Recent Water Damage Posts

SERVPRO Answers Customers WATER DAMAGE Questions!

3/6/2019 (Permalink)

Water Damage SERVPRO Answers Customers WATER DAMAGE Questions! Your Redding House is Leaking Water and Flooded? Call SERVPRO Today! Fast, Professional Response! 530-222-200

SERVPRO Water Flood Damage Cleanup for Redding, California Homeowners and Property Managers 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties uses IICRC water damage restoration standards incorporating advanced zone containment, air quality monitoring and moisture reading equipment to constantly measure and document the water extraction process.   Our Green SERVPRO trucks will arrive at your home and our expert trained professionals will set up strategically located air movers, dehumidifiers and if necessary HEPA filter equipped air scrubbers.   An experienced project manager will be on site to supervise and explain in detail any concerns a homeowner will have about water cleanup process.

MY HOUSE IS FLOODED! SHOULD I CALL SERVPRO FIRST? 

530-222-0200

** View Our Article:  Redding Home Water Damage

YES.  As a matter of fact, here in the Redding, California and Shasta County area insurance agents and claims adjusters will ask you to call SERVPRO of North Shasta, Trinity & Greater Tehama Counties immediately to stop continuing water damage as soon as possible and begin the cleanup and drying process.  Don’t call your insurance company first and then wait for an insurance claims adjuster to arrive.  Our goal is to immediately save your contents, decrease restoration costs and protect the walls, floors, roof and structure of your home.

HOW DOES THE WATER DAMAGE RESTORATION PROCESS WORK?

Water cleanup and water repair is a several step process.

  1. The first step is to identify and remove all standing water from carpet, hardwood, laminate and tile flooring, wall paper and drywall. Fixing severe water damage intrusion may require the removal of drywall, carpet, flooring, cabinets, bathroom, toilet and shower fixtures as well as kitchen home appliances such as dishwashers, sinks and refrigerators.
  2. When water extraction is complete moisture drying dehumidifiers and a variety of highly advanced SERVPRO state-of-the-art equipment will be positioned in what we like to call “zones” in the home to target problem wet areas and effectively circulate air.
  3. Depending upon the severity, amount of water and the space of flooding damage this can take one or more days. All the while internal sensors in our equipment are recording moisture readings.  That moisture reading data is parsed by hand held mobile SERVPRO computers and charted to track job status in real time.   
  4. Water in a home can also produce dank mildew odor especially within carpet padding, wet insulation inside walls and within sofa upholstery and cushions. Our SERVPRO technicians may introduce odor removal and deodorizing technology as well as immediate mold mitigation procedures to quickly address unsafe and potentially hazardous moisture conditions.
  5. When our SERVPRO production manager deems the process is complete, we do a final sweep with moisture monitoring meters and hand-held thermal imaging cameras (if necessary) to absolutely make certain lingering water is gone and your home and belongings are thoroughly dry.

Call Today!  530-222-0200

HOW LONG SHOULD WATER CLEANUP TAKE?

Mitigation” as understood is “to identify and take the action of reducing the severity, seriousness, or painfulness of something”. Under this definition, as a premiere SERVPRO franchise and preferred choice among Redding property owners, insurance and real estate agents in Northern California; mitigating water and mold damage is at the core of our insistence upon customer service excellence and timely fast around-the-clock response times!

  1. Thus, SERVPRO home water damage mitigation usually includes some degree of wall, ceiling, roof or floor demolition before cleaning and drying out the structure and belongings. For most one to two story single-family homes this phase usually requires no more that 3 – 4 days.
  2. Repair, restore and rebuild, based on the depth of damage, can take longer. Shasta County typically has a long lead time for rebuilds that require new building permits.  Redding area contractors are time crunched post-fire seasons.   The order time of required building and construction materials such as drywall, lumber, fittings, bathroom and kitchen fixtures, insulation and other materials such as carpeting, cabinets and flooring can be unpredictable.  All of that to say this: Your SERVPRO of North Shasta, Trinity & Greater Tehama Counties assigned project manager will work closely with you and your insurance company to outline a detailed scope-of-work and completion timeline for your mitigation and repair requirements.   Our primary concern is that you, your family, loved ones and pets along with furnishings and contents are restored to a healthy and happy home environment.

** Read Our Recent Popular Blog Post: Water and Rain Dry Out – SERVPRO Fast Moisture Evaporation for Healthy Living

WHAT CERTIFICATIONS DOES SERVPRO of North Shasta, Trinity & Greater Tehama Counties HOLD FOR HOUSE FLOOD WATER DAMAGE RESTORATION?

The Institute of Inspection Cleaning and Restoration Certification (IICRC) provides a specific set of standards for fixing water damage. We hold and are maintain current training in the coveted IICRC S500, water damage repair certification.

WHAT ARE THE COSTS FOR WATER DAMAGE REPAIR?

Several factors determine costs.   The size and area of the property flooded.  The time and equipment required to quickly extract and dry water to minimize damage.  Insurance adjuster claims process is generally unknown.  SERVPRO works with both homeowners and insurance companies to reduce expense and save and restore as much as possible. Our goal is to target the source of loss and mitigate continuing structural damage and prevent toxic mold growth.

ARE THERE CATEGORIES OF WATER?  YES

Clean water – Always potable.  Before the water hits the ground, someone should be able to drink it.

Gray water – Possible harm or illness to persons.  Example would be washing machine, sink or dishwasher overflow. Containing chemicals, soap, and considered unpotable.

Black water – Extreme harm to persons.   Sewage, petroleum products, oil, gasoline, within the water as well as raw sewage, blood, bacteria, virus and others biological toxins.

CAN MOLD DEVELOP FROM FLOOD AND WATER DAMAGE?

The rule of thumb is that where there is water there is a very good chance for mold.  Dark, dank and moisture rich environments provide the perfect biological ecosystem for toxic black mold infestations to quickly grow.  Humidity and temperature can cause mold to grow in 24 to 48 hours.

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties TODAY for immediate action 24/7 – 365 when you experience house water flood damage of any type!

530-222-0200

Like and Follow us on Facebook at @SERVPRONorthShastaTrinityGreaterTehamaCounties

Redding Home Water Damage

2/6/2019 (Permalink)

Water Damage Redding Home Water Damage Water Leaking in Your House? Call Us Immediately at 530-222-0200. Serving Redding, Red Bluff, Mt. Shasta, Yreka, Weed and surrounding areas.

Home water damage is largely hidden.   

Residential fire, water, mold and storm, rain and flood emergency repair and clean up restoration services provided by Redding California SERVPRO of North Shasta, Trinity & Greater Tehama Counties trained professionals is a testament to the fact that most property owners discover water problems too late.  Much could have been prevented.

** GOOD NEWS -  We are here at 530-222-0200 all the time day or night to respond quickly!

Water pipes and faucet fixtures under kitchen and bathroom cabinetry, behind showers, sheet rock and along internal wall spaces leak, freeze, drip, burst and allow moisture to secretly build up in as-yet-undiscovered spots only to awaken a property owner when the signs appear – mold, paint bubbles, sagging wet walls, dank musty mildew odor and, of course, visible layers of water gravitating to a home’s lowest point.  Carpeting, toilet fixtures, vinyl and hardwood floors retain moisture in the climate-controlled ecosystem of modern home HVAC systems providing a perfect breeding ground for greater toxic problems like mold spores on clothes.

