such as the Carr, Delta, Hirz, Camp and many others. Smoke enters attic vents, ventilation ducts and air conditioning systems to permeate furniture, books, electronic circuitry, carpet and belongings.  Additionally, health effects can occur from toxic synthetics burned off from automobile tires and far away chemical sites choking air quality from wind driven wildfires.

** More Info:  Look us up on Facebook and also read our many highly rated 5 star reviews on Google, Yelp and our website Customer Reviews Page.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties professionals undergo rigorous restoration industry training and know how to get rid of soot and the damage caused by smoke that will be present in a home ravished by flames.

Smoke and Fire Damage?  Call Today!  530-222-0200

Smoke from home, industrial and natural wildfires, in this age of populations and people encroaching into our local wildland urban interface zones, contain a rich soup of long-chain hydrocarbons, wood ash, rubber, tar, exposed plastics, formaldehyde from burned particle-board home and structure building materials and a plethora of other unnatural and highly toxic smoke compounds sticking to the inside of homes on the walls and ceilings. 

After Fire Hazard: Smoke and Ash Odor Inside Your Home and Belongings

Smoke damage can involve more than creating black soot.  Most smoke particles, especially with the combustion of synthetic materials, when wet, creates an acidic, oily residue that can eat away and pit metal, such as range hoods, refrigerators as well as sentimental objects like tea sets and tin or silver heirloom items.  Our goal as a locally owned and operated SERVPRO Franchise here in the North State is to reduce costs, save and salvage to restore contents and valuables.  Many home furnishings and possessions simply need professional cleaning and odor removal.  Our certified and trained SERVPRO technicians have the resources and expertise to do just that.

** View our popular article: Fire Damage and Redding Home Preparedness

Also, another type of smoke residue requiring detailed attention and specialized cleaning techniques results from Protein Fires.   A simple example would be a Thanksgiving Turkey burned in a hot oven.  Meat consists of protein and fat.  When these burn in an enclosed space such as a home kitchen the smoke and fumes coat every surface imaginable with a hard-brownish protein shell. 

Redding residents know all too well the tragic and damaging long term results of area fires.  

You need a qualified, professional team to provide fast 24/7-365 fire, water and mold emergency cleanup and restoration to help get your home back to “Like it never even happened” condition for you and your family.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is here for you – “Not if” but “WHEN” you need us!

Smoke, Ash and Soot Cleaning – Odor Removal and Deodorization 

Call Now!  530-222-0200

Winter Home Fire Safety – SERVPRO Professional Advice

3/13/2019 (Permalink)

SERVPRO Takes Your Redding Home Fire Safety Seriously! We can help you 24/7 - 365. Call Now! 530-222-0200

Trying to stay warm in your home during these Winter months here in Redding?  

Especially with the recent massive snow storm, fallen trees and Shasta County wide power outages homeowners are forced to take uncommon drastic measures to provide heat such as using inside propane burners, candles, wood stoves and open flames.  Even when the power is on traditional space heaters and electric blankets deserve the same precautions – clearing away low hanging sheets, towels and checking extension cords for bad plugs and frayed insulation.

Our SERVPRO office here in Redding, California receives ongoing phone calls from residents who have experienced Winter related fires in kitchens and living areas - all in an attempt to keep warm.  Our highly trained SERVPRO of North Shasta, Trinity & Greater Tehama Counties technicians understand that accidents happen.

Helpful Tips For Home Fire Safety

  1. When the power is out, it is usually a bad choice to use propane heating units inside living areas simply because of the immense danger of carbon monoxide build up. CO2 is highly lethal in strong concentrations. Without odor or smell the gas from internal space heaters can produce loss of consciousness for occupants.
  2. When the power is out a home is generally dark. Extra caution is advised with an open heating flame being too close to unseen combustible material such as paper, bed sheets and fabric towels.
  3. When the power is on be on the lookout for damaged electric wall sockets and exposed wiring in extension cords. Also keep in mind that home electrical wiring and the circuit breaker can only take so much wattage on a particular circuit.  Always use common sense and follow the voltage limits and manufacturer directions on the device.

More Tips for Space and Propane Heater Safety

  1. A) Space heaters require a clear, flat surface for safety and to remain stable while in operation. 
  2. B)   Don’t put space heaters on carpets or rugs.
  3. C) Newer model heaters are installed with a floor shut off device that if the unit is leaning or falls shut off occurs.  Check your heater to make sure it has that device.
  4. D) The key safety point for propane heaters is to have adequate ventilation to outside air. Also battery powered combination smoke and carbon monoxide detectors installed around heating areas can be potential life savers – especially at night when temperatures drop, heaters are left on and occupants are asleep.
  5. E) Finally, children, pets and the elderly or those persons with compromised immune systems can be especially susceptible to the inhalation of invisible heater off-gassing, fumes and CO2. 

Your friends here at SERVPRO of North Shasta, Trinity & Greater Tehama Counties hope that by implementing the above guidelines you never have to experience the impact of fire damage resulting from unsafe space heaters, propane heating units, and electrical device malfunctions.  

This winter season if you do experience any fire damage events in your home call us immediately for a fast day or night response from our trained and qualified Redding and Shasta County SERVPRO technicians.  

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties Today!


** Stay up to date on more timely news and safety tips by Liking and Following us on Facebook at:


SERVPRO Answers Customers WATER DAMAGE Questions!

3/6/2019 (Permalink)

Your Redding House is Leaking Water and Flooded? Call SERVPRO Today! Fast, Professional Response! 530-222-200

SERVPRO Water Flood Damage Cleanup for Redding, California Homeowners and Property Managers 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties uses IICRC water damage restoration standards incorporating advanced zone containment, air quality monitoring and moisture reading equipment to constantly measure and document the water extraction process.   Our Green SERVPRO trucks will arrive at your home and our expert trained professionals will set up strategically located air movers, dehumidifiers and if necessary HEPA filter equipped air scrubbers.   An experienced project manager will be on site to supervise and explain in detail any concerns a homeowner will have about water cleanup process.



** View Our Article:  Redding Home Water Damage

YES.  As a matter of fact, here in the Redding, California and Shasta County area insurance agents and claims adjusters will ask you to call SERVPRO of North Shasta, Trinity & Greater Tehama Counties immediately to stop continuing water damage as soon as possible and begin the cleanup and drying process.  Don’t call your insurance company first and then wait for an insurance claims adjuster to arrive.  Our goal is to immediately save your contents, decrease restoration costs and protect the walls, floors, roof and structure of your home.


Water cleanup and water repair is a several step process.

  1. The first step is to identify and remove all standing water from carpet, hardwood, laminate and tile flooring, wall paper and drywall. Fixing severe water damage intrusion may require the removal of drywall, carpet, flooring, cabinets, bathroom, toilet and shower fixtures as well as kitchen home appliances such as dishwashers, sinks and refrigerators.
  2. When water extraction is complete moisture drying dehumidifiers and a variety of highly advanced SERVPRO state-of-the-art equipment will be positioned in what we like to call “zones” in the home to target problem wet areas and effectively circulate air.
  3. Depending upon the severity, amount of water and the space of flooding damage this can take one or more days. All the while internal sensors in our equipment are recording moisture readings.  That moisture reading data is parsed by hand held mobile SERVPRO computers and charted to track job status in real time.   
  4. Water in a home can also produce dank mildew odor especially within carpet padding, wet insulation inside walls and within sofa upholstery and cushions. Our SERVPRO technicians may introduce odor removal and deodorizing technology as well as immediate mold mitigation procedures to quickly address unsafe and potentially hazardous moisture conditions.
  5. When our SERVPRO production manager deems the process is complete, we do a final sweep with moisture monitoring meters and hand-held thermal imaging cameras (if necessary) to absolutely make certain lingering water is gone and your home and belongings are thoroughly dry.

Call Today!  530-222-0200


Mitigation” as understood is “to identify and take the action of reducing the severity, seriousness, or painfulness of something”. Under this definition, as a premiere SERVPRO franchise and preferred choice among Redding property owners, insurance and real estate agents in Northern California; mitigating water and mold damage is at the core of our insistence upon customer service excellence and timely fast around-the-clock response times!

  1. Thus, SERVPRO home water damage mitigation usually includes some degree of wall, ceiling, roof or floor demolition before cleaning and drying out the structure and belongings. For most one to two story single-family homes this phase usually requires no more that 3 – 4 days.
  2. Repair, restore and rebuild, based on the depth of damage, can take longer. Shasta County typically has a long lead time for rebuilds that require new building permits.  Redding area contractors are time crunched post-fire seasons.   The order time of required building and construction materials such as drywall, lumber, fittings, bathroom and kitchen fixtures, insulation and other materials such as carpeting, cabinets and flooring can be unpredictable.  All of that to say this: Your SERVPRO of North Shasta, Trinity & Greater Tehama Counties assigned project manager will work closely with you and your insurance company to outline a detailed scope-of-work and completion timeline for your mitigation and repair requirements.   Our primary concern is that you, your family, loved ones and pets along with furnishings and contents are restored to a healthy and happy home environment.

** Read Our Recent Popular Blog Post: Water and Rain Dry Out – SERVPRO Fast Moisture Evaporation for Healthy Living


The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides a specific set of standards for fixing water damage. We hold and are maintain current training in the coveted IICRC S500, water damage repair certification.


Several factors determine costs.   The size and area of the property flooded.  The time and equipment required to quickly extract and dry water to minimize damage.  Insurance adjuster claims process is generally unknown.  SERVPRO works with both homeowners and insurance companies to reduce expense and save and restore as much as possible. Our goal is to target the source of loss and mitigate continuing structural damage and prevent toxic mold growth.


Clean water – Always potable.  Before the water hits the ground, someone should be able to drink it.

Gray water – Possible harm or illness to persons.  Example would be washing machine, sink or dishwasher overflow. Containing chemicals, soap, and considered unpotable.

Black water – Extreme harm to persons.   Sewage, petroleum products, oil, gasoline, within the water as well as raw sewage, blood, bacteria, virus and others biological toxins.


The rule of thumb is that where there is water there is a very good chance for mold.  Dark, dank and moisture rich environments provide the perfect biological ecosystem for toxic black mold infestations to quickly grow.  Humidity and temperature can cause mold to grow in 24 to 48 hours.

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties TODAY for immediate action 24/7 – 365 when you experience house water flood damage of any type!


Like and Follow us on Facebook at @SERVPRONorthShastaTrinityGreaterTehamaCounties

Wildfire Risk for Redding Homes and Neighborhoods

2/28/2019 (Permalink)

Get ready now for Wild Fire Season fast approaching! SERVPRO in Redding, California can help! Call Today! 530-222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties recognizes the high fire risk Shasta County home and property owners face living in suburban areas within Wildland Urban Interface (WUI) zones.  


The City of Redding, California in July of 2018 suffered one of the most destructive wildfires in California history.  Burning nearly half a million acres the Carr Fire devastated in excess of 2,000 structures and burned over 270 homes.  Just when Northern California communities and residents thought there was some relief wildfire again reared its ugly head.  The Camp Fire, occurring in early November, raged with such speed and intensity fueled by decades of overgrown brush and high winds quickly burning through the Butte County mountain town of Paradise and covering the neighboring towns of Chico, Orland and surrounding areas with blankets of ash and soot.

** SEE: Community Planning Assistance for Wildfire Project – Redding, California

New construction will be held to higher standards of code requiring:

  • Defensible space requirements surrounding structures
  • Using ignition-resistant construction materials
  • Clearing brush, safer forestry management and implementing wildland vegetation strategies.

Living among neighbors when it comes to wildfires is a team effort.  A single home fortified by fire resistant building materials and defensible cleared space will still burn if surrounding homes ignite.  The goal is to reduce the effect of fast-moving wind-blown embers lighting on fire flammable roofing materials and being sucked into attic vents.  There are three hazardous fire zones around a home. 

** SEE: Wildfire Conflagration Continues Report

  • The closest defensible space to maintain is an immediate 5-ft non-combustible area around the house. To use a real-life example SERVPRO was called to an area in the hilly terrain of West Redding. When our team of fire and water damage restoration professionals arrived, they discovered that the home was saved from surrounding Carr Fire destruction because the homeowners had created a stone and rock landscaped perimeter completely around the house.  The fire burned right up the edge and stopped a few feet away from the structure and thus saved the home.
  • The second zone extends 30-feet out. This area creates open space with extensive brush and branch removal.
  • The third zone is meant to resist the speed of wildfire growth through additional brush reduction.

Be sure and take a look at our popular article: California’s Wildfires: The Perfect Shasta County Fire Conditions

SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides fast on-site fire damage inspections for residual soot, ash and charred structure odor and cleanup. 


Homeowners, neighborhoods and local Redding area communities like Anderson, Red Bluff, Corning, Orland, Mt. Shasta, Yreka, Dunsmuir, Weed and extending out to Weaverville, Shingletown and Bella Vista, rely upon the knowledge, fire risk mitigation expertise and fast smoke damage response SERVPRO brings to our North State area.

Redding, California Commercial Business Fire, Water, Mold Damage Cleanup

2/20/2019 (Permalink)

Business been hit with Fire, Mold or Water Flood? Call SERVPRO in Redding, California NOW! Fast Professional Action - 530-222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides fire, water, odor and mold cleanup project best practices for your Redding and Shasta County commercial property.

Commercial loss requires immediate service for property damage restoration to restore “open-for-business” status, maintain employee and customer safety and minimize structure and content inventory loss.  As a SERVPRO franchise, the strength of our trusted brand provides our project manager and trained technicians proprietary restoration industry software aligning documentation, workflow, and daily updates into a detailed transparent customer-centric report of results.   Our goal is constant open communication with point-of-contact project managers, owners, facilities directors including insurance agents and claims adjuster decision makers.

** Commercial Customers Benefit with SERVPRO’s Effective, Open and Regular Communication – 


Our over two decades of commercial fire and water damage restoration in Shasta County have show us that no job is the same.  Each location requires an individualized and specific tasks and timelines for project equipment, technology and resources all overseen on-site by a trained SERVPRO supervisor.  Our project manager directs operations from an agreed upon and well understood timeline with highly refined actions that certifies the agreed upon scope of work is achieved.

Also recognize that commercial mold damage is, many times, not covered with traditional insurance policies.  The premium cost of special mold coverage insurance, known as (EIL) Environmental Impairment Liability, can be acquired, quite often, with extra discounts simply because, SERVPRO, as a known and licensed restoration provider did an on-site walk through and a preexisting Emergency Ready Profile is on-hand.

“Good EIL coverage is available at a reasonable cost to commercial property owners that have an active water intrusion loss prevention plan provided by an IICRC certified firm.” 


**FREE on-site Emergency Ready Profile (ERP) – SERVPRO Is Your Answer!

…for your Northern California industrial facility or place of business.  The Emergency Ready Profile is an electronic or printed file that outlines the location and procedures for gas, electric and water shut off valves, emergency, first responder and owner contact information and a vast array of detail that business all over the Redding area have found to be invaluable. 

Contact us at (530) 222-0200

Redding Snow Storm, Power Outage, Fallen Trees, Home Roof Leaks, Water and Property Damage

2/15/2019 (Permalink)

Redding Power Outage, Snow, Rain and Flood Damage to Your Home? Call SERVPRO 530-222-0200

Redding, California got pummeled with a rare 50-year massive snow storm knocking down trees, powerlines and cutting off power in Shasta County for thousands. 

From the Redding Record Searchlight:  UPDATE: This is the most snow Redding has seen in 50 years. Here's what that looks like

Fortunately, our local power company, Redding Electric Utility works around the clock to restore the grid.  The heavy accumulation of snow caused large tree branches to tear through home roofs and opened structural gaps allowing rain and water flooding into living spaces.  Our crews with SERVPRO of North Shasta, Trinity & Greater Tehama Counties are taking calls and responding on-site with water removal equipment, dehumidifiers and drying equipment to prevent further moisture damage.

Call Us for Roof Tarping, Water Removal, Emergency Board Up, Content Removal and Dry Out.


Winter weather hit the North State hard.  Strong storms will continue to bring large amounts of precipitation.   More information here:    North State Digs Out – More Snow on the Way

Many residents are still without power.  Homeowners are looking for quick response to reduce secondary damage and the growth of mold on untreated and wet ceiling and wall surfaces.  Insurance companies already reeling from the massive costs associated with the Carr and Camp fires are now dealing with water damage claims. Our highly trained water damage restoration technicians use proven structural drying techniques and document every step of the process from start to finish.  More rain along with higher daytime temperatures continue to melt snow and create severe flooding conditions in many Redding neighborhoods. 

Do you have Home Water Damage and Flooding from Fallen Trees?  SERVPRO of North Shasta, Trinity & Greater Tehama Counties is here to help NOW!  Just a phone call away at 530-222-0200

Redding Home Water Damage

2/6/2019 (Permalink)

Water Leaking in Your House? Call Us Immediately at 530-222-0200. Serving Redding, Red Bluff, Mt. Shasta, Yreka, Weed and surrounding areas.

Home water damage is largely hidden.   

Residential fire, water, mold and storm, rain and flood emergency repair and clean up restoration services provided by Redding California SERVPRO of North Shasta, Trinity & Greater Tehama Counties trained professionals is a testament to the fact that most property owners discover water problems too late.  Much could have been prevented.

** GOOD NEWS -  We are here at 530-222-0200 all the time day or night to respond quickly!

Water pipes and faucet fixtures under kitchen and bathroom cabinetry, behind showers, sheet rock and along internal wall spaces leak, freeze, drip, burst and allow moisture to secretly build up in as-yet-undiscovered spots only to awaken a property owner when the signs appear – mold, paint bubbles, sagging wet walls, dank musty mildew odor and, of course, visible layers of water gravitating to a home’s lowest point.  Carpeting, toilet fixtures, vinyl and hardwood floors retain moisture in the climate-controlled ecosystem of modern home HVAC systems providing a perfect breeding ground for greater toxic problems like mold spores on clothes.

Water flooding can occur from old and under-maintained dishwashers, water heaters, swamp coolers and toilets.  Plumbing pipes running through the second story wall and floor space create greater problems, often, destroying lower story ceilings and floors producing discoloration and soaking into carpeting and home furnishings in bedrooms.  Different colors appear, perhaps yellowish or brown along with water bubbles in peeling and cracking paint and wallpaper stains.

Water Repair People


SERVPRO of North Shasta, Trinity & Greater Tehama Counties

Kitchen and bathroom floors, whether vinyl or hardwood, even in the best of conditions are usually high-traffic spill areas inviting puddle accumulation.  When a pipe ruptures sections already weakened by ongoing foot-traffic exhibit changes in texture such as warping, buckling, curling and in worst-case scenarios the above-foundation floor begins to sink from wet floor joists and structural supports.  Hardwood floors besides changing shape also suck up water into the wood pores to swell and expand.

