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Fire & Water - Cleanup & Restoration

Why SERVPRO-Serving Our Community

1/6/2020 (Permalink)

SERVPRO technician Contact us today! SERVPRO of North Shasta, Trinity & Greater Tehama Counties 530-222-0200

It was just a few days ago, in a follow-up call had with a customer, that we gained insight into something that revealed the heart of our company in a simple yet profound way. As our customer recalled her experience, she spoke of a specific technician named Marty. She said that Marty was very detailed in explaining why certain demolition needed to happen, what would happen if they didn’t do the work, and how this was going to make the situation better. What she didn’t communicate, and maybe didn’t realize at the moment is that Marty saw how distressed she was. After all, a home isn’t just walls, but the memories made in them. Marty saw this and cared enough about our customer that he extended is his job beyond restoration and made it about her peace of mind.

We want to be a hero and a problem solver to our community. It just so happens that we are good at restoration, so that’s the way we help. We do realize that there are needs in this community that fall outside the reach of restoration, and we have decided to do something about that.

Here are a couple of ways we’ve decided to further help our community


Strong local businesses build a strong community. Every month we have a program called “LoveLocal” that highlights a local business and brings more exposure to their company. The program is a giveaway contest ran on facebook that features a product or service they offer. Video is used heavily in the process, and the company featured each month will end up with a professionally shot promotional video.

Putt It Forward

Putt it forward is a golf tournament we have organized as an annual fundraiser. United Shasta, One Safe Place, Youth & Family Programs, and APD K9 unit are all beneficiaries of this fundraiser. These companies are all phenomenal organizations that are truly making Shasta county a better place. Currently, we are on track to raise close to 30k with this event.

As restoration is the main focus of what we do, helping people in their time of need will continually deepen as the reason why we exist, and situations like Marty had will happen even more frequently. 

For restoration on your home or business from a company of compassionate professionals, contact us today!

SERVPRO of North Shasta, Trinity, and Greater Tehama Counties


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