Recent Posts

Flood Damage: Are You Covered?

12/26/2023 (Permalink)

Flood Insurance Flood Insurance can save Shasta County residents from unplanned expenses and stress.

Here in California, a homeowner insurance policy doesn't cover water damage in your home that is caused by flooding from excessive rain. This type of storm damage is covered if you have a separate flood insurance policy. With flooding being the most common and most expensive natural disaster in the United States, having a separate policy for flooding can provide peace of mind knowing you are prepared. Depending on where you live, the average annual cost for a flood insurance policy can be around $600-$1,000 per year. You can get more information by speaking with your current homeowners insurance company.

According to Bob Vila, the national average for water damage restoration repairs costs homeowners around $3,291. We can firmly say no one wants to spend that amount of money on an unplanned crisis, which should play a part in your decision for purchasing flood insurance. 

If an unplanned crisis does arise and you experience flooding in your home, call SERVPRO of North Shasta, Trinity, and Greater Tehama Counties. We can walk you through the steps needed to protect the integrity of your home and knowing what steps to take will help minimize the stress.

Water Damage can be the root of mold issues and the rotting of cabinets, floorboards, and walls. There are some things you shouldn't DIY, and handling a flood in your home is one of them. 

SERVPRO of North Shasta's technicians are trained and certified in water damage restoration and are available to start the process of drying out your home 24 hours a day. 

If recent storm damage has caused flooding or water to seep into your home, give us a call today! 530-222-0200


10/9/2023 (Permalink)

Image of house fire in Redding, CA SERVPRO of North Shasta cleaning up fire damage to home.

Experiencing fire damage to your home can be overwhelming. Smoke damage to your belongings, soot covering your furniture, water damage to your floors, and gross, what is that smell? Fire damage cleanup is not for the faint of heart. 

A fire in your home can cause extensive damage and shouldn't be something you walk alone. That is why you should call the professionals! SERVPRO of North Shasta, Trinity, and Greater Tehama Counties professional technicians and staff are ready to walk you through the process step by step. With a five-star Google rating and serving the community for over 30 years, SERVPRO of North Shasta should be your first choice! 

Here are a few facts and steps we find helpful to start the fire cleanup process!

  1. Make sure your Fire Department considers the property safe before entering your house or boarding up your windows, doors, or roof. Professional fire restoration and cleanup companies should offer a board-up service to help keep the outside elements from getting in and protect from vandalism or more damage to your property. Making this the first step SERVPRO of North Shasta takes at every fire damage job. 
  1.  The smoke smell, even though it can be overwhelming, has probably been absorbed into the fabric of your couches, cabinets, and walls. But don't fear! This can be cleaned and rectified with the right tools. When interviewing your local restoration and cleanup companies, ask what equipment and deodorization agents the company uses. SERVPRO is proud to use the most advanced restoration technology and has created its own high-power solvents. 
  1. Air quality can be frightening and can cause concern when it comes to moving back in. Cue the Airscrubbers. Air scrubbers remove airborne contaminants and control the air quality during the restoration and cleanup. If your restoration company isn't using these, call SERVPRO of North Shasta immediately! 

For more steps to take if you have experienced a fire in your home, check out our list

Remember, it is possible to salvage your property after a fire in your home. SERVPRO of North Shasta, Trinity, and Greater Tehama Counties is ready to help you with your belongings, home, and peace of mind. You are our neighbor, and we care about our family! 

Fire damage isn't easy to repair, but a professional service will be with you every step of the way! Let us help restore your life and help with your cleanup and restoration! 

Call us today! 530-222-0200


9/7/2023 (Permalink)

Storm Damage in Redding CA

September marks the beginning of National Preparedness Month, along with school starting, new schedules, and getting little sleep. September can be a crazy whirlwind of figuring out new rhythms, which is why it's so important to remind ourselves to take time out of our busy schedules and get prepared! 

National Preparedness Month brings awareness to all communities, especially those in underserved communities. Being prepared for emergencies or disasters might seem a little gloomy, but when it comes to those who are a little older, have small children, or are even owners of rascally-loving pets, having a plan could save lives. 

Every life is worth saving and protecting. Help your family and friends stay safe by following some of these easy steps to get prepared. 

Knowing what disasters affect your city can help you understand what supplies you need, what rules to follow, and when and if you need to evacuate. 