For more information please take a look at our post: Flood Water Damage Insurance Regulations for Commercial and Residential Property Owners

Keep in mind as well that when you think of water related damage issues you typically don’t think of fire.  Soot and ash certainly, however, a great deal of residential moisture damage insurance claims are the result of firefighting efforts; high pressure water and chemical foam used to extinguish the flames.

Our professional and trained technicians rush drying equipment and odor neutralizers to your home or apartment to prevent further water damage and begin cleaning all types of moisture and plumbing disasters in your home.  We also clean up mold.  Fast air drying and circulation is critical to stopping further damage.

Your possessions and contents are treasured items.  We have a page that describes SERVPRO’s detailed water damage restoration process called “Caring For Your Belongings”.   Also, our ongoing Blog page, among Redding, Shasta County and Northern California home owners is a popular destination for water damage information related to fire, mold, and storm damage.   Many area residents in recent days who visit our site have enjoyed our article entitled Apartments in Redding, California and Winter Water Damage.  Especially during our current stormy weather we are taking calls for water leaks and indoor flooding.

 We are here for you with fast professional 24 / 7 – 365 response and trained, qualified and professional people who have your best interests in mind.  


Like and Follow us on Facebook at @SERVPRONorthShastaTrinityGreaterTehamaCounties

Dangerous Mold is a living organism – a fungus spore.

2/1/2019 (Permalink)

Mold Growing in Home? Bad Mildew Odor? Call your Redding, California SERVPRO Mold Cleanup Experts! 530-222-0200

Good mold can be used to make life saving Penicillin based antibiotics.  Everyday foods we all enjoy such as yogurt and certain types of cheese are produced with mold.  Dangerous mold, the type found in your home under sinks and especially hidden within rain-soaked moisture rich wall insulation and unventilated leaking attic spaces is our concern. 

We here at SERVPRO of North Shasta, Trinity & Greater Tehama Counties find mold all over hidden areas inside Redding and Shasta County homes

We are professional mold remediators and use specific SERVPRO proprietary commercial grade biocides such as the newly released SERVPROXIDE™ unleashing a new weapon on mold, virus and bacteria outbreaks.

Read our blog article: Mold Cleaning – Residential, Commercial & Hospital Disinfectant

We Know How to Kill Mold!  530-222-0200

Mold Preventative Measure Techniques

  • Schedule regular plumbing checks in your laundry, kitchen and bathroom (especially under cabinets) for leaks and slow drips into wall spaces and porous surfaces.
  • Regular cleaning, for example, along shower door runners; anywhere standing water can remain undried for long periods of time, does wonders to provide healthy living and prevent mold from forming.
  • Carpeting and Wallpaper in Bathrooms, in particular, are mold growth havens because of long-term high-humidity levels from hot showers. Extra cleaning is necessary. 
  • Believe it or not, our over two decades of experience providing hundreds of Redding, California and Shasta County homes with mold remediation and restoration has shown that a hidden mold breeding ground exists between the sheetrock, the glue and the paper-cellulose covering in toilet facilities and kitchens where homeowners have used wall coverings as decoration components. When wet, from water leaks and / or long-term moisture condensation, the glue and paper, overtime, turn into a dark unventilated fertile slurry of nutrients feeding mold colonies.  Unless performed by a mold damage restoration expert removing the wallpaper can result in the accelerated activation and large-scale release of mold spores thus making the homeowners problem exponentially worse.
  • Paint and Mold. Our IICRC trained and certified mold mitigation specialists at SERVPRO of North Shasta, Trinity & Greater Tehama Counties recommend not simply painting over mold.  Latex residential interior paint, some of which can contain mold resistant additives, does not kill mold.  Like the wallpaper example above, over time water seepage sinks through paint layers and produces the same toxic environment facilitating the continuation of mold growth and spore release.

Mold Fungus and Clothing

  • Mold outbreaks in the back of closets are quite common. Long term storage of shoes and clothes are ripe for all forms of mold.  Unsanitized and moist footwear tracking in outside pollutants along with unwashed clothing provide ripe conditions for what we have seen as the green mold dust on garments.  Allow adequate dry airflow when hanging up items.  Sweat, body fluid and hair, reside in the fabric weave and hold onto toxic spores. 

If you smell recurring mildew and / or building residents are reporting health problems, then you may be correct in your suspicions that mold and resulting toxic indoor air quality could be present. 

Call Now!  530-222-0200     SERVPRO of North Shasta, Trinity & Greater Tehama Counties

How SERVPRO Can Benefit Your Redding, California Commercial Business

1/23/2019 (Permalink)

Redding Retail and Commercial Businesses Depend on SERVPRO for Fire, Water and Mold Damage Clean Up. Fast Service. Call Now! 530-222-0200

The Carr Fire in Redding’s Shasta County and the Camp Fire in Butte County, Chico and Paradise produced massive devastation throughout local residential neighborhoods and homes.  Businesses and commercial facilities through our Shasta, Butte and Tehama Counties region, those still standing, require cleaning of soot, ash and odor decontamination and sanitization.  Businesses in many ways produce the life blood of economic vitality for local populations and communities. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties knows all too well the destruction an unexpected fire, flood or water damage event can unleash in a matter of hours.

Call SERVPRO Immediately!  530-222-0200

We help Northern California businesses get back in business – fast.  Lost time is lost money. Whether it is disaster and mold remediation or something even worse like an active shooter event; these unexpected tragedies require a preexisting arrangement with a trusted restoration company like SERVPRO to provide the level of compassion along with urgent response, people and resources to handle any scenario. 

Our extensive commercial resources include:

Small Office Building to Big Box Retail Store - Water Damage Restoration

Time is of the essence.  The longer water floods your business premises damaging documents, inventory, floors, carpet and destroying sheetrock and bathroom fixtures the longer your commercial facility will be closed to your customers.  Our trained SERVPRO professionals arrive on site to immediately stop the water at the source-of-loss point.  Our experience and state-of-the-art SERVPRO technology assigns water extraction and drying equipment to key zones. No matter the size of the commercial property for your business our SERVPRO technicians have the training and certifications needed to handle any type of water, fire, storm or mold damage loss. 

Industrial, Commercial, and Manufacturing Facilities - Fire Damage Restoration

Regardless of whether the fire is inside the building or at a distance, smoke, ash and soot travel through HVAC systems and coat the surface of machinery, control surfaces, business inventory, electronic components and create havoc for the employees breathing in what is thought to be clean filtered air.  Odors remain. Water from firefighting efforts mixed with the smoke and burned industrial synthetic chemicals and plastic produces an even worse state of acidic toxic liquid creating pits in metal fixtures and sensitive electronic components.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties knows the intricacies of handling these fire disasters along with the collateral damage produced by the very methods used to extinguish the flames.   Odor control and sanitization along with an ionizing thermo fogging technology that skips masking the odor and changes the atomic structure of the smoke particles to an odor neutral state. 

Odor Control of Smoke is just one of the amazing services SERVPRO provides to Redding Hotels, Restaurants, Schools, Government, Churches and Retail properties.

Don’t Forget to Ask Us About Commercial Mold Removal!

Call Us Now!  530-222-0200

Mold spores float through the air everywhere.  It’s not an “if mold will strike” question it is a “when mold growth happens” at your place of business, in front of customers, will you call SERVPRO of North Shasta, Trinity & Greater Tehama Counties?

Visit our website to stay informed with our blog posts.  Follow us on Facebook to say up to date on how SERVPRO can help your commercial business.

Your Redding Storage Unit and Toxic Mold

1/16/2019 (Permalink)

Mold Growing In Your Storage Unit? Call SERVPRO immediately for fast Mold Removal and Deodorization! Redding, California - 530-222-0200

Is mold growing in your storage unit?

We all like to have the peace and security of storing our extra household items and important business documents in a storage unit.  Mold growth, believe it or not, is still quite common.  Perhaps, more so, because storage units are frequently closed, dark environments holding unmoved and uncleaned paperwork, artwork, business equipment, sentimental family heirlooms and especially mold spore containing objects like clothing, curtains and fabric covered furniture. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is a Redding, California Mold Removal and Clean Up Hero. 

Storage units could be described as non-living environments.  In other words, the frequency of human presence to quickly see a mold spot growing and take preventative measures for sanitization is low.  Most storage units are left unattended for months and even years at a time.  We don’t really know what is occurring.  Certainly, with outside units, we are left at the mercy of storage facility property owners and managers to maintain enough dry air and rain water leak-proof roofing to ensure toxic mold protection from moisture build up and retention.  Once again, because these units never see the light of day for long periods of time a rich and fertile, humid and dark habitat exists within which mold spores grow, multiply and thrive.

Climate controlled units help with lowering humidity levels.  What happens is that even in the best of circumstances a once clean unit becomes the epicenter of a mold outbreak because of unclean items transported in from your home or business at the outset.  Quite often mold prevention begins at home.

Mold Awareness and Prevention is the Key to Keeping a Moldy Storage situation from getting worse.

  1. Before you store, check the ceilings, walls and floor of you unit for any musty odor or obvious signs of mold.
  2. Be aware that roof leaks may not be immediately visible. Especially here in the North State and Shasta County we experience long periods of harsh summer heat.  Left unchecked, winter storms bring high levels of rainfall to an isolated and frequently unvisited home or business storage area. 
  3. Be aware of any standing water around the storage facility and ask your storage provider about on-site unit checks.
  4. Proper ventilation is very important to maintain a standard level of dryness. Especially after an extreme wet weather event
  5. When bringing any items to the unit, or removing them, check the floors, ceilings and walls for any signs of mold. That musty smell we are all familiar with will help you here.

Here at SERVPRO of North Shasta, Trinity & Greater Tehama Counties we provide a full stack of mold removal and cleaning services because where there is water there is mold.  We provide as necessary full onsite mold assessment, water drying extraction, HEPA and ODOR air scrubber filtration and sanitization, content cleaning.

Ask us about our state-of-the-art Document Drying and Business Record Preservation services.

If you open the door of your storage unit and see the reality of mold you had long suspected was there lurking in the darkness; that bad mildew smell and the green, black and orange spots of a mold colony eating away at your precious assets then call us immediately here at our Redding, California office.    

SERVPRO – 530-222-0200.

Like it never even happened. ®

Apartments in Redding, California and Winter Water Damage

1/16/2019 (Permalink)

Apartment Water Damage from Winter Rain and Storms? Call SERVPRO Now! 530-222-0200 Redding, California

Shasta County Commercial Property, Multi-Unit Housing and SERVPRO Water Damage Emergency Cleanup

Landlords and property managers are frontline providers of housing to our local communities.  The residential properties they own and manage are, of necessity, expected to be maintained at an acceptable level of health and safety.   Many times, we here at SERVPRO of North Shasta, Trinity & Greater Tehama Counties are called out to provide fast water extraction drying to a premise’s floors, walls and ceiling because of an unexpected sudden rain water leak or broken shower pipe flood pouring into the sheetrock and insulation of a tenant’s apartment or condominium.

Winter snow, ice and wet freezing rain can hit hard during these extreme weather seasons.  Windows and doors require proper weather stripping to prevent water leaks and seepage.  But that is only the first step of protection from outside moisture.  Examine the tightness of your exterior doors.  Check the fidelity and structural soundness of rain gutters and your apartment complex roofs to ensure tenant water damage property protection.

Outside areas also include the necessity for properly sloped landscape and parking lot water drainage intakes cleared of seasonal debris accumulation.  Slip-and-fall safety and prevention is the key because proper signage, effective water runoff, slip resistant walkway matting all reduces liability insurance claims because tenants have a safe pathway to vehicles, common areas, event rooms, laundry and workout areas.

Rain gutters and drain spouts, often, quite high on the edge of multi-story, multi-unit commercial housing complexes are easy to miss during seasonal maintenance checkups.  Water back up and leaking through cracks into the walls and hidden areas of adjoining units creates hidden damage to multiple adjoining apartment units.  That is when the problems really begin because not only is there water damage, but the wet and untreated surfaces allow preexisting mold spores to thrive and grow.

Everyone likes shade, especially during the scorching heat of Redding summer days.  Large trees with bushy overhanging branches look great in the hot afternoon.  However, when winter storms strike those same trees with their aging untrimmed and brittle branches are waiting to fall upon roofs, gutters, eves, carports and possibly a tenant. Also, utility power lines and telephone poles, by themselves are dangerous enough during strong winter wind and rain storms.  When those same lines, over time, become embedded in the branches of uncleared brush and tree limbs the situation becomes exponentially more dangerous for resident safety and opens the door to extensive property and structural damage.

Because SERVPRO of North Shasta, Trinity & Greater Tehama Counties has over two decades of water, mold and fire damage clean up and restoration to just about every apartment complex from Weed, Yreka, Mt. Shasta and Red Bluff we are intimately familiar with how to quickly scale our experts and resources for any type of inside or outside property damage.   We have also had the opportunity to develop close working relationships with many well-known local insurance agents and adjusters

You need the SERVPRO Emergency Ready Profile!

An extraordinary benefit of having SERVPRO on your side is that we provide a **FREE onsite disaster preparedness assessment aptly named the Emergency Ready Profile.   The ERP is a preexisting report (available on Apple or Android mobile devices) specifically outlining the phone numbers of first responders, property managers, photos and location information of key gas, electric and water shut off locations on your property.  In a nutshell, the ERP provides peace of mind that SERVPRO of North Shasta, Trinity & Greater Tehama Counties has your back – day and night.     

Call Now!  530-222-0200

Roof Snow, Ice, Frozen Pipe Damage from Winter Rain and Extreme Weather Storms

1/9/2019 (Permalink)

Northern California winter storms bring freezing rain, snow and ice. SERVPRO can help you with any winter home damage. Call Now! 530-222-0200

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties!   


Business and major home property damage can occur with very little warning from freezing rain, ice storms, snowfall accumulations and cold winter temperatures.  During the Redding, California winter months the higher communities and mountain passes in Shasta and surrounding counties like Trinity and Siskiyou frequently experience longer travel delays and road closures from higher than average snow levels.  Throughout these winter months Northern California is visited by dark and quickly moving low hanging storm clouds facilitating fast damaging winds and heavy mountain snow drops. Wind gusts can topple trees and rip loose shingles and siding from residential dwellings at speeds of 40 to even 50 mph.

Roofs and Ice Damming

Gutters and roofs also suffer damage from large drifts and piles of snow weighing down lose or weak beams.  Especially when afternoon temperatures rise from occasional sunlight and cause snow to melt and then refreeze in cracks, under shingles and expand to the point of a possible structural collapse.  This cycle of frozen water thawing and refreezing causes small cracks, most of the time hidden, to become exposed and produce unsound structural integrity this continuous cycle of thaw, freeze and expansion continues; all the while, snow continues to fall producing more stress.  

Another serious result of winter snow storms is when ice buildup forms on the gutters and eves.  As the surface is exposed to slightly higher temperatures melting water slides around the frozen encasement and creates an ever increasing weight of unsupported refrozen ice underneath roof supports. 

The good news is that most correctly built and up-to-code roofs can support quite a bit of additional weight.  Construction industry experts agree that roofs that are maintained and in sound condition can hold 20-pound snow packs per square foot.  New home construction in the SERVPRO of North Shasta, Trinity & Greater Tehama Counties regions, under extreme weather conditions, are built to support much more weight.  One cubic inch of water or ten to 12 inches if snow weighs in at approximately 5 lbs per square foot of roof.  Thus, if your roof is not decaying from age or damage, up to 4 feet of snow is a widely accepted benchmark for determining the risk level of collapse.

Frozen Pipes

Water inside pipes becomes cold to the point of freezing.  Once again, over time, the contraction and expansion of seasonal freeze and thaw patterns weakens traditional copper, galvanized, iron and especially PVC plumbing. Pipes are more likely to burst and rupture seams when they are exposed to below freezing temperatures in the 20 degree Fahrenheit range.  Our experienced SERVPRO professionals can safely repair water damage resulting from frozen pipes.   Winterizing plumbing fixtures exposed to outside elements, such as pipes in laundry rooms, outside access bathrooms, within garage or exterior facing wall spaces, and exposed sewer plumbing would include insulating those pipes and fittings with commercial grade foam insulation.

SERVPRO is Here For You!  

Northern California Winter has arrived.  We brave the elements to serve the mountain communities of Trinity, Siskiyou and Lassen Counties along with our local areas of Shasta and Tehama.  Fast and effective SERVPRO of North Shasta, Trinity & Greater Tehama Counties experts have specialized training in water, fire, thunderstorm, snow, and home property damage cleanup, water extraction dryout and restoration.

Call Us Today at 530-222-0200.  www.SERVPROnorthshasta.com

Camp Fire Paradise, Carr Fire Redding, SERVPRO and Wildfire Insurance Value

12/31/2018 (Permalink)

Fire Damage? Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties at 530-222-0200.

California wildfires, like Redding’s #CarrFire and Butte County’s #CampFire consuming to apocalyptic devastation massive sections of overgrown forest throughout our SERVPRO of North Shasta, Trinity & Greater Tehama Counties region, extended, by surprise in early November, to destroy the entire town of Paradise in Butte County.  Our sister SERVPRO franchise in Chico suffered loss.  The fortitude and support of national SERVPRO STORM teams rushing to aid continues deploying an ever-increasing multitude of fire damage restoration professionals, air cleaning equipment and resources from the San Francisco Bay area, Southern California, Oregon, Nevada and beyond, to soot, ash and smoke odor infused structures in the immediate Northern California footprint of wildfire damaged communities.

SERVPRO – Trusted by Homeowners and Businesses  - Fire & Water Damage Restoration.  Call Now!  530-222-0200

Residents and business owners increasingly enjoy all that California has to offer and choose to build homes, commercial buildings, and multi-unit housing properties in what are known as “wildland urban interface areas”.  These areas such as the Paradise community, Magalia and in Redding the French Gulch, Shasta, Keswick, Swazey Drive, Centerville, Marylake Subdivison, Lake Redding Estates, River Ridge Park areas and many others are surrounded by compressed and largely uncleared, indefensible, Manzanita trees fueled by natural oils that burn with ferociously hot temperatures.  High winds and long hot dry Summers create these all-to-often perfect fire-storm conditions igniting California oakwoods, Juniper steppe woodlands, mixed conifer and fir forests, Ponderosa shrubs and Cedar, hemlock, and Douglas fir wildland areas; all surrounding the ever-expanding neighborhoods, homes, businesses and schools.