Water flooding can occur from old and under-maintained dishwashers, water heaters, swamp coolers and toilets.  Plumbing pipes running through the second story wall and floor space create greater problems, often, destroying lower story ceilings and floors producing discoloration and soaking into carpeting and home furnishings in bedrooms.  Different colors appear, perhaps yellowish or brown along with water bubbles in peeling and cracking paint and wallpaper stains.

Water Repair People

530-222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties

Kitchen and bathroom floors, whether vinyl or hardwood, even in the best of conditions are usually high-traffic spill areas inviting puddle accumulation.  When a pipe ruptures sections already weakened by ongoing foot-traffic exhibit changes in texture such as warping, buckling, curling and in worst-case scenarios the above-foundation floor begins to sink from wet floor joists and structural supports.  Hardwood floors besides changing shape also suck up water into the wood pores to swell and expand.

For more information please take a look at our post: Flood Water Damage Insurance Regulations for Commercial and Residential Property Owners

Keep in mind as well that when you think of water related damage issues you typically don’t think of fire.  Soot and ash certainly, however, a great deal of residential moisture damage insurance claims are the result of firefighting efforts; high pressure water and chemical foam used to extinguish the flames.

Our professional and trained technicians rush drying equipment and odor neutralizers to your home or apartment to prevent further water damage and begin cleaning all types of moisture and plumbing disasters in your home.  We also clean up mold.  Fast air drying and circulation is critical to stopping further damage.

Your possessions and contents are treasured items.  We have a page that describes SERVPRO’s detailed water damage restoration process called “Caring For Your Belongings”.   Also, our ongoing Blog page, among Redding, Shasta County and Northern California home owners is a popular destination for water damage information related to fire, mold, and storm damage.   Many area residents in recent days who visit our site have enjoyed our article entitled Apartments in Redding, California and Winter Water Damage.  Especially during our current stormy weather we are taking calls for water leaks and indoor flooding.

 We are here for you with fast professional 24 / 7 – 365 response and trained, qualified and professional people who have your best interests in mind.  

530-222-0200

Like and Follow us on Facebook at @SERVPRONorthShastaTrinityGreaterTehamaCounties

Apartments in Redding, California and Winter Water Damage

1/16/2019 (Permalink)

Water Damage Apartments in Redding, California and Winter Water Damage Apartment Water Damage from Winter Rain and Storms? Call SERVPRO Now! 530-222-0200 Redding, California

Shasta County Commercial Property, Multi-Unit Housing and SERVPRO Water Damage Emergency Cleanup

Landlords and property managers are frontline providers of housing to our local communities.  The residential properties they own and manage are, of necessity, expected to be maintained at an acceptable level of health and safety.   Many times, we here at SERVPRO of North Shasta, Trinity & Greater Tehama Counties are called out to provide fast water extraction drying to a premise’s floors, walls and ceiling because of an unexpected sudden rain water leak or broken shower pipe flood pouring into the sheetrock and insulation of a tenant’s apartment or condominium.

Winter snow, ice and wet freezing rain can hit hard during these extreme weather seasons.  Windows and doors require proper weather stripping to prevent water leaks and seepage.  But that is only the first step of protection from outside moisture.  Examine the tightness of your exterior doors.  Check the fidelity and structural soundness of rain gutters and your apartment complex roofs to ensure tenant water damage property protection.

Outside areas also include the necessity for properly sloped landscape and parking lot water drainage intakes cleared of seasonal debris accumulation.  Slip-and-fall safety and prevention is the key because proper signage, effective water runoff, slip resistant walkway matting all reduces liability insurance claims because tenants have a safe pathway to vehicles, common areas, event rooms, laundry and workout areas.

Rain gutters and drain spouts, often, quite high on the edge of multi-story, multi-unit commercial housing complexes are easy to miss during seasonal maintenance checkups.  Water back up and leaking through cracks into the walls and hidden areas of adjoining units creates hidden damage to multiple adjoining apartment units.  That is when the problems really begin because not only is there water damage, but the wet and untreated surfaces allow preexisting mold spores to thrive and grow.

Everyone likes shade, especially during the scorching heat of Redding summer days.  Large trees with bushy overhanging branches look great in the hot afternoon.  However, when winter storms strike those same trees with their aging untrimmed and brittle branches are waiting to fall upon roofs, gutters, eves, carports and possibly a tenant. Also, utility power lines and telephone poles, by themselves are dangerous enough during strong winter wind and rain storms.  When those same lines, over time, become embedded in the branches of uncleared brush and tree limbs the situation becomes exponentially more dangerous for resident safety and opens the door to extensive property and structural damage.

Because SERVPRO of North Shasta, Trinity & Greater Tehama Counties has over two decades of water, mold and fire damage clean up and restoration to just about every apartment complex from Weed, Yreka, Mt. Shasta and Red Bluff we are intimately familiar with how to quickly scale our experts and resources for any type of inside or outside property damage.   We have also had the opportunity to develop close working relationships with many well-known local insurance agents and adjusters

You need the SERVPRO Emergency Ready Profile!

An extraordinary benefit of having SERVPRO on your side is that we provide a **FREE onsite disaster preparedness assessment aptly named the Emergency Ready Profile.   The ERP is a preexisting report (available on Apple or Android mobile devices) specifically outlining the phone numbers of first responders, property managers, photos and location information of key gas, electric and water shut off locations on your property.  In a nutshell, the ERP provides peace of mind that SERVPRO of North Shasta, Trinity & Greater Tehama Counties has your back – day and night.     

Call Now!  530-222-0200

Water and Rain Dry Out – SERVPRO Fast Moisture Evaporation for Healthy Living

11/14/2018 (Permalink)

Water Damage Water and Rain Dry Out – SERVPRO Fast Moisture Evaporation for Healthy Living Water Damage? Call Us at 530-222-0200. Your trusted Redding, California area flood, water, storm and rain damage clean up choice!

Redding, California - Our 24/7 – 365 fast response to your water damage cleanup is essential to minimize damage, save possessions, and prevent additional mold growth.

530-222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties can deal with the smallest home water leak to large-loss commercial flood damage from thousands of gallons of water.  We quickly respond to all water damage emergencies with IICRC Certified Water Restoration Technicians, state of the art equipment, necessary drying equipment and a proven customer-first SERVPRO game plan.  Upon arriving at your home or business, our SERVPRO water restoration professionals will perform an extensive water damage inspection using moisture metering and infrared cameras to map the extent of water damage. 

We are locally owned and operated serving the Northern California region including Redding, Weaverville, Anderson, Red Bluff, Corning, Orland, Willows, Dunsmuir, Yreka, Weed, Mt. Shasta, Shasta Lake, Burney, Igo, Happy Valley and many more. 

Visit us on Facebook:  @SERVPRONorthShastaTrinityGreaterTehamaCounties

Visible water loss is only the tip of the iceberg. Carpet, tile cracks and holes in the wall, loose hardwood flooring, concrete; these all suck in water to flooring mats and drywall. An important first step in any water loss emergency is to identify the source (class) and pollution (category) of water.  Based on that inspection, our technicians create a water restoration plan for your property, explain the process, and answer your questions. SERVPRO of North Shasta, Trinity & Greater Tehama Counties works with your insurance company every step of the way.

