Recent Posts


6/1/2023 (Permalink)

Image of National Safety Month Image shows safety features being observed during National Safety Month in Redding, CA

For most of this country, June represents all things Summer. Heading to the lake, vacations, and sun, sun, sun, but June also equals National Safety Month. Whether you are a company owner or a consumer, you can make a difference by participating and joining the National Safety Council, also known as NSC, in bringing awareness to your home or workplace. According to the NSC website, "accidents" are the fourth leading cause of death in the U.S., a staggering statistic that could easily be preventable with a little knowledge and training. 

How can you do your part for National Safety Month? We are glad you asked! Here are a few ideas! 

  1. First Aid, CPR, and AED Training. Click here to find your local NSC-authorized instructor near you.  CPR Certifications give you the knowledge and power to stay calm in the event of an emergency, which potentially could save a life. 
  1. Safety Driving Courses. Click here to find the different courses you and your family can take to make the roads safer for everyone! From Alive at 25 to Defensive Driving Courses, we can help prevent the leading cause of death in teens! 
  1. Workplace Safety Training. Click here to find different courses to keep your employees and customers safe! Companies who take the time to invest in safety training for their employees create a culture of safety and honor, that is felt as soon as you walk into the doors. 
  1. Choose Safety Certified Companies.  When having work done in your home or office, whether from unexpected damage to renovations, choosing companies that are certified and licensed professionals can prevent injuries from happening on your property. 

Here at SERVPRO of North Shasta, Trinity, and Greater Tehama Counties, we believe in the safety of our employees and clients, which is why every one of our technicians is IICRC industry certified. From Applied Structural Drying Certification to Fire and Smoke Damage Restoration Certifications, we believe every day is National Safety Month. 

When you are experiencing Water Damage, Fire Damage, Storm Damage, or even Biohazard cleanup, in your home or office, worrying about the safety of your family or employees shouldn't be your concern. They say knowledge is power, and knowing that the local restoration company you chose is certified and has a high standard for safety, can give you peace of mind during a possibly stressful situation. 

So join us this month as we all do our part in National Safety Month.

If you are experiencing Water, Fire, or Storm Damage to your home or office, give us a call at 530-222-0200

Our staff and technicians are ready 24/7, 365 days a year.

4 Steps During a Bomb Cyclone Storm to Help Prevent Water Damage!

1/9/2023 (Permalink)

Image of heavy rainfall hitting the ground Heavy Rainfall in Redding, Calfornia causes Flood Damage.

If you have lived in Northern California, you are probably familiar with the different seasons that take place each year. December is considered the wettest month in Northern California, with 4 inches of rainfall on average. But this year looks a lot different. On January 4th, 2023, Governor Newsom declared a state of Emergency for the entire state of California as a cyclone bomb storm was predicted to hit the state. With the prediction of flooding, high winds, and power outages, the Redding California Fire Department released a statement offering free sand for those preparing for flooding.

What is a cyclone bomb storm or a bombogenesis storm? According to AccuWeather, "In simple terms, bombogenesis is a storm (low-pressure area) that undergoes rapid strengthening. The vast majority of such storms occur over the ocean. The storm can be tropical or non-tropical in nature." 

With the passing of the cyclone bomb storm, KRCTV said the worst is behind us, but we can see more rain as the week continues. What does that mean for homeowners, and how could this affect your property? During strong storms, flooding, hail, and power outages aren't the only thing you have to fear. With the continuation of rainfall brings a greater risk of water and sewage damage to your home. Water damage can come from broken or loose shingles on your roof, not having a rain guard over your chimney, clogged gutters, and the list goes on and on. Heavy rainfall can also cause water and debris to overload sewer systems. If the water continues to flow into the home's sewer lines, a sewage backup can occur in your basement. But a few preventative steps can help keep the heavy rainfall from wreaking havoc on your home. 

  • Check your gutters
      • Keeping your gutters free of debris will help with the overflow of water into the foundation of your house. Installing gutter guards can also help prevent leaves and larger debris from falling into the gutters. 
  • Trim Trees
      • Trim your trees of any low-hanging branches that could fall and cause damage. Any damage to the shingles of your roof, could allow water to seep into your home and create the possibility of mold growth. 
  • Clean out yard drain
      • Regularly clean out any debris that is blocking or clogging your yard drain. You can also install a drain guard to prevent any rocks, leaves, or dirt from flowing into the drain and causing your sewage line to back up. 
  • Check improper grading
    • If your home’s grading system is deteriorating, water will eventually find its way into your home. Watch for pools of water that accumulate in your yard that are close to your foundation. Professional landscapers can help with rebuilding your home's grading system and keep water from seeping into the foundation. 

