Recent Posts

SERVPRO Customers, Insurance Claims, Fire, Water, Rain and Mold Damage Clean Up

10/8/2018 (Permalink)

Why SERVPRO SERVPRO Customers, Insurance Claims, Fire, Water, Rain and Mold Damage Clean Up SERVPRO - 530-222-0200 Redding, California Fire | Water | Mold | Storm Emergency Damage Cleanup & Restoration

Because SERVPRO is a Fire and Water Damage restoration industry leader our position as a local Redding franchise provides our Shasta Country and Northern California communities with a national open line of communication to a vast array of property casualty insurance carriers including AAA, ACE, Allied, Allstate, California Casualty, Chubb, CNA Commercial, Farmers, Fidelity, Grange, Hanover, Hartford, Homesite, Liberty Mutual, Mercury, Nationwide, State Farm, Safeco and many more.  

SERVPRO of North Shasta, Trinity & Greater Tehama Counties goal is to maximize our customer satisfaction in working with their residential and commercial insurance provider through preexisting national accounts and business-to-business relationships with these insurance carriers who trust and know our exacting high standards and the extreme benefits that a partnership with SERVPRO can provide for their customers.


Insurance companies, claims representatives, agents and adjusters prefer to work with SERVPRO because we provide:

  • Internal audits and quality assurance
  • Background checks for temporary personnel and SERVPRO Franchise professionals.
  • Insurance agent and adjuster communication compliance with SERVPRO
  • Job file completion and proof of work pipeline transparency and documentation.
  • SERVPRO Franchise owners and technicians hold certifications and specialized training through adherence to IICRC Standards.

Our Redding, California customers can expect consistent and effective results from SERVPRO of North Shasta, Trinity & Greater Tehama Counties each and every time because we uphold the strong tradition of the SERVPRO “Like it never even happened®” brand.

Continuing Education – Insurance Agent Learning Resources

The job of an insurance agent or adjuster is to apply the policy and make appropriate adjustments to the claim.  SERVPRO of North Shasta, Trinity & Greater Tehama Countries provides continuing education classes specifically tailored to increasing fire, water and mold restoration industry best practices to our local insurance producers.  Our classes blanket most of the Northern California region including the City of Redding and as far north as Mt. Shasta, Yreka and Weed.  Moving south we hold classes in Red Bluff, Corning and Willows. 

Annual licensing requirements in the State of California requires insurance agents and adjusters to acquire ongoing education hours.  We at SERVPRO are pleased to offer CE courses throughout the year in:

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is a local Redding family owned and operated restoration company creating a safe, clean & comfortable living environment for you and your family.  With highly trained specialists, 24-hour service, faster to any disaster, advanced technology and national support to scale to any water, rain, flooding or storm damage event; SERVPRO has your back.

 Call Now!  530-222-0200

How to Kill Mold Growth in Redding, California

10/2/2018 (Permalink)

Mold Remediation How to Kill Mold Growth in Redding, California Toxic Black Mold in the Kitchen. Call Us Now! 530-222-0200

Mold growth and sewage back flow... residential and commercial building structures, caused by water and humidity intrusion from a sudden storm flood or broken water pipe to an unseen long term leak within a dark crawlspace, is where the expertise and experience of our SERVPRO of North Shasta, Trinity & Greater Tehama Counties technicians comes to light.  Mold is everywhere.  Because we are ANSI / IICRC S520 certified we carry with us the tactical knowledge to perform microbial remediation on mold damaged structures and contents.

Mold Problems?  Call Now!  530-222-0200 

Redding, California property managers, insurance field adjusters, claims processors, insurance producers and real estate agents; up and down the Shasta County Northern California gateway extending from our Tehama County customers in Willows, Cottonwood, Corning and Red Bluff all the way to our Trinity County friends in Weaverville and up the Interstate 5 corridor into Siskiyou County and Mt. Shasta, Dunsmuir, Yreka and Weed, know and trust our fast response to toxic mold damage outbreaks.

