What our Customers say...
Mold Remediation Testimonials
"All Workers Were Great to Work With!"
Thank you for all your help. Christina and Denise are always delightful and a great representation of SERVPRO!
To all of the SERVPRO gentlemen who were politeful through all the "Loud Fans", HA!, and doing a great job!
Have a wonderful New Years.
Everyone at SERVPRO has been awesome to work with.
Just wanted to tell you what a wonderful job your company and Michelle Baker did for my customer! I will certainly refer future business your way!
Mike did a wonderful job. You should be proud of both of your staff, Shane and Mike, they're great guys.
My husband and I have been using your company, (Heidemann's), and were a little nervous with the change in name to be honest, but as usual it was a spectacular job. It's a little intimidating to let a stranger into your home, but they are all so professional and so attentive to your needs it is with full faith that I can tell you that you will not be disappointed in their performance. Thanks again Sharron and Shane in particular, for your courtesy and hard work.
Everything was great. The SERVPRO guys did a lot of hard work.
The service was great and the workers were courteous and they let me know what was happening. All in all, they were wonderful.
I don't know much about the process, but the technicians worked according to our insurance carrier's requirements.
An undetected water leak in my kitchen sink cabinet lead to damage to the entire cabinet and revealed the evidence of mold. My HO Ins. does not cover mold remediatiion, so the cost of treatment and cleanup of the mold was going to be on my nickel. I am a single senior female so the prospect of a big mold bill was a very big concern for me. I called a plumber to fix the leak, and my next call was to SERVPRO. They were out to my home first thing the next morning
We called SERVPRO for mold remediation in a house we just purchased. They set up containment barriers and air scrubbers and removed all the bad stuff. Jessie and team were great. Clear communication, clear reasonable pricing, and clear schedule. This is exactly what I needed. I felt safe having them working in my house when I was not home, and had no issues. They listened to our unique needs and followed our wishes. I would call them back for any future clean up needs.
Very professional! They take the fear out of water damage and mold. When our 2 year old son poured copious amounts of water onto our bathroom floor - resulting in water out into the hall, under the carpet the tile and down the walls to the first floor - they were able to come out the same day, accurately assess the extent of the damage and start drying it up.
I work as an office manager for an Insurance office and we have had nothing but positive and outstanding feed back form our customers. There response time and quality of there work is beyond outstanding. Not to mention SERVPRO are big supporters of the March of Dimes and other non profit organizations in there community.
They were very responsive and very pragmatic in how they went about pricing and doing the job. Other bids I received were loaded to the hilt and would have cost 4 times what was appropriate for the perceived damage. It turned out I only needed preventive measures that were common sense that the layman would understand.. There crew was always on-time, knowledgeable and thorough and did not try to sell excess procedures. They also do not do reconstruction and avoid a conflict of interest.
I would recommend SERVPRO to anyone who has suffered a loss due to fire. Complete professionals and service beyond what's needed. Management and staff was and is very helpful helped me with my claim itemization after their part was complete/paid. Thanks so much!
We found ourselves in a difficult situation with our aging mother. She had deteriorating health issues that required us to find immediate cleaning of her home. SERVPRO had a crew there within the hour. Even more impressive to us that evening, was their level of kindness and compassion towards our mother, as she was having a difficult time understanding why they were there, and what they were doing in her home. In the future, SERVPRO will be the first and only call.
We had customers fighting in our store which resulted in blood on the sales floor. Until everything was cleaned up we had to close our doors--not good. SERVPRO arrived within an hour of being called and had everything cleaned and inventoried same day so we could reopen. Very stressful situation but their crew was professional and thorough in their work and gave us peace of mind knowing everything was taken care of. Thank you!
SERVPRO was very professional and reassuring at a time when our accident had us so stressed out! SERVPRO as of today has lived up to all the expectations and promises (including the subcontractor). The SERVPRO rep is very professional on his communications and always responds to our requests & questions.
SERVPRO has a great team of professionals. They made my mother of 67 years of age feel informed and comfortable throughout. They were knowledgeable, courteous, and professional.