If you have been impacted by this storm and have experienced any water damage, flood damage, or storm damage, SERVPRO of North Shasta, Trinity, and Greater Tehama counties is here to help! We have served this area for 30 years and know what kind of damage these storms can cause to your home. Our technicians are trained and certified in water restoration, odor removal, and biohazards safety and cleanup if needed. 

Give us a call at 530-222-0200


12/19/2022 (Permalink)

image of overflowing toilet with sewage Overflowing toilets with sewage in Redding, CA can be dangerous to your health. Call SERVPRO of North Shasta to disinfect and santize!

With all the holiday parties filling up your schedule and welcoming the extended family into your home, the holiday season definitely adds extra stress to your sewage pipes. Water damage to your home is devastating, even more so during the holidays, but sewage damage... is a whole different ball game. 

Water from a backed-up sewage pipe should be considered dangerous and filled with harmful bacteria. These types of bacteria and viruses that the sewage water carries need professional equipment and trained technicians to properly clean, sanitize, and disinfect the area where the water has touched or seeped and absorbed into.

If you experience backup or overflowing sewage pipes during this busy season, here are a few steps to prevent the spread of germs and keep you and your family safe. 

  1. Call the Professionals.
    • SERVPRO of North Shasta has trained water remediation technicians to not only disinfect the area that has been contaminated but also to fully dry the sewage water in areas you may not suspect the water has gone. The presence of moisture alone can cause the growth of mold and wreak havoc in your bathroom or other areas of your house. If you suspect damage to your pipes, call a plumber immediately to inspect the health, age, and possible deterioration of your sewage pipes. 
  2. Dry the area
    • If your toilet has overflowed, grab your rubber gloves and start to dry the standing water. This step applies to any flooded area of your home caused by a busted/frozen pipe, broken appliance, or even storm damage. If you have a shop vac, follow the steps to prepare it for water or other liquids, and use it to remove the standing water. Don't have a high-powered vacuum? Grab some towels or a mop and bucket to help dry the water. Next, turn on all ceiling fans, bathroom exhaust fans, or (if available) grab any box fans or high-powered fans to help the drying process. 
  3. Sanitize
    • After drying the area, next comes sanitation. Sewage water contains harmful bacteria, viruses, and toxins, making it extremely important to sanitize and disinfect every area the water could have touched. For those that have small children, it might be a good idea (once the area has completely dried from the first cleaning) to disinfect it a second time. 

Remember, moisture invites mold to grow, sometimes in places that weren't fully dry or where the water crept into that wasn't visible. Depending on the severity of the water damage, having one of our technicians come out with our advanced water detection tool can help with your peace of mind that nothing is growing under the floorboards or within your walls. 

If you are experiencing water damage to your home, Call us Today! 530-222-0200


12/12/2022 (Permalink)

image of homeowner's insurance agent going over details Redding Homeowner checking into their Homeowners' Insurance Policy to make sure it covers STORM DAMAGE FLOODING.

There is a wise quote once said by a bear who loved to eat honey. "When life gives you a rainy day, play in the puddles." - Pooh Bear

Rainy days in Redding, California, are more common in the fall and winter months, making now the perfect time to check your homeowners' insurance policy. Because although jumping in the puddles can be filled with laughter and magic, persistent rain can cause extraordinary damage to your home and potentially could lead to flooding. 

Most homeowners' insurance policies don't cover flooding by storm damage or excessive rain. With flooding being the most common and most expensive natural disaster in the United States, having a separate policy for flooding can keep money in your pocket and give you peace of mind. Depending on where you live, the average annual cost for a flood insurance policy can be around $600-$1,000 per year. With inflation costs rising and the threat of a recession, most people are looking for every way to save money. Researching weather patterns, flood risks, the age of the home, quality of the roof, and speaking to your local homeowner's insurance agent, can help assess if flood insurance is right for you and your family. 

According to Bob Vila, the national average for water damage restoration repairs costs homeowners around $3,291. We can firmly say no one wants to spend that amount of money on an unplanned crisis, which should play a part in your decision for purchasing flood insurance. 

If an unplanned crisis does arise and you experience flooding in your home, call SERVPRO of North Shasta, Trinity, and Greater Tehama Counties. Our staff can help walk you through contacting your insurance company and knowing what steps to take to minimize the damage in and to your home. 

