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Wildfire home protection

6/22/2021 (Permalink)

Image of a wildfire with text If you have experienced fire damage, don't wait, contact us today! 530-222-0200

Living in the North State, we are no stranger to fires. In the summer months, fire damage and the need for fire damage restoration in Redding increases dramatically. As we do love to help, our hopes are that you would avoid the need for restoration altogether. Here are some tips to help protect your home during a wildfire.

Preventing fire damage to your home

Once an evacuation order is given, you will want to leave the area as quickly as possible. Taking the necessary precautions as you leave can help to lower the risk of fire damage. One great step would be to connect your garden hose to the outside taps. This allows for firefighters, and anyone wanting to help, quick access to water in their fire damage prevention efforts.

Preventing fire damage to your roof

As wildfires grow and move closer to residential areas, the danger of fire damage to your home increases. In fact, it's the dry heat that proceeds flames that actually start the fire. As we all know, Redding and the surrounding areas tend to have very hot and dry summers, which can only make matters worse when we do experience a wildfire. One action that may seem unconventional to help prevent the need for fire damage restoration in Redding would be to place lawn sprinklers on your roof. Dousing your roof with water will help to fight against the dryness that can often accompany wildfires. 

Keeping fires away from your home.

Landscaping can greatly improve the aesthetic of your property, but it can also help or deter your efforts of keeping your home safe from fires. Creating defensible space is a great way to use landscaping to keep your home safe. A defensible space heavily considers a 100 ft parameter around your home. This parameter takes into consideration landscaping materials, clearing, and plant and tree spacing. For more info on creating a defensible space, check out our Defensible space preventing fire damage blog.

Landscape design with fire safety in mind

Defensible space

Smoke damage prevention

Cleaning smoke can be one of the most technical and challenging tasks to fire damage restoration. Keeping smoke out of your home will greatly help in these efforts once the fires have been contained. One great action to take if you are in an area that is experiencing a wildfire is to shut off your outdoor air conditioning unit. These units can take the smoke-filled air outside of your home, and blow particles into your home, leaving the smell of smoke along with other possible damages. Also, once a fire subsides, change out your filters to keep the air in your home clean and healthy.

If you have experienced fire damage to your home or business, and need fire damage restoration in Redding, don’t wait, contact us today!


Redding Commercial Restoration Services

6/18/2021 (Permalink)

Graphic of a business in a city Contact us today for commercial restoration services! 530-222-0200

As a business owner or manager, your daily operations are enough to keep you occupied, let alone when a disaster comes along. Knowing what to do, and how to respond can be fleeting as stress levels and confusion rises. At SERVPRO® of North Shasta, Trinity & Greater Tehama Counties, we strive to keep our customers informed, and to regain peace of mind. Our heart is truly to help, and we want to get you back to your normal operations quickly and professionally. Here are some of the areas that we can help.

Commercial fire damage restoration services.

There are over 100,000 commercial fires every year. With so many documents, machinery, commercial appliances, and electrical, the opportunity for a business fire to start is definitely there. Commercial fires carry their own unique challenges that require the right type of restoration to get you back up and running again. Our commercial fire restoration services include

  • Fire and Smoke Restoration
  • Odor Control 
  • Upholstery & Fabric cleaning

Commercial Water Damage Restoration Services

Water damage of any kind can cause significant damage to a building. One key factor in the loss is the damage that can happen to important documents. Mold and other water-related issues can set in, even beginning to threaten the health of the employees of a company, if not handled quickly and correctly. Here at SERVPRO® of North Shasta, Trinity & Greater Tehama Counties, we have techniques and technology to help restore documents, as well as mold mitigation and all water damage related issues.

Commercial Cleaning Services

While businesses are beginning to open back up, the general public is more aware and concerned about the cleanliness and overall health of the buildings they occupy. Commercial cleaning has always been a staple for SERVPRO® as well as our local Redding franchise. Even during the pandemic, we answered with our ability to clean and disinfect. From top to bottom, whether protocols are needed from the CDC, or you need a simple office cleaning, we would love to help in your efforts to keep your business healthy and safe.

