Recent Posts

Black Mold On Drywall

8/20/2019 (Permalink)

Redding Mold Cleaning | Professional Restoration Company

Black Mold On Drywall

While removing or cleaning small portions of black mold on drywall may not be one of the most challenging projects, the problems and causes associated with mold usually lie deeper than the task at hand.

Mold grows when dormant spores become active again under high humidity and moisture.  Discovering where the moisture is coming from can prove to be a challenge and, your health is something to consider as well. According to the EPA and World Health Organization, some molds can cause health problems.

Black mold on drywall can be an indicator for mold in surrounding areas as well as inside the drywall. Mold spores are airborne which makes it easy to travel, and many times once the mold is visible externally, it has already caused damage internally. Another issue that mold can and usually does indicate is water leaks from pipes, roofs, sewage overflow, and other sources that if untreated can cause water damage.

It is best to handle black mold on your drywall quickly and professionally.  Waiting too long will allow its affects to spread through your home, and potentially be harmful to your health. Additionally, not having the situation handled professionally can lead to further damage, or not fully containing the problem, allowing the mold to continue growing.

For professional Mold Removal, contact the professionals at SERVPRO® of North Shasta today!

530-222-0200

https://www.SERVPROnorthshastatrinitygreatertehamacounties.com

Are You Prepared for Shasta County Wildfire Season?

8/15/2019 (Permalink)

Fire Emergency call us immediately 24/7 – 365 at (530) 222-0200

Wildfires driven by Summer heat, and high winds consuming uncleared brush and vegetation can quickly cause loss of life and devastate large tracts of Redding, California residential and commercial property

California living means learning how to prepare for seasonal wildfires.  As population centers expand outward into rural areas, known as the Wildland Urban Interface (WUI), it is only a matter of time before commercial and residential properties confront fire damage.

Fire Damage?  Call Now! 530-222-0200

Redding residents know all too well the devastating Carr Fire.  How our local community, service groups, Redding Chamber, Redding Firefighters and CalFire united to tackle that terrible fire disaster.   Our teams here at SERVPRO® of North Shasta, Trinity & Greater Tehama Counties rallied together with other SERVPRO® franchise partners to amass considerable fire damage restoration resources to quickly provide help to Shasta County home and business owners to clean up burned structural damage, ash, smoke, soot residue and odor.

REMEMBER - The beauty of our Northern California region can, as quick as a spark, become enflamed by unsafe and reckless fire practices, deliberate arson, human activity and smoldering wilderness campsite fires and residential burn piles. 

** READ our educational and timely article:  The CARR Fire and SERVPRO®

Just when we thought the fire season was over the Camp Fire devastated the Butte County mountain community of Paradise.  Once again regional SERVPRO® disaster response teams rallied forces to remove smoke and ash infused homes to safe levels of air quality and occupation

Shasta County has experienced multiple high-profile wildfire flare ups. 2008 saw the Popcorn Fire / Peterson Complex and  Shasta-Trinity Lightning complex fires.  Lassen and Fall River Mills in 2014 experienced the Bald Fire as the Eiler Fire burned southeast of Burney.

Our concern and compassion are first and foremost for the safety and wellbeing of you, your family and pets.

For any Fire Emergency call us immediately 24/7 – 365 at (530) 222-0200 for smoke, soot, burn and water damage. 

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties understands fire damage restoration.  We have had over two decades of locally owned and operated Redding community experience helping homeowners, property managers and commercial facilities directors make the right strategic emergency clean up decisions.  We know how to deal with insurance agents and adjusters and navigating through the oftentimes complicated terrain of the fire damage claims process. We also provide content pack out and emergency board up to protect your belongings and property.

Emergency Board Up In Redding CA

8/6/2019 (Permalink)

For Emergency Board Up Services in Redding contact SERVPRO of North Shasta, Trinity & Greater Tehama Counties

Often the range of emotion we feel during a tragedy keeps us from thinking through the important details of what to do next. The actions you take after a fire or disaster can greatly impact the amount of help you will get from your insurance company. Nolo.com gives a great list of ten tips for homeowners facing fire or smoke damage, and number two on that list is securing your property.