Let’s talk about Homeowners Insurance:  It should be very simple.  Policy premium is calculated from the cost to replace the premises value.  The problem arises when multiple massive California wildfires occur in a short time.  Essentially insurance companies run out of money to continue to write home and property coverage.  Market value of a home and it’s replacement cost are two different things.  A totally burned structure includes the additional insurance claims components of toxic residue disposal, soil testing and debris clean up along with a whole host of additional unknown factors such as contractor licensing, Shasta, Trinity, Tehama and Butte Counties permitting, lead and asbestos testing along with local, state and federal regulations.

The point is that California insured who own homes must be insured to value.  Many, it turns out; are not. This could be from not keeping up to date on increased valuations from remodeling and home improvement or insufficient value calculations at the inception of the policy.  The key target insurance providers are looking for is that property owners meet the 80% of replacement value threshold.  This industry threshold is known as “coinsurance.”  When total-loss occurs the policy limit is paid out and when partial loss occurs the full amount of repairs is paid out.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties has been working with insurance agents and insurance claims adjusters for years.  We work with all the well-respected names like State Farm, Farmers, AllState, and many others. We have long standing friendships and relationships with our local Redding, Mt. Shasta, Red Bluff, Weed, Yreka and Weaverville insurance property and casualty specialists.   

Defensible Space Zones

There are two zones to consider when clearing and maintaining open space.

Zone 1 – Extends out 30 feet from the structure and decks.

Zone 2 – Extends an additional 100 feet out.

A recent example tells the story.  Our SERVPRO soot and smoke odor inspection teams are regularly called out to homes that survived the Carr Fire.  Many residents tell their story of coming back and finding that the early efforts they made to clear brush, remove trees, take down dead branches and large dry collections of leaves as well as install gravel and water saving landscaping open spaces all paid off when the flames burned just up to the edge of their property and stopped. 

Within both of these zones removal is required for excess vegetation, dead plants, woodpiles, leaves and pine needles and certainly tightly overgrown Manzanita and wildland grass that fuels the ignition point of a not-if-but-when wildfire disaster.

Call SERVPRO in Redding, California.  Our response times are very fast! 

We are available round-the-clock at 530-222-0200

Visit and like us on Facebook at: https://www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

Commercial Cleaning Services in Redding, California by SERVPRO

12/19/2018 (Permalink)

Commercial Business Fire, Smoke, Soot, Water and Mold Cleaning Services. SERVPRO - Redding, California - 530-222-0200

We are here to help restore and support our local Redding, California area communities.

Just as Shasta County area towns were seeing the results of SERVPRO of North Shasta, Trinity & Greater Tehama Counties fire and water, soot and ash, cleanup; our neighbors, quite suddenly, in Butte County experienced even greater commercial and residential large loss as the Camp Fire consumed homes and businesses throughout the entire town of Paradise and blanketed Chico, Magalia and Oroville with soot and ash debris for months to come.  

** See the Article: SERVPRO Employees Lose Homes in Camp Fire, Butte County, California

We know what to do next.  We are SERVPRO!  Phone us at our Redding office 24/7 – 365


Time is of the essence when a commercial large loss occurs. Our SERVPRO professionals, some of whom themselves have experienced residential fire loss, remain committed to our communities,

Responding quickly our SERVPRO teams will assess smoke, soot and ash residue and property damage from water to strategically place IICRC trained professionals along with SERVPRO’s proprietary state-of-the-art odor removal and drying equipment. Our restoration industry leading disaster project management system puts you, the customer, at the forefront-of-care by the best on site recovery professionals in the industry.

At SERVPRO of North Shasta, Trinity & Greater Tehama Counties, business continuity from commercial loss thrives on communication and documentation with owners, project and facilities managers, insurance agents, claims adjusters, contractors and many more.  We move quickly with a structural safety and building walk-through assessment.  Our SERVPRO trained inspectors determine the “cause of loss”.  We document water damage and moisture contamination findings. Odor from smoke, soot and ash deposits is neutralized with advanced HEPA filters and thermo fogging technologies. 

** Watch our Video - Biohazard ULV Fogging - Antimicrobial / Antivirus - Redding, California - SERVPRO

We remove and restore valuable and business critical document records and contents from the disaster zone for damage mitigation and drying. Our structural restoration process would also include the removal of smoke infused attic insulation and burned beams, carpet and upholstery cleaning and hard wood floor drying.

**Watch our Video - Carr Fire Smoke Odor Insulation Clean Up

We provide commercial service to Northern California facilities including Retail, Education, Property Management, Healthcare, Hotels, Motels and Restaurants including all Industrial and Manufacturing sectors, as well as Federal, State and Local Government entities.

Call Now!  530-222-0200

Follow and Like us on Facebook:  https://www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

SERVPRO Helps Redding, California residents with Winter Rain and Snow Storm Damage

12/11/2018 (Permalink)

Rain, Ice, Storm, Snow Damage to your home? SERVPRO is here for you in Redding, California. Fast Response by Professionals - 530-222-0200

Winter Ice and Water Damage from Northern California Storms

December is upon us and we have experienced the beginning stages of rain and snow accumulations.  January, February and into 2019 will bring the heavy onset of Winter beauty and the ravages of high winds, ice, rain, and the resulting storm damage to homes and businesses.  As always, SERVPRO of North Shasta, Trinity & Greater Tehama Counties stands ready in catastrophe situations following a disaster across multiple regions.

SERVPRO’s STORM response is unmatched in the ability of scale and deploy resources, equipment and personnel at a moments notice to water and fire damaged and ravaged local communities such as what we saw with the Carr Fire in Redding and now with the Camp Fire destroying Paradise and affecting the living conditions of thousands in Butte County.

Temperature drops from freezing cold cause water pipes to freeze and crack.  Ice expansion through melting and refreezing in roof structures damages shingles, crawl spaces and overall structural integrity.  SERVPRO’s experience and quick response servicing commercial businesses and residences in Shasta, Trinity & Tehama Counties is focused on saving property and reducing insurance claims.

Follow these winter tips:

  • Caltrans warns motorists to check their brakes, tires and windshield wipers, and make sure their vehicle's defroster, heater and exhaust system are in good condition.
  • Caltrans road advisories suggests motorists add special winter solvent to their windshield-washer reservoir to prevent icing. 
  • Check your vehicles to ensure they have plenty of antifreeze.  Vehicle tires require sufficient tread for icy and slick conditions. 
  • Fill you gas tank before travelling. 
  • If possible, avoid road travel altogether. 
  • Caltrans also recommends motorists take water, food, warm blankets and extra clothing in case of long delays.

Go to http://www.dot.ca.gov/cttravel/chain-controls.html for chain requirements and installation information. Go to the District 2 Winter Maintenance and Operations web page at www.dot.ca.gov/dist2/chainup/winmaint.htmfor more winter driving and preparation tips.

Also, local Redding weather forecasts are at these links:



During our winter storms frost and freezes in higher mountain elevations will endure considerably colder temperatures and longer freezing conditions than the lower Redding areas of the Shasta Basin.  Polar and arctic air masses move South into Northern California from central Canada.  These dry and cold arctic blasts along with strong winds produce property damage from fallen trees and already weakened building materials.

Be Prepared.  Be Safe. SERVPRO is your trusted severe weather emergency responder.

(530) 222-0200

Why SERVPRO? – Trust, Customer Service, Professionalism and Excellence for You!

11/29/2018 (Permalink)

Why SERVPRO? Fast, Professional Response to Your Fire and Water Damage Emergency. Call Us Now! 530-222-0200

Redding, California’s SERVPRO of North Shasta, Trinity & Greater Tehama Counties is ideally located in the heart of Shasta County.  Our extensive service area blankets destination communities in the Shasta-Cascade region like Dunsmuir and Mt. Shasta.  Also, extending from Corning, Orland, Anderson, Red Bluff and traveling up the I-5 corridor to the Oregon border communities of Weed, Yreka and extensive points West into Trinity and Siskiyou counties, Igo,  Weaverville and as far East as Palo Cedro, Bella Vista, Shingletown, Round Mountain, Burney, Alturas, Lassen and Modoc counties.  


Carrying the weight and recognition of our SERVPRO brand strengthens the quality, professionalism, solutions and results we bring 24 hours a day to Redding and North State home owners, commercial property facility managers, insurance and real estate agents for fire, water, mold and sudden regional fire or storm disasters like we just experienced with the #CarrFire and possibly may experience more with the soon coming wet Northern California Winter rains and flooding.

In the News…

SERVPRO and College Football on ESPN - New SERVPRO® First Responder Bowl to be played at Cotton Bowl Stadium – December 2018    Exciting News – The anticipated annual football game played at Cotton Bowl Stadium in Dallas, Texas has been renamed the SERVPRO First Responder Bowl.

Fire & Water - SERVPRO® Disaster Recovery Teams Activated to assist in Northern California Wildfires

We all block emergencies and disasters from our minds and hope they never happen to us. When those sudden fire, smoke and water emergency disasters do happen to your home or business in the middle of the night you can rest assured that SERVPRO of North Shasta, Trinity & Greater Tehama Counties is here in Redding waiting take your call and respond quickly and with professional compassion and expertise to your home or business quickly. Take it from us, we will put your stress at ease!

Mold RemovalApartments, condos, homes and commercial buildings, at some point, will experience leaks, flooding, or other forms of destructive indoor moisture damage.


Call SERVPRO for residential mold remediation.

Our professional technicians will set up containment barriers and air scrubbers to remove toxic black mold spores.  Along with mold and mildew deodorization and cleaning we pride ourselves on providing clear communication, reasonable pricing, and an effective project schedule. This is exactly what you, our customer, requires; to feel safe and have your unique needs and whishes as top priority.                             

Home and Business Restoration ServicesSERVPRO Commercial and Residential Cleaning

We also provide a wide array of services to address any cleaning or restoration needs: Biohazard, Carpet & Upholstery, Ceilings, Floors & Walls, Document Restoration, Drapes & Blinds, Odor Removal, Sewage, Trauma & Crime Scene, Vandalism & Graffiti.

Our local Redding, California community knows and trusts our local family owned approach to on-site emergency clean up.  We are certified and industry leading experts.  We hold ourselves to high standards to give you the attention, compassion and response you need by a team of friendly, clean, background checked and trained technicians with years of combined experience servicing residential and commercial clients just like yourself.

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties Today!  530-222-0200

Why SERVPRO? – Shasta County, California Commercial Fire, Water, Mold Damage Cleaning

11/21/2018 (Permalink)

Commercial Business and Property Loss? Call Us at 530-222-0200. Experience the "Why SERVPRO?" Advantage.

Customers appreciate your commercial property’s clean and safe “open for business” presence.

Unexpected disasters will happen, and you need to find professional commercial cleaning or emergency restoration services fast.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties professionals have the training and expertise to help make it “Like it never even happened.”

Call us at 530-222-0200 24 hours a day to drastically minimize your business interruption.  Our certifications and training include restoration services for fire and water damage, including electronics restoration and document drying. We are also Redding, California and Shasta County’s primary resource for commercial mold remediation. We bring our extensive capabilities, equipment, professionals and experience to any commercial cleaning sector including retail, education, property management, healthcare, hospitality, food service and restaurants.

Commercial Building Cleaning Services

Your business need could be removing an odor problem or deep cleaning flooring or carpets. You can always count on SERVPRO Franchise Professionals to get even the most extensive commercial large loss projects completed right the first time. We respond quickly and work hard to ensure that your office, client, and business workspaces are restored, clean and odor free.

Fire, Water and Mold Cleanup 

  • Water damage from a major Northern California winter storm event or even a broken water line can bring your customer service and revenue to a halt.
  • Fire damage, as our local Redding and surrounding areas of Shasta Lake, Dunsmuir, French Gulch and Whiskeytown Lake communities suffered from the Carr Fire, can be very devastating for the continued operation of business or commercial property. Keep in mind that beyond fire, smoke, and soot damage the resulting water damage from firefighting efforts and fire extinguishing systems often occurs.
  • Mold grows in warm and moist crevasses, walls and structural openings and can be caused by even a minor water intrusion, such as a loose water pipe fitting or slow unnoticed roof leak. Mold problems can also present a serious health risk to clients, customers and employees exposed at your commercial property.


Biohazard Cleanup – Decontamination of your business premises from trauma, industrial, chemical and sewage backup spills, vandalism, or other biohazards is not only emotionally detrimental to everyone involved in your business enterprise but also produce unsafe and biologically toxic pathogenic exposure to humans and animals.  Our Redding, California SERVPRO professional technicians carry the necessary certifications, training and experience to safely remove, contain and sanitize blood, homicide, animal waste, chemical, tear gas and meth lab residue.

Office Carpet and Upholstery Cleaning – Professional office carpet cleaning can remove and deodorize moderate to heavy soil conditions that accumulate from ongoing public and business usage such as dust, dirt, body fluid, food, animal hair and foot traffic grime in your carpets.

Document Restoration – Business interruption in commercial facilities extends beyond fire and water structural damage.  Documents, photographs, books, client files and irreplaceable paper records could be permanently lost.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the capabilities of quickly securing wet or soot infused contents and “freeze drying” these in a state-of-the-art facility to dry, clean, disinfect and deodorize to a restorable condition.

Trauma and Crime Scene Cleanup – Businesses and educational facilities, as public spaces, are not immune from criminal activity.  Certainly, in recent times, even the unspeakable tragedies of active shooter events require the cleanup services of a compassionate and certified restoration provider to sanitize and deodorize the aftermath of fingerprint powder and forensic chemicals, tear gas, pepper spray, fire extinguisher residue, blood, body fluid and tissue remains.

Read Our Article: - Active Shooter and Commercial Business Crime Scene Clean Up

Vandalism and Graffiti Clean Up - Riots, burglary or negligent vandalism, like breaking a window or a hole in the wall, can cause significant water and mold damage.  We are able to remove and clean spray-painted graffiti from exterior walls, clean driveways, walkways, asphalt, metals, wood, glass, plastic, masonry, brick, stone and concrete.

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties – 530-222-0200

Experience has taught us that people want to work with a company that operates honestly and with care for their customers and commercial properties. We have become a trusted advisor to the insurance industry and a wonderful resource for our current and long-time Redding and Northern California customers along with anyone who calls for advice. We are that locally owned and operated family business with over two decades of home and business fire and water cleanup and restoration experience; that's why it is an absolute joy to get out there every day and let homeowners, commercial businesses, property and facility managers, insurance producers and real estate agents in Shasta, Trinity and Greater Tehama Counties know that they do have a choice when hiring a restoration contractor. 


Check us out on Facebook:  https://www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

Water and Rain Dry Out – SERVPRO Fast Moisture Evaporation for Healthy Living

11/14/2018 (Permalink)

Water Damage? Call Us at 530-222-0200. Your trusted Redding, California area flood, water, storm and rain damage clean up choice!

Redding, California - Our 24/7 – 365 fast response to your water damage cleanup is essential to minimize damage, save possessions, and prevent additional mold growth.


SERVPRO of North Shasta, Trinity & Greater Tehama Counties can deal with the smallest home water leak to large-loss commercial flood damage from thousands of gallons of water.  We quickly respond to all water damage emergencies with IICRC Certified Water Restoration Technicians, state of the art equipment, necessary drying equipment and a proven customer-first SERVPRO game plan.  Upon arriving at your home or business, our SERVPRO water restoration professionals will perform an extensive water damage inspection using moisture metering and infrared cameras to map the extent of water damage. 

We are locally owned and operated serving the Northern California region including Redding, Weaverville, Anderson, Red Bluff, Corning, Orland, Willows, Dunsmuir, Yreka, Weed, Mt. Shasta, Shasta Lake, Burney, Igo, Happy Valley and many more. 

Visit us on Facebook:  @SERVPRONorthShastaTrinityGreaterTehamaCounties

Visible water loss is only the tip of the iceberg. Carpet, tile cracks and holes in the wall, loose hardwood flooring, concrete; these all suck in water to flooring mats and drywall. An important first step in any water loss emergency is to identify the source (class) and pollution (category) of water.  Based on that inspection, our technicians create a water restoration plan for your property, explain the process, and answer your questions. SERVPRO of North Shasta, Trinity & Greater Tehama Counties works with your insurance company every step of the way.

Water Damage Inspection and Services

  • 2-hour on-site assistance 24/7/365.
  • Structural drying and water removal.
  • Insurance claim, agent and adjuster assistance.
  • Restoring your home or business to a preloss condition.
  • Specialized document drying
  • Content cleanup, packing, and storage
  • Uncover hidden water intrusion using state-of-the-art inspection equipment

Water Damage Source Classes and Pollution Categories

Water is identified in the restoration industry in two ways.   1.  Where is the source and what is the saturation level of the water?  2.  What type of water is coming from the source? 

  • Class 1 Water – A slow evaporation rate typically from a drip or slight water line break. Seepage only affects part of a room or space, carpeting is slightly damp.  The key is low permeance rate of surface materials that come into contact with moisture like plywood or concrete.
  • Class 2 Water - With a fast evaporation rate. Water at this level would affect an entire room including carpeting and furniture cushioning. Moisture will have soaked into structural materials and wall up to 12’
  • Class 3 Water - This class has the fastest evaporation rate, and ceilings, walls, insulation, carpet, and sub-floors are all saturated. The liquid may have come from overhead.
  • Class 4 Water - This class is used for special drying situations. The sheer quantity of water combined with time allow for saturation to occur in materials that retain water such as hardwood, brick or stone.

Call Us Today! 530-222-0200

Categories of Water Contamination

The situation worsens as water becomes more polluted. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard:

  • Category 1: “Clean Water” - Generally sanitary water – This category includes water that comes from sources that we would consider to be potable or drinkable under normal circumstances such as from burst water pipes, broken supply lines on appliances, or falling rainwater. Category 1 water because it is open to outside conditions becomes increasingly contaminated as it mixes with ground soil or floor coverings and structural materials like subflooring, walls and decks. Time and temperature, of course, cause water to become a welcome breeding ground for bacteria and microorganisms.
  • Category 2: “Grey Water” - Significantly contaminated water – Water which is recognized as already having some degree of preexisting contamination. Once again, the pollution triangle is water, time and temperature as the state of the water becomes worsened.
  • Category 3: “Black Water” - Grossly contaminated water - Water which is highly contaminated. Examples would be flood water from overflowing banks of rivers and streams flowing over industrial chemical and toxic waste, ground water flooding into homes and, of course, broken and open flows of sewage.

Our goal is to whenever possible save and restore your water damaged household belongings.

