Recent Posts

We are Cleaning Experts

3/17/2020 (Permalink)

Thumbs up on green background For Professional Cleaning, contact us today! 530-222-0200

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Shasta, Trinity & Greater Tehama Counties




Storm Damage Restoration Flood Awareness

2/27/2020 (Permalink)

Flooded street For Storm Damage Restoration, Contact Us Today! 530-222-0200

The Month of March is flood awareness month. Storms can cause damage unexpectedly, but being prepared beforehand can help to minimize the need for storm damage restoration. What many people may not be aware of is that urbanized areas can be more prone to flooding. Highways, driveways, and parking lots do not allow for rain to absorb into the ground and increases the chance for flooding. 

Conversely, mountainous areas May be prone to flooding as well. Steep hills lead to fast runoff, which causes water to rise quickly. Much like urban materials, rocks and clay soils make is harder for water to absorb into the ground. 

Flood Damage Prevention Tips

Exterior Precaution

Be sure to elevate or protect machinery on the ground. Outdoor furniture and valuable loose items should be moved inside. Any item that is unable to be moved inside should be anchored down. Even heavy objects can be washed away by floodwaters. 

In cases of extreme flooding, floodgates, sandbags, and tarps are a great idea to install.

Interior Precaution

If the water seems to be rising high enough to reach outlets, shut off your electrical service. Remove any rugs or materials that will hold water, this will reduce the risk of mold or mildew. All office electronics and important documents should be elevated to ensure valuable documents won't be damaged. 

If you have experienced Storm Damage, don't hesitate to call us. The sooner you can have an expert out, the less damage there may be. We would love to help!

Contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Signs of Water Damage | Water Damage Restoration

2/24/2020 (Permalink)

Water Damage Ceiling For Water Damage Restoration contact us today! SERVPRO of North Shasta, Trinity & Greater Tehama Counties 530-222-0200

Water Damage can be one of the biggest disasters a home can experience. Of course, water in itself is not a danger, but the longer the water sits, the more damage it causes. One of the keys to minimizing water damage is knowing the signs that it might be happening. Here are some signs to look for that may be telling of water damage.

Water Damage | Signs To Look For

A Bulge In Your Ceiling

As homes age, minor inconsistencies can happen, but a telling sign of water damage is a bulge in your ceiling. This happens when water soaks into your ceiling, which causes the materials to expand leaving a bulge. Also, water increases the weight of the ceiling causing it to sag in areas.

Baseboards Bulging

One of the most common, and easiest to notice signs of water damage is a bulge in your baseboards. Be sure to regularly look through your home at your baseboards to ensure your home doesn't need water damage restoration.

Humidity Change In A Room

Many times you can feel the humidity in a room change when enough water has been leaking. If you notice the air carrying more moisture, don't look past that sign as a coincidence. Be sure to check your home for possible water leaks.

Actual Water Pouring Out

This one goes without saying. If water is pouring out from a place it shouldn't, there is definitely a problem! Immediately shut off your water to prevent any further damage.

If you have experienced water damage to your home or business, don't wait, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Business Failure - Commercial Restoration

2/18/2020 (Permalink)

Man in suit distressed For Commercial Restoration, Don't Wait, Call Us Today! 530-222-0200


Starting a business, for many people, is a big step into the realization of their dreams. For years it has been thought about, planned out, and perhaps sacrifices have even been made to make it happen. But what happens when you encounter a disaster? Planning for a disaster is usually not the fun part of a dream, but it is a vital part of keeping your business alive, in fact, according to FEMA, 40% of small businesses never reopen after a disaster. This is mostly due to a lack of preparedness in the situation. So what can you do to help prevent business failure? Here are some Commercial Restoration tips to help you in being prepared.

Preventing Business Failure

Emergency Ready Profile

An emergency ready profile takes all of the guesswork out for you. As a business owner, your time and energy need to be focused on the people you are helping, not the details of disaster prevention. Thankful with SERVPRO we have an Emergency Ready Profile or ERP that will help to create a response plan for you. An ERP will organize a list of authorized personal, a chain of command, emergency shut off valve locations, important numbers to call, and much more to ensure the event is handled and isolated as quickly as possible. Business failure is the last thing we want to see happen, as we understand the importance of small businesses to the local community, and an ERP will help to stop a disaster from growing any further.

Waiting Perpetuates The Chance of Business Failure.

It is no surprise to business owners the importance of consistency when customers need their services. Being available, and used creates a relationship with customers that is invaluable. When this flow is disrupted, customers can easily find a new provider and begin a new process with another company. Waiting, or not having the ability to respond quickly in becoming operational again is one of the biggest reasons 40% of businesses fail after a disaster. Another reason to respond quickly is that most disasters, when not handled fast, can actually lead to further damage and become more costly. If in the unfortunate event of a disaster, be sure to start the process of restoration as fast as possible. Your business is too important not to.

Choose The Best Restoration Company For You

Most Insurance companies will recommend a restoration company to you, but that doesn’t mean you have to use the one suggested. Unfortunately, not all restoration companies are created equal. There are some great restoration companies out there that will treat you with compassion and perform their job professionally, but be sure to do your research before choosing a restoration company and make sure they are a good fit for you and your business.