Not only will boarding up your property after a fire help to get the support you need from your insurance company, but it can also reduce the risk of vandalism. The last thing any of us want to experience after something like a house fire is even more loss or damage to our property, but boarding up your house itself can cause additional damage if not done correctly.

Instead of taking the risk to board up your property on your own, contact a professional from SERVPRO.  We will not only ensure that your property will be boarded up correctly, but it can help to keep your property safe, and aide in getting the most help possible from your insurance company. We specialize in emergency board up services and would love to help in the event of a tragedy.

If you require emergency board up services, contact SERVPRO of North Shasta, Trinity & Greater Tehama Counties online, or call 530-222-0200

How to stay safe during a summer lightning storm.

8/1/2019 (Permalink)

Storm Damage to your home? SERVPRO is here for you in Redding, California. Fast Response by Professionals - 530-222-0200

It isn't uncommon to have 110-degree temperatures in Shasta and Tehama Counties. Occasionally, we will have a rogue summer lightning storm come through our community. Just like the storm in 2008 where more than 200,000 acres were on fire in Trinity and Shasta counties as part of the June Fire Siege.

Many people think their home is a perfect location to be safe during a lightning storm, but you could still be at risk. Nearly 1/3rd of injuries from lightning strikes occur indoors.

SERVPRO® of North Shasta, Trinity, Greater Tehama Counties would like to offer tips to keep you and your family safe from lightning while indoors.

Avoid Doors, Windows, Porches, and Concrete: Lightning can travel through metal and rebar inside concrete flooring and walls. We recommend not to lean on concrete walls or lie down on concrete flooring.

Avoid Water: Please do not have contact with water during a thunderstorm, lightning can travel through your home's plumbing. We suggest not to wash dishes, shower or bathe during a storm.

Avoid Electronics: Lightning can travel through electricity, make sure you use surge protectors to protect appliances in your home. We also recommend not operate washers, dryers, microwaves, stoves, computers or anything else that may be connected to an outlet.

A normal thunderstorm is commonly 15 miles in diameter and typically last 30 minutes to 1 hour. It’s been recorded that almost 1,800 thunderstorms are occurring every moment around the world, that's nearly 16 million per year.

Almost 2,000 people are killed per year around the world from lightning. Many people survive lightning strikes however they can suffer from many long-term symptoms, which can include weakness, memory loss, dizziness, and many other illnesses. Lightning strikes are known to cause severe burns and cardiac arrest, 9 out of 10 people survive the injury.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties wants to make sure you and your family stay safe during the next thunder and lightning storm we get in our area.

Resources:

www.nationalgeographic.com

www.krcrtv.com

Commercial Business Loss – Water, Fire and Mold Damage – Call SERVPRO® – 530-222-0200

7/23/2019 (Permalink)

Like it never happened®

Does your Redding or Shasta County business need commercial fire or water damage restoration? Look for a company that provides 24-hour emergency services.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties is available 24-hours a day 365 days a year. We will be able to come out at any time of day in order to offer immediate help and get started with a strategic mitigation and restoration plan quickly.  Also remember that the Redding Fire Department can’t leave a site until the property is secured.  Many times, they will ask YOU the property manager or owner who you want to use?  

Call Us for Emergency Board Up Services to Protect Your Contents and Inventory – 530-222-0200

When we enter at damaged commercial business our first responder project manager assesses the extent of the damage and lays out a specific plan of action for effectively addressing whatever the damage may be – firewatermold and many times all three. Often the extent of the damage might be more severe than it appears at first with collapsed ceilings, wet carpet, smoke and ash residue, damaged business assets like office furniture, phone and computer systems and valuable revenue generating inventory. For example, our trained technicians would check hidden and exposed structural components to see if toxic mold is accumulating in another room as a result of water damage, or if smoke got into an adjoining part of the building.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties will use heat and water mapping sensors and other tools to accurately assess the damage.

Our immediate concern when beginning commercial restoration is to find and stop water and gas leaks. We then contain mold outbreaks and seal building windows and entrances to protect contents.  Whether it requires tarping a roof or adding window and door board ups our on-site team of professionals knows what to do because we are industry certified and have decades of local commercial loss restoration experience.

