Recent Posts

Community Involvement

10/15/2019 (Permalink)

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties Crew For emergency restoration from a company with professionalism and compassion, contact us today! 530-222-0200

At times it can be hard to articulate the authentic care and pride we take in helping our customers. There have been quite a few situations over the years that have truly moved us, and we felt it was only fair to share some of those moments with the rest of the world!

Here are some words from employees of SERVPRO® of North Shasta, Trinity & Greater Tehama Counties on the community we have helped

Community involvement

An elderly gentleman had water damage in his home and was relocated temporarily to a hotel. He expressed that he was afraid that if laid down flat on the hotel bed he wouldn’t be able to breathe well, he mentioned to our staff that he usually sleeps in his recliner. Once our techs heard this, they picked up the recliner on their own time and brought it to the man’s hotel room so he could sleep easily.

When the Carr Fire broke out, one to the many parts of the North State it threated was our local museum and animal sanctuary. The animals at this park are non-releasable and most are rescued, many of them are native to North America and Redding in particular. When we heard the facility was being evacuated and nearly 70 animals were in danger, we donated our air purifiers to help keep the animals from breathing the toxic air.

After doing extensive research, we learned about how much danger firefighters and their families are in after a fire. With the majority of building materials being petroleum-based, the ash is made of very dangerous carcinogens which causes cancer. SERVPRO of North Shasta donates hospital-grade disinfecting wipes to all the fire stations in the area. These wipes are used to clean the turn out gear and stop the spread of the cancerous carcinogens. Our community’s safety is always our top priority, we are always happy to help in any way we can.

Our team came across the SHIELD Training organization. This is a new training organization and facility that incorporates all forms of Law Enforcement, Fire personnel, and Paramedics. This facility holds all training courses required for all fields and can also be used as an additional substation for a large emergency operation. SHIELD is holding a large black-tie event; our staff is donating time to gather donations and create their promotional videos and social media.

It's amazing to see how much can be accomplished in the community when we all come together. SERVPRO® of North Shasta, Trinity, and Greater Tehama is happy to be a part of the community and help in any way we can.

The "F" Word

10/14/2019 (Permalink)

Fire, Smoke, Soot and Ash Damage Cleaning in Redding and Shasta County? Call SERVPRO Now! 530-222-0200

Are you at danger for a home fire?

An “F” word I’m sure we are all fed up of hearing is “Fire”. Every time we turn on the news or log on to social media, there it is. Fire is sadly a huge part of our life in Northern California. Much of our community experienced the Carr, Hirtz, Delta and Camp fire. We hopefully understand the steps to help prevent wildfires from spreading, but how much do we know about home fires, or how they can ignite? Can our brand-new appliances be the cause of house fires?

National Fire Protection Agency states nationwide over ½ million structure fires were reported from appliances, 13,000 injuries, nearly 3,000 deaths and more than 10 billion dollars in damages.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties wants to make sure you and your family stay safe and understand the fire hazards home appliances can have.

For instance, Dryers are at the top of the list for appliance fires. Simply cleaning the lint trap after every use can help reduce the risk of fire. We would like to suggest cleaning out dryer vent behind the appliance at least once a year.

Toasters are also high on the list of fire hazards. Crumbs can build up at the bottom of the elements and then easily overheat and start a fire, please remember to clean your toasters every month.

One might never think a refrigerator can start a fire in your home however the compressor can overheat or an electrical short can be the cause of a fire. It is suggested to have a routine maintenance check on your refrigerator once a year.

These appliances pose a high risk of fire danger to your home. Its recommended to NOT operate these appliances while you are out of your home or while you are sleeping, run them ONLY while you are present and awake in case you need to shut down the power source and or contact your local fire department.

We would like to mention it’s important to keep all documentation like receipts, photos and even the failed part from the appliance. This is excellent information given to your insurance provider. If your appliance was damaged, the manufacturer may have to be contacted regarding your home damages and replace your appliance. This information can help your insurance speed up the claim process. As always SERVPRO® is also here to help you through this process as well, getting your home and life back in order Like it never even happened®. 


How to secure your property after vandalism

10/7/2019 (Permalink)

When life happens and you need help please call SERVPRO® of North Shasta, Trinity & Greater Tehama Counties @ 530-222-0200

How do you get your property secured after it's been vandalized or burglarized?