We will work with you and your insurance company, agent and adjuster determine what is salvageable and restorable.  Items to be restored are carefully, stabilized and packed by SERVPRO of North Shasta, Trinity & Greater Tehama Counties inventory specialists to facilitate the cleaning of individual contents.   Our document drying process, in fact, uses a “freeze dried” methodology to stop any further moisture damage and save important and irreplaceable documents.

Water Extraction

Water extraction is a strategic and highly scientific process initiated by our on-site emergency technicians to quickly stop any further water damage at the source and begin the restoration process.  We match our extraction process to the specific category and class of water and the types of water affected building materials. Removing standing water in visible and hidden areas is only the first piece of the extraction puzzle.  Water evaporates and fills the internal air space with moisture and also mold spores and bad odor.  We calculate the number and strategically place throughout the home or business SERVPRO HEPA air cleaners and dehumidification equipment as necessary to completely sanitize and purify both surfaces and air.

Moisture Drying and Monitoring Water Removal

We follow an IICRC “Standard of Care”.  Which means that our drying equipment is monitored and remains in place until the water damaged property has be dried to a recognized industry standard.  When SERVPRO of North Shasta, Trinity & Greater Tehama Counties quickly arrives on-site a project lead takes the helm and maintains oversite of daily moisture readings of relative humidity and variations in levels of structural moisture to make a determination of complete water damage restoration.  Using advanced moisture reading technology our SERVPRO professional will make necessary adjustments to equipment settings to maximize drying at the fastest speed possible.

Water Loss and Preventing Mold

The key to reducing mold growth is fast water drying. Our state-of-the-art drying techniques are trusted restoration industry best practices for successfully creating a drying system that maintains balanced moisture reduction, airflow increase and optimizes temperature.  Introducing into this process an odor cleaner and sanitizing microbial agent produces the clean and fresh surfaces and air quality that SERVPRO of North Shasta, Trinity & Greater Tehama Counties is known through the Redding and Northern California region for achieving.

Call Now! 530-222-0200

SERVPRO Employees Lose Homes in Camp Fire, Butte County, California

11/12/2018 (Permalink)

Supporting our sister SERVPRO franchise in Chico. Owner and Employees lost homes. #CampFire #ButteCounty See the link above for fundraising help.

SERVPRO of Chico / Lake Almanor has employees who have been displaced by the Camp Fire of California. 

**URGENT - Go Fund Me - https://bit.ly/2T6R4tw

It began at about 7am on Thursday 11/8/18 and spread through the small town of Paradise, and is traveling to Chico as I type this.  7 families from the SERVPRO of Chico / Lake Almanor team have lost their homes, including the Owner, William Jones and his wife Babette.   William has taken quick action and setup temporary shelter for them, but he can't and shouldn't have to do it alone.

The SERVPRO of Chico / Lake Almanor team has given countless times to the community they serve, and we're hoping there are others that will return the favor.

This fire is continuing to spread around the area, and may affect more of their team, as well as the tens of thousands in the area.

Please help with whatever you can, and let's get them back on their feet so that they can continue their service to their community.

Redding Fire Damage Repair and Cleaning – Smoke, Odor, Soot & Ash

11/7/2018 (Permalink)

Fire, Smoke, Soot and Ash Damage Cleaning in Redding and Shasta County? Call SERVPRO Now! 530-222-0200

Fire Damage Cleanup and Restoration – SERVPRO of North Shasta, Trinity & Greater Tehama Counties

Redding suffered the traumatizing #CarrFire and as we know all too well, an uncontrollable wildfire can wreak chaos in communities like we saw in Shasta Lake, Dunsmuir, Whisketown, Centerville, Igo, and beyond.  Redding is #ShastaStrong and we support our local CalFire, Redding firefighters and community efforts to come together and transform our wonderful Northern California city.  As we move into the final weeks of the year, the Thanksgiving and Christmas holidays approach, skies turn cloudy, and the rains come, the nights are earlier.  SERVPRO, however, as Redding’s premiere fire and water damage restoration leader continues to provide front-line support to home owners, residents and commercial business properties.  

Firefighters use water to fight and extinguish most home and business fires.  Water may stop the flames however it also creates secondary acidic soot from smoke damage that accelerates the deterioration and corrosion of aluminum, window and mirrors, paint, walls, precious contents, business documents, circuit boards in electronics and your other vital assets.  Additionally, the toxic smoke odor left behind must be neutralized and deodorized.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties fire restoration process and services can include:

After-the-Fire Considerations

  1. Relocate children, elderly and family pets to a clean air and smoke-free environment.

Home and commercial fires burn chemical sealant-soaked wood framework, plastic insulation, rubber, batteries, foam insulation along with arsenic and formaldehyde-based particle board home furnishings.   These produce toxic black long-chain hydrocarbons and extremely cancer-causing carcinogenic gases that can affect health and compromised immune systems.

  1. Have a neighbor you trust.

We all share the pain of a local disaster.  Make arrangements with a friendly neighbor beforehand for mutual support, and a plan B backup location for meeting loved ones and safely gathering. 

  1. Phone SERVPRO of North Shasta, Trinity & Greater Tehama Counties at 530-222-0200

Call Us! – You will need professional fire damage emergency clean up and restoration help.  Before you get too busy, hire a fire remediation specialist who can start work on getting your home or business back the way it was.

Finally, watch out for exposed, frayed wiring from extension cords or Christmas tree lights.  Be extremely careful of properly putting out holiday festive candles and scented pots.  We also recommend keeping an up-to-date fire extinguisher handy and close by cooking areas. Check your smoke detectors.


Visit us on Facebook at: /SERVPRONorthShastaTrinityGreaterTehamaCounties

Rain Water, Fallen Trees and House Repair in Redding, California

10/31/2018 (Permalink)

Has rain storm wind and hail flooding damaged your Redding, California home or business? We can help fast! SERVPRO - 530-222-0200

Redding rain, wind and the wet Northern California drizzle of late Fall; throughout the November and December Thanksgiving and Christmas Holidays, and into the New Year, can create havoc for Shasta County homes and businesses.  Burned and weakened tree trunks, Manzanita brush, uncleared, bend and break during heavy winds falling and tearing into a buildings roof, structural sidewall, gutter and through window and door frames.  Water and cold rain flood the inner attic, drywall and flow into carpeting, personal possessions, television, computer and stereo components and the heating and air duct work. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is a trusted North State storm damage clean up and restoration provider.  We know the impact and trauma home and business owners experience when lightning causes a fire, high winds rip the roof from a home, power lines and downed trees cause hazardous power outages and destroy property.  Storm damage clean up and repair requires more than just a handy-man approach.

Because we hold the respect of our national SERVPRO brand along with many years of hard-earned local Redding community trust our knowledge and experience can deal with any small or large residential or commercial loss resulting from storm damage.  Water, fire and mold often join to create a toxic soup inside a place of business or family home.

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties for storm damage repair.  530-222-0200

We are the storm restoration company that knows how to work with your insurance.  We make sure the job is done right and paid properly through the insurance company.

Storms waters also carry sewage, bacteria, garbage and biohazard runoff.  Our SERVPRO professionals who quickly arriving at your Redding and Shasta County home or business carry the latest personal protective suits, gloves, goggles and breathing masks to ensure your safety and the safety of your premises with any sewage flooding or chemical waste spills.

As a locally owned and operated SERVPRO franchise we all carry professional certifications in the restoration industry including the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and personal certifications under the American Council for Accredited Certification (ACAC), or the Indoor Air Quality Association (IAQA).  Our expert technicians who arrive to service your home or business are trained and certified in these same qualifications.

Is your home in need of storm damage restoration due to rain, wind, hail storms and flooding?

Do you want your damages repaired as soon as possible, but are uncertain how to deal with your insurance company?

SERVPRO of North Shasta, Trinity & Greater Tehama Counties in Redding is your answer. 

You can call us anytime of the day or night at 530-222-0200.  

We will arrive quickly, assess the storm damage and provide a comprehensive plan of action with YOU as the top priority.

Visit our Facebook page at: www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

Why SERVPRO? – Trust, Compassion and Communication

10/24/2018 (Permalink)

Why SERVPRO? Because we care. We are locally owned and operated here in Redding, California. Call us now at 530-222-0200 for a fast response.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has been redefining the mold, fire and water restoration industry in Shasta County. 530-222-0200

The sheer volume of fire and water damage emergency resources, capabilities and expertise we bring to our local Redding community is nothing short of amazing.  Because we are part of the nationally recognized SERVPRO brand our training of home and business owners, insurance and real estate agents and property managers, at a regional level exponentially increases through our ability to utilize the national scope of mitigation and restoration training through the vast experience of 1700 SERVPRO franchise professionals.  What this means for Redding residents is that when you choose SERVPRO, you choose the best!

SERVPRO Performance Guidelines

Our SERVPRO technicians are trained professionals and certified in Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning, Mold Removal, Biohazard, Truama and Crime Scene Clean Up  Also, as one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. As a Redding, California SERVPRO Franchise we adhere to over twenty different guidelines to receive insurance client referrals from the likes of Farmers, State Farm, AllState, USAA and dozens of others. From insurance to background checks on employees, each requirement is maintained continually to help ensure our Shasta County and Northern California customers get the best possible service.

Transparent Job Documentation and Customer Communication

When you originate your contact at SERVPRO of North Shasta, Trinity & Greater Tehama Counties, your referral gets tracked and reported at each step of the work process. We follow IICRC fire, water, mold and standardized restoration industry cleaning procedures.  Our SERVPRO water drying workbook provides complete industry standard validation. The “DryBook” as we call it is a trackable and transparent documentation pipeline so our customers can stay informed on daily job progress and status reports.  Proper equipment utilization and drying validation is a part of every job file when you call 530-222-0200 and use us as your vendor of choice.  From the first notice of loss and the cause of the claim to response times and ongoing job status details; we provided the most comprehensive mitigation reporting data available.

Read our happy customers reviews on Facebook, Yelp and Google

Trust SERVPRO of North Shasta, Trinity & Greater Tehama Counties to do the job right.  The results from our years of experience helping home and commercial business owners effectively and quickly stop, clean and restore the most harrowing fire, biohazard, trauma, crime scene, water and mold damage disasters speak for themselves.  We are available and on-call every hour and every day to provide answers and on-site SERVPRO experts, equipment and peace of mind. 

Your emergencies are our emergencies met with courtesy, compassion and trust.

Call Us Now!  530-222-0200

Commercial Fire, Water and Mold Cleaning Restoration Services – Redding, California

10/18/2018 (Permalink)

Commercial Water Loss? - Churches, Schools, Businesses: We cover them all! - SERVPRO of North Shasta, Trinity & Greater Tehama Counties - 530-222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties restores damaged businesses in the City of Redding, Shasta County and surrounding Northern California communities.  We appreciate our customers and understand the importance of getting your business back up and running.

Through our many years servicing our Redding community we have developed valuable relationships with local businesses to help them plan for emergency response, disaster recovery, and business continuity. We are a locally owned and operated SERVPRO franchise and bring you the value and experience of knowing that the area's most highly skilled and proficient SERVPRO professionals are on your side and ready to quickly respond 24/7 365.


Our Commercial Loss Services include:

  • Identifying your priorities.
  • Expediting the insurance process and meeting requirements.
  • Because we are part of the highly-respected national SERVPRO brand we have the experience, contacts, and resources to handle any size loss.
  • Deodorizing and sanitization.
  • Providing a full scope of services such as construction, cleaning, drying, and temporary storage as well as environmental solutions for mold, asbestos, and air quality.
  • We take pride in our SERVPRO professionals, equipment and resources to bring Redding commercial office buildings, schools, restaurants and hotels, government buildings, churches and warehouses to a fully recovered “back in business” state in the shortest time possible.

Commercial buildings are also public spaces and require special considerations for employee and customer health and safety.  As a business owner your focus in on damage costs, business and revenue interruption and safety.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties is well versed in the details of workplace air quality and surface biohazard safety.

Water damage often produces mold.  Fire damage leaves smoke and soot ash residue.  Mixed into the walls, floors and HVAC systems of commercial buildings and especially hospitals and eldercare facilities the resulting mold and mildew, along with airborne dust, debris and any exposed lead paint or asbestos tiles or insulation becomes and complex cleanup project.  This is what we at SERVPRO of North Shasta, Trinity and Greater Tehama Counties do best.

We understand commercial risk and are certified in IICRC commercial restoration guidelines for effective commercial property loss mitigation.  

  • We seal entryways and open areas.
  • We use negative air systems and commercial air scrubbers to extract and clean contaminated air.
  • Our air scrubbers are fitted with industrial HEPA filters.
  • Our SERVPRO technicians are fitted with respirators and personal protective equipment (PPE).
  • Every project step is documented and supervised by a project manager to ensure quick and professional results.

 SERVPRO of North Shasta, Trinity & Greater Tehama Counties is your local Redding business resource for any size clean up project.  From a leaking bathroom or a storm or fire related roof collapse.  Call us today!  Anytime of the day or night!


SERVPRO Customers, Insurance Claims, Fire, Water, Rain and Mold Damage Clean Up

10/8/2018 (Permalink)

SERVPRO - 530-222-0200 Redding, California Fire | Water | Mold | Storm Emergency Damage Cleanup & Restoration

Because SERVPRO is a Fire and Water Damage restoration industry leader our position as a local Redding franchise provides our Shasta Country and Northern California communities with a national open line of communication to a vast array of property casualty insurance carriers including AAA, ACE, Allied, Allstate, California Casualty, Chubb, CNA Commercial, Farmers, Fidelity, Grange, Hanover, Hartford, Homesite, Liberty Mutual, Mercury, Nationwide, State Farm, Safeco and many more.  

SERVPRO of North Shasta, Trinity & Greater Tehama Counties goal is to maximize our customer satisfaction in working with their residential and commercial insurance provider through preexisting national accounts and business-to-business relationships with these insurance carriers who trust and know our exacting high standards and the extreme benefits that a partnership with SERVPRO can provide for their customers.


Insurance companies, claims representatives, agents and adjusters prefer to work with SERVPRO because we provide:

  • Internal audits and quality assurance
  • Background checks for temporary personnel and SERVPRO Franchise professionals.
  • Insurance agent and adjuster communication compliance with SERVPRO
  • Job file completion and proof of work pipeline transparency and documentation.
  • SERVPRO Franchise owners and technicians hold certifications and specialized training through adherence to IICRC Standards.

Our Redding, California customers can expect consistent and effective results from SERVPRO of North Shasta, Trinity & Greater Tehama Counties each and every time because we uphold the strong tradition of the SERVPRO “Like it never even happened®” brand.

Continuing Education – Insurance Agent Learning Resources

The job of an insurance agent or adjuster is to apply the policy and make appropriate adjustments to the claim.  SERVPRO of North Shasta, Trinity & Greater Tehama Countries provides continuing education classes specifically tailored to increasing fire, water and mold restoration industry best practices to our local insurance producers.  Our classes blanket most of the Northern California region including the City of Redding and as far north as Mt. Shasta, Yreka and Weed.  Moving south we hold classes in Red Bluff, Corning and Willows. 

Annual licensing requirements in the State of California requires insurance agents and adjusters to acquire ongoing education hours.  We at SERVPRO are pleased to offer CE courses throughout the year in:

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is a local Redding family owned and operated restoration company creating a safe, clean & comfortable living environment for you and your family.  With highly trained specialists, 24-hour service, faster to any disaster, advanced technology and national support to scale to any water, rain, flooding or storm damage event; SERVPRO has your back.

 Call Now!  530-222-0200

How to Kill Mold Growth in Redding, California

10/2/2018 (Permalink)

Toxic Black Mold in the Kitchen. Call Us Now! 530-222-0200

Mold growth and sewage back flow...

...in residential and commercial building structures, caused by water and humidity intrusion from a sudden storm flood or broken water pipe to an unseen long term leak within a dark crawlspace, is where the expertise and experience of our SERVPRO of North Shasta, Trinity & Greater Tehama Counties technicians comes to light.  Mold is everywhere.  Because we are ANSI / IICRC S520 certified we carry with us the tactical knowledge to perform microbial remediation on mold damaged structures and contents.

Mold Problems?  Call Now!  530-222-0200 

Redding, California property managers, insurance field adjusters, claims processors, insurance producers and real estate agents; up and down the Shasta County Northern California gateway extending from our Tehama County customers in Willows, Cottonwood, Corning and Red Bluff all the way to our Trinity County friends in Weaverville and up the Interstate 5 corridor into Siskiyou County and Mt. Shasta, Dunsmuir, Yreka and Weed, know and trust our fast response to toxic mold damage outbreaks.

SERVPRO of North Shasta, Trinity and Greater Tehama Counties has years of experience dealing with the  practical elements of water damage restoration.  Our technicians have faced "real-life" mold remediation challenges. SERVPRO is a leader in the mold remediation industry. Water damage restoration and mold remediation go hand in hand.  Mold feeds on moisture.  Regular home and business property maintenance, includes inspection of visible and hidden evidence of water leaks, condensation, infiltration, flooding and mold prone wall and crawl spaces.

Specific Mold Reduction Best Practices:

  • Maintain low humidity levels ideally below 50%. Because humidity levels can change quickly during the day. Use an air conditioner or dehumidifier to level out moisture and air temperatures.
  • Use exhaust fans to ensure adequate ventilation in high-moisture areas like the kitchen, bathrooms and food service areas.
  • Modern exterior and interior paints can include mold inhibitors which help to significantly reduce mold growth.
  • Frequently cleaning of faucets, showers, and sinks, including under storage cabinets with anti-viral, bacterial and microbial disinfectants kills the expansive growth of mold spores within moisture heavy surfaces.
  • Whenever possible remove carpeting from toilet and shower area floors.

Read our article: Mold Cleaning – Residential, Commercial & Hospital Disinfectant introducing SERVPRO’s new state-of-the-art cleaning product SERVPROXIDE™ - a new weapon on mold, bacteria, virus contamination and killer germs.

Learn more about Mold Prevention and Remediation in homes, commercial buildings and schools by visiting this link at the EPA website: https://www.epa.gov/mold/mold-remediation-schools-and-commercial-buildings-guide.

Also view this helpful resource for residential properties: A Brief Guide to Mold, Moisture and Your Home

Call Us Now! Your Toxic Mold Clean Up Experts: SERVPRO of North Shasta, Trinity & Greater Tehama Counties.


Why SERVPRO? - Training & IICRC Standards in Fire and Water Cleanup and Restoration

9/27/2018 (Permalink)

Fire | Water | Storm | Mold - Emergency Damage Cleanup and Restoration - 530-222-0200 - Redding, California

We at SERVPRO in Redding, California believe that our customers deserve the very best service, expertise and professionalism.  