  • Plan how to communicate with family and friends. 

How can you check your loved ones are safe and informed? 

Wireless Emergency Alerts (WEA)s - are emergency messages from authorized state, local, tribal, and territorial public authorities. These alerts can prepare you for severe weather, from The National Weather Service, or even prepare you for a nationwide disaster with a message from the President of the United States. If you are not receiving these alerts on your phone, try following these troubleshooting steps by  

Weather Alert Radio - Purchasing a weather alert radio can give you access to weather-related alerts, and some brands can receive emergency-band alerts automatically without you having to tune in. Need a gift idea for grandma or grandpa this year, try the Midland ER310 which does all of the above! 

  • Plan your Evacuation route. 

With Northern California being prone to wildfires and floods, it's essential to have several routes mapped out to get your family to safety. In the event of a disaster or emergency, local authorities will often give directions or announce road closures, so make sure to follow their guidance. 

We know emergencies or disasters don't always give us time to prepare, but a good reminder and rule of thumb to live by is to have a half tank of gas in your car at all times. 

*Have an elderly parent or grandparent, during the next visit, check how much gas they have in their car! 

  • Build an Emergency Kit - To-Go Bag

Inside your bag might include a flashlight, extra batteries, a storm radio, a cuddle buddy (for younger children), a blanket, water, and non-perishable snacks. For more information on what to pack, check out this checklist

Emergencies and Disasters can be scary, but being prepared can help eliminate some of the unknown. Also, knowing you have good neighbors who specialize in Disaster Cleanup and Restoration, like SERVPRO of North Shasta, Trinity, and Greater Tehama Counties. We have been a part of the local community for 30 years and have walked many people through small and big disasters. 

You are our priority and deserve the best when disaster strikes your life. 

If you have experienced Storm Damage, Water Damage, Fire Damage, or Mold growth in your home or office, give us a call today! 530-222-0200


6/1/2023 (Permalink)

Image shows safety features being observed during National Safety Month in Redding, CA

For most of this country, June represents all things Summer. Heading to the lake, vacations, and sun, sun, sun, but June also equals National Safety Month. Whether you are a company owner or a consumer, you can make a difference by participating and joining the National Safety Council, also known as NSC, in bringing awareness to your home or workplace. According to the NSC website, "accidents" are the fourth leading cause of death in the U.S., a staggering statistic that could easily be preventable with a little knowledge and training. 

How can you do your part for National Safety Month? We are glad you asked! Here are a few ideas! 

  1. First Aid, CPR, and AED Training. Click here to find your local NSC-authorized instructor near you.  CPR Certifications give you the knowledge and power to stay calm in the event of an emergency, which potentially could save a life. 
  1. Safety Driving Courses. Click here to find the different courses you and your family can take to make the roads safer for everyone! From Alive at 25 to Defensive Driving Courses, we can help prevent the leading cause of death in teens! 
  1. Workplace Safety Training. Click here to find different courses to keep your employees and customers safe! Companies who take the time to invest in safety training for their employees create a culture of safety and honor, that is felt as soon as you walk into the doors. 
  1. Choose Safety Certified Companies.  When having work done in your home or office, whether from unexpected damage to renovations, choosing companies that are certified and licensed professionals can prevent injuries from happening on your property. 

Here at SERVPRO of North Shasta, Trinity, and Greater Tehama Counties, we believe in the safety of our employees and clients, which is why every one of our technicians is IICRC industry certified. From Applied Structural Drying Certification to Fire and Smoke Damage Restoration Certifications, we believe every day is National Safety Month. 

When you are experiencing Water Damage, Fire Damage, Storm Damage, or even Biohazard cleanup, in your home or office, worrying about the safety of your family or employees shouldn't be your concern. They say knowledge is power, and knowing that the local restoration company you chose is certified and has a high standard for safety, can give you peace of mind during a possibly stressful situation. 

So join us this month as we all do our part in National Safety Month.

If you are experiencing Water, Fire, or Storm Damage to your home or office, give us a call at 530-222-0200

Our staff and technicians are ready 24/7, 365 days a year.

4 Steps During a Bomb Cyclone Storm to Help Prevent Water Damage!

1/9/2023 (Permalink)

Heavy Rainfall in Redding, Calfornia causes Flood Damage.