Water Damage can be the root of mold issues and the rotting of cabinets, floorboards, and walls. There are some things you shouldn't DIY, and handling a flood in your home is one of them. 

SERVPRO of North Shasta's technicians are trained and certified in water damage restoration and are available to start the process of drying out your home 24 hours a day. With the backing of SERVPRO's national network, we use the latest and most advanced technology along with access to 90+ products made in-house that provide the best solution for the job. 

If recent storm damage has caused flooding or water to seep into your home, give us a call today! 530-222-0200

SERVPRO of North Shasta, Trinity, and Greater Tehama Counties, Celebrates 30 years of Business in 2023!!!

11/23/2022 (Permalink)

Image shows SERVPRO of North Shasta's 30 year anniversary Thankful for the 30 years of service we have provided for Redding, CA and the surrounding areas in Water, Fire, and Storm Damage, Mold Remediation!

The new year is just around the corner. Everyone will be busy setting new year's resolutions, goals, and weight loss plans, while SERVPRO of North Shasta, Trinity, and Greater Tehama Counties will be heading into its 30th year of business. Started by Doug and Dianna Stephens in 1993, the goal was to help businesses, homeowners, and the community in their time of need. As locals, they have seen Redding, CA, and its surrounding areas grow and flourish into the cities we now know them as. They have quietly invested in this community by supporting local charities, fundraisers, and golf tournaments. Even creating a family-like atmosphere within SERVPRO of North Shasta, making all their employees feel important, needed, and valued. 

As a business, we have walked with this community through good and tough times. From rebuilding from fires to bringing bags of groceries to the homeless, we have been proud to serve this community for 30 years. We have seen the devastation of homes and business flooding, and we have held the hands of those who lost everything to a fire. We rejoiced with Turtle Bay when our "air scrubbers" could help bring fresh air to the animals during the CARR fire and suited up in full biohazard gear to bring safety and peace of mind to businesses and homes during COVID

SERVPRO of North Shasta isn't just another cleanup or restoration business. We make a difference in people's lives when they need us the most by being available at any time or at any hour of any day. Don't believe us? Just do the math! 30 years of being open 24 hours a day, means we have watched over this community for over 262,000 hours. If that doesn't say we care, I don't know what does. 

We value our customers and wanted to take a quick second to say THANK YOU! Thank you for supporting our business for 30 years. Thank you for trusting us with your homes, business, and families, and allowing us to help restore peace from the Water, Fire, and Storm Damage you might have experienced. We hope that when you see our green vans driving around your city, it symbolizes a beacon of hope and peace. We love you North Shasta, Trinity, and Greater Tehama counties, and will continue to bring the best technology, safest certifications, and fastest 24-hour service to keep your family safe! 

Here's to celebrating 30 years in 2023! 

For more information, give us a call! 530-222-0200

SERVPRO of North Shasta Partners with Local Non-Profits to See Change in our City!

11/11/2022 (Permalink)

image of words about volunteering in your community SERVPRO of North Shasta partners with local Non-profits to bring change to Redding, California and surrounding areas.

In 2018 Redding, CA was voted 31st among the most dangerous cities regarding violent crimes, but that doesn't compare to property crime. Statistically, Redding's violent crime rate is 36.2 (The U.S. average is 22.7), but our property crime is a staggering 59.8 (The U.S average is 35.4) according to best places. Let me put this into perspective, head down I-5 and drive into Los Angeles, where the property crime is 35.1. 

So why Redding, California, and what does that mean for your business? Depending on your location, you may be as high as 1 in 40 to be a victim of property crime. From broken windows, smashed-in doors, graffiti, or damage to the outside/inside of your property, SERVPRO of North Shasta, Trinity, and Greater Tehama Counties has helped businesses and homeowners clean, board up, and restore their properties for over 29 years. But that's not all we are doing! Here at SERVPRO, we believe in being a part of our community, helping our neighbors in need, and building strong alliances to create a safe place for the next generation. This month we are partnering with food trucks and other non-profit organizations to rally the community to bring food to those in need. We are also partnering with counseling centers to highlight the importance of mental health. 