Water Damage Inspection and Services

  • 2-hour on-site assistance 24/7/365.
  • Structural drying and water removal.
  • Insurance claim, agent and adjuster assistance.
  • Restoring your home or business to a preloss condition.
  • Specialized document drying
  • Content cleanup, packing, and storage
  • Uncover hidden water intrusion using state-of-the-art inspection equipment

Water Damage Source Classes and Pollution Categories

Water is identified in the restoration industry in two ways.   1.  Where is the source and what is the saturation level of the water?  2.  What type of water is coming from the source? 

  • Class 1 Water – A slow evaporation rate typically from a drip or slight water line break. Seepage only affects part of a room or space, carpeting is slightly damp.  The key is low permeance rate of surface materials that come into contact with moisture like plywood or concrete.
  • Class 2 Water - With a fast evaporation rate. Water at this level would affect an entire room including carpeting and furniture cushioning. Moisture will have soaked into structural materials and wall up to 12’
  • Class 3 Water - This class has the fastest evaporation rate, and ceilings, walls, insulation, carpet, and sub-floors are all saturated. The liquid may have come from overhead.
  • Class 4 Water - This class is used for special drying situations. The sheer quantity of water combined with time allow for saturation to occur in materials that retain water such as hardwood, brick or stone.

Call Us Today! 530-222-0200

Categories of Water Contamination

The situation worsens as water becomes more polluted. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) classifies water into three categories in its S500 Standard:

  • Category 1: “Clean Water” - Generally sanitary water – This category includes water that comes from sources that we would consider to be potable or drinkable under normal circumstances such as from burst water pipes, broken supply lines on appliances, or falling rainwater. Category 1 water because it is open to outside conditions becomes increasingly contaminated as it mixes with ground soil or floor coverings and structural materials like subflooring, walls and decks. Time and temperature, of course, cause water to become a welcome breeding ground for bacteria and microorganisms.
  • Category 2: “Grey Water” - Significantly contaminated water – Water which is recognized as already having some degree of preexisting contamination. Once again, the pollution triangle is water, time and temperature as the state of the water becomes worsened.
  • Category 3: “Black Water” - Grossly contaminated water - Water which is highly contaminated. Examples would be flood water from overflowing banks of rivers and streams flowing over industrial chemical and toxic waste, ground water flooding into homes and, of course, broken and open flows of sewage.

Our goal is to whenever possible save and restore your water damaged household belongings.

We will work with you and your insurance company, agent and adjuster determine what is salvageable and restorable.  Items to be restored are carefully, stabilized and packed by SERVPRO of North Shasta, Trinity & Greater Tehama Counties inventory specialists to facilitate the cleaning of individual contents.   Our document drying process, in fact, uses a “freeze dried” methodology to stop any further moisture damage and save important and irreplaceable documents.

Water Extraction

Water extraction is a strategic and highly scientific process initiated by our on-site emergency technicians to quickly stop any further water damage at the source and begin the restoration process.  We match our extraction process to the specific category and class of water and the types of water affected building materials. Removing standing water in visible and hidden areas is only the first piece of the extraction puzzle.  Water evaporates and fills the internal air space with moisture and also mold spores and bad odor.  We calculate the number and strategically place throughout the home or business SERVPRO HEPA air cleaners and dehumidification equipment as necessary to completely sanitize and purify both surfaces and air.

Moisture Drying and Monitoring Water Removal

We follow an IICRC “Standard of Care”.  Which means that our drying equipment is monitored and remains in place until the water damaged property has be dried to a recognized industry standard.  When SERVPRO of North Shasta, Trinity & Greater Tehama Counties quickly arrives on-site a project lead takes the helm and maintains oversite of daily moisture readings of relative humidity and variations in levels of structural moisture to make a determination of complete water damage restoration.  Using advanced moisture reading technology our SERVPRO professional will make necessary adjustments to equipment settings to maximize drying at the fastest speed possible.

Water Loss and Preventing Mold

The key to reducing mold growth is fast water drying. Our state-of-the-art drying techniques are trusted restoration industry best practices for successfully creating a drying system that maintains balanced moisture reduction, airflow increase and optimizes temperature.  Introducing into this process an odor cleaner and sanitizing microbial agent produces the clean and fresh surfaces and air quality that SERVPRO of North Shasta, Trinity & Greater Tehama Counties is known through the Redding and Northern California region for achieving.

Call Now! 530-222-0200

Water Damage Restoration & Repair

9/7/2018 (Permalink)

Water Damage Water Damage Restoration & Repair Water damage destroys suddenly or over time. Call SERVPRO - 530-222-0200

The Catastrophic Power of Water

530-222-0200

Water exposure can be the most damaging substance in the home and commercial property setting.

Suddenly or over time, excessive structural moisture or rapid flooding seeps into the very core of floor, wall and ceiling material causing visible; and more problematic, hidden deterioration. The water damage problem can become a biohazard toxic nightmare when sewage or bacteria infused water permeates the interior living spaces.

Fast and effective intervention can sharply reduce the harmful effects of water intrusion.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties, a premiere Redding, California and Shasta County water emergency damage restoration provider can produce amazing results.  Our clean up and restoration professionals can address damaged contents such as precious home furnishings and personal content.

Where Water Damage Occurs

  • Partition Walls – Plaster / Wood
  • Timber joist flooring – Sound boarding, insulation, soffits or lagging.
  • Flooring – Concrete, floating screed, boards/parquet, textile covering, carpet and insulation.
  • Internal walls – Brick, concrete, plaster, plasterboard, timber framed including damp-proof membranes and insulation.
  • Masonry – Solid walls, stone, cob cavity walls, sand-lime brick insulation, fair-faced masonry, internal plaster and external rendering.
  • Flat roof – Felt, bitumen tanking and gravel insulation.
  • Balcony / Terrace – Planted, floor slabs and gravel.
  • Suspended Ceiling – Slats, sheeting, lath and plaster, ceiling tiles, voids and conduits.
  • Foundation / Ground Slab / Walls – Topping damp-proof course, vapor barrier, bitumen.

Water Damage Cleanup and Repair

We use moisture readers and drying equipment to quickly stop water inflow.  Water damage is responsible for major business interruption, unusable living space and accompanying health risks.

Mold, Musty Odor and Mildew

Mold is waiting to grow and feed in a dank, moist and damp environment.  There is a very short window of opportunity to prevent and stop mold growth and it is measured in hours not days.   Especially when unseen hidden water leaks occur slowly.  We are experts at isolating the problem areas with initial moisture readings and proven mold removal and sanitation best practices.    

530-222-0200

Phone us today and ensure that your home or business property is restored professionally and quickly.

Read more about our Drying and Dehumidification Water Damage Restoration Process.

How Water Damages a Redding, California Home

7/25/2018 (Permalink)

Water Damage How Water Damages a Redding, California Home Water Damage Can Occur Suddenly! SERVPRO of North Shasta, Trinity & Greater Tehama Counties offers world-class emergency water damage clean up!

Modern Shasta County homes that retain heat also retain humidity and moisture from water leaks in the structure.  Moisture leads to mold which leads to toxic indoor air quality particularly within the closed-loop of residential heating and air conditioning systems (HVAC). 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties professionals are well equipped experts at handling every component of a water leak flooding event.

  1. Rain Water

Chimney flashing, unsecured roof shingles, clogged flat roof drainage and rain gutters collect water.  Pulled by gravity the moisture seeps into attic and insulation areas onto ceilings and down walls. Heavy wind during Northern California storms pushes water into unsealed spaces.  Doors and windows provide likely rain water access to not only openings and cracks but also into the heated air space of a residential living area.