If you have lived in Northern California, you are probably familiar with the different seasons that take place each year. December is considered the wettest month in Northern California, with 4 inches of rainfall on average. But this year looks a lot different. On January 4th, 2023, Governor Newsom declared a state of Emergency for the entire state of California as a cyclone bomb storm was predicted to hit the state. With the prediction of flooding, high winds, and power outages, the Redding California Fire Department released a statement offering free sand for those preparing for flooding.

What is a cyclone bomb storm or a bombogenesis storm? According to AccuWeather, "In simple terms, bombogenesis is a storm (low-pressure area) that undergoes rapid strengthening. The vast majority of such storms occur over the ocean. The storm can be tropical or non-tropical in nature." 

With the passing of the cyclone bomb storm, KRCTV said the worst is behind us, but we can see more rain as the week continues. What does that mean for homeowners, and how could this affect your property? During strong storms, flooding, hail, and power outages aren't the only thing you have to fear. With the continuation of rainfall brings a greater risk of water and sewage damage to your home. Water damage can come from broken or loose shingles on your roof, not having a rain guard over your chimney, clogged gutters, and the list goes on and on. Heavy rainfall can also cause water and debris to overload sewer systems. If the water continues to flow into the home's sewer lines, a sewage backup can occur in your basement. But a few preventative steps can help keep the heavy rainfall from wreaking havoc on your home. 

  • Check your gutters
      • Keeping your gutters free of debris will help with the overflow of water into the foundation of your house. Installing gutter guards can also help prevent leaves and larger debris from falling into the gutters. 
  • Trim Trees
      • Trim your trees of any low-hanging branches that could fall and cause damage. Any damage to the shingles of your roof, could allow water to seep into your home and create the possibility of mold growth. 
  • Clean out yard drain
      • Regularly clean out any debris that is blocking or clogging your yard drain. You can also install a drain guard to prevent any rocks, leaves, or dirt from flowing into the drain and causing your sewage line to back up. 
  • Check improper grading
    • If your home’s grading system is deteriorating, water will eventually find its way into your home. Watch for pools of water that accumulate in your yard that are close to your foundation. Professional landscapers can help with rebuilding your home's grading system and keep water from seeping into the foundation. 

If you have been impacted by this storm and have experienced any water damage, flood damage, or storm damage, SERVPRO of North Shasta, Trinity, and Greater Tehama counties is here to help! We have served this area for 30 years and know what kind of damage these storms can cause to your home. Our technicians are trained and certified in water restoration, odor removal, and biohazards safety and cleanup if needed. 

Give us a call at 530-222-0200


12/19/2022 (Permalink)

Overflowing toilets with sewage in Redding, CA can be dangerous to your health. Call SERVPRO of North Shasta to disinfect and santize!

With all the holiday parties filling up your schedule and welcoming the extended family into your home, the holiday season definitely adds extra stress to your sewage pipes. Water damage to your home is devastating, even more so during the holidays, but sewage damage... is a whole different ball game. 

Water from a backed-up sewage pipe should be considered dangerous and filled with harmful bacteria. These types of bacteria and viruses that the sewage water carries need professional equipment and trained technicians to properly clean, sanitize, and disinfect the area where the water has touched or seeped and absorbed into.

If you experience backup or overflowing sewage pipes during this busy season, here are a few steps to prevent the spread of germs and keep you and your family safe. 

  1. Call the Professionals.
    • SERVPRO of North Shasta has trained water remediation technicians to not only disinfect the area that has been contaminated but also to fully dry the sewage water in areas you may not suspect the water has gone. The presence of moisture alone can cause the growth of mold and wreak havoc in your bathroom or other areas of your house. If you suspect damage to your pipes, call a plumber immediately to inspect the health, age, and possible deterioration of your sewage pipes. 
  2. Dry the area
    • If your toilet has overflowed, grab your rubber gloves and start to dry the standing water. This step applies to any flooded area of your home caused by a busted/frozen pipe, broken appliance, or even storm damage. If you have a shop vac, follow the steps to prepare it for water or other liquids, and use it to remove the standing water. Don't have a high-powered vacuum? Grab some towels or a mop and bucket to help dry the water. Next, turn on all ceiling fans, bathroom exhaust fans, or (if available) grab any box fans or high-powered fans to help the drying process. 
  3. Sanitize
    • After drying the area, next comes sanitation. Sewage water contains harmful bacteria, viruses, and toxins, making it extremely important to sanitize and disinfect every area the water could have touched. For those that have small children, it might be a good idea (once the area has completely dried from the first cleaning) to disinfect it a second time. 

