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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Redding Fire Damage Repair and Cleaning – Smoke, Odor, Soot & Ash

11/7/2018 (Permalink)

Fire Damage Redding Fire Damage Repair and Cleaning – Smoke, Odor, Soot & Ash Fire, Smoke, Soot and Ash Damage Cleaning in Redding and Shasta County? Call SERVPRO Now! 530-222-0200

Fire Damage Cleanup and Restoration – SERVPRO of North Shasta, Trinity & Greater Tehama Counties

Redding suffered the traumatizing #CarrFire and as we know all too well, an uncontrollable wildfire can wreak chaos in communities like we saw in Shasta Lake, Dunsmuir, Whisketown, Centerville, Igo, and beyond.  Redding is #ShastaStrong and we support our local CalFire, Redding firefighters and community efforts to come together and transform our wonderful Northern California city.  As we move into the final weeks of the year, the Thanksgiving and Christmas holidays approach, skies turn cloudy, and the rains come, the nights are earlier.  SERVPRO, however, as Redding’s premiere fire and water damage restoration leader continues to provide front-line support to home owners, residents and commercial business properties.  

Firefighters use water to fight and extinguish most home and business fires.  Water may stop the flames however it also creates secondary acidic soot from smoke damage that accelerates the deterioration and corrosion of aluminum, window and mirrors, paint, walls, precious contents, business documents, circuit boards in electronics and your other vital assets.  Additionally, the toxic smoke odor left behind must be neutralized and deodorized.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties fire restoration process and services can include:

After-the-Fire Considerations

  1. Relocate children, elderly and family pets to a clean air and smoke-free environment.

Home and commercial fires burn chemical sealant-soaked wood framework, plastic insulation, rubber, batteries, foam insulation along with arsenic and formaldehyde-based particle board home furnishings.   These produce toxic black long-chain hydrocarbons and extremely cancer-causing carcinogenic gases that can affect health and compromised immune systems.

  1. Have a neighbor you trust.

We all share the pain of a local disaster.  Make arrangements with a friendly neighbor beforehand for mutual support, and a plan B backup location for meeting loved ones and safely gathering. 

  1. Phone SERVPRO of North Shasta, Trinity & Greater Tehama Counties at 530-222-0200

Call Us! – You will need professional fire damage emergency clean up and restoration help.  Before you get too busy, hire a fire remediation specialist who can start work on getting your home or business back the way it was.

Finally, watch out for exposed, frayed wiring from extension cords or Christmas tree lights.  Be extremely careful of properly putting out holiday festive candles and scented pots.  We also recommend keeping an up-to-date fire extinguisher handy and close by cooking areas. Check your smoke detectors.

530-222-0200

Visit us on Facebook at: /SERVPRONorthShastaTrinityGreaterTehamaCounties

Rain Water, Fallen Trees and House Repair in Redding, California

10/31/2018 (Permalink)

Storm Damage Rain Water, Fallen Trees and House Repair in Redding, California Has rain storm wind and hail flooding damaged your Redding, California home or business? We can help fast! SERVPRO - 530-222-0200

Redding rain, wind and the wet Northern California drizzle of late Fall; throughout the November and December Thanksgiving and Christmas Holidays, and into the New Year, can create havoc for Shasta County homes and businesses.  Burned and weakened tree trunks, Manzanita brush, uncleared, bend and break during heavy winds falling and tearing into a buildings roof, structural sidewall, gutter and through window and door frames.  Water and cold rain flood the inner attic, drywall and flow into carpeting, personal possessions, television, computer and stereo components and the heating and air duct work. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is a trusted North State storm damage clean up and restoration provider.  We know the impact and trauma home and business owners experience when lightning causes a fire, high winds rip the roof from a home, power lines and downed trees cause hazardous power outages and destroy property.  Storm damage clean up and repair requires more than just a handy-man approach.

Because we hold the respect of our national SERVPRO brand along with many years of hard-earned local Redding community trust our knowledge and experience can deal with any small or large residential or commercial loss resulting from storm damage.  Water, fire and mold often join to create a toxic soup inside a place of business or family home.

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties for storm damage repair.  530-222-0200

We are the storm restoration company that knows how to work with your insurance.  We make sure the job is done right and paid properly through the insurance company.

Storms waters also carry sewage, bacteria, garbage and biohazard runoff.  Our SERVPRO professionals who quickly arriving at your Redding and Shasta County home or business carry the latest personal protective suits, gloves, goggles and breathing masks to ensure your safety and the safety of your premises with any sewage flooding or chemical waste spills.

As a locally owned and operated SERVPRO franchise we all carry professional certifications in the restoration industry including the Institute of Inspection, Cleaning and Restoration Certification (IICRC), and personal certifications under the American Council for Accredited Certification (ACAC), or the Indoor Air Quality Association (IAQA).  Our expert technicians who arrive to service your home or business are trained and certified in these same qualifications.

Is your home in need of storm damage restoration due to rain, wind, hail storms and flooding?

Do you want your damages repaired as soon as possible, but are uncertain how to deal with your insurance company?

SERVPRO of North Shasta, Trinity & Greater Tehama Counties in Redding is your answer. 

You can call us anytime of the day or night at 530-222-0200.  

We will arrive quickly, assess the storm damage and provide a comprehensive plan of action with YOU as the top priority.

Visit our Facebook page at: www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

Why SERVPRO? – Trust, Compassion and Communication

10/24/2018 (Permalink)

Why SERVPRO Why SERVPRO? – Trust, Compassion and Communication Why SERVPRO? Because we care. We are locally owned and operated here in Redding, California. Call us now at 530-222-0200 for a fast response.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has been redefining the mold, fire and water restoration industry in Shasta County. 530-222-0200

The sheer volume of fire and water damage emergency resources, capabilities and expertise we bring to our local Redding community is nothing short of amazing.  Because we are part of the nationally recognized SERVPRO brand our training of home and business owners, insurance and real estate agents and property managers, at a regional level exponentially increases through our ability to utilize the national scope of mitigation and restoration training through the vast experience of 1700 SERVPRO franchise professionals.  What this means for Redding residents is that when you choose SERVPRO, you choose the best!

SERVPRO Performance Guidelines

Our SERVPRO technicians are trained professionals and certified in Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning, Mold Removal, Biohazard, Truama and Crime Scene Clean Up  Also, as one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. As a Redding, California SERVPRO Franchise we adhere to over twenty different guidelines to receive insurance client referrals from the likes of Farmers, State Farm, AllState, USAA and dozens of others. From insurance to background checks on employees, each requirement is maintained continually to help ensure our Shasta County and Northern California customers get the best possible service.

Transparent Job Documentation and Customer Communication

When you originate your contact at SERVPRO of North Shasta, Trinity & Greater Tehama Counties, your referral gets tracked and reported at each step of the work process. We follow IICRC fire, water, mold and standardized restoration industry cleaning procedures.  Our SERVPRO water drying workbook provides complete industry standard validation. The “DryBook” as we call it is a trackable and transparent documentation pipeline so our customers can stay informed on daily job progress and status reports.  Proper equipment utilization and drying validation is a part of every job file when you call 530-222-0200 and use us as your vendor of choice.  From the first notice of loss and the cause of the claim to response times and ongoing job status details; we provided the most comprehensive mitigation reporting data available.

Read our happy customers reviews on Facebook, Yelp and Google

Trust SERVPRO of North Shasta, Trinity & Greater Tehama Counties to do the job right.  The results from our years of experience helping home and commercial business owners effectively and quickly stop, clean and restore the most harrowing fire, biohazard, trauma, crime scene, water and mold damage disasters speak for themselves.  We are available and on-call every hour and every day to provide answers and on-site SERVPRO experts, equipment and peace of mind. 

Your emergencies are our emergencies met with courtesy, compassion and trust.

Call Us Now!  530-222-0200

Commercial Fire, Water and Mold Cleaning Restoration Services – Redding, California

10/18/2018 (Permalink)

Commercial Commercial Fire, Water and Mold Cleaning Restoration Services – Redding, California Commercial Water Loss? - Churches, Schools, Businesses: We cover them all! - SERVPRO of North Shasta, Trinity & Greater Tehama Counties - 530-222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties restores damaged businesses in the City of Redding, Shasta County and surrounding Northern California communities.  We appreciate our customers and understand the importance of getting your business back up and running.

Through our many years servicing our Redding community we have developed valuable relationships with local businesses to help them plan for emergency response, disaster recovery, and business continuity. We are a locally owned and operated SERVPRO franchise and bring you the value and experience of knowing that the area's most highly skilled and proficient SERVPRO professionals are on your side and ready to quickly respond 24/7 365.

530-222-0200

Our Commercial Loss Services include:

  • Identifying your priorities.
  • Expediting the insurance process and meeting requirements.
  • Because we are part of the highly-respected national SERVPRO brand we have the experience, contacts, and resources to handle any size loss.
  • Deodorizing and sanitization.
  • Providing a full scope of services such as construction, cleaning, drying, and temporary storage as well as environmental solutions for mold, asbestos, and air quality.
  • We take pride in our SERVPRO professionals, equipment and resources to bring Redding commercial office buildings, schools, restaurants and hotels, government buildings, churches and warehouses to a fully recovered “back in business” state in the shortest time possible.

Commercial buildings are also public spaces and require special considerations for employee and customer health and safety.  As a business owner your focus in on damage costs, business and revenue interruption and safety.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties is well versed in the details of workplace air quality and surface biohazard safety.

Water damage often produces mold.  Fire damage leaves smoke and soot ash residue.  Mixed into the walls, floors and HVAC systems of commercial buildings and especially hospitals and eldercare facilities the resulting mold and mildew, along with airborne dust, debris and any exposed lead paint or asbestos tiles or insulation becomes and complex cleanup project.  This is what we at SERVPRO of North Shasta, Trinity and Greater Tehama Counties do best.

We understand commercial risk and are certified in IICRC commercial restoration guidelines for effective commercial property loss mitigation.  

  • We seal entryways and open areas.
  • We use negative air systems and commercial air scrubbers to extract and clean contaminated air.
  • Our air scrubbers are fitted with industrial HEPA filters.
  • Our SERVPRO technicians are fitted with respirators and personal protective equipment (PPE).
  • Every project step is documented and supervised by a project manager to ensure quick and professional results.

 SERVPRO of North Shasta, Trinity & Greater Tehama Counties is your local Redding business resource for any size clean up project.  From a leaking bathroom or a storm or fire related roof collapse.  Call us today!  Anytime of the day or night!

530-222-0200

SERVPRO Customers, Insurance Claims, Fire, Water, Rain and Mold Damage Clean Up

10/8/2018 (Permalink)

Why SERVPRO SERVPRO Customers, Insurance Claims, Fire, Water, Rain and Mold Damage Clean Up SERVPRO - 530-222-0200 Redding, California Fire | Water | Mold | Storm Emergency Damage Cleanup & Restoration

Because SERVPRO is a Fire and Water Damage restoration industry leader our position as a local Redding franchise provides our Shasta Country and Northern California communities with a national open line of communication to a vast array of property casualty insurance carriers including AAA, ACE, Allied, Allstate, California Casualty, Chubb, CNA Commercial, Farmers, Fidelity, Grange, Hanover, Hartford, Homesite, Liberty Mutual, Mercury, Nationwide, State Farm, Safeco and many more.  

SERVPRO of North Shasta, Trinity & Greater Tehama Counties goal is to maximize our customer satisfaction in working with their residential and commercial insurance provider through preexisting national accounts and business-to-business relationships with these insurance carriers who trust and know our exacting high standards and the extreme benefits that a partnership with SERVPRO can provide for their customers.

530-222-0200

Insurance companies, claims representatives, agents and adjusters prefer to work with SERVPRO because we provide:

  • Internal audits and quality assurance
  • Background checks for temporary personnel and SERVPRO Franchise professionals.
  • Insurance agent and adjuster communication compliance with SERVPRO
  • Job file completion and proof of work pipeline transparency and documentation.
  • SERVPRO Franchise owners and technicians hold certifications and specialized training through adherence to IICRC Standards.

Our Redding, California customers can expect consistent and effective results from SERVPRO of North Shasta, Trinity & Greater Tehama Counties each and every time because we uphold the strong tradition of the SERVPRO “Like it never even happened®” brand.

Continuing Education – Insurance Agent Learning Resources

The job of an insurance agent or adjuster is to apply the policy and make appropriate adjustments to the claim.  SERVPRO of North Shasta, Trinity & Greater Tehama Countries provides continuing education classes specifically tailored to increasing fire, water and mold restoration industry best practices to our local insurance producers.  Our classes blanket most of the Northern California region including the City of Redding and as far north as Mt. Shasta, Yreka and Weed.  Moving south we hold classes in Red Bluff, Corning and Willows. 

Annual licensing requirements in the State of California requires insurance agents and adjusters to acquire ongoing education hours.  We at SERVPRO are pleased to offer CE courses throughout the year in:

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is a local Redding family owned and operated restoration company creating a safe, clean & comfortable living environment for you and your family.  With highly trained specialists, 24-hour service, faster to any disaster, advanced technology and national support to scale to any water, rain, flooding or storm damage event; SERVPRO has your back.

 Call Now!  530-222-0200

How to Kill Mold Growth in Redding, California

10/2/2018 (Permalink)

Mold Remediation How to Kill Mold Growth in Redding, California Toxic Black Mold in the Kitchen. Call Us Now! 530-222-0200

Mold growth and sewage back flow...

...in residential and commercial building structures, caused by water and humidity intrusion from a sudden storm flood or broken water pipe to an unseen long term leak within a dark crawlspace, is where the expertise and experience of our SERVPRO of North Shasta, Trinity & Greater Tehama Counties technicians comes to light.  Mold is everywhere.  Because we are ANSI / IICRC S520 certified we carry with us the tactical knowledge to perform microbial remediation on mold damaged structures and contents.

Mold Problems?  Call Now!  530-222-0200 

Redding, California property managers, insurance field adjusters, claims processors, insurance producers and real estate agents; up and down the Shasta County Northern California gateway extending from our Tehama County customers in Willows, Cottonwood, Corning and Red Bluff all the way to our Trinity County friends in Weaverville and up the Interstate 5 corridor into Siskiyou County and Mt. Shasta, Dunsmuir, Yreka and Weed, know and trust our fast response to toxic mold damage outbreaks.

SERVPRO of North Shasta, Trinity and Greater Tehama Counties has years of experience dealing with the  practical elements of water damage restoration.  Our technicians have faced "real-life" mold remediation challenges. SERVPRO is a leader in the mold remediation industry. Water damage restoration and mold remediation go hand in hand.  Mold feeds on moisture.  Regular home and business property maintenance, includes inspection of visible and hidden evidence of water leaks, condensation, infiltration, flooding and mold prone wall and crawl spaces.

Specific Mold Reduction Best Practices:

  • Maintain low humidity levels ideally below 50%. Because humidity levels can change quickly during the day. Use an air conditioner or dehumidifier to level out moisture and air temperatures.
  • Use exhaust fans to ensure adequate ventilation in high-moisture areas like the kitchen, bathrooms and food service areas.
  • Modern exterior and interior paints can include mold inhibitors which help to significantly reduce mold growth.
  • Frequently cleaning of faucets, showers, and sinks, including under storage cabinets with anti-viral, bacterial and microbial disinfectants kills the expansive growth of mold spores within moisture heavy surfaces.
  • Whenever possible remove carpeting from toilet and shower area floors.

Read our article: Mold Cleaning – Residential, Commercial & Hospital Disinfectant introducing SERVPRO’s new state-of-the-art cleaning product SERVPROXIDE™ - a new weapon on mold, bacteria, virus contamination and killer germs.

Learn more about Mold Prevention and Remediation in homes, commercial buildings and schools by visiting this link at the EPA website: https://www.epa.gov/mold/mold-remediation-schools-and-commercial-buildings-guide.

Also view this helpful resource for residential properties: A Brief Guide to Mold, Moisture and Your Home

Call Us Now! Your Toxic Mold Clean Up Experts: SERVPRO of North Shasta, Trinity & Greater Tehama Counties.

530-222-0200

Why SERVPRO? - Training & IICRC Standards in Fire and Water Cleanup and Restoration

9/27/2018 (Permalink)

Why SERVPRO Why SERVPRO? -  Training & IICRC Standards in Fire and Water Cleanup and Restoration Fire | Water | Storm | Mold - Emergency Damage Cleanup and Restoration - 530-222-0200 - Redding, California

We at SERVPRO in Redding, California believe that our customers deserve the very best service, expertise and professionalism.  

Ongoing and extensive training allow us to hold the highly respected Institute of Inspection Cleaning and Restoration Certification (IICRC) in Fire and Water Damage Restoration.   We find this is the best way to bring the highest level of results coupled with fast response, decades of front-line experience and personal, friendly and trusted service to our Shasta County and Northern California residents and businesses. 

Also, SERVPRO of North Shasta, Trinity & Greater Tehama Counties also offers popular continuing education courses designed to educate, entertain and inform insurance producers, agents and adjusters in the latest trends and state-of-the-art best practices of fire, water and mold damage repair and restoration incidents experienced by their property casualty claims customers.

Call Us Now!  530-222-0200    24 / 7 - 365

Certainly the large impact and catastrophic Carr, Delta and Hirz fire incidents throughout Shasta and Trinity counties triggered preexisting SERVPRO “STORM Teams” from the San Francisco Bay area including out-of-state SERVPRO professionals from Oregon, Montana, and Idaho, all racing to provide emergency smoke, soot and ash clean up to our community.

Because we are a SERVPRO franchise our ability to scale people, equipment and resources is unparalleled in the North State.  From a leaking toilet in a home to commercial large loss disasters we can quickly scale the scope and volume of resource requirements.  Our ability to produce desired recovery results for our customers includes:

  • The prompt handling of insurance claims through the SERVPRO National Call Center.
  • Job process and best practices accountability from the first moment a customer picks up the phone and calls us to the finished dry, clean and restored property.
  • Major retail, financial and insurance giants like State Farm, Farmers, AllState, Big Lots, Coca-Cola, Planet Fitness, Southwest Airlines and many more have national accounts with SERVPRO as their “go-to” trusted restoration industry provider.
  • SERVPRO of North Shasta, Trinity & Greater Tehama Counties technician and vehicle standards.
  • Documentation requirements for every detail of a job – from start to finish.
  • A rigorous SERVPRO quality assurance program.
  • We serve insurance adjusters and their clients.

As Redding, California’s trusted and experienced SERVPRO Franchise professional our job is exacting standards, clear and frequent communication to maintain customer reassurance and ensure quality service by providing accurate and transparent documentation. 

530-222-0200

Remember 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to customers within hours. SERVPRO documented and measured performance increases value to our residential and commercial clients. Our years of hard-earned results in the fire and water cleanup and restoration industry maintains our competitive advantage by achieving customer satisfaction.

Visit us on Facebook at:  https://www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

WHY SERVPRO? – Redding, California

9/13/2018 (Permalink)

Why SERVPRO WHY SERVPRO? – Redding, California Why SERVPRO? Fast Response, Professional Team and Customer Satisfaction - 530-222-0200. Call Us Today for any Fire, Water, Storm or Mold problem.

A Safe, Clean & Comfortable Living Environment for You and Your Family.

We are highly trained fire, water, storm and odor damage clean up and restoration specialists.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides 24-hour service, advanced technology and is faster to any size disaster.

Our Shasta county SERVPRO professionals understand your situation. As a residential or commercial business property owner or a real estate or insurance agent or adjuster, the goal is to keep costs down.  SERVPRO Franchise Professionals are uniquely qualified to help.

Claims and Emergency Response

Property restoration is our priority. Our customers appreciate the immediate response and you will know everything is being done to limit the damage.

Claim Reduction through Pre-Testing

Property restoration creates less expense than replacing property.  Insurance claims professionals know the rule is, "Restore whenever possible, replace only when necessary." We utilized advanced pretesting procedures on damaged contents and structural components on every loss to make an informed decision on restorability.

Contents, Property and Claims Inventory Service

SERVPRO can provide an itemized loss inventory. We maintain thorough written and digital documentation as well as photos of all items and important items.

Electronic Claims Information

We work hand in hand with residential and commercial insurance agents.  Because we are a local Redding SERVPRO with access to our national claims center we can provide fast and accurate information you need to make the informed and best decisions.

Customer Benefits - Restoration Industry Best Practices

  • A Complete Electronic Job File.
  • First Notice of Loss.
  • Detailed Estimate.
  • Digital Loss Photos.
  • Scanned Forms and Paperwork.
  • All delivered by email or hard copy.
  • On-line Access to All Files.
  • New Assignments.
  • Pending Jobs.
  • Completed Jobs.
  • Informative Reports to Improve Results

SERVPRO of North Shasta, Trinity & Greater Tehama Counties – 530-222-0200

Like our Facebook page at: https://www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

Carr Fire Water Damage, Winter Rain Storms, Ash and Toxic Debris Flooding

9/11/2018 (Permalink)

Storm Damage Carr Fire Water Damage, Winter Rain Storms, Ash and Toxic Debris Flooding Rain & Winter Storm Water mixed with Fire and Smoke Damage creates Acidic and Toxic slurry. Contact SERVPRO - 530-222-0200

Redding, California Wildfires and Rain Water

The Carr Fire catastrophic wildfire season of 2018 has produced a scorched earth effect upon the recreational Whiskeytown wilderness as well as long term residual toxic debris and ash accumulation in Shasta County neighborhoods. 

The City of Redding has put together a resource website for debris removal at www.shastareddingrecovers.org

CalRecycle and the California Department of Toxic Substances Control  are orchestrating a massive “opt-in” undertaking working with homeowner who have suffered devastating fire-loss to quickly assess and remove toxic waste – essentially burned metal and toxic chemicals within a property owners ash footprint.  Northern California severe weather rain storm systems will very soon produce downpours in our area.

An important point to understand is that when CalRecycle physically removes a home owners fire damaged cement foundation as well as possibly removing several inches of toxic earth what is left is not necessarily flat earth.   There will be a depression in which the soon coming rain storm water will fill and provide a toxic gray ash sodden reservoir for runoff.

Our hot smoke-filled Shasta Summer with very little wind in a few short weeks will possibly experience water saturated ash pools and flooding from wildfire brush and vegetation scraped landscapes.   Of concern are property owners who have not opted-in to the county debris removal programs and are left with unfinished soot filled plots exposed to now water damaged contents and toxic storm runoff.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties asks “How can you be prepared for storm water damage to already fire damaged property?”

Flash floods depend on several factors:

  1. The severity and expanse of the fire.
  2. Mountainous and steep terrain which produces culverts and fire-scarred drainage.
  3. The volume of rain.

Looking at the Carr Fire we can say a resounding “Yes” to all three given past Redding severe weather precipitation experiences this time of year.  In fact, Thunderstorms that develop over burn areas can produce flash flooding and debris flows nearly as fast as National Weather Service radar for Shasta County can detect the rainfall.  We urge home and property owners to start preparing now.  Water can enter through roof and siding gaps made worse by exposure to wildfire heat.  Leaking water brings with inside the wet toxic and acidic outside uncleared ash and soot. 

Water Damage Emergency Tips

RECOMMENDATION:  Because of the severity of Carr, Hirz Fire and other local fires the smoke penetration and ash accumulation into residences has been severe.  The first step is to contact a local Redding restoration provider like SERVPRO of North Shasta, Trinity & Greater Tehama counties to perform a fast on-site assessment to wipe down and clean these smoke and ash covered contents, ceilings and interior / exterior walls.  

(530) 222-0200

Recognize that it only takes one-half inch of rain water to produce flooding under the right conditions of storm runoff and terrain.  Any left-over ash piles will turn into a toxic slurry with the potential to merge directly into Sacramento River affecting downstream environmental impact areas.  The key is to evaluate property, terrain and points where unseen pools of water will accumulate.

Call Us Now for questions answered and a community trusted fast emergency response for any water or storm damage related event. SERVPRO – 530-222-0200    Available 24/7 - 365

Water Damage Restoration & Repair

9/7/2018 (Permalink)

Water Damage Water Damage Restoration & Repair Water damage destroys suddenly or over time. Call SERVPRO - 530-222-0200

The Catastrophic Power of Water

530-222-0200

Water exposure can be the most damaging substance in the home and commercial property setting.

Suddenly or over time, excessive structural moisture or rapid flooding seeps into the very core of floor, wall and ceiling material causing visible; and more problematic, hidden deterioration. The water damage problem can become a biohazard toxic nightmare when sewage or bacteria infused water permeates the interior living spaces.

Fast and effective intervention can sharply reduce the harmful effects of water intrusion.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties, a premiere Redding, California and Shasta County water emergency damage restoration provider can produce amazing results.  Our clean up and restoration professionals can address damaged contents such as precious home furnishings and personal content.

Where Water Damage Occurs

  • Partition Walls – Plaster / Wood
  • Timber joist flooring – Sound boarding, insulation, soffits or lagging.
  • Flooring – Concrete, floating screed, boards/parquet, textile covering, carpet and insulation.
  • Internal walls – Brick, concrete, plaster, plasterboard, timber framed including damp-proof membranes and insulation.
  • Masonry – Solid walls, stone, cob cavity walls, sand-lime brick insulation, fair-faced masonry, internal plaster and external rendering.
  • Flat roof – Felt, bitumen tanking and gravel insulation.
  • Balcony / Terrace – Planted, floor slabs and gravel.
  • Suspended Ceiling – Slats, sheeting, lath and plaster, ceiling tiles, voids and conduits.
  • Foundation / Ground Slab / Walls – Topping damp-proof course, vapor barrier, bitumen.

Water Damage Cleanup and Repair

We use moisture readers and drying equipment to quickly stop water inflow.  Water damage is responsible for major business interruption, unusable living space and accompanying health risks.

Mold, Musty Odor and Mildew

Mold is waiting to grow and feed in a dank, moist and damp environment.  There is a very short window of opportunity to prevent and stop mold growth and it is measured in hours not days.   Especially when unseen hidden water leaks occur slowly.  We are experts at isolating the problem areas with initial moisture readings and proven mold removal and sanitation best practices.    

530-222-0200

Phone us today and ensure that your home or business property is restored professionally and quickly.

Read more about our Drying and Dehumidification Water Damage Restoration Process.

Commercial Water and Fire Damage Drying, Repair and Odor Removal

9/4/2018 (Permalink)

Commercial Commercial Water and Fire Damage Drying, Repair and Odor Removal Commercial Water and Fire Damage Drying, Odor Removal a, Repair and Mold Mitigation - Redding, California - 530-222-0200

SERVPRO’s large loss commercial restoration services are available to business owners throughout Northern California.

We are a trusted and experienced Shasta County business interruption recovery leader.  Our project managers and technicians are extremely well trained and equipped with the best and most effective property restoration equipment.

Commercial fire, water and mold loss can occur suddenly. Our teams will clean and restore catastrophic damage to pre-disaster conditions.  We also have years of experience working with insurance and claims adjusters through the disaster recovery process.

(530) 222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties large loss emergency response services are available 24 hours a day, 7 days a week, and 365 days a year. In every situation, we will work quickly and efficiently to stop the spread of damage and to repair the damage that has already occurred.

We can restore a wide range of property, from large office buildings to hospitals and health care facilities to schools. We mitigate, which means stop current and further damage. Our expertise includes water damage, fire damage, mold growth and property reconstruction.

When suddenly experience water, fire and mold related business interruption choose the fastest recovery possible. Quick response and professional service are what make the SERVPRO brand a cut above the rest. Our reputation for working tirelessly day and night to ensure that your business and commercial property is restored to operational efficiency as quickly as possible. SERVPRO franchises around the country have handled massive hurricane and flooding projects.  Countless lessons and years of developing state-of-the-art playbook process produces a world class on-site implementation solution.

Call Us and choose SERVPRO of North Shasta, Trinity & Greater Tehama Counties.  

530-222-0200

We are in Redding, California and are here to help immediately with your unexpected commercial large loss catastrophe.  Experience the benefit of high-quality project management, equipment and expertise you deserve. 

Commercial Water Damage Restoration Services

8/20/2018 (Permalink)

Commercial Commercial Water Damage Restoration Services When your business or commercial property suffers water damage loss - Call SERVPRO! 530-222-0200

Water damage will produce business interruption. 

Water flooding from plumbing leaks, broken pipes, storms, contaminated water and sewage backups, and commercial appliance malfunctions can all produce sudden and unexpected destruction in your business.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties commercial cleaning services can quickly get your business back to serving your customers.  Our commercial large loss disaster response team is expertly trained and well prepared to minimize interruptions to your business. During the restoration process we do everything possible to keep your doors open and business running.

530-222-0200

SERVPRO’s water mitigation process reduces or prevents the volume of water damage through quick response, strategic on-site assessment and fast removal and drying of water point of entry. Water damage happens for many reasons.  Structure failure, broken or frozen pipes, hidden mold behind walls, roof leaks, and rain storms.  We are always here to help!

Fire & Water - Cleaning & Restoration™

We provide fast 24/7/365 Response - Seven days a week, 365 days a year, daytime or nighttime, we rapidly respond to keep your business running smoothly.

Industry Leadership – Redding and Shasta County businesses have come to respect and value our years of local community involvement as a trusted restoration provider leader in Northern California.   We set a very high professional standard for water damage services.

State of the Art Project Management – We provide thorough communication and documentation at every level with our commercial clients.  Our project manager and SERVPRO technicians work closely with key decision makers, property and facility managers and business owners.

Current and Proven Technology - We use industry standard water extraction and drying equipment, IICRC Standard for Professional Water Damage Restoration of Commercial Structures and a tactical, time-tested SERVPRO disaster response playbook to ensure safe, consistent and first-class results.

Insurance Capabilities – SERVPRO is a well respected and go-to restoration vendor for the insurance industry.  We have and extensive track record of working with virtually every commercial property and casualty insurance carrier on the market today.  We understand your needs in navigating through the insurance claim and adjuster pipeline.