SERVPRO of North Shasta, Trinity and Greater Tehama Counties has years of experience dealing with the  practical elements of water damage restoration.  Our technicians have faced "real-life" mold remediation challenges. SERVPRO is a leader in the mold remediation industry. Water damage restoration and mold remediation go hand in hand.  Mold feeds on moisture.  Regular home and business property maintenance, includes inspection of visible and hidden evidence of water leaks, condensation, infiltration, flooding and mold prone wall and crawl spaces.

Specific Mold Reduction Best Practices:

  • Maintain low humidity levels ideally below 50%. Because humidity levels can change quickly during the day. Use an air conditioner or dehumidifier to level out moisture and air temperatures.
  • Use exhaust fans to ensure adequate ventilation in high-moisture areas like the kitchen, bathrooms and food service areas.
  • Modern exterior and interior paints can include mold inhibitors which help to significantly reduce mold growth.
  • Frequently cleaning of faucets, showers, and sinks, including under storage cabinets with anti-viral, bacterial and microbial disinfectants kills the expansive growth of mold spores within moisture heavy surfaces.
  • Whenever possible remove carpeting from toilet and shower area floors.

Read our article: Mold Cleaning – Residential, Commercial & Hospital Disinfectant introducing SERVPRO’s new state-of-the-art cleaning product SERVPROXIDE™ - a new weapon on mold, bacteria, virus contamination and killer germs.

Learn more about Mold Prevention and Remediation in homes, commercial buildings and schools by visiting this link at the EPA website:

Also view this helpful resource for residential properties: A Brief Guide to Mold, Moisture and Your Home

Call Us Now! Your Toxic Mold Clean Up Experts: SERVPRO of North Shasta, Trinity & Greater Tehama Counties.


Why SERVPRO? - Training & IICRC Standards in Fire and Water Cleanup and Restoration

9/27/2018 (Permalink)

Why SERVPRO Why SERVPRO? -  Training & IICRC Standards in Fire and Water Cleanup and Restoration Fire | Water | Storm | Mold - Emergency Damage Cleanup and Restoration - 530-222-0200 - Redding, California

We at SERVPRO in Redding, California believe that our customers deserve the very best service, expertise and professionalism.  

Ongoing and extensive training allow us to hold the highly respected Institute of Inspection Cleaning and Restoration Certification (IICRC) in Fire and Water Damage Restoration.   We find this is the best way to bring the highest level of results coupled with fast response, decades of front-line experience and personal, friendly and trusted service to our Shasta County and Northern California residents and businesses. 

Also, SERVPRO of North Shasta, Trinity & Greater Tehama Counties also offers popular continuing education courses designed to educate, entertain and inform insurance producers, agents and adjusters in the latest trends and state-of-the-art best practices of fire, water and mold damage repair and restoration incidents experienced by their property casualty claims customers.

Call Us Now!  530-222-0200    24 / 7 - 365

Certainly the large impact and catastrophic Carr, Delta and Hirz fire incidents throughout Shasta and Trinity counties triggered preexisting SERVPRO “STORM Teams” from the San Francisco Bay area including out-of-state SERVPRO professionals from Oregon, Montana, and Idaho, all racing to provide emergency smoke, soot and ash clean up to our community.

Because we are a SERVPRO franchise our ability to scale people, equipment and resources is unparalleled in the North State.  From a leaking toilet in a home to commercial large loss disasters we can quickly scale the scope and volume of resource requirements.  Our ability to produce desired recovery results for our customers includes:

  • The prompt handling of insurance claims through the SERVPRO National Call Center.
  • Job process and best practices accountability from the first moment a customer picks up the phone and calls us to the finished dry, clean and restored property.
  • Major retail, financial and insurance giants like State Farm, Farmers, AllState, Big Lots, Coca-Cola, Planet Fitness, Southwest Airlines and many more have national accounts with SERVPRO as their “go-to” trusted restoration industry provider.
  • SERVPRO of North Shasta, Trinity & Greater Tehama Counties technician and vehicle standards.
  • Documentation requirements for every detail of a job – from start to finish.
  • A rigorous SERVPRO quality assurance program.
  • We serve insurance adjusters and their clients.