When you experience damage to your property or an unexpected crisis, you have many companies to choose from, but why not choose a company that is here for you 24/7/365? Who also believes in actively participating in making Redding and the surrounding areas a great place for our children to grow old. Compassion, empathy, and experience make our staff the best in the business. Part of our job is to walk the journey of some of your worst days, and we don't take that lightly. You aren't just another client or number. You are a part of this community and someone who creates change in our city. Someone we want to partner with and make the future of our city bright. We are SERVPRO of North Shasta, Trinity, and Greater Tehama Counties, not just a company, but friends, family, and someone to call if you become a victim. 

Let's partner together! 

If you experience vandalism to your home or office, Call us today! 


Local Redding Company filled with Compassion in Unexpected Trauma During the Holidays.

11/7/2022 (Permalink)

image of elderly hand being held by SERVPRO of North Shasta's technician This image shows that compassion is our top priority when it comes to the lost of a loved one in Redding, California

Let's get personal. Walking into the holiday season, we begin preparing the tables, pulling out the recipes, and setting the dates for connection with our friends and loved ones. Just a quick scroll through social media, and you can find the thankful posts starting to fill your feeds. What are your 30 days of thankfulness? With all the party planning, laughs, and quality time, thoughts of losing a loved one during this time are too excruciating to consider. But SERVPRO of North Shasta, Trinity, and Greater Tehama counties, is here to help if the unthinkable happens. 

Losing a loved one has life-altering effects on family and friends, and if the death occurred at home, the clean-up process should be left up to the professionals. 

In many of these cases, biohazard disinfection would be needed and could include cleaning blood and body fluids, communicable diseases, infections, blood-borne pathogens, and toxic chemicals. All of which require trained professionals in biohazard remediation and disinfection. SERVPRO of North Shasta is fully California Department of Health and Safety certified and IICRC trained to contain and remove biomedical waste and infectious substances. 

Being a part of this community for over 29 years, we have built relationships with first responders and work closely with our local EMS and health professionals to decontaminate and sterilize the walls, ceilings, and floors of homes. This creates a safe and clean home for your memories to continue. 

Not only are our technicians trained and certified, but compassion is the main key we live by when handling every situation of unexpected trauma. We care about the emotional trauma families are experiencing and help walk them through every step of the cleanup process. 

The truth is in the reviews. 

"Laura in the main office was excellent over the phone and explained their services very well. Very professional in their appearance and easy to talk to. They made my family feel at ease in the very emotional situation." - Google Customer Review

With more people passing away during the winter months (according to the CDC), we are prepared and ready for you 24/7/365 to be there for your family if you ever need us. 

If you need a business that is compassionate, kind, and treats you with the highest respect, give us a call! 530-222-0200!


10/27/2022 (Permalink)

image of changes to commercial real estate in Redding, California Changes are happening due to climate change, causing major shifts in insurance rates for commercial real estate in Redding, California.

Change is upon us, and if you own commercial real estate, change isn't always positive. With the rising number of flash floods, rising sea levels, and changes in weather patterns, flood damages to businesses are set to increase by 25% in the next 30 years, according to a new study by First Street Foundation and Arup. Commercial property is at risk of rising insurance rates and economic damages. But not all disasters are caused by mother earth. We at SERVPRO of North Shasta, Trinity, and Greater Tehama Counties, take pride in being a shield against disaster for local business owners and commercial real estate investors in Redding, California, and surrounding communities. 

Maintaining your commercial property and running the day-to-day operations can be a marathon at times. So when disaster strikes, it can cause a full-fledged halt and massive loss of money and time. That's why you need us. With over 29 years of serving this community, we know what can come against your local business. Theft/Burglary, Storm Damage, Fire Damage, Water Damage, Mold, Sickness, Window Damage, and even Biohazard Cleanup. We have seen it all and have certified technicians trained and ready to keep your business running! 

Locally run and operated + the knowledge, and innovation, of the number one restoration company in the United States = business owner's best friend. When Covid hit, our engineers created a CERTIFIED SERVPRO CLEANED PROGRAM that brought peace of mind to employees headed back into the office. It wasn't just a janitorial service but a viral pathogen cleaning. During the Carr Fire, SERVPRO of North Shasta didn't only help with fire damage cleanup but brought fresh air to animals by bringing in our advanced air-scrubbing technology. From Window Board Ups from vandalism to drying out an entire masonic lodge due to an ice maker leak, we have been here 10,585+ days for our local business owners. 

Small or big business owners need to start preparing for changes that could impact their businesses. The best and first way to begin protecting your business is by calling us! 