Ongoing and extensive training allow us to hold the highly respected Institute of Inspection Cleaning and Restoration Certification (IICRC) in Fire and Water Damage Restoration.   We find this is the best way to bring the highest level of results coupled with fast response, decades of front-line experience and personal, friendly and trusted service to our Shasta County and Northern California residents and businesses. 

Also, SERVPRO of North Shasta, Trinity & Greater Tehama Counties also offers popular continuing education courses designed to educate, entertain and inform insurance producers, agents and adjusters in the latest trends and state-of-the-art best practices of fire, water and mold damage repair and restoration incidents experienced by their property casualty claims customers.

Call Us Now!  530-222-0200    24 / 7 - 365

Certainly the large impact and catastrophic Carr, Delta and Hirz fire incidents throughout Shasta and Trinity counties triggered preexisting SERVPRO “STORM Teams” from the San Francisco Bay area including out-of-state SERVPRO professionals from Oregon, Montana, and Idaho, all racing to provide emergency smoke, soot and ash clean up to our community.

Because we are a SERVPRO franchise our ability to scale people, equipment and resources is unparalleled in the North State.  From a leaking toilet in a home to commercial large loss disasters we can quickly scale the scope and volume of resource requirements.  Our ability to produce desired recovery results for our customers includes:

  • The prompt handling of insurance claims through the SERVPRO National Call Center.
  • Job process and best practices accountability from the first moment a customer picks up the phone and calls us to the finished dry, clean and restored property.
  • Major retail, financial and insurance giants like State Farm, Farmers, AllState, Big Lots, Coca-Cola, Planet Fitness, Southwest Airlines and many more have national accounts with SERVPRO as their “go-to” trusted restoration industry provider.
  • SERVPRO of North Shasta, Trinity & Greater Tehama Counties technician and vehicle standards.
  • Documentation requirements for every detail of a job – from start to finish.
  • A rigorous SERVPRO quality assurance program.
  • We serve insurance adjusters and their clients.

As Redding, California’s trusted and experienced SERVPRO Franchise professional our job is exacting standards, clear and frequent communication to maintain customer reassurance and ensure quality service by providing accurate and transparent documentation. 


Remember 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to customers within hours. SERVPRO documented and measured performance increases value to our residential and commercial clients. Our years of hard-earned results in the fire and water cleanup and restoration industry maintains our competitive advantage by achieving customer satisfaction.

Visit us on Facebook at:  https://www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

WHY SERVPRO? – Redding, California

9/13/2018 (Permalink)

Why SERVPRO? Fast Response, Professional Team and Customer Satisfaction - 530-222-0200. Call Us Today for any Fire, Water, Storm or Mold problem.

A Safe, Clean & Comfortable Living Environment for You and Your Family.

We are highly trained fire, water, storm and odor damage clean up and restoration specialists.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides 24-hour service, advanced technology and is faster to any size disaster.

Our Shasta county SERVPRO professionals understand your situation. As a residential or commercial business property owner or a real estate or insurance agent or adjuster, the goal is to keep costs down.  SERVPRO Franchise Professionals are uniquely qualified to help.

Claims and Emergency Response

Property restoration is our priority. Our customers appreciate the immediate response and you will know everything is being done to limit the damage.

Claim Reduction through Pre-Testing

Property restoration creates less expense than replacing property.  Insurance claims professionals know the rule is, "Restore whenever possible, replace only when necessary." We utilized advanced pretesting procedures on damaged contents and structural components on every loss to make an informed decision on restorability.

Contents, Property and Claims Inventory Service

SERVPRO can provide an itemized loss inventory. We maintain thorough written and digital documentation as well as photos of all items and important items.

Electronic Claims Information

We work hand in hand with residential and commercial insurance agents.  Because we are a local Redding SERVPRO with access to our national claims center we can provide fast and accurate information you need to make the informed and best decisions.

Customer Benefits - Restoration Industry Best Practices

  • A Complete Electronic Job File.
  • First Notice of Loss.
  • Detailed Estimate.
  • Digital Loss Photos.
  • Scanned Forms and Paperwork.
  • All delivered by email or hard copy.
  • On-line Access to All Files.
  • New Assignments.
  • Pending Jobs.
  • Completed Jobs.
  • Informative Reports to Improve Results

SERVPRO of North Shasta, Trinity & Greater Tehama Counties – 530-222-0200

Like our Facebook page at: https://www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

Carr Fire Water Damage, Winter Rain Storms, Ash and Toxic Debris Flooding

9/11/2018 (Permalink)

Rain & Winter Storm Water mixed with Fire and Smoke Damage creates Acidic and Toxic slurry. Contact SERVPRO - 530-222-0200

Redding, California Wildfires and Rain Water

The Carr Fire catastrophic wildfire season of 2018 has produced a scorched earth effect upon the recreational Whiskeytown wilderness as well as long term residual toxic debris and ash accumulation in Shasta County neighborhoods. 

The City of Redding has put together a resource website for debris removal at www.shastareddingrecovers.org

CalRecycle and the California Department of Toxic Substances Control  are orchestrating a massive “opt-in” undertaking working with homeowner who have suffered devastating fire-loss to quickly assess and remove toxic waste – essentially burned metal and toxic chemicals within a property owners ash footprint.  Northern California severe weather rain storm systems will very soon produce downpours in our area.

An important point to understand is that when CalRecycle physically removes a home owners fire damaged cement foundation as well as possibly removing several inches of toxic earth what is left is not necessarily flat earth.   There will be a depression in which the soon coming rain storm water will fill and provide a toxic gray ash sodden reservoir for runoff.

Our hot smoke-filled Shasta Summer with very little wind in a few short weeks will possibly experience water saturated ash pools and flooding from wildfire brush and vegetation scraped landscapes.   Of concern are property owners who have not opted-in to the county debris removal programs and are left with unfinished soot filled plots exposed to now water damaged contents and toxic storm runoff.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties asks “How can you be prepared for storm water damage to already fire damaged property?”

Flash floods depend on several factors:

  1. The severity and expanse of the fire.
  2. Mountainous and steep terrain which produces culverts and fire-scarred drainage.
  3. The volume of rain.

Looking at the Carr Fire we can say a resounding “Yes” to all three given past Redding severe weather precipitation experiences this time of year.  In fact, Thunderstorms that develop over burn areas can produce flash flooding and debris flows nearly as fast as National Weather Service radar for Shasta County can detect the rainfall.  We urge home and property owners to start preparing now.  Water can enter through roof and siding gaps made worse by exposure to wildfire heat.  Leaking water brings with inside the wet toxic and acidic outside uncleared ash and soot. 

Water Damage Emergency Tips

RECOMMENDATION:  Because of the severity of Carr, Hirz Fire and other local fires the smoke penetration and ash accumulation into residences has been severe.  The first step is to contact a local Redding restoration provider like SERVPRO of North Shasta, Trinity & Greater Tehama counties to perform a fast on-site assessment to wipe down and clean these smoke and ash covered contents, ceilings and interior / exterior walls.  

(530) 222-0200

Recognize that it only takes one-half inch of rain water to produce flooding under the right conditions of storm runoff and terrain.  Any left-over ash piles will turn into a toxic slurry with the potential to merge directly into Sacramento River affecting downstream environmental impact areas.  The key is to evaluate property, terrain and points where unseen pools of water will accumulate.

Call Us Now for questions answered and a community trusted fast emergency response for any water or storm damage related event. SERVPRO – 530-222-0200    Available 24/7 - 365

Water Damage Restoration & Repair

9/7/2018 (Permalink)

Water damage destroys suddenly or over time. Call SERVPRO - 530-222-0200

The Catastrophic Power of Water


Water exposure can be the most damaging substance in the home and commercial property setting.

Suddenly or over time, excessive structural moisture or rapid flooding seeps into the very core of floor, wall and ceiling material causing visible; and more problematic, hidden deterioration. The water damage problem can become a biohazard toxic nightmare when sewage or bacteria infused water permeates the interior living spaces.

Fast and effective intervention can sharply reduce the harmful effects of water intrusion.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties, a premiere Redding, California and Shasta County water emergency damage restoration provider can produce amazing results.  Our clean up and restoration professionals can address damaged contents such as precious home furnishings and personal content.

Where Water Damage Occurs

  • Partition Walls – Plaster / Wood
  • Timber joist flooring – Sound boarding, insulation, soffits or lagging.
  • Flooring – Concrete, floating screed, boards/parquet, textile covering, carpet and insulation.
  • Internal walls – Brick, concrete, plaster, plasterboard, timber framed including damp-proof membranes and insulation.
  • Masonry – Solid walls, stone, cob cavity walls, sand-lime brick insulation, fair-faced masonry, internal plaster and external rendering.
  • Flat roof – Felt, bitumen tanking and gravel insulation.
  • Balcony / Terrace – Planted, floor slabs and gravel.
  • Suspended Ceiling – Slats, sheeting, lath and plaster, ceiling tiles, voids and conduits.
  • Foundation / Ground Slab / Walls – Topping damp-proof course, vapor barrier, bitumen.

Water Damage Cleanup and Repair

We use moisture readers and drying equipment to quickly stop water inflow.  Water damage is responsible for major business interruption, unusable living space and accompanying health risks.

Mold, Musty Odor and Mildew

Mold is waiting to grow and feed in a dank, moist and damp environment.  There is a very short window of opportunity to prevent and stop mold growth and it is measured in hours not days.   Especially when unseen hidden water leaks occur slowly.  We are experts at isolating the problem areas with initial moisture readings and proven mold removal and sanitation best practices.    


Phone us today and ensure that your home or business property is restored professionally and quickly.

Read more about our Drying and Dehumidification Water Damage Restoration Process.

Commercial Water and Fire Damage Drying, Repair and Odor Removal

9/4/2018 (Permalink)

Commercial Water and Fire Damage Drying, Odor Removal a, Repair and Mold Mitigation - Redding, California - 530-222-0200

SERVPRO’s large loss commercial restoration services are available to business owners throughout Northern California.

We are a trusted and experienced Shasta County business interruption recovery leader.  Our project managers and technicians are extremely well trained and equipped with the best and most effective property restoration equipment.

Commercial fire, water and mold loss can occur suddenly. Our teams will clean and restore catastrophic damage to pre-disaster conditions.  We also have years of experience working with insurance and claims adjusters through the disaster recovery process.

(530) 222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties large loss emergency response services are available 24 hours a day, 7 days a week, and 365 days a year. In every situation, we will work quickly and efficiently to stop the spread of damage and to repair the damage that has already occurred.

We can restore a wide range of property, from large office buildings to hospitals and health care facilities to schools. We mitigate, which means stop current and further damage. Our expertise includes water damage, fire damage, mold growth and property reconstruction.

When suddenly experience water, fire and mold related business interruption choose the fastest recovery possible. Quick response and professional service are what make the SERVPRO brand a cut above the rest. Our reputation for working tirelessly day and night to ensure that your business and commercial property is restored to operational efficiency as quickly as possible. SERVPRO franchises around the country have handled massive hurricane and flooding projects.  Countless lessons and years of developing state-of-the-art playbook process produces a world class on-site implementation solution.

Call Us and choose SERVPRO of North Shasta, Trinity & Greater Tehama Counties.  


We are in Redding, California and are here to help immediately with your unexpected commercial large loss catastrophe.  Experience the benefit of high-quality project management, equipment and expertise you deserve. 

Commercial Water Damage Restoration Services

8/20/2018 (Permalink)

When your business or commercial property suffers water damage loss - Call SERVPRO! 530-222-0200

Water damage will produce business interruption. 

Water flooding from plumbing leaks, broken pipes, storms, contaminated water and sewage backups, and commercial appliance malfunctions can all produce sudden and unexpected destruction in your business.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties commercial cleaning services can quickly get your business back to serving your customers.  Our commercial large loss disaster response team is expertly trained and well prepared to minimize interruptions to your business. During the restoration process we do everything possible to keep your doors open and business running.


SERVPRO’s water mitigation process reduces or prevents the volume of water damage through quick response, strategic on-site assessment and fast removal and drying of water point of entry. Water damage happens for many reasons.  Structure failure, broken or frozen pipes, hidden mold behind walls, roof leaks, and rain storms.  We are always here to help!

Fire & Water - Cleaning & Restoration™

We provide fast 24/7/365 Response - Seven days a week, 365 days a year, daytime or nighttime, we rapidly respond to keep your business running smoothly.

Industry Leadership – Redding and Shasta County businesses have come to respect and value our years of local community involvement as a trusted restoration provider leader in Northern California.   We set a very high professional standard for water damage services.

State of the Art Project Management – We provide thorough communication and documentation at every level with our commercial clients.  Our project manager and SERVPRO technicians work closely with key decision makers, property and facility managers and business owners.

Current and Proven Technology - We use industry standard water extraction and drying equipment, IICRC Standard for Professional Water Damage Restoration of Commercial Structures and a tactical, time-tested SERVPRO disaster response playbook to ensure safe, consistent and first-class results.

Insurance Capabilities – SERVPRO is a well respected and go-to restoration vendor for the insurance industry.  We have and extensive track record of working with virtually every commercial property and casualty insurance carrier on the market today.  We understand your needs in navigating through the insurance claim and adjuster pipeline.

Call Us Today!  SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Carr Fire Smoke, Soot, Ash, Odor and Fire Damage Clean Up

8/15/2018 (Permalink)

Carr Fire destroyed homes in Northern California. SERVPRO Fire and Emergency Disaster Clean Up teams support Shasta County and Redding residents.

SERVPRO Can Help – Redding, California

SERVPRO of North Shasta, Trinity & Greater Tehama Counties understand the unprecedented disasters that have affected our community.  SERVPRO STORM Disaster Response teams from Oregon, Idaho, Montana and across California have converged on the City of Redding and Shasta County with one goal in mind.  Quick and effective response helping property owners return to a clean and odor free home. 

We are a highly trusted Redding Fire and Smoke Damage Restoration provider.  Because of our many years of experience on the front lines serving Shasta County communities we are receiving a high number of intakes from Carr Fire affected housing subdivisions such as Lake Keswick Estates, River Ridge Terrace, Stanford Manor, Land Park Subdivision, Lake Redding Estates, Sunset West, Mary Lake Subdivision and many others. We are working around the clock to respond to questions and get services dispatched quickly.

(530) 222-0200 

We wanted to provide you with a selection of updated links and information for Shasta County and the City of Redding, CA

Carr Fire Recovery - Resources for fire, disaster relief, recovery, and rebuilding

How to apply for fire property clean up:


Shasta County Health and Human Services:


Shasta County Assessor/Recorder Carr Fire page:


Protect yourself from Wildfire Smoke handout:


Top 5 Tips to Protect yourself from Wildfire Smoke handout:


Call us today for a fast on-site soot, smoke and ash assessment of your property. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties

(530) 222-0200

The Carr Fire and SERVPRO

7/30/2018 (Permalink)

#CarrFire Devastation - SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides Fire Damage Clean Up and Restoration - 530-222-0200

 Redding, CA – The Carr Fire produced fire damage devastation as it tore through homes and property in Shasta County during several days and nights the last week in July.  Many families suffered complete property loss.  

SERVPRO of North Shasta, Trinity & Greater Tehama supports the efforts of CalFire, Redding Fire, Redding Police, California Highway Patrol and the vast array of first responders flooding into Redding and Shasta County contain the wildfire and protect our Northern California community.

We understand property loss and work with insurance agents to quickly mitigate damage and reduce claims.  Our SERVPRO professional technicians have the experience and training necessary to clean up toxic fire residue, smoke, soot and deodorize the residual odor.

As Carr Fire evacuees and residents make their way back to their neighborhoods to assess damage and file insurance clams remember that we at SERVPRO have your back.   We are a trusted and experienced Redding, California fire and water damage restoration provider.  Our 5 star Google, Facebook and Yelp reviews, compassion and experience speak for themselves. 

We are not out of the woods yet.  More wildfires can wreak devastation upon other areas of Redding.   The heat of August will continue.  Unburned areas of the city are still a potential tinderbox of dry brush and combustible vegetation.

With large loss devastation such as the nightmare of this #CarrFire we have at our disposal SERVPRO disaster recovery teams and equipment to provide massive resources for emergency clean up and restoration in Redding and beyond.  These catastrophic storm and major event loss teams deal with hurricanes and flooding in the East and South and fire damage restoration here in California.

Remember:  Create defensible space around your home and property.    When the unexpected fire, smoke and soot damage occurs call SERVPRO of North Shasta, Trinity & Greater Tehama Counties

24/7 – 365

(530) 222-0200

How Water Damages a Redding, California Home

7/25/2018 (Permalink)

Water Damage Can Occur Suddenly! SERVPRO of North Shasta, Trinity & Greater Tehama Counties offers world-class emergency water damage clean up!

Modern Shasta County homes that retain heat also retain humidity and moisture from water leaks in the structure.  Moisture leads to mold which leads to toxic indoor air quality particularly within the closed-loop of residential heating and air conditioning systems (HVAC). 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties professionals are well equipped experts at handling every component of a water leak flooding event.

  1. Rain Water

Chimney flashing, unsecured roof shingles, clogged flat roof drainage and rain gutters collect water.  Pulled by gravity the moisture seeps into attic and insulation areas onto ceilings and down walls. Heavy wind during Northern California storms pushes water into unsealed spaces.  Doors and windows provide likely rain water access to not only openings and cracks but also into the heated air space of a residential living area.

  1. Plumbing Water Leaks

A toilet water line ages and breaks releasing water into the carpet, tile or linoleum flooring.  Shower pipes release water into the bathroom drywall.   Our SERVPRO technicians see these types of plumbing failure often.  Regular homeowner maintenance on bathroom plumbing fixtures, many times, prevents unexpected catastrophic flooding especially during a property owners absence like a vacation. 

We at SERVPRO take water leaks and intrusion very seriously!  Phone us night or day at (530) 222-0200.  The goal of our fast response is to stop the damage to you home and property.

  1. Foundation water drainage, loose door and window flashing

Unseen water damage and moisture buildup produces seasonal effects.  Heat allows unevaporated water to produce mold and mildew.  Winter cold produces frost and ice expansion of structural components.  For example, the glass seal on a window unit can fail from contraction and expansion.  All structures, new homes and old homes experience some level of water damage somewhere.

  1. Air Leaks

Moist humid air finds a path into attic roofing hatches and many other random structural gaps.  Many homeowners are not aware that even a small air gap, over time, can accumulate vast amounts of residual water vapor creating a nourishing dark environment for mold and fungus growth.  Because attic air leaks are hidden the damage is revealed much later than an obvious leaking toilet resulting in a different degree of damage. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the drying, cleaning and sanitizing experience and equipment necessary to effectively mitigate any degree of catastrophic to minor water loss.

