What our Customers say...
As I have come to expect from your business, I was not the least bit surprised, that Mike Elkins was yet another outstanding representative of your company. Mike took the time to explain the types of cleaners used, their application and the time required for appropriate drying.
SERVPRO was great!
I wanted to take the moment to thank you for the excellent job you did at my condo last week. Burst pipes and water damage are always an ordeal to go through, but it was eased in part by your company. The precision of your work in cutting out the drywalls and plywood, and the way you protected our tiles. Wall, carpeting, etc. was as good as one could expect. Thank you for a job well done.
Your thoughtful contribution is very much appreciated-you have made a difference in the lives of the growing number of women who rely on DWC (Downtown's Women Center) for support.
The customer service we have received all along the way has been wonderful and we will definitely be letting our insurance company know how terrific the services from SERVPRO have been.
Every SERVPRO worker we have dealt with has been professional and absolutely wonderful!
Extremely friendly, knowledgeable, on time, and always willing to answer any questions. Totally satisfied with performance. The twins are the techs that helped us, they were extremely professional.
They were great, fast, and professional.
They were great! Did more than I expected. Very professional and caring.
All of the team members were courteous, always prompt, arrived when they said they would, and caused no delays. They also explained the process to us clearly, and let us know what each step of the process would entail.
I don't know much about the process, but the technicians worked according to our insurance carrier's requirements.
The twins were very professional and a pleasure to work with during our crisis.
Mike was the first person I met after the fire. He, and his staff worked tirelessly in order to get us in our home as quickly as possible. Mike even bought me lunch when I forgot mine! When Mike couldn't remove the cooktop due to our insurance carrier being unwilling, Joshua showed up and cleaned it himself. If I, or anyone I know ever need cleaning services again, I will absolutely be requesting SERVPRO.
The staff was very patient and allowed time to answer my questions and explained in detail any issues I was concerned about.
I was impressed to have SERVPRO of North Shasta work within my schedule. It made it easier all the way throught the process. I guess that's why you have the work "pro" in your name, you guys really know what you are doing.