As Redding, California’s trusted and experienced SERVPRO Franchise professional our job is exacting standards, clear and frequent communication to maintain customer reassurance and ensure quality service by providing accurate and transparent documentation. 


Remember 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to customers within hours. SERVPRO documented and measured performance increases value to our residential and commercial clients. Our years of hard-earned results in the fire and water cleanup and restoration industry maintains our competitive advantage by achieving customer satisfaction.

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WHY SERVPRO? – Redding, California

9/13/2018 (Permalink)

Why SERVPRO WHY SERVPRO? – Redding, California Why SERVPRO? Fast Response, Professional Team and Customer Satisfaction - 530-222-0200. Call Us Today for any Fire, Water, Storm or Mold problem.

A Safe, Clean & Comfortable Living Environment for You and Your Family.

We are highly trained fire, water, storm and odor damage clean up and restoration specialists.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides 24-hour service, advanced technology and is faster to any size disaster.

Our Shasta county SERVPRO professionals understand your situation. As a residential or commercial business property owner or a real estate or insurance agent or adjuster, the goal is to keep costs down.  SERVPRO Franchise Professionals are uniquely qualified to help.

Claims and Emergency Response

Property restoration is our priority. Our customers appreciate the immediate response and you will know everything is being done to limit the damage.

Claim Reduction through Pre-Testing

Property restoration creates less expense than replacing property.  Insurance claims professionals know the rule is, "Restore whenever possible, replace only when necessary." We utilized advanced pretesting procedures on damaged contents and structural components on every loss to make an informed decision on restorability.

Contents, Property and Claims Inventory Service

SERVPRO can provide an itemized loss inventory. We maintain thorough written and digital documentation as well as photos of all items and important items.

Electronic Claims Information

We work hand in hand with residential and commercial insurance agents.  Because we are a local Redding SERVPRO with access to our national claims center we can provide fast and accurate information you need to make the informed and best decisions.

Customer Benefits - Restoration Industry Best Practices

  • A Complete Electronic Job File.
  • First Notice of Loss.
  • Detailed Estimate.
  • Digital Loss Photos.
  • Scanned Forms and Paperwork.
  • All delivered by email or hard copy.
  • On-line Access to All Files.
  • New Assignments.
  • Pending Jobs.
  • Completed Jobs.
  • Informative Reports to Improve Results

SERVPRO of North Shasta, Trinity & Greater Tehama Counties – 530-222-0200

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Carr Fire Water Damage, Winter Rain Storms, Ash and Toxic Debris Flooding

9/11/2018 (Permalink)

Storm Damage Carr Fire Water Damage, Winter Rain Storms, Ash and Toxic Debris Flooding Rain & Winter Storm Water mixed with Fire and Smoke Damage creates Acidic and Toxic slurry. Contact SERVPRO - 530-222-0200

Redding, California Wildfires and Rain Water

The Carr Fire catastrophic wildfire season of 2018 has produced a scorched earth effect upon the recreational Whiskeytown wilderness as well as long term residual toxic debris and ash accumulation in Shasta County neighborhoods. 

The City of Redding has put together a resource website for debris removal at

CalRecycle and the California Department of Toxic Substances Control  are orchestrating a massive “opt-in” undertaking working with homeowner who have suffered devastating fire-loss to quickly assess and remove toxic waste – essentially burned metal and toxic chemicals within a property owners ash footprint.  Northern California severe weather rain storm systems will very soon produce downpours in our area.

An important point to understand is that when CalRecycle physically removes a home owners fire damaged cement foundation as well as possibly removing several inches of toxic earth what is left is not necessarily flat earth.   There will be a depression in which the soon coming rain storm water will fill and provide a toxic gray ash sodden reservoir for runoff.