Call Us Today!  SERVPRO of North Shasta, Trinity & Greater Tehama Counties

530-222-0200

Carr Fire Smoke, Soot, Ash, Odor and Fire Damage Clean Up

8/15/2018 (Permalink)

Fire Damage Carr Fire Smoke, Soot, Ash, Odor and Fire Damage Clean Up Carr Fire destroyed homes in Northern California. SERVPRO Fire and Emergency Disaster Clean Up teams support Shasta County and Redding residents.

SERVPRO Can Help – Redding, California

SERVPRO of North Shasta, Trinity & Greater Tehama Counties understand the unprecedented disasters that have affected our community.  SERVPRO STORM Disaster Response teams from Oregon, Idaho, Montana and across California have converged on the City of Redding and Shasta County with one goal in mind.  Quick and effective response helping property owners return to a clean and odor free home. 

We are a highly trusted Redding Fire and Smoke Damage Restoration provider.  Because of our many years of experience on the front lines serving Shasta County communities we are receiving a high number of intakes from Carr Fire affected housing subdivisions such as Lake Keswick Estates, River Ridge Terrace, Stanford Manor, Land Park Subdivision, Lake Redding Estates, Sunset West, Mary Lake Subdivision and many others. We are working around the clock to respond to questions and get services dispatched quickly.

(530) 222-0200 

We wanted to provide you with a selection of updated links and information for Shasta County and the City of Redding, CA

Carr Fire Recovery - Resources for fire, disaster relief, recovery, and rebuilding

How to apply for fire property clean up:

www.shastareddingrecovers.org

Shasta County Health and Human Services:

https://www.co.shasta.ca.us/index/hhsa_index.aspx

Shasta County Assessor/Recorder Carr Fire page:

https://www.co.shasta.ca.us/index/assessor_index/carr-fire-page

Protect yourself from Wildfire Smoke handout:

https://bit.ly/2w67FmD

Top 5 Tips to Protect yourself from Wildfire Smoke handout:

https://bit.ly/2vSYxT9

Call us today for a fast on-site soot, smoke and ash assessment of your property. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties

(530) 222-0200

The Carr Fire and SERVPRO

7/30/2018 (Permalink)

Fire Damage The Carr Fire and SERVPRO #CarrFire Devastation - SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides Fire Damage Clean Up and Restoration - 530-222-0200

 Redding, CA – The Carr Fire produced fire damage devastation as it tore through homes and property in Shasta County during several days and nights the last week in July.  Many families suffered complete property loss.  

SERVPRO of North Shasta, Trinity & Greater Tehama supports the efforts of CalFire, Redding Fire, Redding Police, California Highway Patrol and the vast array of first responders flooding into Redding and Shasta County contain the wildfire and protect our Northern California community.

We understand property loss and work with insurance agents to quickly mitigate damage and reduce claims.  Our SERVPRO professional technicians have the experience and training necessary to clean up toxic fire residue, smoke, soot and deodorize the residual odor.

As Carr Fire evacuees and residents make their way back to their neighborhoods to assess damage and file insurance clams remember that we at SERVPRO have your back.   We are a trusted and experienced Redding, California fire and water damage restoration provider.  Our 5 star Google, Facebook and Yelp reviews, compassion and experience speak for themselves. 

We are not out of the woods yet.  More wildfires can wreak devastation upon other areas of Redding.   The heat of August will continue.  Unburned areas of the city are still a potential tinderbox of dry brush and combustible vegetation.

With large loss devastation such as the nightmare of this #CarrFire we have at our disposal SERVPRO disaster recovery teams and equipment to provide massive resources for emergency clean up and restoration in Redding and beyond.  These catastrophic storm and major event loss teams deal with hurricanes and flooding in the East and South and fire damage restoration here in California.

Remember:  Create defensible space around your home and property.    When the unexpected fire, smoke and soot damage occurs call SERVPRO of North Shasta, Trinity & Greater Tehama Counties

24/7 – 365

(530) 222-0200

How Water Damages a Redding, California Home

7/25/2018 (Permalink)

Water Damage How Water Damages a Redding, California Home Water Damage Can Occur Suddenly! SERVPRO of North Shasta, Trinity & Greater Tehama Counties offers world-class emergency water damage clean up!

Modern Shasta County homes that retain heat also retain humidity and moisture from water leaks in the structure.  Moisture leads to mold which leads to toxic indoor air quality particularly within the closed-loop of residential heating and air conditioning systems (HVAC). 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties professionals are well equipped experts at handling every component of a water leak flooding event.

  1. Rain Water

Chimney flashing, unsecured roof shingles, clogged flat roof drainage and rain gutters collect water.  Pulled by gravity the moisture seeps into attic and insulation areas onto ceilings and down walls. Heavy wind during Northern California storms pushes water into unsealed spaces.  Doors and windows provide likely rain water access to not only openings and cracks but also into the heated air space of a residential living area.

  1. Plumbing Water Leaks

A toilet water line ages and breaks releasing water into the carpet, tile or linoleum flooring.  Shower pipes release water into the bathroom drywall.   Our SERVPRO technicians see these types of plumbing failure often.  Regular homeowner maintenance on bathroom plumbing fixtures, many times, prevents unexpected catastrophic flooding especially during a property owners absence like a vacation. 

We at SERVPRO take water leaks and intrusion very seriously!  Phone us night or day at (530) 222-0200.  The goal of our fast response is to stop the damage to you home and property.

  1. Foundation water drainage, loose door and window flashing

Unseen water damage and moisture buildup produces seasonal effects.  Heat allows unevaporated water to produce mold and mildew.  Winter cold produces frost and ice expansion of structural components.  For example, the glass seal on a window unit can fail from contraction and expansion.  All structures, new homes and old homes experience some level of water damage somewhere.

  1. Air Leaks

Moist humid air finds a path into attic roofing hatches and many other random structural gaps.  Many homeowners are not aware that even a small air gap, over time, can accumulate vast amounts of residual water vapor creating a nourishing dark environment for mold and fungus growth.  Because attic air leaks are hidden the damage is revealed much later than an obvious leaking toilet resulting in a different degree of damage. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the drying, cleaning and sanitizing experience and equipment necessary to effectively mitigate any degree of catastrophic to minor water loss.

  1. Vapor Diffusion

A home’s walls are made of several different layers of material.  Masonry, stucco or fiber cement siding usually make up the first layer of exposure to outside rain and storm water.  These materials become saturated with rain which seeps into the unseen interior layers of plastic vapor barriers, drywall and internal vinyl wallpaper and latex paint.  When the sun comes out the warm temperatures push accumulated moisture inward. 

Visit our Water Damage Repair and Restoration page for more details.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is committed to fast response and treating you, our customer, as the top priority.  

We have multiple 5 Star Reviews on Google, Facebook and Yelp from satisfied Redding, California and surrounding area customers.

Phone us anytime for any water emergency! 

(530) 222-0200

Fire Damage in Redding, California

7/16/2018 (Permalink)

Fire Damage Fire Damage in Redding, California Fire damage is sudden and unexpected. Call Now. (530) 222-0200

Fire goes by many names – structure fires, grass fires, forest fires, wildland fires.  

SERVPRO of North Shasta, Trinity & Greater Tehama Counties knows well the economic and personal impact these fires unleash upon lives and property in the Shasta County region. Homes in North Redding, Shasta Lake City, Shingletown, Bella Vista, Palo Cedro, the secluded mountain properties around Weaverville and the grassy brush around Red Bluff are all beautiful places to live.  However, these pristine environments providing quality of life to business and homeowners face great risk during the hot and dry summer in the Shasta Basin.  Fire is a sudden and uncontrollable force of nature.

Residents who live within our high-risk fire zone include children, the elderly, and disabled.  Disaster preparedness and fire safety education are essential. SERVPRO is a trusted Redding restoration provider and offers a free Emergency Ready Plan on-site evaluation of your home or business. 

Redding is Northern California’s gateway to many beautiful Shasta-Cascade tourist and vacation locations.  Beginning in late Spring and throughout the Summer an increase of seasonal tourists, absentee home owners, vacation time-share properties, summer lake cabin residents, hunters, and back country campers enjoy the region.  Part of SERVPRO of North Shasta, Trinity & Greater Tehama Counties’ responsibility is to reach out to rental management companies, property managers, real estate agents and insurance producers to inform them of the local fire danger and build rapport to perform an emergency preparedness home assessment on their property.

Wildfire safety tips include:

  • building relationships with local fire first responders before a fire starts;
  • a realistic understanding of local emergency responders in the first 24 hours of a fire;
  • taking action to protect your Home Ignition Zone and Defensible Space;
  • create and maintain a fuel-free area;
  • clearing vegetation along fences and near combustible structures;
  • proper landscaping and plant selection;
  • moving sheds, fuel tanks and wood piles away from the side of a home or business;
  • pruning dead branches and dry brush growth;
  • clearing unseen vegetation from wood patio decks;
  • understanding high-wind ember danger;
  • paying attention to radio, phone, tv and internet fire alerts;
  • Perhaps the most important - having a personal and family preparedness plan – this also includes preparing for your family pet.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties wishes Redding residents a wonderful and fun Shasta Summer.  

We are always here to help.   In the event you do experience unexpected fire damage call us 24 – 7 / 365 at (530) 222-0200

Fire Damage and Redding Home Preparedness

7/16/2018 (Permalink)

Fire Damage Fire Damage and Redding Home Preparedness Fire Damage Repair, Clean Up, and Restoration in Redding, California and Shasta County - (530) 222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties believes that the best fire damage defense of your home and property is preparation.

The following key points help homeowners to fight fire before is happens.

Defensible Space: Clear space at a minimum of 30 feet between your home or building structure and the high-risk fire prone combustible brush, trees and vegetation area that surrounds it. The cleared area provides a buffer between you home and the fire.  Creating defensible space serves the dual purpose of increasing structural survivability by reducing radiant head and reducing the exposure to direct flame.  

www.firewise.org/resources/firefighter.htm

Burning Embers: Although you home may have cleared space during a fire windblown ember create another direct threat. Believe it or not most of homes and buildings within a major fire event are not destroyed by direct fire contact but rather from embers blown onto roof shingles and into attic crawlspaces through vents in heavy wind.  These burning brands and yellow-hot embers are blown great distances from the flames of the fire front.  These wind-driven sparks fall upon unchecked piles of combustible materials – wood, brush, chemical and fuel storage areas and often smolder and go undetected until igniting. 

Look at this video by the National Institute of Science and Technology of their “Firebrand Generator”It blows hot embers or “firebrands” into a test chamber to model the behavior of high winds during a real wildfire as sources of ignition for homes and structures.

Hardening Your Home:  Doors and windows are not the only access point into a home.  Structural changes to unseen entry points like roofs, vents and eves, can potentially increase a home’s chance of surviving a fire.

The Home Ignition Zone: Step back and look at the entire surroundings including neighboring homes, fences, land topology, trees and vegetation, water sources and fire fighter access to the high-fire hazard areas.  Preparedness considerations include the following:

  • Rain gutters collect dead leaves, debris and pine needles that can catch wind-blown embers.
  • Embers can penetrate missing or loose roof shingles. Replace or repair.
  • Install 1/8-inch metal mesh screens in the eaves and exterior attic vents to help prevent hot coals that could blow through vents.
  • Enclose patio and deck overhangs with wire mesh or screens. Also check windows and window screens for damage and openings where and ember could ignite combustible materials. 
  • Check exterior walls for debris and remove accumulations of mulch, flammable plants, leaves and needles, firewood piles – anything that can burn. Remove anything stored underneath decks or porches.

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties 24/7 – 365.  

(530) 222-0200 

Also Follow and Like Us on our FaceBook page at:   https://www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

Mold Cleaning in Redding, CA and Shasta County

7/2/2018 (Permalink)

Mold Remediation Mold Cleaning in Redding, CA and Shasta County Severe Mold Infestation! Call the Mold Experts - SERVPRO of North Shasta, Trinity & Greater Tehama Counties - (530) 222-0200

Does you home or business have a mold problem?


Mold remediation essentially reduces the mold outbreak spore count to what is known as a “natural base line.” Mold spores occur naturally both inside and outside businesses and homes. Mold removal is in fact a drastic “clean up” and reduction of mold growth in a particular area through water and moisture drying and application of mold inhibitors.


SERVPRO of North Shasta, Trinity & Greater Tehama Counties would like you to consider the following mold facts:


• Mold is found almost everywhere, indoors and outdoors.


• Microscopic mold spores travel through the air. These may enter you home through doors, windows, air conditioning and heating systems. Pets and unwashed or wet clothing can certainly introduce a variety of fungus and mold spores to living and work spaces.


• Mold spores feed and grow on moisture. Mold spores can quickly grow into colonies when exposed to water and may produce irritants and allergens.


• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.


• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.


• Keeping indoor humidity below 45 percent can reduce and offset ongoing mold growth.


SERVPRO of North Shasta, Trinity & Greater Tehama Counties can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.


If You See Signs of Mold, Call Us Today – (530) 222-0200

What does a Commercial Property Manager want from a Restoration Vendor?

7/2/2018 (Permalink)

Commercial What does a Commercial Property Manager want from a Restoration Vendor? Commercial Cleaning - SERVPRO of North Shasta, Trinity & Greater Tehama Counties (530) 222-0200

SERVPRO – Commercial Property Management

  • Quick Response
  • Reduce Business Interruption
  • Professional Crews
  • Experience
  • Reduce Claims Cost
  • Competitive Pricing

What SERVPRO of North Shasta, Trinity & Greater Tehama Counties, as a national Franchise, has to offer:

  • Fast response; 24 hours a day, 7 days a week, 365 days a year.
  • State-of-the-Art equipment and experienced Franchise Professionals.
  • IICRC certified Technicians.
  • Pretesting on every loss.
  • Agreed upon scope of work.
  • Computer generated estimates, consistent pricing (Xactimate).

SERVPRO earns $5 Billion per year in revenue and is projected to be a $20 Billion company by 2020.

Credentials:

IICRC Registered Firm.

Certified Mold Restorer (IAQA & IICRC).

Water Losses 1-4-8 Industry Standard

  • Within one (1) hour from the time SERVPRO receives a loss notice, SERVPRO will call you or your key person to arrange for service.
  • Within four (4) hours from receiving the loss, we’re “on-site” to start mitigation services
  • Within eight (8) hours we will have a preliminary report of the loss back to the appropriate person (property manager, claims representative, etc.)

FACT: Many Losses can be dramatically reduced both in size and cost of the claim with fast and effective response.

Mold Remediation

  • Any mold growth over 10 Square Feet is considered a major issue
  • Fungal Mycology (Mold & Mildew) can begin to grow on any organic surface within 48 hours
  • There are hundreds of different species of mold.
  • Mold can become problematic if someone is exposed for a long period of time.

Cryogenic Drying Important Documents Artwork Books Antiques

SERVPRO uses state of the art technology to restore priceless documents and items with a Carbon Dioxide blasting system.

  • Important Documents
  • Artwork
  • Books
  • Antiques

What SERVPRO of North Shasta, Trinity & Greater Tehama Counties has to offer:

For your protection, we are well insured:

  • General Liability $2,000,000.00
  • Pollution Liability (Mold) $2,000,000.00
  • Vehicle Liability $1,000,000.00
  • Workman’s Compensation $500,000.00
  • Warehouse/Bailees $300,000.00
  • Umbrella Liability $250,000.00
  • Limited Service Repair Liability $1,000,000.00
  • Computer generated drying/monitoring reports.
  • Panel drying system for hardwood floors.
  • Thermal graphic imaging camera for moisture detection.
  • Electronic moisture detection/documentation equipment with every crew.
  • All estimates, photographs, and documentation are accessible on-line.

Green means Clean

SERVPRO has rolled out a new line of Green cleaning products to create a safer environment.

  • We have teamed up with the EPA in their Design for the Environment Program to ensure Green cleaning.
  • These products are pH neutral, biodegradable, contain no phosphates, solvents, dyes or fragrances.

We respond quickly and effectively to any major loss.

We would love your Business!

Conveniently located near you in Redding, California

SERVPRO of North Shasta, Trinity & Greater Tehama Counties

(530) 222-0200

Storm and Wind Damage: Wildfire Brush, Vegetation and Dry Trees

6/22/2018 (Permalink)

Storm Damage Storm and Wind Damage: Wildfire Brush, Vegetation and Dry Trees Create defensible wildfire space around you home from dry brush from winter storms.

California Storms create potential wildfire plant growth.

Redding, CA is entering the hot zone.  Moving from the typical cool wet winter into the hot summer thermal layers of our Shasta basin.  Because we are in Northern California we in the inland lower elevations do not experience the humid and wet afternoon thunderstorms of other regions of the United States.

The wet and rainy winters leave scattered brush and downed tree branches strewn about the landscape.  The rain also saturates the ground providing spring plant and grass growth.  Wild vegetation accumulates and then becomes baked and dried under the scorching summer heat. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties responds to the immediate storm damage aftermath of wind-blown and wet scattered debris.   We understand the seasonal aftereffect of uncleared, now dry, wood, branches and combustible building material ready for a simple spark to create a firestorm.

Rain Storm / Fire Storm / Mold Growth

Storms create the potential for both water and fire damage. Also, please remember that mold contamination can creep into home or commercial water damage from a storm or the fire department water used to put out a fire created by uncleared storm material. SERVPRO of North Shasta, Trinity & Greater Tehama Counties follows strict guidelines and industry protocol when mitigating mold. We isolate the affected area using physical barriers and a negative air pressure chamber for proper remediation. Mold must be taken very seriously; it poses health risks. It’s important to address any flooding issues as quickly as possible, because mold can begin to grow within 48-72 hours.

We’re a preferred vendor with most Northern California insurance companies. And our 1-4-8 Emergency Service guarantees:

1) within one hour of contact, we're on the phone to arrange services.

4) within four hours, we're on site to begin mitigation services.

8) within eight hours, we'll have a prepared statement and a plan of action outlined for you and your insurance company.

Don’t leave your storm repair to just anyone. Trust the nationwide leader in storm cleanup at SERVPRO of North Shasta, Trinity & Greater Tehama Counties. 

(530) 222-0200

Follow us on Facebook: /SERVPRONorthShastaTrinityGreaterTehamaCounties/

Water damage restoration services from the experts at SERVPRO of North Shasta, Trinity & Greater Tehama Counties

6/22/2018 (Permalink)

Water Damage Water damage restoration services from the experts at SERVPRO of North Shasta, Trinity & Greater Tehama Counties Water Damage Emergency - Call SERVPRO! (530) 222-0200

Water damage could be caused by storm rain water flooding and residual dampness from home or commercial building leaks and ground seepage. 

Our method of repairing and restoring damage caused by water goes several steps beyond simple “cleaning up”.  Water removal is just the first immediate step.  The end goal is to ensure that you home is dry and protected from future damage.

We are available 24/7. Call (530) 222-0200

Meet Our Team

Company Profile

We serve the North State areas of Redding CA, Shasta Lake CA, Red Bluff CA, Corning CA, Los Molinos CA, Willows CA, Orland CA, Dunsmuir CA, Mt. Shasta CA, Yreka CA, Weaverville CA, Fall River Mills CA and Burney CA and surrounding areas for many types of emergency restoration services.

Water restoration services consist of the following procedures:

Water Removal: Removing and pumping out excess water begins the restoration process.

Deodorization:  Foul odors can be eliminated by applying techniques such as ozone treatment, crystals, dry fogging, and wet fogging. Because we are a Redding, CA and Shasta County professional water damage restoration provider and a locally owned and operated SERVPRO franchise we have access to and utilize state-of-the-art equipment and materials for all of our services to provide the highest quality results.

Mold and Mildew Removal: A new product available to disinfect mold outbreaks is called SERVPROXIDE™.  To achieve long-term results, this procedure must be performed by an expert restoration services provider.  Using scientific technology, technicians can kill and remove developing mold and mildew.

Drying and Dehumidifying: Extremely effective air moving and monitoring equipment is put in place to remove extreme These processes are necessary to remove moisture in the air and on walls, floors etc.

Content Restoration: This procedure involves cleaning, deodorizing and disinfecting clothing, draperies, furnishings, beds, mattresses, carpets, sofas etc. These items can be successfully restored, but prompt action must be taken because harmful microbes, mildew and mold grow very fast in a damp environment.

Decontamination: Water restoration services also decontaminate and clean any items that are able to be restored.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties will respond quickly to your water damage emergency.  24/7

(530) 222-0200

SERVPRO Commercial Property Damage Restoration

6/15/2018 (Permalink)

Commercial SERVPRO Commercial Property Damage Restoration Commercial Water Damage Property Restoration - Redding, California - SERVPRO of North Shasta, Trinity & Greater Tehama Counties - (530) 222-0200

When you choose SERVPRO of North Shasta, Trinity & Greater Tehama Counties for your Redding and Shasta County commercial property damage restoration project we provide the very best in business experience and project management best practices. 

Out workflow is standardized with proprietary software that aligns technology with the actual work being performed.  This results in open communication with our customers, our projects managers and technicians leading to excellent service quality.

Our work begins with Phases and Steps which is a fluid organized structure of steps each requiring performance completion determined by the type and complexity of the project.  Tasks and Activities are highly refined actions within each step overseen by a trained SERVPRO supervisor.  As you can imagine residential and commercial restoration requires differing, unique and individualized tasks. 

We assign a designated project manager specifically for the commercial project who is the point of contact (POC) and single source of decision making and project oversight who ensures that the agreed upon scope of work is achieved.   The key to any project is effective and consistent communication. This benefit to you, our commercial customer is enormous! 

Commercial loss requires immediate service. Our customers are our priority and with an emergency action plan in place SERVPRO can do what we do best – property damage restoration – to maintain safety, minimize property loss and restore business continuity. 

Perhaps the most important advice we can give to any commercial facility in our Northern California area is the necessity of contacting us for an Emergency Ready Profile (ERP).  Having an ERP on file with SERVPRO of North Shasta, Trinity & Greater Tehama Counties BEFORE a catastrophic commercial damage event occurs save your business operation countless time and expense because immediate actionable steps at your specific location have been identified and documented allowing our restoration experts to hit the ground running. 

Because our credibility, awareness and customer trust is already in place before SERVPRO technicians arrive on-site you can understand why SERVPRO is the best restoration vendor to choose.

Contact us at (530) 222-0200

Like our Facebook Page and we will return the favor.  

Wind & Storm Damage Restoration

6/15/2018 (Permalink)

Storm Damage Wind & Storm Damage Restoration Shasta and Trinity California homes and businesses experience all season storm damage - Call Us Today - (530) 222-0200

Hit Hard by an unexpected storm?

To get help fast, call SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200

Property damage caused by severe weather can be devastating to your home or business and repairing it can be a complex undertaking. We are a restoration service company that can get your storm damage repair completed safely and quickly.

How Wind and Storms Can Damage Your Home

Because we are a SERVPRO franchise our professionally trained technicians specialize in emergency cleanup and restoration services to bring your property back to normal with minimal interruption. We can handle any damage due to severe weather, including:

Ice and freezing weather

High Winds

Thunderstorms

Lightning strikes

Hail Storms

Whatever the job requires, structural drying, water removal and roof tarping and everything in between, SERVPRO of North Shasta, Trinity & Greater Tehama Counties is always available – 24 / 7.

Cleanup & Repair:

Whatever wind damage you have experienced, we are fully equipped to help. Contact us for:

24/7 emergency services

Storm damage assessment

Wind damage repair

Emergency board up

Tree Removal

Structural stabilization

Insurance claim assistance

When your property experiences damage from a storm, call the experts at SERVPRO. We work with a variety of home insurers.  We are fast, highly trained and have the experience and equipment to handle any size disaster.

Call us at (530) 222-0200

Also check out our company FACEBOOK page and give us a “Like”.  Thank You!

/SERVPRONorthShastaTrinityGreaterTehamaCounties/

Storm Damage and the Redding, CA Fire Season

6/8/2018 (Permalink)

Storm Damage Storm Damage and the Redding, CA Fire Season Uncleared downed trees and brush from winter storms can dry in the hot Redding summer heat and become fuel for WildFires!

Don’t forget that fallen trees and branches from winter storms lead to hot dry vegetation during Shasta County Summer fire season.

Redding, California and Shasta County are approaching the hot days of summer.  Mountain towns like McCloud, Mt. Shasta, Dunsmuir, Burney, Weaverville, and Hayfork are located in backcountry elevations where cold and hot air mix to produce those summer thunder and lightning storms.  Dime size hail, winds in excess of 30 mph, frequent lightning and locally heavy rain produce unexpected severe thunderstorm warnings.   Redding is at the northern tip of what is known as the NORTHERN SACRAMENTO VALLEY SURFACE MOISTURE CONVERGENCE ZONE.   Ringed with mountains, Redding sits at the center of the northern geological narrowing of terrain accumulating weather system pressure build up.  Thunderstorms can develop particularly in the evening hours if there is sufficient moisture and instability.  All of this is to say that storm damage is possible anytime and anywhere.

Heavy rainfall and storms in Northern California can be thought of in two ways. 

  • The immediate effect from high wind storms creates downed tree limbs, power line failure and immediate property damage on roof and building structures.  Water flooding on poorly sloped and graded surface areas around residential foundations creates basement flooding and water leaking into living spaces. 
  • Plant vegetation, tree limbs and scattered debris left after the storm passes along with new plant growth from winter rain fall creates, in the spring and summer, an accumulated tinderbox of combustible dry fuel waiting for a spark on a blistering hot Redding afternoon.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties understands all these dangers.  Our many years helping North State residents with water and fire damage to homes and businesses has made us a valuable restoration provider. Storms can bring a wide range of immediate property damage as well as unexpected future catastrophic damage from uncleared dried and hot lingering debris aftermath of seasonal rain and floods.

Please call us for any property damage emergency 24 / 7 – 365 at (530) 222-0200.

Take a look at our company FACEBOOK page and give us a Like.  Thank You!

/SERVPRONorthShastaTrinityGreaterTehamaCounties/

Mold, Moisture, Damp Indoor Home and Commercial Spaces

6/1/2018 (Permalink)

Mold Remediation Mold, Moisture, Damp Indoor Home and Commercial Spaces Extreme mold infestation. Phone SERVPRO of North Shasta, Trinity & Greater Tehama Counties! (530) 222-0200

Apartments, condos, homes and commercial buildings, at some point, will experience leaks, flooding, or other forms of destructive indoor moisture damage.

Dangerous personal health consequences can result from exposure to mold and microbial growth as well as the chemical fumes released by home furnishings, building materials and commercial facility equipment. SERVPRO of North Shasta, Trinity & Greater Tehama Counties  mold experts utilize the proper personal protective equipment (PPE) and disinfecting products (like SERVPROXIDE™) to kill fungus and toxic “black mold” growth.

Modern buildings contain closed ventilation HVAC systems.  However, moisture build up and long term, repeated, water damage produces a nutrient-rich environment reaching a tipping point for mold (fungal) proliferation.  Office workers, in particular, because of the artificial “closed-loop” commercial air conditioning systems often are exposed to highly toxic levels of fungal spores, cell fragments, microbes and mold spores. Mold can cause health effects.

Redding, California and Shasta County residents are not immune from mold outbreaks. 

It is found everywhere.  Lurking in the dark, unseen area of personal work and living spaces.  Be aware of musty odor, water spots and intrusion, high indoor humidity and indoor-outdoor temperature variations produces large amounts of condensation around window and door frames. Mold outbreaks can produce concentrations of Cladosporium, Penicillium, and Aspergillus spores which could cause health effects. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is highly aware of the extreme toxic dangers mold can cause to personal health and safety.  Our highly trained technicians understand the risks and know the urgency required to mitigate and stop mold growth in its tracks.  Please phone us immediately for a fast-on-site evaluation.  We are always here to help!

Phone us 24/7 – 365 at (530) 222-0200

Mold Cleaning – Residential, Commercial & Hospital Disinfectant

6/1/2018 (Permalink)

Mold Remediation Mold Cleaning – Residential, Commercial & Hospital Disinfectant SERVPROXIDE™ - Call SERVPRO (530) 222-0200 to unleash the new weapon on mold, bacteria and virus contamination and killer germs.

Mold grows just about everywhere. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties recently acquired a new mold, mildew, virus and bacteria killing product called SERVPROXIDE™

The severe level of mold growth contamination our technicians routinely find in the city of Redding and Shasta County homes and businesses is, quite frankly, astonishing!  Disease, bacteria and the toxic clusters of green and “black mold” growing in normal living spaces produces a ripe environment for extreme personal health and safety concerns.   This is why our ability to apply the new game-changing SERVPROXIDE™ as a front-line disinfectant to kill mold and mildew at the roots ups the ante on the war on mold.

Mold killing is required everywhere moisture is present which includes, homes, schools, locker rooms, sporting facilities, nursing homes, emergency first responder (police, fire, ambulance) vehicles and certainly OSHA certified food handling and restaurant facilities.   Commercial public spaces, shopping malls, public restrooms would also be considered danger zones.  High moisture businesses such as horticultural growing rooms, greenhouses and the surrounding plant racks, shelves and watering equipment attract fungus spores and mold contamination.

Chlorine Dioxide, Alkyl and Ammonium Chloride work together in a specific chemical treatment to kill (MRSA) – Staphylococcus aureaus - (Staph Infection), Listeria monocytogenes (Listeria), Legionella Pneumophila – (Legionnaires Disease), Salmonella, Rotavirus, Hepatitis A, B and C virus, Swine Influenza (H1N1), Human Immunodeficiency Virus (HIV Type 1), Canine Distemper Virus, and a whole host of other varieties of sicknesses, disease and pestilence.

SERVPROXIDE™ eliminates fire, smoke, tobacco smoke, musty and stale cooking odors working by oxidation, not by masking odors.

This makes it an effective treatment for ceilings, walls, floor and pre-cleaning fabric, upholstery, spot cleaning carpet soil and stains, disinfecting non-porous surfaces on kitchen counters, toilets, bath and shower.  Ductwork and intake vents of home and commercial heating and air conditioning systems (HVAC) benefit greatly from allergen, fungal and mildew removal.  High level disinfection is required in hospital and healthcare facilities for blood and body fluid removal. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties brings the best trained technicians, equipment and products to every fire, water, storm and mold damage restoration job we encounter in Northern California. 