  1. Plumbing Water Leaks

A toilet water line ages and breaks releasing water into the carpet, tile or linoleum flooring.  Shower pipes release water into the bathroom drywall.   Our SERVPRO technicians see these types of plumbing failure often.  Regular homeowner maintenance on bathroom plumbing fixtures, many times, prevents unexpected catastrophic flooding especially during a property owners absence like a vacation. 

We at SERVPRO take water leaks and intrusion very seriously!  Phone us night or day at (530) 222-0200.  The goal of our fast response is to stop the damage to you home and property.

  1. Foundation water drainage, loose door and window flashing

Unseen water damage and moisture buildup produces seasonal effects.  Heat allows unevaporated water to produce mold and mildew.  Winter cold produces frost and ice expansion of structural components.  For example, the glass seal on a window unit can fail from contraction and expansion.  All structures, new homes and old homes experience some level of water damage somewhere.

  1. Air Leaks

Moist humid air finds a path into attic roofing hatches and many other random structural gaps.  Many homeowners are not aware that even a small air gap, over time, can accumulate vast amounts of residual water vapor creating a nourishing dark environment for mold and fungus growth.  Because attic air leaks are hidden the damage is revealed much later than an obvious leaking toilet resulting in a different degree of damage. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the drying, cleaning and sanitizing experience and equipment necessary to effectively mitigate any degree of catastrophic to minor water loss.

  1. Vapor Diffusion

A home’s walls are made of several different layers of material.  Masonry, stucco or fiber cement siding usually make up the first layer of exposure to outside rain and storm water.  These materials become saturated with rain which seeps into the unseen interior layers of plastic vapor barriers, drywall and internal vinyl wallpaper and latex paint.  When the sun comes out the warm temperatures push accumulated moisture inward. 

Visit our Water Damage Repair and Restoration page for more details.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is committed to fast response and treating you, our customer, as the top priority.  

We have multiple 5 Star Reviews on Google, Facebook and Yelp from satisfied Redding, California and surrounding area customers.

Phone us anytime for any water emergency! 

(530) 222-0200

Water damage restoration services from the experts at SERVPRO of North Shasta, Trinity & Greater Tehama Counties

6/22/2018 (Permalink)

Water Damage Water damage restoration services from the experts at SERVPRO of North Shasta, Trinity & Greater Tehama Counties Water Damage Emergency - Call SERVPRO! (530) 222-0200

Water damage could be caused by storm rain water flooding and residual dampness from home or commercial building leaks and ground seepage. 

Our method of repairing and restoring damage caused by water goes several steps beyond simple “cleaning up”.  Water removal is just the first immediate step.  The end goal is to ensure that you home is dry and protected from future damage.

We are available 24/7. Call (530) 222-0200

Meet Our Team

Company Profile

We serve the North State areas of Redding CA, Shasta Lake CA, Red Bluff CA, Corning CA, Los Molinos CA, Willows CA, Orland CA, Dunsmuir CA, Mt. Shasta CA, Yreka CA, Weaverville CA, Fall River Mills CA and Burney CA and surrounding areas for many types of emergency restoration services.

Water restoration services consist of the following procedures:

Water Removal: Removing and pumping out excess water begins the restoration process.

Deodorization:  Foul odors can be eliminated by applying techniques such as ozone treatment, crystals, dry fogging, and wet fogging. Because we are a Redding, CA and Shasta County professional water damage restoration provider and a locally owned and operated SERVPRO franchise we have access to and utilize state-of-the-art equipment and materials for all of our services to provide the highest quality results.

Mold and Mildew Removal: A new product available to disinfect mold outbreaks is called SERVPROXIDE™.  To achieve long-term results, this procedure must be performed by an expert restoration services provider.  Using scientific technology, technicians can kill and remove developing mold and mildew.

Drying and Dehumidifying: Extremely effective air moving and monitoring equipment is put in place to remove extreme These processes are necessary to remove moisture in the air and on walls, floors etc.

Content Restoration: This procedure involves cleaning, deodorizing and disinfecting clothing, draperies, furnishings, beds, mattresses, carpets, sofas etc. These items can be successfully restored, but prompt action must be taken because harmful microbes, mildew and mold grow very fast in a damp environment.

Decontamination: Water restoration services also decontaminate and clean any items that are able to be restored.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties will respond quickly to your water damage emergency.  24/7

(530) 222-0200

Water Damage Clean Up - SERVPRO Expert Tips

5/29/2018 (Permalink)

Water Damage Water Damage Clean Up - SERVPRO Expert Tips Water leak floods the floor to this piano. Call us at (530) 222-0200 for your water damage emergency.

Water Damage in Redding, CA and Shasta County occurs in many forms.

Safety is your first concern for your loved ones, family, employees, yourself and home or business property.  Flooding occurs in many forms; heavy rain pouring in through an unknown weakness or leak in your roof, a frozen or old broken water pipe and certainly what we don’t think about on the other side of water damage is the extinguishing of a structure fire and the resulting acidic-soot slurry produced by the soaking and wetting-down of every last piece of the building to quench any remaining embers. The step after safety is assessing the damage.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties is on scene and by your side from the beginning.  We work closely with your insurance claims agent and adjuster to quickly take restorative action. 

(530) 222-0200

Water and Property Destruction

We are all familiar with the phrase, “Too Much of a Good Thing”.  Certainly, this applies to water.   Too much of this essential life-giving substance, at the wrong time, in the wrong place and in the wrong quantity – can take life and destroy property. 

The following list outlines the points of awareness.

Wallboard and drywall: Usually the first point of contact for leaking water is the chalk based dry sponge of your bathroom or kitchen wall attached to the floor. Sucking up and consuming water, expanding, tearing and sometimes requiring immediate removal and drying the inner wall area of studs and insulation.

Plaster, Insulation and Solid Wood:  All building compounds inside home and commercial businesses that under normal conditions remain dry.  Once again, these materials are porous becoming repositories for incoming flooding, loosening, stretching, requiring fast removal.

Particle Board:  Particularly dangerous is the glue and chemicals used to construct this material like formaldehyde.  Laying dormant these chemicals react to moisture and just like water hitting the fire ash, the residue of commercially manufactured lumber releasing the wet toxic water breaks down the structural composition.   Points to ponder.

Carpets and laminated floor coverings: wet foam padding and carpeting will have to be pulled up and away from the drywall.  Tile and linoleum flooring, along with accompanying grout and industrial glue will sometimes need to be scraped and pulled up, oftentimes, to remove the wet toxic putty of industrial glue and installation sealants.  Because we arrive fast we can, many times, completely save, dryout, clean and restore to a “Like it never even happened” condition much of the carpeting especially individual area rugs (also keep in mind our professional home and business carpet cleaning services).

Your safety and property are at stake.   We take care of every step in the process – water extraction, drying, mold remediation, cleaning and sanitizing.  SERVPRO experts are your first line of defense when these unexpected water emergencies occur.  We are a well-respected and known restoration service provider in the City of Redding, Shasta County, and throughout much of the California North State.  We have an extensive track record (look at our Google reviews online) of upholding standards of quality and professionalism that get results and build trust.  Your trust!