Remember, moisture invites mold to grow, sometimes in places that weren't fully dry or where the water crept into that wasn't visible. Depending on the severity of the water damage, having one of our technicians come out with our advanced water detection tool can help with your peace of mind that nothing is growing under the floorboards or within your walls. 

If you are experiencing water damage to your home, Call us Today! 530-222-0200


12/12/2022 (Permalink)

Redding Homeowner checking into their Homeowners' Insurance Policy to make sure it covers STORM DAMAGE FLOODING.

There is a wise quote once said by a bear who loved to eat honey. "When life gives you a rainy day, play in the puddles." - Pooh Bear

Rainy days in Redding, California, are more common in the fall and winter months, making now the perfect time to check your homeowners' insurance policy. Because although jumping in the puddles can be filled with laughter and magic, persistent rain can cause extraordinary damage to your home and potentially could lead to flooding. 

Most homeowners' insurance policies don't cover flooding by storm damage or excessive rain. With flooding being the most common and most expensive natural disaster in the United States, having a separate policy for flooding can keep money in your pocket and give you peace of mind. Depending on where you live, the average annual cost for a flood insurance policy can be around $600-$1,000 per year. With inflation costs rising and the threat of a recession, most people are looking for every way to save money. Researching weather patterns, flood risks, the age of the home, quality of the roof, and speaking to your local homeowner's insurance agent, can help assess if flood insurance is right for you and your family. 

According to Bob Vila, the national average for water damage restoration repairs costs homeowners around $3,291. We can firmly say no one wants to spend that amount of money on an unplanned crisis, which should play a part in your decision for purchasing flood insurance. 

If an unplanned crisis does arise and you experience flooding in your home, call SERVPRO of North Shasta, Trinity, and Greater Tehama Counties. Our staff can help walk you through contacting your insurance company and knowing what steps to take to minimize the damage in and to your home. 

Water Damage can be the root of mold issues and the rotting of cabinets, floorboards, and walls. There are some things you shouldn't DIY, and handling a flood in your home is one of them. 

SERVPRO of North Shasta's technicians are trained and certified in water damage restoration and are available to start the process of drying out your home 24 hours a day. With the backing of SERVPRO's national network, we use the latest and most advanced technology along with access to 90+ products made in-house that provide the best solution for the job. 

If recent storm damage has caused flooding or water to seep into your home, give us a call today! 530-222-0200

SERVPRO of North Shasta, Trinity, and Greater Tehama Counties, Celebrates 30 years of Business in 2023!!!

11/23/2022 (Permalink)

Thankful for the 30 years of service we have provided for Redding, CA and the surrounding areas in Water, Fire, and Storm Damage, Mold Remediation!

The new year is just around the corner. Everyone will be busy setting new year's resolutions, goals, and weight loss plans, while SERVPRO of North Shasta, Trinity, and Greater Tehama Counties will be heading into its 30th year of business. Started by Doug and Dianna Stephens in 1993, the goal was to help businesses, homeowners, and the community in their time of need. As locals, they have seen Redding, CA, and its surrounding areas grow and flourish into the cities we now know them as. They have quietly invested in this community by supporting local charities, fundraisers, and golf tournaments. Even creating a family-like atmosphere within SERVPRO of North Shasta, making all their employees feel important, needed, and valued. 

As a business, we have walked with this community through good and tough times. From rebuilding from fires to bringing bags of groceries to the homeless, we have been proud to serve this community for 30 years. We have seen the devastation of homes and business flooding, and we have held the hands of those who lost everything to a fire. We rejoiced with Turtle Bay when our "air scrubbers" could help bring fresh air to the animals during the CARR fire and suited up in full biohazard gear to bring safety and peace of mind to businesses and homes during COVID

SERVPRO of North Shasta isn't just another cleanup or restoration business. We make a difference in people's lives when they need us the most by being available at any time or at any hour of any day. Don't believe us? Just do the math! 30 years of being open 24 hours a day, means we have watched over this community for over 262,000 hours. If that doesn't say we care, I don't know what does. 