Our hot smoke-filled Shasta Summer with very little wind in a few short weeks will possibly experience water saturated ash pools and flooding from wildfire brush and vegetation scraped landscapes.   Of concern are property owners who have not opted-in to the county debris removal programs and are left with unfinished soot filled plots exposed to now water damaged contents and toxic storm runoff.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties asks “How can you be prepared for storm water damage to already fire damaged property?”

Flash floods depend on several factors:

  1. The severity and expanse of the fire.
  2. Mountainous and steep terrain which produces culverts and fire-scarred drainage.
  3. The volume of rain.

Looking at the Carr Fire we can say a resounding “Yes” to all three given past Redding severe weather precipitation experiences this time of year.  In fact, Thunderstorms that develop over burn areas can produce flash flooding and debris flows nearly as fast as National Weather Service radar for Shasta County can detect the rainfall.  We urge home and property owners to start preparing now.  Water can enter through roof and siding gaps made worse by exposure to wildfire heat.  Leaking water brings with inside the wet toxic and acidic outside uncleared ash and soot. 

Water Damage Emergency Tips

RECOMMENDATION:  Because of the severity of Carr, Hirz Fire and other local fires the smoke penetration and ash accumulation into residences has been severe.  The first step is to contact a local Redding restoration provider like SERVPRO of North Shasta, Trinity & Greater Tehama counties to perform a fast on-site assessment to wipe down and clean these smoke and ash covered contents, ceilings and interior / exterior walls.  

(530) 222-0200

Recognize that it only takes one-half inch of rain water to produce flooding under the right conditions of storm runoff and terrain.  Any left-over ash piles will turn into a toxic slurry with the potential to merge directly into Sacramento River affecting downstream environmental impact areas.  The key is to evaluate property, terrain and points where unseen pools of water will accumulate.

Call Us Now for questions answered and a community trusted fast emergency response for any water or storm damage related event. SERVPRO – 530-222-0200    Available 24/7 - 365

Water Damage Restoration & Repair

9/7/2018 (Permalink)

Water Damage Water Damage Restoration & Repair Water damage destroys suddenly or over time. Call SERVPRO - 530-222-0200

The Catastrophic Power of Water


Water exposure can be the most damaging substance in the home and commercial property setting.

Suddenly or over time, excessive structural moisture or rapid flooding seeps into the very core of floor, wall and ceiling material causing visible; and more problematic, hidden deterioration. The water damage problem can become a biohazard toxic nightmare when sewage or bacteria infused water permeates the interior living spaces.

Fast and effective intervention can sharply reduce the harmful effects of water intrusion.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties, a premiere Redding, California and Shasta County water emergency damage restoration provider can produce amazing results.  Our clean up and restoration professionals can address damaged contents such as precious home furnishings and personal content.

Where Water Damage Occurs

  • Partition Walls – Plaster / Wood
  • Timber joist flooring – Sound boarding, insulation, soffits or lagging.
  • Flooring – Concrete, floating screed, boards/parquet, textile covering, carpet and insulation.
  • Internal walls – Brick, concrete, plaster, plasterboard, timber framed including damp-proof membranes and insulation.
  • Masonry – Solid walls, stone, cob cavity walls, sand-lime brick insulation, fair-faced masonry, internal plaster and external rendering.
  • Flat roof – Felt, bitumen tanking and gravel insulation.
  • Balcony / Terrace – Planted, floor slabs and gravel.
  • Suspended Ceiling – Slats, sheeting, lath and plaster, ceiling tiles, voids and conduits.
  • Foundation / Ground Slab / Walls – Topping damp-proof course, vapor barrier, bitumen.

Water Damage Cleanup and Repair

We use moisture readers and drying equipment to quickly stop water inflow.  Water damage is responsible for major business interruption, unusable living space and accompanying health risks.