If you are in need of commercial restoration services of any kind, please feel free to call us. We would love to help!


Fire damage restoration tips

6/16/2021 (Permalink)

Picture of fire damage in a home The first 48 hours after fire damage can make the difference between restoring and replacing. Contact us today. 530-222-0200

Restoration services are needed, usually at times that are unexpected. Since it is not common for one person to need restoration services on a regular basis, we have found that many people are unsure of what to do when they are struck with an unfortunate circumstance like fire damage. The first 48 hours after fire damage can make the difference between restoring and replacing. We always recommended that you hire a local Redding fire damage restoration company,  but there are some things you can do, and things you shouldn’t do until fire damage restoration services begin.

Fire damage health

The first thing you will want to consider is the safety of entering your home, this includes your own wellbeing. Fire damage can release carcinogens into the air making it harmful to enter your home. Be sure to wear an N95 mask as you assess the damages and begin salvaging your belongings. Something else to consider is how easily carcinogens spread through the air. This makes it a good idea to shut off your heating and air. If you have it running, it may spread the carcinogens further and even into other rooms. 

Petroleum jelly can protect until fire damage restoration begins

Once the fire has died down, smoke and ash usually leave a mess needing to be cleaned. If not handled properly, this mess can have permanent or long-lasting effects. One action to consider is coating your chrome faucets, trim, and appliances with petroleum jelly. This will help to clean and protect from possible further damage.

Smoke damage and soot can set in by touch

The oils in your hands can further set in any soot or smoke damage to your walls and belongings. Be sure to wear gloves as you begin cleaning and salvaging. Much like quick action, taking the right action can be the difference between restoring and replacing. Wearing gloves offers a layer of protection for you as well as your belongings.

Cleaning clothes after smoke damage

The smell of smoke can go well beyond the affected area, and most often clothes are the unfortunate candidate for capturing the smell. A mistake many people make is sending their clothes to a dry cleaner. If clothes are not cleaned properly, smoke smells can remain in clothing. At SERVPRO® of North Shasta, Trinity & Greater Tehama Counties, we have techniques and technology that will remove smoke odors from clothing much better than dry cleaning alone can. 

If you have had the unfortunate experience of fire damage in Redding, don’t hesitate to contact us. We would love to help.


What to do after a flood in your home

6/14/2021 (Permalink)

Graphic of a home under a flood For redding water damage restoration, contact us today! 530-222-0200

As a Redding water damage restoration company, we are innately aware of how little rain we receive, perhaps for those in Shasta County and the surrounding areas, the statement when it rains, it pours may carry a little different meaning! Although what still stands true is that the damage of disasters can often compound on itself. When not handled properly, water damage can lead to even greater problems in your home. Most people don't handle water damage restoration daily, so we wanted to offer some tips to help if you do!

Shut off the source

If possible, shut off the source of water before you do anything else. While in a rush, it's easy to miss some of the simple and most important actions. Shutting off the water at its source will help to stop the disaster from growing even larger. 

Turn off circuit breakers

When we see a flood in our home, it is natural to act before thinking. We want to remove what has been damaged and save what can potentially be damaged. Before jumping into the water, be sure to shut off the main and each corresponding circuit breaker to your home to avoid electrocution.

Wood blocks and aluminum foil

Once the source is stopped, and it is safe to step into the flooded area, you will want to assess the damage and find ways to save your affected belongings. One of the actions you can take is to place Wood blocks and aluminum foil between furniture legs and wet carpeting. This will help to protect the legs of your furniture and help to prevent possible staining. 

Get professional help as soon as possible

The longer that water damage sits, the more damage it can cause. Mold can begin growing, and you may soon need mold remediation as well. Be sure to contact a water damage restoration professional as quickly as possible. If water sits long enough, it can even begin seeping up the walls causing even more extensive damage. One important thing to note is that it's the water you don't see that causes the most damage.