Call us today at (530) 222-0200

Also – Like or Follow our Company Page on Facebook at: /SERVPRONorthShastaTrinityGreaterTehamaCounties/

Water Damage Frequent Causes

5/1/2018 (Permalink)

Water Damage Water Damage Frequent Causes Water Damage - Floors, Walls - SERVPRO will quickly respond to any emergency. Call Us: (530) 222-0200

Water damage can strike in the most unexpected time. 

Even the most careful and prepared business or home owner can suddenly find themselves asking “What Now?” while at the same time trying to stop the water emergency. SERVPRO of North Shasta, Trinity & Greater Tehama Counties, no matter much water or how severe the damage, is your “Go To” Redding, California and Shasta County restoration company.

Emergency On-Call 24 /7 - 365 at (530) 222-0200

Knowing what to expect from our 25 years of water extraction experience we share with you the most frequent causes of water damage emergencies.

Flooding from Storm Damage and Heavy Rains

Northern California has experienced many unusual severe weather events.  Heavy rainfall can erode the foundation of a building. Intense rain storms, especially in the Shasta Basin, which for many months of the year does not experience rain, can quickly become forces of nature, destructive and powerful, that produce flash floods, and seepage into the interior of unprotected homes causing extensive property damage.  SERVPRO takes your safety and property value seriously.  When something goes wrong we are prepared and you will have our help.

Basement Water Heaters and Pipes

Basements below ground level without proper drainage precautions become the collection point for rain water runoff, roof drainage, sump pump malfunction and home upper floor broken water pipes; all pouring into the lowest point.  Our local Redding SERVPRO professionals are highly trained experts at getting to the source of the damage and quickly removing water from your basement by bringing in our extraction and water drying equipment to minimize damage.  We also provide pack-out, cleaning and preservation services for your furniture and possessions.

Sewer Backups

Sewer backups not only lead to flooding but are dangerous. Biohazard pathogens are released into living areas from gray- or black-water contamination causing infection and serious illness (link to CDC here) Sewer blockage flooding is considered an emergency and must be dealt with immediately. SERVPRO of North Shasta, Trinity & Greater Tehama Counties keeps experienced “on-call” technicians ready to immediately respond.  They will inspect your home for contamination and provide state-of-the-art sanitization solutions., as well as extract and dry out toxic water. Our equipment and specialized training will ensure that the problem is solved with maximum safety and speed.

Home Appliance Water Leaks and Pipes

A homeowner leaves for a few days on vacation and their plumbing pipes or connection to the dishwasher, bathtub, toiled, sink or faucet breaks leaving an unattended flow of water damage to the wall boards and drywall, the carpet and flooring well beyond the loss location into adjacent hallways, living areas and bedrooms. When your faucet, tub, water heater, or other appliance leaks, the results can vary from annoying to devastating. Water that builds up on a floor can make its way inside, collecting in hard-to-reach places. Extensive wood damage and mold contamination result. SERVPRO’s mission for fast response is to partner with homeowners and their insurance agents to save property quickly and reduce insurance claims.

 Fire Department Water Runoff

Fire season in Redding and Shasta County is real and potentially catastrophic.  If firefighters are called to extinguish a blaze on your property the water from their firehoses will drench every square inch of your home’s interior and exterior surfaces flooding through the roof, attic, insulation and wood surfaces and into carpeting, padding and personal papers, books and belongings. The resulting water damage could, in fact, be worse than the fire itself. We simultaneously deal with both the runoff water damage and the remaining fire, smoke and soot residue.  We also provide compete odor removal and interior cleaning.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the expertise to fully restore your home to a “Like it never even happened” condition.

 Call us today at (530) 222-0200

Water and Flood Damage Clean Up

4/23/2018 (Permalink)

Water Damage Water and Flood Damage Clean Up Water and Storm Damage Clean Up and Restoration - SERVPRO Emergency Response Technicians can help. (530) 222-0200

Experiencing water damage? To get help fast, Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties (530) 222-0200

Water damage to your home or business has many causes. Quick action by SERVPRO certified and trained professionals is critical to assess and fix the problem.

Causes of Water Damage

Please download our free Water Damage  Customer Information Brochure detailing all aspects of what SERVPRO can do for you throughout the water drying and restoration process.

Household appliances with frequent use and age experience broken water lines or clogging.  When your toilet, washing machine, sink or dishwasher flood, SERVPRO can be there quickly to fix the problem and begin water damage restoration.

Throughout our many years of experience in Redding and the California north state, homes and businesses have called us to provide immediate solutions to:

  • Pipes and water lines freeze, break and leak.
  • Drains overflow in sinks, bathtubs and toilets.
  • Sewage and septic tank lines clog and backup.
  • Water overflows from dishwashers and laundry machines.
  • Storms, severe rain and flooding.
  • Streams and rivers rise above the banks flood onto property.

SERVPRO is always here for you with 24/7 emergency services. Whatever the cause of the water damage in your home or business, we offer a full line of service options to restore your property, including:

  • Water damage assessment
  • Water extraction
  • Drying of affected areas such as walls, carpet, padding and furniture
  • Cleaning and restoration of possessions such as clothes, linens, books and documents
  • Remediating mold and mildew damage
  • Locating and stopping the source of leaking water
  • Reconstruction services and storm damage repair

Why Call Us for Water and Flood Damage Repairs?

We respond quickly to determine the extent of the damage and begin water removal and drying.  SERVPRO professionals know how to handle your water damage emergency.  For all your water damage restoration and repair needs, call SERVPRO of North Shasta, Trinity & Greater Tehama Counties 24/7 – 356 at (530) 222-0200.

Water Damage Repair, Clean Up and Restoration

1/8/2018 (Permalink)

Water Damage Water Damage Repair, Clean Up and Restoration Water Damage Drying and Restoration - SERVPRO

Water damage can be understood in three ways.

Category 1 is sanitary or potable water.  Category 2 contains contamination from a water supply line break or pipe break.  Category 3 water is any water that has touched the ground and enters a structure such as storm and flood runoff or sewage.  Damage restoration within any one of these categories involves a multi-step process.   When home or business owners attempt to clean up and “fix” the water problem unseen problems develop such as incomplete drying, hidden areas of contamination and the untreated structural supports holding mold and the resulting toxic air and mildew.  Contacting SERVPRO of North Shasta, Trinity & Greater Tehama Counties SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200, your local Redding and Shasta County expert, is in fact, the first step toward effectively mitigating your flooded home or business.

Water Damage Assessment

Certified and trained technicians come out to the flooded home or business to assess damage and determine the immediacy of restorative actions.   Knowing what to look for, asking the right questions and executing an immediate plan of action both with safety and preservation in mind is one of the key differentiator’s that makes our SERVPRO brand a cut above the rest.

Water and Moisture Clean Up

The next step is water extraction.  We have at our disposal an extensive array of state of the art water removal and drying technologies to take on even the most formidable storm, flood and in-home water disasters.  This step – the extraction and removal of water is critical.  Not only is speed important but knowing the toxicity and composition of the water itself for health and occupant safety to properly remove the possibility of lingering biohazard but also the growth of mold.

Drying and Dehumidification

The industry standard for a typical water damage event dry out is three to five days.  Your situation, of course, may be different.  The point is doing it quickly, properly and safely to achieve a balance of result for you as the property owner and also for your insurance agent of your commercial or home owners policy.   Watch our hard wood floor drying video on our SERVPRO website to see an excellent drying technology demonstration from our technician.