We value our customers and wanted to take a quick second to say THANK YOU! Thank you for supporting our business for 30 years. Thank you for trusting us with your homes, business, and families, and allowing us to help restore peace from the Water, Fire, and Storm Damage you might have experienced. We hope that when you see our green vans driving around your city, it symbolizes a beacon of hope and peace. We love you North Shasta, Trinity, and Greater Tehama counties, and will continue to bring the best technology, safest certifications, and fastest 24-hour service to keep your family safe! 

Here's to celebrating 30 years in 2023! 

For more information, give us a call! 530-222-0200

SERVPRO of North Shasta Partners with Local Non-Profits to See Change in our City!

11/11/2022 (Permalink)

SERVPRO of North Shasta partners with local Non-profits to bring change to Redding, California and surrounding areas.

In 2018 Redding, CA was voted 31st among the most dangerous cities regarding violent crimes, but that doesn't compare to property crime. Statistically, Redding's violent crime rate is 36.2 (The U.S. average is 22.7), but our property crime is a staggering 59.8 (The U.S average is 35.4) according to best places. Let me put this into perspective, head down I-5 and drive into Los Angeles, where the property crime is 35.1. 

So why Redding, California, and what does that mean for your business? Depending on your location, you may be as high as 1 in 40 to be a victim of property crime. From broken windows, smashed-in doors, graffiti, or damage to the outside/inside of your property, SERVPRO of North Shasta, Trinity, and Greater Tehama Counties has helped businesses and homeowners clean, board up, and restore their properties for over 29 years. But that's not all we are doing! Here at SERVPRO, we believe in being a part of our community, helping our neighbors in need, and building strong alliances to create a safe place for the next generation. This month we are partnering with food trucks and other non-profit organizations to rally the community to bring food to those in need. We are also partnering with counseling centers to highlight the importance of mental health. 

When you experience damage to your property or an unexpected crisis, you have many companies to choose from, but why not choose a company that is here for you 24/7/365? Who also believes in actively participating in making Redding and the surrounding areas a great place for our children to grow old. Compassion, empathy, and experience make our staff the best in the business. Part of our job is to walk the journey of some of your worst days, and we don't take that lightly. You aren't just another client or number. You are a part of this community and someone who creates change in our city. Someone we want to partner with and make the future of our city bright. We are SERVPRO of North Shasta, Trinity, and Greater Tehama Counties, not just a company, but friends, family, and someone to call if you become a victim. 

Let's partner together! 

If you experience vandalism to your home or office, Call us today! 


Local Redding Company filled with Compassion in Unexpected Trauma During the Holidays.

11/7/2022 (Permalink)

This image shows that compassion is our top priority when it comes to the lost of a loved one in Redding, California

Let's get personal. Walking into the holiday season, we begin preparing the tables, pulling out the recipes, and setting the dates for connection with our friends and loved ones. Just a quick scroll through social media, and you can find the thankful posts starting to fill your feeds. What are your 30 days of thankfulness? With all the party planning, laughs, and quality time, thoughts of losing a loved one during this time are too excruciating to consider. But SERVPRO of North Shasta, Trinity, and Greater Tehama counties, is here to help if the unthinkable happens. 

Losing a loved one has life-altering effects on family and friends, and if the death occurred at home, the clean-up process should be left up to the professionals. 

In many of these cases, biohazard disinfection would be needed and could include cleaning blood and body fluids, communicable diseases, infections, blood-borne pathogens, and toxic chemicals. All of which require trained professionals in biohazard remediation and disinfection. SERVPRO of North Shasta is fully California Department of Health and Safety certified and IICRC trained to contain and remove biomedical waste and infectious substances. 

Being a part of this community for over 29 years, we have built relationships with first responders and work closely with our local EMS and health professionals to decontaminate and sterilize the walls, ceilings, and floors of homes. This creates a safe and clean home for your memories to continue. 

Not only are our technicians trained and certified, but compassion is the main key we live by when handling every situation of unexpected trauma. We care about the emotional trauma families are experiencing and help walk them through every step of the cleanup process. 

The truth is in the reviews. 

"Laura in the main office was excellent over the phone and explained their services very well. Very professional in their appearance and easy to talk to. They made my family feel at ease in the very emotional situation." - Google Customer Review

With more people passing away during the winter months (according to the CDC), we are prepared and ready for you 24/7/365 to be there for your family if you ever need us. 

If you need a business that is compassionate, kind, and treats you with the highest respect, give us a call! 530-222-0200!