Mold, Musty Odor and Mildew

Mold is waiting to grow and feed in a dank, moist and damp environment.  There is a very short window of opportunity to prevent and stop mold growth and it is measured in hours not days.   Especially when unseen hidden water leaks occur slowly.  We are experts at isolating the problem areas with initial moisture readings and proven mold removal and sanitation best practices.    


Phone us today and ensure that your home or business property is restored professionally and quickly.

Read more about our Drying and Dehumidification Water Damage Restoration Process.

Commercial Water and Fire Damage Drying, Repair and Odor Removal

9/4/2018 (Permalink)

Commercial Commercial Water and Fire Damage Drying, Repair and Odor Removal Commercial Water and Fire Damage Drying, Odor Removal a, Repair and Mold Mitigation - Redding, California - 530-222-0200

SERVPRO’s large loss commercial restoration services are available to business owners throughout Northern California.

We are a trusted and experienced Shasta County business interruption recovery leader.  Our project managers and technicians are extremely well trained and equipped with the best and most effective property restoration equipment.

Commercial fire, water and mold loss can occur suddenly. Our teams will clean and restore catastrophic damage to pre-disaster conditions.  We also have years of experience working with insurance and claims adjusters through the disaster recovery process.

(530) 222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties large loss emergency response services are available 24 hours a day, 7 days a week, and 365 days a year. In every situation, we will work quickly and efficiently to stop the spread of damage and to repair the damage that has already occurred.

We can restore a wide range of property, from large office buildings to hospitals and health care facilities to schools. We mitigate, which means stop current and further damage. Our expertise includes water damage, fire damage, mold growth and property reconstruction.

When suddenly experience water, fire and mold related business interruption choose the fastest recovery possible. Quick response and professional service are what make the SERVPRO brand a cut above the rest. Our reputation for working tirelessly day and night to ensure that your business and commercial property is restored to operational efficiency as quickly as possible. SERVPRO franchises around the country have handled massive hurricane and flooding projects.  Countless lessons and years of developing state-of-the-art playbook process produces a world class on-site implementation solution.

Call Us and choose SERVPRO of North Shasta, Trinity & Greater Tehama Counties.  


We are in Redding, California and are here to help immediately with your unexpected commercial large loss catastrophe.  Experience the benefit of high-quality project management, equipment and expertise you deserve. 

Commercial Water Damage Restoration Services

8/20/2018 (Permalink)

Commercial Commercial Water Damage Restoration Services When your business or commercial property suffers water damage loss - Call SERVPRO! 530-222-0200

Water damage will produce business interruption. 

Water flooding from plumbing leaks, broken pipes, storms, contaminated water and sewage backups, and commercial appliance malfunctions can all produce sudden and unexpected destruction in your business.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties commercial cleaning services can quickly get your business back to serving your customers.  Our commercial large loss disaster response team is expertly trained and well prepared to minimize interruptions to your business. During the restoration process we do everything possible to keep your doors open and business running.


SERVPRO’s water mitigation process reduces or prevents the volume of water damage through quick response, strategic on-site assessment and fast removal and drying of water point of entry. Water damage happens for many reasons.  Structure failure, broken or frozen pipes, hidden mold behind walls, roof leaks, and rain storms.  We are always here to help!

Fire & Water - Cleaning & Restoration™

We provide fast 24/7/365 Response - Seven days a week, 365 days a year, daytime or nighttime, we rapidly respond to keep your business running smoothly.

Industry Leadership – Redding and Shasta County businesses have come to respect and value our years of local community involvement as a trusted restoration provider leader in Northern California.   We set a very high professional standard for water damage services.

State of the Art Project Management – We provide thorough communication and documentation at every level with our commercial clients.  Our project manager and SERVPRO technicians work closely with key decision makers, property and facility managers and business owners.

Current and Proven Technology - We use industry standard water extraction and drying equipment, IICRC Standard for Professional Water Damage Restoration of Commercial Structures and a tactical, time-tested SERVPRO disaster response playbook to ensure safe, consistent and first-class results.

Insurance Capabilities – SERVPRO is a well respected and go-to restoration vendor for the insurance industry.  We have and extensive track record of working with virtually every commercial property and casualty insurance carrier on the market today.  We understand your needs in navigating through the insurance claim and adjuster pipeline.

Call Us Today!  SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Carr Fire Smoke, Soot, Ash, Odor and Fire Damage Clean Up

8/15/2018 (Permalink)

Fire Damage Carr Fire Smoke, Soot, Ash, Odor and Fire Damage Clean Up Carr Fire destroyed homes in Northern California. SERVPRO Fire and Emergency Disaster Clean Up teams support Shasta County and Redding residents.

SERVPRO Can Help – Redding, California

SERVPRO of North Shasta, Trinity & Greater Tehama Counties understand the unprecedented disasters that have affected our community.  SERVPRO STORM Disaster Response teams from Oregon, Idaho, Montana and across California have converged on the City of Redding and Shasta County with one goal in mind.  Quick and effective response helping property owners return to a clean and odor free home. 

We are a highly trusted Redding Fire and Smoke Damage Restoration provider.  Because of our many years of experience on the front lines serving Shasta County communities we are receiving a high number of intakes from Carr Fire affected housing subdivisions such as Lake Keswick Estates, River Ridge Terrace, Stanford Manor, Land Park Subdivision, Lake Redding Estates, Sunset West, Mary Lake Subdivision and many others. We are working around the clock to respond to questions and get services dispatched quickly.

(530) 222-0200 

We wanted to provide you with a selection of updated links and information for Shasta County and the City of Redding, CA

Carr Fire Recovery - Resources for fire, disaster relief, recovery, and rebuilding

How to apply for fire property clean up:

Shasta County Health and Human Services:

Shasta County Assessor/Recorder Carr Fire page:

Protect yourself from Wildfire Smoke handout:

Top 5 Tips to Protect yourself from Wildfire Smoke handout:

Call us today for a fast on-site soot, smoke and ash assessment of your property. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties

(530) 222-0200

The Carr Fire and SERVPRO

7/30/2018 (Permalink)

Fire Damage The Carr Fire and SERVPRO #CarrFire Devastation - SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides Fire Damage Clean Up and Restoration - 530-222-0200

 Redding, CA – The Carr Fire produced fire damage devastation as it tore through homes and property in Shasta County during several days and nights the last week in July.  Many families suffered complete property loss.  

SERVPRO of North Shasta, Trinity & Greater Tehama supports the efforts of CalFire, Redding Fire, Redding Police, California Highway Patrol and the vast array of first responders flooding into Redding and Shasta County contain the wildfire and protect our Northern California community.

We understand property loss and work with insurance agents to quickly mitigate damage and reduce claims.  Our SERVPRO professional technicians have the experience and training necessary to clean up toxic fire residue, smoke, soot and deodorize the residual odor.

As Carr Fire evacuees and residents make their way back to their neighborhoods to assess damage and file insurance clams remember that we at SERVPRO have your back.   We are a trusted and experienced Redding, California fire and water damage restoration provider.  Our 5 star Google, Facebook and Yelp reviews, compassion and experience speak for themselves. 

We are not out of the woods yet.  More wildfires can wreak devastation upon other areas of Redding.   The heat of August will continue.  Unburned areas of the city are still a potential tinderbox of dry brush and combustible vegetation.

With large loss devastation such as the nightmare of this #CarrFire we have at our disposal SERVPRO disaster recovery teams and equipment to provide massive resources for emergency clean up and restoration in Redding and beyond.  These catastrophic storm and major event loss teams deal with hurricanes and flooding in the East and South and fire damage restoration here in California.

Remember:  Create defensible space around your home and property.    When the unexpected fire, smoke and soot damage occurs call SERVPRO of North Shasta, Trinity & Greater Tehama Counties

24/7 – 365

(530) 222-0200