What do you do after your business has been vandalized or burglarized and law enforcement has come and gone? How do you get your business up and running quickly? SERVPRO of North Shasta is here to help with a variety of services.

Broken windows? Busted door? Arson damage? SERVPRO® can help! Please call 24/7 at 530-222-0200

After your business has been vandalized or burglarized it is normal to feel violated and angry. At the same time, you must figure out how you are going to get your building repaired and business up and running. You could have broken glass, damaged door jams, even blood. SERVPRO® is here to help at any time day or night. We can provide board up service, disinfect the crime scene, as well as larger repairs. If you have been a victim of arson, we can also provide you with temporary storage with written and photographed inventory list of your belongings and offer soot and order removal of your items.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties would like to share some facts about vandalism to help keep you safe.

*Most criminals can burglarize a building in under 10 minutes

*Burglary and vandalism cost US businesses over 800 million dollars in property loss.

*Criminals used forcible entry nearly 60% of the time.

*On average one vandalism incident can cost business almost $3,500.

We want to help you prevent damages and loss of business. Vandals bring property damage and cause fear of crime, your customers may worry about their safety, taking their business elsewhere. Some businesses can respond to vandalism and crime by reducing office hours potentially losing sales. Let SERVPRO® help you keep your business up and running. Our staff is available to help you 24/7, call 530-222-0200.

Restoration Services-Why choose us

10/7/2019 (Permalink)

Employees of SERVPRO® of North Shasta, Trinity & Greater Tehama Counties Restoration Services from a company with compassion. Contact us today 530-222-0200

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties has become an industry leader in the Redding and Shasta County area. Our expertise and professionalism speak for itself, but the driving force behind what we do goes beyond fire damage and water damage restoration. 

Helping our community in their time of need through expertise, compassion, patience, and professionalism is the vision of our company. We believe in our community, and that is because of the people in it. We have come across some of the most resilient and valuable people you can imagine, and unfortunately, even they have days where disaster strikes. 

Disaster Clean Up

Services with compassion. We pride ourselves in having a staff that truly cares for the people we come across in our daily work. This shows through the joy in our office culture. We are extremely selective with who we hire because ultimately we know the quality we hire is the quality you will be treated with. Often we meet people on their worse day, and it is our goal to bring some semblance of normalcy back to their lives. We understand that every time emergency clean up services are needed, it can leave you feeling lost and confused. This is why trust and compassion have become the benchmark for how we treat every person we have the opportunity to serve. 

Water Damage Restoration, Fire Restoration, Biohazard Clean Up 

If these are services you require, you will be treated with honesty, compassion, and professionalism at every turn. Contact SERVPRO® of North Shasta, Trinity & Greater Tehama Counties today 530-222-0200 

SERVPRO’s® Emergency Ready Program necessary for my business?

9/30/2019 (Permalink)

When life happens and you need help please call SERVPRO® of North Shasta, Trinity & Greater Tehama Counties @ 530-222-0200

Are you prepared for the worst?


With the very recent wildfires, flooding and snow fall the North State has seen the last 2 years, putting a business preparedness plan in place is crucial.

FEMA’s most current business disaster report claims nearly 40% of small businesses never reopen after weather tragedy strikes.  Considering it only takes a couple inches of water to cause thousands of dollars in damages. When it comes to wildfires losses, the nation’s damages in the last 2 years, have exceeded 40 billion dollars. National Oceanic and Atmospheric Administration’s (NOAA) statement of disaster, indicates from 2016 to 2019 the cost of damages from weather just in the state of California shot up to 48 billion dollars.

Planning for disasters can help you save costs, time and headache when you find yourself ankle deep in water.

Being prepared is vital for making it through any kind of disruption the weather will bring, whether that’s a fallen treeleaky roof or fire. It’s hard to imagine these events taking place and when they do hit, it’s ALWAYS at the worst possible time. Understanding what to expect in advance is key to help minimize any lost time your business might experience.

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties provides an Emergency Ready Profile (ERP) service at NO COST to business owners and private residents. It contains important information you and your staff will need in case of an emergency. This profile provides your company with the building details like locations of gas, water and electrical shut offs. There is an app for your smart phone/tablet, hard copy and tags on shut off valves, informing you and your staff of the proper steps of how to use the shut off valve, and a list of your preferred contacts like, electricians, plumbers and utility company.

