A Track Record Of Success

10/9/2020 (Permalink)

If you are in need of restoration services, contact us today. We would love to help! 530-222-0200

Over the years, SERVPRO of North Shasta, Trinity & Greater Tehama Counties has held close to the standard our motto expresses, “Helping our community in their time of need”. We take great pride in the work we do as well as how we handle our customers. To us, it’s not just property we restore, but we strive to restore hope as well. Here is some great feedback from customers who felt just that.

A Great Referral

On Facebook, Lynna Decker Bagshaw commented that she was happy that we were referred to her.

“I am so glad I was referred to SERVPRO. They came in quickly and got to work. Their team was helpful and kind.  Laura made daily contact to let me know the status of the cleanup. Laura walked me through the steps of what needed to be done more than once and helped me understand. The team worked well with the insurance adjusters which made the process smooth. Thank you so much for all of your help.”

Many of our customers come to us by referral. We truly understand how valuable people are, and treat them as such. We have found that referrals are a natural reaction when someone is approached with genuine care and value.

Keeping you informed

From Google My Business, Sharon Haley commented that she felt well informed through the process.

“These people are just amazing. I have never in my life found a company as great as this one is. I had a line leak behind my refrigerator and when they came out Mike found the problem. They took charge of everything and kept me informed all the way through this terrible time for me. Marty and Ken were so great to work with they were professional and I can't even tell you the respect they showed me. This company is just awesome they are fantastic.”

Your property is valuable. We understand that often it’s not just your “stuff” but the memories they hold. We have found one of the most beneficial and respectful actions we can take is to make sure you know what we are doing, when we are doing it, and how we are doing it with every step we take.

Real Estate Agent Loves To Recommend Us

Left on our website was a comment from Jim S. a real estate agent in Redding.

“I am a local Redding Real Estate Agent, and have just finished up with a project on a home I am listing. SERVPRO North Shasta came in and really did an outstanding job cleaning and removing tobacco smoke from all over the house. Their process was extremely detailed and efficient.

The staff from top to bottom was outstanding! From Laura, to Mike and Tony and his crew, what a great local resource to have. I would use them and recommend them to any of my clients and colleges. Thanks SERVPRO for the great service and work!!”

Helping our local businesses is a priority for us. We love to serve and partner with businesses in our community as much as we can. We understand the importance that a thriving local economy, and we are honored to help with commercial restoration in any way we can. In fact, we care so much about our local community that we have created a program specifically to help promote and drive traffic to other local businesses. It is called LoveLocal, and you can check it out here.

There have been many satisfied customers from our work, and we continue to strive at making the experience with us even better! 

If you or someone you know is in need of restoration, don’t hesitate to contact us. We would love to help!

530-222-0200