Please phone us immediately for a fast emergency response at (530) 222-0200.  24 / 7 – 365.

Also find us on Facebook and like our page. Thank You!

Water Damage Clean Up - SERVPRO Expert Tips

5/29/2018 (Permalink)

Water Damage Water Damage Clean Up - SERVPRO Expert Tips Water leak floods the floor to this piano. Call us at (530) 222-0200 for your water damage emergency.

Water Damage in Redding, CA and Shasta County occurs in many forms.

Safety is your first concern for your loved ones, family, employees, yourself and home or business property.  Flooding occurs in many forms; heavy rain pouring in through an unknown weakness or leak in your roof, a frozen or old broken water pipe and certainly what we don’t think about on the other side of water damage is the extinguishing of a structure fire and the resulting acidic-soot slurry produced by the soaking and wetting-down of every last piece of the building to quench any remaining embers. The step after safety is assessing the damage.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties is on scene and by your side from the beginning.  We work closely with your insurance claims agent and adjuster to quickly take restorative action. 

(530) 222-0200

Water and Property Destruction

We are all familiar with the phrase, “Too Much of a Good Thing”.  Certainly, this applies to water.   Too much of this essential life-giving substance, at the wrong time, in the wrong place and in the wrong quantity – can take life and destroy property. 

The following list outlines the points of awareness.

Wallboard and drywall: Usually the first point of contact for leaking water is the chalk based dry sponge of your bathroom or kitchen wall attached to the floor. Sucking up and consuming water, expanding, tearing and sometimes requiring immediate removal and drying the inner wall area of studs and insulation.

Plaster, Insulation and Solid Wood:  All building compounds inside home and commercial businesses that under normal conditions remain dry.  Once again, these materials are porous becoming repositories for incoming flooding, loosening, stretching, requiring fast removal.

Particle Board:  Particularly dangerous is the glue and chemicals used to construct this material like formaldehyde.  Laying dormant these chemicals react to moisture and just like water hitting the fire ash, the residue of commercially manufactured lumber releasing the wet toxic water breaks down the structural composition.   Points to ponder.

Carpets and laminated floor coverings: wet foam padding and carpeting will have to be pulled up and away from the drywall.  Tile and linoleum flooring, along with accompanying grout and industrial glue will sometimes need to be scraped and pulled up, oftentimes, to remove the wet toxic putty of industrial glue and installation sealants.  Because we arrive fast we can, many times, completely save, dryout, clean and restore to a “Like it never even happened” condition much of the carpeting especially individual area rugs (also keep in mind our professional home and business carpet cleaning services).

Your safety and property are at stake.   We take care of every step in the process – water extraction, drying, mold remediation, cleaning and sanitizing.  SERVPRO experts are your first line of defense when these unexpected water emergencies occur.  We are a well-respected and known restoration service provider in the City of Redding, Shasta County, and throughout much of the California North State.  We have an extensive track record (look at our Google reviews online) of upholding standards of quality and professionalism that get results and build trust.  Your trust!

Call us today at (530) 222-0200

Also – Like or Follow our Company Page on Facebook at: /SERVPRONorthShastaTrinityGreaterTehamaCounties/

Commercial Property Damage Restoration

5/21/2018 (Permalink)

Commercial Commercial Property Damage Restoration Commercial Facility Damage Emergency Clean Up - Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200

 “What’s different about commercial buildings?” 

Identifying a good commercial restoration company like SERVPRO of North Shasta, Trinity & Greater Tehama Counties is vital to the continued operation of a business or facility.

The primary purpose of a residential home is to accommodate personal living space.  Commercial structures such as: warehouses, churches, hotels, retail stores, military bases, libraries, government facilities, manufacturing plants, hospitals, clinics, convention centers, apartment complexes, theatres, restaurants, distribution centers, schools / universities, office spaces, airports, and sports complexes offer a multitude of additional functions.

Because SERVPRO is a national restoration provider specializing in commercial large-loss projects we have at our disposal the ability to immediately scale and call to action a massive array of personnel, equipment and resources to meet the need of any commercial structure.

Commercial facilities, if they are greatly impacted by damage, require more time for scoping, planning, and estimating including additional management, labor, equipment and supplies.  Commercial restoration typically requires more layers of planning than typical home property damage restoration projects.  Multiple decision-making individuals are involved such as property owner, tenant, property manager, insurance carrier or building consultant.  Businesses need to get back in business fast.  Many have “business continuation” or “business interruption insurance” and the insurance carrier, of course, is motivated to get the job done quickly to keep the payout of BI coverage as low as possible.

Depending on the level of damage public access will be limited and the role of security increases to protect the commercial structure, clean-up, inventory, property and equipment.  Also, many facilities have leased or rented equipment requiring authorization before moving or servicing.   Additionally, damage to the property presents safety hazards.  These could be opened hazmat or biohazard containers, chemicals, and exposed electrical and gas connections.  Restoration work could require equipment not usually associated with residential repair such as forklifts and scaffolding and multi-story lift machinery.  Commercial buildings are usually outfitted with industrial HVAC units, high voltage electrical components and including computer networks, ethernet cable, lithium battery back up units and server racks.

As a city of Redding and Shasta County business owner and commercial point-of-contact, keep SERVPRO of North Shasta, Trinity and Greater Tehama Counties front of mind for the unexpected disaster.  We are available at any hour of the day or night every day of the year. 

(530) 222-0200

Fire property damage in Redding and Shasta County

5/14/2018 (Permalink)

Fire Damage Fire property damage in Redding and Shasta County Redding Home - Fire, Smoke & Soot Damage. Also remember Water Damage comes from the firefighting efforts. Call SERVPRO at (530) 222-0200

California Fire Insurance Claims and SERVPRO

The potential for loss of life and property in our community from a catastrophic Northern California fire is heartbreaking to consider. SERVPRO of North Shasta, Trinity & Greater Tehama Counties is by your side working with your agent, insurance claims adjuster, and insurer with a goal of achieving a settlement that you believe is fair and consistent with your coverage. We understand your challenge. Fire damage loss takes away the safety, security, and sometimes lifetime of memories we all know and cherish in the place we call home.

Our SERVPRO office staff and team of property damage restoration experts understand some of the key insurance coverage terms that typically apply.  We provide these tips to help you settle a claim and avoid common pitfalls that can occur along the way.

  1. The more information you have about your damaged home and belongings, the sooner your claim will be settled. After the fire department has left, time is of the essence and fast content clean up and emergency board up is essential to protecting your property.  SERVPRO technicians assess the fire damage.
  1. We work along side insurance adjusters to evaluate three areas:
    1. Degree of damage
    2. Quality of materials and workmanship
    3. Measurements needed to calculate quantities
  1. Obtain a complete copy of your residential insurance policy, including your declarations page.
  1. Take note of your Additional Living Expense (ALE) limits and manage your ALE expenses in recognition of a long rebuilding process.
  1. Track all of your additional expenses that arise from having to live in another location away from your home.
  1. Document all of your conversations with your insurer/adjuster about your claim and policy limitations.
  1. Get at least one licensed contractor's estimate or bid on the cost to rebuild your home. We work with some of the best and most reliable contractors in Shasta, Trinity, and Tehama counties and can provide contact information upon request. Phone us at (530) 222-0200
  1. Public adjusters require a percentage of the claim settlement for their services. Make sure you understand what they charge and the services you are paying for before you sign a contract. Also, a public adjuster cannot charge a fee for payments already received from the insurance company, so you should consider getting as much advance payment as possible from the insurance company (without signing a final release) before hiring a public adjuster.

Fire damage restoration is our specialty.  Years of trusted experience from hundreds of Redding and North State residents continues to lay the ground work for our tireless efforts to provide 24 / 7 – 365 fast response to any fire and water emergency. 

Remember that the water used to extinguish the fire produces further smoke and soot runoff structural and property damage. 

(530) 222-0200

California’s Wildfires: The Perfect Shasta County Fire Conditions

5/8/2018 (Permalink)

Fire Damage California’s Wildfires: The Perfect Shasta County Fire Conditions California Fire Season is Here. Be Safe and Prepare.

Fire damage season is fast approaching.  The City of Redding is preparing for what could possibly be a very intense fire season. 

Heat, high winds along with dry vegetation and brush can quickly cause loss of life and devastate large tracts of residential and commercial property.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties stands by our local Fire Department first responders and community. 

We are also on the front lines as well.  Our fire and smoke damage restoration process begins when YOU become our Emergency Contact by phoning us at (530) 222-0200 alerting us of the fire damage event so we can respond immediately.

Growing Fire Problem in Shasta County

We enjoy our respected position in Northern California as a “go-to” and trusted restoration provider.  SERVPRO also recognizes the beauty of the North State can be marred by arson, reckless and unsafe fire practices, increasing human activity and unextinguished burn piles and wilderness camp fires.

Living in California means learning to live with fire.  Our Mediterranean climate with cool, wet winters and dry, hot summers along with the combination of geography, vegetation, and seasonal weather extremes creates an active and dramatic fire environment.   California’s ecosystems require fire as a necessary component of wildland health by clearing dead brush, clearing forest growth and releasing seeds to the fertile ash enhanced ground.  As we all know, California has expanding population centers settling into fire-prone areas.  SERVPRO reminds the reader that it is only a matter of time before homes and businesses in the Redding area confront fire damage.

Except for the Mohave Desert, Redding and the Shasta Basin experience the hottest summer temperature anywhere in California. The broiling temperatures in Central Valley cities like Fresno and Bakersfield are routinely surpassed by Redding’s thermal belt. We are geographically surrounded by mountains showcasing the snowy beauty of North State winters and during summer producing a wall against ocean breezes and the cooling wind blowing upstate from Sacrament / San Joaquin delta.

Listed below is a short list of major wild fires in Shasta County

  • In June 2008, the Popcorn Fire joined with the Peterson Fire to become the Peterson Complex and burned 3,100 acres near Little Valley in the Lassen National Forest in Shasta County and Lassen County.
  • In June and July 2008, the Shasta-Trinity Lightning Complex of fires burned 86,500 acres, destroyed 6 residences and 16 outbuildings, and burned throughout Shasta County and Trinity County.
  • In August 2009, the SHU Lightning Complex burned 17,623 acres in the Burney Area of Shasta County.
  • The 2014 Bald Fire started on July 30 and burned 39,736 acres 8 miles southeast of Fall River Mills on the Lassen National Forest in Shasta County.
  • The Eiler Fire started on Jul 31, 2014 and burned 32,416 acres near Old Station, 12 miles southeast of Burney in Shasta County.
  • The Coffee Fire started July 30, 2014 and burned 6,258 acres near East Fork of the Coffee Creek
  • The Laverne Fire started on July 18, 2017, off of Laverne Ln & Saddle Trail, 6 miles southeast of Redding in Shasta County and burned 180 acres.

Our concern is first and foremost for the safety and wellbeing of our local community.

For any Fire Emergency call us immediately 24/7 – 365 at (530) 222-0200 for smoke, soot, burn and water damage.  We provide content pack out and emergency board up to protect your belongings and property. 

Fire & Smoke Damage Restoration

5/4/2018 (Permalink)

Fire Damage Fire & Smoke Damage Restoration Home and Business Fire Damage Restoration - (530) 222-0200

Hit with fire or smoke damage? Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200

Fire can cause extensive amounts of property damage.  Smoke odor settles into the deep layers of home furnishings, structural building material, clothing and through the heat vents of consumer electronics.  Smoke soot damage, often turned acidic from fire fighters water, attacks mirror patina, the solder on circuit boards inside your television, silver flatware, chrome kitchen utensils and erodes, walls, paint, blinds and drapes.  SERVPRO understands that your cherished family possessions along with your sentimental family memories require immediate attention of fire damage experts who can carefully pack up and put into action state of the art restorative water drying and professional cleaning technologies.

Your local Redding and Shasta County SERVPRO franchise is available 24/7 to help minimize the cost of fire and smoke damage to your home.

Our fire restoration process includes:

  • 24/7 emergency services – onsite and assisting you within hours
  • Prompt damage assessment, pretesting and estimates
  • Emergency board-up and structural stabilization
  • Environmentally friendly methods for cleaning soot and other residue from fire damage
  • Smoke odor removal, sanitation and air purification
  • Careful removal and securing of damaged household goods, personal possessions and other contents for cleaning and restoration
  • Industrial grade water extractors, dehumidifiers, air movers and other equipment used to efficiently remove water resulting from fire extinguishing efforts
  • Reconstruction of the affected areas
  • Disinfectants and antimicrobials used to prevent mold and mildew

Why Trust SERVPRO of North Shasta, Trinity & Greater Tehama Counties?

Our 24 /7 availability and quick response means we can get your property back to normal faster. We are an IICRC Restoration industry leading franchise.  Our onsite technicians can utilize their specialized training, cleaning methods and equipment combined with our many years of trust built in the local Redding community to quickly clean up and lower smoke damage restoration costs often being able to restore the contents of your home to a “Like it never even happened” condition.

We also have developed close business relationships with many local real estate and insurance agents and adjusters.  We can help you navigate through your California homeowners or commercial insurance claims process to make it as painless as possible for you.

If you have experienced fire & smoke damage in your home, call the fire damage restoration & smoke cleanup experts at SERVPRO.  

(530) 222-0200

Water Damage Frequent Causes

5/1/2018 (Permalink)

Water Damage Water Damage Frequent Causes Water Damage - Floors, Walls - SERVPRO will quickly respond to any emergency. Call Us: (530) 222-0200

Water damage can strike in the most unexpected time. 

Even the most careful and prepared business or home owner can suddenly find themselves asking “What Now?” while at the same time trying to stop the water emergency. SERVPRO of North Shasta, Trinity & Greater Tehama Counties, no matter much water or how severe the damage, is your “Go To” Redding, California and Shasta County restoration company.

Emergency On-Call 24 /7 - 365 at (530) 222-0200

Knowing what to expect from our 25 years of water extraction experience we share with you the most frequent causes of water damage emergencies.

Flooding from Storm Damage and Heavy Rains

Northern California has experienced many unusual severe weather events.  Heavy rainfall can erode the foundation of a building. Intense rain storms, especially in the Shasta Basin, which for many months of the year does not experience rain, can quickly become forces of nature, destructive and powerful, that produce flash floods, and seepage into the interior of unprotected homes causing extensive property damage.  SERVPRO takes your safety and property value seriously.  When something goes wrong we are prepared and you will have our help.

Basement Water Heaters and Pipes

Basements below ground level without proper drainage precautions become the collection point for rain water runoff, roof drainage, sump pump malfunction and home upper floor broken water pipes; all pouring into the lowest point.  Our local Redding SERVPRO professionals are highly trained experts at getting to the source of the damage and quickly removing water from your basement by bringing in our extraction and water drying equipment to minimize damage.  We also provide pack-out, cleaning and preservation services for your furniture and possessions.

Sewer Backups

Sewer backups not only lead to flooding but are dangerous. Biohazard pathogens are released into living areas from gray- or black-water contamination causing infection and serious illness (link to CDC here) Sewer blockage flooding is considered an emergency and must be dealt with immediately. SERVPRO of North Shasta, Trinity & Greater Tehama Counties keeps experienced “on-call” technicians ready to immediately respond.  They will inspect your home for contamination and provide state-of-the-art sanitization solutions., as well as extract and dry out toxic water. Our equipment and specialized training will ensure that the problem is solved with maximum safety and speed.

Home Appliance Water Leaks and Pipes

A homeowner leaves for a few days on vacation and their plumbing pipes or connection to the dishwasher, bathtub, toiled, sink or faucet breaks leaving an unattended flow of water damage to the wall boards and drywall, the carpet and flooring well beyond the loss location into adjacent hallways, living areas and bedrooms. When your faucet, tub, water heater, or other appliance leaks, the results can vary from annoying to devastating. Water that builds up on a floor can make its way inside, collecting in hard-to-reach places. Extensive wood damage and mold contamination result. SERVPRO’s mission for fast response is to partner with homeowners and their insurance agents to save property quickly and reduce insurance claims.

 Fire Department Water Runoff

Fire season in Redding and Shasta County is real and potentially catastrophic.  If firefighters are called to extinguish a blaze on your property the water from their firehoses will drench every square inch of your home’s interior and exterior surfaces flooding through the roof, attic, insulation and wood surfaces and into carpeting, padding and personal papers, books and belongings. The resulting water damage could, in fact, be worse than the fire itself. We simultaneously deal with both the runoff water damage and the remaining fire, smoke and soot residue.  We also provide compete odor removal and interior cleaning.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the expertise to fully restore your home to a “Like it never even happened” condition.

 Call us today at (530) 222-0200

Water and Flood Damage Clean Up

4/23/2018 (Permalink)

Water Damage Water and Flood Damage Clean Up Water and Storm Damage Clean Up and Restoration - SERVPRO Emergency Response Technicians can help. (530) 222-0200

Experiencing water damage? To get help fast, Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties (530) 222-0200

Water damage to your home or business has many causes. Quick action by SERVPRO certified and trained professionals is critical to assess and fix the problem.

Causes of Water Damage

Please download our free Water Damage  Customer Information Brochure detailing all aspects of what SERVPRO can do for you throughout the water drying and restoration process.

Household appliances with frequent use and age experience broken water lines or clogging.  When your toilet, washing machine, sink or dishwasher flood, SERVPRO can be there quickly to fix the problem and begin water damage restoration.

Throughout our many years of experience in Redding and the California north state, homes and businesses have called us to provide immediate solutions to:

  • Pipes and water lines freeze, break and leak.
  • Drains overflow in sinks, bathtubs and toilets.
  • Sewage and septic tank lines clog and backup.
  • Water overflows from dishwashers and laundry machines.
  • Storms, severe rain and flooding.
  • Streams and rivers rise above the banks flood onto property.

SERVPRO is always here for you with 24/7 emergency services. Whatever the cause of the water damage in your home or business, we offer a full line of service options to restore your property, including:

  • Water damage assessment
  • Water extraction
  • Drying of affected areas such as walls, carpet, padding and furniture
  • Cleaning and restoration of possessions such as clothes, linens, books and documents
  • Remediating mold and mildew damage
  • Locating and stopping the source of leaking water
  • Reconstruction services and storm damage repair

Why Call Us for Water and Flood Damage Repairs?

We respond quickly to determine the extent of the damage and begin water removal and drying.  SERVPRO professionals know how to handle your water damage emergency.  For all your water damage restoration and repair needs, call SERVPRO of North Shasta, Trinity & Greater Tehama Counties 24/7 – 356 at (530) 222-0200.

Mold Damage Remediation Services

4/16/2018 (Permalink)

Mold Remediation Mold Damage Remediation Services Black Mold - Toxic and Dangerous. Call 530-222-0200.

If you think you may have a mold problem, Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200.

Mold is an often-hidden toxic spore growing in the damp and wet crevice and crawlspaces in your home or businesses’ public or living areas, bathrooms and food production areas.  Mold does more than just grow and spread.  Black mold mycotoxins can poison a person’s respiratory tract causing asthma attacks, allergic reactions, severe sinus problems and quite frequently lead to extreme fatigue and depression. 

Because mold and mildew develop in damp areas these microorganisms are found everywhere.  No home or business is immune from a mold outbreak.  Unseen leaking water collecting in dark unseen areas behind cabinets and storage closets can unknowingly affect the health and wellbeing of your possessions, clothing, bedding, drywall, insulation and the structural integrity of the building itself.

Drying

A key point to defeating a mold outbreak is to quickly extract residual water and to bring in our professional grade water drying equipment to stop the spread of water, mold and mildew.

We are a Redding California fire and water damage restoration company certified and trained to perform all types of mold damage remediation resulting from commercial or residential water emergencies including, firefighter water residue, storm flooding, and sewage water contamination, ranging from dry rot to dangerous black mold and pink, yellow and white molds. Mold can grow virtually anywhere, and we frequently see these problem areas:

  • Bathrooms
  • Basements
  • Window frames
  • Caulking
  • Ventilation systems
  • Plumbing
  • Cabinets and furniture
  • Drywall and subflooring
  • Fabrics
  • Wallpaper or painted walls
  • Wet walls
  • Carpeting
  • Water-damaged mattresses

SERVPRO of North Shasta, Trinity & Greater Tehama Counties professionals are trained and certified in mold remediation to ensure that hard to reach toxic spores are removed quickly and state of the art sanitizing technology is used to clean and prevent further outbreak. 

Our Residential and Commercial Mold Removal Service Include:

  • 24/7 emergency fast response
  • Our trained SERVPRO professionals have the personal protective equipment to safely inspect the mold.
  • Because we are a SERVPRO franchise we have at our disposal the highest industrial-grade water extractors, dehumidifiers, air movers and drying technology available.
  • Air quality testing, containment and safe removal of the mold infected area.
  • Cleaning and sanitizing of contents and other personal possessions.
  • We structural treatment disinfectants and antimicrobials used inhibit and prevent futher mold growth.
  • Sanitation, deodorization and air purification

When you have a mold problem in your home or business call the mold damage restoration experts at SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200

Active Shooter and Commercial Business Crime Scene Clean Up

4/9/2018 (Permalink)

Commercial Active Shooter and Commercial Business Crime Scene Clean Up SERVPRO - Active Shooter Commercial Crime Scene Clean Up - Prepare Your Emergency Plan Before It Happens

Active Shooter incidents at highschools and businesses, unfortunately, are becoming commonplace. 

Commercial buildings, churches and schools, dealing with the tragic human toll, must maintain business continuity.  Reopening doors, rebuilding locations and restoring property loss include, as hard as it may be to discuss, the crime scene clean up and sanitizing of interior and exterior structures - floors, walls and ceiling.

Once law enforcement has completed crime scene operations the physical location is handed back to the business organization. Employees return to the workplace environment potentially reliving traumatic events.  A business needs to bring in a certified disaster restoration and crime scene clean up company such as SERVPRO of North Shasta, Trinity & Greater Tehama Counties, instead of using internal custodial or janitorial staff who may have witnessed the aftermath they would be handling in their commercial facility. 

Redding, California’s Fire Chief Gerry Gray recently provided information to Shasta County business owners and residents discussing police, fire and public safety departments response and preparations.  You can read his message here.  >>   Active Shooter Response    SERVPRO encourages local commercial and educational facilities, as part of an active shooter emergency response plan, to coordinate with a highly rated local disaster restoration provider to better-coordinate an effective and efficient “back to business” post-shooting game plan.  Additionally,  free local Active Shooter training in Redding and Shasta County is available.

FEMA's How to Prepare for an Active Shooter Incident is an excellent resource.  Also look at Ready.gov's Active Shooter Checklist.

We recognize the tragic consequences of an active shooter event in a crowded school or workplace. Biohazard cleaning is only one component of the process.  Fire and water damage to commercial spaces, merchandise and carpets speaks to the need for business owners to pre-plan active shooter disaster clean up response.  Especially important for businesses is to contact us for your free Emergency Readiness Plan; an onsite and detailed layout of your facility including key notes and photos of utility shut-offs and emergency contacts.

Choose SERVPRO of North Shasta, Trinity & Greater Tehama Counties.   We have achieved 5 star reviews on Yelp and our Google Business page reflecting on all aspects of our service to local homes and businesses.   (530) 222-0200

Fast Response - 24/7 - 365.  

Blood, Decomposition and Pathogens - SERVPRO Biohazard Waste Clean Up

4/2/2018 (Permalink)

Biohazard Blood, Decomposition and Pathogens - SERVPRO Biohazard Waste Clean Up Trauma - Crime Scene - Biohazard Clean Up - Call Us 24/7 365 at (530) 222-0200

Biohazard waste is all too often the product of a bad situation. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties technicians first and foremost are trained to exercise compassion and professionalism with loved ones and family members having to confront the sanitization and removal of infectious materials.  With that said, as a SERVPRO franchise, we are fully California Department of Health and Safety certified and IICRC trained to contain and remove biomedical waste and infectious substances.

Hazardous waste falls within in a broad range of categories: blood, body fluid from trauma and decomposition, tissue, organs and body parts, medical laboratory waste such as used hypodermic needles and surgical instruments along with, chemicals and waste from illegal drug manufacturing.   Pet urine and animal fecal matter, rodent droppings, burst sewer pipes and infected storm runoff water and flooding from severe weather provide a well-rounded list of what can be considered biohazard.

Let’s discuss for a moment emergency vehicle decontamination.  Police and Fire first responders rushing to provide assistance to the City of Redding and Shasta County residents in need rely on absolutely sanitized emergency vehicles free of previous bloodborne pathogens from a suicide or homicide.  We address these public safety concerns by adhering to rigid health standards and medical waste containment.  Blood, in particular, carries a host of disease microorganisms including Hepatitis B (Serum Hepatitis), Hepatitis C (HCV), HIV and AIDS, Tuberculosis, Bacterial Meningitis and Creutzfeldt-Jakob Disease (CJD).

We work closely with our local EMS and health professionals to decontaminate and sterilize the walls, ceilings and floors of homes.  Our technicians utilize the latest biohazard protective suits and package, label and transport these wastes in biocontainment vessels.   As one of Northern California’s leading restoration providers we fully understand the traumatic moments just after a death or crime scene and the professional response of timely biohazard clean up.   

Contact us at (530) 222-0200

Redding Storms, Flood Water and SERVPRO

3/19/2018 (Permalink)

Storm Damage Redding Storms, Flood Water and SERVPRO Storm Damage Emergency Clean Up and Restoration - Trust SERVPRO - (530) 222-0200

Shasta County disaster relief and storm clean up requires a SERVPRO professional with protective gear, cleaning techniques, tools and state of the art restoration industry products to adequately recognize and treat both the seen and unseen health concerns and hazards of the devastation a severe rain, thunderstorm or flooding event. 

Although many Redding homes would suffer some property loss...

...our trained restoration technicians can often save, clean and restore the sentimental memories of family heirlooms and irreplaceable family furnishings. 

Because we are experts in fast storm response and personal protection equipment (PPE) we wanted to pass along a few tips.

1.     Respirators and goggles in post-flood conditions are especially critical. Walking into a flood damaged home unprepared could be catastrophic.  Household detergents and industrial chemicals, oil, gasoline and sewage swelling up from the earth by the rising flood water create a hazardous mix of pathogens and fumes.  >>> Natural Disaster Flooding

2.     Keep in mind that animals, snakes, predators and wildlife along with formerly friendly family dogs and cats become confused and displaced when flood water invades their territory. The American Red Cross provides some helpful animal post-storm resources here:  >>> Pet Disaster Preparedness

3.     Storms produce debris. Downed trees, live electric transformers sparking and flashing in the rain-soaked pools, branches, displaced vehicles, roof asphalt and shingles and any number of structural material from residences. Extreme care and caution is required.  Read our article: Flood Water Damage Insurance Regulations for Commercial and Residential Property Owners for further information

4.     A word about insurance claims. Flood water silt and mud bury and remove property.  Homeowners must prepare by taking pre-storm photos and videos of inside and outside spaces and a full inventory of personal belongings. Photos with a date and time provide proof to an insurer and expedite a successful claim.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties storm, flood and water damage team will respond 24 hours a day, 365 days a year at (530) 222-0200. 

Our goal is to respond quickly, dry and save property to limit damage and reduce the costs of restoration.  We cover the entire region of Shasta County and have served the local Redding, California community for many years.

Toxic Mold in Commercial and Residential Buildings

3/12/2018 (Permalink)

Mold Remediation Toxic Mold in Commercial and Residential Buildings Water Damaged Walls, Moisture, and Mold

Home and Business Mold and Water Damage

Mold is multicellular fungi such as Penicillium colonies and other thread-like growths known as hyphae.  Single cell fungus is known as yeasts. Some mold organisms provide useful benefits such as found in bread and yogurt, antibiotics and various enzymes.  However, as the SERVPRO of North Shasta, Trinity & Greater Tehama Counties technicians encounter on a routine basis in the moist walls and dark crawl spaces of Redding commercial and residential properties, mold is a very toxic growth to the wellbeing, air quality and health of tenants, owners and occupants.

 In fact mold outbreaks particularly within commercial office buildings have increased as a response to the 1970’s energy crisis because of the new building codes aimed at conserving energy and thus making spaces more airtight.  There is much to be said for healthy outside air and balanced cross-ventilation.  The term “sick building syndrome” is derived from these air quality concerns in modern air conditioning and building construction. SERVPRO’s vast experience in mold mitigation inside Redding and Shasta County commercial and residential structures supports that conclusion.

Mold species number in the thousands.  Six are considered to be the most virulent and common toxic molds outbreaks found in buildings: Aspergillus, Fusarium, Paecilomyces, Penicillium, Stachybotrys and Trichoderma.  The associated links provide more information.

Damp building materials caused by a burst water pipe or by a leaking roof after a rain storm retain moisture and water initiating the growth of dormant microbes.  Home and offices, although under routine circumstances appear to be healthy and mold-free, contain all forms of highly destructive fungus.  One in particular, Dry Rot Fungus (Serpula lacrymans) is found in older water damaged buildings that have repeatedly experienced the wet-dry-wet cycle.  Surprisingly, this type of mold is generally undetected by typical mold inspections.  This dry rot bores into wood structural supports and flooring allowing it’s root system, the mycelium, to deeply embed into masonry and grow into inner wood panels.

Mold feeds on carpet, paper, clothes, leather, drywall, wood, insulation and food by breaking down organic matter and requires moisture.  Everyday household activities of washing, cooking and winter cold weather condensation create water vapor and increased humidity inside poorly ventilated living and work spaces.  Certainly, plumbing and corroded toilet pipes break at unexpected moments and produce large, sometimes unseen, pools of standing water.

As a SERVPRO Franchise we have access to the latest mold damage mitigation and restoration technologies, containment and training to effectively deal with any moisture and fungus issue.

Call us 24 / 7 / 365 at (530) 222-0200.

