Recent Posts

When Do You Need Biohazard Cleanup

8/7/2020 (Permalink)

Graphic of Biohazard cleaning For Biohazard cleanup contact us today! 530-222-0200

It may not always be clear what situations require professional biohazard cleanup services. Most of the dangers come from what you don’t see, so what may seem safe, in fact, may carry extremely high danger. Here are some situations that would be best to hire someone to perform biohazard cleanup. 

Chemical Spills

Many of our everyday products are manufactured in factories with the use of chemicals. As these factories do pay very close attention to the risk and safety of these chemicals, accidents do happen. If proper cleanup and disposal do not occur with these chemicals, they could infect the surrounding air and water, and endanger the people around it. 

Unattended Death

Much can be said about the emotional and psychological dangers of finding and cleaning up after a loved one post mortem. The life of a person deserves the utmost respect and value, as does death. Often in these situations, it’s not just about finding a biohazard cleanup company, but also one that operates with empathy and compassion. 

Communicable Disease

Unfortunately, we live in a time where this is all too common. Businesses especially need to take proper precautions, as they have a large number of people in and out of their building. Every day cleaning products and techniques won’t be enough to keep a business safe. This type of cleaning requires protocols from the CDC applied by trained professionals. 


Often when flooding occurs from a bathroom it contains blackwater. Blackwater contains fecal matter, usually from toilets or sewer lines. Blackwater is considered hazardous since it most likely contains pathogens. Often when flooding occurs from a bathroom it contains blackwater

If you suspect that you need professional biohazard cleanup services, don’t hesitate, contact us today!


You Deserve More

7/27/2020 (Permalink)

Black and green graphic with circles Contact us today for all of your cleaning and restoration needs! 530-222-0200

When hiring a restoration company, the first thing most people expect is professional work. For our company, that’s not the height of our standard, but the floor from which we build. Sure, there are many other professional-level restoration companies, but we believe you deserve far more than professional service. We believe you deserve an experience that will not only restore your property but also care about restoring hope. You deserve a company that cares more about people than simply landing a job and a company that’s invested in the community that you live. At SERVPRO of North Shasta, Trinity & Greater Tehama Counties, we are constantly asking the question “how can we help”. Here are a few ways we have found that we can help best.

Restoration Tips 

As much as we enjoy helping people in their time of need, we would much rather you not have a situation where restoration is needed. We also understand that there are times that a small amount of work on your home is necessary, and would not require a restoration team. Because of this, we are constantly giving tips through our social media posts, and also have a YouTube playlist called Tips-On-The-Go dedicated to prevention and restoration tips. You can check out these videos here!

Community Involvement

Our heart for this community goes beyond just words. We have been involved in helping organizations like United Shasta, One Safe Place, and Youth & Family Services among others. One of the programs that everyone can benefit from is our LoveLocal giveaway

We started our Love Local program at the beginning of the year, and once the COVID-19 loc down took place, we felt the need to support local businesses while helping the people in our community. Our idea was to buy from our local businesses and give away those items to our community that may be hurting from jobs shutting down. This is a giveaway we try to run every month. Feel free to enter this months for your chance to win!

Technicians Who Care

We know that our technicians are the first line of defense when it comes to the experience our customers have with our company. We strive to hire people who genuinely care for others, and have a work ethic that matches that. Our company culture promotes those that put people first, maintain a professional work ethic doing so. Many of the reviews we receive speak highly of our technicians. To see some of our customer’s favorite technicians take a look here!

When you support us, you support a company that gives into and gives back to our community. We are proud to be a part of this community and will continue to find ways to serve. If you have any questions or are in need of restoration, feel free to contact us at 530-222-0200 or

Detecting & Preventing Mold In Your Business

7/22/2020 (Permalink)

Mold on a window seal For mold remediation, contact us today! 530-222-0200

40% of small businesses never reopen after a disaster. Much of this is due to the lack of preparedness for the building a business occupies. Buildings are usually rented and used for years at a time before being handed off to another business. In many situations, you may not know precisely what you are being handed. Mold may be one of the problems you inherit, but also is a problem that can be avoided. Here are some ways to identify and remove any potential future mold problems.