SERVPRO® does Important Business Document Drying and Restoration!

We salvage contents and pack-out what we can. Our document drying process uses freezer trucks to transport wet business records and files to a secure facility and utilize an advanced “freeze-drying” technology to stop further damage and remove moisture. Back on site our commercial restoration specialists will begin the structural drying process and extract any water and moisture from carpet, vinyl and hardwood flooring, wallboard, and ceilings. Anything that is damp will need to be dried thoroughly to prevent the spread of mold, while sanitization will also be necessary for health reasons. Safe air quality is measured and brought to the highest standards with our proprietary SERVPRO® HEPA Air-Scrubbers and Dehumidifiers.

Unexpected Fire, Water or Storm Damage Emergencies Cause Inconvenienced Customers, Business Interruption and Lost Revenue

Removing Bad Odors

Remember that lingering bad smells from mold, soot and ash can permeate cellulose based products like wallpaper, sink into carpet pads, emanate from ceiling tiles and HVAC systems.  Bad Odors can also sit inside uncleaned electronic equipment.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties uses a thermo-fogging ozone process which penetrates to the deepest parts of crevices, wood studs and everywhere to change the atomic structure of the odor particles to neutral status – we do not mask odors. We literally clean and deodorize everything.

Ultimately, commercial restoration done by SERVPRO® here in Redding and the Shasta County area can provide a wide variety of proven, tested and technologically advanced services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

Project Documentation and Customer Communication Transparency from Start to Finish

We work closely with business owners, property managers, facility directors and insurance companies to communicate and document every single step of the project from the time we first show up on site to the final moments of removing equipment – our SERVPRO® software makes it easy for the key decision makers to constantly stay abreast of every step.

When it comes to your commercial property, we mean business. You need a company here in the Redding area that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, emergency water or fire restoration services, mold remediationSERVPRO® of North Shasta, Trinity & Greater Tehama Counties has the training and expertise to help make it “Like it never even happened.”

Reach us at 530-222-0200

Find and Follow us on SOCIAL MEDIA: 

Facebook -  @SERVPRONorthShastaTrinityGreaterTehamaCounties

Google Business

Yelp

Instagram

Twitter

WHY SERVPRO® - Safety, Experience and Friendship

7/9/2019 (Permalink)

Like it never happened.®

The reasons families trust SERVPRO® to restore fire and water damage in their homes.

Northern California can bring many different weather conditions producing fire, flooding, tree and snow damage. On top of unexpected incidents that can take place, like, broken pipes, sewage-biohazard. When these events happen to your home, nervousness and stress about the damaged conditions can last much longer. Our trustworthy and highly trained SERVPRO® technicians use their training to work in Redding and Shasta County making your recovery from tragedies, stress free and organized. 

We understand that safety and communication with your family is key and it is maintained throughout the entirety of the restoration and recovery process. Our business staffing model is extremely strict and selective through the background vetting and training process. We always look at every situation as if we personally are going through the disaster.

Our goal is to make sure all customers have a seamless stress-free experience when disaster strikes. Let our team of professionals eliminate concerns when it comes to navigating your insurance claims with agents and adjusters. SERVPRO®’s experts can guide your family in the right direction with both the work we complete and outside professionals that we network with such as, framers, plumbers and electricians. We also work closely with city, county and state agencies that help simplify efforts with your family’s home restoration after a disaster.

Our staff would like to know how we can assist you and your family when disaster hits. We hope the first number you call is SERVPRO® of North Shasta, Trinity & Greater Tehama Counties  530-222-0200

Fire Dangers From Summer Activities

6/25/2019 (Permalink)

Have a happy and safe 4th of July!

Fire hazards in the summertime and how to avoid them.

July in Redding and surrounding areas bring the full effect of wildfire danger.  A single spark from a sparkler can create immense fire damage for our area.  Summer hits the North State hard with camping, fireworks and barbeque gathering. As you enjoy these great summer activities, we here at SERVPRO ® of North Shasta, Trinity & Greater Tehama Counties hope you take safety as your highest priority. Fire accidents are much easier to prevent than the huge cost of fire, smoke and water restoration from this type of accident. Here are some tips to help your summer activities stay safe, as well as, memorable and fun.