Fire Damage Property Casualty Insurance Strategies

3/5/2018 (Permalink)

Fire Damage Fire Damage Property Casualty Insurance Strategies Insurance Fire Damage Policy Coverage - Read the Details, Plan, and Be Prepared.

Most Fire damage residential insurance policies provide coverage. 

However, there is more to the story.  Coverage costs increase in high-risk areas such as near fire-prone terrain.  In Northern California whole communities have been destroyed and insurance dollars for home rebuilding skyrocket with materials and labor.  Insurance coverage promotion offering “peace of mind” quite often leave out the reality of the fine print.  Insurance adjusters ultimately decide the final costs of claims.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides this information to help inform our local North State residents on staying informed and safe as fire season approaches.  (530) 222-0200

Insurance companies such as Farmers, Allstate and State Farm become careful after regional fires about homes they cover.  Every year large portions of California, because of the drought, Santa Ana Winds and especially large human population, burn down.  In these cases, insurers typically work with already insured property owners to handle and expedite fire claims.  Residents seeking new policies for homeowners and property insurance may not be able to obtain those policies so easily.

See the following links for further insurance risks associated with fire.

Property Casualty Insurers Association of America  - Wide range of information for water, fire, storm and disaster casualty and property damage events.

California FAIR plan – this is a last resort insurance program and helpful to take a look at.,

Additionally, Hazards Fuel (i.e. Vegetation) dried and combustion prone in the summer heat remains a top risk maintenance priority by the Redding Fire Department. Collaboration throughout Shasta County with partners at Redding Electric Utility (www.reupower.com), our Redding Parks & Recreation Department (www.reddingrecreation.org), and CALFIRE (www.shastacountyfire.org).  For more information on the hazard fuel reduction program, please contact the Redding Fire Marshal at (530) 225-4575.

Commercial entities and Businesses (City of Redding Code of Ordinances (9.20.050)) allows for annual fire safety self-inspections.  Business safety is key.  Tips on the inspection process are as follows:

  1. Exit doors are fully operational and clear of debris.
  2. Electrical switches and cover plate are installed and in code.
  3. Extension cords in good condition.
  4. All doors and exits are use appropriate signs.
  5. Fire extinguishers are in date and properly pressurized.
  6. Sprinkler and overhead extinguishing systems are inspected and in date.
  7. Clear space for Inventory, machinery and boxes stored 18 inches from fire sprinkler systems.  

Preparing for fire damage in the Golden State requires a dual strategy.  Personal and companywide assessment and preparation are critical.  Knowing the fine print of your insurance coverage and keeping it up to date is also essential. Regional fire damage also has the economic impact of increasing construction material costs such as wood, concrete and electrical wiring.   

Talk with your insurance company and agent about an extended replacement cost endorsement. Essentially it is paying a small additional fee which provides coverage for a portion of the unexpected additional costs of rebuilding your home or business. The extended endorsement is additional coverage intended to accommodate at least a portion of any unexpected cost increases.

SERVPRO Commercial and Residential Cleaning

3/5/2018 (Permalink)

Cleaning SERVPRO Commercial and Residential Cleaning Home and Business Cleaning - SERVPRO North Shasta

Homes, schools, universities, churches, restaurants, hotels and manufacturing facilities, look to SERVPRO of North Shasta, Trinity & Greater Tehama Counties as their preferred...

Redding and Northern California cleaning and restoration service provider

...because of our years of local community involvement, expertise and knowledge providing professional restoration services. Carpet cleaning, odor removal, trauma and crime scene clean up, tile grout and hard surface cleaning, spot and stain removal services require specific advanced technologies, certifications, and training to adhere to IICRC and California Department of Health and Safety requirements.

Ceiling, Floor and Wall Cleaning

For example, our commercial hard surface cleaning (grout and tile) is perfect for corporate and convention centers and hospitals.   Our SERVPRO trained technicians restore tile and grout to a clean and fresh surface.  Surfaces are pre-sprayed with a contaminant emulsifier that extracts dirt, dust and debris build up.

Commercial Carpet Cleaning Services

Ground-in dirt and grime wreak havoc on business carpet installations.  Discoloration and buried filth in the carpet fibers contain dirt, bacteria, hair, allergens and dust mites.  Miniscule contaminants not only grind down carpet fibers but also pollute office air.  Carpets act as a type of air filter.  The dirtier the carpet the filtheir the air.

SERVPRO as one of the industry’s oldest and most trusted carpet cleaners is your partner when you invest in our commercial cleaning services.  Professional and certified technicians deep-cleaning your carpets with our state of the art equipment.  We follow manufacture and warranty guidelines during the deep-down contaminant extraction process. Our carpet technicians, using vehicle mounted carpet cleaning system to specifically match a carpet treatment for your specific needs.  Multi-level commercial buildings require the use of our portable extractor with recovery tanks, vacuum and solution hoses and quiet operation.

Odor Removal

Water, smoke, soot, mold and any variety of chemical and pet stains emit strong and sometimes toxic odors.  Stubborn and strong, unpleasant smells require technical expertise.  Through training supervised by the Institute for Inspection, Cleaning and Restoration Certification our SERVPRO North Shasta technicians possess the restoration industry’s best products, methods and practices along with the advanced skills necessary to eliminate smells caused by pet, body, chemical, fire, smoke, soot, water and mold.

Call our locally owned Redding, California facility at (530) 222-0200 to schedule your home or business cleaning.

Northern California Freezing Winter Snow Storms and SERVPRO

2/27/2018 (Permalink)

Storm Damage Northern California Freezing Winter Snow Storms and SERVPRO SERVPRO North Shasta Snow and Freezing Rain Emergency Response - Always Ready

During late February and early March in Redding and the lower elevations of Shasta and North State counties are experiencing an unexpected Winter blast bringing high winds and large accumulations of snow.  As always, SERVPRO of North Shasta, Trinity & Greater Tehama Counties stands ready in catastrophe situations following a disaster across multiple regions.

Our capability as a SERVPRO franchise to deploy and scale our personnel and equipment is unparalleled.

With resources including multiple stage locations throughout Northern California resources can be mobilized at any number of offices throughout our coverage regions. We offer immediate help to secure your property and prevent further damage from occurring.

Cold weather extremes and freezing temperature drops cause pipes to freeze and burst.  Ice accumulation in roof gutters and eaves melts and refreezes creating unexpected water damage to shingles, crawl spaces damaging structural integrity.  This is exactly why SERVPRO’s experience and fast response is focused on saving property and reducing insurance claims.

Current alerts from the National Weather Service include the following:

* WHAT...Heavy snow possible. Total snow accumulations of 6 to 12 inches, with localized amounts greater than 16 inches possible above 5000 feet.

* WHERE...Western Siskiyou County, South Central Siskiyou County and North Central and Southeast Siskiyou County above 3000 ft. The Mt Shasta City area, Black Butte Summit, Highway 89, Scott
Mt. Summit, and Greyback road.

* ADDITIONAL DETAILS...Travel could be very difficult to impossible, including during the morning commute. Significant reductions in visibility are possible. Blowing snow will also be possible in the Black Butte Summit area and on Highway 89.

Caltrans warns motorists to check their brakes, tires and windshield wipers, and make sure their vehicle's defroster, heater and exhaust system are in good condition.

Make sure vehicles have plenty of antifreeze. Caltrans suggests drivers add special solvent to their windshield-washer reservoir to prevent icing.  Also make sure your tires have good tread for icy and wet conditions.  Also fill your tank with gas before travelling.  Avoid traveling and remain home if possible. Caltrans also recommends motorists take water, food, warm blankets and extra clothing in case of long delays.

Go to http://www.dot.ca.gov/cttravel/chain-controls.html for chain requirements and installation information. Go to the District 2 Winter Maintenance and Operations web page at www.dot.ca.gov/dist2/chainup/winmaint.htm for more winter driving and preparation tips.

Also local Redding weather forecasts are at these links:

http://krcrtv.com/weather/radar

https://www.wrh.noaa.gov/mfr/HAZARD

During our winter storms frost and freezes the sheltered lower elevations will have colder temperatures and longer duration freezing conditions than the thermal belt areas of west Redding.  This occurs when a polar or arctic air mass moves southwestward from central Canada into Northern California.  The air mass is very cold and dry and these events are usually accompanied by strong north to northeast winds. The chilly winds of the last week in February in effect eliminate the thermal belt of Shasta Basin.

Be Prepared.  Be Safe. SERVPRO is your trusted severe weather emergency responder.

(530) 222-0200

SERVPRO and California Commercial Business Insurance

2/7/2018 (Permalink)

Commercial SERVPRO and California Commercial Business Insurance SERVPRO understands business owners and commercial insurance.

Commercial insurance will be one of the most important financial investments you, as a business owner, will make in the life of your company.

Property damage, business interruption, theft, liability and worker injury all demand coverage.  This is exactly why SERVPRO as a first-responder working hand-in-hand with insurance brokers, agents and adjusters at the forefront of an unforeseen business disaster can make the difference between going out of business after a severe loss or recovering with minimal business interruption and financial impairment to your company's operations.

According to the Federal Emergency Management Agency (FEMA), more than 40% of businesses never reopen after a disaster, and for those that do, only 29% were still operating after two years.

This is why is is so crucial to develop and utilize  SERVPRO Emergency Ready Profile for your business to minimize interruption with an immediate plan of action.  

Commercial Insurance Broker-Agent

One of the first steps in purchasing small business insurance is to contact a licensed insurance broker-agent who specializes in commercial coverages. Also building a working relationship with SERVPRO of North Shasta, Trinity & Greater Tehama Counties (530) 222-0200 can be as crucial to your business plan as getting professional advice from an accountant, banker, human resources analyst, payroll specialist, lawyer, or a trusted business mentor.

Professional broker-agent and restoration provider associations can assist you in your search for a licensed commercial insurance broker-agent. Many already are aware of SERVPRO’s reputation for excellence in fire, water and mold damages to commercial property and rely on our fast response and mitigation expertise to reduce client costs and claims. The Independent Insurance Agents & Brokers of California (IIABCAL) and the Western Insurance Agents Association (WIAA Group) are recommended professional associations. Also, when conducting your broker-agent search, it is important to verify the broker-agent's insurance license with the California Department of Insurance (CDI).

Commercial property insurance coverage and endorsements can include the following:

Builder's Risk - Covering a new building or structure under construction or an existing structure undergoing additions, alterations, or repairs.

Legal Liability or Fire Legal Liability - Covers your legal liability for loss or damage to real and personal property of others as the result of your negligent acts and/or omissions.

Glass - Basic specified perils for glass coverage include any resulting damage to other property from broken glass due to vandalism and also vandalism to glass building blocks.

Casualty Insurance - provides coverage primarily for the liability exposure of an individual, business or organization. Liability from the negligent acts and omissions of an individual, business or organization that causes bodily injury and/or property damage to a third party is the subject of casualty insurance coverage.

What Kind of Insurance Do I Need to Purchase for My Business?

SERVPRO knows that businesses carry risks.  Your broker-agent will discuss business operations and the types of exposures (the possibility of loss). 

Causes of loss are divided into two main categories: specified perils and open perils.

Specified Perils are a list of specific disasters such as fire, explosion, windstorm, vandalism, et cetera.

Open Perils covers all losses unless specifically excluded. Earth movement (including earthquake) and flood are two common perils that are typically excluded under open perils coverage.  Look at our blog post Flood Water Damage Insurance Regulations for Commercial and Residential Property Owners for more information.

Commercial claims are complex and the insurance company and it’s preferred restoration provider SERVPRO of North Shasta, Trinity & Greater Tehama Counties must assess the damage and mitigate quickly to lessen loss especially when high dollar amounts are at stake. Business owners know that claims loss relates to the rating formula and premium costs.  SERVPRO, the business owner and the insurance company are together partners the mission being to keep claim costs and thus premiums low.  

(530) 222-0200 

FIRE | WATER | STORM |MOLD   

“Like it never even happened.”

Emergency Board Up After Home and Commercial Fire Damage

1/8/2018 (Permalink)

Fire Damage Emergency Board Up After Home and Commercial Fire Damage SERVPRO - Industry Leader in Home and Commercial Fire Damage Restoration

Local Shasta County home and business owners

...who experience property fire damage will benefit by calling a professional restoration company like SERVPRO of North Shasta, Trinity & Greater Tehama Counties who specializes in the full scope of fire clean up and emergency board up. The process includes utilizing specialized tools and technology to eliminate excess debris and particles from the fire, smoke and soot damage.  The point of quick response and mitigation is simply to preserve the value of the property, protect an owner’s investment and make heroes of insurance agents by reducing claim expenses.  Boarding up windows, doors and property access points provides a level of security, asset protection, prevention against theft and vandalism along with protecting against ongoing severe weather.

Residential and commercial property fire damage is not just the immediate fire and water used to extinguish. Ongoing aftereffects like smoke, protein fire residue, soot and the resulting odor soak into walls, flooring, the internal space of electronic equipment and any porous wood or cloth material.  The point of fast board up and internal cleaning of debris and particles is to quickly stop the process of destruction and save whatever is left to prevent further ruin. When a fire burns through a home or business the contents contain a plethora of chemical, industrial and manufacturing compounds – electronic and business equipment, plastics, heavy metals in circuit boards, flat screen TV’s and foam, synthetic materials in carpet, couches and flooring.  The smoke, soot and thus odor is in fact extremely toxic from the long chain hydrocarbons sticking to the internal surfaces. When the firemen use water to extinguish the flames the burned out toxic residue mixes with water and forms an acidic compound slowly etching and eating away at surfaces.  

Fast emergency pack out and board up by your local disaster restoration provider is paramount.  That is exactly why we have a team of trained technicians in our Redding, CA facility who wipe down and clean individual contents such as plates, books, family heirlooms, pictures, business equipment and many more.  Quickly removing the soot, acidic reaction and thus odor whether through state of the art ultrasonic chemical bath or a complete individual cleaning of items, sanitizing and restoring contents to a like new condition.  Particularly from homes, many items we restore are sentimental and irreplaceable.  Emergency board up is much more than sealing and securing a structure.   Board ups become a first step of preservation not only of property but more importantly memories, investments, and time.  The “Why” behind what we at SERVPRO do really comes from compassion and holding “your best interest” to the highest level.

Phone us at any time of the day or night, 365 days a year.  We are your resource to call when the unexpected occurs.

(530) 222-0200

Water Damage Repair, Clean Up and Restoration

1/8/2018 (Permalink)

Water Damage Water Damage Repair, Clean Up and Restoration Water Damage Drying and Restoration - SERVPRO

Water damage can be understood in three ways.

Category 1 is sanitary or potable water.  Category 2 contains contamination from a water supply line break or pipe break.  Category 3 water is any water that has touched the ground and enters a structure such as storm and flood runoff or sewage.  Damage restoration within any one of these categories involves a multi-step process.   When home or business owners attempt to clean up and “fix” the water problem unseen problems develop such as incomplete drying, hidden areas of contamination and the untreated structural supports holding mold and the resulting toxic air and mildew.  Contacting SERVPRO of North Shasta, Trinity & Greater Tehama Counties SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200, your local Redding and Shasta County expert, is in fact, the first step toward effectively mitigating your flooded home or business.

Water Damage Assessment

Certified and trained technicians come out to the flooded home or business to assess damage and determine the immediacy of restorative actions.   Knowing what to look for, asking the right questions and executing an immediate plan of action both with safety and preservation in mind is one of the key differentiator’s that makes our SERVPRO brand a cut above the rest.

Water and Moisture Clean Up

The next step is water extraction.  We have at our disposal an extensive array of state of the art water removal and drying technologies to take on even the most formidable storm, flood and in-home water disasters.  This step – the extraction and removal of water is critical.  Not only is speed important but knowing the toxicity and composition of the water itself for health and occupant safety to properly remove the possibility of lingering biohazard but also the growth of mold.

Drying and Dehumidification

The industry standard for a typical water damage event dry out is three to five days.  Your situation, of course, may be different.  The point is doing it quickly, properly and safely to achieve a balance of result for you as the property owner and also for your insurance agent of your commercial or home owners policy.   Watch our hard wood floor drying video on our SERVPRO website to see an excellent drying technology demonstration from our technician.

Cleaning and Sanitization

After drying the final stage before reconstruction is to thoroughly sanitize the interior structural spaces, remove and kill microorganisms and prevent further growth as well as clean spores and toxins from the air and remove any remaining bad odors. 

SERVPRO Professionals

Storm damage and flooding situations require quick responses.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties, because of our strong commitment to excellence, has achieved 5 star reviews on Google MyBusinessYelp and  Facebook which represents our ongoing efforts to support local Northern California and Redding first responders, residents and commercial business partners. 

Call us 24 / 7 / 365 at (530) 222-0200   “Like it never even happened.”

Storm Damage - Redding, Red Bluff and Northern Shasta County

12/20/2017 (Permalink)

Storm Damage Storm Damage - Redding, Red Bluff and Northern Shasta County Redding, Red Bluff, Shasta - Strong winter storm systems bring damaging winds, heavy rain and more flooding.

Severe Weather in Northern California

We think of storms as severe weather producing hail, damaging winds, thunderstorms, lightning and heavy rain.  Certainly, with Shasta County being Northern California’s gateway to the mountains, snowstorms, ice storms, blizzards and freezing temperatures also contribute to interior and exterior home, basement and business property damage affecting roof, shingle, siding and windows resulting from broken tree branches, power outages, flooding, heavy snow and ice accumulation. SERVPRO of North Shasta, Trinity and Greater Tehama Counties recommends a couple of links for local weather forecasts.  Serving Redding, Red Bluff and the surrounding region KRCR TV provides accurate and ongoing storm alerts.  Another severe winter weather resource for timely information serving the Shasta Lake and Northern Shasta County areas is found here.

The continuing damage and aftermath of a severe weather event goes far beyond the immediate effect.  For example, because the City of Redding is located within the Sacramento River watershed the residual water from the higher elevations, through drainage and snow melt, accumulates as storm water and thus becomes one of California’s most valuable resources which quite often requires emergency management.  As our extensive years of restoration experience in water and storm damage clean up have shown, water run off produces unexpected results through spillage, leaks, sludge waste and raw material storm drainage systems, damaged pipes and sewers.  Curbs, gullies, city roads, aqueducts, ditches, and manmade water channels all carry vast amounts of storm water into the Shasta basin.

Storm water in many instances becomes wastewater picking up any variety of solid materials, liquids, hazardous waste, debris and litter.  Think for a moment of what runoff water carries as it comes into contact with residential neighborhoods and commercial industrial manufacturing areas of town; paints, varnishes and solvents; soil, sand, oil and other automotive fluids, yard waste, pesticides, fertilizers, body fluids, fecal and heavy metal waste. Additionally, things we do not ordinarily think about such as residential car washing, air conditioning condensation, water from crawl space pumps, untreated swimming pool discharge water, and landscaping; the everyday activities for human life become participants in the storm damage story.

When you deal with storm, flood or water damage call us 24 hours a day at (530) 222-0200.  We make home owners and insurance agents “heroes”. Our immediate action and a fast response, lessens damage, limits further damage and reduces restoration costs.  Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential and commercial. 

Also take a look at our water drying video to learn more about our water extraction system.

Compassion and Crime Scene, Trauma, Infectious and Biological Hazard Clean Up

12/4/2017 (Permalink)

Biohazard Compassion and Crime Scene, Trauma, Infectious and Biological Hazard Clean Up BioHazard | Trauma | Crime Scene Clean Up | SERVPRO of North Shasta, Trinity and Greater Tehama Counties | 530-222-0200

A Shasta County family has a tragic and horrible accident. 

An individual dies or suffers severe injury through unattended death, a commercial or industrial accident, homicide, or suicide which has a life-altering effect on family members, employers and the local communities.  Biohazard disinfection in these cases would include the cleaning of blood and body fluids, communicable diseases, infection, blood-borne pathogens and toxic chemicals.  

A recent article, worth reading, reports that a mother’s son died in the home bathroom from a drug overdose. The mother went into the bathroom to clean up the scene and simply by touching toxic drug residue in the area she overdosed herself.   Tragedy upon tragedy in this true account.  Simply put, this is the very reason that qualified and trained professional like SERVPRO must be utilized as necessary first responders.  Biohazard toxic materials can, in fact, become lethal to well-meaning family members.

First responders such as our local Redding fire and police officers, property owners, families, friends, and ultimately insurance agents are all within the crime scene and trauma infectious and biological hazard clean up pipeline.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties is considered Northern California’s priority responder providing compassionate and professional clean up services.  When a body begins to decompose the internal organs and tissues emit gas and fluids which contaminate nearby property, walls, and structural underflooring with toxic agents.  For example, carpet typically allows blood to soak through into the flooring.  As decomposition continues these fluids can, in fact, transmit diseases such as Salmonella, Cholera, TB, Hepatitis (Type A and B), HIV /AIDS, H1N1 and various Flu strains.   Where the scene includes the remains of lab or drug use, Meth or Heroin, provides an additional risk.

Our SERVPRO Technicians are trained and certified in biohazard remediation and disinfection.  They utilize special equipment such as personal protective gear (PPE) along with tools and equipment made to contain medical waste.  We also have the chemicals necessary to properly sanitize not only blood and biological residue but also to neutralize lingering odors. 

Compassionate specialized response is the key in these situations of unexpected trauma.  When our local community knows that SERVPRO has the best interests of families in mind this can ease the emotional pain of the tragedy. Characteristics like kindness, understanding and compassion along with the training, experience and equipment to remediate and disinfect a home or business back to it’s original state come together with the utmost professionalism in the clean up process.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties

“We are here to help”     (530) 222-0200    Open 24/7  – 365 Days A Year

Emergency Ready Profile (ERP) and Commercial Buildings Loss Potential

11/22/2017 (Permalink)

Commercial Emergency Ready Profile (ERP) and Commercial Buildings Loss Potential SERVPRO Commercial Damage Restoration WATER | FIRE | STORM | MOLD 530-222-0200

How To Understand Commercial Property Loss

Property damage loss ratings are established to help insurance adjusters, restoration companies and real estate agents, investors and brokers understand the loss potential of a commercial building or facility’s risk and return. 

Common reasons for commercial loss insurance claims would include flood, water and mold.  Additionally, storm, hail and wind damage, vandalism, theft, among other factors, lead to business interruption, equipment damage (including electronic data) and thus loss of business income and property assets.

The ratings are determined based on age of the building, location, amenities, current tenants and rent pricing. 

Newer building are considered “Class A”.  These comprise newer construction, excellent maintenance and presentation. 

The majority of commercial buildings fall into “Class B”. Generally older construction although well maintained.  Along with some restoration and remodeling work they are considered a value-added property.

“Class C” commercial is the lowest tier with significantly older buildings in the least desirable locations perhaps needing extensive renovation.  Business and tenant occupancy in these properties also tend to be lower.

Following this guide, SERVPRO of North Shasta, Trinity & Greater Tehama Counties recognizes that most loss and thus need for fire and water damage restoration services, in fact, occur beginning at “Class C”. 

SERVPRO’s Emergency READY Profile® (ERP) is a free value-added addition we provide to every level of a commercial property owner’s overall contingency plan.  However, where property loss is considered greater in “Class B and C” the ERP takes on special significance by outlining in great detail shut-off valve locations, priority response areas and first-responder contact information clearly setting an immediate plan of action in place with a local SERVPRO Franchise Professional as their disaster mitigation and restoration provider “Ready for whatever happens”.

Evaluating the components of a loss are fact-intensive with much of commercial coverage determined by the period of business interruption and the length of restoration.  Pre-loss mitigation plans, such as SERVPRO’s Emergency Ready Plan mentioned above, identify and coordinate external professional resources, including an emergency restoration company capable of responding within hours of a loss at all loss sites. Commercial organizations which have prior agreements with trusted restoration partners in place are first in line for assistance and, consequently, among the first to re-establish operations and limit their business-interruption losses.

Get The SERVPRO Emergency READY Profile Mobile App (Download for Apple iOS or Android devices)

Make SERVPRO of North Shasta, Trinity & Greater Tehama Counties your trusted partner. 

530-222-0200  

Open 24 hours and 365 days a year.

Home Mold and Water Damage

11/1/2017 (Permalink)

Mold Remediation Home Mold and Water Damage Mold infestation from water damage

Leaking Water Leads to Serious Mold Problems

Redding and Shasta County residents call us every day for home water emergencies.  A water valve breaks, a toilet leaks, a tenant moves out and breaks a water line, no pun intended but when it rains it pours.  SERVPRO North Shasta, Trinity & Greater Tehama Counties is an emergency water and mold damage service priority responder to just such unexpected incidents.  The following are front line examples of just how quickly a water line break can expand into extensive residential property damage.

SERVPRO water restoration professionals arrived at a vacant manufactured home and found furniture was still inside increasing the expanse of the mold infestation.  The purpose was to inspect for a serious mold problem which is exactly what they discovered.  There was mold on the exterior walls in three bedrooms (probably leaking from the siding and windows).  The walls were constructed of drywall and the interior of the walls needed asbestos abatement because of the age of the dwelling.

On another emergency call priority response technicians discovered the dishwasher leaked producing a wet, squishy floor.  Removing the laminate flooring to expose the sub-floor they found migration lines of mold continued into cabinets and the trim from the affected walls and into the dishwasher cavity.  The mold finding was very serious.  Mold spore containment sheeting was placed over the area. In fact, the cabinets needed removal to address the mold issue throughout the drywall.

Broken water pipes hidden within a wall are quite common. Servicing a Shasta County home we discovered the culprit was a cracked and leaking copper pipe. The kitchen and dining room area were heavily water damaged through tile flooring and sheet rock.  The walls required baseboard and drywall removal.  Our highly trained technicians cut out the drywall in the kitchen including mildew and mold soaked insulation. We needed to install extensive SERVPRO drying equipment.

Toilets, from our several decades of experience, can become major sources of water damage.

We arrived at a job site and found that a toilet float valve assembly broke causing overflow to an upstairs bathroom, living room, entry, kitchen, closet, stairway, master bedroom and lower level game room, bedroom, closet, HVAC room (the ducting had water pouring out) and bathroom.  The water damage also affected the insulation in the crawlspace between the floors and a second crawlspace below the lower level.  We pulled out the refrigerator and found the drywall to be dry but the ceramic tile floor had a wet area under the fridge.  We cut out the carpet and pad from the living room and closet since it was delaminating and set up our dehumidifier and powerful air movers to quickly dry the sub-floor.  Our SERVPRO team removed laminate, tile with cement board upstairs, cabinets, and an upstairs bathroom vanity.  Lower story insulation and drywall were removed from ceiling and walls.

Our advice to home and residential property owners is to regularly check your water connections – toilets, faucets, pipes and flow valves into home appliances.  Be aware of the external location of the water shut off valve and how to shut it off.  When water damage does occur SERVPRO of North Shasta, Trinity & Greater Tehama Counties is here to help 24 Hours a day 365 days a year. 

(530) 222-0200

Flood Water Damage Insurance Regulations for Commercial and Residential Property Owners

10/12/2017 (Permalink)

Water Damage Flood Water Damage Insurance Regulations for Commercial and Residential Property Owners Flood damage restoration expert tips - from the front lines of experience

Rain Storms and Flooding - Disaster Education - NFIP and FEMA

Shasta County Winter water damage from storms and rains are fast approaching. Property owners and managers should be aware of the National Flood Insurance Program (NFIP) and how it works with Federal Emergency Management Agency (FEMA) in the case of floods and the resulting damage caused. Flood waters, whether they are from rising rivers and streams or rainwater, can cause flooding resulting in damage to property. If water touches the ground and enters any structure, it is considered flood water, which is not covered by regular or commercial insurance policies.

These flood waters are considered Category 3, which is highly contaminated and can contain pathogenic, toxigenic, or other harmful agents from sewage, silt, and debris this can cause significantly adverse reactions to humans when consumed, or when in contact with the CAT3 water. This can create civil liability and as of January 1, 2017 cause substandard housing issues if the damage, such as mold after flooding, is not dealt with correctly.

With NFIP policies in place, which is on a county by county basis or if the county or state declares an emergency in an affected flood area, it is possible that FEMA could pay the flood claims. These policies have very specific restrictions on all FEMA/NFIP claims. The 2017 FEMA rules and regulations are as follows, and are subject to change on a yearly basis:

Water damage clean-up service providers must provide a complete drying log for every day of the process with the invoice. This includes Hygroscopic readings, that show how much moisture is in the air and atmosphere. Also, daily measurements of any materials being dried such as structural wood, cabinets and some flooring that does not require removal such as vinyl composition tile (VCT) when it is undamaged. If logs are not provided, these line items will be rejected and NOT covered by FEMA/NFIP.

  • FEMA/NFIP does NOT pay for drying gear that is placed prior to all demolition being complete. Once all porous materials have been removed, then drying equipment will be allowed.

  • FEMA/NFIP does NOT cover water extraction from wet carpet. It is less heavy for restoration technicians to lift and remove extracted lost carpet.

  • FEMA/NFIP does NOT cover air scrubbers and Ozone machines. These machines remove a variety of odors and airborne contaminates caused by animals, cigarette smoke, mold and mildew, or fire and water damage. What is pertinent to flood claims are airborne E Coli, giardia, or similar pathogens.

  • FEMA/NFIP does NOT cover content manipulation charges, such as removal of household furniture. A good way to judge the contents of a house versus the structure: If you could turn your house upside-down and shake it, whatever falls out is considered contents, whatever is bolted, nailed, or screwed in place, such as cabinets, are considered part of the structure. NFIP does have content coverage policies, but most of these have a separate deductible.

  • FEMA/NFIP does NOT cover equipment cleaning charges. The EPA, OSHA, and IICRC industry standards require the cleaning and sanitizing of all equipment used during a CAT3 flood damage restoration.

  • FEMA/NFIP does NOT cover generators needed to run restoration equipment, such as dehumidifiers and air movers. Many flood situations are followed by power outages due to the nature of the flooding, either by the force of it or due to the power company cutting the power for safety reasons. By the time that demolition is complete the power is usually on in time to set the gear for the structural drying process.

