Recent Why SERVPRO Posts

Why SERVPRO? – Trust, Customer Service, Professionalism and Excellence for You!

11/29/2018 (Permalink)

Why SERVPRO Why SERVPRO? – Trust, Customer Service, Professionalism and Excellence for You! Why SERVPRO? Fast, Professional Response to Your Fire and Water Damage Emergency. Call Us Now! 530-222-0200

Redding, California’s SERVPRO of North Shasta, Trinity & Greater Tehama Counties is ideally located in the heart of Shasta County.  Our extensive service area blankets destination communities in the Shasta-Cascade region like Dunsmuir and Mt. Shasta.  Also, extending from Corning, Orland, Anderson, Red Bluff and traveling up the I-5 corridor to the Oregon border communities of Weed, Yreka and extensive points West into Trinity and Siskiyou counties, Igo,  Weaverville and as far East as Palo Cedro, Bella Vista, Shingletown, Round Mountain, Burney, Alturas, Lassen and Modoc counties.  

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Carrying the weight and recognition of our SERVPRO brand strengthens the quality, professionalism, solutions and results we bring 24 hours a day to Redding and North State home owners, commercial property facility managers, insurance and real estate agents for fire, water, mold and sudden regional fire or storm disasters like we just experienced with the #CarrFire and possibly may experience more with the soon coming wet Northern California Winter rains and flooding.

In the News…

SERVPRO and College Football on ESPN - New SERVPRO® First Responder Bowl to be played at Cotton Bowl Stadium – December 2018    Exciting News – The anticipated annual football game played at Cotton Bowl Stadium in Dallas, Texas has been renamed the SERVPRO First Responder Bowl.

Fire & Water - SERVPRO® Disaster Recovery Teams Activated to assist in Northern California Wildfires

We all block emergencies and disasters from our minds and hope they never happen to us. When those sudden fire, smoke and water emergency disasters do happen to your home or business in the middle of the night you can rest assured that SERVPRO of North Shasta, Trinity & Greater Tehama Counties is here in Redding waiting take your call and respond quickly and with professional compassion and expertise to your home or business quickly. Take it from us, we will put your stress at ease!

Mold RemovalApartments, condos, homes and commercial buildings, at some point, will experience leaks, flooding, or other forms of destructive indoor moisture damage.

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Call SERVPRO for residential mold remediation.

Our professional technicians will set up containment barriers and air scrubbers to remove toxic black mold spores.  Along with mold and mildew deodorization and cleaning we pride ourselves on providing clear communication, reasonable pricing, and an effective project schedule. This is exactly what you, our customer, requires; to feel safe and have your unique needs and whishes as top priority.                             

Home and Business Restoration ServicesSERVPRO Commercial and Residential Cleaning

We also provide a wide array of services to address any cleaning or restoration needs: Biohazard, Carpet & Upholstery, Ceilings, Floors & Walls, Document Restoration, Drapes & Blinds, Odor Removal, Sewage, Trauma & Crime Scene, Vandalism & Graffiti.

Our local Redding, California community knows and trusts our local family owned approach to on-site emergency clean up.  We are certified and industry leading experts.  We hold ourselves to high standards to give you the attention, compassion and response you need by a team of friendly, clean, background checked and trained technicians with years of combined experience servicing residential and commercial clients just like yourself.

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties Today!  530-222-0200

Why SERVPRO? – Shasta County, California Commercial Fire, Water, Mold Damage Cleaning

11/21/2018 (Permalink)

Why SERVPRO Why SERVPRO? – Shasta County, California Commercial Fire, Water, Mold Damage Cleaning Commercial Business and Property Loss? Call Us at 530-222-0200. Experience the "Why SERVPRO?" Advantage.

Customers appreciate your commercial property’s clean and safe “open for business” presence.

Unexpected disasters will happen, and you need to find professional commercial cleaning or emergency restoration services fast.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties professionals have the training and expertise to help make it “Like it never even happened.”

Call us at 530-222-0200 24 hours a day to drastically minimize your business interruption.  Our certifications and training include restoration services for fire and water damage, including electronics restoration and document drying. We are also Redding, California and Shasta County’s primary resource for commercial mold remediation. We bring our extensive capabilities, equipment, professionals and experience to any commercial cleaning sector including retail, education, property management, healthcare, hospitality, food service and restaurants.

Commercial Building Cleaning Services

Your business need could be removing an odor problem or deep cleaning flooring or carpets. You can always count on SERVPRO Franchise Professionals to get even the most extensive commercial large loss projects completed right the first time. We respond quickly and work hard to ensure that your office, client, and business workspaces are restored, clean and odor free.