By working with SERVPRO® of North Shasta, Trinity & Greater Tehama Counties to create your custom-made Emergency Ready Profile you will have the advantage of 50 years of experience in reducing the impact of any man made or weather disaster. SERVPRO® is a leader in fire and water damage with a 24/7 on call service response and can help you quickly get your business or home back in pre-disaster or better conditions.

When life happens and you need help day or night please call

SERVPRO® of North Shasta, Trinity & Greater Tehama Counties

@ 530-222-0200


Emergency Board Up Shasta County

9/24/2019 (Permalink)

Boarded up house For Emergency Board Up Services contact us today! 530-222-0200

The North State is filled with tremendous natural beauty and incredible community strength. With that beauty can come powerful devastation in the forms of snow, fire and wind storms creating huge amounts of damages throughout the town. (We may even experience a newer type of storm, a transient storm, with it coming great effects of vandalism to our homes and businesses.) After these storms pass, our community always unites to help each other as much as possible. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is here to help secure your property to make sure your home and its contents remain safe no matter what kind of storm that created this disaster. 

SERVPRO Emergency Board Up Services

Fast response 24/7/365

Our 1-4-8 service response guideline. 

1- Within one hour from notice of loss SERVPRO will contact to arrange service

4- Within four hours of loss notification SERVPRO will be on-site to start board-up services. 

8- Within eight hours, a verbal briefing of the scope will be communicated to you by our SERVPRO Professionals 

*Securing a property to avoid additional damages we use plywood and lag bolts to secure your property from further damages like wind and rain. This method also gives protection from burglars. 

No more need for signs like “you loot we shoot” when you have SERVPRO board up your property.

We can provide emergency water extraction with portable or truck-mounted extraction units to perform effective water removal. 

    • The technical term is Pathogenic Contaminated Waste Water Removal. In some cases, contaminated flood waters can make its way into your property, that’s where we come in and mitigate the water damages. 
  • Emergency board up of windows and doors 
    • Board up services diminish the chance of theft and any secondary damages from outdoor elements.

Board ups are most effective if they take place as soon as possible because a home can become contaminated with floodwaters, fire carcinogens or other debris that can cause secondary damages. Board ups are also necessary for your insurance. Most insurance policies require board-ups for liability purposes, insurance companies don’t want unauthorized individuals having access to your property for theft and/or injury reasons. You need to board up your home or business please contact SERVPRO of North Shasta, Trinity & Greater Tehama Counties to assist you any time of day or night.


Arson - Can It Be Prevented?

9/16/2019 (Permalink)

Fire, Smoke, Soot and Ash Damage Cleaning in Redding and Shasta County? Call SERVPRO Now! 530-222-0200

The summer of 2018 seemed to be a never-ending siege of fire. While most of our community in Shasta County was just starting recovery from the Carr fire there were suddenly many arsonists setting fires to businesses, homes, and fields. SERVPRO® of North Shasta, Trinity & Greater Tehama Counties want to help educate our community with tips for prevention.

The U.S. has just over 30,000 fire departments. 1,800 are professional departments that protect about 44% of the population. 23,000 are strictly volunteer departments and protect nearly 24% of the population. While the rest are blended, both volunteer and professional fire fighters. America has one of the highest per capita arson rates in the world. Reported by the National Institute of Restoration arson is the main cause of fires in commercial building and the second for residential fires.


Awareness: Inform employees about the importance of reporting strange behavior of customers or passersby's.

Lock Your Doors and Windows: Make a note of who has keys and access to your property. Do not allow any unauthorized individuals access to your property. Create an adequate lockdown method when your business closes at the end of its shift. Most criminals like "soft targets", secure your business to prevent arsonists from having access to it.

Keep it Clean: Eliminate trash buildup around your building.  Trim or remove bushes and shrubs that may block visibility to your property.

Choose a Fire and Burglar Alarm Systems: Have a fire or burglar alarm that is linked directly to your law enforcement agency and fire hall.

Buildings' Exterior: Security cameras and motion lighting can often be enough to deter criminals away from your business.

Arson fires reported to U.S. fire departments exceed 260,000 per year. That includes over 1,300 civilian injuries and almost 450 deaths, plus arson brings property damage total to 1 billion dollars.

SERVPRO® is here to help North Shasta, Trinity and Greater Tehama Counties prepare against arsonist. We want to share tips for making your business less of a target to arsonists. For more information please refer to our blog and service page.