  • FEMA/NFIP does NOT cover the costs of Personal Protective Equipment (PPE) even though this is required by OSHA. This includes Tyvek suits and respirators, which are essential for the safety of restoration technicians to reduce or eliminate exposure to harmful chemicals and mold.

  • FEMA/NFIP does NOT cover secondary damage. An example of secondary damage: Two feet of water in your home creating elevated humidity levels that absorb into hydroscopic materials causing damage like sagging or collapsing ceilings from damp, heavy dry wall.

As stated previously, these rules and regulations change on a year-to-year basis. If you have flood damaged property you can go online to: https://www.fema.gov/information-property-owners

Current information and a list of counties covered is found at: https://www.fema.gov/national-flood-insurance-program-community-status-book

Please feel free to contact me for any questions or comments: Doug Stephens, franchise owner: SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200.

This information is provided so property owners do not get blind-sided when receiving the bill from a flood loss. If you are aware of the restrictions involved with FEMA/NFIP claims, you can negotiate or perform some of these services yourself.

October Fire Safety Month and Your Emergency Escape Plan

10/2/2017 (Permalink)

Fire Damage October Fire Safety Month and Your Emergency Escape Plan Using A Fire Extinguisher - Remember P.A.S.S - Pull Aim Squeeze Sweep

Focus on Fire 

Fall and winter weather, coupled with seasonal holiday heating, cooking and decorations, typically brings about an increase in residential fire frequency.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties fire damage restoration experts realize that people have as little as two minutes to escape a burning home before it's too late to get out.  In a matter of moments, a small flame can become a major fire, making it critical to be prepared with an escape plan in place.  Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year.

Working smoke detectors along with building and practicing a home escape plan increase your chance of surviving a fire.  The National Fire Protection Agency (NFPA) promotes steps to help you develop an emergency escape plan.  Simply having a plan for your home or business is not enough.  Your family and employees must be fully aware of the plan and practice it on a regular basis.

2017 Fire Prevention Week Quiz

Test your knowledge about home fire escape planning and other fire safety topics with this fun, interactive quiz.

http:bit.ly/2wmLQht

Preparation and Practice Are Key.

Fire Prevention Week in October

Draw a map of each level of your home and show all doors and windows.  Find two ways to get out of each room.  Make sure all doors and windows that lead outside open easily. 

Consider escape ladders for sleeping areas on the second and third floors.  Only purchase collapsible escape ladders evaluated by a recognized testing laboratory.  Store them near the window where they will be used.

Choose an outside meeting place a safe distance from your home where everyone can meet after they've escaped.  Make sure to mark the meeting location on your escape plan.

Teach children how to escape on their own in case you cannot help them.  Plan for everyone in your home with special considerations for elderly or disabled individuals.

Practice your fire escape plan at night and during the daytime.

Download the complete NFPA ESCAPE PLAN.

Your local SERVPRO of North Shasta, Trinity & Greater Tehama Counties Professionals want you to stay safe and prepare now to ensure an enjoyable Holiday Season.  If you do suffer a fire loss we provide fire cleaning and restoration services.  Local community members - insurance, commercial and residential - value our fast response, professional technicians, and long history of smoke, soot and fire damage cleanup.

Call us 24/7 

365 Days a Year

(530) 222-0200

Disaster Preparedness, Health and Safety Training: Plan to Help Your Neighbor and Community

9/12/2017 (Permalink)

Community Disaster Preparedness, Health and Safety Training: Plan to Help Your Neighbor and Community Plan, Prepare, Educate and Train

September - National Preparedness Month
Plan to Help Your Neighbor and Community

Identify gas, electrical and water shut-off locations. This video shows you how to turn them off in an emergency.
https://youtu.be/RApl44mFV1U

Remember:  Because you have stayed alert and prepared You Are The Help Until Help Arrives.  Emergencies happen quickly.  Because you are the closest to the person with injuries you are in the best position to provide immediate care.  A recent study by the National Academies of Science indicated that trauma, for Americans under the age of 46, is the leading cause of death.

Community and Personal Planning Training Here

Almost half of Americans expect to rely on their neighbors after a disaster. Plan today: www.ready.gov/volunteer 

Another resource is completing the training through the Federal Emergency Management Agency (FEMA)  IS-909: Community Preparedness: Implementing Simple Activities for Everyone

Preparedness is a community effort: A "Neighbors Helping Neighbors" approach.  Community leaders facilitate individual education.  The first 72 hours after a major disaster is the critical time frame when prepared and educated neighbors come together.

Finally, we at SERVPRO of North Shasta, Trinity & Greater Tehama Counties, want to emphasize the importance of individual Health and Safety Training & Education like first aid and CPR.  

The American Red Cross offers an extensive library of training, tips and emergency procedures. American Red Cross - Tips and Training Library

Have a great September and Be Prepared and Safe!  

National Preparedness Month - How to Shut Off Utilities During a Disaster

9/6/2017 (Permalink)

Commercial National Preparedness Month - How to Shut Off Utilities During a Disaster  Don't Wait. Communicate. Make a family emergency plan today. September is National Preparedness Month. Learn more at www.ready.gov/September.

September is National Preparedness Month - Utility Shut-Off Tips

We at SERVPRO of North Shasta, Trinity & Greater Tehama Counties want to share some of our professional tips regarding utility shut-off.

You can also check out this preparedness link here.

Disasters such as fires, flooding, earthquakes or power outages can happen without warning. When confronted with a disaster, it’s important to shut off utilities in your home to prevent further damage. Learn how to shut off natural gas, electricity and water supplies in your home before a disaster occurs, and teach your family how to do so as well:

Natural Gas

Gas shut-off procedures vary from home to home. Contact your local gas company for information on the safest way to shut off gas supply to your home according to your home’s gas meter configuration.

Once you learn the gas shut-off procedure, practice it with the whole family, but make sure to not actually turn off the gas when practicing.

If you smell gas near a gas pipe or gas-fueled appliance, or if the CO detector goes off, open a window immediately and get everyone out of the house as fast as possible. Turn off the gas supply and call the gas company soon after.

Once you turn off the gas, never attempt to turn it back on yourself. Only a qualified professional must turn your gas supply back on. 

Electricity

After a disaster or if you notice electrical damage in your home, turn off electricity immediately to prevent fires and electrical shocks.

First, locate the main circuit box that’s usually mounted on a wall. In many houses, the circuit box is located in the basement, so make sure to bring a flashlight.

Inside the panel, you will see multiple switches, including the main switch that shuts off all electricity in your home.

For safety purposes, always shut off individual switches before shutting off the main switch.

Water

After a disaster, your water supply may get polluted due to cracked lines, so it’s important to shut it off until authorities say it’s safe to turn the water back on.

Locate the shut-off valve for the main water line of your home, which can be found in one of these areas:

  • on a wall near the front of the house
  • near the water heater
  • in the garage
  • buried in the ground outside, near the street, in a covered box
  • Label the shut-off valve so you can easily find it in the future.
  • Be sure that the valve completely closes when you turn it clockwise. If the valve doesn’t completely close, it may be rusted or damaged. In this case, have it replaced by a qualified technician.

 When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, or emergency water restoration services, SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the training and expertise to help make it “Like it never even happened." 

Call Us 24/7 – (530) 222-0200

September 2017 National Preparedness Month - Make a Plan for Yourself, Family and Friends

9/5/2017 (Permalink)

Community September 2017 National Preparedness Month - Make a Plan for Yourself, Family and Friends September - National Preparedness Month

Disasters don’t plan ahead. You can. Make an emergency plan today. 

www.ready.gov/make-a-plan #PlanAhead #NatlPrep

SERVPRO of North Shasta, Trinity and Greater Tehama Counties is committed to supporting your Redding area communities.

1. Make an Emergency Plan.

Download a copy of this outstanding Family Emergency Communication Plan (.pdf)

As you prepare your plan for your specific daily needs and responsibilities.  Communicate this list with your personal network, family and friends.  Outline details like prescriptions, pets, children, power outage, food and personal paperwork. In what areas do you need assistance?

  • Different ages of members within your household

  • Responsibilities for assisting others

  • Locations frequented

  • Dietary needs

  • Medical needs including prescriptions and equipment

  • Disabilities or access and functional needs including devices and equipment

  • Languages spoken

  • Cultural and religious considerations

  • Pets or service animals

  • Households with school-aged children

2. Sign up for alerts and warnings in your area.

Find out details of Apps and Emergency Alerts at Apps and Emergency Alerts.

3. Learn your evacuation zone and have an evacuation plan.

Many emergencies may cause a sudden and unexpected evacuation. In some instances you may have a day or two to prepare, while other situations might call for an immediate evacuation. Evacuating quickly and safely with you family safe is the result of planning ahead.

4. Check your insurance coverage and review the Document and Insure Property guide.

Additionally you might want to take a look at

FEMA's National Flood Insurance Program details.

5. Plan financially for the possibility of disaster.

Doug Stephens, Owner of SERVPRO of North Shasta, Trinity & Greater Tehama Counties, says,

"When disaster strikes, you need to be ready to immediately assess the situation and take the first critical steps to protect your employees and property from further damage. The key is having a plan in place before you need it. You can afford to take time now to gather the necessary information and create a recovery plan, but you can't afford that time after a disaster. That's a time for action, not planning."

If you have any questions about emergency preparedness phone anything - (530) 222-0200

Mold Facts: Shasta County Home or Business Cleaning

8/28/2017 (Permalink)

Mold Remediation Mold Facts: Shasta County Home or Business Cleaning Mold in the corners home wood and wallboard.

The Mold Cleaning Baseline

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties would like you to consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, SERVPRO of North Shasta, Trinity & Greater Tehama Counties can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (530) 222-0200

Water Damage Cleaning: Professional SERVPRO Procedures

8/28/2017 (Permalink)

Water Damage Water Damage Cleaning: Professional SERVPRO Procedures Water Damage Emergencies requires SERVPRO professional procedures.

Water restoration services provided by the professional team at SERVPRO of North Shasta, Trinity & Greater Tehama Counties

refer to methods of repairing and restoring damage caused by water. Such damage can be the result of seepage, leaks, dampness, or flooding. The work done by our professionals goes way beyond simply cleaning up. It begins with water removal and ends with ensuring that your home is protected from further damage.

We are available 24/7. Call (530) 222-0200

Meet Our Team

Company Profile

We serve the North State areas of Redding CA, Shasta Lake CA, Red Bluff CA, Corning CA, Los Molinos CA, Willows CA, Orland CA, Dunsmuir CA, Mt. Shasta CA, Yreka CA, Weaverville CA, Fall River Mills CA and Burney CA and surrounding areas for many types of emergency restoration services.

Here’s a brief look at what procedures are involved in our water restoration services:

  • Water Removal: The restoration process begins with pumping out excess water.
  • Deodorization: Foul odors can be eliminated by applying techniques such as ozone treatment, crystals, dry fogging, and wet fogging. The materials and equipment for these techniques are only available to professional water restoration service companies.
  • Mold and Mildew Removal: To achieve long-term results, this procedure must be performed by an expert restoration services provider. Using scientific technology, technicians can kill and remove developing mold and mildew.
  • Drying and Dehumidifying: These processes are necessary to remove moisture in the air and on walls, floors etc.
  • Content Restoration: This procedure involves cleaning, deodorizing and disinfecting clothing, draperies, furnishings, beds, mattresses, carpets, sofas etc. These items can be successfully restored, but prompt action must be taken because harmful microbes, mildew and mold grow very fast in a damp environment.
  • Decontamination: Water restoration services also decontaminate and clean any items that are restorable, and dispose of those that are not.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties will respond quickly to your water damage emergency.  24/7 - (530) 222-0200

The Dos and Dont's of Mold Removal

8/28/2017 (Permalink)

Mold Remediation The Dos and Dont's of Mold Removal Dangerous Mold

Dangerous Mold

Even if you are a clean person, that doesn’t guarantee that you won’t have an issue with mold.Unfortunately, mold, like bed bugs, doesn’t care about your level of cleanliness, level of income, or where you went to college. Anyone can have a mold problem in their home or business at any time.

The scary thing is that mold can be growing for quite a while before it becomes noticeable, your professional at SERVPRO of North Shasta, Trinity and Tehama Counties has compiled this handy list of some dos and don’ts you should follow when it comes to mold removal:

24/7 support - (530) 222-0200

Do:

  • Examine your home or business regularly. Most types of mold share some obvious warning signs. For example, a musty smell in a damp basement usually means there’s mold around. Black, gray, brown, or even white clusters of mold on walls, carpeting or flooring are easy to spot with the naked eye. Be observant about your home and check it regularly for mold.
  • Call us 24/7 - (530) 222-0200. A professional can determine which type of mold you might have, where it originates from, and how to safely perform mold removal.

Don’t:

  • Try the DIY approach. Because some molds are toxic to pets and humans, it’s not safe to tackle this problem on your own. The money you think you might save by DIY-ing this isn’t worth your health.
  • Wait. Mold can grow quickly and can be dangerous. If you suspect a problem, call it in ASAP!
  • Make the mold feel welcome. Mold likes the darkness and warm, moist air. Don’t roll out the red carpet with their favorite things! Fix the leaks, install dehumidifiers and don’t ignore the warning signs of more mold growth.

For more mold dos and don’ts, contact our trusted mold removal professionals at SERVPRO North Shasta, Trinity & Greater Tehama Counties today.

Meet Our Team

Company Profile

(530) 222-0200

Water-Damaged Carpet Is Ripe for Mold Growth

8/28/2017 (Permalink)

Water Damage Water-Damaged Carpet Is Ripe for Mold Growth Water soaked carpet is ripe for mold growth.

Carpet is at high risk of mold growth.

For mold to grow, it needs oxygen, moisture, a surface to grow on, and a food source. Spores are commonly found in the air. If they land on damp or wet spots indoors, they feed on dust, and mold growth will occur very soon.

(530) 222-0200

In the right conditions, area rugs and wall-to-wall carpeting provide a perfect breeding ground for mold. Carpet located below ground level in basements, as well as carpet that’s been wet for a period of time, and moist or damp carpeting, are at especially high risk of mold growth.

Just because mold is not immediately visible or apparent on carpeting doesn’t mean that growth is not in progress. Actually, mold is likely to only be visible on the surface of carpeting in severe infestations – as would commonly occur when the carpet has remained wet for some time after flooding.

Carpeting that has been subjected to flood damage or standing water usually needs to be disposed of because conditions are ripe for mold growth. Even if visible growth has not yet started, it’s highly probable that it will happen unless the carpeting is removed, cleaned and dried within 24 to 48 hours. Even then, removing it and cleaning it is not guaranteed to prevent mold growth.

At SERVPRO North Shasta, Trinity, & Greater Tehama Counties we offer 24/7 emergency house restoration services on mold, storm, smoke, fire and flood damage, as well as vandalism or any other disaster that may strike your home.

24/7 - (503) 222-0200

Meet Our Team

Company Profile

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has been independently and locally owned and operated by Doug and Dianna Stephens since 1993. We serve the North State areas of Redding CA, Shasta Lake CA, Red Bluff CA, Corning CA, Los Molinos CA, Willows CA, Orland CA, Dunsmuir CA, Mt. Shasta CA, Yreka CA, Weaverville CA, Fall River Mills CA and Burney CA and surrounding areas for many types of emergency restoration services.

Fire Safe Your Home in Shasta County, CA

8/28/2017 (Permalink)

Fire Damage Fire Safe Your Home in Shasta County, CA Fire safety readiness is the key in Shasta County

Fire Safety. Preparation and Readiness in Shasta County, California

The topic this season is all about Fire Safety. Preparation and Readiness are the key. The professional team at SERVPRO of North Shasta, Trinity & Greater Tehama Counties is there for you after the damage, but what should you do to fire safe your home?

24/7 (530) 222-0200

  • Clean dead leaves and needles from your roof and gutters.
  • If you are reroofing, follow your fire department current roofing standards.
  • Cover your chimney outlet and stovepipe with 1/2" mesh screen.
  • Enclose the underside of eaves, decks and balconies with fire resistant materials to keep out flying embers.
  • Stack woodpiles at least 30 feet from all structures
  • Locate LPG tanks 30 feet away from structures; maintaing 10 feet of clear space around the tank.
  • When replacing windows install on dual or triple pane windows.
  • Establish defensible space.
  • Install Smoke Detectors
  • Keep a charged ABC type fire extinguisher in your kitchen and garage.  Know how to us it!

In addition to fire, smoke, and soot damage, your Redding home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Water Damage and Insurance Coverage - Shasta County, California

8/28/2017 (Permalink)

Water Damage Water Damage and Insurance Coverage - Shasta County, California Torrential rains, storms cause home water damage through the roof.

During the torrential rains of the Shasta County winter season property owners assess damages from the storms.

Disaster recovery businesses like SERVPRO of North Shasta, Trinity & Greater Tehama Counties were field flood damage calls 24/7.

(530) 222-0200

When client calls come in we respond to the location and assess the damage. We remove any standing water as quickly as possible to remove dry rot and mold.

SERVPRO of North Shasta, Trinity & Greater Tehama County will work closely with the homeowner and their insurance agency.

North Redding and Shasta Dam have been known to receive more than 2 inches in a 24 hour period.

Surface damage from water, unless covered by a federal flood insurance policy, is not typically covered by a homeowner's policy.

A standard policy most often also covers roof damage and water entry from wind and storms.

A key point to remember with home insurance is that the insurance is for emergency disasters and not to repair damage caused by negligence or lack of maintenance.

Need Water Damage or Flood Cleanup Services?

Meet Our Team

Company Policy

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has been independently and locally owned and operated by Doug and Dianna Stephens since 1993. We serve the North State areas of Redding CA, Shasta Lake CA, Red Bluff CA, Corning CA, Los Molinos CA, Willows CA, Orland CA, Dunsmuir CA, Mt. Shasta CA, Yreka CA, Weaverville CA, Fall River Mills CA and Burney CA and surrounding areas for many types of emergency restoration services.

Call Us Today – (530) 222-0200

Mold Damage Questions Answered by SERVPRO, Shasta County, California Professionals

8/28/2017 (Permalink)

Mold Remediation Mold Damage Questions Answered by SERVPRO, Shasta County, California Professionals Understanding Mold is the Key.

How to Understand Mold Damage

When it comes to mold in our homes, there are many old misconceptions circulating to this day. Once you bust the myths, you will have a better understanding of mold and its impact to your health and home. SERVPRO of North Shasta, Trinity & Greater Tehama Counties have put together a list of 5 common mold myths and the truth behind them, so you can use this information to your benefit when you encounter a mold problem:

Myth 1: All mold is toxic

Truth: While many molds can affect your health due to long-term exposure, there are beneficial molds as well. The mold found in natural environments helps decompose organic material, allowing other organisms to grow. Certain molds, such as Aspergillus flavus, are used in the production of cheese. Some molds are used in medicine, as well. For instance, the Penicillium mold has been used to create Penicillin, the first antibiotic discovered.

Myth 2: Bleach kills mold

Truth: Many people use bleach as a mold removal solution in their home. However, they are unaware that bleach kills only live mold, but not mold spores. The worst part is that removing mold with bleach and water can allow mold to regrow even faster. Instead, use a mix of household detergent and water for small-scale mold remediation.

Myth 3: There should be no mold in my home

Truth: The truth is that mold spores are present everywhere, indoors and outdoors. The air you are breathing contains mold spores, and completely eliminating it is almost impossible. The problem lies in the concentration of mold in your home. Greater amounts of mold can pose health risks and damage your home if you don’t take care of the mold infestation.

Myth 4: You shouldn’t worry about a small spot of mold

Truth: In reality, a small area affected by mold can grow larger and larger if the moisture problem is not addressed. What’s more, mold can spread to any organic surface, as well as to the heating and ventilation system in your home. This can result in widespread damage and costly repairs.

Myth 5: You can clean up mold infestations yourself

Truth: Even though you may be able to clean areas smaller than 10 square feet yourself, bigger infestations require professional mold removal services. In fact, your efforts of removing mold using UV light or high-heat drying can accelerate mold growth. Well-trained mold remediation professionals have the specialized equipment and know the necessary techniques to get rid of mold infestations much more efficiently.

Visit our Mold Information Page. Essential mold removal do’s and don’ts are available here. Contact SERVPRO of North Shasta, Trinity & Greater Tehama Counties

(530) 222-0200

It only takes a small water leak, or even excess humidity, for mold to form in your Redding / Shasta County California home or business. Then, mold can spread quickly through the property in as little as 48 hours. Mold can produce allergens and irritants, and it has the potential to cause other health effects. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

If You See Signs of Mold, Call Us Today –(530) 222-0200

Storm Damage Inspection Strategy - Redding & Shasta County California

8/28/2017 (Permalink)

Storm Damage Storm Damage Inspection Strategy - Redding & Shasta County California Understand storm damage inspection

Assessing Redding / Shasta County California Storm Damage

The beauty of Northern California seasons are often tempered by powerful storms, with heavy rains, strong winds and destructive hail. Through it all, your home protects you from the elements, so be sure to check it for damage afterward.

Even if you have no reason to suspect that damage occurred, check your home and its surroundings (once it’s safe to do so, of course). It’s important to identify problems, make emergency repairs and determine if an insurance claim is necessary.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides this list of Storm Problems areas.

Roof

Your roof might be the area of your home most vulnerable to damage in a storm, because so many things can impact it. Whether you’ve had high winds and downed tree branches or just a simple hailstorm, look for these indicators of damage:

  • Holes in the roof
  • Missing Shingles
  • Leaks in your roof or ceiling
  • Split seams

Building Exteriors

While siding, stucco and brick all are durable, they also are susceptible to storm damage. In some instances, homeowners don’t notice until it’s too late to file a claim, so check carefully for:

  • Cracking, chipping or dings and dents on siding. Even if there doesn’t appear to be damage at first, check again at a different time of day. You may see something you missed when the lighting is different.

  • Holes in stucco. This is a serious problem, even when small, so look closely. If you find holes, have a professional conduct a full property inspection.

  • Damaged brick and tuck pointing. While brick typically holds up well, a check can identify any problem areas.

  • Detached or damaged trim, gutters, etc.

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your Redding home, you need the company with storm damage experience and expertise. SERVPRO of North Shasta, Trinity & Greater Tehama Counties can respond immediately to storm and flooding conditions.

Do You Have Flood or Storm Damage?Call Us Today (530) 222-0200

Redding / Shasta County California Homeowners: Professional Storm Damage Tree Work

8/28/2017 (Permalink)

Storm Damage Redding / Shasta County California Homeowners: Professional Storm Damage Tree Work Unexpected severe storm property damage.

Storm Damaged Property and Fallen Trees

For the “do-it-yourself” homeowner, outsourcing tree work may seem like an unnecessary expense. But in reality, the costs of tackling tree care on your own can run high — damaged property, hospital bills, and a ruined landscape aren't cheap.

“Most homeowners simply don't have the tools, knowledge or experience necessary to safely attempt their own tree work,” says Tchukki Andersen, BCMA, CTSP* and staff arborist with the Tree Care Industry Association (TCIA).

“We hear many unfortunate stories each year of homeowners getting severely injured or killed while attempting this dangerous, and often misunderstood, work on their own.”

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the professional staff and systems in place to deal with property damage from storms and fallen trees.

Meet Our Team

Company Profile

Call Us 24/7 at (530) 222-0200

How to Understand Fire Damage Cleanup

8/28/2017 (Permalink)

Fire Damage How to Understand Fire Damage Cleanup Residential and commercial fire damage isn't easy to repair.

Fire Damage Restoration from a Trusted Source

When a fire rips through your home or business, the smoke damage and Fire Damage can be overwhelming. You don't know where to begin with your fire cleanup. You're dealing with a smoke smell that won't go away, smoke damage, soot damage, and fire damage.

Fire in the home and fire in the business can cause extensive damage. Fire damage restoration is not a job you should handle on your own. SERVPRO of North Shasta, Trinity & Tehema Counties professionals are able to deal with commercial fire damage and damage caused by fire in the home. As the top rated restoration company in Shasta County we can assist you with fire damage restoration from start to finish.

(530) 222-0200

Decisions after the Fire

Once the fire is over and the fire department considers the property to be safe after fire in the home or fire in the business, you have decisions to make. You may think you can board up your property and begin the fire cleanup process, but this is a job for the professionals. When residential or commercial fire damage strikes, you will be left with fire damage, soot damage, and smoke damage.

The smoke smell will be so heavy you are afraid it will never go away. SERVPRO of North Shasta, Trinity & Greater Tehama Counties can handle the fire cleanup and fire damage restoration job for you. We begin by choosing to board up your windows for safety purposes after evaluating the extent of fire damage after you have experienced fire in the home or fire in the business.

We will be able to deal with every aspect of your fire cleanup job after there has been a fire in the house or fire in the business. The process begins by using various types of industrial chemicals to clean all of the surfaces that have been affected by fire damage, soot damage, and smoke damage.

We can handle commercial fire damage and residential damage. The size of the property doesn't matter. We will put the processes in place to board up the property to protect it from intrusion, eliminate the smoke smell, and tackle every type of damage that has occurred.

The use of the proper tools, technique, and cleaning products will effectively address soot damage, as well as every other type of damage that has taken place.

If it is possible to salvage your property after residential or commercial fire damage, SERVPRO of North Shasta, Trinity & Greater Tehama Counties will help you to put this terrible time behind you. 

Residential and commercial fire damage isn't easy to repair, but a professional service will be with you every step of the way to help you cope during this difficult time. You will be able to get back to a normal life once your cleanup and restoration is over.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties - (530) 222-0200

SERVPRO Storm Restoration Services in Northern California, Shasta County and Redding

8/28/2017 (Permalink)

Storm Damage SERVPRO Storm Restoration Services in Northern California, Shasta County and Redding Hot and Cold Weather Damage

Northern California, Shasta County and Redding has a reputation for its ”HOT” summers and "Cold and Wet" winters, but those of us who live here know better!

Torrential rain for five months straight suddenly turns to blazing hot and dry summers in the Shasta, Whiskeytown and Lassen basin. 

The Pacific Northwest storms are relentlessly destructive to houses, property, and the contents within! Summer heat and the wildfires in Redding and the surrounding Shasta, Trinity and Tehama areas can be devastating, and assessing the aftermath may leave you feeling helpless.

Fortunately, our experts at SERVPRO of North Shasta, Trinity & Greater Tehama Counties are focused on restoring and repairing your property and contents rather than just replacing them. We understand the importance of personal belongings and can restore damaged items some would write off as ruined. SERVPRO can work with you and your insurance company to return your home to its preloss condition, and make it “Like it never even happened.”

Water damage from storms / roof and window leaks.

Our industry-leading water restoration techniques are second-to-none. Whether it’s a flooding emergency from a failed sump pump or a leaking roof or window, our crews can track the source of water and dry your home. We document the drying process using moisture detection equipment to ensure your property is completely dried. Sometimes water problems are in areas hidden from view, like in a crawlspace or attic. SERVPRO’s storm damage experts can find these water problems before they cause serious damage.

Mold mitigation.

Strong winter storms here in Northern California usher in heavy rains that may enter your home. If left untreated you can experience secondary damagesuch as moldSERVPRO of North Shasta, Trinity & Greater Tehama Counties follows strict guidelines and industry protocol when mitigating mold. We isolate the affected area using physical barriers and a negative air pressure chamber for proper remediation. Mold must be taken very seriously; it poses health risks, especially to those with asthma and low immune systems. It’s important to address any flooding issues as quickly as possible, because mold can begin to grow within 48-72 hours.

Restoration of heirloom / memorabilia / sentimental pieces.

Using advanced drying techniques, we can restore your home and help save your precious possessions such as: important papers, photo collections, books, certificates, electronics, and other fragile / delicate valuables.

Property damage / power lines and who to call.

ALWAYS stay away from power lines. Call your local utility company or 911 if you see any downed power lines. If you receive heavy storm damage from high winds or a tornado, your home may not be safe. Always remember,SAFETY FIRST, and let the authorities clear your property of any potential hazards before going back inside.

So when storm damage strikes, don’t despair! Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties at their emergency 24/7 phone # at (530) 222-0200 where a live person is always there to take your call and schedule a in-home consultation.

We’re a preferred vendor with most Northern California insurance companies. And our 1-4-8 Emergency Service guarantees: 1) within one hour of contact, we're on the phone to arrange services. 4) within four hours, we're on site to begin mitigation services. 8) within eight hours, we'll have a prepared statement and a plan of action outlined for you and your insurance company. 

Don’t leave your storm repair to just anyone. Trust the nationwide leader in storm cleanup at SERVPRO of North Shasta, Trinity & Greater Tehama Counties.

(530) 222-0200

Understanding Smoke Damage

8/25/2017 (Permalink)

Commercial Understanding Smoke Damage The hidden factors of fire and smoke damage.

Smoke Damage:  Seen and Unseen

There are two types of smoke damage after a fire, visible soot and invisible odor.

All fires are different, making it difficult to gauge the exact type of damage that will occur. However, SERVPRO of North Shasta, Trinity & Greater Tehama Counties will properly clean the contents of your home to ensure complete odor removal and the saving of seemingly-salvageable items.

          In most fire situations, there are three restoration alternatives, cleaning, resurfacing, and replacing.

          Cleaning is the removal of soot and foreign matters which are not an original part of the material itself. Cleaning is usually the quickest process and the preferred option for the insurance company and homeowner(s).

          Resurfacing is the process of taking a damaged piece of property or existing fixture in the home and redoing the surface of it to make it appear new. For example, if a house is not severely damaged by fire or smoke, but the paint on the walls gets damaged, the contractor can re-paint the walls. The contractor can also provide content refinishing as well as the reupholstering of furniture.

Resurfacing is a good option when the homeowner considers certain things as sentimental and/or irreplaceable. Resurfacing can be more costly than cleaning, yet less expensive than replacement. Insurance companies will also recommend this alternative to homeowners.

Replacement is used when items in the home are destroyed or are beyond economical repair. Replacement is usually the costliest option because the unsalvageable items are being replaced with something new.