Cleaning and Sanitization

After drying the final stage before reconstruction is to thoroughly sanitize the interior structural spaces, remove and kill microorganisms and prevent further growth as well as clean spores and toxins from the air and remove any remaining bad odors. 

SERVPRO Professionals

Storm damage and flooding situations require quick responses.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties, because of our strong commitment to excellence, has achieved 5 star reviews on Google MyBusinessYelp and  Facebook which represents our ongoing efforts to support local Northern California and Redding first responders, residents and commercial business partners. 

Call us 24 / 7 / 365 at (530) 222-0200   “Like it never even happened.”

Flood Water Damage Insurance Regulations for Commercial and Residential Property Owners

10/12/2017 (Permalink)

Water Damage Flood Water Damage Insurance Regulations for Commercial and Residential Property Owners Flood damage restoration expert tips - from the front lines of experience

Rain Storms and Flooding - Disaster Education - NFIP and FEMA

Shasta County Winter water damage from storms and rains are fast approaching. Property owners and managers should be aware of the National Flood Insurance Program (NFIP) and how it works with Federal Emergency Management Agency (FEMA) in the case of floods and the resulting damage caused. Flood waters, whether they are from rising rivers and streams or rainwater, can cause flooding resulting in damage to property. If water touches the ground and enters any structure, it is considered flood water, which is not covered by regular or commercial insurance policies.

These flood waters are considered Category 3, which is highly contaminated and can contain pathogenic, toxigenic, or other harmful agents from sewage, silt, and debris this can cause significantly adverse reactions to humans when consumed, or when in contact with the CAT3 water. This can create civil liability and as of January 1, 2017 cause substandard housing issues if the damage, such as mold after flooding, is not dealt with correctly.

With NFIP policies in place, which is on a county by county basis or if the county or state declares an emergency in an affected flood area, it is possible that FEMA could pay the flood claims. These policies have very specific restrictions on all FEMA/NFIP claims. The 2017 FEMA rules and regulations are as follows, and are subject to change on a yearly basis:

Water damage clean-up service providers must provide a complete drying log for every day of the process with the invoice. This includes Hygroscopic readings, that show how much moisture is in the air and atmosphere. Also, daily measurements of any materials being dried such as structural wood, cabinets and some flooring that does not require removal such as vinyl composition tile (VCT) when it is undamaged. If logs are not provided, these line items will be rejected and NOT covered by FEMA/NFIP.

  • FEMA/NFIP does NOT pay for drying gear that is placed prior to all demolition being complete. Once all porous materials have been removed, then drying equipment will be allowed.

  • FEMA/NFIP does NOT cover water extraction from wet carpet. It is less heavy for restoration technicians to lift and remove extracted lost carpet.

  • FEMA/NFIP does NOT cover air scrubbers and Ozone machines. These machines remove a variety of odors and airborne contaminates caused by animals, cigarette smoke, mold and mildew, or fire and water damage. What is pertinent to flood claims are airborne E Coli, giardia, or similar pathogens.

  • FEMA/NFIP does NOT cover content manipulation charges, such as removal of household furniture. A good way to judge the contents of a house versus the structure: If you could turn your house upside-down and shake it, whatever falls out is considered contents, whatever is bolted, nailed, or screwed in place, such as cabinets, are considered part of the structure. NFIP does have content coverage policies, but most of these have a separate deductible.

  • FEMA/NFIP does NOT cover equipment cleaning charges. The EPA, OSHA, and IICRC industry standards require the cleaning and sanitizing of all equipment used during a CAT3 flood damage restoration.

  • FEMA/NFIP does NOT cover generators needed to run restoration equipment, such as dehumidifiers and air movers. Many flood situations are followed by power outages due to the nature of the flooding, either by the force of it or due to the power company cutting the power for safety reasons. By the time that demolition is complete the power is usually on in time to set the gear for the structural drying process.

  • FEMA/NFIP does NOT cover the costs of Personal Protective Equipment (PPE) even though this is required by OSHA. This includes Tyvek suits and respirators, which are essential for the safety of restoration technicians to reduce or eliminate exposure to harmful chemicals and mold.

  • FEMA/NFIP does NOT cover secondary damage. An example of secondary damage: Two feet of water in your home creating elevated humidity levels that absorb into hydroscopic materials causing damage like sagging or collapsing ceilings from damp, heavy dry wall.

As stated previously, these rules and regulations change on a year-to-year basis. If you have flood damaged property you can go online to: https://www.fema.gov/information-property-owners

Current information and a list of counties covered is found at: https://www.fema.gov/national-flood-insurance-program-community-status-book

Please feel free to contact me for any questions or comments: Doug Stephens, franchise owner: SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200.

This information is provided so property owners do not get blind-sided when receiving the bill from a flood loss. If you are aware of the restrictions involved with FEMA/NFIP claims, you can negotiate or perform some of these services yourself.

Water Damage Cleaning: Professional SERVPRO Procedures

8/28/2017 (Permalink)

Water Damage Water Damage Cleaning: Professional SERVPRO Procedures Water Damage Emergencies requires SERVPRO professional procedures.

Water restoration services provided by the professional team at SERVPRO of North Shasta, Trinity & Greater Tehama Counties

refer to methods of repairing and restoring damage caused by water. Such damage can be the result of seepage, leaks, dampness, or flooding. The work done by our professionals goes way beyond simply cleaning up. It begins with water removal and ends with ensuring that your home is protected from further damage.

We are available 24/7. Call (530) 222-0200

Meet Our Team

Company Profile

We serve the North State areas of Redding CA, Shasta Lake CA, Red Bluff CA, Corning CA, Los Molinos CA, Willows CA, Orland CA, Dunsmuir CA, Mt. Shasta CA, Yreka CA, Weaverville CA, Fall River Mills CA and Burney CA and surrounding areas for many types of emergency restoration services.

Here’s a brief look at what procedures are involved in our water restoration services:

  • Water Removal: The restoration process begins with pumping out excess water.
  • Deodorization: Foul odors can be eliminated by applying techniques such as ozone treatment, crystals, dry fogging, and wet fogging. The materials and equipment for these techniques are only available to professional water restoration service companies.
  • Mold and Mildew Removal: To achieve long-term results, this procedure must be performed by an expert restoration services provider. Using scientific technology, technicians can kill and remove developing mold and mildew.
  • Drying and Dehumidifying: These processes are necessary to remove moisture in the air and on walls, floors etc.
  • Content Restoration: This procedure involves cleaning, deodorizing and disinfecting clothing, draperies, furnishings, beds, mattresses, carpets, sofas etc. These items can be successfully restored, but prompt action must be taken because harmful microbes, mildew and mold grow very fast in a damp environment.
  • Decontamination: Water restoration services also decontaminate and clean any items that are restorable, and dispose of those that are not.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties will respond quickly to your water damage emergency.  24/7 - (530) 222-0200

Water-Damaged Carpet Is Ripe for Mold Growth

8/28/2017 (Permalink)

Water Damage Water-Damaged Carpet Is Ripe for Mold Growth Water soaked carpet is ripe for mold growth.

Carpet is at high risk of mold growth.

For mold to grow, it needs oxygen, moisture, a surface to grow on, and a food source. Spores are commonly found in the air. If they land on damp or wet spots indoors, they feed on dust, and mold growth will occur very soon.