Storm Damage in Shasta County

9/11/2019 (Permalink)

Lightning strike in a storm If you have had storm damage to your home or business contact us today! 530-222-0200

Lightning damage for a Redding resident.

On March 27th, 2019 a Redding resident was in for a "shock" when lightning suddenly struck a tree near their home. As reported by KRCR news, a nearby resident named Ginnifer Carpenter gives her account

"A huge blue flash and it felt like a bomb hit our house. You know it's probably just seconds but everything just turned blue for a split second and like I said it was just raining so hard and with the hail and everything, it was just making it very hard to see what was going on," 

According to National Geographic, A flash of lightning can heat the air around it to temperatures five times hotter than the sun’s surface. 

What we were surprised to find was due to the extreme heat in a flash, the moisture in a tree can immediately vaporize when lightning hits it. This builds pressure which can lead to the tree exploding. Many times, it is surprising to find what caused the storm damage, but what is never a surprise is the way we handle storm damage restoration. 

Helping our community in their time of need through expertise, compassion, patience, and professionalism. At SERVPRO® of North Shasta, Trinity & Greater Tehama Counties we take pride in our work and the way our customers are handled. 

If you have experienced storm damage, we would love to help!

contact us today


Water Damage Restoration Service

9/10/2019 (Permalink)

Water Damage On Kitchen Floor | Redding Restoration

The onset of water damage can happen quickly, and many times knowing what to do next, can be unclear. Further and more serious problems can occur if water damage restoration services are not applied quickly. Many times the amount of restoration needed can be affected by the action taken after a water emergency. Here are a few ways water damage can have secondary effects.

Standing water can cause illness.

Stagnant or standing water is a breeding ground for bacteria, parasites, and diseases. The longer it is standing, the more potential for risk. After sitting for 3 days, fresh or potable water becomes a category 2, which means it is slightly contaminated. After 7 days it becomes classified as a category 3, which is grossly contaminated.  In many instances, the source of water damage can be from a sewage pipe, which would increase the risk of illness.

Mold caused by moisture.

As states, Mold growth is encouraged by warm and humid conditions. Plainly stated, where there is mold, there has been water damage. Once mold sets in, it spreads quickly and makes for an unhealthy environment everywhere it is present.

Secondary moisture/humidity.

Most people do not realize how much the moisture from water damage can affect their household items. Warm and closed environments release moisture into the air. Enough built-up moisture can damage electronics, pictures, wallpaper, and many other household items.

Call SERVPRO® of North Shasta Today!

If you require water damage restoration service, don't let the damage become worse. Contact the experts at SERVPRO® of North Shasta today!


SERVPRO, you do that too? | Redding Restoration Company

9/9/2019 (Permalink)

Redding and Shasta County Restoration Services Available 24/7 530-222-0200 "We are always here to help"

The community in Shasta County has seen us driving around in our bright green SERVPRO fleet a lot this past year. It's easy to link us to fire damage and water damage restoration from the natural disasters we’ve had. However, there is much more to us than just fire and water clean-up.

First, we have a 1-4-8 policy. Within 1 hour from notice of loss, we will contact you for service. Secondly, within 4 hours of loss notification, we will be on-site to start mitigation services. Thirdly, within 8 business hours, a verbal briefing of the scope of work will be communicated to you by our staff.



Fire, Smoke, and Soot

Water Removal and Dehumidification 

Mold Mitigation and Remediation

Move-Outs and Contents Restoration

Document Drying     

Contents Claim Inventory Service 


Biohazard, Crime Scene, Hoarding and Vandalism

Carpet, Upholstery, Drapes, and Blinds 

Ceilings, Walls and Hard Floors 


Among this extensive list of services, we also are here as advisors. You could be wondering if damages are worth filing a claim and potentially getting dropped by your insurance provider, we are here to help with information on costs and services. 

Our customers usually don’t have a preferred vendor, if that’s the case for you, we have a list of vendors in every area we operate in. If you need an electrician, roofers, plumbers, and general contractors, we have a list of companies we trust, that you can use to help you with your needs. 

Our staff; we all must complete an extensive background check before being considered for any position with SERVPRO of North Shasta making our staff safe for the community. We are a like-minded team; here to help with any disaster that comes your way, day or night. We treat every incident as if it happened in our family’s home. Manors and politeness are our top priorities while working with you through this disaster that has temporarily disrupted your life. 

For Restoration Services in Redding and Shasta County, contact us today!