  1. Vapor Diffusion

A home’s walls are made of several different layers of material.  Masonry, stucco or fiber cement siding usually make up the first layer of exposure to outside rain and storm water.  These materials become saturated with rain which seeps into the unseen interior layers of plastic vapor barriers, drywall and internal vinyl wallpaper and latex paint.  When the sun comes out the warm temperatures push accumulated moisture inward. 

Visit our Water Damage Repair and Restoration page for more details.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is committed to fast response and treating you, our customer, as the top priority.  

We have multiple 5 Star Reviews on Google, Facebook and Yelp from satisfied Redding, California and surrounding area customers.

Phone us anytime for any water emergency! 

(530) 222-0200

Fire Damage in Redding, California

7/16/2018 (Permalink)

Fire damage is sudden and unexpected. Call Now. (530) 222-0200

Fire goes by many names – structure fires, grass fires, forest fires, wildland fires.  

SERVPRO of North Shasta, Trinity & Greater Tehama Counties knows well the economic and personal impact these fires unleash upon lives and property in the Shasta County region. Homes in North Redding, Shasta Lake City, Shingletown, Bella Vista, Palo Cedro, the secluded mountain properties around Weaverville and the grassy brush around Red Bluff are all beautiful places to live.  However, these pristine environments providing quality of life to business and homeowners face great risk during the hot and dry summer in the Shasta Basin.  Fire is a sudden and uncontrollable force of nature.

Residents who live within our high-risk fire zone include children, the elderly, and disabled.  Disaster preparedness and fire safety education are essential. SERVPRO is a trusted Redding restoration provider and offers a free Emergency Ready Plan on-site evaluation of your home or business. 

Redding is Northern California’s gateway to many beautiful Shasta-Cascade tourist and vacation locations.  Beginning in late Spring and throughout the Summer an increase of seasonal tourists, absentee home owners, vacation time-share properties, summer lake cabin residents, hunters, and back country campers enjoy the region.  Part of SERVPRO of North Shasta, Trinity & Greater Tehama Counties’ responsibility is to reach out to rental management companies, property managers, real estate agents and insurance producers to inform them of the local fire danger and build rapport to perform an emergency preparedness home assessment on their property.

Wildfire safety tips include:

  • building relationships with local fire first responders before a fire starts;
  • a realistic understanding of local emergency responders in the first 24 hours of a fire;
  • taking action to protect your Home Ignition Zone and Defensible Space;
  • create and maintain a fuel-free area;
  • clearing vegetation along fences and near combustible structures;
  • proper landscaping and plant selection;
  • moving sheds, fuel tanks and wood piles away from the side of a home or business;
  • pruning dead branches and dry brush growth;
  • clearing unseen vegetation from wood patio decks;
  • understanding high-wind ember danger;
  • paying attention to radio, phone, tv and internet fire alerts;
  • Perhaps the most important - having a personal and family preparedness plan – this also includes preparing for your family pet.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties wishes Redding residents a wonderful and fun Shasta Summer.  

We are always here to help.   In the event you do experience unexpected fire damage call us 24 – 7 / 365 at (530) 222-0200

Fire Damage and Redding Home Preparedness

7/16/2018 (Permalink)

Fire Damage Repair, Clean Up, and Restoration in Redding, California and Shasta County - (530) 222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties believes that the best fire damage defense of your home and property is preparation.

The following key points help homeowners to fight fire before is happens.

Defensible Space: Clear space at a minimum of 30 feet between your home or building structure and the high-risk fire prone combustible brush, trees and vegetation area that surrounds it. The cleared area provides a buffer between you home and the fire.  Creating defensible space serves the dual purpose of increasing structural survivability by reducing radiant head and reducing the exposure to direct flame.  


Burning Embers: Although you home may have cleared space during a fire windblown ember create another direct threat. Believe it or not most of homes and buildings within a major fire event are not destroyed by direct fire contact but rather from embers blown onto roof shingles and into attic crawlspaces through vents in heavy wind.  These burning brands and yellow-hot embers are blown great distances from the flames of the fire front.  These wind-driven sparks fall upon unchecked piles of combustible materials – wood, brush, chemical and fuel storage areas and often smolder and go undetected until igniting. 

Look at this video by the National Institute of Science and Technology of their “Firebrand Generator”It blows hot embers or “firebrands” into a test chamber to model the behavior of high winds during a real wildfire as sources of ignition for homes and structures.

Hardening Your Home:  Doors and windows are not the only access point into a home.  Structural changes to unseen entry points like roofs, vents and eves, can potentially increase a home’s chance of surviving a fire.

The Home Ignition Zone: Step back and look at the entire surroundings including neighboring homes, fences, land topology, trees and vegetation, water sources and fire fighter access to the high-fire hazard areas.  Preparedness considerations include the following:

  • Rain gutters collect dead leaves, debris and pine needles that can catch wind-blown embers.
  • Embers can penetrate missing or loose roof shingles. Replace or repair.
  • Install 1/8-inch metal mesh screens in the eaves and exterior attic vents to help prevent hot coals that could blow through vents.
  • Enclose patio and deck overhangs with wire mesh or screens. Also check windows and window screens for damage and openings where and ember could ignite combustible materials. 
  • Check exterior walls for debris and remove accumulations of mulch, flammable plants, leaves and needles, firewood piles – anything that can burn. Remove anything stored underneath decks or porches.

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties 24/7 – 365.  

(530) 222-0200 

Also Follow and Like Us on our FaceBook page at:   https://www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

Mold Cleaning in Redding, CA and Shasta County

7/2/2018 (Permalink)

Severe Mold Infestation! Call the Mold Experts - SERVPRO of North Shasta, Trinity & Greater Tehama Counties - (530) 222-0200

Does you home or business have a mold problem?

Mold remediation essentially reduces the mold outbreak spore count to what is known as a “natural base line.” Mold spores occur naturally both inside and outside businesses and homes. Mold removal is in fact a drastic “clean up” and reduction of mold growth in a particular area through water and moisture drying and application of mold inhibitors.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties would like you to consider the following mold facts:

• Mold is found almost everywhere, indoors and outdoors.

• Microscopic mold spores travel through the air. These may enter you home through doors, windows, air conditioning and heating systems. Pets and unwashed or wet clothing can certainly introduce a variety of fungus and mold spores to living and work spaces.

• Mold spores feed and grow on moisture. Mold spores can quickly grow into colonies when exposed to water and may produce irritants and allergens.

• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

• Keeping indoor humidity below 45 percent can reduce and offset ongoing mold growth.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (530) 222-0200

What does a Commercial Property Manager want from a Restoration Vendor?

7/2/2018 (Permalink)

Commercial Cleaning - SERVPRO of North Shasta, Trinity & Greater Tehama Counties (530) 222-0200

SERVPRO – Commercial Property Management

  • Quick Response
  • Reduce Business Interruption
  • Professional Crews
  • Experience
  • Reduce Claims Cost
  • Competitive Pricing

What SERVPRO of North Shasta, Trinity & Greater Tehama Counties, as a national Franchise, has to offer:

  • Fast response; 24 hours a day, 7 days a week, 365 days a year.
  • State-of-the-Art equipment and experienced Franchise Professionals.
  • IICRC certified Technicians.
  • Pretesting on every loss.
  • Agreed upon scope of work.
  • Computer generated estimates, consistent pricing (Xactimate).

SERVPRO earns $5 Billion per year in revenue and is projected to be a $20 Billion company by 2020.


IICRC Registered Firm.

Certified Mold Restorer (IAQA & IICRC).

Water Losses 1-4-8 Industry Standard

  • Within one (1) hour from the time SERVPRO receives a loss notice, SERVPRO will call you or your key person to arrange for service.
  • Within four (4) hours from receiving the loss, we’re “on-site” to start mitigation services
  • Within eight (8) hours we will have a preliminary report of the loss back to the appropriate person (property manager, claims representative, etc.)

FACT: Many Losses can be dramatically reduced both in size and cost of the claim with fast and effective response.

Mold Remediation

  • Any mold growth over 10 Square Feet is considered a major issue
  • Fungal Mycology (Mold & Mildew) can begin to grow on any organic surface within 48 hours
  • There are hundreds of different species of mold.
  • Mold can become problematic if someone is exposed for a long period of time.

Cryogenic Drying Important Documents Artwork Books Antiques

SERVPRO uses state of the art technology to restore priceless documents and items with a Carbon Dioxide blasting system.

  • Important Documents
  • Artwork
  • Books
  • Antiques

What SERVPRO of North Shasta, Trinity & Greater Tehama Counties has to offer:

For your protection, we are well insured:

  • General Liability $2,000,000.00
  • Pollution Liability (Mold) $2,000,000.00
  • Vehicle Liability $1,000,000.00
  • Workman’s Compensation $500,000.00
  • Warehouse/Bailees $300,000.00
  • Umbrella Liability $250,000.00
  • Limited Service Repair Liability $1,000,000.00
  • Computer generated drying/monitoring reports.
  • Panel drying system for hardwood floors.
  • Thermal graphic imaging camera for moisture detection.
  • Electronic moisture detection/documentation equipment with every crew.
  • All estimates, photographs, and documentation are accessible on-line.

Green means Clean

SERVPRO has rolled out a new line of Green cleaning products to create a safer environment.

  • We have teamed up with the EPA in their Design for the Environment Program to ensure Green cleaning.
  • These products are pH neutral, biodegradable, contain no phosphates, solvents, dyes or fragrances.

We respond quickly and effectively to any major loss.

We would love your Business!

Conveniently located near you in Redding, California

SERVPRO of North Shasta, Trinity & Greater Tehama Counties

(530) 222-0200

Storm and Wind Damage: Wildfire Brush, Vegetation and Dry Trees

6/22/2018 (Permalink)

Create defensible wildfire space around you home from dry brush from winter storms.

California Storms create potential wildfire plant growth.

Redding, CA is entering the hot zone.  Moving from the typical cool wet winter into the hot summer thermal layers of our Shasta basin.  Because we are in Northern California we in the inland lower elevations do not experience the humid and wet afternoon thunderstorms of other regions of the United States.

The wet and rainy winters leave scattered brush and downed tree branches strewn about the landscape.  The rain also saturates the ground providing spring plant and grass growth.  Wild vegetation accumulates and then becomes baked and dried under the scorching summer heat. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties responds to the immediate storm damage aftermath of wind-blown and wet scattered debris.   We understand the seasonal aftereffect of uncleared, now dry, wood, branches and combustible building material ready for a simple spark to create a firestorm.

Rain Storm / Fire Storm / Mold Growth

Storms create the potential for both water and fire damage. Also, please remember that mold contamination can creep into home or commercial water damage from a storm or the fire department water used to put out a fire created by uncleared storm material. SERVPRO of North Shasta, Trinity & Greater Tehama Counties follows strict guidelines and industry protocol when mitigating mold. We isolate the affected area using physical barriers and a negative air pressure chamber for proper remediation. Mold must be taken very seriously; it poses health risks. It’s important to address any flooding issues as quickly as possible, because mold can begin to grow within 48-72 hours.

We’re a preferred vendor with most Northern California insurance companies. And our 1-4-8 Emergency Service guarantees:

1) within one hour of contact, we're on the phone to arrange services.

4) within four hours, we're on site to begin mitigation services.

8) within eight hours, we'll have a prepared statement and a plan of action outlined for you and your insurance company.

Don’t leave your storm repair to just anyone. Trust the nationwide leader in storm cleanup at SERVPRO of North Shasta, Trinity & Greater Tehama Counties. 

(530) 222-0200

Follow us on Facebook: /SERVPRONorthShastaTrinityGreaterTehamaCounties/

Water damage restoration services from the experts at SERVPRO of North Shasta, Trinity & Greater Tehama Counties

6/22/2018 (Permalink)

Water Damage Emergency - Call SERVPRO! (530) 222-0200

Water damage could be caused by storm rain water flooding and residual dampness from home or commercial building leaks and ground seepage. 

Our method of repairing and restoring damage caused by water goes several steps beyond simple “cleaning up”.  Water removal is just the first immediate step.  The end goal is to ensure that you home is dry and protected from future damage.

We are available 24/7. Call (530) 222-0200

Meet Our Team

Company Profile

We serve the North State areas of Redding CA, Shasta Lake CA, Red Bluff CA, Corning CA, Los Molinos CA, Willows CA, Orland CA, Dunsmuir CA, Mt. Shasta CA, Yreka CA, Weaverville CA, Fall River Mills CA and Burney CA and surrounding areas for many types of emergency restoration services.

Water restoration services consist of the following procedures:

Water Removal: Removing and pumping out excess water begins the restoration process.

Deodorization:  Foul odors can be eliminated by applying techniques such as ozone treatment, crystals, dry fogging, and wet fogging. Because we are a Redding, CA and Shasta County professional water damage restoration provider and a locally owned and operated SERVPRO franchise we have access to and utilize state-of-the-art equipment and materials for all of our services to provide the highest quality results.

Mold and Mildew Removal: A new product available to disinfect mold outbreaks is called SERVPROXIDE™.  To achieve long-term results, this procedure must be performed by an expert restoration services provider.  Using scientific technology, technicians can kill and remove developing mold and mildew.

Drying and Dehumidifying: Extremely effective air moving and monitoring equipment is put in place to remove extreme These processes are necessary to remove moisture in the air and on walls, floors etc.

Content Restoration: This procedure involves cleaning, deodorizing and disinfecting clothing, draperies, furnishings, beds, mattresses, carpets, sofas etc. These items can be successfully restored, but prompt action must be taken because harmful microbes, mildew and mold grow very fast in a damp environment.

Decontamination: Water restoration services also decontaminate and clean any items that are able to be restored.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties will respond quickly to your water damage emergency.  24/7

(530) 222-0200

SERVPRO Commercial Property Damage Restoration

6/15/2018 (Permalink)

Commercial Water Damage Property Restoration - Redding, California - SERVPRO of North Shasta, Trinity & Greater Tehama Counties - (530) 222-0200

When you choose SERVPRO of North Shasta, Trinity & Greater Tehama Counties for your Redding and Shasta County commercial property damage restoration project we provide the very best in business experience and project management best practices. 

Out workflow is standardized with proprietary software that aligns technology with the actual work being performed.  This results in open communication with our customers, our projects managers and technicians leading to excellent service quality.

Our work begins with Phases and Steps which is a fluid organized structure of steps each requiring performance completion determined by the type and complexity of the project.  Tasks and Activities are highly refined actions within each step overseen by a trained SERVPRO supervisor.  As you can imagine residential and commercial restoration requires differing, unique and individualized tasks. 

We assign a designated project manager specifically for the commercial project who is the point of contact (POC) and single source of decision making and project oversight who ensures that the agreed upon scope of work is achieved.   The key to any project is effective and consistent communication. This benefit to you, our commercial customer is enormous! 

Commercial loss requires immediate service. Our customers are our priority and with an emergency action plan in place SERVPRO can do what we do best – property damage restoration – to maintain safety, minimize property loss and restore business continuity. 

Perhaps the most important advice we can give to any commercial facility in our Northern California area is the necessity of contacting us for an Emergency Ready Profile (ERP).  Having an ERP on file with SERVPRO of North Shasta, Trinity & Greater Tehama Counties BEFORE a catastrophic commercial damage event occurs save your business operation countless time and expense because immediate actionable steps at your specific location have been identified and documented allowing our restoration experts to hit the ground running. 

Because our credibility, awareness and customer trust is already in place before SERVPRO technicians arrive on-site you can understand why SERVPRO is the best restoration vendor to choose.

Contact us at (530) 222-0200

Like our Facebook Page and we will return the favor.  

Wind & Storm Damage Restoration

6/15/2018 (Permalink)

Shasta and Trinity California homes and businesses experience all season storm damage - Call Us Today - (530) 222-0200

Hit Hard by an unexpected storm?

To get help fast, call SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200

Property damage caused by severe weather can be devastating to your home or business and repairing it can be a complex undertaking. We are a restoration service company that can get your storm damage repair completed safely and quickly.

How Wind and Storms Can Damage Your Home

Because we are a SERVPRO franchise our professionally trained technicians specialize in emergency cleanup and restoration services to bring your property back to normal with minimal interruption. We can handle any damage due to severe weather, including:

Ice and freezing weather

High Winds


Lightning strikes

Hail Storms

Whatever the job requires, structural drying, water removal and roof tarping and everything in between, SERVPRO of North Shasta, Trinity & Greater Tehama Counties is always available – 24 / 7.

Cleanup & Repair:

Whatever wind damage you have experienced, we are fully equipped to help. Contact us for:

24/7 emergency services

Storm damage assessment

Wind damage repair

Emergency board up

Tree Removal

Structural stabilization

Insurance claim assistance

When your property experiences damage from a storm, call the experts at SERVPRO. We work with a variety of home insurers.  We are fast, highly trained and have the experience and equipment to handle any size disaster.

Call us at (530) 222-0200

Also check out our company FACEBOOK page and give us a “Like”.  Thank You!


Storm Damage and the Redding, CA Fire Season

6/8/2018 (Permalink)

Uncleared downed trees and brush from winter storms can dry in the hot Redding summer heat and become fuel for WildFires!

Don’t forget that fallen trees and branches from winter storms lead to hot dry vegetation during Shasta County Summer fire season.

Redding, California and Shasta County are approaching the hot days of summer.  Mountain towns like McCloud, Mt. Shasta, Dunsmuir, Burney, Weaverville, and Hayfork are located in backcountry elevations where cold and hot air mix to produce those summer thunder and lightning storms.  Dime size hail, winds in excess of 30 mph, frequent lightning and locally heavy rain produce unexpected severe thunderstorm warnings.   Redding is at the northern tip of what is known as the NORTHERN SACRAMENTO VALLEY SURFACE MOISTURE CONVERGENCE ZONE.   Ringed with mountains, Redding sits at the center of the northern geological narrowing of terrain accumulating weather system pressure build up.  Thunderstorms can develop particularly in the evening hours if there is sufficient moisture and instability.  All of this is to say that storm damage is possible anytime and anywhere.

Heavy rainfall and storms in Northern California can be thought of in two ways. 

  • The immediate effect from high wind storms creates downed tree limbs, power line failure and immediate property damage on roof and building structures.  Water flooding on poorly sloped and graded surface areas around residential foundations creates basement flooding and water leaking into living spaces. 
  • Plant vegetation, tree limbs and scattered debris left after the storm passes along with new plant growth from winter rain fall creates, in the spring and summer, an accumulated tinderbox of combustible dry fuel waiting for a spark on a blistering hot Redding afternoon.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties understands all these dangers.  Our many years helping North State residents with water and fire damage to homes and businesses has made us a valuable restoration provider. Storms can bring a wide range of immediate property damage as well as unexpected future catastrophic damage from uncleared dried and hot lingering debris aftermath of seasonal rain and floods.