When unexpected disaster strikes,  call us 24/7 SERVPRO® of North Shasta, Trinity and Tehama Counties to make it “Like it never even happened.” 530-222-0200. #SERVPRONorthShasta #SERVPRONorthShasta23Years #DISASTER #CaliforniaRealEstate #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories

Benefits of SERVPRO Professional Fire and Water Damage Restoration Services

8/25/2017 (Permalink)

Commercial Benefits of SERVPRO Professional Fire and Water Damage Restoration Services Tehama, Trinity, and Shasta Counties in Northern California - Getting Your Home and Business Back to Normal.

Fire and Water Damage Restoration Specifications

Fire damage could be the worst conditions to impact your home. Even a spark of flame can burst into fire causing substantial damage. For someone who has faced the wrath of fire damages SERVPRO of North Shasta, Trinity and Greater Tehama Counties understands how important it is to professionally clean smoke residue and sanitize the entire space.

Every property within the premises right from the furniture, flooring, windows, lighting and even the entire structure needs to be scraped off, requiring rebuilding. It is important to check whether the damage has caused an impact on the structural foundation to carry out the restoration work accordingly.

Emergency fire restoration professionals will access your home and provide an estimate of the impact of damage. Hence, the necessity of hiring professional restoration service is extremely necessary to prevent such damages further. Contractors skilled in providing such benefits can completely change the entire space to restore the original state to help residents recover from the loss.


Fire restoration procedures start by cleaning and drying up the water that is used in the extinguishing process. SERVPRO of North Shasta, Trinity and Tehama Counties uses equipment designed specifically to prevent further damage.

(530) 222-0200

Restoration processes are long and difficult tasks which can be performed appropriately by professionals in the field. Professional damage repair companies can assist in helping with the restoration service at any uneventful hour. Removing moisture prevents your residential space from mold, mildew and even bacterial development. Such professional team has the ability to perform thorough clean up procedures using the most appropriate tools available. These companies have the professional cleaning supplies and are equipped with the tools required for getting the work done.

Professional fire damage restoration also includes eliminating the smoke particles that are highly corrosive in nature. Smoke damage in residential spaces can leave chemical traces and even a bad odor that can last for years if not treated well. They incorporate proper skills in preventing both wet and dry damages due to smoke accumulation.

Professional companies with experience in fire damage restoration analyze the space damaged by fire. They will then provide a detailed report about the damage that has occurred to the property. Also, the contractors will be able to restore furniture and carpets affected by fire damage.

Fire restoration service providers must incorporate the most appropriate techniques in the industry. Regions located close to the cost are more affected by these impacts.

Call Us 24/7 - (530) 222-0200

Tehama, Trinity and Shasta counties in Northern California is one such area that is mostly affected by the tremendous climatic changes. We can access  premises that have been devastated, providing proper clean-up benefits. Those acquiring such services can easily restore their property back to its original value.

Fire Damage Restoration - Redding / Shasta County, CA

8/25/2017 (Permalink)

Fire Damage Fire Damage Restoration - Redding / Shasta County, CA Fire Damage Restoration - Redding / Shasta County, CA

Fire Damage Restoration Priorities

After fire damage takes place in a property, certain factors need careful consideration.

1. Turn off all electrical appliances to assist in proper disaster management.

2. Check for water leakage and seepage. This is primarily because more than often water damage can be more devastating than destruction due to a fire breakout. The after effects of extinguishing fire using water can be drastic to cope with.

3. Take photos of soot and accumulated dirt damage.Take pictures of the damage that has occurred which can be of great assistance when seeking help from your insurance claims company.

4.  Check for any salvageable items and household objects that can be recovered. Then you will require throwing away those items that essentially cannot be recovered. Contact the insurance company and make sure you bring all your documents and photos of the damage so you’ll exactly know what will be covered in the event of fire damage.

5.  Make a list of all the items that have been destroyed in the fire along with their original prices. This will enable you to recover the amount of funds to help restore your home after the damage. However, all such tasks can be quite hectic and having little or no experience in such areas can actually prove to be highly frustrating.

In such an event, it best to seek help from a fire damage and repair service company who can come over to access the amount of destruction taken place. Such professionals have the suitable training and license to ensure that this kind of damage is handled properly. 

Fire damage restoration requires the assistance of specialist in the field. SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides you with a valuable overview of  services, costs and consumer reviews that will help you greatly in narrowing down your searches.

For instance, there are several companies in areas that are the most effected due to fire and water damage from natural calamities. Most of these incidents are reportedly said to take place near the coastal areas and places most hit by intense weather conditions like excessive rainfall. In U.S alone the cases of fire and water damage is growing at enormous rate each year due to the various incidents that occur frequently.

Such places in North America like Redding, Shasta, Trinity and Tehama counties are known to be severely affected due to intense climatic conditions. Residents of the area have received professional guidance from local fire damage repair companies that provide the much needed assistance in such events. When looking for such companies make sure that you request for an average estimate of the costs required for damage recovery. This should also include the total cost of the services and the time needed to work on the project.

The damage repair company must be able to exhibit adequate expertise and generate experience related to the field. Also, verify whether the fire damage recovery provider is insured and licensed. There are several benefits to hiring fire damage repair assistance companies as they have the necessary tools and expertise to restore the home. Having a professional team to come over and indulge into the repair work is beneficial since it could be unsafe for you to handle hazardous toxins in the home without assistance. This kind of an expert damage recover service provider will also save you time and money. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties - (530) 222-0200

Hidden Mold - HEPA Vacuum Remediation

8/25/2017 (Permalink)

Mold Remediation Hidden Mold - HEPA Vacuum Remediation Hidden Mold Solutions - Water Damage Restoration

Hidden Mold and Microbial Growth

A home owner phoned us in a frenzy after discovering hidden mold damage to her rental property.  The tenants had moved out  a few weeks prior and when she went to take a look she noticed the musty odor throughout as well as some visible growth on the back of the kitchen wall.

She discovered only later just how bad this microbial growth or mold had been growing behind the cabinets. As it turns out, the water source was caused by a leak in the supply line to the sink.

The Solution

We contained the affected area to prevent cross contamination into unaffected areas of the home. Then, we began with our mold remediation process. All affected drywall and cabinets were discarded. The remaining wood framing was sanded and the entire area was detail cleaned with HEPA Vacuums and the room was placed under negative air to capture the mold and mold spores to return home to favorable air quality and begin reconstruction.

Mold Remediation

SERVPRO of North Shasta, Trinity and Greater Tehama Counties, as long-time professionals in the Mold Removal & Mold Remediation business, will be your #1 resource for all of your mold damage, mitigation and remediation services - (530) 222-0200

Give us a call - 24/7.  We would like to be your #1 resource for all your mold concerns and services.  

Crime Scene Cleanup - Hospital Grade Sanitation - Blood Borne Pathogens

8/25/2017 (Permalink)

Biohazard Crime Scene Cleanup - Hospital Grade Sanitation - Blood Borne Pathogens Crime Scene Cleanup - Homicide, Suicide or Other Serious Blood Spill in Your Home.

Removal: Biological Contaminants, Odors

Restoration: Property, Home and Livability

SERVPRO of North Shasta, Trinity & Greater Tehama Counties ensures every trauma scene meets or exceeds hospital-grade sanitation standards. SERVPRO of North Shasta, Trinity & Greater Tehama Counties employs trained service technicians who are skilled in removing harmful biological contaminants, as well as any lingering odors. As remediation specialists, our primary goal is to preserve the customer’s property and return the home to a safe, livable condition.

1. Three Zone Crime Scene Containment

Industry standard and proven sanitation techniques used by our technicians establish a "three zone" cleaning barrier. Three "maximum control" zones using plastic sheeting and bio-tape separate the contaminated area from other parts of the building. This prevents cross-contamination from occurring between clean and affected rooms:

  • The Control Zone is the contamination area, where work will take place.
  • The Buffer Zone is where technicians put on personal protective equipment, and fill disposal boxes.
  • The Clean Zone is designated to store tools and equipment, in order to prevent cross contamination.

During all stages of the sanitation process, SERVPRO of North Shasta, Trinity & Greater Tehama Counties technicians are fully protected by Personal Protective Equipment (PPE), including respiratory gear, a double layer of gloves, and hazmat suits designed especially for biohazard recovery.

We treat all crime scenes as if they contain a life threatening infection, because some of the worst viruses are known to survive in blood and biological materials. Statistics from the CDC show that 1 in 24 people has either HIV, Hepatitis B or Hepatitis C.

2. Biohazard Cleaning and Structural Removal

  •     Cleaning: SERVPRO of North Shasta, Trinity & Greater Tehama Counties technicians start by removing all traces of dirt, chemicals, blood and biological materials from the control zone. Personal property that cannot be remediated must be disassembled and disposed of as medical waste.
  •     Sanitization: After cleaning, technicians treat the control zone with disinfectants by spraying surfaces at precise intervals. Following treatment, the crew wipes all surfaces manually a second time before using adenosine triphosphate (ATP) fluorescence testing, the same technology used by hospitals to verify sanitation level.
  •     Deodorization: In the final step, Sterile Pros uses a deodorizer to eliminate the possibility of lingering odors. 

If you’ve had a homicide, suicide or other serious blood spill in your home, we know it’s an unbelievably painful experience for you. After the sirens fade, you’re the one left with the chaos, the pain and the mess. Besides blood and other body fluids, there may be damage to property, tear gas, fingerprint dust and chemicals. The investigation of crime scenes often yields cross-contamination from room to room. It may seem too overwhelming to even know where to start. That’s where we can help.

Our professional standards of conduct mean we have standardized practices which are built on meeting the most stringent state and local regulations regarding credentials, licensing, insurance and training.

CrimeSceneTape-BiohazardGlove

The moment we arrive, our teams are trained to use compassion, discretion and communication skills. They will take as much time as you need to understand the process, the costs and payment options. We will take pictures to help document the scene for you, and give you a written estimate.

Please phone 24/7 SERVPRO of North Shasta, Trinity & Greater Tehama Counties - (530) 222-0200

The Top 10 Essential Homeowner Money-Saving Tips

8/25/2017 (Permalink)

Community The Top 10 Essential Homeowner Money-Saving Tips Thermostat, Air conditioner, Sun, Fans, Shower, Air Filters, Laundry, Windows - Small Solutions for Big Savings

The Top 10 Essential Homeowner Money-Saving Tips

...for more information call SERVPRO of Greater Shasta, Trinity and Tehama Counties 24/7 - (530) 222-0200

Owning a home can be expensive.  Mortgage payments, utilities, maintenance and upkeep add up. We are all about making you life easier and have provided you with these money saving tips..

You don't have to be a home improvement expert to utilize these free and cheap methods that can make a huge difference!

Here are 10 of the best energy saving tips that will make your energy bills shrink.

1. Automate your thermostat or use a post-it note

In my first home, I would manually turn up the thermostat as I walked out the door to work, and I would manually adjust it down when I came home in the evening.

Last year I replaced all of the thermostats in my house with the Nest learning thermostat. It learns your schedule to keep your home comfortable when you are home. Nests’ are pricey, but according to the

Some energy companies send you a $249 Nest Thermostat at no cost when you sign up for certain plans. Others give you an instant $100 rebate – no paperwork necessary. Even more energy companies offer traditional mail-in rebates

I wish I had known about this before buying mine. Oh well, my mistake for you to learn. Check with your utility provider to see what might be available in your area.

Set your thermostat as high as you feel comfortable – try 78ºF or higher when you’re at home, and 85ºF when you’re away.

If you can’t get a free or discounted smart thermostat from your utility provider, you can go the manual route like I used to. Go get a sticky note, and put it on the door you take to leave your home. Write a reminder to change the thermostat as you walk out the door. Simple and free.

Savings: $173 year (average for a programmed thermostat)

Cost: $0 – $250 per thermostat

Time: Varies

2. Give your air conditioner some fresh air

Have you ever tried running really fast with a rag over your mouth? I haven’t either, but that’s what most people are expecting their AC units to do.

Many AC units are surrounded by shrubbery that can restrict the airflow needed to make the systems run optimally. Take a few minutes today or this weekend and look around your AC’s outdoor unit:

  • Provide at least 1’ of clearance all around the units.
  • Trim any bushes that are touching the units
  • Remove any leaves and dirt around the unit
  • Remove any other obstructions like that rotting Ping-Pong table leaning up against it
  • If there is significant mud or dirt inside the unit have it professionally serviced

Cost: FREE

Time: 20 minutes

3. Block out the sun

All of those windows in your home are the largest source of heat flowing inside during hot summer days.

Closing the blinds and/or curtains blocks the sun from coming inside in the first place and will help prevent it from heating up, reducing the need for the AC to cool it down. Blocking the sun is especially important on the western and southern facing windows that receive the most direct sunlight.

Savings: $15-$35 / year

Cost: FREE

Time: none

4. Use fans

A ceiling fan can make your room feel up to 7 degrees cooler. Fans will allow you to turn your AC up a couple extra degrees, saving even more money.

Savings: $35-$53 / year

Cost: FREE (assuming you have ceiling fans)

Time: none

5. Shower power

Do you take a hot shower in the summer steaming up the bathroom mirrors? If so you’re adding heat back into your home that needs to cool.

Take a quicker shower. And take a warm shower instead of a burning hot one. Using less hot water will also save energy.

Savings: $50 / year

Cost: FREE

Time: 10 minutes

6. Replace air filters

Replace your HVAC filters at least every 6 months, preferably every 3. Clogged, dirty filters block airflow and reduce your system’s efficiency. In the worst case scenario, a wrongly sized filter or dirty filter can cause your system to burn out, requiring replacement.

Never use a higher rated MERV filter than the one you replace, unless a licensed professional tells you otherwise. The MERV rating is listed on the filter, and it will be something like 8, 11, 13, 15, or more. The higher the rating the more dust the filter collects, but the harder the system has to work. Using a higher rated filter for a system not designed to handle it is bad news.

Savings: 5% – 15% / year on energy

Cost: $5-$30

Time: 10 minutes

7. Hang out your laundry

Yeah, I don’t do this either. It takes too long. In the summer, it’s too hot out.

For a long time, I used a clothes rack but now I have an even more ingenious way to dry my clothes.

I bought a bunch of plastic hangers to hang up ALL of my shirts, shorts, and pants. Now that I have to hang my clothes up anyway, I just pull them out of the washing machine and put them up on the hangers to dry. Boom! I’m just skipping the drying part because they dry in my closet – for free.

For the things I don’t hang up (socks) I’ve got a drying rack. It takes up very little space.

Savings: $80 – $250 / year depending on household size

Cost: $30 for hangers or racks

Time: Varies by method

8. A bright idea?

LED lighting runs cooler than incandescent bulbs. Only about 10% to 15% of the electricity that incandescent lights consume results in light. The rest is turned into heat, and that heat needs to be cooled by your AC system.

Last year I made the switch to LED lights – but not all of the lights in my house, and that’s key for saving money. Check out ‘Are LEDs worth it?’

I use Cree LED light bulbs in my house. I found them to have the most natural lighting (I tried four different brands).

Don’t forget to factor in the cost of the bulbs!

Savings: Varies on usage

Cost: $9 – $20 / bulb

Time: 2 minutes / bulb

9. Grilled to perfection

In the summer consider cooking primarily using the microwave, crockpot, or grilling outside to avoid heating up your home with the oven and stove.

Savings: At least a few bucks and your kitchen won’t be as hot.

Cost: FREE

Time: None

10. Fix leaky windows

If you have a 1/64 inch gap around a single window – which is REALLY TINY – it is the equivalent of a 3.27 square inch hole in your wall – which is REALLY BIG.

If you have a 1/32 inch gap around a single window, it is the equivalent of a 6.5 square inch hole in your wall. That’s big enough to put your fist through!

If you have ten windows in your house, that’s a lot of big holes that are draining your wallet year after year.

To determine if your windows are leaky close all your windows, doors, and the flue damper in your chimney if you have a fireplace. Use a stick of incense and move it around each window to see if there is air flow. If there is, you’ve got a leak!

Weather-stripping is an easy and cost-effective way to save money on energy costs and improve comfort by reducing drafts. It’s something any homeowner can do. Peel-and-stick weather-stripping is easy and useful for sealing drafts:

  1.  Remove any dirt and grease from the window jambs or sash.
  2. Dry the areas with a rag.
  3. Cut the weatherstrip to the right length
  4. Peel off the back
  5. Press the sticky part to the surface.

Now check your windows from the outside

  1. Inspect for any cracked or damaged caulking around the windows where the casing meets the house, and around the window frame.
  2. Scrape and clean away any damaged caulking
  3. Apply a fresh bead of paintable acrylic latex to reseal the window. 

Savings: 10%–20% of your heating and cooling costs per year

Cost: $30-$50

Time: 2–3 hours

Water Damage Prevention

8/25/2017 (Permalink)

Water Damage Water Damage Prevention Water Damage occurs in the most unexpected places!

Water Damage Prevention

Water damage can lead to wood rot, peeling paint, insect infestation, shorter lifespan of roofing and siding increasing maintenance cost. 

Rainwater and Snowmelt - Water Damage Prevention

Windows/Doors: Check for leaks around your windows and doors, paying extra attention near the corners. Peeling paint could be signs of water getting into the wood.  Discolored paint or caulking, swelling of the window or door frame could be signs of water damage. 

Roof: Repair or replace shingles around any area that allows water to penetrate the roof sheathing. Leaks will most commonly be found around chimneys, plumbing vents and attic vents. To find the source of a ceiling leak, measure its location from the nearest outside wall and then locate this point in the attic using a measuring tape. Water may run along the attic floor, rafters, or truss for quite a distance before coming through the ceiling. 

Foundation and Exterior Walls: Seal any cracks and holes in external walls, joints, and foundations. 

Plumbing: Check for leaking faucets and dripping or "sweating" pipes. Inspect washing machine hoses for bulges, cracks or wetness. Replace them every few years or sooner if problems are found. Inspect the water heater for signs of rust or water on the floor. 

Landscaping: Keep trees trimmed so that branches are  7 feet away from any exterior house surface. This will help prolong the life of your siding and roof and prevent insects from entering your home from the tree. Vines growing on the side of a home can help open cracks in the siding, which allows moisture the house. If water damage does occur, you can minimize the damage by addressing the problem quickly. If water is flowing into the home from burst piping or damaged appliances, shut off the water supply,  found outside the house or at the meter.  

When disaster strikes call us 24/7 - (530) 222-0200

 SERVPRO® of North Shasta, Trinity and Tehama Counties will help to make it

“Like it never even happened.”  

#SERVPRONorthShasta #SERVPRONorthShasta23Years #DISTASTER #CaliforniaRealEstate #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories

Homeowners: Professional Storm Damage Tree Work

8/25/2017 (Permalink)

Storm Damage Homeowners: Professional Storm Damage Tree Work Unexpected severe storm property damage. Call the Tehama, Trinity and Shasta County Professionals.

Storm Damaged Property and Fallen Trees

For the “do-it-yourself” homeowner, outsourcing tree work may seem like an unnecessary expense. But in reality, the costs of tackling tree care on your own can run high — damaged property, hospital bills, and a ruined landscape aren't cheap.

“Most homeowners simply don't have the tools, knowledge or experience necessary to safely attempt their own tree work,” says Tchukki Andersen, BCMA, CTSP* and staff arborist with the Tree Care Industry Association (TCIA).

“We hear many unfortunate stories each year of homeowners getting severely injured or killed while attempting this dangerous, and often misunderstood, work on their own.”

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the professional staff and systems in place to deal with property damage from storms and fallen trees.

Call Us 24/7 at (530) 222-0200

Water Heater Blowout Creates Terrible Mold Problem

8/25/2017 (Permalink)

Mold Remediation Water Heater Blowout Creates Terrible Mold Problem Mold caused by a leaking water heater.

Professionally Handling Toxic Mold Damage

We are experienced at handling the most extreme of toxic mold situations SERVPRO of North Shasta, Trinity and Greater Tehama Counties is available 24/7 - (530) 222-0200

On this particular mold project the customer was away at another home, and when they returned after not being in the home for over a month, they found the water heater in the garage had blown off and was still leaking. A bad hail storm ensued and helped wreak havoc on the home also.

This steam and water created a terrible mold problem in their garage.

We were able to help this homeowner by removing everything in the garage, sheet rock and insulation, and by soda blasting the remaining stud walls.

If disaster should ever strikes, make sure to call SERVPRO® of North Shasta, Trinity and Tehama Counties to make it “Like it never even happened.” 530-222 0200. 

#SERVPRONorthShasta #SERVPRONorthShasta23Years #DISASTER #CaliforniaRealEstate #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories

The Toxic Chemicals and Fumes of Fire Damage

8/25/2017 (Permalink)

Fire Damage The Toxic Chemicals and Fumes of Fire Damage Getting fire damage taken care of quickly.

Mitigating Fire Damage - Toxic Fumes, Deposits and Chemicals

If you have never had to deal with fire damage in your home before, then you may not realize how big of a problem it can be. If your home catches on fire, there are many toxic chemicals that will be released as the various items around your house catch fire.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is committed to a fast and professional response.

Call Us 24/7 - (530) 222-0200

The smoke that is produced by the fire in your home will quickly cover everything with toxic black deposits. If you attempt to move back into your home even after the fire is put out but before it is deemed safe by professionals, you will be putting yourself directly in the path of all the toxic fumes that are being left by the smoke residue.

Another thing that you might find is that there is extensive fire damage to the rafters in your roof, which can cause an unsafe condition. Because of this, it is not suggested to enter your home again after the fire is put out until you have had a professional restoration crew take a look at the fire damage and see how bad it is. Usually the home will need to be cleaned up before you can safely move back in with your family.

Over the years of working with victims of fire damage, our team at SERVPRO of North Shasta, Trinity & Tehama Counties has helped many homeowners restore their property.

While a fire can be a traumatic event, there are steps you can take to mitigate the long-term effect that it has on your life. Getting the fire damage taken care of quickly afterwards is a great way to move forward.

(530) 222-0200

Northern California Emergency Disaster Cleanup - Flood, Fire, Mold, Smoke & Soot

8/25/2017 (Permalink)

Commercial Northern California Emergency Disaster Cleanup - Flood, Fire, Mold, Smoke & Soot Let us help you get your life back to normal after any emergency.

With any disaster in the Northern California region of Shasta, Trinity and Tehama Counties, cleanup can be a hassle. The mess left by floods, fires, or mold is a lot to handle by yourself.

Sometimes the most damaging thing from a fire is the smoke and soot that comes with it. Our cleaning professionals will remove any traces and odor left by smoke and soot after a fire. Getting rid of the mess after a fire is a difficult job, and it requires knowledge and experience to be completely successful.

The same is true when it comes to removing mold, mildew, and sewage. With our trusted professionals, you can be sure the damage from any disaster will be minimized as much as possible. Cleaning services from SERVPRO North Shasta, Trinity & Greater Tehama Counties will take care of these messes so you don’t have to!

(530) 222-0200

Meet Our Team

Company Profile

If you’ve already had to deal with the stress of a disaster, let us take the stress out of the cleanup. We are available 24/7 to help with any emergency, at any time. Contact us today, and our professional cleaning services will take care of any emergencies you have.

Northern California Wind and Storm Damage – Crisis Recovery

8/25/2017 (Permalink)

Storm Damage Northern California Wind and Storm Damage – Crisis Recovery Don’t let wind or storm damage keep you out of your office or home longer than necessary.

SERVPRO of North Shasta, Trinity & Tehama Counties Storm Damage Recovery

High winds and storms can cause serious damage to buildings and homes – sending trees through windows, ripping off siding and shingles, and causing severe structural damage. If you are the victim of storm damage, call us 24/7

(530) 222-0200 

Homeowners and businesses in Shasta, Tehama and Trinity counties have looked to our professional services since 1993. Our team has vast experience in insurance restoration, insurance adjusting and construction. In the wake of a storm, homeowners and businesses can count on us 24/7. Our storm damage restoration professionals offer turnkey services to get properties back to normal.

When we work for you, you have a trusted partner in every step of the storm damage recovery process, from re-installations to repairs and temporary board-ups. Moreover, our 24-hour disaster response service means that no matter when a Northern California storm hits, we’ve got you covered. Our services include:

• Inspection to determine the extent of storm damage
• Negotiations with your insurance company to ensure you get a fair settlement
• Cleanup of debris
• Temporary security measures that include board-ups for doors, windows, roofs, etc.
• Emergency tree removal
• Window replacement
• Siding damage repair
• Roof damage repair

Don’t let wind or storm damage keep you out of your office or home longer than necessary. Contact us at SERVPRO North Shasta, Trinity & Greater Tehama Counties for fast response, personalized solutions, and excellent results.

We specialize in restoration of water, smoke, fire, or storm damage, as well as vandalism and any other disaster that affects your property. The stress and trauma of a catastrophe is bad enough – don’t let restoration and cleanup be additional worries.

(530) 222-0200

Water and Storm Damage Through the Roof - Mold and Ceiling Stains

8/25/2017 (Permalink)

Storm Damage Water and Storm Damage Through the Roof - Mold and Ceiling Stains Professional Restoration for Unpredictable Storm Damage - SERVPRO of North Shasta, Trinity & Greater Tehama Counties - Northern California

Unpredictable Water and Storm Damage

Bad weather can be unpredictable, and when it is, homes are at risk of suffering storm damage. The worry is that it’s often difficult to tell just how serious the damage is.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties understands the process of water damage through the roof and has years of experience.

Homeowners often ignore what is seemingly minor damage, not knowing that it is actually causing major issues within the building’s structure. Remember, serious storm damage is not always immediately visible. It may seem like there’s nothing to worry about, but actually, mold growth and ceiling stains are very often signs of a more sinister problem.

Phone Us 24/7 (530) 222-0200

Schedule an appointment for us to come and take a look ASAP. If you wait for obvious signs of damage, you may be putting your entire home at risk. Moreover, if your roof or other structural elements have suffered storm damage, your insurance should cover the cost of repair and restoration.

Meet Our Crew

Company Profile

SERVPRO North Shasta, Trinity & Greater Tehama Counties is a fully licensed general contractor specializing in insurance restoration. We also offer 24/7 emergency home restoration services on mold, water, fire, smoke and storm damage, as well as vandalism or any other disaster that may strike your home.

Expert Advice:Home Basement Mold and Water Damage

8/25/2017 (Permalink)

Mold Remediation Expert Advice:Home Basement Mold and Water Damage Flooded basement caused by a recent Northern California storm.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties

"A plumbing pipe broke in a house while the owners were away," according to the owner of a mold removal and water restoration business in Northern California.

"In the basement, there was 5 ft of water. Because it was summer, the water evaporated and rose to the upper floors in the day, and then rained back down into the basement during the night. The humidity was so high that we had to pry the front door open.”

"Once inside, there was something even more surprising. Everything was covered with mold – every wall, every carpet, every bed and every chair. There was even mold on the piano’s felt hammers. The house was literally infested from top to bottom."

"The mold removal expert attributed the enormity of the damage to the fact that mold had existed for several weeks before being discovered. Nonetheless, he said, any type of flooding in a home – whether caused by a bashing from Mother Nature, a clogged sewer line or a broken pipe – can cause serious problems."

"He warns people that there are some things you should never do when water is where it doesn’t belong, the most important of which is not to touch anything electrical if you’re standing on a wet floor. While this might seem obvious, you’d be surprised at the number of people who have a flooded basement and casually wade through the water in order to turn off appliances or switch lights on. Just a few inches of water can saturate electrical outlets near a floor. In fact, said the mold removal and water restoration expert, you should not be there in the first place – it is very dangerous."

SERVPRO of North Shasta, Trinity & Greater Tehama Counties in Northern California has been in the mold and water damage repair business since 1993.  

Call Us 24/7 (530) 222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties 24 Hour Emergency Water Damage Service

8/23/2017 (Permalink)

Water Damage SERVPRO of North Shasta, Trinity & Greater Tehama Counties 24 Hour Emergency Water Damage Service Immediate Action on Water Damage.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today: (530) 222-0200

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of North Shasta, Trinity & Greater Tehama Counties

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Company Profile

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • ASD - Applied Structural Drying Technician
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program
  • CCT - Carpet Cleaning Technician
  • OCT - Odor Control Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • HST - Health and safety Technician
  • OSHA - Other Training
  • IICRC Certified Firm

Faster to your Redding, CA - North Shasta County Water Damage Event

8/23/2017 (Permalink)

Water Damage Faster to your Redding, CA - North Shasta County Water Damage Event Water Damage and Property Restoration

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (530) 222-0200

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of North Shasta, Trinity & Greater Tehama Counties

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Company Profile and Certifications

North Shasta, Trinity & Tehama County California Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/23/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall.

Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Shasta County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (530) 222-0200

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of North Shasta, Trinity and Greater Tehama Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (530) 222-0200

When Storms or Floods hit North Shasta, Trinity & Greater Tehama Counties, California, SERVPRO is ready!

8/23/2017 (Permalink)

Storm Damage When Storms or Floods hit North Shasta, Trinity & Greater Tehama Counties, California, SERVPRO is ready! Quick Response Teams Available

Storm Damage

Our highly trained crews are ready to respond 24/7 to storm or flood damage in North Shasta, Trinity & Greater Tehama Counties, California.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties  specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Shasta County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (530) 222-0200

North Shasta, Trinity & Greater Tehama County, California - Quick Response to Flood and Storm Natural Disasters

8/23/2017 (Permalink)

Storm Damage North Shasta, Trinity & Greater Tehama County, California - Quick Response to Flood and Storm Natural Disasters Flood and Storm Quick Response by SERVPRO of North Shasta, Trinity and Greater Tehama Counties (530) 222-0200

Redding and Shasta County California flood and storms are among the most frequent and costly natural disasters.