Ceiling bulge

A very telling sign of water damage is discoloration or a bulge in the ceiling. Attics and roofs may be allowing water to seep into your home and onto your ceiling. When that water sits, mold is very likely to grow. If your building has had a bulge, it would be a great idea to check for mold, and also to discover the source of the leak to prevent future damage!


Mold has a very distinct musty, and damp smell. Some would compare it to the smell of opening an old book. This is one of the most recognizable signs of mold. Often mold can be hiding behind a wall, or out of site where water may have leaked. Even though mold has a bad habit of hiding from plain sight, the smell of mold is something that will always be distinguishable.

Past flooding

Before renting, or acquiring a building space, it may be a good idea to ask if the building has ever had a flood. While floods can be a one time, out of the blue experience, some buildings flood from recurring repairable issues. Again, where there is water damage, mold has a high potential to follow. Some fixes may be as easy as landscaping, while others like plumbing may require more work. Either case, it is best to fix the problem now before mold sets in and causes more financial and health problems.

If you suspect mold in your business and need professional remediation, don’t wait, contact us today!


Defensible Space Preventing Fire Damage

7/8/2020 (Permalink)

Home Graphic with surrounded by circles If you have experienced fire damage restoration, contact us today! 530-222-0200

There have been 2,996 fires in CA to date, amassing over 19,951 acres. Fire season is upon us, and it’s a well-known fact in our area that preparedness is the key. There are many actions to take and ways to keep safe during the fire season, but one of the most effective ways to prevent fire damage is to create a defensible space around your home. Defensible space is an area around your home that will help to minimize the fire damage to your home. Here is some helpful information on creating a defensible space!

Ignition Zones

The ignition zone is separated into three parts, and encompass an area that is 100 feet around your home. The reason for this is that as the fire heats up, it can ignite combustible material up to 100 feet away. Click here for a link to for in-depth detail on all three zones.  

Fire-Resistant Landscaping

When it comes to fire prevention, it may seem like the best idea to clear all shrubs and greenery around your home. In-fact, having plants strategically placed around your home will provide for a better deterrent. Often a wildfire builds during windy conditions, and embers from the fire can travel along with the wind. Having fire-resistant landscaping can block the embers from ever reaching your home, preventing your home from catching on fire.

Vertical and horizontal spacing 

Having proper vertical and horizontal spacing between your trees will minimize the fire passing between the trees on your property. Without proper vertical space, the fire can travel from the ground up to the trees. It is recommended to have at least 6 feet of space between the ground and the branches of your trees. Similarly, without proper horizontal space, a fire can spread from tree to tree. Horizontal space takes into consideration the hight of the trees or shrubs and the slope of the ground. You can find more on horizontal spacing by clicking here.

At SERVPRO of North Shasta, Trinity & Greater Tehama Counties, we not only care about restoring your home or business, but also restoring peace of mind, and hope. We handle every situation as if it were our own, and would rather you avoid fire damage if at all possible. If you do happen to experience fire damage and want a company that operates with care as much as it does professionalism, contact us anytime. 24/7 -365 we would love to help!


How To Prevent Storm Damage

7/7/2020 (Permalink)

Lightning bolt graphic If you have experienced storm damage restoration, contact us today 530-222-0200

Storms can be as unexpected as the damage they cause. Often, with the right preparation, much of the storm damage can be minimized or prevented altogether. Here are some tips to help prevent the damages storms may cause.

Clean Your Gutters

When it rains, and your gutters are clogged, it could cause the overflow to run down into your home. Often, this water can go undetected and sit. Over time, mold can grow in these areas that remain wet. Having clean and sturdy gutters before the rain comes can minimize the damage a storm may cause.

Landscaping and drainage

Depending on the land your home is built, water runoff can accumulate around your foundation, and flood your homes. Fortunately, there are solutions with the right landscaping. Better pathways can be created for water runoff, guiding the water away from your home. If you have noticed puddles or water accumulation near your home when it rains, contact a professional to help, before a storm comes. That can make the difference in whether your home is damaged or not.

Damaged or Dead Trees 

Storm damage often occurs when a tree or limbs break off and falls onto a home. Snow and rain can weigh down trees, while wind can make them bend. If this happens to trees and limbs that are dead or damaged, there’s a high chance that they will break. Before the storm season comes, be sure to trim your trees, and remove all dead limbs.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is available 24/7-365. We understand that storm damage can happen at any time, and we are available to help whenever you need it! 