Please call us for any property damage emergency 24 / 7 – 365 at (530) 222-0200.

Take a look at our company FACEBOOK page and give us a Like.  Thank You!


Mold, Moisture, Damp Indoor Home and Commercial Spaces

6/1/2018 (Permalink)

Extreme mold infestation. Phone SERVPRO of North Shasta, Trinity & Greater Tehama Counties! (530) 222-0200

Apartments, condos, homes and commercial buildings, at some point, will experience leaks, flooding, or other forms of destructive indoor moisture damage.

Dangerous personal health consequences can result from exposure to mold and microbial growth as well as the chemical fumes released by home furnishings, building materials and commercial facility equipment. SERVPRO of North Shasta, Trinity & Greater Tehama Counties  mold experts utilize the proper personal protective equipment (PPE) and disinfecting products (like SERVPROXIDE™) to kill fungus and toxic “black mold” growth.

Modern buildings contain closed ventilation HVAC systems.  However, moisture build up and long term, repeated, water damage produces a nutrient-rich environment reaching a tipping point for mold (fungal) proliferation.  Office workers, in particular, because of the artificial “closed-loop” commercial air conditioning systems often are exposed to highly toxic levels of fungal spores, cell fragments, microbes and mold spores. Mold can cause health effects.

Redding, California and Shasta County residents are not immune from mold outbreaks. 

It is found everywhere.  Lurking in the dark, unseen area of personal work and living spaces.  Be aware of musty odor, water spots and intrusion, high indoor humidity and indoor-outdoor temperature variations produces large amounts of condensation around window and door frames. Mold outbreaks can produce concentrations of Cladosporium, Penicillium, and Aspergillus spores which could cause health effects. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is highly aware of the extreme toxic dangers mold can cause to personal health and safety.  Our highly trained technicians understand the risks and know the urgency required to mitigate and stop mold growth in its tracks.  Please phone us immediately for a fast-on-site evaluation.  We are always here to help!

Phone us 24/7 – 365 at (530) 222-0200

Mold Cleaning – Residential, Commercial & Hospital Disinfectant

6/1/2018 (Permalink)

SERVPROXIDE™ - Call SERVPRO (530) 222-0200 to unleash the new weapon on mold, bacteria and virus contamination and killer germs.

Mold grows just about everywhere. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties recently acquired a new mold, mildew, virus and bacteria killing product called SERVPROXIDE™

The severe level of mold growth contamination our technicians routinely find in the city of Redding and Shasta County homes and businesses is, quite frankly, astonishing!  Disease, bacteria and the toxic clusters of green and “black mold” growing in normal living spaces produces a ripe environment for extreme personal health and safety concerns.   This is why our ability to apply the new game-changing SERVPROXIDE™ as a front-line disinfectant to kill mold and mildew at the roots ups the ante on the war on mold.

Mold killing is required everywhere moisture is present which includes, homes, schools, locker rooms, sporting facilities, nursing homes, emergency first responder (police, fire, ambulance) vehicles and certainly OSHA certified food handling and restaurant facilities.   Commercial public spaces, shopping malls, public restrooms would also be considered danger zones.  High moisture businesses such as horticultural growing rooms, greenhouses and the surrounding plant racks, shelves and watering equipment attract fungus spores and mold contamination.

Chlorine Dioxide, Alkyl and Ammonium Chloride work together in a specific chemical treatment to kill (MRSA) – Staphylococcus aureaus - (Staph Infection), Listeria monocytogenes (Listeria), Legionella Pneumophila – (Legionnaires Disease), Salmonella, Rotavirus, Hepatitis A, B and C virus, Swine Influenza (H1N1), Human Immunodeficiency Virus (HIV Type 1), Canine Distemper Virus, and a whole host of other varieties of sicknesses, disease and pestilence.

SERVPROXIDE™ eliminates fire, smoke, tobacco smoke, musty and stale cooking odors working by oxidation, not by masking odors.

This makes it an effective treatment for ceilings, walls, floor and pre-cleaning fabric, upholstery, spot cleaning carpet soil and stains, disinfecting non-porous surfaces on kitchen counters, toilets, bath and shower.  Ductwork and intake vents of home and commercial heating and air conditioning systems (HVAC) benefit greatly from allergen, fungal and mildew removal.  High level disinfection is required in hospital and healthcare facilities for blood and body fluid removal. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties brings the best trained technicians, equipment and products to every fire, water, storm and mold damage restoration job we encounter in Northern California. 

Please phone us immediately for a fast emergency response at (530) 222-0200.  24 / 7 – 365.

Also find us on Facebook and like our page. Thank You!

Water Damage Clean Up - SERVPRO Expert Tips

5/29/2018 (Permalink)

Water leak floods the floor to this piano. Call us at (530) 222-0200 for your water damage emergency.

Water Damage in Redding, CA and Shasta County occurs in many forms.

Safety is your first concern for your loved ones, family, employees, yourself and home or business property.  Flooding occurs in many forms; heavy rain pouring in through an unknown weakness or leak in your roof, a frozen or old broken water pipe and certainly what we don’t think about on the other side of water damage is the extinguishing of a structure fire and the resulting acidic-soot slurry produced by the soaking and wetting-down of every last piece of the building to quench any remaining embers. The step after safety is assessing the damage.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties is on scene and by your side from the beginning.  We work closely with your insurance claims agent and adjuster to quickly take restorative action. 

(530) 222-0200

Water and Property Destruction

We are all familiar with the phrase, “Too Much of a Good Thing”.  Certainly, this applies to water.   Too much of this essential life-giving substance, at the wrong time, in the wrong place and in the wrong quantity – can take life and destroy property. 

The following list outlines the points of awareness.

Wallboard and drywall: Usually the first point of contact for leaking water is the chalk based dry sponge of your bathroom or kitchen wall attached to the floor. Sucking up and consuming water, expanding, tearing and sometimes requiring immediate removal and drying the inner wall area of studs and insulation.

Plaster, Insulation and Solid Wood:  All building compounds inside home and commercial businesses that under normal conditions remain dry.  Once again, these materials are porous becoming repositories for incoming flooding, loosening, stretching, requiring fast removal.

Particle Board:  Particularly dangerous is the glue and chemicals used to construct this material like formaldehyde.  Laying dormant these chemicals react to moisture and just like water hitting the fire ash, the residue of commercially manufactured lumber releasing the wet toxic water breaks down the structural composition.   Points to ponder.

Carpets and laminated floor coverings: wet foam padding and carpeting will have to be pulled up and away from the drywall.  Tile and linoleum flooring, along with accompanying grout and industrial glue will sometimes need to be scraped and pulled up, oftentimes, to remove the wet toxic putty of industrial glue and installation sealants.  Because we arrive fast we can, many times, completely save, dryout, clean and restore to a “Like it never even happened” condition much of the carpeting especially individual area rugs (also keep in mind our professional home and business carpet cleaning services).

Your safety and property are at stake.   We take care of every step in the process – water extraction, drying, mold remediation, cleaning and sanitizing.  SERVPRO experts are your first line of defense when these unexpected water emergencies occur.  We are a well-respected and known restoration service provider in the City of Redding, Shasta County, and throughout much of the California North State.  We have an extensive track record (look at our Google reviews online) of upholding standards of quality and professionalism that get results and build trust.  Your trust!

Call us today at (530) 222-0200

Also – Like or Follow our Company Page on Facebook at: /SERVPRONorthShastaTrinityGreaterTehamaCounties/

Commercial Property Damage Restoration

5/21/2018 (Permalink)

Commercial Facility Damage Emergency Clean Up - Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200

 “What’s different about commercial buildings?” 

Identifying a good commercial restoration company like SERVPRO of North Shasta, Trinity & Greater Tehama Counties is vital to the continued operation of a business or facility.

The primary purpose of a residential home is to accommodate personal living space.  Commercial structures such as: warehouses, churches, hotels, retail stores, military bases, libraries, government facilities, manufacturing plants, hospitals, clinics, convention centers, apartment complexes, theatres, restaurants, distribution centers, schools / universities, office spaces, airports, and sports complexes offer a multitude of additional functions.

Because SERVPRO is a national restoration provider specializing in commercial large-loss projects we have at our disposal the ability to immediately scale and call to action a massive array of personnel, equipment and resources to meet the need of any commercial structure.

Commercial facilities, if they are greatly impacted by damage, require more time for scoping, planning, and estimating including additional management, labor, equipment and supplies.  Commercial restoration typically requires more layers of planning than typical home property damage restoration projects.  Multiple decision-making individuals are involved such as property owner, tenant, property manager, insurance carrier or building consultant.  Businesses need to get back in business fast.  Many have “business continuation” or “business interruption insurance” and the insurance carrier, of course, is motivated to get the job done quickly to keep the payout of BI coverage as low as possible.

Depending on the level of damage public access will be limited and the role of security increases to protect the commercial structure, clean-up, inventory, property and equipment.  Also, many facilities have leased or rented equipment requiring authorization before moving or servicing.   Additionally, damage to the property presents safety hazards.  These could be opened hazmat or biohazard containers, chemicals, and exposed electrical and gas connections.  Restoration work could require equipment not usually associated with residential repair such as forklifts and scaffolding and multi-story lift machinery.  Commercial buildings are usually outfitted with industrial HVAC units, high voltage electrical components and including computer networks, ethernet cable, lithium battery back up units and server racks.

As a city of Redding and Shasta County business owner and commercial point-of-contact, keep SERVPRO of North Shasta, Trinity and Greater Tehama Counties front of mind for the unexpected disaster.  We are available at any hour of the day or night every day of the year. 

(530) 222-0200

Fire property damage in Redding and Shasta County

5/14/2018 (Permalink)

Redding Home - Fire, Smoke & Soot Damage. Also remember Water Damage comes from the firefighting efforts. Call SERVPRO at (530) 222-0200

California Fire Insurance Claims and SERVPRO

The potential for loss of life and property in our community from a catastrophic Northern California fire is heartbreaking to consider. SERVPRO of North Shasta, Trinity & Greater Tehama Counties is by your side working with your agent, insurance claims adjuster, and insurer with a goal of achieving a settlement that you believe is fair and consistent with your coverage. We understand your challenge. Fire damage loss takes away the safety, security, and sometimes lifetime of memories we all know and cherish in the place we call home.

Our SERVPRO office staff and team of property damage restoration experts understand some of the key insurance coverage terms that typically apply.  We provide these tips to help you settle a claim and avoid common pitfalls that can occur along the way.

  1. The more information you have about your damaged home and belongings, the sooner your claim will be settled. After the fire department has left, time is of the essence and fast content clean up and emergency board up is essential to protecting your property.  SERVPRO technicians assess the fire damage.
  1. We work along side insurance adjusters to evaluate three areas:
    1. Degree of damage
    2. Quality of materials and workmanship
    3. Measurements needed to calculate quantities
  1. Obtain a complete copy of your residential insurance policy, including your declarations page.
  1. Take note of your Additional Living Expense (ALE) limits and manage your ALE expenses in recognition of a long rebuilding process.
  1. Track all of your additional expenses that arise from having to live in another location away from your home.
  1. Document all of your conversations with your insurer/adjuster about your claim and policy limitations.
  1. Get at least one licensed contractor's estimate or bid on the cost to rebuild your home. We work with some of the best and most reliable contractors in Shasta, Trinity, and Tehama counties and can provide contact information upon request. Phone us at (530) 222-0200
  1. Public adjusters require a percentage of the claim settlement for their services. Make sure you understand what they charge and the services you are paying for before you sign a contract. Also, a public adjuster cannot charge a fee for payments already received from the insurance company, so you should consider getting as much advance payment as possible from the insurance company (without signing a final release) before hiring a public adjuster.

Fire damage restoration is our specialty.  Years of trusted experience from hundreds of Redding and North State residents continues to lay the ground work for our tireless efforts to provide 24 / 7 – 365 fast response to any fire and water emergency. 

Remember that the water used to extinguish the fire produces further smoke and soot runoff structural and property damage. 

(530) 222-0200

California’s Wildfires: The Perfect Shasta County Fire Conditions

5/8/2018 (Permalink)

California Fire Season is Here. Be Safe and Prepare.

Fire damage season is fast approaching.  The City of Redding is preparing for what could possibly be a very intense fire season. 

Heat, high winds along with dry vegetation and brush can quickly cause loss of life and devastate large tracts of residential and commercial property.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties stands by our local Fire Department first responders and community. 

We are also on the front lines as well.  Our fire and smoke damage restoration process begins when YOU become our Emergency Contact by phoning us at (530) 222-0200 alerting us of the fire damage event so we can respond immediately.

Growing Fire Problem in Shasta County

We enjoy our respected position in Northern California as a “go-to” and trusted restoration provider.  SERVPRO also recognizes the beauty of the North State can be marred by arson, reckless and unsafe fire practices, increasing human activity and unextinguished burn piles and wilderness camp fires.

Living in California means learning to live with fire.  Our Mediterranean climate with cool, wet winters and dry, hot summers along with the combination of geography, vegetation, and seasonal weather extremes creates an active and dramatic fire environment.   California’s ecosystems require fire as a necessary component of wildland health by clearing dead brush, clearing forest growth and releasing seeds to the fertile ash enhanced ground.  As we all know, California has expanding population centers settling into fire-prone areas.  SERVPRO reminds the reader that it is only a matter of time before homes and businesses in the Redding area confront fire damage.

Except for the Mohave Desert, Redding and the Shasta Basin experience the hottest summer temperature anywhere in California. The broiling temperatures in Central Valley cities like Fresno and Bakersfield are routinely surpassed by Redding’s thermal belt. We are geographically surrounded by mountains showcasing the snowy beauty of North State winters and during summer producing a wall against ocean breezes and the cooling wind blowing upstate from Sacrament / San Joaquin delta.

Listed below is a short list of major wild fires in Shasta County

  • In June 2008, the Popcorn Fire joined with the Peterson Fire to become the Peterson Complex and burned 3,100 acres near Little Valley in the Lassen National Forest in Shasta County and Lassen County.
  • In June and July 2008, the Shasta-Trinity Lightning Complex of fires burned 86,500 acres, destroyed 6 residences and 16 outbuildings, and burned throughout Shasta County and Trinity County.
  • In August 2009, the SHU Lightning Complex burned 17,623 acres in the Burney Area of Shasta County.
  • The 2014 Bald Fire started on July 30 and burned 39,736 acres 8 miles southeast of Fall River Mills on the Lassen National Forest in Shasta County.
  • The Eiler Fire started on Jul 31, 2014 and burned 32,416 acres near Old Station, 12 miles southeast of Burney in Shasta County.
  • The Coffee Fire started July 30, 2014 and burned 6,258 acres near East Fork of the Coffee Creek
  • The Laverne Fire started on July 18, 2017, off of Laverne Ln & Saddle Trail, 6 miles southeast of Redding in Shasta County and burned 180 acres.

Our concern is first and foremost for the safety and wellbeing of our local community.

For any Fire Emergency call us immediately 24/7 – 365 at (530) 222-0200 for smoke, soot, burn and water damage.  We provide content pack out and emergency board up to protect your belongings and property. 

Fire & Smoke Damage Restoration

5/4/2018 (Permalink)

Home and Business Fire Damage Restoration - (530) 222-0200

Hit with fire or smoke damage? Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200

Fire can cause extensive amounts of property damage.  Smoke odor settles into the deep layers of home furnishings, structural building material, clothing and through the heat vents of consumer electronics.  Smoke soot damage, often turned acidic from fire fighters water, attacks mirror patina, the solder on circuit boards inside your television, silver flatware, chrome kitchen utensils and erodes, walls, paint, blinds and drapes.  SERVPRO understands that your cherished family possessions along with your sentimental family memories require immediate attention of fire damage experts who can carefully pack up and put into action state of the art restorative water drying and professional cleaning technologies.

Your local Redding and Shasta County SERVPRO franchise is available 24/7 to help minimize the cost of fire and smoke damage to your home.

Our fire restoration process includes:

  • 24/7 emergency services – onsite and assisting you within hours
  • Prompt damage assessment, pretesting and estimates
  • Emergency board-up and structural stabilization
  • Environmentally friendly methods for cleaning soot and other residue from fire damage
  • Smoke odor removal, sanitation and air purification
  • Careful removal and securing of damaged household goods, personal possessions and other contents for cleaning and restoration
  • Industrial grade water extractors, dehumidifiers, air movers and other equipment used to efficiently remove water resulting from fire extinguishing efforts
  • Reconstruction of the affected areas
  • Disinfectants and antimicrobials used to prevent mold and mildew

Why Trust SERVPRO of North Shasta, Trinity & Greater Tehama Counties?

Our 24 /7 availability and quick response means we can get your property back to normal faster. We are an IICRC Restoration industry leading franchise.  Our onsite technicians can utilize their specialized training, cleaning methods and equipment combined with our many years of trust built in the local Redding community to quickly clean up and lower smoke damage restoration costs often being able to restore the contents of your home to a “Like it never even happened” condition.

We also have developed close business relationships with many local real estate and insurance agents and adjusters.  We can help you navigate through your California homeowners or commercial insurance claims process to make it as painless as possible for you.

If you have experienced fire & smoke damage in your home, call the fire damage restoration & smoke cleanup experts at SERVPRO.  

(530) 222-0200

Water Damage Frequent Causes

5/1/2018 (Permalink)

Water Damage - Floors, Walls - SERVPRO will quickly respond to any emergency. Call Us: (530) 222-0200

Water damage can strike in the most unexpected time. 

Even the most careful and prepared business or home owner can suddenly find themselves asking “What Now?” while at the same time trying to stop the water emergency. SERVPRO of North Shasta, Trinity & Greater Tehama Counties, no matter much water or how severe the damage, is your “Go To” Redding, California and Shasta County restoration company.

Emergency On-Call 24 /7 - 365 at (530) 222-0200

Knowing what to expect from our 25 years of water extraction experience we share with you the most frequent causes of water damage emergencies.

Flooding from Storm Damage and Heavy Rains

Northern California has experienced many unusual severe weather events.  Heavy rainfall can erode the foundation of a building. Intense rain storms, especially in the Shasta Basin, which for many months of the year does not experience rain, can quickly become forces of nature, destructive and powerful, that produce flash floods, and seepage into the interior of unprotected homes causing extensive property damage.  SERVPRO takes your safety and property value seriously.  When something goes wrong we are prepared and you will have our help.

