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Arson - Can It Be Prevented?

9/16/2019 (Permalink)

Fire, Smoke, Soot and Ash Damage Cleaning in Redding and Shasta County? Call SERVPRO Now! 530-222-0200

The summer of 2018 seemed to be a never-ending siege of fire. While most of our community in Shasta County was just starting recovery from the Carr fire there were suddenly many arsonists setting fires to businesses, homes, and fields. SERVPRO® of North Shasta, Trinity & Greater Tehama Counties want to help educate our community with tips for prevention.

The U.S. has just over 30,000 fire departments. 1,800 are professional departments that protect about 44% of the population. 23,000 are strictly volunteer departments and protect nearly 24% of the population. While the rest are blended, both volunteer and professional fire fighters. America has one of the highest per capita arson rates in the world. Reported by the National Institute of Restoration arson is the main cause of fires in commercial building and the second for residential fires.


Awareness: Inform employees about the importance of reporting strange behavior of customers or passersby's.

Lock Your Doors and Windows: Make a note of who has keys and access to your property. Do not allow any unauthorized individuals access to your property. Create an adequate lockdown method when your business closes at the end of its shift. Most criminals like "soft targets", secure your business to prevent arsonists from having access to it.

Keep it Clean: Eliminate trash buildup around your building.  Trim or remove bushes and shrubs that may block visibility to your property.

Choose a Fire and Burglar Alarm Systems: Have a fire or burglar alarm that is linked directly to your law enforcement agency and fire hall.

Buildings' Exterior: Security cameras and motion lighting can often be enough to deter criminals away from your business.

Arson fires reported to U.S. fire departments exceed 260,000 per year. That includes over 1,300 civilian injuries and almost 450 deaths, plus arson brings property damage total to 1 billion dollars.

SERVPRO® is here to help North Shasta, Trinity and Greater Tehama Counties prepare against arsonist. We want to share tips for making your business less of a target to arsonists. For more information please refer to our blog and service page.

Storm Damage in Shasta County

9/11/2019 (Permalink)

Lightning strike in a storm If you have had storm damage to your home or business contact us today! 530-222-0200

Lightning damage for a Redding resident.

On March 27th, 2019 a Redding resident was in for a "shock" when lightning suddenly struck a tree near their home. As reported by KRCR news, a nearby resident named Ginnifer Carpenter gives her account

"A huge blue flash and it felt like a bomb hit our house. You know it's probably just seconds but everything just turned blue for a split second and like I said it was just raining so hard and with the hail and everything, it was just making it very hard to see what was going on," 

According to National Geographic, A flash of lightning can heat the air around it to temperatures five times hotter than the sun’s surface. 

What we were surprised to find was due to the extreme heat in a flash, the moisture in a tree can immediately vaporize when lightning hits it. This builds pressure which can lead to the tree exploding. Many times, it is surprising to find what caused the storm damage, but what is never a surprise is the way we handle storm damage restoration. 

Helping our community in their time of need through expertise, compassion, patience, and professionalism. At SERVPRO® of North Shasta, Trinity & Greater Tehama Counties we take pride in our work and the way our customers are handled. 

If you have experienced storm damage, we would love to help!

contact us today


Water Damage Restoration Service

9/10/2019 (Permalink)

Water Damage On Kitchen Floor | Redding Restoration

The onset of water damage can happen quickly, and many times knowing what to do next, can be unclear. Further and more serious problems can occur if water damage restoration services are not applied quickly. Many times the amount of restoration needed can be affected by the action taken after a water emergency. Here are a few ways water damage can have secondary effects.

Standing water can cause illness.

Stagnant or standing water is a breeding ground for bacteria, parasites, and diseases. The longer it is standing, the more potential for risk. After sitting for 3 days, fresh or potable water becomes a category 2, which means it is slightly contaminated. After 7 days it becomes classified as a category 3, which is grossly contaminated.  In many instances, the source of water damage can be from a sewage pipe, which would increase the risk of illness.