Common Causes of Commercial Fires

6/23/2020 (Permalink)

Fire alarm on a wall If you have experienced a commercial fire, contact us today! 530-222-0200

A commercial fire can be one of the most damaging events to happen to a business. As tragic as they are to experience, there are ways to help avoid them from happening at all. For many businesses, it can be as simple as regular check-ups on their equipment or knowing how to keep materials safe and away from any potential hazard. Here are some tips to help keep you and your building safe.   

Cooking Equipment:

It use to be that restaurants were the main business type in need of commercial fire restoration, but these days many businesses now have cooking equipment within their buildings. Often knowing what to do when a fire occurs can save a building from being completely destroyed. While causes include flammable items placed to close to the heat and equipment malfunction, grease fires are the most common.

Grease fires can spread very quickly and need to be extinguished in a specific way. Remove the heat source by turning off the burner, and before the fire grows too large, cover it with a pan lid, or something non-flammable to cut off the oxygen to the fire. Never use water to extinguish a grease fire, this may spread the fire rather than put it out. 

Heating Equipment

Heating equipment, especially in the winter months, is something all of us enjoy! Although we have become very experienced, and safe with heating buildings, there is still a danger when equipment malfunctions.

Causes of a commercial fire started by heating equipment would include electrical issues, fuel line leaks, and clogged or covered HVAC units. To keep your building safe, it is important to regularly check and maintain any and all HVAC units in your building.

Electrical & Lighting Equipment

When panels age or circuits overload, it can cause lights or other electrical elements to heat up. If combustible material is too close, this can cause a perfect storm for a fire. Although this situation may be rare, it is worth knowing how to prevent it to ensure it won’t happen to you.

The most common cause of an electrical fire is poor maintenance. With that being said, be sure to keep your circuit breakers up to date, and all electrical on par with current safety codes. If an electric fire does happen to start, use a fire extinguisher to put it out rather than water. Water is a conductor of electricity and can cause more damage or even danger to those around.

If you have experienced fire damage to your business, contact us today. We would love to help!


Water Damage Tips

6/17/2020 (Permalink)

Man fixing a wall damaged by water If you are in need of water damage restoration, don't wait, call us today! 530-222-0200

The need for water damage restoration can come at the most inopportune times. Many jobs require professional help, and most are better left to trained technicians. In the case that you are unable to hire a trained professional, here are some tips to help with water damage restoration.

The difference in water types.

Water should be cleaned up as quickly as possible to prevent damages, but not all water is safe to clean without proper cleaning gear. Typically, in a water damage situation, water is categorized into three different types.

  1. Clean Water: This is the type of water the may come out of a broken water pipe or rainwater that may have seeped into your home. 
  2. Grey Water: This is water that may have come from something like a dishwasher or a clean toilet. This water is slightly dirty and may require slight specialized treatment to maintain health.
  3. Black Water: Water that is considered black water should always be handled by a professional. This is water that has sewage and other waste in it. Black water contains bacteria and other contaminants and can cause serious health problems if not handled correctly.

Mold growth.

Water that sits for an extended time frame can cause mold. Once mold appears, it can grow and spread rapidly. Specifically, when not handled correctly, it can cause mold spores to spread throughout your home and create additional damages. Many people would think that bleach would be a great cleaner to use for mold, but it in-fact can cause mold to multiply. Use a vinegar solution instead to clean, if you are unable to have a professional remediate the mold.

Disconnect electronics in the area.

This one may seem to go without saying, but more often than some would imagine, in a rushed situation people tend to miss some of the more simple details. Water not only can damage your electronics but when electricity runs through water, it can be hazardous for you too. In some instances, an appliance that gets wet while plugged in can even cause a fire.

If your home or business has been affected by water damage, don't wait, contact us today!


SERVPRO of North Shasta, Trinity & Greater Tehama Counties

How Does Fire Restoration Work?

6/4/2020 (Permalink)

House with fire damaged roof If you have experienced Fire Damage contact us today! 530-222-0200

We understand the confusion and anxiety one can feel experiencing fire damage for the first time. Our goal at SERVPRO of North Shasta, Trinity & Greater Tehama Counties, is not only to restore your property but also to restore your peace of mind. In the list of things that could have gone wrong when a fire damages your home or business, we pride ourselves on being one of the things that will go right! 