You matter to us, down to every single detail. Call us Today! 530-222-0200

4 Steps to Prepare your Home for the Redding, California Rainy Season.

9/19/2022 (Permalink)

image of child waiting out a Redding, California storm Prepare your house for the rainy season in California by these 4 steps.

Natural Disasters cause the most damage to houses across the United States. From tornadoes to floods, cold winter storms to wildfires, natural disasters have caused billions of dollars in damage. With Fall just around the corner, people often think we are out of storm season and start to settle in for the cozy fall/winter months filled with pumpkin spice lattes, hay rides, and bonfires. But if you live in northern California, the rainy season starts in September, and the temperatures begin to drop in the nighttime hours. Starting the opportunity for ice to form in your gutters, creating ice dams that could cause water to seep into your home and create unknown water damage. With the weather starting to cool and the heat starting to dwindle, this is a great time to prepare your house for the potential winter storms. 

Here are a few steps to follow to prepare your house for the fall and winter months. 

1. Clean your Gutters 

  • Cleaning your gutters needs to happen year-round but becomes especially important before the winter months. When leaves and debris are left inside the gutter, pockets of water can become trapped. As the temperature drops, the water becomes frozen, creating ice dams that could stop water from correctly flowing within the gutter. Causing water to back up and create water damage to your home. 

2.  Inspect Windows and Doors

  • Caulking your windows doesn't last forever, and according to HouseGrail, you should caulk the side of your windows when it's needed, but most caulk lasts up to 5 years. If the caulk around your doors or windows has cracks or is pulling away, it's time to replace it. This will keep the cool winter air from pouring into your home and help your heating bill. 

3. Inspect your Roof

  • It's time to call the professionals! Having a professional inspect your roof can help detect leaks or loose shingles. With the rainy season beginning in Redding, California, and the temperatures getting lower, don't delay, water and winter storms can wreak havoc on your roof and create water damage to your ceiling and walls. 

4. Cut Tree Branches

  • Walk around your property and check your trees for limbs hanging over your house. If an ice storm, strong winds, or heavy snow should occur, cutting limbs can keep them from falling onto your home. 

If your house experiences storm or water damage due to frozen pipes, gutter damage, or a leaky roof SERVPRO of North Shasta, Trinity, and Greater Tehama Counties is here 24 hours a day! Our trained technicians and team are ready to board windows, cover leaks, and dry up the water, day or night, keeping more damage from occurring before the problem or crisis can be fixed. Our staff isn't just trained and certified in cleanup and restoration but is also highly experienced in working with insurance companies. Call us first, and we can help walk you through the process. 


SERVPRO of North Shasta supports National Suicide Prevention Awareness Month.

9/12/2022 (Permalink)

image promoting Suicide Awareness Month This image promotes National Suicide Prevention Month which is the month of September.

Working for a company that does biohazard cleanup can be heavy emotionally at times, but being a part of a company that helps our community during a time of loss outweighs all of that. SERVPRO of North Shasta, Trinity, and Greater Tehama Counties prides itself in being compassionate, discreet, and safe. 

Facing the loss of a loved one is always a difficult time, and can be extremely overwhelming. Dealing with details of cleanup should be the last thing on your mind. We at SERVPRO of North Shasta are a company that is certified, trained, and detail-oriented, which you can trust. Our goal is to create a clean, safe environment to bring order and closure to an unexpected crisis. 

Unattended deaths often require a biohazard cleaning, which involves cleaning blood and body fluids, communicable diseases, infection, blood-borne pathogens, and toxic chemicals, which should never be included in your vocabulary as you mourn the loss of a loved one.

SERVPRO of North Shasta has been locally run for almost 30 years. We are a part of this community and have walked with empathy with our local residents through many hard times. Partnering with our first responders, such as the Redding Fire Department and Redding Police Department, we have created a network to help walk you and your family through the process of dealing with your tragedy. While also cleaning, disinfecting, and sanitizing your or your loved one's home. 

With September being National Suicide Prevention Awareness Month, we want to take the time to help bring awareness. 

Suicide affects us all, and it is our responsibility as a community to take action by being prepared for our loved ones. The statistics are staggering and heartbreaking, according to the National Alliance of Mental Illness, but let them compel you to make a difference by having a plan for you or your loved ones. 

If you or someone you love is experiencing a mental health crisis, please reach out to

Remember SERVPRO of North Shasta is here for you in your time of need. If you experience an unexpected crisis in your family, don’t hesitate to call. We are here 24/7 and are ready to restore your home back to its original state. Call us today at 530-222-0200