(530) 222-0200

In the right conditions, area rugs and wall-to-wall carpeting provide a perfect breeding ground for mold. Carpet located below ground level in basements, as well as carpet that’s been wet for a period of time, and moist or damp carpeting, are at especially high risk of mold growth.

Just because mold is not immediately visible or apparent on carpeting doesn’t mean that growth is not in progress. Actually, mold is likely to only be visible on the surface of carpeting in severe infestations – as would commonly occur when the carpet has remained wet for some time after flooding.

Carpeting that has been subjected to flood damage or standing water usually needs to be disposed of because conditions are ripe for mold growth. Even if visible growth has not yet started, it’s highly probable that it will happen unless the carpeting is removed, cleaned and dried within 24 to 48 hours. Even then, removing it and cleaning it is not guaranteed to prevent mold growth.

At SERVPRO North Shasta, Trinity, & Greater Tehama Counties we offer 24/7 emergency house restoration services on mold, storm, smoke, fire and flood damage, as well as vandalism or any other disaster that may strike your home.

24/7 - (503) 222-0200

Meet Our Team

Company Profile

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has been independently and locally owned and operated by Doug and Dianna Stephens since 1993. We serve the North State areas of Redding CA, Shasta Lake CA, Red Bluff CA, Corning CA, Los Molinos CA, Willows CA, Orland CA, Dunsmuir CA, Mt. Shasta CA, Yreka CA, Weaverville CA, Fall River Mills CA and Burney CA and surrounding areas for many types of emergency restoration services.

Water Damage and Insurance Coverage - Shasta County, California

8/28/2017 (Permalink)

Water Damage Water Damage and Insurance Coverage - Shasta County, California Torrential rains, storms cause home water damage through the roof.

During the torrential rains of the Shasta County winter season property owners assess damages from the storms.

Disaster recovery businesses like SERVPRO of North Shasta, Trinity & Greater Tehama Counties were field flood damage calls 24/7.

(530) 222-0200

When client calls come in we respond to the location and assess the damage. We remove any standing water as quickly as possible to remove dry rot and mold.

SERVPRO of North Shasta, Trinity & Greater Tehama County will work closely with the homeowner and their insurance agency.

North Redding and Shasta Dam have been known to receive more than 2 inches in a 24 hour period.

Surface damage from water, unless covered by a federal flood insurance policy, is not typically covered by a homeowner's policy.

A standard policy most often also covers roof damage and water entry from wind and storms.

A key point to remember with home insurance is that the insurance is for emergency disasters and not to repair damage caused by negligence or lack of maintenance.

Need Water Damage or Flood Cleanup Services?

Meet Our Team

Company Policy

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has been independently and locally owned and operated by Doug and Dianna Stephens since 1993. We serve the North State areas of Redding CA, Shasta Lake CA, Red Bluff CA, Corning CA, Los Molinos CA, Willows CA, Orland CA, Dunsmuir CA, Mt. Shasta CA, Yreka CA, Weaverville CA, Fall River Mills CA and Burney CA and surrounding areas for many types of emergency restoration services.

Call Us Today – (530) 222-0200

Water Damage Prevention

8/25/2017 (Permalink)

Water Damage Water Damage Prevention Water Damage occurs in the most unexpected places!

Water Damage Prevention

Water damage can lead to wood rot, peeling paint, insect infestation, shorter lifespan of roofing and siding increasing maintenance cost. 

Rainwater and Snowmelt - Water Damage Prevention

Windows/Doors: Check for leaks around your windows and doors, paying extra attention near the corners. Peeling paint could be signs of water getting into the wood.  Discolored paint or caulking, swelling of the window or door frame could be signs of water damage. 

Roof: Repair or replace shingles around any area that allows water to penetrate the roof sheathing. Leaks will most commonly be found around chimneys, plumbing vents and attic vents. To find the source of a ceiling leak, measure its location from the nearest outside wall and then locate this point in the attic using a measuring tape. Water may run along the attic floor, rafters, or truss for quite a distance before coming through the ceiling. 

Foundation and Exterior Walls: Seal any cracks and holes in external walls, joints, and foundations. 

Plumbing: Check for leaking faucets and dripping or "sweating" pipes. Inspect washing machine hoses for bulges, cracks or wetness. Replace them every few years or sooner if problems are found. Inspect the water heater for signs of rust or water on the floor. 

Landscaping: Keep trees trimmed so that branches are  7 feet away from any exterior house surface. This will help prolong the life of your siding and roof and prevent insects from entering your home from the tree. Vines growing on the side of a home can help open cracks in the siding, which allows moisture the house. If water damage does occur, you can minimize the damage by addressing the problem quickly. If water is flowing into the home from burst piping or damaged appliances, shut off the water supply,  found outside the house or at the meter.  

When disaster strikes call us 24/7 - (530) 222-0200

 SERVPRO® of North Shasta, Trinity and Tehama Counties will help to make it

“Like it never even happened.”  

#SERVPRONorthShasta #SERVPRONorthShasta23Years #DISTASTER #CaliforniaRealEstate #LikeItNeverEvenHappened #HereToHelp #ReBuildingStories

SERVPRO of North Shasta, Trinity & Greater Tehama Counties 24 Hour Emergency Water Damage Service

8/23/2017 (Permalink)

Water Damage SERVPRO of North Shasta, Trinity & Greater Tehama Counties 24 Hour Emergency Water Damage Service Immediate Action on Water Damage.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today: (530) 222-0200

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of North Shasta, Trinity & Greater Tehama Counties

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Company Profile

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • ASD - Applied Structural Drying Technician
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program
  • CCT - Carpet Cleaning Technician
  • OCT - Odor Control Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • HST - Health and safety Technician
  • OSHA - Other Training
  • IICRC Certified Firm

Faster to your Redding, CA - North Shasta County Water Damage Event

8/23/2017 (Permalink)

Water Damage Faster to your Redding, CA - North Shasta County Water Damage Event Water Damage and Property Restoration

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of North Shasta, Trinity & Greater Tehama Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (530) 222-0200

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of North Shasta, Trinity & Greater Tehama Counties

SERVPRO of North Shasta, Trinity & Greater Tehama Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Company Profile and Certifications

North Shasta, Trinity & Tehama County California Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/23/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall.

Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Shasta County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (530) 222-0200

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of North Shasta, Trinity and Greater Tehama Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (530) 222-0200

Leaky Roof Causes Major Damage

4/28/2017 (Permalink)

You’re about to climb into bed and you notice a small leak in the ceiling.  You put a bucket under it to catch the water.  It’s an exceptionally stormy winter night and the rain is pounding.  At 3 am, you wake from a loud crash and the sound of water rushing into your home.  You go into the living room and see a small waterfall!  It may seem like the end of the world at that moment.  What do you do?!  Don’t worry- SERVPRO of North Shasta is here to help! 

In this situation, we arrived on scene in under an hour!  Our certified technicians tarped off the roof right away to prevent the water from causing further damage.  Next, we removed the wet insulation; which can act as a sponge and soak up more water.  We removed the wet drywall and proceeded to contain the area so that it would not leak and damage the floors. 

Our customer was back in bed in just a few hours sleeping soundly; knowing that the situation was under control and that there would be no further damage and in the morning our SERVPRO of North Shasta Technicians would be back to finish the job!