If you have experienced a flood in your home and need water damage restoration, don't wait, contact us today! 


5 tips to prevent summer fires

6/4/2021 (Permalink)

Picture of fireworks over water If you have experienced fire damage, and need fire damage restoration, don’t hesitate, contact us today! 530-222-0200

Shasta County and the surrounding areas are notorious for fires during the summer. The mixture of dry heat and wind is a perfect storm for wildfires, and summer activities can lead to a higher potential for fires in your home. Unfortunately, there is a high need for fire damage restoration in Redding and the surrounding areas, but there are some actions you can take to prevent it altogether. Here are five tips to prevent summer fires.

Fires Started by grills

It is almost ingrained in our culture that as the weather heats up, so do our backyard grills! As much as grilling is a favorite pastime for many, the need for grill safety is evident. 

According to the NFPA, 29% of gas-fueled grill fires happen from a failure to clean. This is the largest contributor to grill fires. Be sure to clean your grills and grease trap after each use. This will add to your safety and health! For more info on cleaning grills, check out

Other reasons for grill fires to be aware of include heat sources being too close to combustibles, and mishandled propane.

Fires started by air conditioners

The extreme heat in Redding and the surrounding areas cause a need for high air conditioning use. Central air systems are not as likely to start fires as portable or fixed units. Generally, wall units and portable units have a higher requirement for electric power, and the wiring at times may not keep up.

The first measure of safety with air conditioning units is to always have a professional install your unit. Be sure to have your unit serviced annually, and do not use an extension cord with your air conditioning unit. These actions will greatly reduce the chance of a fire, and the need for fire damage restoration!

Fires started by smoking

There are nearly 1,000 fire deaths every year caused by cigarettes. If you smoke, one of the best options to prevent a home fire is to smoke outside. One of the larger fire dangers cigarettes carry is the ability to spark a wildfire. Even though there has been a decline since the 1980’s in wildfires started by cigarettes, our dry and dense forests provide a high risk for even a small spark to start a fire. Be sure to extinguish your cigarettes, and never dispose of them by throwing them out of your window.

Fires started by Fireworks

The beauty and excitement of fireworks may be something that you look forward to each year, but along with the fun times and celebration comes a responsibility of safety. Every year over 50,000 fires are caused by fireworks. Much of the fire damage restoration that is called for every summer can be attributed to the improper use of fireworks. Although fireworks are illegal in Shasta county if you are in a county that allows them, be sure to take all of the necessary safety precautions. Some of the precautions include keeping a bucket of water nearby, never letting young children handle fireworks, and soaking fireworks for a few hours before discarding them. Check out for more fireworks safety tips.


It may be surprising for some to find that the vast majority of wildfires are caused by humans. We can help lower the number of wildfires if we all were more aware of and took the safety measures necessary to keep our forests safe. Campfires and equipment malfunction are some of the main causes of wildfires started by humans.

  • Campfires: Be sure to drown the fire, stir the embers to get them all wet, and feel the area with the back of your hand to make sure nothing is still smoldering.
  • Equipment malfunction: Whenever using equipment or machinery, be sure to follow its proper use, and read the instruction manual before operating.

If you have experienced fire damage, and need fire damage restoration, don’t hesitate, contact us today!


Business Fire Prevention

5/14/2021 (Permalink)

Perhaps you are a business owner reading this and would agree that businesses are a representation of sacrifice and hard work. Often a business is the passion of the owner, and it is most unfortunate when all of that passion, all of that hard work, is affected by a fire. The NFPA estimates an average of 3,340 office fires a year.  Although not every fire is preventable, there are steps to take to help reduce the risk of a business fire. 

Have a sprinkler system

Make sure your building has a proper and working sprinkler system. The quicker a fire can be suppressed, the less damage it will cause, and a sprinkler system is one of the easiest ways to ensure that will happen. In fact, fire death was reported 87% lower in properties with a sprinkler system. Be sure to regularly check and test your sprinkler system. Check out Koorsen Fire & Security for a great resource to help in checking your sprinklers. 