How The Process Begins

You have either heard of us from a friend, seen our trucks around town or perhaps found us online from a blog like this! Once you give us a call, you will speak with one of our friendly and amazing office staff that will ask questions to help assess how we can help. We will then schedule one of our technicians to come to your home or business to assess the damages, and the fire restoration needed.

Our Techs On Location

From the minute our technicians arrive to the moment they leave, their focus is to communicate with compassion for you and your situation and to handle their job with the highest level of professionalism. After their initial assessment of the fire damage, they will gather their findings, and construct an estimate for restoring and cleaning. Depending on the extent of the damage, the estimate typically takes 1-3 days to get back to you. If you do not already have a contractor for the rebuild, we can provide you with a list of contractors that we know and trust!

The Restoration Work Begins.

You will be well informed on the scope of our work before any fire restoration is performed. Our technicians are happy to answer any questions you may have before, during, or after the restoration work has begun. Again, we want to make sure we restore peace of mind, as well as your physical property, so don't be afraid to ask us questions!

Last Steps To Take

Once the job is complete, our technicians will thoroughly clean any mess made in the process of fire restoration. You will be asked to fill out a form on your satisfaction with us, and asked to leave us a review. Once the final balance is paid, you will receive a call from our office as a final follow-up. Our goal with this call is to hear directly from you about your experience in this process. We are always refining and updating our process to ensure you have the best customer experience possible!

If your home or business has been damaged by a fire, please contact us today. We would love to help!


Water Damage Basement Flooding

5/14/2020 (Permalink)

Basement Flood Cleanup

There are many places water damage can occur, and many ways water damage can happen. From leaky roofs to faulty appliances, it is almost inevitable that homeowners and business owners will at some point have to deal with water damage restoration.

How water damage in a basement happens

With water being an essential part of our livelihood, there are many ways that a basement can become flooded and be affected by water damage. 

Hydrostatic pressure 

There are times the groundwater can rise, push against the foundation of your home. This can cause water to leak through cracks and openings of the concrete foundations.

Clogged gutters 

If water is overflowing from your gutters, it may cause several water damage issues, including a flooded basement. The overflowing water can cause soil erosion, and lead to a cracked foundation.

A shorter downspout- When a downspout doesn't lead far enough away from your home the water can seep back into the ground to close to your home, and damage your foundation.

What to do when your basement floods

The longer you wait in any water damage situation, the more damage it can cause. Water is bad enough, but mold can set in quickly as well if the water is left to sit. Be sure to contact your insurance provider to make a claim, then contact a professional restoration company to fix the damage. There are many variables with water damage restoration, and if it is not handled properly, it could lead to a larger loss, and cost much more in the long run. 

If you have experienced water damage, contact SERVPRO of North Shasta today!


Storm Damage in Shasta County High Winds

4/28/2020 (Permalink)

Storm Clouds If you have experienced storm damage, don't wait, contact us today! 530-222-0200

Storm damage is something that unfortunately many of us will have to deal with as a home or business owner. Over half of the damages from a storm are caused by wind, and various wind speeds can affect your property in different ways. Here is some info on wind damage, and how wind can affect your home or business.

Damaging winds.

According to the National Severe Storm Laboratory, damaging winds are classified as those exceeding 50-60 mph. At that speed, branches from trees can break off, and fall on your home or building. It is highly recommended to have maintenance performed to the trees around your home before storm season starts.

How wind speeds may affect your home.

The National Weather Service explains in detail how specific wind speeds will affect your home or business. Starting at 25-30 mph, Large branches move, whistling can be heard in wires and ending at 65+ mph where major structural and tree damage can occur. Click here for their full break down, and other great info on wind damage.

What actions to take after wind damage.

Acting fast in any damage situation can save you time and money in repairs. Here are some steps to take, once the storm has passed.

  • Check your walls and ceiling for any discoloration or leaks 
  • Remove debris from your yard and property
  • Check your structure and roof for any damages
  • Submit a claim to your insurance provider
  • contact a professional restoration company to perform any repairs

If you have experienced storm damage, don't wait, contact us today!

SERVPRO of North Shasta, Trinity & Greater Tehama Counties