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Why SERVPRO? It's all in the name
10/28/2020 (Permalink)
SERVPRO of North Shasta, Trinity & Greater Tehama Counties, we are here whenever you need us!
530-222-0200
Since 1967 SERVPRO corporate has been a leader in the restoration industry. With over 1,500 franchises nationwide, SERVPRO has created a system that allows for personal touch while giving access to resources on a much larger scale. As a part of that system, we at SERVPRO of North Shasta, Trinity & Greater Tehama Counties believe the importance is in the name itself, to “serve” like “pro”. Here are some values we believe it takes to serve like a pro
Customer First
Nothing matters more to us than the people we serve. With every job from our initial call to the last interaction, our customers will know that their wellbeing and peace of mind matter to us. We consider ourselves a company of helpful problem solvers, that value people first, and happen to be excellent with the work of restoration. Much of our heart for people can be seen in our community involvement, and programs we have developed to help our local community outside of our work with restoration. If you are looking for a company that will treat you with professionalism as well as compassion, you have come to the right place.
Restoring hope
In an interview with Doug, one of our owners, the heart of our company was revealed by a simple phrase.
Doug was giving an example of how many people come home and walk into something like a water damage situation with ceilings caved in and a house full of water. They think "how am I ever going to fix this" and Doug's response in its simplicity carries a seed of hope “There is a way to fix that, we do it every day”
At our core we are problem solvers, we are excellent at what we do, and we want to help our customers find hope in a seemingly hopeless situation. That is what we do "every day".
Excellent workmanship
Over the years some of the most consistent feedback has been about our level of workmanship. For us, a home that has been affected by fire damage isn't just about walls and a roof, it's about the memories and experiences those things carried. Our passion to give our best on every job is driven by our heart for restoring your most valuable assets, your home, and your heart. We know that excellent workmanship should come with excellent care in these situations, and it is our pleasure to deliver both
If you are looking for restoration done on excellence, by a crew who will care about what it means to you, then you have found the right place! Contact us today