Rain conditions that cause floods include heavy or steady rain for several HOURS or days that saturates the ground. Flash floods occur suddenly due to rapidly rising water along a stream or low-lying area.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties recommends being prepared with a home evacuation plan including the following items:

  • Sand bags you can pick them up locally
  • Water—at least a 3-day supply; one gallon per person per day
  • Food—at least a 3-day supply of non-perishable, easy-to-prepare food
  • Flash lights
  • Battery powered radio
  • Extra batteries
  • First aid kits
  • Medications (7-day supply) and medical items 
  • Multi-purpose tool
  • Sanitation and personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket

SERVPRO of North Shasta, Trinity and Greater Tehama Counties takes the risk away from further damage to you home by attempting to clean it yourself.  

Call Us 24/7 -  (530) 222-0200

We will be there anytime day or night!  We will secure your property, assess the damage, provide a free estimate and work directly with your insurance company to help alleviate your stress.

Safety Recovery Tips after the Storm:

  • Return home only when officials have declared the area safe.
  • Before entering your home, look outside for loose power lines, damaged gas lines, foundation cracks or other damage.
  • Parts of your home may be collapsed or damaged. Approach entrances carefully. See if porch roofs and overhangs have all their supports.
  • Watch out for wild animals, especially poisonous snakes that may have come into your home with the floodwater.
  • If you smell natural or propane gas or hear a hissing noise, leave immediately and call the fire department.
  • If power lines are down outside your home, do not step in puddles or standing water.
  • Keep children and pets away from hazardous sites and floodwater.

Does Your Shasta, Trinity or Tehama County California Home Have A Mold Problem?

8/23/2017 (Permalink)

Mold Remediation Does Your Shasta, Trinity or Tehama County California Home Have A Mold Problem? Mold Remediation

Mold damage can spread through a home in as little as 48 hours.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Meet Our Crew

Company Profile and Certifications

If You See Signs of Mold, Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties 27/4 at: (530) 222-0200

Redding, North Shasta, Trinity and Tehama County Residents: Follow These Mold Safety Tips If You Suspect Mold

8/23/2017 (Permalink)

Mold Remediation Redding, North Shasta, Trinity and Tehama County Residents:  Follow These Mold Safety Tips If You Suspect Mold Specializing in Mold Cleanup and Restoration.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of North Shasta, Trinity & Greater Tehama Counties for mold remediation services 24/7: (530) 222-0200

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (530) 222-0200

Shasta, Trinity & Tehama County California Smoke and Soot Cleanup

8/23/2017 (Permalink)

Fire Damage Shasta, Trinity & Tehama County California Smoke and Soot Cleanup Fire and Smoke Damage Expertise and Experience

Fire, Smoke and Soot Damage Can Cause a Pervasive Odor in Your Shasta County, CA Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire.

Before restoration begins, SERVPRO of North Shasta, Trinity & Greater Tehama Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Meet The Team

SERVPRO of North Shasta, Trinity & Greater Tehama County - Company Profile

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (530) 222-0200

Tips for Safe Summer Grill Cleaning

8/23/2017 (Permalink)

Fire Damage Tips for Safe Summer Grill Cleaning Delicious Food! Easy Cleanup!

If you're a Redding / Shasta County local, you know how gorgeous the weather can be in the summer. Our beautiful blue skies and high temps always inspire a barbecue. After you grill, watch some TV and catch up with your pals, then, it's time to clean up.

It's a job that nobody likes to do, but it has to be done. A grill that's mired in excessive grit and soot can become a hazard and could lead to fire damage on your property.

If you're already trying to deal with extensive fire damage, don't panic, because SERVPRO of North Shasta, Trinity & Greater Tehama Counties got your back. With 24/7 emergency service and highly trained technicians on call, SERVPRO can respond faster to any size disaster.

(530) 222-0200

It's a hassle to get your grill back in top shape, but with these four tips for grill cleaning, you'll have a spotless grill in no time.

  1. Safety First!

Always make sure to follow proper safety procedures! This is true whether you're looking to spot clean after you've grilled food or you're gunning for a more in-depth, thorough cleaning.

Ensure that each of the knobs is OFF. Next, you are using propane, make sure the tank is closed. Following that, check that the grill is on a stable, even surface; and that the grill is no longer hot before you touch any of its individual parts without protection.

  1. Quality Grilling Utensils

Your grill brush is an important tool that you don't want to skimp out on.

What makes a great grill brush? You'll want a brush that has smaller bristles and multiple heads. Also, a long handle so that you can scrub while the gratings are still hot, and one that's durable. You'll also want to make sure that whatever brush you pick up is a good match for the size and type of grill that you're using.

  1. Food and Grease Excess Residue

It's never a bad idea to crank the grill up to its highest setting after you're done the cooking so that it can burn off excess grime. This can make your post-barbecue spot clean easier.

  1. Outside Grill Surfaces Clean

Ensuring that the exterior of the grill is spotless is as important as maintaining the cleanliness of its interior. It's an easier job than the inside, though; all you'll need is soapy water and a rag

Restoring Your Redding / North Shasta, Trinity & Tehama County California Commercial Property After A Water Damage Event

8/23/2017 (Permalink)

Commercial Restoring Your Redding / North Shasta, Trinity & Tehama County California Commercial Property After A Water Damage Event Let SERVPRO of North Shasta, Trinity & Greater Tehama Counties add new life to your commercial property!

Commercial Water Damage Events: Flexible Response 

Flooding and water damage events at Redding and Shasta County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals at SERVPRO of North Shasta, Trinity & Greater Tehama Counties are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

We are available 24/7 - (530) 222-0200

About SERVPRO of North Shasta, Trinity & Greater Tehama Counties

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Company Profile

SERVPRO of North Shasta, Trinity & Greater Tehama Counties - Northern California's Commercial Drying Specialists

8/23/2017 (Permalink)

Commercial SERVPRO of North Shasta, Trinity & Greater Tehama Counties - Northern California's Commercial Drying Specialists Our Quick Response Ensures Open Doors For Your Customers.

IICRC - Pursuit Of Perfection in Keeping Shasta, Trinity and Tehama California Counties Dry 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is always looking for ways to better serve the Northern California community. In this pursuit, the Institute of Inspection Cleaning and Restoration Certifications (IICRC) have declared the North Shasta, Trinity & Greater Tehama Counties team have met the standards and requirements for the Commercial Drying Specialist (CDS) title!

Since 1972, The IICRC has certified and developed certifications and standards for inspection, cleaning and restoration. The IICRC also serves as valuable consumer referral source for certified technicians and firms. They provide education and testing in a similar fashion to a university. There are prerequisites that must be met before an individual or a company can gain certification in a particular course or track. The course and description page even resembles a college coursework curriculum! All of this means SERVPRO of North Shasta, Trinity & Greater Tehama Counties always works to exceed industry standards.

Call Us 24/7 - (530) 222-0200

Having the ability to offer companies commercial drying is a huge benefit for Northern California businesses of any size. SERVPRO of North Shasta, Trinity & Greater Tehama Counties can dry buildings in a more efficient and effective manner than ever before. This is especially true in emergency situations where businesses need their doors open quickly.

Whether it is a downtown Redding hotel or a condo complex, SERVPRO of North Shasta, Trinity & Greater Tehama Counties can respond quickly to reduce downtime. Keep our number in your cellphone in case an emergency arises!

(530) 222-0200

Nobody Wants a Moldy Bathroom in Shasta County

8/23/2017 (Permalink)

Mold Remediation Nobody Wants a Moldy Bathroom in Shasta County Strategies for your Mold Free Bathroom!

You may already know SERVPRO of North Shasta, Trinity & Greater Tehama Counties employs highly trained mold remediation technicians that tackle commercial jobs large and small. However, mold also appears in homes in various situations. So let’s prevent mold appearing in one place we have seen it often - in your bathroom!

Understanding how and why mold grows in a bathroom will help to prevent it's appearance. Bathroom mold is most commonly caused by excessive dampness. So try these tips to keep or clean it out.

  1. Steam moisture on your mirror is fun to draw on! It is important to run your exhaust fan while you shower or bathe. Let it continue to fan out the moisture for twenty minutes after you bathe as well.

  2. Squeegee the tile and your bathroom wall to rid it of excessive moisture as well. Also, make sure the tile is waterproofed with a standard grout sealer.

  3. If you currently have mold, use the 90/10 water / bleach blend to scrub it away and call the professionals at SERVPRO of North Shasta, Trinity & Greater Tehama Counties to check for any unseen mold in your crawl spaces or attics.

    Call Us 24/7: (530) 222-0200

Mold is nobody’s friend, so give it the boot and breathe easy again! We are here to handle any jobs.

Shasta County, CA - Choosing a Disaster Restoration Provider

8/22/2017 (Permalink)

Disaster Restoration Provider - The Right Choice

Making sure you are getting a fair and low price is important, but not as important as making sure you get a business that is reputable. Remember that cost savings can disappear quickly after a business does shoddy work, accidents or other issues occur. Most importantly, when the insurance is paying the bill it’s very important that you are getting a fair price and your insurance company recognizes the value of the contractor doing the work and agrees to pay the bills.

Putting price aside, when evaluating restoration providers, the 3 most important factors are explored and why you should consider. 

#3- Certifications

When dealing with cleaning and restoration work, there are tons of technical aspects that must be handled correctly. You need to make sure your provider’s employees have the required skills that are necessary for the types of disasters you are likely to face. The Institute of Inspection Cleaning and Restoration Certification (IICRC) establishes the standards and certifications for remediation of dry, mold, fire and smoke damage. A good restoration provider will have many staff members with one or more IICRC certifications. If your building is LEED certified or your organization deals with hazardous materials or sterile environments, specialized skill sets are even more important. 

Tip: To get a good idea of sense of commitment to quality, ask prospective restoration providers about their training philosophy and programs, in addition to what types of certifications they have in house. 

#2- Experience and Customer Service

If you have been lucky enough not to have to deal with a disaster, then you would not just how confusing and sometimes overwhelming it is to deal with the recovery and insurance claims process can be. By choosing to work with an experienced and reputable provider it can help reduce stress and confusion in a couple of ways.

One, a good provider can help you better understand and prepare for disasters you’re likely to face in your area, making sure you get clear answers to questions about the disaster recovery planning process.

(Here at SERVPRO of North Shasta we can make you a personalized Emergency Response Plan.)

Two, their experienced insights can be invaluable for making educated decisions that keep the claim’s process moving along smoothly. 

Tip: Make sure to find providers with extensive insurance restoration-related work rather than just the work itself. 

#1- Safety

Unlike construction job sites, restoration job sites often present unique challenges for the owners and the restoration providers. As an example, at a restoration site it may be possible to keep parts of the building occupied while specific areas or features of the building are being restored. In these situations, ensuring the safety of the occupants is critical to limiting potential liabilities. That could mean anything from properly securing electrical cords so they don’t create tripping hazards to figuring out how to protect occupants from falling debris. 

Tip: Find a restoration company that emphasizes safety with a good safety program. 

Going the Extra Mile

SERVPRO of North Shasta, Trinity, and Greater Tehama Counties employs professionals with a vast array of remediation as well as certifications from IICRC and SERVPRO Inc for Water, Fire/Smoke, Mold, and BIO. Safety is our number one priority always. We provide safety training to all of our staff on a continuous basis. If you are looking for a restoration provider, need a personalized Emergency Response Plan, or just a question about a disaster, we would love to hear from you.

Insurance Policy Claim Tips - Faster Approval

8/22/2017 (Permalink)

Insurance Policy Claim Tips - Faster Approval

Reading up on your current insurance policy and being aware of a few key tips can make your recovery time and costs easier when the unexpected occurs - natural disaster, fire or flood.

Here are four tips to a help make your insurance claim smoother:

1. Insurance is about the Contract, not about Feelings

It is important for you or someone attached to the insurance has a solid understanding of all current insurance policies. This is crucial because once the loss occurs, everything that happens from an insurance perspective is dictated by the policy and nothing else matters. To put it another way, insurance is not about feelings but about the contract.

To keep you in your home or your business operating, you need to get the claims process moving. Have a thorough understanding of what your policy covers regarding repairs. If not, you might be paying for unexpected expenses and/or run into costly delays.

As an example, most insurance companies have a policy that puts the responsibility of securing the loss to prevent further damage on the owner. If you are unaware of this policy and more damage occurs, you may end up having to cover the bill yourself. This scenario is not uncommon. As an example, if wind damages your roof and you do not cover the roof before it rains; all water damage could end up being your responsibility to pay for.

  1. Organized and Detailed Record Keeping

Secure your insurance records in a fire and water proof box and know where to find it; this way when disaster happens whether you are around or not they can be found. As a result, the claim can continue to move forward; getting you the much-needed insurance checks sooner.

Claims from insurance companies are based on details - receipts, photos, estimates.  It’s important to remember that for insurance adjusters, details are everything. Gather as much information as you can from contractors that come and do estimates, the more you are informed the better.

  1. Maintain a Central Point of Contact

Sometimes it is not always possible, but ideally you want a limited number of contacts for contractors and your insurance company to deal with. Most of the time your insurance company will be working directly with the contracted party doing the work, so it is important to have a limited number for them to have to contact to get approvals from and send updates to.

Mitigate confusion and miscommunication through a select number of contacts.  Everything will move faster.Make sure you speak with your insurance company and see if your Point of Contact will be able to respond for you on all parts of the claim and if not know what parts of the claim you will have to handle.

4. Disaster Recovery Service Provider - Plan Ahead

You maintain freedom of choice.  This last tip is very important because when a loss occurs, you may need to act quickly. As stated in the “Understand Your Policy” section it is your obligation to secure your property after a disaster. Knowing who to call ahead of time will make things less stressful and can potentially save you money in the long run. Not sure who to call? You can always contact your Insurance Agent and ask them who their preferred contractors are in North Shasta County, CA.

Never forget, you get to choose who you work with not your insurance. SERVPRO Of North Shasta, Trinity, and Greater Tehama Counties is always here 24/7 and 365 days of the year for all you Water, Fire, Mold, and Trauma Losses!

Top 3 Criteria for Choosing A Restoration Provider

6/9/2017 (Permalink)

General Top 3 Criteria for Choosing A Restoration Provider Be Prepared

Too many times the selection of a disaster restoration provider is based on price.

Making sure you are getting a fair and low price is important, but not as important as making sure you get a business that is reputable. Remember that cost savings can disappear quickly after a business does shoddy work, accidents or other issues occur. Most importantly, when the insurance is paying the bill it’s very important that you are getting a fair price and your insurance company recognizes the value of the contractor doing the work and agrees to pay the bills.

Putting price aside, when evaluating restoration providers, the 3 most important factors are explored and why you should consider. 

#3- Certifications

When dealing with cleaning and restoration work, there are tons of technical aspects that must be handled correctly. You need to make sure your provider’s employees have the required skills that are necessary for the types of disasters you are likely to face. The Institute of Inspection Cleaning and Restoration Certification (IICRC) establishes the standards and certifications for remediation of dry, mold, fire and smoke damage. A good restoration provider will have many staff members with one or more IICRC certifications. If your building is LEED certified or your organization deals with hazardous materials or sterile environments, specialized skill sets are even more important. 

Tip: To get a good idea of sense of commitment to quality, ask prospective restoration providers about their training philosophy and programs, in addition to what types of certifications they have in house. 

#2- Experience and Customer Service

If you have been lucky enough not to have to deal with a disaster, then you would not just how confusing and sometimes overwhelming it is to deal with the recovery and insurance claims process can be. By choosing to work with an experienced and reputable provider it can help reduce stress and confusion in a couple of ways.

One, a good provider can help you better understand and prepare for disasters you’re likely to face in your area, making sure you get clear answers to questions about the disaster recovery planning process.

(Here at SERVPRO of North Shasta we can make you a personalized Emergency Response Plan.)

Two, their experienced insights can be invaluable for making educated decisions that keep the claim’s process moving along smoothly. 

Tip: Make sure to find providers with extensive insurance restoration-related work rather than just the work itself. 

#1- Safety

Unlike construction job sites, restoration job sites often present unique challenges for the owners and the restoration providers. As an example, at a restoration site it may be possible to keep parts of the building occupied while specific areas or features of the building are being restored. In these situations, ensuring the safety of the occupants is critical to limiting potential liabilities. That could mean anything from properly securing electrical cords so they don’t create tripping hazards to figuring out how to protect occupants from falling debris. 

Tip: Find a restoration company that emphasizes safety with a good safety program. 

Going the Extra Mile

SERVPRO of North Shasta, Trinity, and Greater Tehama Counties employs professionals with a vast array of remediation as well as certifications from IICRC and SERVPRO Inc for Water, Fire/Smoke, Mold, and BIO. Safety is our number one priority always. We provide safety training to all of our staff on a continuous basis. If you are looking for a restoration provider, need a personalized Emergency Response Plan, or just a question about a disaster, we would love to hear from you.

Four Tips Too a Smoother Insurance Claim

6/9/2017 (Permalink)

General Four Tips Too a Smoother Insurance Claim Hopefully your claim will be smooth and approved!

Four Tips Too a Smoother Insurance Claim

Have you read up on your current insurance policy?

If you answered no, we understand. It’s not the easiest reading, but when a natural disaster occurs, knowing a few key things about your insurance can make your life easier with the recovery time and costs.

Here are four tips to a help make your insurance claim smoother:

1.Understand Your Insurance Policy

It is important for you or someone attached to the insurance has a solid understanding of all current insurance policies. This is crucial because once the loss occurs, everything that happens from an insurance perspective is dictated by the policy and nothing else matters. To put it another way, insurance is about the contract, not about feelings.

To keep you in your home or your business operating, you need to get the claims process moving. Make sure you have a good understanding of what repairs need to be done and what your policy covers. If not, you might be paying for unexpected expenses and/or run into costly delays. As an example, most insurance companies have a policy that puts the responsibility of securing the loss to prevent further damage on the owner. If you are unaware of this policy and more damage occurs, you may end up having to cover the bill yourself. This scenario is not uncommon. As an example, if wind damages your roof and you do not cover the roof before it rains; all water damage could end up being your responsibility to pay for.

  1. Keep Detailed, Organized Records

Make sure to have your records gathered in one place and that some else knows where to find them; this way when disaster happens whether you are around or not they can be found. As a result, the claim can continue to move forward; getting you the much-needed insurance checks sooner.

Insurance companies pay claims base on details that you give them. It’s important to remember that for insurance adjusters, details are everything. Gather as much information as you can from contractors that come and do estimates, the more you are informed the better.

  1. Assign a Single Point of Contact, When possible

Sometimes it is not always possible, but ideally you want a limited number of contacts for contractors and your insurance company to deal with. Most of the time your insurance company will be working directly with the contracted party doing the work, so it is important to have a limited number for them to have to contact to get approvals from and send updates to. By having a limited number of Point of Contacts you will lessen the amount of confusion and miscommunications on both sides helping you to keep things move faster. Make sure you speak with your insurance company and see if your Point of Contact will be able to respond for you on all parts of the claim and if not know what parts of the claim you will have to handle.

4.Find Your Service Providers Ahead of Time

This last tip is very important because when a loss occurs, you may need to act quickly. As stated in the “Understand Your Policy” section it is your obligation to secure your property after a disaster. Knowing who to call ahead of time will make things less stressful and can potentially save you money in the long run. Not sure who to call? You can always contact your Insurance Agent and ask them who their preferred contractors are in this area. Never forget, you get to choose who you work with not your insurance. SERVPRO Of North Shasta, Trinity, and Greater Tehama Counties is always here 24/7 and 365 days of the year for all you Water, Fire, Mold, and Trauma Losses!

Leaky Roof Causes Major Damage

4/28/2017 (Permalink)

You’re about to climb into bed and you notice a small leak in the ceiling.  You put a bucket under it to catch the water.  It’s an exceptionally stormy winter night and the rain is pounding.  At 3 am, you wake from a loud crash and the sound of water rushing into your home.  You go into the living room and see a small waterfall!  It may seem like the end of the world at that moment.  What do you do?!  Don’t worry- SERVPRO of North Shasta is here to help! 

In this situation, we arrived on scene in under an hour!  Our certified technicians tarped off the roof right away to prevent the water from causing further damage.  Next, we removed the wet insulation; which can act as a sponge and soak up more water.  We removed the wet drywall and proceeded to contain the area so that it would not leak and damage the floors. 

Our customer was back in bed in just a few hours sleeping soundly; knowing that the situation was under control and that there would be no further damage and in the morning our SERVPRO of North Shasta Technicians would be back to finish the job!

We are on the job 24/7, 365 days of the year. Weather conditions may slow us down, but they will not stop us!  At SERVPRO of North Shasta we are always here to help.

Mold Cleanup - Don't Do it Yourself

4/26/2017 (Permalink)

Mold Remediation Mold Cleanup - Don't Do it Yourself Mold damage discovered

This "do-it-yourselfer" had an extensive water leak in the roof. After calling a few local companies he decided the charges were more then he could afford. After a few hours on "google" and "YouTube” he thought the job seemed simple enough. Mr. “do-it-yourself” rented a carpet cleaner and bought a small dehumidifier to complete the job. After a few days of running the machines he decided it "was good enough".

Within a week he started noticing a musty smell. He called "SERVPRO of North Shasta, Trinity and Greater Tehama Counties”. All he wanted to do was deodorize the home, however our technicians wanted to find the location of the smell.  After pulling the baseboards and the corners of the carpet up, we noticed immediately  the water and the mold starting.

(530) 222-0200

After the initial inspection was done we provided him with a full estimate to fix the damages. He was shocked at how much lower our estimate was from all the others he had received. Within hours we began our work, returning his home to "like new" condition in only two weeks!

Biohazard leave it to the Professionals

4/26/2017 (Permalink)

The owner of this home was in her late 80s. She owned 3 dogs and 6 cats, as she grew older she lost her ability to move around her home freely. With no family or friends around to help her or check on her regularly she couldn’t care for herself let alone her animals. For an unknown period, the animals were not being let outside therefore, the only place to go to the bathroom was inside the home. By the time APS (Adult Protective Services) arrived, the home was covered in feces. APS called a few housekeeping companies to clean the home. When turned down by all the regular cleaning service providers in town they called SERVPRO of North Shasta.  We had everything cleaned up in time for her to come home to a private care giver and to ensure she would never experience this again.

Redding, CA - Fire, Smoke and Carbon Monoxide Dangers

3/21/2017 (Permalink)

Cleaning Redding, CA - Fire, Smoke and Carbon Monoxide Dangers Fire and Smoke Damage

Fire, Smoke and Carbon Monoxide Dangers

Fire is dangerous. We all know that. But, did you know that the flames themselves might not be the greatest risk as far as health dangers and property damage? Fire smoke is the leading cause of fire deaths, exceeding burns by a three-to-one ratio. And while direct exposure to smoke is harmful to your respiratory system, it can also negatively affect your property’s structure, sometimes in unexpected ways.

Smoke from any type of fire is comprised of carbon monoxide, carbon dioxide and soot. Depending on what’s burning, many other harmful chemicals also enter the air, and are inhaled into your lungs or latch onto walls, furniture, clothing, ductwork, and other areas.  

When it comes to your property, knowing how temperature, the surrounding environment, particle ionization, and airflow patterns affect smoke distribution can help you better restore your property to normal.

 Heat pushes the soot, the by-product of incomplete combustion, and can cover everything in its path.  Smoke seeks a sort of equilibrium; it travels until its energy has been used up and travels to cooler temperatures. Soot, when tested, is always found to be on the acidic side of the pH scale.  Acidic materials are destructive to most elements in nature. Acidity over time continues to degrade most metals by etching and oxidizing leading to discoloration, pitting or corrosion of the substrate. Finish coatings (paint) over metals are often yellowed and softened and will fail over time because they cannot stand the harsh acidic environment.  These acid soot residues have ongoing reactions until removed. Smoke is magnetically charged and contains metals which act as path to short circuits and as an insulators causing overheating of components.

Any questions please call Doug Stephens at 530-222-0200

Shasta County, CA - IICRC - Carpet Cleaning Repair Installation Certification - Mold and Water Damage

3/20/2017 (Permalink)

Mold Remediation Shasta County, CA - IICRC - Carpet Cleaning Repair Installation Certification - Mold and Water Damage Secondary damage in the form of mold, after initial water damage.

Mold Mitigation - IICRC Certification - Shasta County, CA

Limiting Your Exposure on Disclosure and Tenant Suits

The IICRC (Carpet Cleaning Repair Installation Certification) provides the primary standard with government agencies and trade groups when dealing with litigation regarding water and mold damage.

Since these law suits are handled on a contingency basis, it is imperative that you can show that this is the standard that was followed and documented. This could strongly persuade the plaintiff’s lawyer to reconsider spending time and money on a case that will usually take years to settle. These cases will most likely be viewed by the courts as frivolous, resulting in a dismissal.


      In my experience, the cases where IICRC standards were followed, law suits were denied because the jobs were well documented and followed proper guidelines.

Also recognize that any party who provided work on the structure -  buyer’s agents, the seller’s agents, home inspectors, termite inspectors, restoration companies, plumbers, and property managers are possible participants in the case.


      There are lawyers that advertise that they are mold experts, and there are doctors that will side with the plaintiffs in these law suits. These
doctors will testify that the affected party will never recover from the mold exposure. This is a ridiculous claim, but a doctor on a stand can
be very intimidating and convincing.


     To add fuel to the fire as of January 1st mold is considered a substandard housing condition. So be aware when dealing with water and mold issues. I would strongly recommend always using a professional on all water and mold issues, and being absolutely sure that they are IICRC certified.

Dishwasher fire

3/7/2017 (Permalink)

Fire Damage Dishwasher fire dishwasher fire

Fire Safety Awareness


A faulty dishwasher caught on fire in Redding, CA and the homeowner was alerted by her smoke detectors. Much of the time, it's the smoke that causes the most damage. The smoke damage in this case wasn't severe because the smoke detectors alerted the homeowner who was able shut off the power to the dishwasher and smother it with towels. There was very little material damaged by the fire.



The best tip we can give customers is to make sure they don't run their appliances when they go to bed or if they are not home or in he house while running them.

We also suggest that consumers check out the Consumer Product Safety Commission website to search their dishwasher and other appliances to be aware of hazardous appliances.
Keep a multipurpose fire extinguisher in your kitchen and visit the U.S. Fire Administration's website for more information on fire extinguishers.

The owner from this loss was so happy she said, "The SERVPRO team was fabulous! They were professional and accommodating with my needs. Can't say enough positives, wonderful experience."

SERVPRO of North Shasta, Trinity & Greater Tehama Counties was called in to clean up the aftermath! We have been here for 23 years, if you experience any type of loss, call us first, for a free inspection and then let your insurance company know you want to use SERVPRO of North Shasta, Trinity & Greater Tehama Counties.

Smoke Damage Removal

3/7/2017 (Permalink)

Cleaning Smoke Damage Removal smoke damage

Is it time to sell or rent your house but the odor from cigarettes or cigars is offensive to others?

This home in Redding, CA needed to have cigarette residue and smoke odors removed after 25 years of smoking in the home. The cabinet handles were covered in residue until our cleaning crew came in and worked hard using our specialty cleaning and deodorizing products on hard surfaces including the walls.  Pictured is a close up showing a cleaned handle and cabinet above the uncleaned handle and cabinet.

Removing cigarette smoke residue after many years of smoking requires specialty cleaning products such as counteractants that help permanently remove odors and cleaning agents that breakdown the residue along with hard work from our technicians.  

In severe cases like this one, we typically recommend that the carpet and padding be removed because they hold odors like a filter would.  If window coverings can't be washed or dry cleaned, then we recommend they be removed.

To learn more, call us at 530-222-0200, we can schedule an inspection and provide you with an estimate.  

The After Meth

3/7/2017 (Permalink)

Biohazard The After Meth Hazmat crews clean up after meth lab

When an Oregon family started experiencing mysterious health problems soon after moving into a new home this summer, a neighbor came forward with a likely explanation: The previous owners had produced methamphetamine there. The house had never been properly cleaned after the drug cooks moved out, but an environmental engineer who studies meth labs says the family may not have been safe even if a cleanup had taken place. 


His research suggests that once a house has been used to make meth, the drug can continue to percolate in the walls for years.


"We said, 'It needs a little bit of love, but it's got good bones,'" Jonathan Hankins told Yahoo News of the home he and his wife Beth bought in Klamath Falls, Ore., from Freddie Mac. "We just had no idea that those bones were poisonous."


Breathing problems started for Beth within days of move-in. Soon Jonathan was suffering from nosebleeds and migraine headaches, and the couple's 2-year-old son, Ezra, had mouth sores. The Hankins said a test showed methamphetamine contamination was at 80 times the state's designated safe limit. [Was D.A.R.E. Effective?]


Glenn Morrison, an associate professor of environmental engineering at Missouri University of Science and Technology, is working with the National Institute of Standards and Technology to study how methamphetamine accumulates in building materials, furniture and common household items during production. His findings so far seem to validate Jonathan Hankins' choice to call his house's "bones" poisonous.


"You can have a very clean wall and still have the walls releasing chemicals," said Morrison. "Let's say the meth lab was busted, and they took out everything and washed it down and aired it out for a week or so, that's probably sufficient to remove solvents and things that end up in dust. What it doesn't do is get at those chemicals — methamphetamines and similar compounds — that have penetrated through the drywall and into the building structure."


Though some states have authored their own guidelines, no national standards exist on meth lab-cleanup or acceptable levels of methamphetamine exposure.


Methamphetamine Labs 


Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

Crime Scene Clean Up Not For Everyone

3/7/2017 (Permalink)

Cleaning Crime Scene Clean Up Not For Everyone graffiti in a well known drug house

I came across this article at CNN.com and it does a great job explaining why some people shouldn’t be in the crime scene cleaning business and why you need tough skin to be a crime scene cleaner. Not only to deal with the sights but the family of the deceased. I had a family stand outside an apartment in San Antonio and wanted to see what I was putting in the incineration boxes. They actually wanted to sift through the box of bio-hazard waste to make sure we didn’t toss anything. It just is incredible the way families can act when their loved one passes. People stand outside of terrible crime scenes and fight over who gets what about things that really don’t matter, like lamps. We always take our time to bag important items for the family. There is an emotional switch you have to turn on and off especially when this happens. I often think of the victims and their families during and after the clean-up. But at the end of the day it is nice to know that I helped start their healing process. That is why I continue to clean up crime scenes and that is why I feel it is rewarding.