Call SERVPRO®! 530-222-0200

  • Keep a fire extinguisher, water or bucket of sand available while you have a campfire going.
  • Remember to check all firework laws for your city, county and state. If you want to see fireworks, we suggest going to a public show put on by experts such as Redding, Ca’s Freedom Festival.
  • Over time, leftover food debris and grease can build up in your grill. To help prevent fires, remember to complete routine maintenance on fitting and connections, also clean your grill after every use.
  • Before starting your grill or campfire, make a defensible space around the area. Clearing all flammable objects nearby. This may include items like; dry grass, leaves, sticks, low hanging branches or porch railings. It is important to note that barbeques should NEVER be used under your home’s eaves or indoors. Before starting any campfires, be sure to obtain laws and regulations for the area you are planning to camp.
  • When you are completely done using your grill or campfire, ALWAYS be 100% positive that is it completely extinguished. If embers are left unattended it can become a huge disaster.

FACTS:

  • Barbeques should be minimum of 10’ away from your home or business.
  • Build campfires at least 25’ away from tents while camping.
  • 1 out of 4 victims of fireworks related incidents are NOT the users.
  • Sparklers can exceed 1100 degrees. Glass melts at 900 degrees. Wood burns at 575 degrees.

If you find yourself needing emergency repair and restoration from fire and smoke damage, SERVPRO® of North Shasta, Trinity & Greater Tehama Counties is here to restore your home or business Like it never even happened. ®  

Please call 530-222-0200

Resources:

https://www.thurswell.com/hazards-fireworks-know/

https://www.nfpa.org

Commercial Business Loss – Water, Fire and Mold Damage – Call SERVPRO® – 530-222-0200

6/25/2019 (Permalink)

Like it never happened®

Does your Redding or Shasta County business need commercial fire or water damage restoration? Look for a company that provides 24-hour emergency services.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties is available 24-hours a day 365 days a year. We will be able to come out at any time of day in order to offer immediate help and get started with a strategic mitigation and restoration plan quickly.  Also remember that the Redding Fire Department can’t leave a site until the property is secured.  Many times, they will ask YOU the property manager or owner who you want to use?  

Call Us for Emergency Board Up Services to Protect Your Contents and Inventory – 530-222-0200

When we enter at damaged commercial business our first responder project manager assesses the extent of the damage and lays out a specific plan of action for effectively addressing whatever the damage may be – fire, water, mold and many times all three. Often the extent of the damage might be more severe than it appears at first with collapsed ceilings, wet carpet, smoke and ash residue, damaged business assets like office furniture, phone and computer systems and valuable revenue generating inventory. For example, our trained technicians would check hidden and exposed structural components to see if toxic mold is accumulating in another room as a result of water damage, or if smoke got into an adjoining part of the building.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties will use heat and water mapping sensors and other tools to accurately assess the damage.

Our immediate concern when beginning commercial restoration is to find and stop water and gas leaks. We then contain mold outbreaks and seal building windows and entrances to protect contents.  Whether it requires tarping a roof or adding window and door board ups our on-site team of professionals knows what to do because we are industry certified and have decades of local commercial loss restoration experience.

SERVPRO® does Important Business Document Drying and Restoration!

We salvage contents and pack-out what we can. Our document drying process uses freezer trucks to transport wet business records and files to a secure facility and utilize an advanced “freeze-drying” technology to stop further damage and remove moisture. Back on site our commercial restoration specialists will begin the structural drying process and extract any water and moisture from carpet, vinyl and hardwood flooring, wallboard, and ceilings. Anything that is damp will need to be dried thoroughly to prevent the spread of mold, while sanitization will also be necessary for health reasons. Safe air quality is measured and brought to the highest standards with our proprietary SERVPRO® HEPA Air-Scrubbers and Dehumidifiers.