Basement Water Heaters and Pipes

Basements below ground level without proper drainage precautions become the collection point for rain water runoff, roof drainage, sump pump malfunction and home upper floor broken water pipes; all pouring into the lowest point.  Our local Redding SERVPRO professionals are highly trained experts at getting to the source of the damage and quickly removing water from your basement by bringing in our extraction and water drying equipment to minimize damage.  We also provide pack-out, cleaning and preservation services for your furniture and possessions.

Sewer Backups

Sewer backups not only lead to flooding but are dangerous. Biohazard pathogens are released into living areas from gray- or black-water contamination causing infection and serious illness (link to CDC here) Sewer blockage flooding is considered an emergency and must be dealt with immediately. SERVPRO of North Shasta, Trinity & Greater Tehama Counties keeps experienced “on-call” technicians ready to immediately respond.  They will inspect your home for contamination and provide state-of-the-art sanitization solutions., as well as extract and dry out toxic water. Our equipment and specialized training will ensure that the problem is solved with maximum safety and speed.

Home Appliance Water Leaks and Pipes

A homeowner leaves for a few days on vacation and their plumbing pipes or connection to the dishwasher, bathtub, toiled, sink or faucet breaks leaving an unattended flow of water damage to the wall boards and drywall, the carpet and flooring well beyond the loss location into adjacent hallways, living areas and bedrooms. When your faucet, tub, water heater, or other appliance leaks, the results can vary from annoying to devastating. Water that builds up on a floor can make its way inside, collecting in hard-to-reach places. Extensive wood damage and mold contamination result. SERVPRO’s mission for fast response is to partner with homeowners and their insurance agents to save property quickly and reduce insurance claims.

 Fire Department Water Runoff

Fire season in Redding and Shasta County is real and potentially catastrophic.  If firefighters are called to extinguish a blaze on your property the water from their firehoses will drench every square inch of your home’s interior and exterior surfaces flooding through the roof, attic, insulation and wood surfaces and into carpeting, padding and personal papers, books and belongings. The resulting water damage could, in fact, be worse than the fire itself. We simultaneously deal with both the runoff water damage and the remaining fire, smoke and soot residue.  We also provide compete odor removal and interior cleaning.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the expertise to fully restore your home to a “Like it never even happened” condition.

 Call us today at (530) 222-0200

Water and Flood Damage Clean Up

4/23/2018 (Permalink)

Water and Storm Damage Clean Up and Restoration - SERVPRO Emergency Response Technicians can help. (530) 222-0200

Experiencing water damage? To get help fast, Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties (530) 222-0200

Water damage to your home or business has many causes. Quick action by SERVPRO certified and trained professionals is critical to assess and fix the problem.

Causes of Water Damage

Please download our free Water Damage  Customer Information Brochure detailing all aspects of what SERVPRO can do for you throughout the water drying and restoration process.

Household appliances with frequent use and age experience broken water lines or clogging.  When your toilet, washing machine, sink or dishwasher flood, SERVPRO can be there quickly to fix the problem and begin water damage restoration.

Throughout our many years of experience in Redding and the California north state, homes and businesses have called us to provide immediate solutions to:

  • Pipes and water lines freeze, break and leak.
  • Drains overflow in sinks, bathtubs and toilets.
  • Sewage and septic tank lines clog and backup.
  • Water overflows from dishwashers and laundry machines.
  • Storms, severe rain and flooding.
  • Streams and rivers rise above the banks flood onto property.

SERVPRO is always here for you with 24/7 emergency services. Whatever the cause of the water damage in your home or business, we offer a full line of service options to restore your property, including:

  • Water damage assessment
  • Water extraction
  • Drying of affected areas such as walls, carpet, padding and furniture
  • Cleaning and restoration of possessions such as clothes, linens, books and documents
  • Remediating mold and mildew damage
  • Locating and stopping the source of leaking water
  • Reconstruction services and storm damage repair

Why Call Us for Water and Flood Damage Repairs?

We respond quickly to determine the extent of the damage and begin water removal and drying.  SERVPRO professionals know how to handle your water damage emergency.  For all your water damage restoration and repair needs, call SERVPRO of North Shasta, Trinity & Greater Tehama Counties 24/7 – 356 at (530) 222-0200.

Mold Damage Remediation Services

4/16/2018 (Permalink)

Black Mold - Toxic and Dangerous. Call 530-222-0200.

If you think you may have a mold problem, Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200.

Mold is an often-hidden toxic spore growing in the damp and wet crevice and crawlspaces in your home or businesses’ public or living areas, bathrooms and food production areas.  Mold does more than just grow and spread.  Black mold mycotoxins can poison a person’s respiratory tract causing asthma attacks, allergic reactions, severe sinus problems and quite frequently lead to extreme fatigue and depression. 

Because mold and mildew develop in damp areas these microorganisms are found everywhere.  No home or business is immune from a mold outbreak.  Unseen leaking water collecting in dark unseen areas behind cabinets and storage closets can unknowingly affect the health and wellbeing of your possessions, clothing, bedding, drywall, insulation and the structural integrity of the building itself.


A key point to defeating a mold outbreak is to quickly extract residual water and to bring in our professional grade water drying equipment to stop the spread of water, mold and mildew.

We are a Redding California fire and water damage restoration company certified and trained to perform all types of mold damage remediation resulting from commercial or residential water emergencies including, firefighter water residue, storm flooding, and sewage water contamination, ranging from dry rot to dangerous black mold and pink, yellow and white molds. Mold can grow virtually anywhere, and we frequently see these problem areas:

  • Bathrooms
  • Basements
  • Window frames
  • Caulking
  • Ventilation systems
  • Plumbing
  • Cabinets and furniture
  • Drywall and subflooring
  • Fabrics
  • Wallpaper or painted walls
  • Wet walls
  • Carpeting
  • Water-damaged mattresses

SERVPRO of North Shasta, Trinity & Greater Tehama Counties professionals are trained and certified in mold remediation to ensure that hard to reach toxic spores are removed quickly and state of the art sanitizing technology is used to clean and prevent further outbreak. 

Our Residential and Commercial Mold Removal Service Include:

  • 24/7 emergency fast response
  • Our trained SERVPRO professionals have the personal protective equipment to safely inspect the mold.
  • Because we are a SERVPRO franchise we have at our disposal the highest industrial-grade water extractors, dehumidifiers, air movers and drying technology available.
  • Air quality testing, containment and safe removal of the mold infected area.
  • Cleaning and sanitizing of contents and other personal possessions.
  • We structural treatment disinfectants and antimicrobials used inhibit and prevent futher mold growth.
  • Sanitation, deodorization and air purification

When you have a mold problem in your home or business call the mold damage restoration experts at SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200

Active Shooter and Commercial Business Crime Scene Clean Up

4/9/2018 (Permalink)

SERVPRO - Active Shooter Commercial Crime Scene Clean Up - Prepare Your Emergency Plan Before It Happens

Active Shooter incidents at highschools and businesses, unfortunately, are becoming commonplace. 

Commercial buildings, churches and schools, dealing with the tragic human toll, must maintain business continuity.  Reopening doors, rebuilding locations and restoring property loss include, as hard as it may be to discuss, the crime scene clean up and sanitizing of interior and exterior structures - floors, walls and ceiling.

Once law enforcement has completed crime scene operations the physical location is handed back to the business organization. Employees return to the workplace environment potentially reliving traumatic events.  A business needs to bring in a certified disaster restoration and crime scene clean up company such as SERVPRO of North Shasta, Trinity & Greater Tehama Counties, instead of using internal custodial or janitorial staff who may have witnessed the aftermath they would be handling in their commercial facility. 

Redding, California’s Fire Chief Gerry Gray recently provided information to Shasta County business owners and residents discussing police, fire and public safety departments response and preparations.  You can read his message here.  >>   Active Shooter Response    SERVPRO encourages local commercial and educational facilities, as part of an active shooter emergency response plan, to coordinate with a highly rated local disaster restoration provider to better-coordinate an effective and efficient “back to business” post-shooting game plan.  Additionally,  free local Active Shooter training in Redding and Shasta County is available.

FEMA's How to Prepare for an Active Shooter Incident is an excellent resource.  Also look at Ready.gov's Active Shooter Checklist.

We recognize the tragic consequences of an active shooter event in a crowded school or workplace. Biohazard cleaning is only one component of the process.  Fire and water damage to commercial spaces, merchandise and carpets speaks to the need for business owners to pre-plan active shooter disaster clean up response.  Especially important for businesses is to contact us for your free Emergency Readiness Plan; an onsite and detailed layout of your facility including key notes and photos of utility shut-offs and emergency contacts.

Choose SERVPRO of North Shasta, Trinity & Greater Tehama Counties.   We have achieved 5 star reviews on Yelp and our Google Business page reflecting on all aspects of our service to local homes and businesses.   (530) 222-0200

Fast Response - 24/7 - 365.  

Blood, Decomposition and Pathogens - SERVPRO Biohazard Waste Clean Up

4/2/2018 (Permalink)

Trauma - Crime Scene - Biohazard Clean Up - Call Us 24/7 365 at (530) 222-0200

Biohazard waste is all too often the product of a bad situation. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties technicians first and foremost are trained to exercise compassion and professionalism with loved ones and family members having to confront the sanitization and removal of infectious materials.  With that said, as a SERVPRO franchise, we are fully California Department of Health and Safety certified and IICRC trained to contain and remove biomedical waste and infectious substances.

Hazardous waste falls within in a broad range of categories: blood, body fluid from trauma and decomposition, tissue, organs and body parts, medical laboratory waste such as used hypodermic needles and surgical instruments along with, chemicals and waste from illegal drug manufacturing.   Pet urine and animal fecal matter, rodent droppings, burst sewer pipes and infected storm runoff water and flooding from severe weather provide a well-rounded list of what can be considered biohazard.

Let’s discuss for a moment emergency vehicle decontamination.  Police and Fire first responders rushing to provide assistance to the City of Redding and Shasta County residents in need rely on absolutely sanitized emergency vehicles free of previous bloodborne pathogens from a suicide or homicide.  We address these public safety concerns by adhering to rigid health standards and medical waste containment.  Blood, in particular, carries a host of disease microorganisms including Hepatitis B (Serum Hepatitis), Hepatitis C (HCV), HIV and AIDS, Tuberculosis, Bacterial Meningitis and Creutzfeldt-Jakob Disease (CJD).

We work closely with our local EMS and health professionals to decontaminate and sterilize the walls, ceilings and floors of homes.  Our technicians utilize the latest biohazard protective suits and package, label and transport these wastes in biocontainment vessels.   As one of Northern California’s leading restoration providers we fully understand the traumatic moments just after a death or crime scene and the professional response of timely biohazard clean up.   

Contact us at (530) 222-0200

Redding Storms, Flood Water and SERVPRO

3/19/2018 (Permalink)

Storm Damage Emergency Clean Up and Restoration - Trust SERVPRO - (530) 222-0200

Shasta County disaster relief and storm clean up requires a SERVPRO professional with protective gear, cleaning techniques, tools and state of the art restoration industry products to adequately recognize and treat both the seen and unseen health concerns and hazards of the devastation a severe rain, thunderstorm or flooding event. 

Although many Redding homes would suffer some property loss...

...our trained restoration technicians can often save, clean and restore the sentimental memories of family heirlooms and irreplaceable family furnishings. 

Because we are experts in fast storm response and personal protection equipment (PPE) we wanted to pass along a few tips.

1.     Respirators and goggles in post-flood conditions are especially critical. Walking into a flood damaged home unprepared could be catastrophic.  Household detergents and industrial chemicals, oil, gasoline and sewage swelling up from the earth by the rising flood water create a hazardous mix of pathogens and fumes.  >>> Natural Disaster Flooding

2.     Keep in mind that animals, snakes, predators and wildlife along with formerly friendly family dogs and cats become confused and displaced when flood water invades their territory. The American Red Cross provides some helpful animal post-storm resources here:  >>> Pet Disaster Preparedness

3.     Storms produce debris. Downed trees, live electric transformers sparking and flashing in the rain-soaked pools, branches, displaced vehicles, roof asphalt and shingles and any number of structural material from residences. Extreme care and caution is required.  Read our article: Flood Water Damage Insurance Regulations for Commercial and Residential Property Owners for further information

4.     A word about insurance claims. Flood water silt and mud bury and remove property.  Homeowners must prepare by taking pre-storm photos and videos of inside and outside spaces and a full inventory of personal belongings. Photos with a date and time provide proof to an insurer and expedite a successful claim.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties storm, flood and water damage team will respond 24 hours a day, 365 days a year at (530) 222-0200. 

Our goal is to respond quickly, dry and save property to limit damage and reduce the costs of restoration.  We cover the entire region of Shasta County and have served the local Redding, California community for many years.

Toxic Mold in Commercial and Residential Buildings

3/12/2018 (Permalink)

Water Damaged Walls, Moisture, and Mold

Home and Business Mold and Water Damage

Mold is multicellular fungi such as Penicillium colonies and other thread-like growths known as hyphae.  Single cell fungus is known as yeasts. Some mold organisms provide useful benefits such as found in bread and yogurt, antibiotics and various enzymes.  However, as the SERVPRO of North Shasta, Trinity & Greater Tehama Counties technicians encounter on a routine basis in the moist walls and dark crawl spaces of Redding commercial and residential properties, mold is a very toxic growth to the wellbeing, air quality and health of tenants, owners and occupants.

 In fact mold outbreaks particularly within commercial office buildings have increased as a response to the 1970’s energy crisis because of the new building codes aimed at conserving energy and thus making spaces more airtight.  There is much to be said for healthy outside air and balanced cross-ventilation.  The term “sick building syndrome” is derived from these air quality concerns in modern air conditioning and building construction. SERVPRO’s vast experience in mold mitigation inside Redding and Shasta County commercial and residential structures supports that conclusion.

Mold species number in the thousands.  Six are considered to be the most virulent and common toxic molds outbreaks found in buildings: Aspergillus, Fusarium, Paecilomyces, Penicillium, Stachybotrys and Trichoderma.  The associated links provide more information.

Damp building materials caused by a burst water pipe or by a leaking roof after a rain storm retain moisture and water initiating the growth of dormant microbes.  Home and offices, although under routine circumstances appear to be healthy and mold-free, contain all forms of highly destructive fungus.  One in particular, Dry Rot Fungus (Serpula lacrymans) is found in older water damaged buildings that have repeatedly experienced the wet-dry-wet cycle.  Surprisingly, this type of mold is generally undetected by typical mold inspections.  This dry rot bores into wood structural supports and flooring allowing it’s root system, the mycelium, to deeply embed into masonry and grow into inner wood panels.

Mold feeds on carpet, paper, clothes, leather, drywall, wood, insulation and food by breaking down organic matter and requires moisture.  Everyday household activities of washing, cooking and winter cold weather condensation create water vapor and increased humidity inside poorly ventilated living and work spaces.  Certainly, plumbing and corroded toilet pipes break at unexpected moments and produce large, sometimes unseen, pools of standing water.

As a SERVPRO Franchise we have access to the latest mold damage mitigation and restoration technologies, containment and training to effectively deal with any moisture and fungus issue.

Call us 24 / 7 / 365 at (530) 222-0200.

Fire Damage Property Casualty Insurance Strategies

3/5/2018 (Permalink)

Insurance Fire Damage Policy Coverage - Read the Details, Plan, and Be Prepared.

Most Fire damage residential insurance policies provide coverage. 

However, there is more to the story.  Coverage costs increase in high-risk areas such as near fire-prone terrain.  In Northern California whole communities have been destroyed and insurance dollars for home rebuilding skyrocket with materials and labor.  Insurance coverage promotion offering “peace of mind” quite often leave out the reality of the fine print.  Insurance adjusters ultimately decide the final costs of claims.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides this information to help inform our local North State residents on staying informed and safe as fire season approaches.  (530) 222-0200

Insurance companies such as Farmers, Allstate and State Farm become careful after regional fires about homes they cover.  Every year large portions of California, because of the drought, Santa Ana Winds and especially large human population, burn down.  In these cases, insurers typically work with already insured property owners to handle and expedite fire claims.  Residents seeking new policies for homeowners and property insurance may not be able to obtain those policies so easily.

See the following links for further insurance risks associated with fire.

Property Casualty Insurers Association of America  - Wide range of information for water, fire, storm and disaster casualty and property damage events.

California FAIR plan – this is a last resort insurance program and helpful to take a look at.,

Additionally, Hazards Fuel (i.e. Vegetation) dried and combustion prone in the summer heat remains a top risk maintenance priority by the Redding Fire Department. Collaboration throughout Shasta County with partners at Redding Electric Utility (www.reupower.com), our Redding Parks & Recreation Department (www.reddingrecreation.org), and CALFIRE (www.shastacountyfire.org).  For more information on the hazard fuel reduction program, please contact the Redding Fire Marshal at (530) 225-4575.

Commercial entities and Businesses (City of Redding Code of Ordinances (9.20.050)) allows for annual fire safety self-inspections.  Business safety is key.  Tips on the inspection process are as follows:

  1. Exit doors are fully operational and clear of debris.
  2. Electrical switches and cover plate are installed and in code.
  3. Extension cords in good condition.
  4. All doors and exits are use appropriate signs.
  5. Fire extinguishers are in date and properly pressurized.
  6. Sprinkler and overhead extinguishing systems are inspected and in date.
  7. Clear space for Inventory, machinery and boxes stored 18 inches from fire sprinkler systems.  

Preparing for fire damage in the Golden State requires a dual strategy.  Personal and companywide assessment and preparation are critical.  Knowing the fine print of your insurance coverage and keeping it up to date is also essential. Regional fire damage also has the economic impact of increasing construction material costs such as wood, concrete and electrical wiring.   

Talk with your insurance company and agent about an extended replacement cost endorsement. Essentially it is paying a small additional fee which provides coverage for a portion of the unexpected additional costs of rebuilding your home or business. The extended endorsement is additional coverage intended to accommodate at least a portion of any unexpected cost increases.

SERVPRO Commercial and Residential Cleaning

3/5/2018 (Permalink)

Home and Business Cleaning - SERVPRO North Shasta

Homes, schools, universities, churches, restaurants, hotels and manufacturing facilities, look to SERVPRO of North Shasta, Trinity & Greater Tehama Counties as their preferred...

Redding and Northern California cleaning and restoration service provider

...because of our years of local community involvement, expertise and knowledge providing professional restoration services. Carpet cleaning, odor removal, trauma and crime scene clean up, tile grout and hard surface cleaning, spot and stain removal servic