Mold caused by moisture.

As states, Mold growth is encouraged by warm and humid conditions. Plainly stated, where there is mold, there has been water damage. Once mold sets in, it spreads quickly and makes for an unhealthy environment everywhere it is present.

Secondary moisture/humidity.

Most people do not realize how much the moisture from water damage can affect their household items. Warm and closed environments release moisture into the air. Enough built-up moisture can damage electronics, pictures, wallpaper, and many other household items.

Call SERVPRO® of North Shasta Today!

If you require water damage restoration service, don't let the damage become worse. Contact the experts at SERVPRO® of North Shasta today!


SERVPRO, you do that too? | Redding Restoration Company

9/9/2019 (Permalink)

Redding and Shasta County Restoration Services Available 24/7 530-222-0200 "We are always here to help"

The community in Shasta County has seen us driving around in our bright green SERVPRO fleet a lot this past year. It's easy to link us to fire damage and water damage restoration from the natural disasters we’ve had. However, there is much more to us than just fire and water clean-up.

First, we have a 1-4-8 policy. Within 1 hour from notice of loss, we will contact you for service. Secondly, within 4 hours of loss notification, we will be on-site to start mitigation services. Thirdly, within 8 business hours, a verbal briefing of the scope of work will be communicated to you by our staff.



Fire, Smoke, and Soot

Water Removal and Dehumidification 

Mold Mitigation and Remediation

Move-Outs and Contents Restoration

Document Drying     

Contents Claim Inventory Service 


Biohazard, Crime Scene, Hoarding and Vandalism

Carpet, Upholstery, Drapes, and Blinds 

Ceilings, Walls and Hard Floors 


Among this extensive list of services, we also are here as advisors. You could be wondering if damages are worth filing a claim and potentially getting dropped by your insurance provider, we are here to help with information on costs and services. 

Our customers usually don’t have a preferred vendor, if that’s the case for you, we have a list of vendors in every area we operate in. If you need an electrician, roofers, plumbers, and general contractors, we have a list of companies we trust, that you can use to help you with your needs. 

Our staff; we all must complete an extensive background check before being considered for any position with SERVPRO of North Shasta making our staff safe for the community. We are a like-minded team; here to help with any disaster that comes your way, day or night. We treat every incident as if it happened in our family’s home. Manors and politeness are our top priorities while working with you through this disaster that has temporarily disrupted your life. 

For Restoration Services in Redding and Shasta County, contact us today!


Water and Flooding Drying and Clean Up for Shasta County Homes and Businesses

9/2/2019 (Permalink)

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties Call Now! 24/7 365 at 530-222-0200 Like it never even happened. ®

The First Step - Call SERVPRO® of North Shasta, Trinity & Greater Tehama Counties Immediately When Water Damage Strikes Your Redding, California Home or Business


Water leaks, broken pipe and plumbing, storm and rain damage and flooding situations require quick responses.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties; when you ask Why SERVPRO®? has achieved 5 star reviews Google MyBusiness, Yelp and  Facebook which represents our ongoing efforts to support local Northern California and Redding first responders, residents and commercial business partners.  Our water damage restoration technicians and services come highly recommended.

Water Damage Strategic Restoration Assessment

Our IICRC certified and trained technicians will quickly arrive at a home or business to assess damage and determine the best course of action for water extraction and restorative drying. The goal is to get the premises back to preloss condition. 

Key Differentiator – SERVPRO® Brand

WE KNOW what to look for.

WE ASK the right questions.

WE INITIATE an immediate plan of action both with safety and preservation in mind.

Categories of Water

  • Category 1 - Sanitary or potable water.
  • Category 2 - Contains contamination from a washing machine or dishwasher leak.
  • Category 3 - Water that has touched the ground and enters a structure such as storm and flood runoff or sewage.