At SERVPRO of North Shasta, Trinity & Greater Tehama Counties we value compassion, patience, and professionalism. It is why we believe our company has been as successful as it has. Just like you, our clients are of the utmost importance to us, and we do everything we can to keep their trust and high regard. If you have experienced a disaster and are in need of commercial restoration, contact us today. We would love to help!


Fire Damage Restoration | Are You Prepared?

2/4/2020 (Permalink)

fire fighter and a burned house If you need Fire Damage Restoration, don't wait, contact us today! 530-222-0200

An incident that requires fire damage restoration can happen unexpectedly, but that doesn't mean you can't be prepared. During a fire, the safety of you and your family matter first. Knowing what to do during and after the event will help to keep your family, and your property as safe as possible. Here are some tips to help during a home fire.

Fire Damage Restoration 

Tips to prepare, and what to do after.

Getting out of your home

Small flames can grow into a large in as little as 30 seconds, and It only takes a few minutes for black smoke to fill the house. Along with the intense heat of a fire, what some people may not realize is how dark a room can become due to the thick smoke. 

To be prepared you should:

  • Practice making your way out of your house without the ability to see
  • Locate multiple ways out of each room in your home
  • Have a collapsible ladder in upstairs rooms to escape out of windows 

Once the fire has been eliminated

Caution should always be taken entering your home until the restoration process is complete. Before entering your home again, be sure to check with the fire department to ensure it is safe to re-enter. Upon doing so, be mindful of any possible structural damage, and collect as many valuable documents and records as possible.

Contacting a Fire Damage Restoration Company

As soon as possible, call your insurance company. Keep in mind that your insurance company may have a national account they suggest, but you don’t have to use the company they suggest. After that, be sure to call a restoration company, and start the process of restoration. Fire damage restoration varies in the time it takes to complete depending on the extent of the damage. The Aesthetics is just the beginning of what's necessary to restore a home. Soot can be very hazardous to your health and is best handled by a professional. There is also the risk you could be exposed to electrical elements that should be professionally handled. 

If you have experienced a fire and need fire damage restoration, don't wait, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Water Damage Restoration-Misconceptions

1/27/2020 (Permalink)

Woman catching water with a bowl Water Damage Restoration SERVPRO of North Shasta, Trinity & Greater Tehama Counties 530-222-0200

Water damage restoration may seem like a simple process, but there are hidden dangers that can turn a small situation into a much larger project. Cleaning up water damage, if not done correctly, can lead to mold and a host of other problems that can be costly and hazardous to your health.

Water Damage Restoration Misconceptions

Restoration only requires that surfaces are dry

Absolutely, the surfaces need to be dry, but actions still need to be taken, even after the water damage to the surface has been cleaned up. Sanitization and application of an anti-fungicide are crucial to the process of eliminating the potential of other damages. Also, water can seep through cracks and damage walls, warp floors, and lead to mold if not cleaned up well.

It's not a priority

Although having a water overflow, or water damage checked right away may not seem like a necessity, waiting can perpetuate the possibility of mold growth. Often it's not the areas we see that will cause additional damage, but the areas that are not readily visible. Mold can begin to grow as quickly as 48 hours. Make sure you have a professional clean any water damage you have experienced

I can clean the sewage water in my home

Viruses, bacteria, and parasites are all dangers lurking in sewage water. Restoration professionals are trained to handle sewage water cleanup and eliminate the health risks accompanied with it. Sewage water cleanup may not be the most physically demanding job, but the health risks alone are worth it to hire professionals to get the job done!

If you have water damage in your home, don't wait, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Storm Damage Ball Lightning

1/17/2020 (Permalink)

Lightning Ball For Storm Damage Restoration, Call us today! 530-222-0200

The strangest things we experience happen not in our imagination, but reality. This holds true for our weather and the causes of storm damage.

Imagine yourself in a setting almost 400 years ago, technology isn't quite what it is now, you are sitting in a church and all of a sudden a glowing orb floats into the window. As much as this sounds like science fiction, this, in fact, did happen!

In 1638 at a church in England was the first record of Ball Lightning. Although we don't fully understand ball lightning, we do have some clue of its attributes, and how it is formed.

Although its presence and effects are not as common as lightning storm damage, the danger of experiencing one is real. Ball Lightning is hotter than the surface of the sun and moves erratically. They can be white, red, blue, yellow, or orange, and have tendrils that seem to jerk the ball around. The most commonly accepted theory on how it is created was introduced by John Abrahamson of New Zealand. He believes when lightning strikes the ground it turns the naturally occurring silicon from the soil into vapor. The vapor cools, turns into dust, then the particles are attracted to each other by the charge from the lightning. This results in the particles binding together into a lightning ball.

If you happen to see ball lightning, run! If you have experienced storm damage, and need storm damage restoration, don't run, call the professionals at SERVPRO of North Shasta, Trinity & Greater Tehama Counties!