Unexpected Fire, Water or Storm Damage Emergencies Cause Inconvenienced Customers, Business Interruption and Lost Revenue

Removing Bad Odors

Remember that lingering bad smells from mold, soot and ash can permeate cellulose based products like wallpaper, sink into carpet pads, emanate from ceiling tiles and HVAC systems.  Bad Odors can also sit inside uncleaned electronic equipment.  SERVPRO® of North Shasta, Trinity & Greater Tehama Counties uses a thermo-fogging ozone process which penetrates to the deepest parts of crevices, wood studs and everywhere to change the atomic structure of the odor particles to neutral status – we do not mask odors. We literally clean and deodorize everything.

Ultimately, commercial restoration done by SERVPRO® here in Redding and the Shasta County area can provide a wide variety of proven, tested and technologically advanced services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

Project Documentation and Customer Communication Transparency from Start to Finish

We work closely with business owners, property managers, facility directors and insurance companies to communicate and document every single step of the project from the time we first show up on site to the final moments of removing equipment – our SERVPRO® software makes it easy for the key decision makers to constantly stay abreast of every step.

When it comes to your commercial property, we mean business. You need a company here in the Redding area that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, emergency water or fire restoration services, mold remediation, SERVPRO® of North Shasta, Trinity & Greater Tehama Counties has the training and expertise to help make it “Like it never even happened.”

Reach us at 530-222-0200

Find and Follow us on SOCIAL MEDIA: 

Facebook@SERVPRONorthShastaTrinityGreaterTehamaCounties

Google Business

Yelp

Instagram

Twitter

Redding Wildfire Risk in Shasta County and SERVPRO Fire & Smoke Restoration

6/11/2019 (Permalink)

Redding Wildfires - Smoke, Ash and Soot Damage Clean Up - Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties - 530-222-0200

How do Home and Business Owners Recover from Severe Wildfire Ash and Smoke Damage?

Wildfires in Northern California, such as last year’s Carr, Delta, Hirz and Menicino Lake Complex fires in the forest and dense Manzanita covered hills of Shasta, Siskiyou and Trinity Counties spread so fast that home and residential property owners were evacuated from many East Redding and Shasta Lake City neighborhoods as home after home was tragically burned to the ground.  Our team of professionals here at SERVPRO of North Shasta, Trinity & Greater Tehama Counties have spent the last year working with home owners, insurance companies, agents and adjusters continuing to pour our considerable SERVPRO technology and equipment into cleaning those homes left standing of attic insulation infused with soot and ash, cleaning contents and deodorizing long-standing bad odor residue inside walls and ceilings.

Call Now!  530-222-0200

Our beautiful City of Redding has been particularly hard hit by wildfires. 

With triple digit temperatures on the way we approach a new hot and dry Summer.  Complicating matters are dead and uncleared trees and branches lying on the ground having fallen from the Winter snowstorm.  We are not out of the woods yet. Northwest and Southwest Redding along Shasta View and Old Oregon Trail connecting to College View and onto Oasis Road through the Hwy 299 and Hwy 44 corridors into the small communities of Bella Vista and Palo Cedro have remained largely unscathed. The small town of Shingletown, surrounded by dense underbrush and uncleared trees remains, at risk. 

Strong and gusty winds carry not only vegetation soot and ash but also hazardous long-chain hydrocarbons from plastic, industrial chemicals and synthetic building materials, automobile tires and chemically treated sheetrock and wallboard.

How can we ever forget the massive and historic Camp Fire in Butte County’s small town of Paradise that forever changed the landscape?  How can you and your home or business come back from fire damage?

Massive Fires, PG&E and No Electricity?  Be Prepared

Additionally, another new development and area of great concern is our North State power company PG&E recently sent out a press release stating that in the event of massive wildfire incidents the electric grid and power could be shut-off for an extended period of time affecting perhaps hundreds of thousands of Redding area residents.  The unknown effects could be devastating.  Check the links here for more timely information on PG&E’s preparedness information.

The Aftermath of Wildfires and Fire Damage Restoration

SERVPRO of North Shasta, Trinity & Greater Tehama Counties are experts in wildfire damage emergency cleanup and restoration to make your home, “Like it never even happened.” 