** READ our Popular Article:

How SERVPRO® Can Save Your Water Damaged Redding Home Building Materials From Being A Total Loss

Any water damage in a home or business requires help from a trusted and experienced local restoration provider like SERVPRO® of North Shasta, Trinity & Greater Tehama Counties. Well intentioned yet untrained efforts to clean up and “fix” the water problem can create many problems such as incomplete drying, hidden areas of contamination and the untreated structural supports holding mold and the resulting bad indoor air quality. 

Rain, Storm Water and Moisture Dry Out

The next step is water extraction.  We have at our disposal state-of-the-art proprietary SERVPRO® moisture drying technologies including Air Scrubbers, Dehumidifiers and HEPA Filter Air Quality units to combat storm, flood and in-home water disasters.  This step – the extraction and removal of water is critical.  Speed of drying as well as knowing the toxicity and water category are crucial for occupant health and safety to properly remove lingering biohazard but also the growth of toxic black mold. We here at SERVPRO® perform water extraction and drying quickly and safely. A typical restoration standard for drying time is three to five days for water damage.

**Watch our Hard Wood Floor Drying video on our website:

Water Damage Hard Wood Floors Drying – SERVPRO® Technician describes the water damage drying process.

Sanitizing, Deodorization and Cleaning

When things are dry we sanitize the interior structural spaces, remove and kill mold and residual microorganisms to prevent further growth and deodorize to remove any remaining bad odors.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties

Call Now! 24/7 365 at 530-222-0200 

Like it never even happened. ®

Commercial Business Loss – Water, Fire and Mold Damage – Call SERVPRO® – 530-222-0200

8/26/2019 (Permalink)

Like it never happened®

Does your Redding or Shasta County business need commercial fire or water damage restoration? Look for a company that provides 24-hour emergency services.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties is available 24-hours a day 365 days a year. We will be able to come out at any time of day in order to offer immediate help and get started with a strategic mitigation and restoration plan quickly.  Also remember that the Redding Fire Department can’t leave a site until the property is secured.  Many times, they will ask YOU the property manager or owner who you want to use?  

Call Us for Emergency Board Up Services to Protect Your Contents and Inventory – 530-222-0200

When we enter at damaged commercial business our first responder project manager assesses the extent of the damage and lays out a specific plan of action for effectively addressing whatever the damage may be – fire, water, mold and many times all three. Often the extent of the damage might be more severe than it appears at first with collapsed ceilings, wet carpet, smoke and ash residue, damaged business assets like office furniture, phone and computer systems and valuable revenue generating inventory. For example, our trained technicians would check hidden and exposed structural components to see if toxic mold is accumulating in another room as a result of water damage, or if smoke got into an adjoining part of the building.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties will use heat and water mapping sensors and other tools to accurately assess the damage.

Our immediate concern when beginning commercial restoration is to find and stop water and gas leaks. We then contain mold outbreaks and seal building windows and entrances to protect contents.  Whether it requires tarping a roof or adding window and door board ups our on-site team of professionals knows what to do because we are industry certified and have decades of local commercial loss restoration experience.

SERVPRO® does Important Business Document Drying and Restoration!

We salvage contents and pack-out what we can. Our document drying process uses freezer trucks to transport wet business records and files to a secure facility and utilize an advanced “freeze-drying” technology to stop further damage and remove moisture. Back on site our commercial restoration specialists will begin the structural drying process and extract any water and moisture from carpet, vinyl and hardwood flooring, wallboard, and ceilings. Anything that is damp will need to be dried thoroughly to prevent the spread of mold, while sanitization will also be necessary for health reasons. Safe air quality is measured and brought to the highest standards with our proprietary SERVPRO® HEPA Air-Scrubbers and Dehumidifiers.

