SERVPRO and California Commercial Business Insurance
SERVPRO understands business owners and commercial insurance.
Commercial insurance will be one of the most important financial investments you, as a business owner, will make in the life of your company.
Property damage, business interruption, theft, liability and worker injury all demand coverage. This is exactly why SERVPRO as a first-responder working hand-in-hand with insurance brokers, agents and adjusters at the forefront of an unforeseen business disaster can make the difference between going out of business after a severe loss or recovering with minimal business interruption and financial impairment to your company's operations.
According to the Federal Emergency Management Agency (FEMA), more than 40% of businesses never reopen after a disaster, and for those that do, only 29% were still operating after two years.
This is why is is so crucial to develop and utilize SERVPRO Emergency Ready Profile for your business to minimize interruption with an immediate plan of action.
Commercial Insurance Broker-Agent
One of the first steps in purchasing small business insurance is to contact a licensed insurance broker-agent who specializes in commercial coverages. Also building a working relationship with SERVPRO of North Shasta, Trinity & Greater Tehama Counties (530) 222-0200 can be as crucial to your business plan as getting professional advice from an accountant, banker, human resources analyst, payroll specialist, lawyer, or a trusted business mentor.
Professional broker-agent and restoration provider associations can assist you in your search for a licensed commercial insurance broker-agent. Many already are aware of SERVPRO’s reputation for excellence in fire, water and mold damages to commercial property and rely on our fast response and mitigation expertise to reduce client costs and claims. The Independent Insurance Agents & Brokers of California (IIABCAL) and the Western Insurance Agents Association (WIAA Group) are recommended professional associations. Also, when conducting your broker-agent search, it is important to verify the broker-agent's insurance license with the California Department of Insurance (CDI).
Commercial property insurance coverage and endorsements can include the following:
Builder's Risk - Covering a new building or structure under construction or an existing structure undergoing additions, alterations, or repairs.
Legal Liability or Fire Legal Liability - Covers your legal liability for loss or damage to real and personal property of others as the result of your negligent acts and/or omissions.
Glass - Basic specified perils for glass coverage include any resulting damage to other property from broken glass due to vandalism and also vandalism to glass building blocks.
Casualty Insurance - provides coverage primarily for the liability exposure of an individual, business or organization. Liability from the negligent acts and omissions of an individual, business or organization that causes bodily injury and/or property damage to a third party is the subject of casualty insurance coverage.
What Kind of Insurance Do I Need to Purchase for My Business?
SERVPRO knows that businesses carry risks. Your broker-agent will discuss business operations and the types of exposures (the possibility of loss).
Causes of loss are divided into two main categories: specified perils and open perils.
Specified Perils are a list of specific disasters such as fire, explosion, windstorm, vandalism, et cetera.
Open Perils covers all losses unless specifically excluded. Earth movement (including earthquake) and flood are two common perils that are typically excluded under open perils coverage. Look at our blog post Flood Water Damage Insurance Regulations for Commercial and Residential Property Owners for more information.
Commercial claims are complex and the insurance company and it’s preferred restoration provider SERVPRO of North Shasta, Trinity & Greater Tehama Counties must assess the damage and mitigate quickly to lessen loss especially when high dollar amounts are at stake. Business owners know that claims loss relates to the rating formula and premium costs. SERVPRO, the business owner and the insurance company are together partners the mission being to keep claim costs and thus premiums low.
FIRE | WATER | STORM |MOLD
“Like it never even happened.”
Emergency Board Up After Home and Commercial Fire Damage
SERVPRO - Industry Leader in Home and Commercial Fire Damage Restoration
Local Shasta County home and business owners
...who experience property fire damage will benefit by calling a professional restoration company like SERVPRO of North Shasta, Trinity & Greater Tehama Counties who specializes in the full scope of fire clean up and emergency board up. The process includes utilizing specialized tools and technology to eliminate excess debris and particles from the fire, smoke and soot damage. The point of quick response and mitigation is simply to preserve the value of the property, protect an owner’s investment and make heroes of insurance agents by reducing claim expenses. Boarding up windows, doors and property access points provides a level of security, asset protection, prevention against theft and vandalism along with protecting against ongoing severe weather.
Residential and commercial property fire damage is not just the immediate fire and water used to extinguish. Ongoing aftereffects like smoke, protein fire residue, soot and the resulting odor soak into walls, flooring, the internal space of electronic equipment and any porous wood or cloth material. The point of fast board up and internal cleaning of debris and particles is to quickly stop the process of destruction and save whatever is left to prevent further ruin. When a fire burns through a home or business the contents contain a plethora of chemical, industrial and manufacturing compounds – electronic and business equipment, plastics, heavy metals in circuit boards, flat screen TV’s and foam, synthetic materials in carpet, couches and flooring. The smoke, soot and thus odor is in fact extremely toxic from the long chain hydrocarbons sticking to the internal surfaces. When the firemen use water to extinguish the flames the burned out toxic residue mixes with water and forms an acidic compound slowly etching and eating away at surfaces.
Fast emergency pack out and board up by your local disaster restoration provider is paramount. That is exactly why we have a team of trained technicians in our Redding, CA facility who wipe down and clean individual contents such as plates, books, family heirlooms, pictures, business equipment and many more. Quickly removing the soot, acidic reaction and thus odor whether through state of the art ultrasonic chemical bath or a complete individual cleaning of items, sanitizing and restoring contents to a like new condition. Particularly from homes, many items we restore are sentimental and irreplaceable. Emergency board up is much more than sealing and securing a structure. Board ups become a first step of preservation not only of property but more importantly memories, investments, and time. The “Why” behind what we at SERVPRO do really comes from compassion and holding “your best interest” to the highest level.
Phone us at any time of the day or night, 365 days a year. We are your resource to call when the unexpected occurs.
Water Damage Repair, Clean Up and Restoration
Water Damage Drying and Restoration - SERVPRO
Water damage can be understood in three ways.
Category 1 is sanitary or potable water. Category 2 contains contamination from a water supply line break or pipe break. Category 3 water is any water that has touched the ground and enters a structure such as storm and flood runoff or sewage. Damage restoration within any one of these categories involves a multi-step process. When home or business owners attempt to clean up and “fix” the water problem unseen problems develop such as incomplete drying, hidden areas of contamination and the untreated structural supports holding mold and the resulting toxic air and mildew. Contacting SERVPRO of North Shasta, Trinity & Greater Tehama Counties SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200, your local Redding and Shasta County expert, is in fact, the first step toward effectively mitigating your flooded home or business.
Water Damage Assessment
Certified and trained technicians come out to the flooded home or business to assess damage and determine the immediacy of restorative actions. Knowing what to look for, asking the right questions and executing an immediate plan of action both with safety and preservation in mind is one of the key differentiator’s that makes our SERVPRO brand a cut above the rest.
Water and Moisture Clean Up
The next step is water extraction. We have at our disposal an extensive array of state of the art water removal and drying technologies to take on even the most formidable storm, flood and in-home water disasters. This step – the extraction and removal of water is critical. Not only is speed important but knowing the toxicity and composition of the water itself for health and occupant safety to properly remove the possibility of lingering biohazard but also the growth of mold.
Drying and Dehumidification
The industry standard for a typical water damage event dry out is three to five days. Your situation, of course, may be different. The point is doing it quickly, properly and safely to achieve a balance of result for you as the property owner and also for your insurance agent of your commercial or home owners policy. Watch our hard wood floor drying video on our SERVPRO website to see an excellent drying technology demonstration from our technician.
Cleaning and Sanitization
After drying the final stage before reconstruction is to thoroughly sanitize the interior structural spaces, remove and kill microorganisms and prevent further growth as well as clean spores and toxins from the air and remove any remaining bad odors.
Storm damage and flooding situations require quick responses. SERVPRO of North Shasta, Trinity & Greater Tehama Counties, because of our strong commitment to excellence, has achieved 5 star reviews on Google MyBusiness, Yelp and Facebook which represents our ongoing efforts to support local Northern California and Redding first responders, residents and commercial business partners.
Call us 24 / 7 / 365 at (530) 222-0200 “Like it never even happened.”
Storm Damage - Redding, Red Bluff and Northern Shasta County
Redding, Red Bluff, Shasta - Strong winter storm systems bring damaging winds, heavy rain and more flooding.
Severe Weather in Northern California
We think of storms as severe weather producing hail, damaging winds, thunderstorms, lightning and heavy rain. Certainly, with Shasta County being Northern California’s gateway to the mountains, snowstorms, ice storms, blizzards and freezing temperatures also contribute to interior and exterior home, basement and business property damage affecting roof, shingle, siding and windows resulting from broken tree branches, power outages, flooding, heavy snow and ice accumulation. SERVPRO of North Shasta, Trinity and Greater Tehama Counties recommends a couple of links for local weather forecasts. Serving Redding, Red Bluff and the surrounding region KRCR TV provides accurate and ongoing storm alerts. Another severe winter weather resource for timely information serving the Shasta Lake and Northern Shasta County areas is found here.
The continuing damage and aftermath of a severe weather event goes far beyond the immediate effect. For example, because the City of Redding is located within the Sacramento River watershed the residual water from the higher elevations, through drainage and snow melt, accumulates as storm water and thus becomes one of California’s most valuable resources which quite often requires emergency management. As our extensive years of restoration experience in water and storm damage clean up have shown, water run off produces unexpected results through spillage, leaks, sludge waste and raw material storm drainage systems, damaged pipes and sewers. Curbs, gullies, city roads, aqueducts, ditches, and manmade water channels all carry vast amounts of storm water into the Shasta basin.
Storm water in many instances becomes wastewater picking up any variety of solid materials, liquids, hazardous waste, debris and litter. Think for a moment of what runoff water carries as it comes into contact with residential neighborhoods and commercial industrial manufacturing areas of town; paints, varnishes and solvents; soil, sand, oil and other automotive fluids, yard waste, pesticides, fertilizers, body fluids, fecal and heavy metal waste. Additionally, things we do not ordinarily think about such as residential car washing, air conditioning condensation, water from crawl space pumps, untreated swimming pool discharge water, and landscaping; the everyday activities for human life become participants in the storm damage story.
When you deal with storm, flood or water damage call us 24 hours a day at (530) 222-0200. We make home owners and insurance agents “heroes”. Our immediate action and a fast response, lessens damage, limits further damage and reduces restoration costs. Our highly trained crews have the specialized equipment and resources to handle the job, large or small, residential and commercial.
Also take a look at our water drying video to learn more about our water extraction system.
Compassion and Crime Scene, Trauma, Infectious and Biological Hazard Clean Up
BioHazard | Trauma | Crime Scene Clean Up | SERVPRO of North Shasta, Trinity and Greater Tehama Counties | 530-222-0200
A Shasta County family has a tragic and horrible accident.
An individual dies or suffers severe injury through unattended death, a commercial or industrial accident, homicide, or suicide which has a life-altering effect on family members, employers and the local communities. Biohazard disinfection in these cases would include the cleaning of blood and body fluids, communicable diseases, infection, blood-borne pathogens and toxic chemicals.
A recent article, worth reading, reports that a mother’s son died in the home bathroom from a drug overdose. The mother went into the bathroom to clean up the scene and simply by touching toxic drug residue in the area she overdosed herself. Tragedy upon tragedy in this true account. Simply put, this is the very reason that qualified and trained professional like SERVPRO must be utilized as necessary first responders. Biohazard toxic materials can, in fact, become lethal to well-meaning family members.
First responders such as our local Redding fire and police officers, property owners, families, friends, and ultimately insurance agents are all within the crime scene and trauma infectious and biological hazard clean up pipeline. SERVPRO of North Shasta, Trinity & Greater Tehama Counties is considered Northern California’s priority responder providing compassionate and professional clean up services. When a body begins to decompose the internal organs and tissues emit gas and fluids which contaminate nearby property, walls, and structural underflooring with toxic agents. For example, carpet typically allows blood to soak through into the flooring. As decomposition continues these fluids can, in fact, transmit diseases such as Salmonella, Cholera, TB, Hepatitis (Type A and B), HIV /AIDS, H1N1 and various Flu strains. Where the scene includes the remains of lab or drug use, Meth or Heroin, provides an additional risk.
Our SERVPRO Technicians are trained and certified in biohazard remediation and disinfection. They utilize special equipment such as personal protective gear (PPE) along with tools and equipment made to contain medical waste. We also have the chemicals necessary to properly sanitize not only blood and biological residue but also to neutralize lingering odors.
Compassionate specialized response is the key in these situations of unexpected trauma. When our local community knows that SERVPRO has the best interests of families in mind this can ease the emotional pain of the tragedy. Characteristics like kindness, understanding and compassion along with the training, experience and equipment to remediate and disinfect a home or business back to it’s original state come together with the utmost professionalism in the clean up process.
SERVPRO of North Shasta, Trinity & Greater Tehama Counties
“We are here to help” (530) 222-0200 Open 24/7 – 365 Days A Year
Emergency Ready Profile (ERP) and Commercial Buildings Loss Potential
SERVPRO Commercial Damage Restoration WATER | FIRE | STORM | MOLD 530-222-0200
How To Understand Commercial Property Loss
Property damage loss ratings are established to help insurance adjusters, restoration companies and real estate agents, investors and brokers understand the loss potential of a commercial building or facility’s risk and return.
Common reasons for commercial loss insurance claims would include flood, water and mold. Additionally, storm, hail and wind damage, vandalism, theft, among other factors, lead to business interruption, equipment damage (including electronic data) and thus loss of business income and property assets.
The ratings are determined based on age of the building, location, amenities, current tenants and rent pricing.
Newer building are considered “Class A”. These comprise newer construction, excellent maintenance and presentation.
The majority of commercial buildings fall into “Class B”. Generally older construction although well maintained. Along with some restoration and remodeling work they are considered a value-added property.
“Class C” commercial is the lowest tier with significantly older buildings in the least desirable locations perhaps needing extensive renovation. Business and tenant occupancy in these properties also tend to be lower.
Following this guide, SERVPRO of North Shasta, Trinity & Greater Tehama Counties recognizes that most loss and thus need for fire and water damage restoration services, in fact, occur beginning at “Class C”.
SERVPRO’s Emergency READY Profile® (ERP) is a free value-added addition we provide to every level of a commercial property owner’s overall contingency plan. However, where property loss is considered greater in “Class B and C” the ERP takes on special significance by outlining in great detail shut-off valve locations, priority response areas and first-responder contact information clearly setting an immediate plan of action in place with a local SERVPRO Franchise Professional as their disaster mitigation and restoration provider “Ready for whatever happens”.
Evaluating the components of a loss are fact-intensive with much of commercial coverage determined by the period of business interruption and the length of restoration. Pre-loss mitigation plans, such as SERVPRO’s Emergency Ready Plan mentioned above, identify and coordinate external professional resources, including an emergency restoration company capable of responding within hours of a loss at all loss sites. Commercial organizations which have prior agreements with trusted restoration partners in place are first in line for assistance and, consequently, among the first to re-establish operations and limit their business-interruption losses.
Get The SERVPRO Emergency READY Profile Mobile App (Download for Apple iOS or Android devices)
Make SERVPRO of North Shasta, Trinity & Greater Tehama Counties your trusted partner.
Open 24 hours and 365 days a year.
Home Mold and Water Damage
Mold infestation from water damage
Leaking Water Leads to Serious Mold Problems
Redding and Shasta County residents call us every day for home water emergencies. A water valve breaks, a toilet leaks, a tenant moves out and breaks a water line, no pun intended but when it rains it pours. SERVPRO North Shasta, Trinity & Greater Tehama Counties is an emergency water and mold damage service priority responder to just such unexpected incidents. The following are front line examples of just how quickly a water line break can expand into extensive residential property damage.
SERVPRO water restoration professionals arrived at a vacant manufactured home and found furniture was still inside increasing the expanse of the mold infestation. The purpose was to inspect for a serious mold problem which is exactly what they discovered. There was mold on the exterior walls in three bedrooms (probably leaking from the siding and windows). The walls were constructed of drywall and the interior of the walls needed asbestos abatement because of the age of the dwelling.
On another emergency call priority response technicians discovered the dishwasher leaked producing a wet, squishy floor. Removing the laminate flooring to expose the sub-floor they found migration lines of mold continued into cabinets and the trim from the affected walls and into the dishwasher cavity. The mold finding was very serious. Mold spore containment sheeting was placed over the area. In fact, the cabinets needed removal to address the mold issue throughout the drywall.
Broken water pipes hidden within a wall are quite common. Servicing a Shasta County home we discovered the culprit was a cracked and leaking copper pipe. The kitchen and dining room area were heavily water damaged through tile flooring and sheet rock. The walls required baseboard and drywall removal. Our highly trained technicians cut out the drywall in the kitchen including mildew and mold soaked insulation. We needed to install extensive SERVPRO drying equipment.
Toilets, from our several decades of experience, can become major sources of water damage.
We arrived at a job site and found that a toilet float valve assembly broke causing overflow to an upstairs bathroom, living room, entry, kitchen, closet, stairway, master bedroom and lower level game room, bedroom, closet, HVAC room (the ducting had water pouring out) and bathroom. The water damage also affected the insulation in the crawlspace between the floors and a second crawlspace below the lower level. We pulled out the refrigerator and found the drywall to be dry but the ceramic tile floor had a wet area under the fridge. We cut out the carpet and pad from the living room and closet since it was delaminating and set up our dehumidifier and powerful air movers to quickly dry the sub-floor. Our SERVPRO team removed laminate, tile with cement board upstairs, cabinets, and an upstairs bathroom vanity. Lower story insulation and drywall were removed from ceiling and walls.
Our advice to home and residential property owners is to regularly check your water connections – toilets, faucets, pipes and flow valves into home appliances. Be aware of the external location of the water shut off valve and how to shut it off. When water damage does occur SERVPRO of North Shasta, Trinity & Greater Tehama Counties is here to help 24 Hours a day 365 days a year.
Flood Water Damage Insurance Regulations for Commercial and Residential Property Owners
Flood damage restoration expert tips - from the front lines of experience
Rain Storms and Flooding - Disaster Education - NFIP and FEMA
Shasta County Winter water damage from storms and rains are fast approaching. Property owners and managers should be aware of the National Flood Insurance Program (NFIP) and how it works with Federal Emergency Management Agency (FEMA) in the case of floods and the resulting damage caused. Flood waters, whether they are from rising rivers and streams or rainwater, can cause flooding resulting in damage to property. If water touches the ground and enters any structure, it is considered flood water, which is not covered by regular or commercial insurance policies.
These flood waters are considered Category 3, which is highly contaminated and can contain pathogenic, toxigenic, or other harmful agents from sewage, silt, and debris this can cause significantly adverse reactions to humans when consumed, or when in contact with the CAT3 water. This can create civil liability and as of January 1, 2017 cause substandard housing issues if the damage, such as mold after flooding, is not dealt with correctly.
With NFIP policies in place, which is on a county by county basis or if the county or state declares an emergency in an affected flood area, it is possible that FEMA could pay the flood claims. These policies have very specific restrictions on all FEMA/NFIP claims. The 2017 FEMA rules and regulations are as follows, and are subject to change on a yearly basis:
Water damage clean-up service providers must provide a complete drying log for every day of the process with the invoice. This includes Hygroscopic readings, that show how much moisture is in the air and atmosphere. Also, daily measurements of any materials being dried such as structural wood, cabinets and some flooring that does not require removal such as vinyl composition tile (VCT) when it is undamaged. If logs are not provided, these line items will be rejected and NOT covered by FEMA/NFIP.
FEMA/NFIP does NOT pay for drying gear that is placed prior to all demolition being complete. Once all porous materials have been removed, then drying equipment will be allowed.
FEMA/NFIP does NOT cover water extraction from wet carpet. It is less heavy for restoration technicians to lift and remove extracted lost carpet.
FEMA/NFIP does NOT cover air scrubbers and Ozone machines. These machines remove a variety of odors and airborne contaminates caused by animals, cigarette smoke, mold and mildew, or fire and water damage. What is pertinent to flood claims are airborne E Coli, giardia, or similar pathogens.
FEMA/NFIP does NOT cover content manipulation charges, such as removal of household furniture. A good way to judge the contents of a house versus the structure: If you could turn your house upside-down and shake it, whatever falls out is considered contents, whatever is bolted, nailed, or screwed in place, such as cabinets, are considered part of the structure. NFIP does have content coverage policies, but most of these have a separate deductible.
FEMA/NFIP does NOT cover equipment cleaning charges. The EPA, OSHA, and IICRC industry standards require the cleaning and sanitizing of all equipment used during a CAT3 flood damage restoration.
FEMA/NFIP does NOT cover generators needed to run restoration equipment, such as dehumidifiers and air movers. Many flood situations are followed by power outages due to the nature of the flooding, either by the force of it or due to the power company cutting the power for safety reasons. By the time that demolition is complete the power is usually on in time to set the gear for the structural drying process.
FEMA/NFIP does NOT cover the costs of Personal Protective Equipment (PPE) even though this is required by OSHA. This includes Tyvek suits and respirators, which are essential for the safety of restoration technicians to reduce or eliminate exposure to harmful chemicals and mold.
FEMA/NFIP does NOT cover secondary damage. An example of secondary damage: Two feet of water in your home creating elevated humidity levels that absorb into hydroscopic materials causing damage like sagging or collapsing ceilings from damp, heavy dry wall.
As stated previously, these rules and regulations change on a year-to-year basis. If you have flood damaged property you can go online to: https://www.fema.gov/information-property-owners
Current information and a list of counties covered is found at: https://www.fema.gov/national-flood-insurance-program-community-status-book
Please feel free to contact me for any questions or comments: Doug Stephens, franchise owner: SERVPRO of North Shasta, Trinity & Greater Tehama Counties at (530) 222-0200.
This information is provided so property owners do not get blind-sided when receiving the bill from a flood loss. If you are aware of the restrictions involved with FEMA/NFIP claims, you can negotiate or perform some of these services yourself.
October Fire Safety Month and Your Emergency Escape Plan
Using A Fire Extinguisher - Remember P.A.S.S - Pull Aim Squeeze Sweep
Focus on Fire
Fall and winter weather, coupled with seasonal holiday heating, cooking and decorations, typically brings about an increase in residential fire frequency. SERVPRO of North Shasta, Trinity & Greater Tehama Counties fire damage restoration experts realize that people have as little as two minutes to escape a burning home before it's too late to get out. In a matter of moments, a small flame can become a major fire, making it critical to be prepared with an escape plan in place. Once a plan is developed, it is critical everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year.
Working smoke detectors along with building and practicing a home escape plan increase your chance of surviving a fire. The National Fire Protection Agency (NFPA) promotes steps to help you develop an emergency escape plan. Simply having a plan for your home or business is not enough. Your family and employees must be fully aware of the plan and practice it on a regular basis.
2017 Fire Prevention Week Quiz
Test your knowledge about home fire escape planning and other fire safety topics with this fun, interactive quiz.
Preparation and Practice Are Key.
Fire Prevention Week in October
Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.
Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.
Choose an outside meeting place a safe distance from your home where everyone can meet after they've escaped. Make sure to mark the meeting location on your escape plan.
Teach children how to escape on their own in case you cannot help them. Plan for everyone in your home with special considerations for elderly or disabled individuals.
Practice your fire escape plan at night and during the daytime.
Download the complete NFPA ESCAPE PLAN.
Your local SERVPRO of North Shasta, Trinity & Greater Tehama Counties Professionals want you to stay safe and prepare now to ensure an enjoyable Holiday Season. If you do suffer a fire loss we provide fire cleaning and restoration services. Local community members - insurance, commercial and residential - value our fast response, professional technicians, and long history of smoke, soot and fire damage cleanup.
Call us 24/7
365 Days a Year
Disaster Preparedness, Health and Safety Training: Plan to Help Your Neighbor and Community
Plan, Prepare, Educate and Train
September - National Preparedness Month
Plan to Help Your Neighbor and Community
Identify gas, electrical and water shut-off locations. This video shows you how to turn them off in an emergency.
Remember: Because you have stayed alert and prepared You Are The Help Until Help Arrives. Emergencies happen quickly. Because you are the closest to the person with injuries you are in the best position to provide immediate care. A recent study by the National Academies of Science indicated that trauma, for Americans under the age of 46, is the leading cause of death.
Community and Personal Planning Training Here
Almost half of Americans expect to rely on their neighbors after a disaster. Plan today: www.ready.gov/volunteer
Another resource is completing the training through the Federal Emergency Management Agency (FEMA) IS-909: Community Preparedness: Implementing Simple Activities for Everyone
Preparedness is a community effort: A "Neighbors Helping Neighbors" approach. Community leaders facilitate individual education. The first 72 hours after a major disaster is the critical time frame when prepared and educated neighbors come together.
Finally, we at SERVPRO of North Shasta, Trinity & Greater Tehama Counties, want to emphasize the importance of individual Health and Safety Training & Education like first aid and CPR.
The American Red Cross offers an extensive library of training, tips and emergency procedures. American Red Cross - Tips and Training Library
Have a great September and Be Prepared and Safe!