We have the answers. We also understand the distress, economic and emotional loss homeowners and businesses feel when suffering fire loss.  We also have years of experience knowing how to talk to and working with both insurance agents and insurance claims adjusters from every major company such as State Farm, Farmers, The Hanford, All State and many more. We deal directly with your insurance company to ensure coverage for your fire loss or water loss.

We offer 24/7 – 365 emergency service and will come out at any hour. 

Call SERVPRO First!

530-222-0200

We work tirelessly day and night to help local communities such as Redding, Red Bluff, Corning, Orland, Dunsmuir, Mt. Shasta, Weed and Yreka and areas in between to service and restore residential and commercial properties to their previous clean and safe condition.

Fire Damage Leads to Water Damage Leading to Mold Damage

6/7/2019 (Permalink)

Fire, Ash, Smoke and Soot Damage with Wet Contents? Call SERVPRO Now! 530-222-0200

Firefighting efforts use water to extinguish the fire but also soaks home contents with wet ash, smoke and soot

When water combines with toxic soot it produces an acidic chemical reaction within cellulose based wall coverings like wallpaper and particle board.  Aluminum, Copper and Silver based contents like silverware, decorative vases can become pitted and damaged with long term surface exposure to slimy toxic soot.  Finally, the high-pressure water from fire hoses, in fact any water, shot into the crevasses of interior spaces, attics, ceiling, behind walls and along floorboards and carpeting, if not removed and dried quickly will develop the additional and greater problem of toxic black mold.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries.

Our SERVPRO of North Shasta, Trinity & Greater Tehama Counties experts...

530-222-0200

...study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration services.

Our on-site Project Manager and technicians bring to homeowners and businesses the following certifications.

Wildfire Preparedness - Preventative Steps to Protect your Property

Recognize that large flames don’t have to be close by to burn your home.  Wind gusts can blow glowing embers long distances into attic vents, under shingles and into openings in storage sheds and under wood deck porches.

Read the very interesting Smithsonian Magazine article:

Untangling the Physics Behind Drifting Embers, ‘Firenadoes’ and Other Wildfire Phenomena

The Federal Emergency Management Agency (FEMA) provides helpful fire preparedness material on key steps you can take to help protect your home and property.   CalFire also provides helpful information here.

  • Thin out heavy accumulations of flammable brush, trees and vegetation around your property by creating safety zones called “defensible space”.  ( In fact, California law requires a 100 foot clearance around homes and structures.   For more information read the article: Defensible space for wildfires: It’s the law in California, and it works.)
  • Clear combustible materials away from your house, such as piles of firewood, propane tanks and gas grills.
  • Use fire-resistant roofing material and shingles like fiberglass, slate, metal, clay and concrete tile. 
  • Check and enclose sundecks and porches, as well as eaves and overhangs. Remove leaves, trash and other fire hazards away from decks and patios.  Especially accumulations of pine needles.
  • Clean out rain gutters on a regular basis, since debris can be ignited by wind-blown embers. If used, gutter covers should be noncombustible.
  • Cover house vents such as attic vents, soffit vents, or other openings with ¼ inch or smaller corrosion-resistant wire mesh. For chimneys and stovepipes, cover using 12-gauge spark arrestors or woven wire mesh.
  • Use fire resistant house siding such as stucco, metal, brick and cement, concrete and rock. Treat wood siding with UL-approved fire-retardant chemicals.
  • Treat windows to reduce fire risk. Recommended are dual or triple-paned thermal glass and fire-resistant shutters or drapes. Tempered glass windows and noncombustible awnings can also help reduce your risk.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is on-call 24/7 – 365 for you! 

We are able to amass considerable resources carrying the weight of the known and trusted SERVPRO Franchise Brand and are able to rapidly scale to meet the needs of any disaster.  This is why, again and again, insurance agents, real estate agents, facilities and property managers, home and business owners rely upon us as their trusted resource for water, fire, storm and mold cleanup and restoration emergencies. 

Call us at 530-222-0200 for immediate assistance for residential and commercial fire and water restoration and smoke odor removal cleaning services.