 If disaster should ever strikes, make sure to call SERVPRO® of North Shasta, Trinity and Tehama Counties to make it “Like it never even happened.” 530-222-0200. #SERVPRONorthShasta #SERVPRONorthShasta23Years #DISASTER #CaliforniaRealEstate #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories

The 5 Myths of Crime Scene Cleanup

8/11/2016 (Permalink)

Most consumers are not familiar with what crime scene cleanup entails. Popular culture closely associated the field with the highly technical and impersonal procedures that are popularized by primetime crime television shows. However,  there is more to crime scene cleanup than hi-tech resources and analysis. In fact, it is important to focus on the individuals that are most affected by these scenes—the residents, employees or members of the public whose lives have been disrupted by a traumatic event.

For SERVPRO, it is crucial for people to understand that crime scene cleanup is not only about disinfecting an area, but also helping affected individuals deal with an often-emotional situation and get back to their normal lives in a timely manner. Taking this approach, SERVPRO strives to educate the public about the many misconceptions that apply to this necessary—but deeply misunderstood—industry.

CRIME SCENE DO NOT CROSS

Myth One: Law Enforcement Professionals Will Clean a Crime Scene

Investigators and law enforcement examine essential evidence at a crime scene. They collect important information, assess the scene and then move on to take the next step within a case. They do not typically have a cleanup team.

Furthermore, crime scene investigators may not just be taking away evidence. They could also contribute to or spread existing biohazards. Certain chemicals, sprays and other resources could further impact a home or other living area, complicating an already problematic situation. Crime scene cleanup professionals are adept in removing these materials in addition to blood and other biological waste.

Myth Two: Tax Dollars Pay For Crime Scene Cleanup

In connection with the above, some people assume that crime scene cleanup is a service that is paid by taxpayer money. However, it is important to recognize that once law enforcement and investigators are finished with their work, the property owner or victims are responsible for any cleanup.

This can be an incredible burden on many, especially those who are already struggling with unexpected expenses such as hospital stays or funerals. Fortunately, there are many insurance plans that cover crime scene cleanup services, and many states also have Victims Advocacy funds available. SERVPRO is a national leader recognized by many insurance companies and makes an effort to ensure that these payment options are explored for the client.

Myth Three: Crime Scene Cleanups Help Solve Investigations

There is also a common misconception that crime scene cleanup crews play a part in resolving a case, or that it’s like “CSI” the television show. However, in reality, these teams are usually dispatched as soon as all investigating parties have collected evidence and examined a scene.

The job of professional cleaning crews is not to examine clues, but to clean the affected area thoroughly, meticulously and in an efficient manner. An article from The Houston Chronicle relates, “…the job involves removing hazardous material then cleaning the scene to eliminate all traces of the incident. The work requires a strong stomach as well as a degree of sensitivity as cleaners often encounter people who have recently lost their loved ones in violent circumstances.”

One SERVPRO representative adds, “We are not solving crimes. We are cleaning up and recovering areas where crimes and other tragedies happen.”

Myth Four: Cleanup Crews Only Provide Services at Homicide Scenes

One myth SERVPRO strives to dispel is that crime scene cleanup crews only work to restore and disinfect contaminated areas related to homicide and other crimes. An expert at SERVPRO explains, “Crime scenes are actually not the bulk of our work. It is suicides and unattended death where significant damage to the area has occurred.” Whatever the biohazard, SERVPRO crews are ready to assist nationwide.

Myth Five: Crime Scene Cleanup Crews Are Disrespectful to Victims

From the outset, a crime scene cleanup may seem rather impersonal. According to an article on Boston.com, “…the scene will be quarantined; plastic sheeting is erected and air scrubbers pump out the dirty air.” While professionals are required to wear biohazard suits and follow meticulous precautions to disinfect a given area, it does not mean that these crews are not connected to their work or that they do not care about the victims.

From helping customers understand what to expect in the process to assisting with insurance payments, SERVPRO takes extra care to ensure that biohazard cleanup remains as simple and painless as possible for the individuals who have been personally affected by a tragedy.

If you or someone you know is in need of a profession biohazard cleaning service, contact us for assistance nationwide, 24/7 at (530) 222-0200

Tips on Handling an Auto Accident Safely

8/4/2016 (Permalink)

Freezing temperatures, gusts of wind, patches of ice – winter can be a horrible time to be on the road. And, an even worse time to get into a car accident.

But, with reduced visibility, slick roads and maybe even a reckless driver or two, accidents are bound to happen. So, what should you do if you experience one? Follow these five guidelines to help you stay safe while you wait for help to arrive after a car accident in winter:

  1. Respond calmly. Your first instinct following any car accident may be to jump out of the car and give the other driver(s) a piece of your mind. But, given traffic and road conditions, it may not be safe for you to get out of your vehicle at all (and, it’s never safe to act aggressively toward others). So, stay in your car, take a deep breath, turn on your hazard lights and check yourself and others for injuries. Keep in mind that, if you’re in shock, you may not notice your own injuries at first. If needed, call 911 to request medical and traffic assistance.

  2. Get off the road. If a minor accident leaves your car operable and no one involved requires emergency first aid, make clearing the roadway your next priority. Have all vehicles pull well off the road to reduce the chances of causing another accident. Just proceed with caution, especially if visibility is low. Other drivers on the road need extra time to react to slow-moving vehicles.

  3. If you can’t get off the road, stay in your car. Walking around the roadway is extremely dangerous if other cars are around, particularly with stormy weather and slick roads making it difficult for drivers to respond to unexpected hazards. So, stay in your car and fasten your seatbelt, in case another collision occurs. Wait there for assistance and instructions from emergency personnel. Or, if your car isn’t safe to be in, seek other protection.

  4. Stay visible, stay warm, stay put. Put up warning triangles and road flares, if you have them. Otherwise, tie a bright piece of cloth on your antenna or door handle so your vehicle is visible to others. If you’re running the engine to stay warm (make sure your tailpipe isn’t clogged with mud or snow or you risk being exposed to carbon monoxide), also turn on your running lights. Your vehicle emergency kit, stocked with blankets, extra clothing and more, will come in handy until emergency responders arrive. Because staying put is typically safer than heading out to seek help – you risk getting lost. And, leaving the scene of a serious accident can result in monetary fines.

  5. Collect pertinent details and report the accident. After any accident, it’s important to exchange insurance information with the other driver(s), jot down notes about what happened and even snap a few photos – just be sure not to put yourself in harm’s way in order to do so. Then contact your insurance carrier to file a claim and your roadside assistance service to request help.

 And, what if you come across an accident involving others? So long as they aren’t in immediate danger, your best bet is likely calling 911 and letting the appropriate local authorities respond. Pulling over to help could cause additional problems, such as distracting other drivers and causing an accident yourself.

Remember, winter driving can be as unpredictable as the weather. So, keep your phone charged and your gas tank full, and slow down so you have extra time to respond – you need it when the roads are slick!

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your Redding home, you need the company with storm damage experience and expertise. SERVPRO of North Shasta, Trinity & Greater Tehama Counties can respond immediately to storm and flooding conditions.

Do You Have Flood or Storm Damage?Call Us Today (530) 222-0200

Safety Tips for Driving in Heavy Rain and Flood Conditions

8/4/2016 (Permalink)

It’s just rain — how much impact can it really have on your driving?

The answer: a lot. You’re likely to experience lower visibility, reduced traction and increased difficulty in handling your car both during and after a rainstorm. Add flooding to the mix and suddenly things get much more challenging – and dangerous.

In fact, more than half of flood-related drownings are due to people driving into floodwaters, according to the Centers for Disease Control and Prevention. So, never, ever do it. As little as 12 inches of rushing water can carry away a small car, and 24 inches can carry away most any vehicle, according to the National Weather Service, which emphasizes “Turn Around, Don’t Drown” when it comes to both walking and driving into floodwaters.

So, what about when the roads are wet but passable? From the rainy northwest, the California Department of Transportation (CDOT) offers these tips for a safer approach to wet weather driving:

  1. Turn on your lights. Rain (and the spray from other vehicles) can significantly lower visibility. Make it easier for other drivers to see you.

  2. Slow down. It’s easy to lose control and hydroplane on wet roads, especially at speeds of about 35 mph or higher. Hydroplaning occurs when your front tires ride on a film of water instead of actually being in contact with the road. If it happens, CDOT recommends taking the following measures: “Ease off the gas, gently apply the brakes and steer straight ahead.” You’re also at risk of splashing water into the engine and stalling it when you drive at high speeds.

  3. Give people more room, and don’t use cruise control. You won’t be able to stop as quickly when the roads are wet — cars need two to three times more stopping distance.

  4. Expect things to be slick, especially if it hasn’t rained for a while. When a fresh rain mixes with engine oil and grease on the road, the combination can produce exceptionally slippery surfaces.

  5. Make sure tires have proper inflation and adequate tread. Both over- and under-inflated tires are dangerous even in normal conditions. As for checking the tread, use the penny test: Insert a penny into the tread with Lincoln’s head upside down. If you see his entire head, it’s time for new tires.

  6. Keep up with general car maintenance. Make sure your wipers are functioning and that you replace the blades regularly. Also check your defroster, especially if you don’t use it often.

Remember, driving safely in inclement weather requires caution and patience. Give yourself more time to get where you’re going. If conditions are truly unsafe, pull over to a safe place (or stay home if you can). And, finally, don’t be caught with inadequate insurance coverage, either. Wet conditions make accidents more likely, so before you head out into the storm, make sure you have the coverage you want.

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your Redding home, you need the company with storm damage experience and expertise. SERVPRO of North Shasta, Trinity & Greater Tehama Counties can respond immediately to storm and flooding conditions.

Do You Have Flood or Storm Damage?Call Us Today (530) 222-0200

Animal Emergency Response Tips

8/4/2016 (Permalink)

A safe home, a regular routine, a soft bed – the things that bring you comfort bring your pet comfort, too. Which is why it’s so important to give some advance thought to how you’d handle your pet responsibilities during and after a disastrous storm or other event.

Your family emergency plan should include considerations for Fluffy or Fido. Not just so they’re comfortable, but so they’re safe, too. With National Animal Disaster Preparedness Day coming up on May 8, here are some emergency planning tips for families with pets from Ready.gov:

Prepare Now so You and Your Pet Are Ready Later

  • Make sure your pet has ID. Always have your home address and/or phone number on a tag attached to your pet’s collar – or printed on the collar itself. You might also consider having a microchip implanted in case those tags fall off.
  • Keep a current photo of your pet handy. This is important for identification purposes in the event there’s no microchip or tags. If you really want to be prepared, create a “Lost Pet” flyer and keep a few printouts in your emergency kit.
  • Identify shelters or hotels that accept pets. Keep a list of their phone numbers and addresses, and include your local boarding facility’s number in case you need to drop off your pet. You could also create a list of friends or family outside the area who can host you and your pets.
  • Think security. It’s a good idea to have a secure carrier or harness so pets can’t escape if they panic.
  • Create a separate pet emergency kit. You should have emergency supplies for you and your family — don’t forget your animal friends! Canned or moist food is best for them, as it can reduce their need for water. Other things to include: blankets, bottled water, pet first-aid supplies, vet records, an extra collar and leash, food dishes and other supplies specific to pet type (such as cat litter, etc.).
  • Consider a buddy system. Talk with friends and neighbors and create a plan to help each other care for pets during emergencies. If one of you isn’t home when disaster strikes, the other agrees to see to the animals’ needs for care or evacuation. Be sure to discuss where to meet after an evacuation.

See to Your Pets’ Needs During a Disaster

Don’t leave pets outside or tied up. They may become frightened and escape. And, remaining outside can put them at greater risk of harm.

Separate dogs, cats and other animals. Even if they normally get along, stressful situations can lead to irrational behavior.

Have more unique pets, such as birds? Talk to your veterinarian about their specific needs in emergencies.

  • Keep a supply of newspapers. If your pets cannot go outside, you’ll need to create space indoors for them to … well, you know. Protect those areas with newspapers, towels or other items.

  • If at all possible, do not leave your pets behind if you need to evacuate. If you must, however, confine them to a safe area inside your home with access to plenty of food and water. Even leave the toilet seat up in case their other water runs out. And, it’s a good idea to leave an easily seen sign detailing how many pets are in the house, and how you can be reached.

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your Redding home, you need the company with storm damage experience and expertise. SERVPRO of North Shasta, Trinity & Greater Tehama Counties can respond immediately to storm and flooding conditions.

Do You Have Flood or Storm Damage?Call Us Today (530) 222-0200

Understanding Fire – How a Home Fire Spreads

8/4/2016 (Permalink)

In order to protect yourself from a home fire, it’s essential to understand how a fire acts. When a fire occurs in your home, you only have a few minutes to escape. There is no time to collect valuables once you hear the smoke alarm, especially at night. Here are some fundamental facts about home fires that show how dangerous they are and why you have precious little time to get away:

  • Fires can get out of control very quickly - usually in less than 30 seconds from the event that caused them. In homes and properties with synthetic furniture and furnishings, fires can spread even faster due to the flammable nature of the materials.
  • After about a minute, smoke begins to fill the room. At first, it rises to the ceiling, then it descends, until the room is entirely filled with smoke. Fire produces black smoke that makes it very difficult to see anything, not to mention that it contains toxic chemicals that cause drowsiness and asphyxiation.
  • The temperature in the room increases steadily. In fact, heat and smoke cause more deaths than the actual flames. After about 3 minutes, the temperature can reach 600 degrees at eye level, and breathing this hot air will severely burn your lungs. This is also the point where fire spreads to other rooms.
  • After about 4 to 5 minutes, the heat in the room of origin increases so much that it causes everything to ignite. This is called a flashover. Flames and smoke can be visible from the outside, through windows or other openings. Rescuing victims may not be possible at this point.
  • Fire reaches its fully developed stage when it has spread over all available fuel (furniture, walls, etc.) and the temperature has reached its peak. 

To be prepared for a fire, install smoke alarms, carbon monoxide detectors and a fire sprinkler system in your home. Making a fire escape plan is also extremely important.  In addition to fire, smoke, and soot damage, your Redding home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Need Smoke or Fire Damage Cleanup Services? Call Us Today – (530) 222-0200

Fire Safety Checklist

8/4/2016 (Permalink)

We are already halfway through National Fire Prevention Week and we want to advise you to take personal responsibility and prepare long before a fire threatens your home and your family’s safety.

Sit down with your family and review this fire safety checklist:

•Install and maintain a working smoke alarm and carbon monoxide detector in every bedroom, outside of every sleep area and on every level of the home, including the basement, and remember to change the battery at least once a year.

•Interconnect all smoke alarms throughout the home. This way, when one sounds, they all do.

•Test alarms at least monthly by pushing the test button.

•Replace all smoke alarms when they are 10 years old or sooner if they don’t respond properly.

•Make sure everyone in the home knows the sound of the smoke alarm and understands what to do when they hear it.

•Know where your fire extinguisher is mounted, and make sure everyone in the family knows how to use it.

•Designate two escape routes from each bedroom and practice them regularly.

•Teach everyone the "Stop, Drop, and Roll" technique in case clothing catches on fire.

•Avoid storing old mattresses in the home or garage.

•Teach kids that matches, lighters and candles are tools, not toys. If you suspect that a child is playing with fire, check under beds and in closets for telltale signs like burned matches. Matches and lighters should be stored in a secure drawer or cabinet.

While it is crucial to be cautious of fire hazards year-round, taking the time to walk through these steps at least once a year could save you and your family’s life. When a fire happens, there is no more time for planning. Act today, be prepared!

In addition to fire, smoke, and soot damage, your Redding home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Smoke or Fire Damage Cleanup Services? Call Us Today – (530) 222-0200

Garage Fire Safety Tips

8/4/2016 (Permalink)

According to the U.S. Fire Administration, residential garage fires tend to spread faster than fires which start in another area of a home. Consequently, garage fires, which occur more often in January, December and July, cause more injuries and financial losses (per fire) than other home fires. Check out these tips to learn how to prevent fires in your garage:

  • Store flammable substances, such as paints, gasoline, oil or varnishes outside the garage and home, preferably in a shed.
  • Always keep items which can catch fire on high shelves and away from appliances that produce heat.
  • Since electrical malfunction is the leading cause of garage fires, use electrical appliances or tools carefully.
  • Plug only one charging appliance or major appliance at a time in a socket.
  • When powering or charging appliances, avoid using extension cords.
  • Install a heat alarm (rather than a smoke alarm) that will sound when it detects dangerously high temperatures. Make sure the alarm is interconnected with the rest of the alarms in your home. Check the alarms once a month and replace batteries once a year.
  • Don’t fill portable gasoline containers inside your garage. Instead, choose an outdoor area and pour gasoline carefully to avoid spills.
  • If you spill gasoline, soak it up with sawdust or cat litter. Throw the sawdust or cat litter in a safe container after the spill is fully absorbed.
  • Avoid using carpets, rugs, non-fire-retardant tarps or cardboard on the garage floor, as these may absorb flammable liquids and cause a fire.

Construction-related fire-proofing tips to consider:

  • Install a ½-inch gypsum board wall if the wall connects your garage to your home.
  • Install a 1-inch Type X gypsum board ceiling if there is living space above the garage.
  • Install a self-closing and self-latching 20-minute fire-rated door that connects your garage to your house.
  • Install an attic hatch cover if there is attic access from the garage.

For extra electrical safety, your garage should be equipped with GFCIs (ground-fault circuit-interrupters). If you’re doing outdoor work using electrical tools, follow these outdoor electrical safety tips

In addition to fire, smoke, and soot damage, your Redding home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Smoke or Fire Damage Cleanup Services? Call Us Today – (530) 222-0200

5 Unexpected Home Fire Causes

8/4/2016 (Permalink)

While most home fires are cooking-related, there are many other ways a fire can start in a home. Objects that may seem completely harmless can sometimes start a fire under the right circumstances. Here are 5 uncommon causes of home fires you should be aware of:

1. Glass objects

We all know that light passing through magnifying glass can start a fire if pointed to a flammable object. However, in very rare cases, fires can start due to light passing through an empty jar, crystal ball or another glass object. When the light is refracted by these objects towards curtains, paper or another flammable source, a fire can start if given enough time. To avoid this, make sure to keep glassware in a shaded area.

2. Dishwashers

While household appliances are known to start fires, not many people know that dishwashers can also pose a fire risk, although small. A fire can be caused by a faulty dishwasher when water drips onto the machine’s internal wires. Have your dishwasher maintained and repaired once a year to prevent any fire hazards, as well as water leaks.

3. 9-Volt Batteries

Although very rare, fires can start due to improper disposal of 9-volt batteries. When the battery’s posts come in contact with a piece of metal, and that piece of metal touches a flammable object (such as a piece of paper), a fire can start. Store used 9-volt batteries away from metals and place a piece of tape on top of its posts. Visit your city or county website to find out where to safely dispose of batteries for recycling.

4. Laptops

Laptops produce quite a bit of heat when operating for several hours. If you put your laptop directly on a bed, couch or another soft surface, there is a slight chance that the heat produced by the laptop will start a fire. Prevent laptop fires by using laptop stands and cooling pads or by placing them on a non-flammable surface.

5. Dust

It may sound strange, but the dust bunnies under beds and furniture can be a fire hazard if they are close to wall sockets, heating appliances or electronics. Dust bunnies can ignite if sparks fly towards them, possibly spreading fire towards nearby furniture. Vacuum under beds and furniture regularly to eliminate this small fire hazard.

In addition to fire, smoke, and soot damage, your Redding home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Smoke or Fire Damage Cleanup Services?Call Us Today – (530) 222-0200

Appliance Fire Safety Tips

8/4/2016 (Permalink)

Household appliances make our lives easier on a daily basis. However, every machine that operates on electricity or gas presents safety risks and should be used according to the manufacturer’s instructions. Below are essential appliance fire safety tips to help you prevent disasters in your home:

General Safety Tips

-  Keep appliances at a safe distance from wet areas, especially in the bathroom, kitchen, garage or basement.

-  Keep potentially flammable items, such as furniture, clothes or curtains, away from heaters or appliances that produce heat.

-  If an appliance or lamp sputters, produces a spark or gives you a shock when running, have it repaired as soon as possible.

-  Never force an appliance with a three-prong plug into a two-prong outlet or extension cord.

-  Never run cords under carpets or rugs, as this can damage the cords and cause a fire.

-  Check the wires of appliances regularly. Replace or repair frayed, damaged wires.

-  Don’t plug too many plugs into an electrical outlet; plug only one wattage appliance into an outlet at a time.

-  Unplug all small electrical appliances, such as irons, toasters, hair dryers, and shavers when not in use.

- Install smoke alarms on every level of your home. Test the alarms once a month and replace batteries each year.

Clothes Dryer

-  Properly ground clothes dryers properly and keep the area around your dryer clear of things that can burn.

-  Always use a lint filter when operating a dryer and clean the lint from the filter before or after each use.

-  Vent dryers directly outside using rigid or flexible metal venting materials. Make sure the air exhaust vent pipe is not restricted.

-  Clean out the lint from the vent pipe once a year or more often if clothes are taking longer than normal to dry.

-  More clothes dryer safety tips are available here.

Electric or Gas Ranges

-  Remove grease or other debris from the burner, stove top or oven. Never leave combustible items near ovens.

-  Always supervise the range when cooking and turn it off when you have to leave the kitchen.

-  Roll up your sleeves, tie back long hair and wear non-slip when cooking.

-  Before using the range, make sure it doesn’t smell of gas inside the oven or near it.

-  Find out more oven range safety tips here and kitchen safety rules here.

Dishwasher

-  Make sure the dishwasher is always supervised when operating. Don’t use the dishwasher when going to bed or before leaving the house.

-  Avoid using extension cords as a permanent solution to power the dishwasher. Plug your dishwasher into a grounded wall socket.

-  Check the plastic components that release the detergent on the interior of the door. If damaged, these components can cause water to leak over the machine’s internal wires, resulting in a fire.

-  More dishwasher safety tips can be found here.

Electric Heater

-  Keep heaters at least 3 feet away from flammable materials like paper, trash bins, furniture, drapes or carpet.

-  Place heaters on a stable, horizontal surface (preferably on the floor) where it can’t be knocked over easily.

-  Here you can find more electric heater safety guidelines.

Microwave Oven

-  Never use aluminum foil or metal in a microwave oven, as metal can start a fire. Use only microwave-safe food containers or dishes.

-  Microwaves are not designed for drying or sterilizing baby bottles, clothes or blankets.

-  Clean the microwave, including the outer edge, from food debris, grease or stains regularly.

In case you’ve experienced a home fire, take a look at this article to learn how deal with the fire damage.  In addition to fire, smoke, and soot damage, your Redding home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

 Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Smoke or Fire Damage Cleanup Services? Call Us Today – (530) 222-0200

Restoration Response: Fire vs. Water

8/4/2016 (Permalink)

Fire damage restoration and water damage restoration are two very different types of jobs, so it’s no surprise that they need to be approached by the responding restorers accordingly.

Now that’s not to say that the two types of jobs don’t also have similarities. For instance, in a residential setting, there’s the issue of containment, inspection to determine the scope of the work about to be done, and being empathetic with potentially distraught homeowners. But here’s a look at some of the big differences between the two approaches:

 Fire: Safety is key when responding to a fire job, so it’s important to first secure the property. Then, emergency board-up can commence and the project can begin. Appropriate items should be packed out and taken off site for contents cleaning, while crews can start ridding the property of soot and smoke odors and preparing for demolition and reconstruction, if necessary.

Water: When responding to a water loss, the first step is to extract any remaining standing water from the property. If water levels have receded, then contents should be packed out of the affected area and drying equipment should be brought in. In the case of Category 2 or Category 3 water, however, carpet and carpet padding will likely need to be removed and disposed of and any impacted drywall will also need to be cut out.

As you can see, responding to fire and water is different. But there’s one big similarity between the two that’s worth highlighting—empathizing with the homeowner. Remember, these are people who can be very fragile after an unexpected home disaster. So work with them, consider what they feel is “the most important thing” to take care of after a loss and do your best to accommodate their wishes. Whether it’s fire or water, the homeowner’s immediate needs should always be taken seriously.

 CALL SERVPRO… We are water damage restoration specialists and are ready to restore your Redding home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of North Shasta, Trinity & Greater Tehama Counties uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

 Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

 Need Water Damage or Flood Cleanup Services?

Call Us Today – (530) 222-0200

Basement Flooding: Redding, CA Prevention & Action Guide

8/4/2016 (Permalink)

Water Damage Basement Flooding: Redding, CA Prevention & Action Guide This basement flood was caused due to heavy rains in Redding, CA

Basement flooding can occur at any time, especially in the spring, when snow melts and spring storms begin. Flooding can occur even in dry weather due to unexpected blockages to the sewer system around your home. Here is a list of basic things you should know about basement flooding:

Preventing basement floods

-  Clean your roof’s gutters and downspouts and divert rainwater 6 feet away from the house

-  Install an automatic emergency generator to provide your house with electricity during blackouts

-  Install a sump pump that automatically drains water from your basement and prevents water from rising

-  Seal openings or cracks in the walls, floors, foundations and windows of your house

-  Install porous pavement around your home to help absorb rainwater and thawed snow

-  Ensure that your drainage systems and plumbing are functioning properly 

When you experience basement flooding

 Tackling the flood cleanup yourself is not recommended, so keep the number of a water damage specialist on hand (SERVPRO professionals are available 24/7/365). While you’re waiting:

- Shut off electrical power and don’t walk through floodwater to avoid electrocution

- Don’t expose yourself to flood water contaminants but, if you must, wear protective gear

-  If you have a sump pump installed, wait for it to drain the floodwater as soon as electricity can be safely restored

-  Carpets and upholstery must be dried out immediately. If they have been wet for more than 48 hours they should be thrown away. So don’t delay calling your water damage specialists!

 In order to determine the full extent of the damages caused by water, fire/smoke, mold, and other disasters, call your local SERVPRO office. These professionals provide full restoration services in compliance with industry standards and best practices.

 CALL SERVPRO Of North Shasta, Trinity & Greater Tehama Counties, we are water damage restoration specialists and are ready to restore your Redding home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of North Shasta, Trinity & Greater Tehama Counties uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

 Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

 Need Water Damage or Flood Cleanup Services?

Call Us Today – (530) 222-0200

How Do I Protect Hardwood Floors from Water Damage?

8/4/2016 (Permalink)

Water is the biggest enemy of hardwood floors. After a flood, your best chance of recovering your hardwood floor is to hire a professional restoration company immediately. However, failing to protect your floor from moisture or spills on a daily basis can also cause irremediable damage. Here is what you can do to keep your hardwood floor dry and undamaged:

  • Remove wet, moist or damp items, such as carpets, clothes, boots or appliances, from the floor as fast as possible.
  • Wipe up any spills from the surface of the hardwood floor immediately to prevent the liquid from penetrating the floor.
  • If a room with hardwood floor has an exterior door, place a rug in front of the door.
  • Inspect the plumbing and fix any leaks that could cause water to leak into the floor (or any structural component for that matter).
  • Control the humidity in your home. Be aware that during the summer, air tends to be moister and during the winter, the air is dryer than usual. Both moist and dry air can affect wood, so adjust your humidifier accordingly.
  • Reinforce the sealant on your hardwood floor periodically. Wax sealants should be refinished annually. Polyurethane sealants (oil or water based) last longer and only require maintenance every few years.
  • When cleaning hardwood floors, use a quality product intended specifically for hardwood floors. Make sure you don’t leave pools or puddles of liquid, no matter how small, on your floor. Don’t soak the mop head or the cloth you are using; instead, only dampen them a little.

To learn what to do in case your wood floor has been flooded, check out this article. For professional fire, water and mold restoration services, contact your local SERVPRO office.

CALL SERVPRO… We are water damage restoration specialists and are ready to restore your Redding home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of North Shasta, Trinity & Greater Tehama Counties uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Water Damage or Flood Cleanup Services?

Call Us Today – (530) 222-0200

The Different Types of Floods

8/4/2016 (Permalink)

Floods are the most common natural disasters and cause billions of dollars’ worth of damage every year. Even if you don’t live in a high-risk flood zone, there is still a chance that flooding can affect your property. Below you can read more about different flood categories to help you understand your own risk:

1. Flash floods occur when heavy rainfall causes a fast rise of rapid-moving water that sweeps everything in its path. They usually cover a relatively small area and occur with little to no notice, generally less than 6 hours. The rapid water torrents can move large objects, such as cars, rocks and trees.

2. Coastal floods are caused by strong winds or storms that move towards a coast during high tide. When powerful waves breach the coast’s dune or dike, the area will be flooded. Coastal areas with fewer defenses and lower elevation are the most affected. The best time to repair the breach is during low tide.

3. River floods are characterized by gradual riverbank overflows caused by extensive rainfall over an extended period of time. The areas covered by river floods depend on the size of the river and the amount of rainfall. River floods rarely result in loss of lives but can cause immense economic damage.

4. Urban floods occur when the drainage system in a city or town fails to absorb the water from heavy rain. The lack of natural drainage in an urban area can also contribute to flooding. Water flows out into the street, making driving through it very dangerous. Although water levels can be just a few inches deep, urban floods can cause significant structural damage.

5. Pluvial floods form in flat areas where the terrain can’t absorb the rainwater, causing puddles and ponds to appear. Pluvial flooding is like urban flooding, only that it occurs mostly in rural areas. The agricultural activities and properties in areas where pluvial floods have occurred can be seriously affected.

To learn how to prevent flooding in your basement, take a look at these tips. If your basement has flooded, learn what to do here. For professional fire, water and mold restoration services, contact your local SERVPRO office.

CALL SERVPRO… We are water damage restoration specialists and are ready to restore your Redding home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of North Shasta, Trinity & Greater Tehama Counties uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Water Damage or Flood Cleanup Services?

Call Us Today – (530) 222-0200

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