Why SERVPRO-Serving Our Community

1/6/2020 (Permalink)

SERVPRO technician Contact us today! SERVPRO of North Shasta, Trinity & Greater Tehama Counties 530-222-0200

It was just a few days ago, in a follow-up call had with a customer, that we gained insight into something that revealed the heart of our company in a simple yet profound way. As our customer recalled her experience, she spoke of a specific technician named Marty. She said that Marty was very detailed in explaining why certain demolition needed to happen, what would happen if they didn’t do the work, and how this was going to make the situation better. What she didn’t communicate, and maybe didn’t realize at the moment is that Marty saw how distressed she was. After all, a home isn’t just walls, but the memories made in them. Marty saw this and cared enough about our customer that he extended is his job beyond restoration and made it about her peace of mind.

We want to be a hero and a problem solver to our community. It just so happens that we are good at restoration, so that’s the way we help. We do realize that there are needs in this community that fall outside the reach of restoration, and we have decided to do something about that.

Here are a couple of ways we’ve decided to further help our community


Strong local businesses build a strong community. Every month we have a program called “LoveLocal” that highlights a local business and brings more exposure to their company. The program is a giveaway contest ran on facebook that features a product or service they offer. Video is used heavily in the process, and the company featured each month will end up with a professionally shot promotional video.

Putt It Forward

Putt it forward is a golf tournament we have organized as an annual fundraiser. United Shasta, One Safe Place, Youth & Family Programs, and APD K9 unit are all beneficiaries of this fundraiser. These companies are all phenomenal organizations that are truly making Shasta county a better place. Currently, we are on track to raise close to 30k with this event.

As restoration is the main focus of what we do, helping people in their time of need will continually deepen as the reason why we exist, and situations like Marty had will happen even more frequently. 

For restoration on your home or business from a company of compassionate professionals, contact us today!

SERVPRO of North Shasta, Trinity, and Greater Tehama Counties


Winter Storm Causing Ice Dams On Roofs

1/2/2020 (Permalink)

Ice Dam On Roof If you have experienced winter storm damage, contact us today! SERVPRO of North Shasta, Trinity & Greater Tehama Counties 530-222-0200

When winter weather comes in, snow and ice are sure to follow. As aesthetically pleasing as the scenery becomes, it also presents new challenges. Being prepared and taking proper action can prevent incidents leading to mold and water damage.

Ice Dams

Ice dams form in a unique way. As snowfall begins to accumulate on your roof, the warmer air in the attic begins to melt it causing runoff. The runoff water then refreezes as it reaches the cooler edge of your roof. Over time the ice will build up and create an “ice dam”. 

An ice dam itself is not dangerous, but it can lead to water seeping under shingles, and through your roof. As this continues to happen, the chance of water damage and mold increases. 

How To Prevent An Ice Dam

keep your attic and roof cold.

About one-third of the heat loss in a home is through the

ceiling into the attic. There may be areas in your home with gaps leading to your attic that can be filled it. This will save on energy costs as well as keep your attic cooler.

Eliminate heat sources under the roof.

Lights and heaters in the attic can cause enough heat to melt the snow on the roof above. Turn off all attic lights and heaters, and if possible, ventilate your attic to allow it to stay cool.

Clear Snow off of the roof with a roof rake.

An ice dam snow rake, which is an aluminum scraper mounted on a telescoping aluminum pole, is the simplest solution for occasional heavy snows. Be careful not to damage your shingles though while using it, as your shingles become more brittle in the cold weather.

If you have experienced winter storm damage, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties


Preparing Your Home For A Winter Storm - Redding Restoration

12/18/2019 (Permalink)

snow on house For Storm Damage Restoration Contact Us Today! 530-222-0200

With winter here, colder temperatures, ice, and snow present different challenges we all need to be ready for. Being prepared beforehand will minimizing and in many cases avoid damage altogether. Here are some tips to help you prepare.

Prevent water damage by preparing your home's exterior

  • Repair roof leaks

Often roof leaks are noticed when it's too late. Heavy rain and snow present a real danger for leaky roofs to lead to water damage. Have your roof inspected to ensure it is ready for the winter precipitation.

  • Clean rain gutters 

Clogged gutters can lead to water overflow and trapped water can rot the wood boards your gutters are mounted to. When this happens it could allow moisture to enter your home.

  • Cutaway tree branches near your home

Trees that remain untrimmed near your home can break under the weight of snow and ice, and fall on your causing damage to your roof, and potential water damage to the inside of your home. Have your trees trimmed before the winter months arrive.

Prevent Fire damage and other dangers by preparing the interior of your home

  • Caulk and weather-strip doors and windows.

This will help to keep out the cold as well as any moisture. Another great idea is to insulate your home by installing storm windows, or you can cover your windows with plastic to keep out the cold.

  • Have your chimney Inspected 

Using a fireplace is a great way to keep your home warm, but can lead to fires if your chimney is not in proper condition. Ask your local fire department to recommend an inspector or find one online.

If you have experienced storm damage to your home or business, don't wait, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties.