Recent Posts

Carr Fire Smoke, Soot, Ash, Odor and Fire Damage Clean Up

8/15/2018 (Permalink)

Fire Damage Carr Fire Smoke, Soot, Ash, Odor and Fire Damage Clean Up Carr Fire destroyed homes in Northern California. SERVPRO Fire and Emergency Disaster Clean Up teams support Shasta County and Redding residents.

SERVPRO Can Help – Redding, California

SERVPRO of North Shasta, Trinity & Greater Tehama Counties understand the unprecedented disasters that have affected our community.  SERVPRO STORM Disaster Response teams from Oregon, Idaho, Montana and across California have converged on the City of Redding and Shasta County with one goal in mind.  Quick and effective response helping property owners return to a clean and odor free home. 

We are a highly trusted Redding Fire and Smoke Damage Restoration provider.  Because of our many years of experience on the front lines serving Shasta County communities we are receiving a high number of intakes from Carr Fire affected housing subdivisions such as Lake Keswick Estates, River Ridge Terrace, Stanford Manor, Land Park Subdivision, Lake Redding Estates, Sunset West, Mary Lake Subdivision and many others. We are working around the clock to respond to questions and get services dispatched quickly.

(530) 222-0200 

We wanted to provide you with a selection of updated links and information for Shasta County and the City of Redding, CA

Carr Fire Recovery - Resources for fire, disaster relief, recovery, and rebuilding

How to apply for fire property clean up:

Shasta County Health and Human Services:

Shasta County Assessor/Recorder Carr Fire page:

Protect yourself from Wildfire Smoke handout:

Top 5 Tips to Protect yourself from Wildfire Smoke handout:

Call us today for a fast on-site soot, smoke and ash assessment of your property. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties

(530) 222-0200

The Carr Fire and SERVPRO

7/30/2018 (Permalink)

Fire Damage The Carr Fire and SERVPRO #CarrFire Devastation - SERVPRO of North Shasta, Trinity & Greater Tehama Counties provides Fire Damage Clean Up and Restoration - 530-222-0200

 Redding, CA – The Carr Fire produced fire damage devastation as it tore through homes and property in Shasta County during several days and nights the last week in July.  Many families suffered complete property loss.  

SERVPRO of North Shasta, Trinity & Greater Tehama supports the efforts of CalFire, Redding Fire, Redding Police, California Highway Patrol and the vast array of first responders flooding into Redding and Shasta County contain the wildfire and protect our Northern California community.

We understand property loss and work with insurance agents to quickly mitigate damage and reduce claims.  Our SERVPRO professional technicians have the experience and training necessary to clean up toxic fire residue, smoke, soot and deodorize the residual odor.

As Carr Fire evacuees and residents make their way back to their neighborhoods to assess damage and file insurance clams remember that we at SERVPRO have your back.   We are a trusted and experienced Redding, California fire and water damage restoration provider.  Our 5 star Google, Facebook and Yelp reviews, compassion and experience speak for themselves. 

We are not out of the woods yet.  More wildfires can wreak devastation upon other areas of Redding.   The heat of August will continue.  Unburned areas of the city are still a potential tinderbox of dry brush and combustible vegetation.

With large loss devastation such as the nightmare of this #CarrFire we have at our disposal SERVPRO disaster recovery teams and equipment to provide massive resources for emergency clean up and restoration in Redding and beyond.  These catastrophic storm and major event loss teams deal with hurricanes and flooding in the East and South and fire damage restoration here in California.

Remember:  Create defensible space around your home and property.    When the unexpected fire, smoke and soot damage occurs call SERVPRO of North Shasta, Trinity & Greater Tehama Counties

24/7 – 365

(530) 222-0200

How Water Damages a Redding, California Home

7/25/2018 (Permalink)

Water Damage How Water Damages a Redding, California Home Water Damage Can Occur Suddenly! SERVPRO of North Shasta, Trinity & Greater Tehama Counties offers world-class emergency water damage clean up!

Modern Shasta County homes that retain heat also retain humidity and moisture from water leaks in the structure.  Moisture leads to mold which leads to toxic indoor air quality particularly within the closed-loop of residential heating and air conditioning systems (HVAC). 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties professionals are well equipped experts at handling every component of a water leak flooding event.

  1. Rain Water

Chimney flashing, unsecured roof shingles, clogged flat roof drainage and rain gutters collect water.  Pulled by gravity the moisture seeps into attic and insulation areas onto ceilings and down walls. Heavy wind during Northern California storms pushes water into unsealed spaces.  Doors and windows provide likely rain water access to not only openings and cracks but also into the heated air space of a residential living area.

  1. Plumbing Water Leaks

A toilet water line ages and breaks releasing water into the carpet, tile or linoleum flooring.  Shower pipes release water into the bathroom drywall.   Our SERVPRO technicians see these types of plumbing failure often.  Regular homeowner maintenance on bathroom plumbing fixtures, many times, prevents unexpected catastrophic flooding especially during a property owners absence like a vacation. 

We at SERVPRO take water leaks and intrusion very seriously!  Phone us night or day at (530) 222-0200.  The goal of our fast response is to stop the damage to you home and property.

  1. Foundation water drainage, loose door and window flashing

Unseen water damage and moisture buildup produces seasonal effects.  Heat allows unevaporated water to produce mold and mildew.  Winter cold produces frost and ice expansion of structural components.  For example, the glass seal on a window unit can fail from contraction and expansion.  All structures, new homes and old homes experience some level of water damage somewhere.

  1. Air Leaks

Moist humid air finds a path into attic roofing hatches and many other random structural gaps.  Many homeowners are not aware that even a small air gap, over time, can accumulate vast amounts of residual water vapor creating a nourishing dark environment for mold and fungus growth.  Because attic air leaks are hidden the damage is revealed much later than an obvious leaking toilet resulting in a different degree of damage. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties has the drying, cleaning and sanitizing experience and equipment necessary to effectively mitigate any degree of catastrophic to minor water loss.

  1. Vapor Diffusion

A home’s walls are made of several different layers of material.  Masonry, stucco or fiber cement siding usually make up the first layer of exposure to outside rain and storm water.  These materials become saturated with rain which seeps into the unseen interior layers of plastic vapor barriers, drywall and internal vinyl wallpaper and latex paint.  When the sun comes out the warm temperatures push accumulated moisture inward. 

Visit our Water Damage Repair and Restoration page for more details.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties is committed to fast response and treating you, our customer, as the top priority.  

We have multiple 5 Star Reviews on Google, Facebook and Yelp from satisfied Redding, California and surrounding area customers.

Phone us anytime for any water emergency! 

(530) 222-0200

Fire Damage in Redding, California

7/16/2018 (Permalink)

Fire Damage Fire Damage in Redding, California Fire damage is sudden and unexpected. Call Now. (530) 222-0200

Fire goes by many names – structure fires, grass fires, forest fires, wildland fires.  

SERVPRO of North Shasta, Trinity & Greater Tehama Counties knows well the economic and personal impact these fires unleash upon lives and property in the Shasta County region. Homes in North Redding, Shasta Lake City, Shingletown, Bella Vista, Palo Cedro, the secluded mountain properties around Weaverville and the grassy brush around Red Bluff are all beautiful places to live.  However, these pristine environments providing quality of life to business and homeowners face great risk during the hot and dry summer in the Shasta Basin.  Fire is a sudden and uncontrollable force of nature.

Residents who live within our high-risk fire zone include children, the elderly, and disabled.  Disaster preparedness and fire safety education are essential. SERVPRO is a trusted Redding restoration provider and offers a free Emergency Ready Plan on-site evaluation of your home or business. 

Redding is Northern California’s gateway to many beautiful Shasta-Cascade tourist and vacation locations.  Beginning in late Spring and throughout the Summer an increase of seasonal tourists, absentee home owners, vacation time-share properties, summer lake cabin residents, hunters, and back country campers enjoy the region.  Part of SERVPRO of North Shasta, Trinity & Greater Tehama Counties’ responsibility is to reach out to rental management companies, property managers, real estate agents and insurance producers to inform them of the local fire danger and build rapport to perform an emergency preparedness home assessment on their property.

Wildfire safety tips include:

  • building relationships with local fire first responders before a fire starts;
  • a realistic understanding of local emergency responders in the first 24 hours of a fire;
  • taking action to protect your Home Ignition Zone and Defensible Space;
  • create and maintain a fuel-free area;
  • clearing vegetation along fences and near combustible structures;
  • proper landscaping and plant selection;
  • moving sheds, fuel tanks and wood piles away from the side of a home or business;
  • pruning dead branches and dry brush growth;
  • clearing unseen vegetation from wood patio decks;
  • understanding high-wind ember danger;
  • paying attention to radio, phone, tv and internet fire alerts;
  • Perhaps the most important - having a personal and family preparedness plan – this also includes preparing for your family pet.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties wishes Redding residents a wonderful and fun Shasta Summer.  

We are always here to help.   In the event you do experience unexpected fire damage call us 24 – 7 / 365 at (530) 222-0200

Fire Damage and Redding Home Preparedness

7/16/2018 (Permalink)

Fire Damage Fire Damage and Redding Home Preparedness Fire Damage Repair, Clean Up, and Restoration in Redding, California and Shasta County - (530) 222-0200

SERVPRO of North Shasta, Trinity & Greater Tehama Counties believes that the best fire damage defense of your home and property is preparation.

The following key points help homeowners to fight fire before is happens.

Defensible Space: Clear space at a minimum of 30 feet between your home or building structure and the high-risk fire prone combustible brush, trees and vegetation area that surrounds it. The cleared area provides a buffer between you home and the fire.  Creating defensible space serves the dual purpose of increasing structural survivability by reducing radiant head and reducing the exposure to direct flame.

Burning Embers: Although you home may have cleared space during a fire windblown ember create another direct threat. Believe it or not most of homes and buildings within a major fire event are not destroyed by direct fire contact but rather from embers blown onto roof shingles and into attic crawlspaces through vents in heavy wind.  These burning brands and yellow-hot embers are blown great distances from the flames of the fire front.  These wind-driven sparks fall upon unchecked piles of combustible materials – wood, brush, chemical and fuel storage areas and often smolder and go undetected until igniting. 

Look at this video by the National Institute of Science and Technology of their “Firebrand Generator”It blows hot embers or “firebrands” into a test chamber to model the behavior of high winds during a real wildfire as sources of ignition for homes and structures.

Hardening Your Home:  Doors and windows are not the only access point into a home.  Structural changes to unseen entry points like roofs, vents and eves, can potentially increase a home’s chance of surviving a fire.

The Home Ignition Zone: Step back and look at the entire surroundings including neighboring homes, fences, land topology, trees and vegetation, water sources and fire fighter access to the high-fire hazard areas.  Preparedness considerations include the following:

  • Rain gutters collect dead leaves, debris and pine needles that can catch wind-blown embers.
  • Embers can penetrate missing or loose roof shingles. Replace or repair.
  • Install 1/8-inch metal mesh screens in the eaves and exterior attic vents to help prevent hot coals that could blow through vents.
  • Enclose patio and deck overhangs with wire mesh or screens. Also check windows and window screens for damage and openings where and ember could ignite combustible materials. 
  • Check exterior walls for debris and remove accumulations of mulch, flammable plants, leaves and needles, firewood piles – anything that can burn. Remove anything stored underneath decks or porches.

Call SERVPRO of North Shasta, Trinity & Greater Tehama Counties 24/7 – 365.  

(530) 222-0200 

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Mold Cleaning in Redding, CA and Shasta County

7/2/2018 (Permalink)

Mold Remediation Mold Cleaning in Redding, CA and Shasta County Severe Mold Infestation! Call the Mold Experts - SERVPRO of North Shasta, Trinity & Greater Tehama Counties - (530) 222-0200

Does you home or business have a mold problem?

Mold remediation essentially reduces the mold outbreak spore count to what is known as a “natural base line.” Mold spores occur naturally both inside and outside businesses and homes. Mold removal is in fact a drastic “clean up” and reduction of mold growth in a particular area through water and moisture drying and application of mold inhibitors.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties would like you to consider the following mold facts:

• Mold is found almost everywhere, indoors and outdoors.

• Microscopic mold spores travel through the air. These may enter you home through doors, windows, air conditioning and heating systems. Pets and unwashed or wet clothing can certainly introduce a variety of fungus and mold spores to living and work spaces.

• Mold spores feed and grow on moisture. Mold spores can quickly grow into colonies when exposed to water and may produce irritants and allergens.

• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

• Keeping indoor humidity below 45 percent can reduce and offset ongoing mold growth.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (530) 222-0200

What does a Commercial Property Manager want from a Restoration Vendor?

7/2/2018 (Permalink)

Commercial What does a Commercial Property Manager want from a Restoration Vendor? Commercial Cleaning - SERVPRO of North Shasta, Trinity & Greater Tehama Counties (530) 222-0200

SERVPRO – Commercial Property Management

  • Quick Response
  • Reduce Business Interruption
  • Professional Crews
  • Experience
  • Reduce Claims Cost
  • Competitive Pricing

What SERVPRO of North Shasta, Trinity & Greater Tehama Counties, as a national Franchise, has to offer:

  • Fast response; 24 hours a day, 7 days a week, 365 days a year.
  • State-of-the-Art equipment and experienced Franchise Professionals.
  • IICRC certified Technicians.
  • Pretesting on every loss.
  • Agreed upon scope of work.
  • Computer generated estimates, consistent pricing (Xactimate).

SERVPRO earns $5 Billion per year in revenue and is projected to be a $20 Billion company by 2020.


IICRC Registered Firm.

Certified Mold Restorer (IAQA & IICRC).

Water Losses 1-4-8 Industry Standard

  • Within one (1) hour from the time SERVPRO receives a loss notice, SERVPRO will call you or your key person to arrange for service.
  • Within four (4) hours from receiving the loss, we’re “on-site” to start mitigation services
  • Within eight (8) hours we will have a preliminary report of the loss back to the appropriate person (property manager, claims representative, etc.)

FACT: Many Losses can be dramatically reduced both in size and cost of the claim with fast and effective response.

Mold Remediation

  • Any mold growth over 10 Square Feet is considered a major issue
  • Fungal Mycology (Mold & Mildew) can begin to grow on any organic surface within 48 hours
  • There are hundreds of different species of mold.
  • Mold can become problematic if someone is exposed for a long period of time.

Cryogenic Drying Important Documents Artwork Books Antiques

SERVPRO uses state of the art technology to restore priceless documents and items with a Carbon Dioxide blasting system.

  • Important Documents
  • Artwork
  • Books
  • Antiques

What SERVPRO of North Shasta, Trinity & Greater Tehama Counties has to offer:

For your protection, we are well insured:

  • General Liability $2,000,000.00
  • Pollution Liability (Mold) $2,000,000.00
  • Vehicle Liability $1,000,000.00
  • Workman’s Compensation $500,000.00
  • Warehouse/Bailees $300,000.00
  • Umbrella Liability $250,000.00
  • Limited Service Repair Liability $1,000,000.00
  • Computer generated drying/monitoring reports.
  • Panel drying system for hardwood floors.
  • Thermal graphic imaging camera for moisture detection.
  • Electronic moisture detection/documentation equipment with every crew.
  • All estimates, photographs, and documentation are accessible on-line.

Green means Clean

SERVPRO has rolled out a new line of Green cleaning products to create a safer environment.

  • We have teamed up with the EPA in their Design for the Environment Program to ensure Green cleaning.
  • These products are pH neutral, biodegradable, contain no phosphates, solvents, dyes or fragrances.

We respond quickly and effectively to any major loss.

We would love your Business!

Conveniently located near you in Redding, California

SERVPRO of North Shasta, Trinity & Greater Tehama Counties

(530) 222-0200

Storm and Wind Damage: Wildfire Brush, Vegetation and Dry Trees

6/22/2018 (Permalink)

Storm Damage Storm and Wind Damage: Wildfire Brush, Vegetation and Dry Trees Create defensible wildfire space around you home from dry brush from winter storms.

California Storms create potential wildfire plant growth.

Redding, CA is entering the hot zone.  Moving from the typical cool wet winter into the hot summer thermal layers of our Shasta basin.  Because we are in Northern California we in the inland lower elevations do not experience the humid and wet afternoon thunderstorms of other regions of the United States.

The wet and rainy winters leave scattered brush and downed tree branches strewn about the landscape.  The rain also saturates the ground providing spring plant and grass growth.  Wild vegetation accumulates and then becomes baked and dried under the scorching summer heat. 

SERVPRO of North Shasta, Trinity & Greater Tehama Counties responds to the immediate storm damage aftermath of wind-blown and wet scattered debris.   We understand the seasonal aftereffect of uncleared, now dry, wood, branches and combustible building material ready for a simple spark to create a firestorm.

Rain Storm / Fire Storm / Mold Growth

Storms create the potential for both water and fire damage. Also, please remember that mold contamination can creep into home or commercial water damage from a storm or the fire department water used to put out a fire created by uncleared storm material. SERVPRO of North Shasta, Trinity & Greater Tehama Counties follows strict guidelines and industry protocol when mitigating mold. We isolate the affected area using physical barriers and a negative air pressure chamber for proper remediation. Mold must be taken very seriously; it poses health risks. It’s important to address any flooding issues as quickly as possible, because mold can begin to grow within 48-72 hours.

We’re a preferred vendor with most Northern California insurance companies. And our 1-4-8 Emergency Service guarantees:

1) within one hour of contact, we're on the phone to arrange services.

4) within four hours, we're on site to begin mitigation services.

8) within eight hours, we'll have a prepared statement and a plan of action outlined for you and your insurance company.

Don’t leave your storm repair to just anyone. Trust the nationwide leader in storm cleanup at SERVPRO of North Shasta, Trinity & Greater Tehama Counties. 

(530) 222-0200

Follow us on Facebook: /SERVPRONorthShastaTrinityGreaterTehamaCounties/

Water damage restoration services from the experts at SERVPRO of North Shasta, Trinity & Greater Tehama Counties

6/22/2018 (Permalink)

Water Damage Water damage restoration services from the experts at SERVPRO of North Shasta, Trinity & Greater Tehama Counties Water Damage Emergency - Call SERVPRO! (530) 222-0200

Water damage could be caused by storm rain water flooding and residual dampness from home or commercial building leaks and ground seepage. 

Our method of repairing and restoring damage caused by water goes several steps beyond simple “cleaning up”.  Water removal is just the first immediate step.  The end goal is to ensure that you home is dry and protected from future damage.

We are available 24/7. Call (530) 222-0200

Meet Our Team

Company Profile

We serve the North State areas of Redding CA, Shasta Lake CA, Red Bluff CA, Corning CA, Los Molinos CA, Willows CA, Orland CA, Dunsmuir CA, Mt. Shasta CA, Yreka CA, Weaverville CA, Fall River Mills CA and Burney CA and surrounding areas for many types of emergency restoration services.

Water restoration services consist of the following procedures:

Water Removal: Removing and pumping out excess water begins the restoration process.

Deodorization:  Foul odors can be eliminated by applying techniques such as ozone treatment, crystals, dry fogging, and wet fogging. Because we are a Redding, CA and Shasta County professional water damage restoration provider and a locally owned and operated SERVPRO franchise we have access to and utilize state-of-the-art equipment and materials for all of our services to provide the highest quality results.

Mold and Mildew Removal: A new product available to disinfect mold outbreaks is called SERVPROXIDE™.  To achieve long-term results, this procedure must be performed by an expert restoration services provider.  Using scientific technology, technicians can kill and remove developing mold and mildew.

Drying and Dehumidifying: Extremely effective air moving and monitoring equipment is put in place to remove extreme These processes are necessary to remove moisture in the air and on walls, floors etc.

Content Restoration: This procedure involves cleaning, deodorizing and disinfecting clothing, draperies, furnishings, beds, mattresses, carpets, sofas etc. These items can be successfully restored, but prompt action must be taken because harmful microbes, mildew and mold grow very fast in a damp environment.

Decontamination: Water restoration services also decontaminate and clean any items that are able to be restored.

SERVPRO of North Shasta, Trinity & Greater Tehama Counties will respond quickly to your water damage emergency.  24/7

(530) 222-0200

SERVPRO Commercial Property Damage Restoration

6/15/2018 (Permalink)

Commercial SERVPRO Commercial Property Damage Restoration Commercial Water Damage Property Restoration - Redding, California - SERVPRO of North Shasta, Trinity & Greater Tehama Counties - (530) 222-0200

When you choose SERVPRO of North Shasta, Trinity & Greater Tehama Counties for your Redding and Shasta County commercial property damage restoration project we provide the very best in business experience and project management best practices. 

Out workflow is standardized with proprietary software that aligns technology with the actual work being performed.  This results in open communication with our customers, our projects managers and technicians leading to excellent service quality.

Our work begins with Phases and Steps which is a fluid organized structure of steps each requiring performance completion determined by the type and complexity of the project.  Tasks and Activities are highly refined actions within each step overseen by a trained SERVPRO supervisor.  As you can imagine residential and commercial restoration requires differing, unique and individualized tasks. 

We assign a designated project manager specifically for the commercial project who is the point of contact (POC) and single source of decision making and project oversight who ensures that the agreed upon scope of work is achieved.   The key to any project is effective and consistent communication. This benefit to you, our commercial customer is enormous! 

Commercial loss requires immediate service. Our customers are our priority and with an emergency action plan in place SERVPRO can do what we do best – property damage restoration – to maintain safety, minimize property loss and restore business continuity. 

Perhaps the most important advice we can give to any commercial facility in our Northern California area is the necessity of contacting us for an Emergency Ready Profile (ERP).  Having an ERP on file with SERVPRO of North Shasta, Trinity & Greater Tehama Counties BEFORE a catastrophic commercial damage event occurs save your business operation countless time and expense because immediate actionable steps at your specific location have been identified and documented allowing our restoration experts to hit the ground running. 

Because our credibility, awareness and customer trust is already in place before SERVPRO technicians arrive on-site you can understand why SERVPRO is the best restoration vendor to choose.

Contact us at (530) 222-0200

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