Fire, Water and Mold Cleanup 

  • Water damage from a major Northern California winter storm event or even a broken water line can bring your customer service and revenue to a halt.
  • Fire damage, as our local Redding and surrounding areas of Shasta Lake, Dunsmuir, French Gulch and Whiskeytown Lake communities suffered from the Carr Fire, can be very devastating for the continued operation of business or commercial property. Keep in mind that beyond fire, smoke, and soot damage the resulting water damage from firefighting efforts and fire extinguishing systems often occurs.
  • Mold grows in warm and moist crevasses, walls and structural openings and can be caused by even a minor water intrusion, such as a loose water pipe fitting or slow unnoticed roof leak. Mold problems can also present a serious health risk to clients, customers and employees exposed at your commercial property.

530-222-0200

Biohazard Cleanup – Decontamination of your business premises from trauma, industrial, chemical and sewage backup spills, vandalism, or other biohazards is not only emotionally detrimental to everyone involved in your business enterprise but also produce unsafe and biologically toxic pathogenic exposure to humans and animals.  Our Redding, California SERVPRO professional technicians carry the necessary certifications, training and experience to safely remove, contain and sanitize blood, homicide, animal waste, chemical, tear gas and meth lab residue.

Office Carpet and Upholstery Cleaning – Professional office carpet cleaning can remove and deodorize moderate to heavy soil conditions that accumulate from ongoing public and business usage such as dust, dirt, body fluid, food, animal hair and foot traffic grime in your carpets.

Document Restoration – Business interruption in commercial facilities extends beyond fire and water structural damage.  Documents, photographs, books, client files and irreplaceable paper records could be permanently lost.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the capabilities of quickly securing wet or soot infused contents and “freeze drying” these in a state-of-the-art facility to dry, clean, disinfect and deodorize to a restorable condition.

Trauma and Crime Scene Cleanup – Businesses and educational facilities, as public spaces, are not immune from criminal activity.  Certainly, in recent times, even the unspeakable tragedies of active shooter events require the cleanup services of a compassionate and certified restoration provider to sanitize and deodorize the aftermath of fingerprint powder and forensic chemicals, tear gas, pepper spray, fire extinguisher residue, blood, body fluid and tissue remains.

Read Our Article: - Active Shooter and Commercial Business Crime Scene Clean Up

Vandalism and Graffiti Clean Up - Riots, burglary or negligent vandalism, like breaking a window or a hole in the wall, can cause significant water and mold damage.  We are able to remove and clean spray-painted graffiti from exterior walls, clean driveways, walkways, asphalt, metals, wood, glass, plastic, masonry, brick, stone and concrete.

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties – 530-222-0200

Experience has taught us that people want to work with a company that operates honestly and with care for their customers and commercial properties. We have become a trusted advisor to the insurance industry and a wonderful resource for our current and long-time Redding and Northern California customers along with anyone who calls for advice. We are that locally owned and operated family business with over two decades of home and business fire and water cleanup and restoration experience; that's why it is an absolute joy to get out there every day and let homeowners, commercial businesses, property and facility managers, insurance producers and real estate agents in Shasta, Trinity and Greater Tehama Counties know that they do have a choice when hiring a restoration contractor. 

Choose SERVPRO

Check us out on Facebook:  https://www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

Why SERVPRO? – Trust, Compassion and Communication

10/24/2018 (Permalink)

Why SERVPRO Why SERVPRO? – Trust, Compassion and Communication Why SERVPRO? Because we care. We are locally owned and operated here in Redding, California. Call us now at 530-222-0200 for a fast response.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has been redefining the mold, fire and water restoration industry in Shasta County. 530-222-0200

The sheer volume of fire and water damage emergency resources, capabilities and expertise we bring to our local Redding community is nothing short of amazing.  Because we are part of the nationally recognized SERVPRO brand our training of home and business owners, insurance and real estate agents and property managers, at a regional level exponentially increases through our ability to utilize the national scope of mitigation and restoration training through the vast experience of 1700 SERVPRO franchise professionals.  What this means for Redding residents is that when you choose SERVPRO, you choose the best!

SERVPRO Performance Guidelines

Our SERVPRO technicians are trained professionals and certified in Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning, Mold Removal, Biohazard, Truama and Crime Scene Clean Up  Also, as one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. As a Redding, California SERVPRO Franchise we adhere to over twenty different guidelines to receive insurance client referrals from the likes of Farmers, State Farm, AllState, USAA and dozens of others. From insurance to background checks on employees, each requirement is maintained continually to help ensure our Shasta County and Northern California customers get the best possible service.