Unexpected Fire, Water or Storm Damage Emergencies Cause Inconvenienced Customers, Business Interruption and Lost Revenue

Removing Bad Odors

Remember that lingering bad smells from mold, soot and ash can permeate cellulose based products like wallpaper, sink into carpet pads, emanate from ceiling tiles and HVAC systems.  Bad Odors can also sit inside uncleaned electronic equipment.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties uses a thermo-fogging ozone process which penetrates to the deepest parts of crevices, wood studs and everywhere to change the atomic structure of the odor particles to neutral status – we do not mask odors. We literally clean and deodorize everything.

Ultimately, commercial restoration done by SERVPRO® here in Redding and the Shasta County area can provide a wide variety of proven, tested and technologically advanced services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

Project Documentation and Customer Communication Transparency from Start to Finish

We work closely with business owners, property managers, facility directors and insurance companies to communicate and document every single step of the project from the time we first show up on site to the final moments of removing equipment – our SERVPRO® software makes it easy for the key decision makers to constantly stay abreast of every step.

When it comes to your commercial property, we mean business. You need a company here in the Redding area that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, emergency water or fire restoration services, mold remediation, SERVPRO® of North Shasta, Trinity & Greater Tehama Counties has the training and expertise to help make it “Like it never even happened.”

Reach us at 530-222-0200

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Black Mold On Drywall

8/20/2019 (Permalink)

Redding Mold Cleaning | Professional Restoration Company

Black Mold On Drywall

While removing or cleaning small portions of black mold on drywall may not be one of the most challenging projects, the problems and causes associated with mold usually lie deeper than the task at hand.

Mold grows when dormant spores become active again under high humidity and moisture.  Discovering where the moisture is coming from can prove to be a challenge and, your health is something to consider as well. According to the EPA and World Health Organization, some molds can cause health problems.

Black mold on drywall can be an indicator for mold in surrounding areas as well as inside the drywall. Mold spores are airborne which makes it easy to travel, and many times once the mold is visible externally, it has already caused damage internally. Another issue that mold can and usually does indicate is water leaks from pipes, roofs, sewage overflow, and other sources that if untreated can cause water damage.

It is best to handle black mold on your drywall quickly and professionally.  Waiting too long will allow its affects to spread through your home, and potentially be harmful to your health. Additionally, not having the situation handled professionally can lead to further damage, or not fully containing the problem, allowing the mold to continue growing.

For professional Mold Removal, contact the professionals at SERVPRO® of North Shasta today!


Are You Prepared for Shasta County Wildfire Season?

8/15/2019 (Permalink)

Fire Emergency call us immediately 24/7 – 365 at (530) 222-0200

Wildfires driven by Summer heat, and high winds consuming uncleared brush and vegetation can quickly cause loss of life and devastate large tracts of Redding, California residential and commercial property

California living means learning how to prepare for seasonal wildfires.  As population centers expand outward into rural areas, known as the Wildland Urban Interface (WUI), it is only a matter of time before commercial and residential properties confront fire damage.

Fire Damage?  Call Now! 530-222-0200

Redding residents know all too well the devastating Carr Fire.  How our local community, service groups, Redding Chamber, Redding Firefighters and CalFire united to tackle that terrible fire disaster.   Our teams here at SERVPRO® of North Shasta, Trinity & Greater Tehama Counties rallied together with other SERVPRO® franchise partners to amass considerable fire damage restoration resources to quickly provide help to Shasta County home and business owners to clean up burned structural damage, ash, smoke, soot residue and odor.

REMEMBER - The beauty of our Northern California region can, as quick as a spark, become enflamed by unsafe and reckless fire practices, deliberate arson, human activity and smoldering wilderness campsite fires and residential burn piles. 

** READ our educational and timely article:  The CARR Fire and SERVPRO®

Just when we thought the fire season was over the Camp Fire devastated the Butte County mountain community of Paradise.  Once again regional SERVPRO® disaster response teams rallied forces to remove smoke and ash infused homes to safe levels of air quality and occupation

Shasta County has experienced multiple high-profile wildfire flare ups. 2008 saw the Popcorn Fire / Peterson Complex and  Shasta-Trinity Lightning complex fires.  Lassen and Fall River Mills in 2014 experienced the Bald Fire as the Eiler Fire burned southeast of Burney.