Extension Cords

With so many people working in one space, the use of extension cords is almost inevitable. Although extension cord use is common, it can become dangerous if used outside if it’s specification. Here are a few tips to keep in mind while using an extension cord

  • Avoid the use of multiple items with one cord
  • Do not run an extension cord under carpet or a rug
  • Do not plug multiple cords together

Extension cords are meant for temporary use. If you need an extended power source, be sure to use one that is industrial grade and grounded. Check out State Farm for more extension cord safety.

Proper Spacing

When heating sources are used more often, it may be a good idea to rearrange your office! Make sure materials are away from heating units or ductwork. That will help to prevent what is statistically the leading cause of building fires. Keep all fabric, supplies, and other flammable materials at least 3 feet away from any heating sources.

If you have experienced a fire disaster in your business, we would love to help! Contact us anytime 24/7 - 365.


Water Damage Cleanup

5/3/2021 (Permalink)

Home Flood Graphic If you have experienced water damage, don't hesitate to call. We would love to help!

Walking into your home or business and discovering a water disaster can be overwhelming. Often people are left confused about what to do or what actions to take. Here at SERVPRO of North Shasta, Trinity & Greater Tehama Counties, our goal is to help not only restore property but also to restore peace of mind. Here are a few actions to take once you discover water damage in your home or business.

Get the air moving

Once the topical water has been removed, you will want to create good airflow through the room. Giving floors and personal items the optimal conditions to dry is key, and good airflow will do just that. Placing fans in the affected room, and ensuring airflow will help to remove the humidity from the room, allowing for better drying conditions.

Turn off the electrical supply

Electricity and water are a dangerous mixture of elements. Especially if there is any flooding, be sure to turn off the electricity to your home before entering the affected area. Find the breaker box to your home, and switch off the main breaker to your home, as well as the specific affected room. This will help to eliminate the danger of electrocution while entering the flooded area.

Quickly shut off the water source

This may seem like an obvious action, but statistics show a drastic decline in the damage incurred based on how quickly the water source is shut off. Instead of trying to first determine where the water is coming from, shut off your water altogether and devise a better plan to discover the source. It is very easy to get caught up in finding the source in the middle of the commotion rather than going directly to the shutoff, which will help the most to eliminate the damage.

We understand how difficult experiencing a disaster in your home or business can be. It is our hopes and effort to not only restore your property, but also your peace of mind. If you have experienced water damage, contact us today. We would love to help!


Storm Damage Repair

4/27/2021 (Permalink)

Graphic of a home in a storm If you have experienced storm damage, don't wait, contact us today! 530-222-0200

As we dive deeper into spring, the chance of inclement weather increases. Some would welcome the beauty and peace of rain, while others have had quite a different experience. Regardless of our viewpoint, we can all agree that storm damage repair can be a daunting and sometimes dangerous task. Here are some tips to help in the unfortunate event that you are dealing with storm damage.

Turn off your power before cleanup

Even in the instance that nothing electrical is visibly broken, the best thing to do before cleanup is to shut off the electricity to your home. Often, it is in the places we don’t expect that can harm us the most, and something with the potential danger of electricity, you will want to take every precaution you can. Locate your fuse box, turn off the main breaker along with each individual circuit breaker. This is especially important if your home is flooded. 

Board up windows

Strong winds, and fallen trees. One of the most common damages a storm can cause is broken windows. As soon as possible you will want to board up any broken windows to secure your home. This will help keep out looters, rodents, and help to prevent any further weather damage. There are ways to board up your home that can potentially cause more harm, so be sure to consult a professional before taking on the task of boarding up your home.

Take pictures

As they say “a picture is worth a thousand words.” Before any cleanup ensues, be sure to take plenty of pictures of the damages caused. This will aid you greatly in filing an insurance claim. Taking plenty of photos is the best form of evidence to accurately show damages, and obtain the most from your insurance company.