Transparent Job Documentation and Customer Communication

When you originate your contact at SERVPRO of North Shasta, Trinity & Greater Tehama Counties, your referral gets tracked and reported at each step of the work process. We follow IICRC fire, water, mold and standardized restoration industry cleaning procedures.  Our SERVPRO water drying workbook provides complete industry standard validation. The “DryBook” as we call it is a trackable and transparent documentation pipeline so our customers can stay informed on daily job progress and status reports.  Proper equipment utilization and drying validation is a part of every job file when you call 530-222-0200 and use us as your vendor of choice.  From the first notice of loss and the cause of the claim to response times and ongoing job status details; we provided the most comprehensive mitigation reporting data available.

Read our happy customers reviews on Facebook, Yelp and Google

Trust SERVPRO of North Shasta, Trinity & Greater Tehama Counties to do the job right.  The results from our years of experience helping home and commercial business owners effectively and quickly stop, clean and restore the most harrowing fire, biohazard, trauma, crime scene, water and mold damage disasters speak for themselves.  We are available and on-call every hour and every day to provide answers and on-site SERVPRO experts, equipment and peace of mind. 

Your emergencies are our emergencies met with courtesy, compassion and trust.

Call Us Now!  530-222-0200

SERVPRO Customers, Insurance Claims, Fire, Water, Rain and Mold Damage Clean Up

10/8/2018 (Permalink)

Why SERVPRO SERVPRO Customers, Insurance Claims, Fire, Water, Rain and Mold Damage Clean Up SERVPRO - 530-222-0200 Redding, California Fire | Water | Mold | Storm Emergency Damage Cleanup & Restoration

Because SERVPRO is a Fire and Water Damage restoration industry leader our position as a local Redding franchise provides our Shasta Country and Northern California communities with a national open line of communication to a vast array of property casualty insurance carriers including AAA, ACE, Allied, Allstate, California Casualty, Chubb, CNA Commercial, Farmers, Fidelity, Grange, Hanover, Hartford, Homesite, Liberty Mutual, Mercury, Nationwide, State Farm, Safeco and many more.  

SERVPRO of North Shasta, Trinity & Greater Tehama Counties goal is to maximize our customer satisfaction in working with their residential and commercial insurance provider through preexisting national accounts and business-to-business relationships with these insurance carriers who trust and know our exacting high standards and the extreme benefits that a partnership with SERVPRO can provide for their customers.

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Insurance companies, claims representatives, agents and adjusters prefer to work with SERVPRO because we provide:

  • Internal audits and quality assurance
  • Background checks for temporary personnel and SERVPRO Franchise professionals.
  • Insurance agent and adjuster communication compliance with SERVPRO
  • Job file completion and proof of work pipeline transparency and documentation.
  • SERVPRO Franchise owners and technicians hold certifications and specialized training through adherence to IICRC Standards.

Our Redding, California customers can expect consistent and effective results from SERVPRO of North Shasta, Trinity & Greater Tehama Counties each and every time because we uphold the strong tradition of the SERVPRO “Like it never even happened®” brand.

Continuing Education – Insurance Agent Learning Resources

The job of an insurance agent or adjuster is to apply the policy and make appropriate adjustments to the claim.  SERVPRO of North Shasta, Trinity & Greater Tehama Countries provides continuing education classes specifically tailored to increasing fire, water and mold restoration industry best practices to our local insurance producers.  Our classes blanket most of the Northern California region including the City of Redding and as far north as Mt. Shasta, Yreka and Weed.  Moving south we hold classes in Red Bluff, Corning and Willows. 

Annual licensing requirements in the State of California requires insurance agents and adjusters to acquire ongoing education hours.  We at SERVPRO are pleased to offer CE courses throughout the year in:

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is a local Redding family owned and operated restoration company creating a safe, clean & comfortable living environment for you and your family.  With highly trained specialists, 24-hour service, faster to any disaster, advanced technology and national support to scale to any water, rain, flooding or storm damage event; SERVPRO has your back.

 Call Now!  530-222-0200

Why SERVPRO? - Training & IICRC Standards in Fire and Water Cleanup and Restoration

9/27/2018 (Permalink)

Why SERVPRO Why SERVPRO? -  Training & IICRC Standards in Fire and Water Cleanup and Restoration Fire | Water | Storm | Mold - Emergency Damage Cleanup and Restoration - 530-222-0200 - Redding, California

We at SERVPRO in Redding, California believe that our customers deserve the very best service, expertise and professionalism.  

Ongoing and extensive training allow us to hold the highly respected Institute of Inspection Cleaning and Restoration Certification (IICRC) in Fire and Water Damage Restoration.   We find this is the best way to bring the highest level of results coupled with fast response, decades of front-line experience and personal, friendly and trusted service to our Shasta County and Northern California residents and businesses. 

Also, SERVPRO of North Shasta, Trinity & Greater Tehama Counties also offers popular continuing education courses designed to educate, entertain and inform insurance producers, agents and adjusters in the latest trends and state-of-the-art best practices of fire, water and mold damage repair and restoration incidents experienced by their property casualty claims customers.

Call Us Now!  530-222-0200    24 / 7 - 365

Certainly the large impact and catastrophic Carr, Delta and Hirz fire incidents throughout Shasta and Trinity counties triggered preexisting SERVPRO “STORM Teams” from the San Francisco Bay area including out-of-state SERVPRO professionals from Oregon, Montana, and Idaho, all racing to provide emergency smoke, soot and ash clean up to our community.

Because we are a SERVPRO franchise our ability to scale people, equipment and resources is unparalleled in the North State.  From a leaking toilet in a home to commercial large loss disasters we can quickly scale the scope and volume of resource requirements.  Our ability to produce desired recovery results for our customers includes:

  • The prompt handling of insurance claims through the SERVPRO National Call Center.
  • Job process and best practices accountability from the first moment a customer picks up the phone and calls us to the finished dry, clean and restored property.
  • Major retail, financial and insurance giants like State Farm, Farmers, AllState, Big Lots, Coca-Cola, Planet Fitness, Southwest Airlines and many more have national accounts with SERVPRO as their “go-to” trusted restoration industry provider.
  • SERVPRO of North Shasta, Trinity & Greater Tehama Counties technician and vehicle standards.
  • Documentation requirements for every detail of a job – from start to finish.
  • A rigorous SERVPRO quality assurance program.
  • We serve insurance adjusters and their clients.

As Redding, California’s trusted and experienced SERVPRO Franchise professional our job is exacting standards, clear and frequent communication to maintain customer reassurance and ensure quality service by providing accurate and transparent documentation. 

530-222-0200

Remember 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to customers within hours. SERVPRO documented and measured performance increases value to our residential and commercial clients. Our years of hard-earned results in the fire and water cleanup and restoration industry maintains our competitive advantage by achieving customer satisfaction.

Visit us on Facebook at:  https://www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/

WHY SERVPRO? – Redding, California

9/13/2018 (Permalink)

Why SERVPRO WHY SERVPRO? – Redding, California Why SERVPRO? Fast Response, Professional Team and Customer Satisfaction - 530-222-0200. Call Us Today for any Fire, Water, Storm or Mold problem.

A Safe, Clean & Comfortable Living Environment for You and Your Family.

We are highly trained fire, water, storm and odor damage clean up and restoration specialists.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides 24-hour service, advanced technology and is faster to any size disaster.

Our Shasta county SERVPRO professionals understand your situation. As a residential or commercial business property owner or a real estate or insurance agent or adjuster, the goal is to keep costs down.  SERVPRO Franchise Professionals are uniquely qualified to help.

Claims and Emergency Response

Property restoration is our priority. Our customers appreciate the immediate response and you will know everything is being done to limit the damage.

Claim Reduction through Pre-Testing

Property restoration creates less expense than replacing property.  Insurance claims professionals know the rule is, "Restore whenever possible, replace only when necessary." We utilized advanced pretesting procedures on damaged contents and structural components on every loss to make an informed decision on restorability.

Contents, Property and Claims Inventory Service

SERVPRO can provide an itemized loss inventory. We maintain thorough written and digital documentation as well as photos of all items and important items.

Electronic Claims Information

We work hand in hand with residential and commercial insurance agents.  Because we are a local Redding SERVPRO with access to our national claims center we can provide fast and accurate information you need to make the informed and best decisions.

Customer Benefits - Restoration Industry Best Practices

  • A Complete Electronic Job File.
  • First Notice of Loss.
  • Detailed Estimate.
  • Digital Loss Photos.
  • Scanned Forms and Paperwork.
  • All delivered by email or hard copy.
  • On-line Access to All Files.
  • New Assignments.
  • Pending Jobs.
  • Completed Jobs.
  • Informative Reports to Improve Results

SERVPRO of North Shasta, Trinity & Greater Tehama Counties – 530-222-0200

Like our Facebook page at: https://www.facebook.com/SERVPRONorthShastaTrinityGreaterTehamaCounties/