We are on the job 24/7, 365 days of the year. Weather conditions may slow us down, but they will not stop us!  At SERVPRO of North Shasta we are always here to help.

Restoration Response: Fire vs. Water

8/4/2016 (Permalink)

Fire damage restoration and water damage restoration are two very different types of jobs, so it’s no surprise that they need to be approached by the responding restorers accordingly.

Now that’s not to say that the two types of jobs don’t also have similarities. For instance, in a residential setting, there’s the issue of containment, inspection to determine the scope of the work about to be done, and being empathetic with potentially distraught homeowners. But here’s a look at some of the big differences between the two approaches:

 Fire: Safety is key when responding to a fire job, so it’s important to first secure the property. Then, emergency board-up can commence and the project can begin. Appropriate items should be packed out and taken off site for contents cleaning, while crews can start ridding the property of soot and smoke odors and preparing for demolition and reconstruction, if necessary.

Water: When responding to a water loss, the first step is to extract any remaining standing water from the property. If water levels have receded, then contents should be packed out of the affected area and drying equipment should be brought in. In the case of Category 2 or Category 3 water, however, carpet and carpet padding will likely need to be removed and disposed of and any impacted drywall will also need to be cut out.

As you can see, responding to fire and water is different. But there’s one big similarity between the two that’s worth highlighting—empathizing with the homeowner. Remember, these are people who can be very fragile after an unexpected home disaster. So work with them, consider what they feel is “the most important thing” to take care of after a loss and do your best to accommodate their wishes. Whether it’s fire or water, the homeowner’s immediate needs should always be taken seriously.

 CALL SERVPRO… We are water damage restoration specialists and are ready to restore your Redding home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of North Shasta, Trinity & Greater Tehama Counties uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

 Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

 Need Water Damage or Flood Cleanup Services?

Call Us Today – (530) 222-0200

Basement Flooding: Redding, CA Prevention & Action Guide

8/4/2016 (Permalink)

Water Damage Basement Flooding: Redding, CA Prevention & Action Guide This basement flood was caused due to heavy rains in Redding, CA

Basement flooding can occur at any time, especially in the spring, when snow melts and spring storms begin. Flooding can occur even in dry weather due to unexpected blockages to the sewer system around your home. Here is a list of basic things you should know about basement flooding:

Preventing basement floods

-  Clean your roof’s gutters and downspouts and divert rainwater 6 feet away from the house

-  Install an automatic emergency generator to provide your house with electricity during blackouts

-  Install a sump pump that automatically drains water from your basement and prevents water from rising

-  Seal openings or cracks in the walls, floors, foundations and windows of your house

-  Install porous pavement around your home to help absorb rainwater and thawed snow

-  Ensure that your drainage systems and plumbing are functioning properly 

When you experience basement flooding

 Tackling the flood cleanup yourself is not recommended, so keep the number of a water damage specialist on hand (SERVPRO professionals are available 24/7/365). While you’re waiting:

- Shut off electrical power and don’t walk through floodwater to avoid electrocution

- Don’t expose yourself to flood water contaminants but, if you must, wear protective gear

-  If you have a sump pump installed, wait for it to drain the floodwater as soon as electricity can be safely restored

-  Carpets and upholstery must be dried out immediately. If they have been wet for more than 48 hours they should be thrown away. So don’t delay calling your water damage specialists!

 In order to determine the full extent of the damages caused by water, fire/smoke, mold, and other disasters, call your local SERVPRO office. These professionals provide full restoration services in compliance with industry standards and best practices.

 CALL SERVPRO Of North Shasta, Trinity & Greater Tehama Counties, we are water damage restoration specialists and are ready to restore your Redding home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of North Shasta, Trinity & Greater Tehama Counties uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

 Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

 Need Water Damage or Flood Cleanup Services?

Call Us Today – (530) 222-0200

How Do I Protect Hardwood Floors from Water Damage?

8/4/2016 (Permalink)

Water is the biggest enemy of hardwood floors. After a flood, your best chance of recovering your hardwood floor is to hire a professional restoration company immediately. However, failing to protect your floor from moisture or spills on a daily basis can also cause irremediable damage. Here is what you can do to keep your hardwood floor dry and undamaged:

  • Remove wet, moist or damp items, such as carpets, clothes, boots or appliances, from the floor as fast as possible.
  • Wipe up any spills from the surface of the hardwood floor immediately to prevent the liquid from penetrating the floor.
  • If a room with hardwood floor has an exterior door, place a rug in front of the door.
  • Inspect the plumbing and fix any leaks that could cause water to leak into the floor (or any structural component for that matter).
  • Control the humidity in your home. Be aware that during the summer, air tends to be moister and during the winter, the air is dryer than usual. Both moist and dry air can affect wood, so adjust your humidifier accordingly.
  • Reinforce the sealant on your hardwood floor periodically. Wax sealants should be refinished annually. Polyurethane sealants (oil or water based) last longer and only require maintenance every few years.
  • When cleaning hardwood floors, use a quality product intended specifically for hardwood floors. Make sure you don’t leave pools or puddles of liquid, no matter how small, on your floor. Don’t soak the mop head or the cloth you are using; instead, only dampen them a little.

To learn what to do in case your wood floor has been flooded, check out this article. For professional fire, water and mold restoration services, contact your local SERVPRO office.

CALL SERVPRO… We are water damage restoration specialists and are ready to restore your Redding home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of North Shasta, Trinity & Greater Tehama Counties uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Water Damage or Flood Cleanup Services?

Call Us Today – (530) 222-0200

The Different Types of Floods

8/4/2016 (Permalink)

Floods are the most common natural disasters and cause billions of dollars’ worth of damage every year. Even if you don’t live in a high-risk flood zone, there is still a chance that flooding can affect your property. Below you can read more about different flood categories to help you understand your own risk:

1. Flash floods occur when heavy rainfall causes a fast rise of rapid-moving water that sweeps everything in its path. They usually cover a relatively small area and occur with little to no notice, generally less than 6 hours. The rapid water torrents can move large objects, such as cars, rocks and trees.

2. Coastal floods are caused by strong winds or storms that move towards a coast during high tide. When powerful waves breach the coast’s dune or dike, the area will be flooded. Coastal areas with fewer defenses and lower elevation are the most affected. The best time to repair the breach is during low tide.

3. River floods are characterized by gradual riverbank overflows caused by extensive rainfall over an extended period of time. The areas covered by river floods depend on the size of the river and the amount of rainfall. River floods rarely result in loss of lives but can cause immense economic damage.

4. Urban floods occur when the drainage system in a city or town fails to absorb the water from heavy rain. The lack of natural drainage in an urban area can also contribute to flooding. Water flows out into the street, making driving through it very dangerous. Although water levels can be just a few inches deep, urban floods can cause significant structural damage.

5. Pluvial floods form in flat areas where the terrain can’t absorb the rainwater, causing puddles and ponds to appear. Pluvial flooding is like urban flooding, only that it occurs mostly in rural areas. The agricultural activities and properties in areas where pluvial floods have occurred can be seriously affected.

To learn how to prevent flooding in your basement, take a look at these tips. If your basement has flooded, learn what to do here. For professional fire, water and mold restoration services, contact your local SERVPRO office.

CALL SERVPRO… We are water damage restoration specialists and are ready to restore your Redding home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of North Shasta, Trinity & Greater Tehama Counties uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Water Damage or Flood Cleanup Services?

Call Us Today – (530) 222-0200