Our concern and compassion are first and foremost for the safety and wellbeing of you, your family and pets.

For any Fire Emergency call us immediately 24/7 – 365 at (530) 222-0200 for smoke, soot, burn and water damage. 

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties understands fire damage restoration.  We have had over two decades of locally owned and operated Redding community experience helping homeowners, property managers and commercial facilities directors make the right strategic emergency clean up decisions.  We know how to deal with insurance agents and adjusters and navigating through the oftentimes complicated terrain of the fire damage claims process. We also provide content pack out and emergency board up to protect your belongings and property.

Emergency Board Up In Redding CA

8/6/2019 (Permalink)

For Emergency Board Up Services in Redding contact SERVPRO of North Shasta, Trinity & Greater Tehama Counties

Often the range of emotion we feel during a tragedy keeps us from thinking through the important details of what to do next. The actions you take after a fire or disaster can greatly impact the amount of help you will get from your insurance company. gives a great list of ten tips for homeowners facing fire or smoke damage, and number two on that list is securing your property.

Not only will boarding up your property after a fire help to get the support you need from your insurance company, but it can also reduce the risk of vandalism. The last thing any of us want to experience after something like a house fire is even more loss or damage to our property, but boarding up your house itself can cause additional damage if not done correctly.

Instead of taking the risk to board up your property on your own, contact a professional from SERVPRO.  We will not only ensure that your property will be boarded up correctly, but it can help to keep your property safe, and aide in getting the most help possible from your insurance company. We specialize in emergency board up services and would love to help in the event of a tragedy.

If you require emergency board up services, contact SERVPRO of North Shasta, Trinity & Greater Tehama Counties online, or call 530-222-0200

How to stay safe during a summer lightning storm.

8/1/2019 (Permalink)

Storm Damage to your home? SERVPRO is here for you in Redding, California. Fast Response by Professionals - 530-222-0200

It isn't uncommon to have 110-degree temperatures in Shasta and Tehama Counties. Occasionally, we will have a rogue summer lightning storm come through our community. Just like the storm in 2008 where more than 200,000 acres were on fire in Trinity and Shasta counties as part of the June Fire Siege.

Many people think their home is a perfect location to be safe during a lightning storm, but you could still be at risk. Nearly 1/3rd of injuries from lightning strikes occur indoors.

SERVPRO® of North Shasta, Trinity, Greater Tehama Counties would like to offer tips to keep you and your family safe from lightning while indoors.

Avoid Doors, Windows, Porches, and Concrete: Lightning can travel through metal and rebar inside concrete flooring and walls. We recommend not to lean on concrete walls or lie down on concrete flooring.

Avoid Water: Please do not have contact with water during a thunderstorm, lightning can travel through your home's plumbing. We suggest not to wash dishes, shower or bathe during a storm.

Avoid Electronics: Lightning can travel through electricity, make sure you use surge protectors to protect appliances in your home. We also recommend not operate washers, dryers, microwaves, stoves, computers or anything else that may be connected to an outlet.

A normal thunderstorm is commonly 15 miles in diameter and typically last 30 minutes to 1 hour. It’s been recorded that almost 1,800 thunderstorms are occurring every moment around the world, that's nearly 16 million per year.

Almost 2,000 people are killed per year around the world from lightning. Many people survive lightning strikes however they can suffer from many long-term symptoms, which can include weakness, memory loss, dizziness, and many other illnesses. Lightning strikes are known to cause severe burns and cardiac arrest, 9 out of 10 people survive the injury.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties wants to make sure you and your family stay safe during the next thunder and lightning storm we get in our area.