If you have experienced storm damage, don’t wait, contact us today. We would love to help!


Office Cleaning Services

4/16/2021 (Permalink)

A person cleaning an office Don't wait, contact us today! 530-222-0200

Call the janitor! Now, before you run off to do that, you may want to consider the importance of certified cleaning service during this time. People now more than ever care about the attention to detail a business takes in its consistent cleaning and disinfecting efforts. Specific and detailed cleaning is a necessity in a post-pandemic society, and SERVPRO of North Shasta, Trinity & Greater Tehama Counties is prepared to help.

A Higher Standard of Clean

SERVPRO® has released a cleaning program named Certified SERVPRO® Cleaned. CSC was designed to meet the specific and varied needs of businesses. With an enclosed environment like office space, having detailed and professional cleaning is highly recommended to help with the health of your employees. The value CSC carries is equally in its high quality, and ability to custom-fit the needs of any business.


We understand every business is different with its own unique needs. Our goal is always to find the right solution to every challenge, that’s why our CSC program starts with a consultation. We meet with businesses to discuss and determine the exact needs. Some of the factors include business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points. You will walk away with a customized cleaning plan, fit specifically for your office.


The Certified SERVPRO® Cleaned program gives specific instruction to clean for preventative measures, suspected viral infections, and confirmed cases. At each level, our services meet the health needs to help keep an office safe, as well as helping to set at ease the people you employ. In the event of confirmed cases, we have protocols and guidelines set forth by the CDC that allow for the highest level of clean possible, and specifically developed to answer the needs during the COVID-19 outbreak. The heart behind everything we do is to not only restore your business or property but also to help restore your peace of mind. Our aim with the CSC program is to do just that.

If you are in need of office cleaning to help with the health and peace of mind of your business, don’t hesitate to contact us. We would love to help!


Water Damage Ceiling Repair Tips

3/30/2021 (Permalink)

Picture water damaged drywall with text If you have experienced water damage to your home or business, don't hesitate to contact us. We would love to help!

The ceiling is one of the most vital components to a building's comfort and safety.  In the US alone, there are an estimated 14,000 people that experience water damage daily. Much of this water damage affects the ceiling of a home or business. A broken or damaged ceiling allows for vulnerability in a home or business, but not to worry, prevention tips and repair are available!


Often, understanding the cause of a problem leads us to understand how to fix or prevent it. Some of the most prominent causes of water damage to a ceiling are a pipe burst, the age of a home, and roof leaks. 

  • Pipe bursts
    • It is common to have water pipes run through your attic as it is the most simple way to supply your home with running water. As pipes age, they take on more wear and tear. This becomes problematic as the wear and tear happen to the pipes above your ceiling. Eventually, those pipes can burst, causing damage to your ceiling.
  • Aging home
    • As your home ages, its structure can shift. This can create cracks where water can leak into your home.
  • Roof leaks
    • Having a strong roof is essential to keeping your home safe. Weather and broken tree limbs can cause damage, allowing for water to leak in. There are also other roof leak causes such as ice dams to be aware of.


Early detection can have the greatest effect on the amount of damage that is caused. Often, it is in the small, insignificant events that build up over time that cause the greatest loss. A couple of great tips would include checking your water bill. If there is a significant shift in water usage, there's a chance you may have a problem. Another great way to detect would be to check your water meter, turn off all of your water sources for a period of time, then check the meter again. If the reading was not the same, it may be a sign of an undetected leak.

Tips for general water damage prevention

Here are some tips that can help prevent water damage for more than just your roof. 

  1. Regularly check the hoses on your appliances
  2. Check the sump pump for your basement. Ensure it is working properly, especially as spring thaw and rain come.
  3. In snowy climates, check your roof for ice dams and use an ice dam rake to clear off your roof. Ice dams develop as the snow on the top of your roof melts, and re-freezes at the edges. This causes water build-up and eventual overflow into your home.

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If you have experienced water damage to your home or business, don’t hesitate to contact us. We would love to help!